Tuesday, July 29, 2014
It Looks Like South Australia Has Caught The Very Problematic Hospital IT Roll Out Disease. What A Disappointment.
This appeared a few days ago:
South Australian Health Minister Jack Snelling has refused to commit to the continuation of the state’s $422 million electronic patient administration system (EPAS) rollout, which is currently on hold as the government works through funding and performance issues.
“We are having a look at it at the moment,” Snelling said, when challenged by opposition MP Duncan McFetridge to guarantee the rollout during an estimates hearing late last week.
“We have obviously put a pause on the rollout, which has partly been driven as a result of the federal cuts."
The SA Government paused a cluster of capital works programs within the health portfolio in response to a fall in revenue from the Commonwealth Budget.
But the halt on EPAS work has also come as the result of user headaches plaguing the implementation.
“It was sensible also, for the moment, to pause on EPAS while we have a bit of a rethink about it,” Snelling said.
The opposition raised anecdotal evidence of ambulance service dashboards displaying no data for months, and of doctors who have to click through up to 40 screens to admit a patient.
McFetridge claimed 300 medication errors in one hospital were made by the system in its first few weeks, with staff forced to return to paper until the system was able to operate safely.
“There is no arguing that we have had difficulties with the patient administration side, in particular with the billing module. They are things that are being rectified by Allscripts, which is the provider of the software,” Snelling said.
In September last year all seemed to be going OK.
However there had been some rumbles earlier in the same year:
But the SA Health CIO had come out, again in September last year, saying all was OK:
It seems now that wheels are looking a little rickety!
The oldie of a US Billing system not working in Australia seems to have also popped up. Those of us who have been around for a while have seen all this before - as we have also seen the other issues raised.
Sadly SA seems to be joining Victoria, Queensland and WA in having Hospital IT problems. I wonder is NSW going as well as its brochures and web-sites claim?
Posted by Dr David More MB PhD FACHI at Tuesday, July 29, 2014