This popped up last week.
New delays strike My Health Record app
Justin Hendry
Editor
15 November 2022
A consumer-facing My Health Record smartphone app built for the federal government has hit further delays and is now not expected to be publicly released until early 2023, a year later than first planned.
The Australian Digital Health Agency (ADHA) revealed plans for the ‘my health’ app back in July 2021 to improve access to the electronic health record and complement other digital channels that connect to the system, including myGov and several third-party apps.
Accessibility has been an ongoing issue for the system, with just 1.2 million unique My Health Records accessed in 2020-21, a figure that climbed to 3.2 million last financial year with the help of COVID-19. Total active records currently sit at 23.4 million.
In November 2021, the agency contracted Adelaide-based IT solutions firm Chamonix to build the app at a cost of $2.1 million and said a bare-bones version would be ready for download in early 2022.
A future version of the app – which is intended to sit alongside a separate myGov app currently being developed by Services Australia – was then expected to have additional features such as the ability to upload documents.
But the app was never released.
A second planned release of the minimum viable product (MVP), set for last month, was then also missed despite work being “well advanced”, according to the agency’s latest annual report.
An ADHA spokesperson told InnovationAus.com the delays are down to several factors, including the need to reprioritise “activity and associated staff” during the 2021-22 financial year in response to the pandemic.
However, most of the programs cited by the agency, including the My Health Record COVID-19 Dashboard and Vaccine Clinic Finder Connect (VCFC), were delivered prior to the start of the contract with Chamonix.
More here:
https://www.innovationaus.com/new-delays-strike-my-health-record-app/
We can only be re-assured by knowing that the demand for the mobile #myHR is hardly enormous and very few will notice it has not arrived!
Frankly I still wonder why they persist with this out-dated and outmoded system!
David.
The browser version of MyHr is a dog to navigate and read. How an even smaller screen is going to help is a mystery.
ReplyDeletere: A future version of the app – which is intended to sit alongside a separate myGov app currently being developed by Services Australia – was then expected to have additional features such as the ability to upload documents.
MyGov is only a gateway to other systems, it doesn't, and won't, actually do very much.
And what exactly are these documents that patients will be able create on a smartphone and upload? Is there any evidence that a significant number of patients want to do this?
If the ADHA is trying to fix the problem "Accessibility has been an ongoing issue for the system, with just 1.2 million unique My Health Records accessed in 2020-21" then they might want to consider that it's not the lack of a phone app, it's the uselessness of the system.
You have to wonder if the ADHA have a values poster that states - “doing simple things should be made as difdicult as we can”
ReplyDeleteQuestions the ability of the exiting CDO and the current CTO if they cannot even deliver a simple phone app.
ReplyDeleteIn response to the pandemic? A fringe government agency that does not delivery healthcare services - please enough of the BS and hero playing.
ReplyDeleteThe reality is a large portion of people simply did little and many decided to walk away. The powers to be did not know how to react. They are primarily public servents use to operating within we'll defined rules. A little chaos and they fell apart.
ReplyDeleteThe reality is that public servants, especially in a tinpot specialist agency like ADHA, can ignore reality and hope they are not noticed.
ReplyDeleteIt may well be that they have been noticed. In the budget papers they must now justify the benefits of MyHR.
The reality is that public servants, especially is a tinpot little agency like ADHA can ignore reality and hope they are not noticed.
ReplyDeleteIt may be that they have been noticed, In the budget they have been tasked with demonstrating the value of MtHR.