Friday, June 21, 2019

The Pharmacy Guild And Its Efforts To Preserve Their Profits Are The Reason You Can't Have Great And Useful Services Like This! Not Technology...

This appeared last week:

Boots launches free online NHS repeat prescription service

Boots has developed a free online NHS repeat prescription service, in partnership with NHS Digital and NHS England.
Hanna Crouch – 12 June 2019
Launched in May, the service is available through the Boots app and the company’s website.
It uses technology from Wiggly-Amps Limited, a company which was acquired by Boots in January, and allows customers to directly order their repeat prescription from their GP record and have it sent to Boots for dispensing.
It gives patients the convenience of ordering repeat prescriptions from their mobiles, arranging collection from a store or having it delivered to their home for free​​​​​​​.
Richard Bradley, pharmacy director at Boots UK, added: “Digital Healthcare is integral to the NHS Long Term Plan. In ten years’ time, I think pharmacy services at Boots will be almost unrecognisable; pharmacists will spend less time dispensing and more time offering clinical services.
More here and here is the link:
How would that be for your repeat prescriptions? Request on line and have the pills waiting when you drop into the Pharmacy or even have the pills delivered!!
What is in the way of this happening? Two words – Pharmacy Guild! It certainly is not a technical problem!
They just want to have you come into their shop every month so you can be upsold vitamins etc. that you don’t need and not be able to collect a supply of your medicines for a few months, as that might reduce their income.
It is time that Mr. Hunt developed a level of customer / citizen focus and just bring the Guild to heel.
Dream on I fear!
David.

3 comments:

  1. when you say "a level of customer / citizen focus" I think you really mean guts.

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  2. Indeed, I was trying to avoid swearing about just how gutless Hunt etc. are.

    David.

    ReplyDelete
  3. Fully agree, this picture Tim Kelsey and his medical advisory sidekick paint is of an Australia 30 years ago. For most the pharmacy experience is a cold transaction. An experience where go to and from the dispense desk is a gauntlet of vitamins supplements, herbs and other evidence free rubbish. It’s a real world version of visiting discount warehouse with pop up blocker turned off.

    Pharmacist are not really taken as serious medical trained professionals by most people. There is certainly no “MyHR” conversations.

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