Sunday, April 25, 2021

Is This A Sign Of Desperation Or Stupidity On Behalf Of The ADHA. Hard To Tell!

 I spotted this amazing announcement during last week.

May 18 2021

My Digital Health Record (Niddrie)

by Moonee Valley Libraries

Actions and Detail Panel

Event Information

Make a 30 minute appointment to learn about 'My Health Record', a digitised database to store and manage your health records.

About this Event

Book a 30-minute one-on-one session to support you through creating and navigating a My Health Record account. This centralised database stores your health information for you and your medical professionals to access. A MyGov account will be required to set up My Health Record. You are welcome to discuss any privacy issues or concerns about the initiative also.

Free, bookings necessary.

Please contact library staff in person or call 9243 1925 if you require access for a wheelchair or disability scooter before attending an event so that we can ensure appropriate seating is arranged.

Moonee Valley Libraries uses Eventbrite for all event bookings. When booking, you will be required to provide your name and contact details. The Eventbrite privacy policy can be found via the Privacy link at the bottom of the page.

Tags

Australia Events Victoria Events Things to do in Niddrie, Australia Niddrie Classes Niddrie Science & Tech Classes

Date and Time

Tue., 18 May 2021

11:00 am – 11:30 am AEST

Location

Niddrie Library

483 Keilor Rd

Niddrie, VIC 3042

----- End extract.

Here is the link:

https://www.eventbrite.com.au/e/my-digital-health-record-niddrie-tickets-151922495273

I also spotted this:

April 20 2021 - 4:00PM

Ballarat North Neighbourhood House passing on digital health literacy skills

Jackson Russell

The Ballarat North Neighbourhood House is helping the city's residents, young and old, access important information through their digital health literacy programs.

Last year, the neighbourhood house was one of 71 organisations selected by Good Things Foundation Australia to teach digital health literacy skills through the Health My Way program.

Through the program, funded by the Australian Digital Health Agency, the foundation trained and resourced 232 digital health mentors and directly supported more than 3000 people to improve their skills.

While the program is open to people of all ages, it is especially helpful for older people who may be less tech-savvy than others and ties in to the organisation's other literacy programs, with classes teaching older people how to use certain devices or apps tying into classes about how to use government apps such as myGov or My Health Record to manage their pension or healthcare services.

While the neighbourhood house received funding last year, the COVID-19 pandemic put a spanner in the works but has allowed it to continue the program through to the end of June.

Coordinator Alison Demuth said the program started as a pilot 18 months ago.

"There was a concern in the community, which is probably right, that people weren't understanding how to use myGov and myGov has now become the thing we all use," she said.

Lots more here:

https://www.thecourier.com.au/story/7214234/neighbourhood-house-program-teaching-digital-health-literacy/

The ADHA must really have more money than sense funding these regional micro-initiatives based and personalised tutorials, I am sure, or rigorous benefit evaluations to establish value for money NOT! I really would love to see the evaluation reports from the Orwellian Good Things Foundation!

In just one small city (Ballarat) there seem to be 232 people who have so little to do that they have become paid and resourced ‘Digital Health Mentors’! Does anyone else wonder why, if the #myHealthRecord is such a great thing, simple word of mouth is not enough to have people roll on up.

The answer is, of course, is that it is an expensive and clunky system which seems to hold piles of ageing data that is of pretty much no use to anyone other than DOH data miners and analysts. It is clearly unlikely that the ‘re-platforming’ will make a jot of difference to that fact!

With such a huge budget deficit caused by the pandemic might this be the year the Government comes to its senses. Surely there are better things to do with the money than continue with this ‘waste and mismanagement’?

It really is pure and unadulterated nonsense!

David.

5 comments:

  1. Agree David, if this level of training is required then the product managers need ousting, clearly they suffer from ‘assumption blindness” as in they assume they understand the consumer problem, clearly they do not and have invested in developing services that are not aligned to a customer journey.

    As for the 232 training the 3000, why is ADHA doing that, is that not the roll of the CHF or the PHN? Who oversaw this dribble and what did they really buy?

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  2. This is one of those rare occasions a comparison to banking is valid.

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  3. Who oversaw this dribble and what did they really buy?

    I am sure they are sitting in a comfortable Chair role.

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  4. David says - It is clearly unlikely that the ‘re-platforming’ will make a jot of difference to that fact!

    There seems to be some change going on, however you have to question if those who have built careers and purpose around the misguided health record system are best placed to re-architect the platform. Perhaps we should be having open dialogue with those who see a different landscape. ADHA draws on previous employees as consultants which is itself questionable.

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  5. Peter Padd, that would require a recognition that there needs to be a finder mental rethink across people, process, data and technology, including models of care and funding. Presently ADHA thinks the blocker to success is my grannies digital literacy levels. That same granny that has been on the digital revolution journey longer than some at ADHA have been breathing.

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