Monday, May 31, 2021

Weekly Australian Health IT Links – 31 May, 2021.

Here are a few I have come across the last week or so. Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

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Again we seem to be seeing cyber security as the issue of the week. NZ is obviously sick of it and now threatening to fine Health Services for getting breached!

Otherwise the usual announcements and apparent progress here and there!

It is hard, also, to go past the huge bonuses being paid to NBN staff for just, barely, doing their job! Talk about ripping off the taxpayer and NBN users!

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https://www.ausdoc.com.au/practice/ed-doctors-are-using-my-health-record-definitely-maybe

ED doctors are using the My Health Record... definitely, maybe

Is this evidence that the system is offering real-word clinical benefits to treating doctors?

25th May 2021

By Antony Scholefield

One of the big selling points of the My Health Record was that ED doctors could check an

This month, we asked the Australian Digital Health Agency how many times a My Health Record document was being viewed in ED.

Instead of a direct answer, we were given a statistic on how often the My Health Record was viewed in public hospitals: 578,000 times in the past 12 months.

There is something on the My Health Record and EDs; however, the data are qualitative, comprising interviews with 10 ED doctors — only six of whom were medium or frequent users of the system.

Surprisingly, the study, published in Health Information Science and Systems, claims to be “among the first to demonstrate that clinicians associate My Health Record use with diagnostic accuracy benefits and efficiency gains”.

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https://wildhealth.net.au/low-mhr-uptake-means-aged-care-targets-may-be-missed/

27 May 2021

Low MHR uptake means aged care targets may be missed

ADHA Aged Care MHR

By Lynnette Hoffman

With an exceptionally low uptake of My Health Record among residential aged care facilities so far, the aged care industry is unlikely to meet the ambitious target set out in recommendation 68 of the Royal Commission into Aged Care Quality and Safety’s final report, leaders from Aged Care Industry IT Council have said.

According to an article by Pulse IT, George Margelis, chair of the Aged Care Industry IT Council (ACIITC), and Anne Livingstone, its executive lead, said that while they support the recommendation and government funding to make it happen, it would  be a challenge to meet the target in that timeframe given the starting point and low uptake so far.

Just 3 per cent of aged care providers were actively using My Health Record, and only 10 per cent of aged care providers were even registered, according to figures reported by the Australian Digital Health Agency.

The final report from the Royal Commission recommended that aged care providers be required to use My Health Record by July 2022 –  and more than $45 million had been allocated in the new budget to help residential aged care adopt My Health Record and implement a national electronic medication chart.

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https://www.hinz.org.nz/news/567036/Privacy-Commissioner-threatens-prosecution-for-inadequate-security-of-DHB-systems-.htm

Privacy Commissioner threatens prosecution for inadequate security of DHB systems

Wednesday, 26 May 2021  

NEWS - eHealthNews.nz editor Rebecca McBeth

The Privacy Commissioner has warned DHBs could be prosecuted for failing to address security failings following news that Waikato DHB patients’ information has been sent to New Zealand media organisations.

An email attachment is thought to be the entry point for a
cybersecurity attack on Waikato DHB which caused a full outage of its Information Services last week and is continuing to cause chaos across the region.

The media have now received what appears to be personal and patient information from Waikato DHB information systems.

Privacy Commissioner John Edwards says his office has been notified of the Waikato DHB ransomware breach and is monitoring the situation closely while providing advisory support.

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https://www.itnews.com.au/news/govt-is-looking-at-mandatory-reporting-for-cybercrime-incidents-565010

Govt is looking at mandatory reporting for cybercrime incidents

By Ry Crozier on May 25, 2021 11:56AM

Home Affairs boss indicates a scheme is 'likely'.

The government is weighing the merits of a mandatory reporting requirement on organisations that are attacked or extorted by cyber criminals.

Home Affairs boss Mike Pezzullo told senate estimates yesterday that mandatory reporting is being considered “as an extension of the cyber security strategy” released mid last year.

While cautioning that he did not want to “presume or preempt government policy”, and qualifying that further stakeholder consultation is necessary, Pezzullo expressed a view that such a reporting regime is “likely” to be introduced at some point.

“There is a specific commitment to put in place a national strategy to combat cybercrime,” Pezzullo said.

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https://www.afr.com/technology/perth-company-raises-15m-for-ai-software-to-transform-cardiac-imaging-20210520-p57tnu

Perth company raises $15m for AI software to transform cardiac imaging

Yolanda Redrup Reporter

May 25, 2021 – 12.00am

A Perth-based medical technology company that tackles the world’s biggest killer, heart disease, with artificial intelligence-powered imaging software has raised $15 million from institutional investors.

Artrya, launched in May 2019 by former management consultant John Barrington and former IBM global industry leader John Konstantopoulos, says its software is a more accurate and less invasive way to detect signs of heart disease than other methods. It has raised the capital to support its commercialisation of the technology.

The $15 million has come from investors,including Alex Waislitz’s Thorney, Watermark Funds Management, Washington H. Soul Pattinson, Regal Funds Management and SG Hiscock.

Artrya’s technology, called Salix, analyses cardiac CT scans in minutes and produces a 3D image and report that provides a more accurate detection of coronary artery disease, including the presence of vulnerable plaque, which is challenging to identify with existing technology.

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https://medicalrepublic.com.au/mens-health-provider-moves-to-e-scripts/46258

25 May 2021

Men’s health provider moves to e-scripts

Sex Technology Web

By Ben Falkenmire

To capitalise on the government’s push towards electronic scripts, online men’s sexual health provider Pilot has confirmed it is moving to e-scripts later in the year.

The self-titled “health navigator for Australian men” would look to align its e-script offering with one of the Active Script List platforms. My Script Launch, the first ASL compliant with the Department of Health, was recently activated in Tasmania and is expected to be rolled out across the country in May 2021.

ASL was on track to trump the token model launched in May 2020 as it provided GPs and pharmacists access to a shared cloud-like list of prescriptions for the patient. This would be especially helpful for people on regular medication who frequented multiple pharmacies, with QR codes and paper prescriptions to become things of the past.

“Because the ASL provides approved healthcare professionals with a shared view of prescriptions available for dispense, clinical decision-making should be more fact based, leading to a reduction in prescribing and dispensing errors,” the Pharmacy Guild of Australia said.

Chemist2U, an online business offering same-day delivery of pharmacy drugs to homes, had been working with e-scripts since February 2021, with 5–10% of its patients adopting the technology.

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https://www.theaustralian.com.au/business/dataroom/chemist-warehouse-preparing-for-eprescription-rollout/news-story/c600f87e2c582dbd7c662bd36305c8a2

Chemist Warehouse preparing for e-prescription rollout

Bridget Carter

Chemist Warehouse is set to tap ASX-listed cloud-based communications provider, Whispir, to fulfil Australia’s biggest e-prescription rollout.

The link between the two complements the federal government’s funding on telehealth services during the Covid-19 pandemic and will ensure ill people receive their medication in a contactless way - first by not having to attend a doctor’s clinic, and second by getting their prescriptions fulfilled and delivered by Chemist Warehouse.

The chemist chain fills about 50 million prescriptions across Australia each year and is expecting that number to jump by 30 per cent as more Australians adopt the digital service via Whispir.

“It seemed strange that in 2020 we would still be dependent on a piece of paper to fill a prescription, and we needed a way to immediately bring the e-prescription service to our customers during the pandemic with a sophisticated level of functionality,” says Chemist Warehouse managing partner and director Mark Finocchiaro.

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https://medicalrepublic.com.au/mbs-changes-aim-to-increase-video-consults/46331

26 May 2021

MBS changes aim to increase video consults

MBS podcast The Tea Room

By Francine Crimmins

A shift in the temporary telehealth items are forcing doctors to consider opting for more video, rather than telephone consults with their patients.

From July 1, patients will only be able to receive a Medicare rebate for level A and B telephone consults. However video consults will continue to attract the same rebates.

And while phone calls are convenient for patients, they may not always be the safest and most appropriate format for healthcare.

This episode we are joined by Dr Andrew Baird, a Victorian GP, and Gillian Alexis, a telehealth workflow designer for healthcare professionals and the CEO of Phenix Health.

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https://www.healthcareit.com.au/article/act-launch-new-real-time-prescription-monitoring-system

ACT to launch new real-time prescription monitoring system

Thiru Gunasegaran | 25 May 2021

The Australian Capital Territory's Health Directorate announced it will be introducing a new real-time prescription monitoring system to prescribers and pharmacists in the state later this year.

WHAT IT DOES

Canberra Script will assist healthcare professionals when they prescribe or dispense monitored medicines for consumers.

Designed to help reduce pharmaceutical harm, the system will include real-time alerts and notifications through compatible medical and pharmacy software to inform prescribers and pharmacists when patients may exhibit signs of drug-seeking behaviour, such as doctor shopping.

Canberra Script will provide information about controlled medicines and some prescription-only medicines that are associated with abuse or misuse, such as Benzodiazepines.

Moreover, doctors can seek approval from the chief health officer through the system to prescribe controlled medicines.

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https://www.itnews.com.au/news/german-cyber-security-chief-fears-hackers-could-target-hospitals-564928

German cyber security chief fears hackers could target hospitals

By Staff Writer on May 24, 2021 10:21AM

Following other high-profile attacks.

German hospitals may be at increased risk from hackers, the head of the country's cyber security agency said, following two high-profile digital attacks this month on the Irish health service and a US fuel pipeline.

Ireland's health service operator shut down its IT systems last Friday to protect them from a "significant" ransomware attack, crippling diagnostic services, disrupting Covid-19 testing and forcing the cancellation of many appointments.

German clinics have been targeted by a series of cyber attacks over the last five years, and Arne Schoenbohm, president of the BSI federal cyber security agency, told Zeit Online newspaper he saw "a greater danger at hospitals".

Earlier in May, the 8850km US Colonial Pipeline Co system closed after one of the most disruptive cyber attacks on record, preventing millions of barrels of gasoline, diesel and jet fuel from flowing to the East Coast from the Gulf Coast.

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https://www.itnews.com.au/news/parliament-targeted-by-brute-force-attack-564952

Parliament targeted by brute-force attack

By Ry Crozier on May 24, 2021 12:47PM

Fast-tracks replacement of mobile device management system.

Australia’s parliamentary network was targeted with an “unsophisticated brute-force” attack over a 24-hour period in late March.

A brute-force attack uses trial-and-error to guess login info by throwing a number of combinations at a system.

President of the Senate Scott Ryan told senate estimates on Monday that the brute-force attack did not breach parliament’s defences, but did lead to mobile devices being locked down between March 27 and April 5.

On March 26, the Department of Parliamentary Services (DPS) was the subject of malicious cyber activity,” Ryan said.

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https://www.theaustralian.com.au/nation/politics/malicious-actor-attempted-cyber-attack-on-parliament/news-story/5d026ed7cc4de125370d9a0e8e593d1f

‘Malicious actor’ attempted cyber attack on parliament

Rosie Lewis

A “malicious actor” attempted to hack federal parliament’s network in late March, locking MPs and staffers out of emails on their mobile devices for more than a week.

It comes amid warnings the Department of Parliamentary Services “has been and will remain an attractive target for malicious activity, which is increasing in frequency and sophistication”.

Senate president Scott Ryan confirmed the actor had tried to access the DPS network for nearly 24 hours on March 27 through MobileIron or managed devices using “unsophisticated brute force”.

The attempted attack left MPs and staff unable to use their emails on mobiles and tablets between March 27 and April 5.

“It was unsuccessful and DPS networks were not compromised,” Senator Ryan said.

“Appropriate network controls were implemented, which ensured accounts were locked down, preventing compromise. Those controls were successful in blocking the malicious actor but also impacted legitimate user’s ability to access DPS networks for several days while even more rigorous IT arrangements were implemented.”

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https://www.itnews.com.au/news/dta-shaves-40000-a-month-off-its-covidsafe-cloud-hosting-bill-564976

DTA shaves $40,000 a month off its COVIDSafe cloud hosting bill

By Ry Crozier on May 24, 2021 6:26PM

'Tuning efforts applied' after sky-high costs criticised.

The Digital Transformation Agency has cut $40,000 a month from its sky-high cloud hosting costs for the COVIDSafe app, less than two months after it was ridiculed for running up a bill of $100,000 a month.

Agency boss Randall Brugeaud told senate estimates on Monday evening that the previous hosting “estimate” had been revised down, apparently after some performance “tuning” of the app.

It still wasn’t clear exactly how the app was architected to be capable of running up such a sizable bill.

“I’d estimated $100,000 per month to host COVIDSafe at the last hearing,” Brugeaud said.

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https://www.theaustralian.com.au/world/new-sensation-scientists-restore-the-sense-of-touch/news-story/a39bffff280eb611ffbe8e542204d360

New sensation: scientists restore the sense of touch

AFP

5:54PM May 21, 2021

Imagine being able to control a robotic arm from a distance, using only your mind. Now imagine being able to feel when its fingers grasp an object, as though it were your own hand.

US researchers have published a study in the journal Science about the world’s first brain-computer ­interface that allowed a volunteer with paralysis from the chest down to accomplish this very feat.

The team says its work demonstrates that adding a sense of touch drastically improves the functionality of prosthetics for quadriplegics, compared to having them rely on visual cues alone.

In 2004, Nathan Copeland was in a car accident that left him with a serious spinal cord injury and without the use of his hands or his legs.

He volunteered to participate in scientific research, and six years ago had tiny electrodes implanted in his brain. Two sets of 88 electrodes the width of a strand of hair are arranged into “arrays” that ­resemble tiny hairbrushes and penetrate deep into the brain’s motor cortex, which directs movement.

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https://wildhealth.net.au/the-radiotherapy-machine-that-rotates-you/

27 May 2021

The radiotherapy machine that rotates you!

AI Hospital Technology

By Ben Falkenmire

Radiotherapy machines do not come in travel-light sizes, I realise, on seeing the prototype Nano-X machine, the brainchild of the University of Sydney’s ACRF Image X Institute.

But size can be misleading. What’s different about this machine is its radiation beam. It remains fixed while the patient spins, the opposite of what a LINAC machine does. The Nano-X’s beam travels from its bulbous shower-head-looking top directly to the floor, a redesign motivated by affordability.

“We think it will reduce costs of owning a machine by two-thirds,” says Dr Mark Gardner, research associate at the ACRF.

It has huge potential. One in two cancer patients worldwide need radiotherapy but less than a third get access because of the prohibitive expense of a LINAC. The Nano-X could be the answer cancer communities in the developing world have been waiting for.

You do not need as big a room to house it, and you do not need to shield the room against radiation bouncing around from a rotating beam. The institute has also designed operating software that lowers the staff-to-patient ratio required.

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https://www.hospitalhealth.com.au/content/clinical-services/news/last-chance-for-aged-care-providers-to-claim-free-painchek-licence-901655625

Last chance for aged-care providers to claim free PainChek licence

Thursday, 20 May, 2021

This fortnight is the last chance for aged-care facilities to participate in the government-subsidised rollout of PainChek Universal, a complete point-of-care solution for best practice pain management. The rollout includes a free 12-month licence for all facilities who sign up by Monday, 31 May.

The PainChek app uses AI and smartphone technology to assess pain in those that can’t communicate. The offer is part of a government-subsidised initiative to promote innovation in aged care and support improved pain assessment and management for those living with dementia or other cognitive impairments.

To facilitate the national implementation of PainChek’s pain assessment tool in residential aged-care centres, the Australian Government has provided a grant for up to 100,000 PainChek annual licences for all Australian residential aged-care facilities.

“With PainChek, pain assessment is well on its way to becoming a new healthcare vital sign, and over the past two years we’ve seen the positive effect it’s having on the industry,” PainChek CEO and Managing Director Philip Daffas said. “Now, with only a few weeks left to sign up for a free 12-month PainChek licence, we’re urging those remaining facilities to claim their obligation-free funding entitlement and join the existing 993 facilities benefiting from PainChek.”

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https://www.healthcareit.com.au/article/alfred-health-taps-3m-cdi-coding-system

Alfred Health taps 3M for CDI, coding system

Thiru Gunasegaran | 24 May 2021

Victoria-based Alfred Health has selected 3M's clinical documentation integrity and computer-assisted coding system to improve documentation and streamline processes.

WHY IT MATTERS

Alfred Health will use the 3M 360 Encompass System to integrate and automate CDI, medical records clinical coding and performance monitoring across all its facilities. 3M's CDI and coding system is currently used by over 2,000 healthcare organisations across the US, Canada and Europe.

The technology will enable the hospital to improve, query and monitor documentation for optimal coded data, "increasing coding productivity, appropriate diagnosis-related group capture and reimbursement and actionable data to support the improvement of patient outcomes", 3M said in a statement.

The CDI and coding system will also be integrated with Alfred Health's Cerner EMR record system to fix the inefficiencies of having multiple coding, documentation query workflows and additional costs and burden of disconnected systems.

According to 3M, its solution promotes the complete capture of patient complexity in clinical documentation and coding "to accurately reflect case-mix and significantly reduce the time and resources needed to effectively collaborate across multiple workstreams."

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https://www.zdnet.com/article/better-long-term-roi-pushed-nbn-to-replace-g-fast-fttc-with-full-fibre-lead-ins/

Better long-term ROI pushed NBN to replace G.Fast FttC with full fibre lead-ins

NBN has decided on a timescale of 15 years, it is better to get beyond 250Mbps with a fibre lead-in instead of relying on G.Fast.

By Chris Duckett | May 27, 2021 -- 09:00 GMT (19:00 AEST) | Topic: Networking

NBN CEO Stephen Rue has explained why the company responsible for the National Broadband Network has reversed its previous plans to use G.fast for speeds higher than 250Mbps, and instead announced earlier this month that users would get full fibre upgrades.

In the current fibre-to-the-curb (FttC) footprint, due to the company wanting to have a diversity of suppliers, half of FttC connections can only be used with VDSL, while the other half can do VDSL and G.Fast, Rue explained.

"If we're going to provide higher speeds beyond 100Mbps to people, we wanted to look at the long-term, the 15-year roadmap if you like," he told Senate Estimates on Thursday.

"When we looked at it, we took the view that we're using G-Fast, there would still be things like copper remediation, there may be still some home wiring in the home, and it was also going to be IT system builds for us and the retailers, and a harder thing for retailers to manage because they'd have to explain what service they were getting.

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https://www.itnews.com.au/news/nbn-co-overloaded-its-workforce-scheduling-system-565155

NBN Co overloaded its workforce scheduling system

By Ry Crozier on May 27, 2021 2:39PM

Doubled user base, choked system capacity.

NBN Co has finally revealed the root cause of issues with its troubled workforce scheduling system, essentially onboarding too many users at once and asking them to record too much data from the field.

The company also confirmed the architecture of the system at a high level, with ServiceMax Go acting as the app-based frontend, and a mix of Salesforce and ServiceNow sitting on the backend.

While the ServiceMax - or SMAX - component has been much maligned, it appears the broader architecture of the system had capacity constraints that were only exposed when NBN Co introduced the system to one of Australia’s largest states.

NBN Co’s chief operating officer Kathrine Dyer said earlier this month that “the first phase of the rollout of the workforce scheduling system went well in South Australia and Tasmania, however the company encountered a number of issues with phase two of the rollout of in NSW and Victoria."

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https://www.news.com.au/technology/online/internet/nbn-ceo-stephen-rue-grilled-over-77m-bonuses/news-story/29688d077bb170a782392874c29f8165

NBN CEO Stephen Rue grilled over $77m bonuses

As the fallout for the Australia Post Cartier watches drama continues to unravel, the eye-watering bonuses paid to NBN staff have been revealed.

James Hall

NCA NewsWire

May 27, 202112:04pm

NBN executives have been grilled after staff were paid more than $77 million in bonuses in 2020 despite recording a massive cashflow loss and the service provider being not “up to scratch”.

Hundreds of staff at the government-owned entity on a salary of $200,000 or more received an average bonus of almost $50,000, which was scrutinised at senate estimates given the blowback to Australia Post after it was revealed its executives were gifted $20,000 worth of Cartier watches as bonuses.

Labor senator Kimberley Kitching ridiculed the decision to approve the huge remuneration, citing the cost blowout of NBN as well as the Covid-19 pandemic.

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https://www.itnews.com.au/news/nbn-co-calls-audit-of-field-technician-pay-565144

NBN Co calls audit of field technician pay

By Ry Crozier on May 27, 2021 12:29PM

Says it is unable to replicate reports, but wants "line-of-sight traceability".

NBN Co said it is unable to see how a restructure of its field services contracts may result in large cuts to what technicians are being paid, and has called in an “independent auditor” to investigate.

Chief network deployment officer Kathrine Dyer faced intense questions at senate estimates on Thursday on issues with the company’s ‘Unify’ program, which changed the way the company outsources field services to major delivery partners.

Dyer was unable to confirm up to 33 percent cuts to the amount paid to technicians across a number of pieces of work, such as new activations.

She said that an “independent auditor” had been called in to compare rates pre- and post-Unify, and to essentially map out and replicate the pay cuts that subcontractors report seeing - and have spent weeks protesting.

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https://www.itnews.com.au/news/nbn-co-shared-78m-in-bonuses-among-3819-staff-565054

NBN Co shared $78m in bonuses among 3819 staff

By Ry Crozier on May 26, 2021 7:51AM

Breakdown of payments revealed.

NBN Co shared almost $78 million in “at-risk” - bonus - payments last financial year among 3819 NBN staff, up to three-quarters of its internal workforce.

The numbers, which were first reported by the Sydney Morning Herald, were obscurely published by Communications department officials almost a fortnight ago.

They show that internal NBN staff across all pay bands qualified for the extra payments. 

Departmental officials said that the “median” payout for 2020-21 “was approximately $14,000”, though for staff whose base salary is $100,000 or less, the average comes out closer to $7500.

That amount quickly scales up, however, for staff whose salaries are in higher bands.

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https://www.smh.com.au/politics/federal/nbn-co-paid-some-bonuses-equivalent-to-88-cartier-watches-20210525-p57uwl.html

NBN Co paid some bonuses ‘equivalent to 88 Cartier watches’

By Rob Harris

May 26, 2021 — 5.00am

More than 700 highly paid employees at NBN Co, the taxpayer-owned body which runs and operates the National Broadband Network, received average personal bonuses of $50,000 last year.

New data submitted to Federal Parliament this week shows the government-owned enterprise – which paid out almost $78 million bonuses to staff despite the worst economic downturn since the Great Depression – rewarded more than 3800 staff with the cash payments.

The large salaries at NBN Co have attracted criticism in the past year, with its chief executive Stephen Rue earning more than $3 million and topping taxpayer-funded salaries after receiving a $1.2 million bonus.

More than $37 million in payments went to 2865 staff on salaries between $100,000 and $200,000 – an average bonus of $13,156, according to figures produced by NBN Co in response to questions asked in the Senate from the federal opposition.

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https://www.itwire.com/telecoms-and-nbn/half-a-million-aussies-moved-to-faster-nbn-plans-in-march-quarter.html

Friday, 21 May 2021 16:56

Half a million Aussies moved to faster NBN plans in March quarter

By Sam Varghese

More than 500,000 Australians moved to faster NBN plans in the first quarter of 2021, the Australian Competition and Consumer Commission says in its latest Wholesale Market Indicators Report.

The report showed that about 8.3 million services were now connected to the network which is being rolled out by the NBN Co.

ACCC commissioner Anna Brakey said more than two-thirds of all NBN connections were now 50Mbps or above, and about 17% were using connections that delivered 100Mbps or above.

On the downside, there were almost 465,000 fewer ‘Home Fast’ (100Mbps) and 100/40Mbps services in the same quarter, which the ACCC said was partly due to the end of a particular promotion. Other promotions aimed at even higher speeds had now been introduced.

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Enjoy!

David.

Sunday, May 30, 2021

The ADHA Has Seemingly Decided To Do As Little As Possible On Digital Health Standards. For Progress To Be Made This Must Change!

There was optimism expressed in this recent article that we may see some relatively immediate progress with Digital Health Standardisation and Interoperability.

See here:

27 May 2021

Government circles biggest change to digital health since MHR

ADHA Cloud COVID-19 Interoperability MHR

By Jeremy Knibbs

After years of talking about the idea, it looks like the federal government is giving serious consideration to establishing a proper strategic (standards based) framework to help align digital health stakeholders in moving more effectively and faster to an interoperable future.

Possibly the most controversial element of Australia’s digital health journey of the last decade or so, outside of the enormous centre of gravity to the whole system created by the My Health Record (MHR) project, has been the abandonment by government, and the subsequent breakdown of, a cohesive standards regime in which digital health tech vendors and providers could evolve their offerings and innovate.

Most people in digital health understand that without a workable standards framework, sharing data effectively in the massively and increasingly complex eco system that is healthcare interoperability is next to impossible.

Yet our local national digital health standards regime broke down seriously in 2011. Apart from the efforts of a few largely unpaid individuals, it has not been the focus of any serious efforts to fix until early last year, when then interim CEO of the Australian Digital Health Agency (ADHA) commissioned JP Consulting and long-time standards expert David Rowlands to report on how a new standards regime might be reintroduced into the country.

That report – A Health Interoperability Standards Development and Maintenance Model For Australia – landed in the hands of the ADHA some time before May last year and was reportedly seen in some respects as controversial because Rowlands had been forthright and blunt in laying out the problems of the past (he had apparently been pressured to change parts of the report but refused to do that for good reason).

It was released publicly in May, and, possibly amid the mayhem at the agency that would have been caused by COVID at the time, and the impending changeover of most of the senior leadership of the organisation, including the departure of interim CEO and long-time COO, Bettina McMahon, virtually nothing was heard of the report since then.

The 154 page report is thorough, accurate and precise in its recommendations, including a blunt but necessary history of where things went off the rails in the past.

It is possibly the most important document that exists in the hands of the government in terms of the future of workable digital health eco system in this country. It is HERE in case you haven’t read it yet.

You’d think being about standards and interoperability it might be a bit dry. But it’s a fascinating read: an honest and blunt history of the National E-Health Transition Authority (NEHTA),  the Personally Controlled Electronic Health Record (PCEHR), the ADHA, where good intentions got derailed and how, why the problem of interoperability is so complex in healthcare compared to other industries, how all industry has required standards to proceed with innovation, what has been done in other countries, why Australia has stalled and fallen behind (despite laying claim to being a world leader in digital health), and most importantly, a roadmap to re-establish a workable and agile standards regime in Australia, amid all the difficulties that would face such a task.

It’s a document than anyone in a leadership position in a major healthcare provider or tech vendor should read if they are serious about moving to the future with their organisations.

The fundamental proposition of the document is that “Interoperability is impossible without standards”.

That Bettina McMahon and the ADHA management team at the time commissioned the report probably suggests that the ADHA was running out of ideas to progress big issues that it was trying to solve, such as secure messaging, and wanted to revisit the past to relook at the future.

There is a great deal more here:

https://wildhealth.net.au/government-circles-biggest-change-to-digital-health-since-mhr/

Here is the direct link to the review from David Rowlands from early 2020.

https://www.digitalhealth.gov.au/sites/default/files/2020-12/Standards_Development_Model_v1.1_2020.pdf

Jeremy’s article and the report that is discussed are both worth a careful read.

In my view the historical analysis of how NEHTA and ADHA managed to largely destroy the Standards Australia working groups on e-Health Standards is spot on and – along with a pretty much total focus on the PCEHR / myHR – finds us where we are with an essentially defunct national Standards Setting ecosystem. The gap, in most areas, between practitioners and vendors and the ADHA has seldom been wider IMVHO.

That conclusion leads to 2 questions.

1. Do we need the ecosystem repaired and re-invigorated to make real progress in most Digital Health domains? To me the answer here is a definite ‘yes’.

2. How likely is this to actually happen? On this my answer would be it is extremely unlikely in my life time without a large and consistent effort to really re-engage and expand our skill base of expertise and provide some real incentives to (re)-engage! It also requires a leadership that could overcome an understandable level of cynicism and scepticism and a totally revamped payment / funding methodology. It will take decades before we could again provide processes and projects that are so interesting and worthwhile that the expertise would be volunteered! Till then the nation will have to pay for their time and expertise!

My view is that the mad standards development frenzy driven by NEHTA and the PCEHR has resulted in such alienation and mistrust of ‘big government digital health’ that we will need decades to see proper remediation and restoration of trust.

What do others think about our current state and prospects into the future?

David.