tag:blogger.com,1999:blog-23447705.post1113377874855882355..comments2024-03-29T09:18:22.495+11:00Comments on Australian Health Information Technology: This Is Simply Not Acceptable For An E-Health System. It Is A Design Disaster.Dr David G More MB PhDhttp://www.blogger.com/profile/06902724829795199526noreply@blogger.comBlogger15125tag:blogger.com,1999:blog-23447705.post-63860052619093720132013-01-17T13:08:01.727+11:002013-01-17T13:08:01.727+11:00With this attitude towards the customer, it's ...With this attitude towards the customer, it's no wonder DOHA don't have regard for the local software industry. <br /><br />I guess it's a choice do the stupid you're told to do, or stand back and complainAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-74353597489750842862013-01-17T08:55:57.322+11:002013-01-17T08:55:57.322+11:00"Accenture are not at fault here. They had no..."Accenture are not at fault here. They had no control over the use of australia.gov.au. which as has been pointed out is govt policy."<br /><br />IMHO his is typical of the attitude that the large generic consulting companies have, they are experts at this, not solving the real problem. Scope management for millionaires, mission accomplished, we'be been paid!<br /><br />Perhaps for Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-4232131397014679842013-01-14T20:40:14.675+11:002013-01-14T20:40:14.675+11:00Accenture are not at fault here. They had no contr...Accenture are not at fault here. They had no control over the use of australia.gov.au. which as has been pointed out is govt policy.<br /><br />The fault lies with those who didn't allow for alternate paths for registration when the primary was not going to be available for lengthy periods. <br /><br />If the thing ever gets up to speed - the same outcome is likely for logons.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-83454351508150229012013-01-14T18:07:26.072+11:002013-01-14T18:07:26.072+11:00It may be worth glancing over some changes at AGI...It may be worth glancing over some <a href="http://agimo.gov.au/2012/12/17/announcing-a-new-direction-for-agimo/" rel="nofollow">changes at AGIMO</a>. The CIO role has been split.<br />Archer refers to two documents, one of them the Williams Report on restructure of AGIMO, which includes <br /><i>In this context, however, AGIMO is currently working with DHS to encourage its online account Trevor3130https://www.blogger.com/profile/08148555743063226957noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-46567035442726782772013-01-14T17:15:30.731+11:002013-01-14T17:15:30.731+11:00NEHRS Outage seems to have been solved as of 5pm 1...NEHRS Outage seems to have been solved as of 5pm 14/01/2013.<br /><br />David.<br />Dr David G More MB PhDhttps://www.blogger.com/profile/06902724829795199526noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-40113595979378388702013-01-14T14:34:43.374+11:002013-01-14T14:34:43.374+11:00Anonymous @ 12:03 - did Accenture build australia....Anonymous @ 12:03 - did Accenture build australia.gov.au? If not, what is the relevance of your comment?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-77133670722833514582013-01-14T13:01:28.653+11:002013-01-14T13:01:28.653+11:00Seems new users are still not welcome as of 1pm.
...Seems new users are still not welcome as of 1pm.<br /><br />http://www.ehealth.gov.au/internet/ehealth/publishing.nsf/content/availability<br /><br />This page identifies scheduled outages to the eHealth record system.<br /><br />The Personally Controlled Electronic Health Record System is currently unavailable for new registrations.<br /><br />Please keep referring to this page for any updated Dr David G More MB PhDhttps://www.blogger.com/profile/06902724829795199526noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-77236702587195197952013-01-14T12:03:18.514+11:002013-01-14T12:03:18.514+11:00"Are you suggesting that there would otherwis..."Are you suggesting that there would otherwise have been a significant number of people who would have registered for a PCEHR between 8pm Sat night and 6am Sunday?"<br /><br />Errr,<br /><br />The Personally Controlled Electronic Health Record System is currently unavailable for new registrations.<br />Please keep referring to this page for any updated messages on availability<br /><br Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-26284126815490859332013-01-14T10:16:04.731+11:002013-01-14T10:16:04.731+11:00To quote from your own blog post:
"During th...To quote from your own blog post:<br /><br />"During this time users can login to existing Australia.gov.au accounts and access linked agency accounts (DHS, eHealth and DVA). However creating new Australia.gov.au accounts and linking to agency accounts will be unavailable."<br /><br />I'm not sure how that could be more clear.<br /><br />My understanding was that it behaved as Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-81129604544637415642013-01-14T10:12:44.373+11:002013-01-14T10:12:44.373+11:00If australia.gov.au is unavailable as they say how...If australia.gov.au is unavailable as they say how do you log on?<br /><br />To quote:<br /><br />"Australia.gov.au will be unavailable between 8pm Saturday 12 January and 6am Sunday 13 January 2013 AEDST. System upgrades are occurring during this period."<br /><br />Seems clear to me.<br /><br />David.<br />Dr David G More MB PhDhttps://www.blogger.com/profile/06902724829795199526noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-31531822712461069272013-01-14T10:05:35.552+11:002013-01-14T10:05:35.552+11:00The outage page is reasonably clear in terms of im...The outage page is reasonably clear in terms of impacts on PCEHR:<br />consumers could not register or create a link to PCEHR during this period, but those who had already registered could log on and use the PCEHR consumer portal. <br /><br />Provider portal and B2B do not use aus.gov and were not impacted.<br /><br />Are you suggesting that there would otherwise have been a significant number Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-23069715408001400542013-01-14T09:27:20.325+11:002013-01-14T09:27:20.325+11:00This posting reminds me of my early days with the ...This posting reminds me of my early days with the the Centre for Clinical Computing System in harvard and the Regenstrief System in Indiana. "The clinical system has priority over all other systems and it has been designed that there should be NO DOWNTIME! I belive they have been able to achieve this as has the HELP and Brighams & Womens Hopsital systems. When was this achieved? 1990s!Terry Hannanhttps://www.blogger.com/profile/04068727812313410493noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-1446443297959167622013-01-14T09:26:27.187+11:002013-01-14T09:26:27.187+11:00I think Accenture is the party at fault, NEHTA doe...I think Accenture is the party at fault, NEHTA does not run the operations and the less we focus on Accenture the more entrenched they will become in ehealth,Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-23447705.post-71763372821220708912013-01-14T08:27:09.681+11:002013-01-14T08:27:09.681+11:00So how do you get there with australia.gov.au not ...So how do you get there with australia.gov.au not available? It is just a mess.<br /><br />David.<br />Dr David G More MB PhDhttps://www.blogger.com/profile/06902724829795199526noreply@blogger.comtag:blogger.com,1999:blog-23447705.post-45749882630636458932013-01-14T08:20:02.295+11:002013-01-14T08:20:02.295+11:00David, the notification does state that "Duri...David, the notification does state that "During this time users can login to existing Australia.gov.au accounts and access linked agency accounts (DHS, eHealth and DVA). However creating new Australia.gov.au accounts and linking to agency accounts will be unavailable.".<br /><br />It is still the most user unfriendly system I have ever seen for anything, but at least it will available Anonymousnoreply@blogger.com