This appeared last week.
NBN claims Musk’s Starlink is wrecking its business, as telcos slam price hikes
NBN Co’s plans to raise prices surfaced this week in a redacted proposal to revise its special access undertaking, which was released by the Australian Competition and Consumer Commission (ACCC).
The framework determines how much it can charge wholesale customers including Telstra, Optus and TPG Telecom. The proposal was criticised by the ACCC, which claimed it would result in a doubling of the cost of entry-tier internet plans over the next decade and ongoing price rises until 2040.
In the redacted documents, NBN blames the planned price increase on several factors, including competition from companies that run low-earth orbit satellites - such as Elon Musk’s Starlink - and the rise of 4G and 5G fixed wireless services from Telstra, TPG and Optus. It said these competitive pressures meant it needed a sophisticated pricing model to ensure it could recover its costs over time, or otherwise its business might not be sustainable.
“A significant and growing source of competition in markets in which NBN supplies residential services is from 4G, 5G, fixed wireless network and low-earth orbit satellite operators that are expanding their footprint and aggressively marketing their services as a substitute or alternative to a NBN fixed line service,” it said in its submission.
“The extent of competition and substitution risk means that NBN faces substantial revenue sufficiency risk. The consequence of this is that NBN faces the risk of being unable to generate sufficient cashflows to sustain its business and continue to invest in the network to meet its policy obligations and the needs of end-users.”
In a strongly worded letter released on Wednesday, the nation’s leading telcos slammed the NBN proposal as “unsatisfactory” and urged newly appointed ACCC boss Gina Cass-Gottlieb to introduce an “access determination”, which effectively hands control of pricing of a service to the ACCC.
“NBN Co’s wholesale prices will rise and increase every year thereafter at a rate higher than inflation, thereby worsening household cost of living pressures and making NBN high-speed broadband unaffordable for many Australians,” the letter, signed by Telstra, TPG Telecom, Vocus, Aussie Broadband and Optus, said.
But NBN Co has justified its proposal on a range of factors, including increased competition. It predicts it will lose at least 263,000 customers this financial year to fixed wireless services, and at least 283,000 customers in fiscal year 2023.
Telstra is rapidly expanding its 5G network and has priced its home internet offering at a lower rate to its NBN offering. TPG Telecom last week revamped its 5G fixed wireless service offerings and now provides customers across all its brands with lower prices than what it offers for NBN. It is expected to more than double the fixed wireless footprint to 160,000 by the end of the year.
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Interesting that the NBN is saying the Elon Musk’s Starlink is eating it lunch – but with a global, faster and more reliable service it is hardly unexpected. Especially with the NBN charging at the rates it does for a reasonably basic service.
NBN should have seen this coming years ago and trimmed its price and upped its quality of service, It is a big bad competitive world out there.
This says nothing about the impact 5G wireless from Telstra etc. will have in the next year or two.
We all should be able to have gigabyte speeds for $40-50 month real soon now!
You can’t be in the tech business and not have a competitive offering if you expect to survive!
David.
Isn’t the essence of this that NBN has been cross-subsidising the backbone with retail costs, and starlink etc are disintermediating that? Or is that we’re now going to paying for the Lib’s subsidy to Murdoch for a generation? I feel as though there’s a lot more to this than meets the eye
ReplyDeleteNBN digging it's own grave while blaming others. Increased competition is normally a reason to reduce prices. The quickest way to loose customers is to increase prices when your competition is selling similar products for less.
ReplyDelete"..NBN blames the planned price increase on several factors, including competition from companies that run low-earth orbit satellites.."