This Rather Has The Feel of A Bullett Dodged!

This appeared a day or so ago:

Aussie cops probe MediSecure's 'large-scale ransomware data breach'

Throw another healthcare biz on the barby, mate

Jessica Lyons

Fri 17 May 2024 // 23:31 UTC

Australian prescriptions provider MediSecure is the latest healthcare org to fall victim to a ransomware attack, with crooks apparently stealing patients' personal and health data.

"While we continue to gather more information, early indicators suggest the incident originated from one of our third-party vendors," the e-script provider said in a statement on Thursday. 

MediSecure did not indicate how many individuals were affected by the incident, but promised to "provide further updates via our website as soon as more information becomes available." It also said it is working with Oz's National Cyber Security Coordinator to "manage the impacts of the incident," and has notified regulatory agencies including the Office of the Australian Information Commissioner.

Australia's federal police are investigating the intrusion, which the National Cyber Security Coordinator described as a "large-scale ransomware data breach incident." 

In a separate statement on Thursday, the country's top cybersecurity chief said the Australian government "continues to assist MediSecure," and that it's "still working to build a picture of the size and nature of the data that has been impacted by this data breach."

The statement continued:

From the information that is currently available to the government, no current ePrescriptions have been impacted or accessed. The Department of Health has confirmed there has been no impact to the ePrescription services currently in use.

On the basis of technical advice from MediSecure to date, the original compromise has been isolated and there is no evidence to suggest an increased cyber threat to the medical sector.

We are looking closely at any evidence about whether identity documents have been compromised in the breach, and are working with MediSecure, Services Australia, and state and territory credential issuing bodies to build a full picture of the impacted dataset.

We have not seen evidence so far to suggest that anyone needs to replace their Medicare card. If our investigation turns up any evidence to suggest Australians' identities are at risk and they need to replace their documents, we will let them know. 

The government is also briefing health sector industry groups about the digital intrusion and response, including the Australian Medical Association, the Pharmacy Guild of Australia, and "major private hospital providers."

The MediSecure incident is yet another indication of ransomware crews increasingly targeting the healthcare sector as these organizations are responsible for safeguarding very sensitive medical and personal information belonging to millions. 

• Australia imposes cyber sanctions on Russian it says ransomwared health insurer
• London Drugs closes all of its pharmacies following 'cybersecurity incident'
• UnitedHealth's 'egregious negligence' led to Change Healthcare ransomware infection
• Ransomware negotiator weighs in on the extortion payment debate with El Reg

Data thieves know this means the victim orgs are more likely to pay ransom demand — as we saw with the massive Change Healthcare attack in America with that company paying the criminals $22 million. Despite paying the extortion demand, more ransomware crooks reportedly started leaking sensitive data and extorting the company for even more money.  

In late 2022, Australian health insurer Medibank fell victim to a ransomware attack with data of almost 10 million customers leaked.

Stolen info included medical treatment details belonging to about half a million Medibank customers, along with names, dates of birth, addresses, phone numbers and email addresses of 9.7 million individuals.

The now-defunct REvil crime gang was blamed for this attack, and Australian authorities accused Russia of harbouring the group.

Here is the link:

https://www.theregister.com/2024/05/17/medisecure_ransomware_attack/

Here is the  Government’s response:

MediSecure cyber security incident

​​​​​​​​​​​The Australian Government is working with former prescription delivery service provider MediSecure to respond to a cyber incident affecting the company.

This service enabled prescriptions to be delivered from prescribers to a pharmacy of an individual’s choice (for paper and electronic prescriptions). Until late 2023, MediSecure was one of two prescription delivery services operating nationally.

In May 2023 the Australian Government finalised a tender for this service, awarded exclusively to another company, Fred IT Group’s eRx Script Exchange (eRx).

The national prescription delivery service, eRx, is not affected by this cyber incident. Consumers can continue to access medicines safely, and healthcare providers can still prescribe and dispense as usual.

The National Cyber Security Coordinator is working with agencies across the Australian Government, as well as states and territories to coordinate a whole-of-government response to this incident.

We are in the preliminary stages of our response to the incident.

​​What data has been compromised?

What should I do if I think my data has been compromised?

I am a general practitioner, pharmacist or other medical professional. What advice should I give to my patients who may be impacted?

I am a general practitioner, pharmacist or other medical professional. What action should I take if I think my Medicare Provider Number (MPN) or PBS prescriber number has been impacted?

Is there a risk my other medical records have been accessed?

How can I protect my information online?

More Information

---

What data has been compromised?

A MediSecure database containing the personal and limited health information of individuals relating to prescriptions, as well as healthcare provider information has been affected by this cyber security incident.

The affected data relates to prescriptions distributed by MediSecure’s systems up until November 2023.

Technical and forensic investigations are ongoing. Updates will be provided as those investigations progress.

What should I do if I think my data has been compromised?

Prescriptions continue to work as normal. People should keep accessing their medications and filling their prescriptions. This includes prescriptions (paper and electronic) that may have been issued up until November 2023.

Protecting my medical identification

Services Australia advises those who are concerned about healthcare card identifier details (such as Medicare, Pensioner Concession, Healthcare Concession, and Commonwealth Seniors), that your Medicare account cannot be accessed with your Medicare card number alone. Unlike a scan or copy of a Medicare card, a Medicare card number by itself cannot be used as proof of identity.

Services Australia advises that individuals do not need to take any action related to their Medicare, Pensioner Concession, Healthcare Concession, and Commonwealth Seniors cards.

Services Australia is examining other potential impacts to individuals’ identity security associated with breached card numbers.

More information about how Services Australia protects information in the event of data breaches is available on the Services Australia website.

Protecting my personal information

In any data breach involving sensitive personal information, it is essential that individuals can find proper support. The Office of the Australian Information Commissioner (OAIC) provides data breach support and resources on the OAIC website.

The IDMatch, a joint Australia, state and territory government initiative, provides guidance on how Australians can protect and remediate identity information. You can find clear, consistent guidance on how to protect identity information, how to minimise the likelihood and consequences of identity crime, and the steps to take to remediate compromised identities at the IDMatch website.

Identifying and reporting scams

The Australian Competition and Consumer Commission has established the National Anti-Scam Centre, to coordinate government, law enforcement and the private sector to combat scams. It operates Scamwatch, a service to support individuals to recognise, avoid and report scams.

Individuals can report suspected scams through to the National Anti-Scam Centre via Scamwatch through the National Anti-Scam website.

This website also hosts information to support individuals to protect themselves from scams and recognise the signs of a scam.

Identifying and reporting cyber security incidents

The Australian Signal’s Directorate’s Australian Cyber Security Centre (ASD’s ACSC) provides technical incident response advice and assistance to Australian organisations that have been impacted by a cyber security incident.

Cyber security incidents can be reported to the ASDs ACSC via the Australian Cyber Security Centre Hotline on 1300Cyber1 (1300 393 371) or online at ReportCyber.

I am a general practitioner, pharmacist or other medical professional. What advice should I give to my patients who may be impacted?

If you have a patient concerned that their information has been breached, direct them to this information page. We also ask you to advise your patients they can – and should – continue to fill their electronic and paper prescriptions and access their medications. The current prescription delivery service is not affected, and health care providers can still prescribe and dispense as usual.

I am a general practitioner, pharmacist or other medical professional. What action should I take if I think my Medicare Provider Number (MPN) or PBS prescriber number has been impacted?

MPNs and PBS prescriber numbers are already publicly available numbers that are printed on invoices, health certificates and patient referrals.

An MPN and PBS prescriber numbers is not enough information for a third party threat actor to access Medicare records or claiming systems. These claiming systems include security measures to prevent unauthorised access. Online channels and our telephony channels are protected by proof of record ownership processes.

If a health professional is notified that their MPN or PBS prescriber number has been exposed, they don’t need to request a new one.

Using the Health Professional Online Services (HPOS) system provides an additional measure of security if a healthcare provider needs to update their details, such as the address recorded against their MPN and PBS prescriber number, and banking details.

Is there a risk my other medical records have been accessed?

There is no risk to the current national prescription delivery service, eRx.

Additionally, digital systems supporting the Pharmaceutical Benefits Scheme, Medicare, Real Time Prescription Monitoring and My Health Record have not been impacted by this cyber security incident.

The impact of this incident is isolated to MediSecure’s systems only.

There is no evidence to suggest there is an increased cyber threat to the medical sector.

How can I protect my information online?

As an individual there are steps you can take to protect your personal information and online accounts, particularly if you think any of your information, such as logins or passwords, have been caught in a data breach.

Three simple steps you can take to be more secure online are:

·         Set up multi-factor authentication to add an extra layer of security to your online accounts.

·         Create strong and unique passphrases of 14 or more characters long for every account.

·         Install software updates regularly to keep your devices secure.

By incorporating these simple steps into your daily online activity, you can significantly improve your personal cyber security.

Learn the basic steps to protect yourself online at cyber.gov.au, the Australian Government's trusted source of cyber security advice, and where you can receive the latest cyber information and advisories.

More Information

For more information regarding the cyber security incident impacting MediSecure, please visit MediSecure’s website.

Here is the link:

https://www.homeaffairs.gov.au/cyber-security-subsite/Pages/nat-cyber-security-coordinator/medisecure-cyber-security-incident.aspx

It looks to me that, as the service was no longer in use, that there is not a great amount of harm done – other than to remind system owners that they need to be alert of issues all the time!

The incident has been reported on globally and has been a wake-up call all over!

Another learning experience I guess!

David.

It Looks Like It Is ‘Coming, Ready Or Not’ With Google Answers!

I am pretty sure this is actually ‘very big news’! Read on to discover why.

Google search is becoming Google answers. That is bad news for media

In a world where AI can browse the internet and paraphrase what it sees, users may find they never click on links again. That is an existential problem for many publishers.

Kevin Roose

May 19, 2024 – 9.52am

San Francisco | For the past year-and-a-half since ChatGPT was released, a scary question has hovered over the heads of major online publishers: what if Google decides to overhaul its core search engine to feature generative artificial intelligence more prominently – and breaks our business in the process?

The question speaks to one of the most fragile dependencies in today’s online media ecosystem.

Most big publishers, including The New York Times, receive a significant chunk of traffic from people going to Google, searching for something and clicking on articles about it.

That traffic, in turn, allows publishers to sell ads and subscriptions, which pay for the next wave of articles, which Google can then show to people who go searching for the next thing.

The whole symbiotic cycle has worked out fine, more or less, for a decade or two. And even when Google announced its first generative AI chatbot, Bard, last year, some online media executives consoled themselves with the thought that Google wouldn’t possibly put such an erratic and unproven technology into its search engine, or risk mucking up its lucrative search ads business, which generated $175 billion in revenue last year.

But change is coming.

At its annual developer conference last week, Google announced that it would start showing AI-generated answers – which it calls “AI overviews” – to hundreds of millions of users in the United States this week. More than 1 billion users will get them by the end of the year, the company said.

The answers, which are powered by Google’s Gemini AI technology, will appear at the top of the search results page when users search for things like “vegetarian meal prep options” or “day trips in Miami”. They’ll give users concise summaries of whatever they’re looking for, along with suggested follow-up questions and a list of links they can click on to learn more. (Users will still get traditional search results, too, but they’ll have to scroll farther down the page to see them.)

The addition of these answers is the most significant change that Google has made to its core search results page in years, and one that stems from the company’s fixation on shoving generative AI into as many of its products as possible. It may also be a popular feature with users – I’ve been testing AI overviews for months through Google’s Search Labs program, and have generally found it to be useful and accurate.

But publishers are right to be spooked. If the AI answer engine does its job well enough, users won’t need to click on any links at all. Whatever they’re looking for will be sitting right there, on top of their search results. And the grand bargain on which Google’s relationship with the open web rests – you give us articles, we give you traffic – could fall apart.

Google executives put a positive spin on the announcement on Tuesday, saying that the new AI overviews would improve the user experience by “taking the legwork out of searching”.

But that legwork pays for a lot of journalism, and many other types of online media (fashion blogs, laptop reviews, restaurant listings) without which the internet would be far less useful. If Google’s AI overviews starve these websites of traffic, what will happen to them? And if big chunks of the web were to vanish altogether, what would be left for the AI to summarise?

Google clearly anticipated these fears, and its executives had responses prepared.
More searches, more diversity

In a briefing this week before Google’s developer conference, they said that the company’s tests had found that users who were shown AI overviews tended to conduct more searches, and visited a more diverse set of websites. They also said that the links that appeared in AI overviews got more clicks than the links that were displayed on traditional search results pages.

Liz Reid, vice president of search at Google, said in a blog post on Tuesday that the company would “continue to focus on sending valuable traffic to publishers and creators”.

But parse these responses carefully, and you’ll see that Google is not saying that publishers’ overall search traffic won’t decline. That’s because Google can’t really predict what will happen once it starts showing AI-generated overviews in billions of search results a day, and how users’ behaviour may change as a result.

Earlier this year, I wrote about Perplexity, an AI-powered “answer engine” that shows users a concise summary of a topic they’re researching rather than handing them a list of websites to visit. The experience, I believed, was clearly better than a traditional search engine for some types of searches, and usually gave me more useful information faster.

But I was also nervous because during my own testing of Perplexity, I basically stopped clicking any links at all. In a world where AI can browse the internet for me and paraphrase what it sees, I found that I just didn’t need them. And I worried about what would happen if Perplexity users were all like me and got in the habit of relying on AI-generated summaries rather than on original sources. 

Concerns on vastly different scale

I have the same concerns about Google’s new AI overviews, but on a vastly different scale.

Perplexity is tiny – just 10 million monthly users, as of February. Google, by contrast, has billions of users and represents more than 90 per cent of the global search market. If it makes a change to its search engine that reduces outgoing traffic by just a few percentage points, every publisher will feel it.

It’s unclear how big the effects of Google’s AI overviews will ultimately be. One analyst firm, Gartner, has predicted that traffic to the web from search engines could fall by 25 per cent by 2026. And many publishers are bracing for double-digit declines in traffic this year.

Maybe these fears are overblown, and publishers have been worrying over nothing. But after Tuesday’s announcement, Google has made it clear that they’re about to find out either way.

This article originally appeared in The New York Times.

Here is the Australian link:

https://www.afr.com/technology/google-search-is-becoming-google-answers-that-is-bad-news-for-media-20240519-p5jerg

It is hard to imagine just how such a change to the user search results will impact things but it seems to me that people will now, do a search, read the resulting summary and for most things go away satisfied with what they are given.

It is well above my pay grade to figure out just how this will all change the use of search and what follows but I am sure the effect will be pretty consequential – and unpredictable as yet.

The old certainties of Google searching are about to be ‘blown up’ I suspect and I am not sure where all the pieces will fall!

More interesting times acoming!

David.

AusHealthIT Poll Number 747 – Results – 19 May, 2024.

Here are the results of the poll.

Do You Agree With The Productivity Commission Report That Suggests We Are Currently In A Digital Health "Black Hole" And Need To Do A Lot Better?

Yes                                                                               32 (91%)

No                                                                                  3 (9%)

I Have No Idea                                                              0 (8%)

Total No. Of Votes: 35

A clear cut vote suggesting we need a good deal more effort in the Digital Health space!

Any insights on the poll are welcome, as a comment, as usual!

A very good voting turnout. 

0 of 35 who answered the poll admitted to not being sure about the answer to the question!

Again, many, many thanks to all those who voted! 

David.

It Seems Some Are Not Sure If The NBN Offers The Best Value for Money, Which Really Matters These Days!

This appeared a few days ago

National broadband network (NBN)

Price, speed and Elon Musk: why some Australians are ditching the NBN

While politicians argue over who to blame for a decline in Australia’s broadband uptake, customers are seeking more affordable ways to get online

Josh Taylor

Sun 12 May 2024 06.00 AEST Last modified on Sun 12 May 2024 11.23 AEST

Tens of thousands of Australians are abandoning the national broadband network for 5G mobile and other ways of accessing the internet with experts saying three main factors are driving people away: price, speed and Elon Musk.

Despite the NBN being only a few years past completion, between the end of June 2022 and the end of April 2024 the number of customers in the most common category of services declined by more than 65,000.

This category, also known as brownfields, covers 7.1m active NBN broadband services to homes and businesses that existed before the NBN was built and is a mix of fibre-to-the-premises-type connections as well as connections made under the Coalition’s revised plan that used existing copper and cable connections (which predated the NBN and was used mostly for pay TV).

The Coalition’s communications spokesman, David Coleman, said this month the decline was a “troubling sign” for the company and the government had questions to answer. But others blame the Coalition itself.

In February, the company’s outgoing chief executive, Stephen Rue, told Guardian Australia those shifting away from the NBN were largely customers on fibre-to-the-node – the Abbott-Turnbull-era technology that uses legacy copper phone lines, where speed and quality decreases the further away your home is from the node.

“The main reason for that is service and a desire for faster speed … customers who are at the end of the FttN line ... they get 25 megabits per second, but they can’t experience a faster speed and obviously there are some copper lines that have unreliability,” he said.

NBN has embarked on a massive full-fibre upgrade to premises in the fibre-to-the-node “footprint” – effectively rebuilding most of the network to the type planned by the former Rudd Labor government in 2009 before changes made under the Coalition after 2013.

The company has projected that 5m premises will be upgraded by the end of 2025. Over 200,000 premises have already been upgraded in these parts of the network to improve speeds and to keep customers on board, but the effort has not yet halted the decline in customers.

Associate Prof Mark Gregory, of RMIT’s school of engineering, said the “copper debacle” was the cause of the company’s woes but more attention needed to be paid into what the company is offering to keep customers and how.

Cost seemed to be a major factor moving customers away, he said. “The current NBN charges are too high and this means that customers are looking for alternatives.”

Aiding customers hunting to reduce their internet bill are cut-price 5G home internet plans, which some retailers market at a lower cost to their own NBN plans. They are able to do this due to the lower cost in supplying internet over mobile, compared with the wholesale prices NBN charges.

This is reflected in recent financial statements from the two biggest retailers, Telstra and TPG. Both companies admit a customer decline in fixed-line services; TPG reported losing 109,000 NBN customers in its last financial results, while Telstra reported losing 58,000 in the first half of the 2023-2024 financial year.

Both said the losses were offset in part by gains in fixed wireless, suggesting some of their customers are giving up the NBN for a 5G alternative.

It is understood Vodafone’s parent company, TPG, has been steering customers who might otherwise choose a lower-speed NBN plan to its 5G home internet product because the margins are better using TPG’s mobile network and customers can get more for less. For example, Vodafone’s 5G home internet plan is $55 a month for 100Mbps, while Vodafone’s NBN 25Mbps plan is $70 a month and the 100Mbps plan is $80 a month.

In 2023, TPG grew its fixed wireless business by 56,000 customers, for a total of 227,000 on the technology.

Dr Gareth Downing, acting CEO of the Australian Communications Consumer Action Network (ACCAN), said it wasn’t surprising Australians were ditching the NBN for more affordable options.

“4G and 5G wireless technologies can in some cases provide faster internet speeds than the NBN, particularly in areas with limited NBN infrastructure or where the NBN connection speeds are slow due to congestion or distance from the node,” he said, adding that the mobile services could also be more affordable.

Downing said ACCAN had long suggested a cheaper price plan for households receiving government financial support.

The other factor is the arrival of Elon Musk’s Starlink low-earth-orbit (LEO) satellite internet service in Australia. Although more expensive than the NBN options, the speeds are much faster and customers in regional and remote parts of Australia have taken to it in droves.

The company posted on Musk’s social media platform X in March that it now had 200,000 customers in Australia.

“The cost of LEO products such as Starlink is prohibitive for some consumers,” Downing said. “Competition may drive prices down as new offerings such as Amazon’s Project Kuiper enter the Australian market.”

Gregory said the trend to satellite alternatives could continue with retailers signing deals with LEO companies like Starlink and could make NBN an irrelevancy in regional and remote parts of the country.

“The large telcos have already reached agreements with one or more LEO provider and they will aggressively push LEO as an alternative to NBN. This will increase when mobile is added to the suite of offerings provided through LEO.”

NBN Co’s own satellite customer base has dropped to 87,000, from a peak of 111,000 in 2021, partially driven by customer frustration at the service but also partially due to NBN Co moving some customers onto its fixed wireless service as upgrades have been made. NBN Co has also been offering improved speeds and download capacities on the satellite service in recent months.

NBN Co has argued overall the number of connections on the NBN is going up – 95,000 net gains in the same period, but this is largely due to close to 170,000 new connections to newly established premises (greenfields) in that time. The company has pointed to the upgrade plans for how it will manage customer retention.

“Our network upgrade program is supporting customers to meet their desired broadband internet speeds, performance and reliability needs,” a spokesperson said.

“The reduction in brownfield sites represents only 0.76% of our base of 8.6m premises. We are pleased to see many NBN customers seeing the value in a full fibre connection with around 6,000 customers per week, on average, placing orders and receiving full fibre upgrades.”

Rue announced on Monday he would leave NBN Co to become the CEO of Optus in November and a replacement has not yet been announced.

Here is the link:

https://www.theguardian.com/technology/article/2024/may/12/australia-nbn-usage-declining-5g-mobile-network-speeds

It seems that the inevitable competition to the NBN is starting. Not before time I reckon! I look forward to some great offers over the next year or so!

David.

This Is Not Good News!

This just appeared

Federal agencies convene after cyber attack on healthcare data service MediSecure

• By jared lynch
  
  Technology Editor
  
  and joseph lam

  Reporter 

   
• Updated 3:16PM May 16, 2024, First published at 1:49PM May 16, 2024

An Australian healthcare information service which provides electronic prescriptions and a prescription monitoring service has become the latest victim of a large scale data breach that has sent shockwaves across the nation.

The attack on MediSecure, which the company claims may have come through a third-party service, has seen cyber security agencies at the highest level convene to investigate and respond to the issue.

The eHealth business claims it is the only Australian electronic prescription service to be accredited by national eHealth infrastructure and the Personally Controlled Electronic Health Record service. It also provides software for healthcare providers to use while providing services.

Medisecure said it was made aware of a breach as early as Monday, and it began working with federal agencies including the Office of the Australian Information Commissioner.

“MediSecure has identified a cyber security incident impacting the personal and health information of individuals. We have taken immediate steps to mitigate any potential impact on our systems,” the company said in a statement.

“While we continue to gather more information, early indicators suggest the incident originated from one of our third-party vendors.

MediSecure takes its legal and ethical obligations seriously and appreciate this information will be of concern. MediSecure is actively assisting the Australian Digital Health Agency and the National Cyber Security Coordinator to manage the impacts of the incident. MediSecure has also notified the Office of the Australian Information Commissioner and other key regulators.”

The data breach, which officials said they were made aware of on Wednesday afternoon, is being dealt with at the highest levels of government, with the Australian Federal Police, The Australian Signals Directorate and the Australian Cyber Security Centre all working together on the response.

But unlike high profile cyber assaults on Medibank and Optus, the Australian Signals Directorate and Australian Cyber Security Centre did not name the organisation.

“Yesterday afternoon I was advised by a commercial health information organisation that it was the victim of a large-scale ransomware data breach incident,” National Cyber Security Coordinator Michelle McGuinness said in a statement.

“I am working with agencies across the Australian Government, states and territories to co-ordinate a whole-of-government response to this incident. The Australian Signals Directorate Australian Cyber Security Centre is aware of the incident and the Australian Federal Police is investigating,” LtGen McGuinness said.

When The Australian contacted the Department of Home Affairs for further information in the early afternoon on Thursday, it was told the department was unable to share further information at this time.

“We are in the very preliminary stages of our response and there is limited detail to share at this stage, but I will continue to provide updates as we progress while working closely with the affected commercial organisation to address the impacts caused by the incident,” LtGen McGuinness said.

MediSecure’s website and phone lines were down on Thursday afternoon. Around 2.30pm, it updated its website to acknowledge a breach had taken place.

“MediSecure understands the importance of transparency and will provide further updates as soon as more information becomes available. We appreciate your patience and understanding during this time,” the company said.

Online, the company claims its electronic prescription service “gives doctors and pharmacists the certainty of clinical integrity and data security and can help reduce errors in the prescribing and dispensing of medicines”.

Cyber Security Minister Clare O’Neil also said she was aware of the incident and is understood to be assisting.

“I have been briefed on this incident in recent days and the government convened a National Coordination Mechanism regarding this matter today,” she said.

Ms O’Neil had asked that people refrain from speculating on which organisation was affected by the breach. “Updates will be provided in due course. Speculation at this stage risks undermining significant work underway to support the company’s response,” she said.

The attack comes as industry experts criticised the Albanese government’s lack of cyber security investment in the federal budget on Tuesday night.

Chris Sharp, Asia Pacific chief executive of cloud marketplace Pax8, said a lack of attention to cyber defences “sleepwalks over the financial challenges of our small to medium businesses”.

The MediSecure cyber incident comes as a recent US cloud software service Rubrik report found that the typical healthcare organisation has 42 million sensitive data records. Sensitive data in healthcare organisations jumped by 63 per cent in 2023 as the medical professional increasingly digitises patient records and use software services, including AI-powered diagnosis services.

Here is the link:

 https://www.theaustralian.com.au/business/technology/federal-agencies-convene-after-cyber-attack-on-healthcare-provider/news-story/ed65a0cd87c7670a92eece345d618187

Not good at all!

David!

This Is A Really Hard One To Solve Fairly I Believe. What Do Others Think?

This appeared last week:

Insurance (Australia)

Some say it’s ‘genetic discrimination’, but insurance companies are fighting for access to these test results

‘I’m being discriminated against purely based on the genes I was born with’, says a Queensland man who couldn’t update his life insurance policy

Andrew Messenger

Sun 12 May 2024 10.00 AEST Last modified on Sun 12 May 2024 11.24 AEST

Hereditary bowel cancer claimed the lives of three women in Dwayne Honor’s family. They had Lynch syndrome, a genetic condition that increases the chances of certain cancers developing. But he never expected it to affect his insurance.

For years the Bundaberg resident and members of his family participated in university research to help understand and deal with the common condition. About one in 280 people are believed to have it.

As genetic testing becomes more accessible, more people are taking action to detect Lynch syndrome and similar diseases, but insurance companies can sometimes also get the same information.

Honor says despite a moratorium preventing insurers from requesting genetic data for claims under $500,000, one of his family members was denied life insurance in 2023. He worries his children will have the same problem and he’s been unable to update his own life insurance policy, which predates genetic testing.

Honor, who has never been tested for Lynch syndrome but who undertakes regular screenings for bowel cancer, feels he’s “being discriminated against purely based on the genes I was born with”.

“I can’t choose my genetic makeup, so why should any financial service provider be able to discriminate against me?”

Paediatrician and chair of parliament’s health committee, Mike Freelander, agrees it’s a form of discrimination. The committee has recommended the insurance industry be banned from accessing people’s genetic testing results as part of a crackdown against the discriminatory use of health data.

But the life insurance industry is fighting a total ban and instead wants a financial cap on insurance policies offered without disclosure.

According to a 2023 Treasury report, there are more than 5,000 health conditions known to be caused by genetic variations.

Freelander says “genetic discrimination” – where life insurers charge extra or deny coverage to people who have a proven genetic risk – is discouraging people from testing in the first place.

“We really are now at a tipping point where we need to decide who should have that information, and how it should be used,” he says.

“Some businesses – insurance companies in particular – really want to get hold of this information because it makes it easier for them to pick and choose who they provide services to.”

Freelander prefers a simple ban on access to genetic information. He says there’s just no responsible way to regulate a private company into behaving responsibly with it.

The UK and Canada imposed total bans in 2001 and 2017, respectively. Under the Canadian ban, information can only be submitted voluntarily by a person seeking to prove they do not have a condition that runs in their family.

Jane Tiller, a Monash University researcher who has led the campaign for reform, is concerned the insurance industry is trying to persuade the federal government to adopt a false compromise.

Since a 2019 moratorium, insurers have only been allowed to ask for genetic data under certain circumstances, including if a client wants more than $500,000 worth of coverage. In its submission to the Treasury inquiry, the industry asked for the cap to remain, at a $1m limit.

In its submission to the Treasury review, the Council of Australian Life Insurers warned a total ban would create the potential for “adverse selection,” which is when a person is “more likely to purchase insurance, insure themselves for larger amounts and to claim but because the insurer is unaware of this, it cannot appropriately price the person’s individual risk”.

The council claims this would increase overall life insurance bills.

Instead, the industry supports what it calls a “near-total ban,” with a $1m limit on claims before a person can be required to provide genetic testing information.

It also wants the government to maintain “the principle that insurers can ask people to disclose, and use as part of the underwriting process, any diagnosis of a condition, even if the diagnosis resulted directly or indirectly from a genetic test”.

Council of Australian Life Insurers CEO, Christine Cupitt, says most people who disclose the results of a genetic test to a life insurer see no result on their final underwriting decision.

But Tiller says any exceptions or limitations would be unacceptable for consumers.

Freelander has had “extensive discussions with the ministers responsible” and is “very hopeful of a positive outcome for patients”.

Support for reform crosses partisan lines, with Liberal MP Warren Entsch and independent senator David Pocock among the many calling for change.

Entsch says “insurance companies, even though they scream poverty, are doing exceptionally well, their profit margins are quite extraordinary”.

“You don’t want them to go through a process where they can eliminate all risk before they take a policy, which is money for jam.”

Pocock is calling for “a full ban, no exemptions, no caps and no loopholes”.

“We can’t replace a patchy code with patchy legislation and say it’s fixed. We need strong laws that provide certainty for people that they can have a genetic test and never be penalised for the results.”

Here is the link:

https://www.theguardian.com/australia-news/article/2024/may/12/life-insurance-industry-customers-genetic-tests-ban

I find this very hard to work out what is a fair thing but I lean towards being able to insure yourself normally if you are truly not aware of any specific genetic marker you carry that increases your risk. Penalties have to apply for not telling the truth when asked!

If you are aware of a specific risk then I reckon  this should be disclosed and let the chips fall where they may. What do you think of the idea of a cap in the value of policies where no disclosure will prejudice cover?

Can anyone suggest a fairer approach?

David.

 

It Is Hard To Argue With The Sentiment Expressed Here – This Vaccine Might Not Have Been Perfect But It Saved A Humongous Number Of Lives!

This appeared a few days ago along with a reminder a report on the whole saga is due in September this year:

The Observer Coronavirus

Analysis

AstraZeneca’s Covid vaccine is no more – but its remarkable success must not be forgotten

Robin McKie Science editor

Although dogged by controversy, the firm’s coronavirus jab saved the lives of millions and helped avert humanitarian crises in nations unable to access costly alternatives

Sun 12 May 2024 00.29 AESTFirst published on Sun 12 May 2024 00.26 AEST

Last week’s announcement that AstraZeneca would no longer market its Covid vaccine brings an end to one of the century’s most remarkable medical stories. Created within a year of the arrival of the pandemic, the AZ vaccine was cheap, easily stored and transported, and helped stave off humanitarian crises in Asia and Latin America, where many countries could not afford the more expensive mRNA vaccines that were being snapped up by rich western nations. It is estimated that it saved 6.3 million lives in 2021 alone.

Yet from the start the vaccine – created by research teams led by Professor Andy Pollard and Professor Sarah Gilbert at the Oxford Vaccine Centre – was dogged by controversy. It was linked to blood clots, US observers criticised protocols for its trials, and French president Emmanuel Macron claimed it was “quasi-ineffective” for people over 65. In fact, the vaccine is particularly effective for the elderly.

In very rare cases, the AZ vaccine can cause blood clots. According to the British Heart Foundation, one study in the BMJ showed that for every 10 million people vaccinated with AstraZeneca there would be a total of 73 extra cases of blood clots. By contrast 10 million Covid cases would trigger thousands of extra blood clot cases.

Many of the anxieties about the vaccine stemmed from national self-interests. However, others derive from the nature of vaccines themselves, and this raises issues that are likely to re-emerge with the arrival of any new pandemic in coming years, scientists have warned.

A vaccine is unlike any other type of medicine because it works by stimulating a person’s anti-pathogen defences, arming them in advance of a future infection. However, this preparation goes beyond helping one individual and can aid the general population, a point stressed by Professor Stephen Evans, of the London School of Medicine and Tropical Hygiene.

“If I take a preventative drug – such as a statin – then I am the only one who benefits,” said Evans. “However, there are people who cannot mount responses to a vaccine because they are ill or have a weakened immune system. They remain vulnerable. However, if you can build up herd immunity by ensuring the maximum number of people are inoculated, virus levels will drop and the vulnerable will be protected. If we believe we have responsibilities to help others, being vaccinated achieves that. There are moral concerns about being inoculated, in other words.”

Convincing the public – which has witnessed a rise in anti-vax propaganda in recent years – of this may not be easy. In addition, there is a second crucial difference between standard medical treatments and vaccines, added Professor Sir David Spiegelhalter, of the University of Cambridge. “We never know the identities of those who benefit [from a vaccine] – they are ‘statistical’ people – while those who are harmed can be named and their stories told.”

AstraZeneca’s Covid vaccine provides an example. We only know those who were harmed by it but cannot pinpoint those who benefited. Again, this makes it trickier to pinpoint a vaccine’s success and assure people of its efficacy. “To a certain extent, you can get round this and assess the impact of Covid vaccines by looking at the deaths of frontline workers in the health service during the pandemic’s early days,” added Evans. “Hundreds died, but if we had had a vaccine then it is now clear most would probably have survived.”

Most virologists and vaccine experts agree: when you look at the AstraZeneca vaccine from a global perspective, it probably benefited tens of millions of people, preventing deaths and reducing long-term consequences of Covid. It was a remarkable success, yet its passing has been marked by many who stressed its side-effects but never touched on its achievements.

“The paradox of vaccines is that people forget how important they are,” said Professor Adam Finn, of Bristol University. “They are like democracy. You enjoy it for a while and then forget how important it is to preserve it. It’s a problem.”

On the other hand, it is also clear politicians and officials will have to be careful about the claims they make, added Fiona Fox, head of the Science Media Centre. “Public trust in vaccines will come from open and honest communication. The benefits massively outweigh the risks as they did with this vaccine.

“But you won’t win any arguments by claiming that vaccines are 100% safe or running for the hills at the first reports of problems, which unfortunately too many government and NHS communications officers tend to do.

Downplaying risks is always tempting when you need people to take a mostly safe vaccine but it’s ultimately self-defeating because it erodes trust in the longer term.”

Robin McKie and science and environment editor for the Observer

Here is the link:

https://www.theguardian.com/world/article/2024/may/11/astrazeneca-covid-vaccine-jab-coronavirus-saved-lives-humanitarian-crises

If ever there was a case of perfection being the enemy of the very good this saga has to be it.

I remember the excited debate about how many side-effect related deaths were acceptable in the context of a pretty safe vaccine and a rising death toll from the virus way back then, Fortunately sanity prevailed with the at-risk populations until the Pfizer vaccine could be made and imported in adequate quantities.

Looking back it seems we could have steamed forward with A-Z and lost very few lives and saved a good few lives down the track.

Has anyone seen a decent review of the whole COVID-19 episode and the response. It would make interesting reading now!

This video will remind you of how we were thinking at the time:

https://www.youtube.com/watch?v=KtSz7w_TaEc&ab_channel=9NewsAustralia

Here is also a link to the Federal Government Inquiry which is due to report by September 2024.

https://www.pmc.gov.au/resources/commonwealth-government-covid-19-response-inquiry-terms-reference

Commonwealth Government COVID-19 Response Inquiry terms of reference

The purpose of the Commonwealth Government COVID-19 Response Inquiry (the Inquiry) is to identify lessons learned to improve Australia’s preparedness for future pandemics.

Scope

The Inquiry will review the Commonwealth Government’s response to the COVID-19 pandemic and make recommendations to improve response measures in the event of future pandemics. It will consider opportunities for systems to more effectively anticipate, adapt and respond to pandemics in areas of Commonwealth Government responsibility.

The Inquiry will adopt a whole-of-government view in recognition of the wide-ranging impacts of COVID-19 across portfolios and the community. Specific areas of review may include, but are not limited to:

• Governance including the role of the Commonwealth Government, responsibilities of state and territory governments, national governance mechanisms (such as National Cabinet, the National Coordination Mechanism and the Australian Health Protection Principal Committee) and advisory bodies supporting responses to COVID-19.
• Key health response measures (for example across COVID-19 vaccinations and treatments, key medical supplies such as personal protective equipment, quarantine facilities, and public health messaging).
• Broader health supports for people impacted by COVID-19 and/or lockdowns (for example mental health and suicide prevention supports, and access to screening and other preventive health measures).
• International policies to support Australians at home and abroad (including with regard to international border closures, and securing vaccine supply deals with international partners for domestic use in Australia).
• Support for industry and businesses (for example responding to supply chain and transport issues, addressing labour shortages, and support for specific industries).
• Financial support for individuals (including income support payments).
• Community supports (across early childhood education and care, higher education, housing and homelessness measures, family and domestic violence measures in areas of Commonwealth Government responsibility).
• Mechanisms to better target future responses to the needs of particular populations (including across genders, age groups, socio-economic status, geographic location, people with disability, First Nations peoples and communities and people from culturally and linguistically diverse communities).

The Inquiry will consider the findings of previous relevant inquiries and reviews and identify knowledge gaps for further investigation. It will also consider the global experience and lessons learnt from other countries in order to improve response measures in the event of future global pandemics.

The following areas are not in scope for the Inquiry:

• Actions taken unilaterally by state and territory governments.
• International programs and activities assisting foreign countries.

Independent Panel

The Prime Minister has appointed an Independent Panel of three eminent people to conduct the Inquiry. The Independent Panel will consult with relevant experts and people with a diverse range of backgrounds and lived experience.

Taskforce

A Taskforce within the Department of the Prime Minister and Cabinet will support the Independent Panel.

Public consultation

Public consultation will be completed during the Inquiry on the substance of the issues outlined in the Terms of Reference. The Independent Panel may invite and publish submissions and seek information from any persons or bodies. Consultation will take place across Australia with:

• Key community and other stakeholders reflecting a diversity of backgrounds
• Experts
• Commonwealth Government and state and territory government agencies
• Members of the public

Final Report

The Independent Panel will deliver a Final Report to Government including recommendations to the Commonwealth Government to improve Australia’s preparedness for future pandemics by the end of September 2024.

-----  End Quote:

This will make fascinating reading I am sure - and not all that far away! I wonder how 'warts and all' it will be?

David.

I Wonder What The Review(s) Of These Clinics Have Showed Or Have I Missed Them

This appeared a few days ago:

Prime Minister Anthony Albanese announces $227m cash splash to open 29 more urgent care clinics

Labor will expand its network of urgent care clinics to help keep bulk-billing alive and alleviate pressure off hospitals.

Ellen Ransley

May 11, 2024 - 10:00PM

NCA NewsWire

Labor will funnel $227m into opening 29 more urgent care clinics across the country, as part of a broader multi-billion dollar health package in Tuesday’s budget.

Despite a slow start to the rollout and ongoing concerns about opening hours, there have been almost 400,000 visits to the 58 bulk-billed clinics that have opened across the country since last July.

Designed to ease pressure on emergency departments, anyone with a Medicare card is able to walk in to see a doctor or nurse for urgent, non life-threatening ailments such as minor injuries and respiratory infections.

Health Minister Mark Butler said existing centres were working as designed, with about one in two presentations reporting they would have gone to an emergency department if they didn’t have the option of visiting an urgent care clinic.

“Medicare urgent care clinics are already fulfilling their promise by making sure Australians can walk in and receive urgent care quickly and for free,” Mr Butler said.

“Medicare UCCs are making a difference, for patients and for busy hospital emergency departments.

“More UCCs, in more locations, and all patients need is their Medicare card.”

The location of the new clinics have yet to be determined.

To date, about one in three visits have been for children under the age of 15, and over a third of visits have been after 5pm on weekdays or on the weekend.

But in the last round of Senate estimates, it was revealed the majority of those had fallen short of their objective of opening from 8am to 10pm, seven days a week, with only about 16 advertising that they met that criteria as of February 9.

Many clinics have opening hours of 8am to 6pm, or 8am to 8pm Monday to Sunday, while some clinics only offer 8am to 10pm during the week but not on weekends.

Others operate with reduced hours on the weekend, including the clinic in Albury in regional NSW, which currently advertises as only opening for four hours on Saturday and Sunday.

Meanwhile, the Devonport clinic in Tasmania currently operates between 2pm and 10pm, seven days a week.

Mr Butler confirmed the budget would have $8.5bn in new health investment, and would provide additional funding for clinics in regional, rural and remote Australia.

He said the government would continue to work closely with state and territory governments, and primary health networks, to roll out the clinics.

Currently, there are 14 clinics in NSW, 10 in Victoria, 11 in Queensland, seven in WA, five in South Australia, four in Tasmania, five in the ACT and two in the Northern Territory.

Here is the link:

https://www.news.com.au/finance/economy/federal-budget/prime-minister-anthony-albanese-announces-227m-cash-splash-to-open-29-more-urgent-care-clinics/news-story/ad5883d84c1fb054d938c88b9d23f735

You can find out about your nearest one here:

https://www.health.gov.au/find-a-medicare-ucc

(I note, in passing, that there is not a UCC within 20Km of me!)

You have to worry if the Government is trying to build an alternative GP network with all this money. Surely an incentive to practice in these underserved areas might achieve the same outcome?

It seems there are still considerable problems with the UCCs if my scan using Dr Google is to be believed. Many seem to have long wait-times or to be turning patients away.

I would be interested if any readers here have experience of their local clinic and how it has gone.

It seems a lot of money is being splashed around with not much evidence yo data, or have I missed it?

David.

This Generation Has Surely Shaped Where We Are Now And Probably How We Are Shaping Up Over The Next Decade Or So.

This appeared a couple of days ago, but seemed to make light of the health sector impacts – which I think will be pretty large and transformative, while covering so other useful ground! 

Boomers: the world wouldn’t be the same without ‘em

They came of age under the threat of nuclear obliteration paired with the promise of never-before-seen wealth and prosperity. What legacy will this much-maligned generation leave us with?

By Hugh Mackay

From The Weekend Australian Magazine

May 11, 2024

What a ride the Baby Boomers have had! The products of our highest birth rate since 1921, they were the beneficiaries of a post-war economic boom that ushered in an era of unprecedented prosperity. They became, up to that point in our ­history, our most highly educated generation, setting a ­pro-education example that subsequent generations have ­enthusiastically followed. They also established new records for international travel, for home ownership and for divorce. In their middle years, they were buffeted by the ­highest unemployment rate since the Great Depression. They had to contend with an often baffling ­information technology ­revolution that their children and grandchildren took in their stride. And they were the generation that took up the cry for women’s rights and fought hard to make it happen. Time after time, in so many ways, it has fallen to the Boomers to be social pioneers.

The members of the Boomer generation were born in the 15 years after the end of World War II, 1946-61. (That rather conveniently fits the 15-year span that demographers typically use to define a generation.) In 2024, the oldest of them are turning 78 and the youngest 63.

For reasons we are about to explore, the Boomers were dubbed the “Me Generation” by their parents and other observers of this feisty, rebellious, hard-to-ignore cohort. Later in life, Boomers often characterised themselves as the “stress” generation as they set new records for the use of tranquiliser and anti-depressant medication. Along the way, they’ve also been known as the “denim” ­generation (forever young, though it’s stretch denim these days), the “sandwich” generation (when they were simultaneously caring for elderly parents and dependent children) and the “keep working” generation (as they ­eschewed the idea of ­retirement as too ­ageing, and embraced the concept of ­“refocusing” instead).

-----

The Boomers’ attitudes and values were formed by two powerful but contradictory ­influences on their early development: the ­confidence and optimism generated by the post-war economic boom, and the anxiety and pessimism of the Cold War.

------

The optimism fuelled a big spike in the marriage rate after the end of the war. People were not only tying the knot and having babies in unprecedented ­numbers, but were doing it younger: by 1954, halfway through the boom, 60 per cent of women were marrying between the ages of 20 and 24 – roughly double the pre-war figure.

The marriage and birth rates had both ­increased steadily during World War II but ­exploded when the war ended. The baby boom, like the marriage boom, was a symbolic ­expression of the post-war spirit of energy and optimism. It signalled a return not only to peace, but also to the prospect of contented, ­stable family life. “Home and family” became the focal point of a society that was settling down to the serious business of making the dream of middle-class, suburban prosperity come true, and through the ’50s and ’60s that dream became a reality on a very large scale.

If the marriage boom was the demographic antecedent of the baby boom, then the economic boom was its cultural cradle. And what a boom it was! A housing boom, a construction boom, a manufacturing boom, a mining boom. Consumerism was born in an enthusiastic rush to buy all the goods and services flooding the post-war market: domestic appliances, kitchen gadgets, wall-to-wall carpets, cars (especially locally made Holdens), women’s fashions (the “New Look”, to match the new spirit of the times), confectionery, holidays and travel, even home phones (though many people in the ’50s were still walking to the end of the street – ­including the street I grew up in – clutching their two pennies to use the public phone).

Unemployment was hardly an issue. There was so much work to be done and so many ­European refugees looking to start a new life elsewhere that Australia began its massive ­immigration program. It was partly in response to the humanitarian crisis and partly to help supply the workers needed to fuel the economic machine that was now running at full throttle.

Having braced themselves for the long slog of post-war recovery, the Boomers’ parents were astonished by what actually happened: it seemed to them more like an economic miracle than a mere boom. But many of them said later in life that they had tried not to let it “turn their heads”: they maintained the values of prudence and restraint that the pre-war Great Depression and then the war years had taught them: save for what you want; stay out of debt; only buy what you need.

They had hoped to instil those same values into their offspring, but it was not to be. The siren song of materialism was too loud and too seductive! The Boomers became enthusiastic consumers from an early age; to them, it seemed that the future was rosy, and they would be borne into it on a constantly rising escalator of prosperity.

But all this economic jollity was coexisting with the other major post-war influence: the Cold War. The Boomers lived in the shadow of the atomic bombs that the US had dropped on Hiroshima and Nagasaki; nuclear weapons now represented a threat to human survival. This was not mere sabre-rattling – this was the threat of nuclear annihilation on a massive scale.

The Soviet Union and the US were both frantically stockpiling nuclear weapons, and the concept of MAD, or mutually assured ­destruction, had wide currency, even becoming the title of a satirical magazine that was a Boomer favourite. Its founders never claimed the name had been inspired by the Cold War acronym – that’s just my fantasy. (“Let’s get sex and violence off TV and back on the streets where they belong” was a typical MAD joke from the ’60s.)

Spending their formative years in a Cold War atmosphere, the Boomers were not only absorbing a kind of Armageddon mentality but were also being exposed to all the dark, dystopian material then being published in Cold War espionage novels and films. Spies, not soldiers, were the new heroes. This was a world of moral ambiguity, bleakly documented by writers like John le Carré (The Spy Who Came in From the Cold) and Len Deighton (The Ipcress File), and treated more flippantly by Ian Fleming’s James Bond novels and the TV series Get Smart.

One of the features of this period was the widespread fear that nuclear war could be precipitated accidentally, by someone misjudging a situation or simply pressing the wrong button. That fear was compounded by the belief that if the Cold War ever turned hot, it would be an unstoppable danse macabre of nuclear strike and counterstrike.

All of that led to The Big Boomer Question – more intriguing than any question we might raise about any of the generations that followed the boom: how would this rising generation of young Australians reconcile two such utterly contradictory formative influences? On the one hand, there was the promise of endless prosperity and material comfort; on the other was the real possibility of nuclear obliteration.

The answer to that question can be found in a slogan that became the Boomers’ generational catchcry: “We’re not here for a long time; we’re here for a good time.” That meant they were in a hurry to do everything, including marriage. Thirty per cent of Boomer women were married by the age of 20 – though they didn’t have nearly as many children as their parents’ generation had. In fact, they cut the birth rate in half, down to 1.8 babies per woman by 1984, the year that mid-Boomers turned 30. That reluctance to have children was a reflection of their deep misgivings about the future. Getting married was one thing; having children was a commitment of a very different order.

The Boomers’ enthusiasm for higher education transformed the university and TAFE sectors by their sheer numbers. They were in a rush to travel, too, creating an unprecedented “youth travel” market. They were in a rush to get a mortgage and buy a house. They were in a rush to ascend the employment ladder as quickly as they could.

And they were in a rush to embrace social change. They were turning their backs on their parents’ values and way of life. They wanted to be – and were – more radical in their thinking. They wanted the fruits of “women’s lib” to be seen now. Older Boomers wanted Australia out of the Vietnam War now. In 1972, those old enough to vote were keen to support the switch to the first Labor government in 23 years – most of them by then had lived under a Coalition government all their lives.

If you had to choose one word to capture the essence of the young Boomers, it would be ­“impatient”. And why not? Given those ­powerful but contradictory influences upon them, who could blame them for feeling some urgency about doing the things they wanted to get done?

They were devoted to the concept of instant gratification. They managed to combine a ­reluctance to save with an eagerness to spend. The credit card revolution that began in 1974 with the launch of Bankcard was heaven-sent for Boomers. They didn’t like to think of borrowed money as a boring “loan”: they preferred the spunkier concept of “credit”.

By the mid-’90s, when leading-edge Boomers were hitting 50, one of Australia’s most ­astute economic analysts, Phil Ruthven, said of them: “The Baby Boomers have been the shortest-term thinkers of probably any generation for over 100 years .... And they are our worst savers on record, in terms of saving as a percentage of income.” At the same time Arun Abey, then executive chairman of IPAC Securities, described Boomers’ reluctance to save with a charitable obliqueness: “Baby Boomers have a very strong cash-flow need.”

In essence, Boomers were acquiring a ­reputation for doing precisely what you’d ­expect people to do if they’d grown up with the expectation that all the rosy prospects beckoning from the future could be swept away in an instant, courtesy of The Bomb. How do you live with the simultaneous prospect of a bright future and no future at all? Answer: you run very fast, you play very hard, and you experience all the things you want to experience – sex, travel, prosperity, power – as early as you can. Their goal was not only to “have it all”, but to have it all at once.

Whoa!

It’s always hazardous to define generational characteristics because – obviously – there’s a huge range of individual differences in any age cohort. Yes, the Boomers shared some mighty powerful influences early on, but like any other generation they had plenty of diversity; they had different parents, grandparents and siblings; went to different schools; and had different personalities and temperaments. Over the years of my research into Boomers’ attitudes, I’ve often encountered Boomers’ own resistance to the idea of any generalisations being made about them. As possibly the most extensively studied generation in modern history, they are understandably sick of being under the microscope and then being discussed as if they are specimens. All understood. And it goes without saying that a 15-year span is quite a long time: in 1968, for example – the year of worldwide student uprisings with faint echoes in Australia – the oldest Boomers were 22, but the youngest were only seven. Still, I’m not ­retreating from the broad outlines of this analysis. The facts about the Boomers’ generational behaviour speak for themselves.

As time went by, Boomers were gradually forced to accept that, actually, they were here for a long time after all. And they realised – dammit! – they were not necessarily having the good time that the ’50s, ’60s and ’70s had promised. All You Need Is Love, adopted by many of them as a theme song, turned out not to be quite true. Or not true enough. Or not the whole truth.

Their children – some tail-end Gen Xers but mostly Millennials (previously known as Gen Y) – have certainly not followed their parents’ example, any more than the Boomers followed their own parents’, because the formative influences on them were so utterly different.

Some daughters of Boomers looked at their feminist mothers’ “liberated” lives and said: “I thought you didn’t want to be a doormat to your family, but you’re a doormat to your own liberation. If you’re free to choose, how come you’ve chosen to be so out-of-control busy? Yeah, maybe you can have it all, but what makes you think you can have it all at once?”

Now, as they look back on their lives, many Boomers – women and men – are asking themselves the same question.

Boomers are the way they are because that’s the hand Fate dealt them. But in general (warning: another generalisation coming up), they have continued to try to reshape the world.

They have their regrets (who doesn’t?) and perhaps we can also learn from those. Less ­materialism would have been good; less ­indulgence of children, and a combination of more time and more discipline would have been good; and less impatience would have been good – it’s probably better to live as if there’s a future.

Which leads us to ponder, what sort of ­leaders did Baby Boomers make? Here’s where any generalisations will be too dangerous, ­except one: they were impatient for power. (And perhaps a second: they will not go down in history as long-range thinkers.) Australia has had four Boomer prime ministers: Kevin Rudd (born in 1957), Julia Gillard (1961), Tony Abbott (1957) and Malcolm Turnbull (1954). They all came and went in the space of about ten years, a period marked by constantly simmering ­ leadership tensions as, one after another, the four aspirants for the top job lost patience with those who stood in their way.

The first, Kevin Rudd, was elected in 2007. Two and a half years later, he became the first Labor leader ever to be ousted in his first term when he was successfully challenged for the leadership by Julia Gillard. After the following election, when neither Labor nor the Coalition managed to achieve a majority, Gillard put ­together a government in coalition with the Greens, but before that government’s term was over Rudd’s persistent undermining of Gillard paid off and he defeated her in another party-room ballot. His second term as prime minister lasted a mere 83 days before Labor was ­defeated at the 2013 federal election.

On the Coalition side, a similar impatience for power was on display. Malcolm Turnbull, having weighed up the relative merits of the Labor and Liberal parties as his pathway to the long-cherished prime ministership, chose the Libs, entered parliament in 2004, and became their leader (in opposition) at his second ­attempt, just four years later. Before he could achieve his dream of becoming PM, however, he was ousted in a party-room ballot by ­another Boomer, the ever-eager Tony Abbott, who ultimately became prime minister at the 2013 election, promising a “kinder, gentler ­polity” (having mercilessly savaged Gillard throughout his time as opposition leader). Then, sure enough, Turnbull challenged ­Abbott for the leadership in 2015 and yet ­another sitting prime minister was gone.

It all seemed a bit breathtaking at the time, with such naked ambition and textbook Boomer impatience on display. (This was the period when it was said that paramedics could no longer check a dazed patient’s cognitive function by asking: “Who is the prime minister?”)

The Boomer PMs’ chaotic run came to an end when Turnbull’s dismal run of opinion polls led to another party-room ballot and his defeat by Scott Morrison. Turnbull became the fourth sitting prime minister to fall victim to ­internecine rivalries within eight years.

Like many other researchers, I have found Boomers endlessly fascinating, because their formative years were so utterly different from anything that had come before, and because the results of that formation have been on such public display. In fact, when you compare the young Boomers’ social, cultural and economic context with the contexts in which their parents and their children were raised, you realise just how swiftly our society has been changing. It’s almost as if those three generations represented three quite different Australias.

I once wrote that impatiens was the perfect flower for Boomers’ gardens, and stir-fry their perfect meal. I don’t know what the favourite flower of today’s rising generation of young adults might turn out to be – perhaps climate-proof cactus – but their favourite meal would be “home delivery”.

The Boomers’ story reminds us that, ­although family influence is always powerful, the wider world speaks loudly to us too. When children are fed a daily diet of ­information about the imminence of global ­destruction – by nuclear war, back then, or the effects of climate change today – anxiety about that message will lodge deep in their psyches and become an important part of who they are. In the Boomers’ case, all the talk of potential ­catastrophe was tempered – indeed, contradicted – by the promise of a rosy material future to come and by the exuberance of pop culture at the time.

It’s an interesting question for current and future researchers to study: will today’s children and adolescents be influenced even more profoundly than the Boomers were by the ­relentless bad news, because there’s no countervailing promise of a bright future? Some will respond with resignation, some with despair, some with deep-seated anxiety, some with anger and some with urgent activism, but which will be the dominant response?

Here is the link:

https://www.theaustralian.com.au/weekend-australian-magazine/hugh-mackay-on-the-making-of-the-baby-boomer-generation/news-story/67bdd4de5f7052f77f7d6f8b7f4f11bd

This is an excellent summary of the generation I am surely part of but I find it fascinating that we are yet to recognize just what a huge impact this now aging cohort is having on the health sector and how they are shaping the form of the health system through their demand for services and their intolerance of unavailability or access or lack of a “cure” for whatever ailed them!

The “Boomers” are a very considerable pull factor on how services are being delivered and are pretty intolerant of less than pretty well delivered and timely services.

They are also the generation that has seen the emergence of Digital and Digitally delivered services which have been more or less successful, and who have not tolerated some of the initial teething issues all that well! They are a generation that expect things to work, and to be intuitive in application! This has not always been achieved.

As they age the Boomers will push the health system pretty had in terms of both quality and availability and it will be interesting to see what changes occur. Digital service delivery will become more and more important as time passes I am sure.

This generation will, I suspect, want health services to just work and be available essentially ‘on demand’. I wonder how well those expectations will be met?

What do you think?

David.