This blog is totally independent and has only three major objectives.
The first is to inform readers of news and happenings in the e-Health domain, both here in Australia and world-wide.
The second is to provide commentary on e-Health in Australia and to foster improvement where I can.
The third is to encourage discussion of the matters raised in the blog so hopefully readers can get a balanced view of what is really happening and what successes are being achieved.
Friday, September 02, 2016
It Seems We Have Had A Rather Bad Run Of Luck With Health Systems Recently.
Monash Health's emergency departments were thrown into chaos over the weekend after its electronic patient management system fell over throughout Friday and Saturday.
Hospital staff were forced to resort to manual paper lists to keep tabs on who had entered the department and for what ailment, with some patients forced to wait as much as 12 hours to be treated.
Monash Health implemented the "Symphony" electronic patient administration system across its three emergency departments - Monash Medical Centre Clayton, Dandenong Hospital, and Casey Hospital - during 2008-09.
Symphony is a product made by healthcare systems vendor Emis Health.
The system handled 206,602 patients passing through the three emergency departments in the year ended June 30 2015.
Thousands of Northern Territory patients have been put at risk by a major failure of a crucial computer system that transmits information between hospitals and remote clinics.
The NT Department of Health has established a crisis management team to urgently investigate the glitch, believed to have prevented as many as 5400 referrals and other pieces of information concerning about 2400 patients from reaching their intended destinations.
The problem was discovered by accident last Friday, but may have gone unnoticed for as long as 18 months from 2014 till May this year, when sources said it had been fixed “by accident”.
The failure to transmit patient information only came to light when a clinician rang up to see why his patient’s records had not gone through. The problem is understood to have affected clinics Territory wide, including prisons and some alcohol rehabilitation centres.
The Australian has been told most of the 2400 patients affected are unlikely to have suffered serious health consequences because their ailments were minor or their information was transmitted separately via other means.