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This weekly blog is to explore the news around the larger issues around Digital Health, data security, data privacy, AI / ML. technology, social media and related matters.
I will also try to highlight ADHA Propaganda when I come upon it.
Just so we keep count, the latest Notes from the ADHA Board were dated 6 December, 2018 and we have seen none since! It’s pretty sad!
Note: Appearance here is not to suggest I see any credibility or value in what follows. I will leave it to the reader to decide what is worthwhile and what is not! The point is to let people know what is being said / published that I have come upon.
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https://www.digitalhealth.gov.au/about-us/strategies-and-plans/corporate-plans
ADHA - Corporate plans
An overview of our strategic direction.
Our corporate plan can be downloaded from the following links.
Australian Digital Health Agency Corporate Plan 2021-22
Download Corporate Plan 2021–22 (PDF, 3.03 MB)
This corporate plan covers a four-year reporting period, 2021–22 to 2024–25, as required under paragraph 35(1)(b) of the Public Governance, Performance and Accountability (PGPA) Act 2013 and in accordance with section 16E of the PGPA Rule 2014.
Australian Digital Health Agency Corporate Plan 2020–21
Download Corporate Plan 2020–21 (PDF, 3.23 MB)
This corporate plan covers a four-year reporting period, 2020–21 to 2023–24, as required under paragraph 35(1)(b) of the Public Governance, Performance and Accountability (PGPA) Act 2013 and in accordance with section 16E of the PGPA Rule 2014.
Australian Digital Health Agency Corporate Plan 2019–20
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Australia's private hospital operators warn costs of proposed cybersecurity law could cause ICU closures
The government’s new cybersecurity bill could add millions of dollars to the budgets of hospitals already contending with the price of COVID-19.
By Lynne Minion
March 24, 2022 10:43 PM
The cost of complying to the Australian government's proposed new cybersecurity obligations could lead to some hospitals closing their intensive care units, a parliamentary inquiry has heard.
The government is seeking to strengthen the defences of the nation’s critical infrastructure by imposing cyber obligations, but private hospital operators claim they simply can't afford them.
The proposed Security Legislation Amendment (Critical Infrastructure Protection) Bill 2022 will require organisations, including hospitals with ICUs, to develop a "risk management programme" to detect and defend against attacks, including threats of foreign interference to supply chains. High-risk employees who could engage in corporate espionage and sabotage will also need to be identified.
WHY IT MATTERS
In evidence to a public hearing into the bill, Toby Hall, Group CEO of Catholic Health Australia, the nation’s largest non-government provider of healthcare services, said robust cybersecurity was already in place and called for the government to pay for costs generated by the legislation.
"Our member hospitals cannot meet the prescriptive requirements of this bill without financial support from the Commonwealth Government," Hall said.
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AIDH and InGeNA welcome a vital step forward in Australian healthcare
Mar 21, 2022 | Advocacy, AIDH news, Digital Health, Genomics, InGeNA
The Australasian Institute of Digital Health (AIDH) and the Industry Genomics Network Alliance (InGeNA) welcome the announcement by Minister for Health, Greg Hunt to establish Genomics Australia, a national agency to support the integration of genomic medicine as a standard of healthcare in Australia.
AIDH CEO Dr Louise Schaper said, “This is a vital step toward precision healthcare in Australia. All Australians deserve state of the art healthcare, which is tailored towards individual’s needs. Precision health promises to transform the way we prevent, diagnose, treat and monitor our health by taking into account individual genes, environment and lifestyle. The establishment of Genomics Australia is a significant step towards achieving that promise.”
Precision health uses a wide range of information, such as clinical observations, patient generated data, and genomics. It triangulates this information within the context of lifestyle, environment, and medical history to inform and personalise prevention, diagnosis and treatment at an individual, patient cohort, and population level.
Dr Schaper added, “What is needed next is an agenda for developing the evidence-base supporting the use of genomics, establishing the right policies and mature data infrastructure to integrate genomics into healthcare, and most importantly, ensuring our workforce is ready to deliver care in the age of precision health. InGeNA and the Institute, have already commenced this work.”
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Labor opposes controversial 'anti-trolling' Bill as it may make online trolling worse
Labor Senator Kim Carr has blasted the federal government's proposed online defamation laws, saying the laws could do more harm than good.
Written by Campbell Kwan,
on March 24, 2022 | Topic: Government: AU
Australia's federal government has been pushing for new "anti-trolling legislation" that would see defamation liability shift from owners of social media pages onto social media platforms as it believes the legislative changes would go a long way towards reducing online harm, but the Labor party does not agree.
Labor Senator Kim Carr said his party would block the Bill as it does not actually address online trolling and may exacerbate its effects.
"Evidence from multiple witnesses appearing before this Committee, including the government department that drafted the bill, conclusively establishes that the bill is no such thing," Labor Senators Kim Carr wrote in a report [PDF] published by the Senate committee tasked with reviewing the laws.
"To the contrary, not only does this Bill fail to provide any practical means to combat the scrouge of online trolling, in providing blanket protection from liability to those hosting defamatory comments on the web pages they own and administer, as well as the extensive legal safe harbor it provides to social media companies hosting defamatory material, the bill is likely to make the problem of online trolling worse."
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https://www.digitalhealth.gov.au/about-us/strategies-and-plans/workforce-strategy
ADHA - Workforce Strategy
Australian Digital Health Agency Workforce Strategy 2021-2026
The Australian Digital Health Agency’s Workforce Strategy 2021-2026 has been developed to govern how we as an Agency will build, strengthen and future proof our workforce over the next five years.
Download the Australian Digital Health Agency Workforce Strategy 2021-2026 (PDF, 9.9 MB)
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https://allevents.in/cloverdale/esmart-workshop-my-health-record/10000260854632227
eSmart Workshop: My Health Record
Mon Mar 28, 2022 ADHA Propaganda
Find Tickets
eSmart Workshop: My Health Record
Learn how to
access your My Health Record online.
About this Event
For adults.
This session will be held in the Innovation Lab.
It's never been more important to have a good understanding of government services and how to access your health records. Join the experts from Technologically Speaking to learn how to access your My Health Record online, download documents and so much more!
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Friday, 25 March 2022 10:02
VIDEO: It's time for Google's Health Check Up event for 2022, on the way to Google I/O in May
Google's I/O event is on 11 and 12 May in the US, but overnight, Google held its annual The Check Up event - an 80 minute event announcing several health innovations across Search, AI, YouTube, Fitbit and more.
Technology helping track our health is either an incredible development that will keep us healthy, or it will turn into a semi-dystopian nightmare for "Islanders" as seen in Ewen McGregor's "The Island" movie, where the tech can be used so others force you to health - whether you want it, or not, and for potentially nefarious purposes.
Of course, there's a lot more to that movie, but in the interests of not spoiling it for anyone that hasn't seen it, I'll stop here.
Now, in the free world, whether you're healthy or not is a choice. Not being healthy is a silly choice, but how many people are truly 100% healthy? And how many people turn to what is known as "Dr. Google" to diagnose themselves before visiting a doctor?
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https://startsat60.com/media/opinion/bloggers/welcome-to-the-21st-century
Welcome to the 21st century
Mar 25, 2022
Back in the 1950s, our parents promised us the 21 st Century would be an amazing time filled with flying cars, self-mowing lawns, and holidays to the Moon. They lied.
Our lives instead are ruled by stupid little gizmos called Apps on smartphones. And sadly many Oldies are feeling increasingly shut out of this confusing new world. The Queensland Government- they who close the borders at the mere hint of a sniffle- recently declared that Queenslanders would soon be converting to a digital driver’s licence in a mobile phone app.
This will replace the little plastic licence with the photo that makes the bearer look like a serial killer. Or is that just mine?
Tech addicts are delighted. Another app to cram onto their smartphones beside the app that accesses the internet, orders a food delivery, controls the lights to your home tells the time in Kyiv and has the certificate to prove you are jabbed against the plague.
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Local innovators ‘need more support’
MICHAEL BROMLEY
We find ourselves in an unprecedented health and climate crisis. We are at a critical point in history, and have a unique opportunity to hit the reset button, and put Australia on a more sustainable path. But to achieve this, we need to transform the sectors that form the backbone of our economy – our healthcare system, our industries, our infrastructure, energy and transport systems. In short, we need to transform our everyday life.
When we talk about building a ‘sustainable’ tech-driven economy, sustainable has, in this case, two meanings. It reflects both our economy and our ecology. It is about making sure that the economy is driven not just now, but also into the future. Australia’s economy is driven primarily on digging things out of the ground, mining and selling them, and that’s both not sustainable for our economy (because we eventually run out), and ecology (because we’re overloading carbon into the atmosphere).
The good news is, we have a unique window of opportunity to transform our economy, but there is work to be done to get there.
Evolving the business model
Companies now overwhelmingly embrace sustainability as integral to their mission. While encouraging, there is a larger blind spot we need to address when it comes to sustainability – the pathway for sustainable technology innovation in Australia doesn’t exist.
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https://www.itnews.com.au/news/anz-completes-its-first-stablecoin-transaction-577809
ANZ completes its first stablecoin transaction
By Kate Weber on Mar 24, 2022 12:56PM
Enables A$DC payment.
ANZ Banking Group announced it has completed its first Australian stablecoin transaction with a cryptocurrency called A$DC.
The stablecoin transaction was successfully completed for Victor Smorgon Group via private wealth management firm for digital assets, Zerocap.
A stablecoin is a type of cryptocurrency pegged to a commodity or currency for greater price stability.
ANZ stated it “minted” 30 million A$DC using an ANZ built Ethereum Virtual Machine (EVM) via a smart contract through digital assets platform, Fireblocks.
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https://wildhealth.net.au/postcard-from-the-possible-future-orlando-florida-himss-2022/
24 March 2022
Postcard from the possible future – Orlando, Florida HIMSS 2022
Government HIMSS Interoperability
After the huge success of Disneyland Anaheim California, which launched in 1955, Walt Disney, realising that 70% of the population of the US resided East of the Mississippi river, went hunting for an East coast location for something even bigger than Anaheim.
Of all possible locations, he found it flying over swampland in Orlando Florida, where, at the time, for every 16 residents, of which there was only about 80,000 back then (over 2 million today), there was one alligator. That’s a lot of alligators.
When news first hit the press that Disney was planning on transforming empty swamp wasteland in nowheresville Florida, into the next big thing in family entertainment, the press pounced on the project as the likely biggest white elephant in the history of theme parks, and the probable beginning of the end of the Disney company’s incredible run of success and growth.
Disney, as he did so much through his career, broke ranks with convention and “the norm”, saw a future, and then went about obsessively building it.
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Advance care document custodian
Someone who holds a copy of your advance care planning document.
Making sure your wishes are known
An advance care document custodian is either a person or an organisation that holds a copy of your advance care planning document. A healthcare provider may contact your custodian to get access to your documents.
People who can access your record will be able to view your advance care document custodian information. Find out more about who can access a record.
Details of up to two custodians can be stored in your record. Saved custodians will be displayed on the Advance Care Document Custodian page
Advance care document custodian consent
The Advance Care Document Custodian section in your Advance Care Plan is where you can add the details of the contact person, or organisation. You must obtain their consent before uploading their details to your record.
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Digital 'twins' cut surgery time for children with severe hip deformities
Wednesday, 23 March, 2022
Dr Martina Barzan and her team at Griffith University have created computerised ‘twins’ of child patients that would enable surgeons to better plan, test and execute complex surgeries for severe hip deformities.
The development is said to halve surgery time, which means getting back to normal walking and sitting sooner.
Dr David Bade from the Queensland Children's Hospital has trialled the technique and agrees that using the 3D-printed guides reduces his surgical time.
“This is particularly so with very difficult deformity cases,” he said. “With less surgical time, there are less X-rays and radiation doses, and less blood loss for these young patients.”
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https://www.lexology.com/library/detail.aspx?g=a80b781e-407c-4336-a1a7-632b99976c2c
Australia: ACCC
consults on regulatory reform for digital platforms
Blog Global Compliance News
Baker McKenzie Adrian J. Lawrence, Anne L. Petterd, Anne-Marie Allgrove, Toby Patten, Georgina Foster and Lynsey Edgar
Australia March 21 2022
In brief
On 28 February 2022, the Australian Competition and Consumer Commission (ACCC) opened a public consultation on options for legislative reform to address concerns relating to the perceived dominance of certain digital platform services in Australia.
The consultation discussion paper outlines options for addressing potential perceived harms to competition, consumers, and business users across a range of digital platform services markets, such as the social media, search, app, online retail and ad tech markets. The ACCC seeks stakeholder views on the need for further regulatory tools to address competition and consumer issues in the digital platform services market, as well as potential options for regulatory reform.
Contents
The many significant proposals in the paper include:
- algorithm transparency obligations;
- prohibitions on so-called “dark patterns” in platform design; and
- a tailored merger control regime for certain digital platforms.
Submissions to the consultation are due by 1 April 2022, and these will inform the ACCC’s fifth interim report in the Digital Platform Services Inquiry, which is due by 30 September 2022.
This is an important opportunity for stakeholders to have their views heard and potentially influence the direction of future regulatory reform.
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Tuesday, 22 March 2022 12:52
The ACMA releases disinformation report with Government to introduce new disinformation laws
The report includes an examination into the online disinformation and misinformation environment in Australia and the ACMA’s assessment of the Australian Code of Practice for Disinformation and Misinformation.
The ACMA says the report finds that most Australians are concerned about, and have experienced, online misinformation.
The propagation of falsehoods and conspiracies undermines public health efforts, impacts businesses, causes harm to democratic institutions, and in some cases, incites individuals to carry out acts of violence, the ACMA states.
The digital platform industry in Australia, steered by the industry association, DIGI, navigated a range of complex matters to put in place a voluntary industry-developed code of practice to address this issue.
The ACMA’s report identifies several opportunities for industry to make improvements to the Code and raises concerns regarding the quality of platform reporting and the strength of administrative processes.
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https://insightplus.mja.com.au/2022/10/now-is-the-time-for-advance-care-planning-with-patients/
Now is the time for advance care planning with patients
Authored by Craig Sinclair
IT’S National Advance Care Planning Week and there is no better time to engage with patients and their loved ones about future health care wishes.
Over recent years, the global COVID-19 pandemic along with the impact of extreme weather events and natural disasters have reminded us of our vulnerability to sudden health events, and the limitations of our health, aged and social care systems. Providing quality care for our ageing population will call on health care professionals to assist patients and their loved ones in making decisions in the context of this uncertainty.
Advance care planning is a person-centred process, in which patients can discuss their future health care wishes with family members, health care professionals and trusted others. These discussions may lead patients to document their wishes, specifying future treatment preferences or identifying one or more substitute decision makers. Across all Australian states and territories, people with decision-making capacity are able to legally document their wishes in advance care directives.
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Digital code of conduct fails to stop all harms of misinformation, Acma warns
Need for damage to be serious and imminent before Facebook and Google take action means ‘chronic’ problems build, watchdog says – citing mistrust of vaccines
Paul Karp @Paul_KarpMon 21 Mar 2022 16.30 AEDTLast modified on Mon 21 Mar 2022 16.31 AEDT
The code of conduct adopted by digital platforms, including Facebook and Google, is “too narrow” to prevent all the harms of misinformation and disinformation, Australia’s media regulator has warned.
The requirement that harm from social media posts must be both “serious” and “imminent” before tech companies take action has allowed longer term “chronic harms” including vaccine misinformation and the erosion of democracy, according to the Australian Communication and Media Authority.
The Morrison government released Acma’s June 2021 report on the misinformation and disinformation code on Monday, promising to help boost the regulator’s power to demand information from digital platforms and give it reserve powers to create new rules for the industry.
Labor accused the government of promising the new powers in the “dying days of the 46th parliament”.
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https://www.itnews.com.au/news/acma-to-government-digital-platforms-code-needs-to-be-stronger-577665
ACMA to government: digital platforms code needs to be stronger
By Richard Chirgwin on Mar 22, 2022 11:36AM
Government releases report it sat on since June.
The Australian Communications and Media Authority could have its powers to try and regulate online misinformation expanded, communications minister Paul Fletcher has announced.
The ACMA received its regulatory powers in February 2021, following the government’s 2019 Digital Platforms report.
In a report dated June 2021 but released yesterday, the ACMA now says the code of conduct it oversees, developed by industry association DIGI, defines ‘misinformation’ so narrowly that platforms like Facebook and Twitter rarely have to take content down under the code.
“In our view, the scope of the code is limited by its definitions. In particular, a threshold of both ‘serious’ and 'imminent’ harm must be reached before action is required under the code”, ACMA said in the report.
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Government to introduce laws to combat misinformation, disinformation
By Zoe Samios
March 20, 2022 — 10.30pm
The federal government has pledged to introduce new laws to help reduce the spread of harmful content on social media, as the world’s most powerful tech companies try to combat the deluge of misinformation and disinformation about the coronavirus pandemic and the war in Ukraine online.
Communications Minister Paul Fletcher is planning to introduce legislation that will give Australia’s media watchdog more regulatory power over tech companies who fail to meet the standards of a voluntary misinformation and disinformation code of practice.
Under the code, misinformation is defined as false or misleading information that is likely to cause harm, while disinformation is false or misleading information that is distributed by users via spam and bots.
The new laws, which are expected to be introduced to parliament later this year, will make it easier to assess the effectiveness of self-regulation and help the government decide whether a compulsory code of practice needs to be introduced to tackle the issue.
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Monday, 21 March 2022 11:25
Government opens new AFP-led centre to tackle online crime
The Federal Government has opened a new centre to combat online crime, to be led by the Australian Federal Police, alongside a national plan to combat online crimes.
The plan was agreed to by ministers in the states and territories last week.
Home Affairs Minister Karen Andrews said in a statement on Monday that the centre and the plan meant bringing together the experience, powers, capabilities and intelligence needed for a strong response to online crime.
“During the pandemic, cyber crime became one of the fastest growing and most prolific forms of crime committed against Australians," Andrews claimed.
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New laws to fight misinformation online
Miranda Ward Media writer
Mar 20, 2022 – 10.30pm
The Morrison government will legislate to combat misinformation published online after a report found four of five Australian adults had seen incorrect information about COVID-19.
Communications Minister Paul Fletcher will announce plans on Monday to provide the industry regulator, the Australian Communications and Media Authority, with new powers to hold tech companies to account for harmful content on their platforms.
He will also release a report by the ACMA on the adequacy of the digital platforms’ disinformation and news quality measures one year after the launch of a voluntary code of practice designed to reduce the risk of online misinformation and disinformation.
“ACMA’s report highlights that disinformation and misinformation are significant and ongoing issues,” Mr Fletcher said.
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How traumatic childbirth led to creation of medtech device Oli
Yolanda Redrup Reporter
Mar 21, 2022 – 5.00am
When mechatronics engineer Sarah McDonald experienced the traumatic birth of her second child, Oliver, she knew there had to be a better way to monitor fetal and maternal health.
At 31 weeks, Ms McDonald spent a week in a hospital bed before undergoing a C-section – unable to move because doctors were afraid she could lose her baby, or her own life.
Neither occurred, but Ms McDonald discovered there had been no genuine innovation in maternal-fetal monitoring since the 1960s. In 2013, women in childbirth were still being monitored with the same technology used on their grandmothers.
The experience was the trigger for Ms McDonald to combine her engineering background with a PhD in medicine to create maternal-fetal monitoring medical device Oli – appropriately named after her son.
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Medicare information
Some information held by Services Australia may be available in your record.
Medicare information available in your record
Medicare information is collected by Services Australia and the Department of Veterans' Affairs (DVA). Some of the information held by Services Australia may be available in your record.
Information that may be available:
- Pharmaceutical Benefits Scheme (PBS) information or, if applicable, Repatriation Pharmaceutical Benefits Scheme (RPBS) information – This includes information sourced from Medicare that the pharmacy sends to them.
- Australian Immunisation Register (AIR) – This includes immunisations you have received that are recorded on the Australian Immunisation Register.
- Australian Organ Donor Register (AODR) information – This includes details of any organ and/or tissue donation decisions you have made. Only decisions recorded with the Australian Organ Donor Register will be visible.
- Medicare Benefits Schedule (MBS) information or, if applicable, Department of Veterans' Affairs (DVA) claims information – This includes details of any successful claims you have made in the past two years.
People who can access your record will be able to view this information. Find out more about who can access a record
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David.
9 comments:
The ADHA corporate plans are as bland and meaningless as usual.
Remember the ANAO review? You know the one that said:
16. The ADHA has not yet undertaken an end-to-end privacy risk assessment of the ongoing operation of the My Health Record system under the opt-out model. The last privacy specific risk assessment was completed in 2017 and although ADHA funded the Office of the Australian Information Commissioner to conduct at least four privacy reviews between October 2017 and June 2019, none were completed in that period.
https://www.anao.gov.au/work/performance-audit/implementation-the-my-health-record-system
Remember the reports that they would do something about it?
Digital Health Agency says My Health Record risk mitigation work on-track
https://www.zdnet.com/article/digital-health-agency-says-my-health-record-risk-mitigation-work-on-track/
"One of the recommendations made by ANAO was that ADHA conduct an end-to-end privacy risk assessment of the operation of the My Health Record system under the opt-out model, including shared risks and mitigation controls. It also recommended for the agency to incorporate the results of this assessment into the risk management framework for the My Health Record system.
The agency said it would work with public and private sector healthcare providers, professional associations, consumer groups, and medical indemnity insurers on an "overarching privacy risk assessment", and incorporate results into the risk management plan for My Health Record.
With a privacy risk assessment completed in September, and initial risk register updates flagged as done as of February, the ADHA has given itself until November to complete the risk management work."
That's November 2021
Looking at the corporate plans there is no indication that this work has ever been a priority or is ever going to be done.
In fact the word "privacy" only appears twice in the most recent corporate plan, once in the ADHA Functional Alignment chart.
Maybe they are just hopping nobody remembers what the ANAO asked them to do and what they told the ANAO about doing it.
Bernard you may have just made public the one thing the ADHA people intended to keep private.
Anthony Albanese committed $2.5 Billion to Aged Care; wage rises are separate. Where can he find $500 Million per year over 5 years?
By discontinuing the funding of My Health Record and the ADHA Albo will automatically have found the $500 million he needs to fund changes to Aged Care.
Unfortunately, that solves nothing. Service Austral and the Department shift employees around; you will end up with the same people currently at ADHA popping up in some newly fired aged care Agency. Why would they change? The system works for them and has moulded them.
2.5 billion sounds great, but slogans and PowerPoints are not delivering the dignity and quality of care our elders deserve. Will cruel bullies remain in charge? That is the flavour of service that will be delivered
Here's something else they may not want to publicise.
According to this tweet from the ADHA:
https://twitter.com/AuDigitalHealth/status/1509771592888471553
Someone is trying on a weight loss scam. The tweet says:
"Government agencies don’t lend their logos to companies. Don't fall for it, read more: https://bit.ly/MHR_MRscam"
If you go to
https://www.digitalhealth.gov.au/initiatives-and-programs/my-health-record/getting-started/view-my-health-record-using-an-app
It seems that you can use an app called HealthNow from Telstra to access MyHR
This is google play's store download page:
https://play.google.com/store/apps/details?id=com.telstrahealth.healthnow&hl=en&gl=US
A couple of the pictures of HealthNow screens seem to feature MyHR logos.
The messages don't seem to be consistent.
The comments are not exactly encouraging. They go back a few years, the most recent being 4 Feb 2022.
Considering it was released at least 4 years ago and has a download total of 5,000+ I would guess it isn't one of the more popular apps.
And what happened to all the other apps that were supposed to connect to MyHR?
The corporate plan says:
"mHealth also continues as a priority initiative in 2021-22, with an ongoing focus on finalising the mobile health application framework and enhancing the mobile gateway, including enabling read / write capability"
If they are still "finalising the mobile health application framework" this looks a lot like planning to have a plan.
No prizes for guessing who this job posting is for - what a disjointed collection of things.
We are currently partnering with a Federal Government agency to recruit a Program Manager for a 3 + 6 + 6 Month Contract - Brisbane CBD Based
The Role
You'll be working within the Digital Strategy division and with be responsible for driving the end-to-end delivery of digital strategy and high-profile technology programs, with respect to project organisation, monitoring, budget management, dependencies and applying effective project management methodology to provide the best possible results within agreed program timeframes.
You'll Manage a project delivery team and the delivery of digital strategy projects including but not limited to - Agency EDRMS rollout, Interoperability implementation plan, NIM Future State, mHealth Framework, National Digital Health Strategy, National Children's Collaborative business case, Mobile Gateway
Skills Required
Demonstrated previous ICT and Program Management experience
Exceptional Stakeholder Management
Previous Team / Staff Management experience
Strong Change / Risk and Policy Management
a project delivery team working within the Digital Strategy division?
as you say "a disjointed collection of things"
Sticking an EDRMS in with the national infrastructure mix speak volume. And if not saying anything comforting, it does explain why the national EHR is stuck in the design thinking that it is. the ADHA is a stinking pile straight for Satan’s own herd.
What idiot runs their portfolio management office?
That would be the bosses sidekick from Services Australia - the boy wonder if you like.
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