Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Wednesday, April 09, 2008

A Valuable Analysis of the Blocks and Barriers to Heath IT

The following research paper appeared a week or so ago.

Healthcare IT - Time to Shift Into Second Gear…

Date Published: 28 Mar 2008

By Konstantinos Nikolopoulos, Industry Analyst, Healthcare – IT

Email: konstantinos.nikolopoulos@frost.com

It is widely documented that the health care industry has been slow in the adoption of IT and is well behind other industries, such as financial services and telecommunications. The lower level of IT investment and automation has resulted in an industry that continues to rely heavily on paper and manual processes. This lack of automation is seen as one of the key reasons for the increasing inefficiency and quality problems. It is not surprising, therefore, the widespread certainty that a greater adoption of Healthcare IT represents an important element of fixing health care's problems. This piece will highlight the main factors that have served as a barrier to more widespread adoption of Healthcare Information Technologies and discuss why it is time we shift into second gear.

Capital

Typically most health care industry participants cannot be classified as being capital rich. Hospitals typically operate at operating profit margins of 5% or less and in the physician market capital is also tight as this segment has characteristics of small business. Private organizations might have a higher degree of access to capital and given the nature of their business are more likely to invest significantly in technology. Also, there is a lot of competition for the capital as IT investments often face challenges going up against other capital investments, such as new facilities and medical equipment.

Uncertain ROI

As with many technology purchase decisions, Return-on-Investment for Healthcare IT solutions can be difficult to quantify both in terms of time and magnitude. Clinical applications (such as electronic medical record systems) typically face more of an ROI challenge relative to financial/administrative applications in which financial benefits such as improved collections and/or reduced costs are more easily quantified.

Apparent Divide Between who Pays and who Benefits

This is most relevant for physician adoption of clinical IT solutions. The key issue revolves around the fact that while physicians are the ones that suffer most or all part of the investment, many of the benefits accrue to other stakeholders, including payers and employers. In addition, most healthcare systems today remain largely based on quantity (number of patient visits, procedures, etc.) with little regard for quality.

More here:

http://www.frost.com/prod/servlet/market-insight-print.pag?docid=125782708

The article goes on to address a range of other issues including:

  • Work-flow disruption
  • Technology Complex and Expensive
  • Security, Transparency and Privacy Issues
  • Lack of standards

The article concludes with a strong suggestion that the time to lift the tempo has well and truly come.

Really well worth a read and distribution to you more skeptical colleagues.

David.

Tuesday, April 08, 2008

The Scandinavians Strike Again – Moving Forward at a Great Rate It Seems!

Interestingly these four articles appeared, almost together, in the last week or so.

Sweden launches national e-health strategy

03 Apr 2008

The Swedish government has launched a new citizen-centred national e-health strategy designed around ensuring the provision of information to where it is needed to support improvements in care.

The new e-health strategy focuses on the need to use information and communication technologies (ICT) to achieve improvements for patients, health professionals and decision-makers.

Setting out the future strategy for e-health in the country, the government says it will use appropriate ICT-based tools to “help to ensure that all patients receive adequate, safe, secure health care and good-quality service”.

E-health will be used to ensure care professionals can devote more time to patients and adapt care provision to individual needs. “ICT will be used as a strategic tool at all levels in the care sector, and health care resources as a whole will be utilised more efficiently and effectively,” says the strategy

More is found here:

http://ehealtheurope.net/news/3617/sweden_launches_national_e-health_strategy

The full 36 page document is available.

National Strategy for eHealth - Sweden

This is really a model document on how a national strategy should be presented and made available for all stakeholders

Next we have

Sweden chooses InterSystems for NPO

25 Mar 2008

The Swedish National Patient Overview (NPO) has chosen to use InterSystems HealthShare software, in a five year contract worth SEK 115m (€12.2m).

The software will be installed by Swedish supplier TietoEnator and should be ready for production within 12 months.

The NPO is designed to enable regional and local care providers, in both the public and private sectors, to share patient information.

Within the next nine months, it should be ready for piloting within the Örebro County Council and municipality.

InterSystem’s director of healthcare business development, Phil Birchall, told E-Health Europe: “HealthShare provides a platform for connected healthcare, where patients can build their own virtual ecosystem to look after their own healthcare. It has been successfully used in the US and Brazil for regional care, used to aggregate and share clinical data across multiple organisations, and we look forward to seeing this on a national scale in Sweden.”

HealthShare allows the creation of a summary views, showing a patient’s medical record on a national basis for the NPO. Patients and clinicians will be able to share information on the web-based system wherever they are, so long as they are authorised to do so.

“The national patient overview provides a modern tool to make co-operation between the county councils, local authorities and other healthcare providers even more efficient. One particular point of interest is that individual citizens will eventually have access to their own medical records via the internet,” said Jan B. Andersson, responsible for the Scandinavian healthcare business in TietoEnator.

More here:

http://www.ehealtheurope.net/news/3582/sweden_chooses_intersystems_for_npo

Links

InterSystems

TietoEnator

And

Finland awards national patient archive contract

26 Mar 2008

The Social Insurance Institution of Finland (KELA) has selected EMC to build a new centralised national patient record archive to securely store over 5m health records in what will become Finland’s largest database.

The project aims to deliver an electronic prescription service later this year, followed by the completion of a comprehensive patient record and image archive in 2009.

The new ‘KanTa’ archiving system, valued at approximately €20m, will serve as many as 300,000 professionals within the Finnish public healthcare and pharmacies, as well as private medical clinics. KanTa will store the records of 5.3m citizens.

The national KanTa system will provide all the 5.3m Finnish citizens with access to information concerning their personal medical information. Citizens will be able to ensure the protection of their personal data by limiting the type of data displayed on their medical profiles.

“By streamlining the information management processes of the entire healthcare sector, the system is predicted to improve clinical productivity while generating major financial savings,” an EMC spokesperson told E-Health Europe.

“The centralised KanTa record archive, complete with the ‘citizen view’ option, is the first of its kind in the world. Together with the electronic prescription service, the feature will provide a new level of patient security further enabling patient information confidentiality. Coupled with the sheer data volume the system stores and operates, it will quickly become the largest database in Finland,” they added.

More here:

http://www.ehealtheurope.net/news/3589/finland_awards_national_patient_archive_contract

Links

Social Insurance Institution of Finland

EMC Corporation

Fourth

Study praises Norwegian EPRs

01 Apr 2008

A study by researchers at The Norwegian University of Science and Technology (NTNU) has found that GP electronic patient records in Norway has led to better availability of records, but unsatisfactory access to information.

The study by academics Tom Christensen and Anders Grimsmo says that the deployment of EPRs to GPs across the country has been successful, but problems still need tackling.

In a research paper for the BioMed Central Medical Informatics and Decision Making journal, the academics say: "Although GPs are generally satisfied with their EPRs systems, there are still unmet needs and functionality to be covered. It is urgent to find methods that can make a better representation of information in large patient records as well as prevent EPRs from contributing to increased administrative workload of physicians."

Christensen and Grimsmo researched attitudes towards the EPR systems through focus groups, observations of primary care encounters and a questionnaire survey sent to GPs.

More here:

http://www.ehealtheurope.net/news/3607/study_praises_norwegian_eprs

Three things struck me about these articles.

First how cheap it is to achieve national record accessibility once the core information is being captured at the practice and hospital level.

Second how pragmatically, incrementally and rationally the Nordic countries are moving forward. If only the same was able to be achieved in OZ!

Third how clear and understandable a National E-Health Strategy can be!

Great stuff in my view.

David.

Monday, April 07, 2008

As He Leaves, Dr Ian Reinecke Finally Seems to Get it!

This will be my last comment on the now departed NEHTA CEO. So it seems good to be able to make it a positive one!

Dr Ian Reinecke gave a speech a few days ago. It is well worth a read. The following is the publicly available text.

“Chronic Disease Management Conference 2008

Presentation by Dr Ian Reinecke, Chief Executive Officer, NEHTA

Wednesday, April 2, 2007

I am this morning going to outline how e-health effectively implemented has the potential to fundamentally improve healthcare, and in particular the management of chronic disease.

In the process, I will outline the initiatives towards national health reform, which is so badly needed in Australia today.

It is needed because chronic disease is on the rise in Australia:

Over 3 million Australians, or nearly one in seven, suffer from chronic disease.

As the population ages, so does the rate of chronic disease rise.

The seven chronic diseases, identified as National Health Priority Areas, together account for almost 80 per cent of the total burden of disease and injury in Australia.

It’s expensive: the 2007-08 Budget contains additional funding of $236 million for measures to help Australians to avoid preventable chronic illnesses. (DoHA).

And it is often preventable,

However, our health system is much better equipped to respond to acute health crises than preventing it in the first place.

To quote the Prime Minister, “Put simply, we are better at providing a hospital bed when you have had your heart attack than providing the advice and lifestyle supports to prevent it occurring in the first place.”

A new approach to healthcare in Australia is needed, and e-health provides us with a great opportunity to implement reforms that make a difference

So what needs reforming?

We have poor information sharing, especially between primary, secondary and community care;

There is a lack of alignment of Australian health funding and policy with service delivery, IT adoption and health outcomes;

The system is currently not delivering for many Australians and is not improving.

Here are six e-health initiatives that will support the national reform agenda:

1. Referring - more appropriate ‘upstream’ referral to enable earlier intervention in chronic illness which has the effect of reducing hospitalisation

2. Prescribing- improved prescribing of the most effective or least expensive drugs using e-prescribing decision support that reduces adverse drug incidents

3. Enabling - better health outcomes through enabling consumers to take a stronger role in managing their chronic diseases.

4. Managing - better monitoring patients with complex medical conditions through shared care using a common information platform and decision support tools.

5. Embedding - ensuring consistent use of more reliable clinical processes to reduce duplication, waste, errors and omissions creating the basis of a reliable source of health system knowledge.

6. Measuring- by putting government in a better position to measure the effectiveness of health spending

All six of these initiatives require consistency of approach and national coordination of their implementation

It is necessary to put the e-health co-ordinates in place to enable health care reform:

Implementing these initiatives requires a national approach to e-health standards, and infrastructure to enable health information to be shared.

Enabling a coordinated approach to implementing health reform using a common information base - so that we are no longer shooting in the dark.

Providing a roadmap for consistently targeted investment in ICT over the next 10 years in public and private hospitals, by GPs and specialists and pathology, radiology service providers and community and hospital pharmacies.

Discouraging unilateral e-health investment strategies that run counter to the objective of national e-health reform by inhibiting information sharing.

In Australia, there is a growing realization that e-health has a significant role to play in enabling the reform of the health system;

Bringing to fruition the promise of both the national broadband and e-health initiatives will require coordination at federal level

For the first time in many years, the Commonwealth Government has signaled fundamental health reform and improvements in state and federal relations as major policy objectives.

When the Prime Minister’s Australia 2020 summit is convened in April, the use of technology to improve safety and quality in healthcare is on the agenda.

I am pleased to have been nominated to participate in the summit and very much look forward to contributing to its work.

The announcement of members of the Health and Hospital Reform commission also marks a significant step forward.

Their contribution to shaping the reform agenda for health between now and June next year will be crucial

And the negotiation of a new Australian Healthcare Agreement will inevitably guide IT investments across all jurisdictions.

These are all opportunities for e-health to be seen as a key means of enabling reform and innovation.

They are not however by themselves enough to achieve change

The key enabling infrastructure for health, as it is for education and the economy as a whole, is the availability of broadband communications that are highly reliable and affordable

The Commonwealth government’s broadband strategy deserves wide support and its implications for health are profound

These are anchor investments necessary to address market failure in communications and health

In short, these are promising times for developing a wider understanding of the relationship between the national reform agenda and a nationally consistent approach to e-health

NEHTA was established out of recognition that only a national approach will work. NEHTA has been tasked by the governments of Australia to identify and foster the development of the national approach necessary to deliver the best e-health system for Australia.

We are well advanced in developing the technical platform that will underpin the implementation of shared electronic health records.

Consumer choice and the right to privacy are two of the principles underpinning the development of e-health. They are an integral part of all NEHTA’s work.

However, many States, Territories and the Commonwealth have initiated localised e-health projects that enjoy varying degrees of success

NEHTA was formed because it was considered that the greatest benefits in safety and quality and efficiency would be achieved by an approach based on national standardisation.

The best results for Australia will be achieved when all health systems implement the same specifications, standards and electronic infrastructure for healthcare communications.

At the heart of a reform strategy sits a national system of electronic health records – this strategic national investment provides the compass settings to guide Australia’s e-health investments

The principal purpose of a shared electronic health record is to provide high quality health status and healthcare information concerning an individual health consumer, in order to inform and enable high quality healthcare decision-making

A necessary pre-condition is that this happens within a structured privacy framework. Each phase of technical development has privacy safeguards in-built.

The privacy blueprint for shared electronic health records developed in consultation with a wide range of stakeholders will soon be released for public consultation.

The benefits of this national approach to shared electronic health records in the context of a major reform program are demonstrable and they include:

Giving access to a trusted record on which consumers can rely to manage their own health, and help prevent chronic disease in the first place

Supporting better referral, prescribing, medications management

Enabling clinical information to be quickly and accurately exchanged between care providers

Fostering innovation that improves health workforce productivity, for example, e-consultation

Enabling shared care of complex medical conditions

Assisting in reducing hospital demand stemming from chronic disease complications

Providing a comprehensive and accurate repository of health system knowledge

Aggregating relevant clinical information drawn from a variety of sources – information that can be used for public health and policy planning, safety initiatives, disease detection, research and education.

Supporting a more mobile population while saving clinicians time in seeking information and repeating tests

In summary, e-health has a central place on the agenda of national healthcare reform by enabling:

The adoption of common standards, identity services and terminologies that paves the way for better quality care

A standards-based approach that encourages health IT vendors to increase interoperability between systems

Successful implementation of significant workflow change in health

Contributing directly to reducing adverse events and improving safety and quality in healthcare

Better value for money from current levels of health expenditure

These are all matters with a global dimension, as many countries struggle to address similar issues in different environments

Healthcare across the globe today increasingly promises benefits at prices we cannot afford.

The staggering cost of providing clinical services is billions of dollars every year in developed countries yet hospital and healthcare systems are strained beyond capacity.

An indication of the significance of these events is currently being played out in the US presidential race for the Democratic Party nomination, where healthcare has emerged as a potent issue.

Barack Obama has pledged to invest $10 billion a year for the next five years to adopt an e-health system including shared electronic health records

His Plan for a Healthy America promises to phase in requirements for the full implementation of Health IT and the federal resources to make it happen.

He quotes a Rand Corporation study that says if most hospitals and doctors adopted electronic health records, up to $77billion of savings would be realized each year through -

o Reduced hospital stays

o Less duplication and unnecessary testing

o Better drug use and other efficiencies.

Hillary Clinton also wants a paperless health IT system that she says will reduce waste and redundancy while improving safety and quality by reducing medical errors.

She has proposed a $3billion a year investment fund to help the adoption of Health IT.

The rationale for these commitments is that when implemented they can constrain the national growth of costs of healthcare costs through investment in e-health.

And if the US does outlay that kind of funding, backed by a Federal directive, we will rapidly see some major changes on the health care landscape globally.

These are all reasons to look forward to the next few as a time in which e-health’s contribution to health reform will mature and we will start to see some tangible returns on the investments now being made.

Ends”

The original presentation is found here:

http://www.nehta.gov.au/index.php?option=com_docman&task=doc_download&gid=461&Itemid=139

It seems to me there are a few points that can be drawn from this speech.

First there is the recognition, I think for the first time, that to do e-health properly will cost serious dollars and that this expenditure can almost certainly be fully justified.

Second I see a clear understanding that ‘business as usual’ for the health sector – both here and in other developed countries is simply not sustainable.

Third it is clear there has been a lot of work done by NEHTA in thinking about all the aspects of their brief.

Fourth it seems clear the change of government has led to a much more patient centric rather than academic view of the place of e-Health and its potential impact.

Fifth there is at least some mention of the actors in the health sector beyond those seen as NEHTA’s responsibility (ambulatory care and community care for example).

Sixth there is recognition of the random “Brownian motion” style of small uncoordinated micro implementations is to be discouraged

Seventh there is clear understanding of the need for a co-ordinated plan for steady progress to be made.

Eighth the need to co-ordinate the e-Health and the Health Reform agendas is made explicit. They have to support and grow together.

What is sad is that the products of this all work were not more widely shared for comment, review and education.

A few vital things are missing from this vision to me. First a recognition of the scale of the change management task involved with the adoption and implementation of e-Health. Second the issue of benefits distribution on e-Health adoption (which is fundamental) is not squarely addressed. Last there does not seem to be comprehension of the place of effective governance in having progress made.

All in all this is, despite the odd issue, not a bad springboard for the next CEO to begin to develop an improved agenda which, if it can be adopted, might make NEHTA actually reach its potential.

The key to success will be a cultural change to more openness, transparency and real consultation with the whole health sector. I hope we start to see that soon!

Not a bad effort at all.

David.


Sunday, April 06, 2008

Useful and Interesting Health IT Links from the Last Week – 06/04/2008

Again, in the last week, I have come across a few reports and news items which are worth passing on.

These include first:

Europe-wide project to detect drug reactions

31 Mar 2008

QResearch, the not-for-profit research partnership between EMIS and the University of Nottingham, is supporting a new European-wide initiative, the ALERT project, to detect adverse drug reactions (ADRs) faster.

The project will involve a consortium of 18 leading European research institutions using clinical data from the electronic healthcare records (EHRs) of over 30m patients from European countries, including the Netherlands, Denmark, UK and Italy.

ALERT has received €5m funding from the European Community's Seventh Framework Programme – Europe’s research programme for supporting innovations in core EU initiatives such as e-health.

In the UK, academics from the University of Nottingham will use the QResearch database, which houses anonymous data from around 10m patients. Other institutions including the Arhus University Hospital in Denmark, Erasmus University Medical Center in the Netherlands, and the University of Santigao de Compostela in Spain, will analyse their own respective databases to try to identify common drug reaction trends.

Continue reading here:

http://www.ehiprimarycare.com/news/3600/europe-wide_project_to_detect_drug_reactions

This is really a fantastic initiative and I hope one day soon we will be able to collect appropriate data from Australian Prescribing Systems in Australia to achieve the same end. There are many barriers but the value is so high in terms of patient safety such a project should be top of the list!

Second we have:

Smartphone Computing Moving Into Docs' Offices

by Mohammad Al-Ubaydli

More and more doctors are using smartphones -- essentially PDAs that can make phone calls -- in their daily lives, yet few of them are integrating the devices into their clinical practice. New clinical software designed specifically for smartphones is helping to overcome some barriers, yet there are other roadblocks preventing smartphones from becoming much more common in medicine than they are now.

As the average cell phone becomes "smarter" and telecommunications companies aggressively expand mobile networks, consumers in both developed and developing countries increasingly have a wireless computer in their pockets, according to Joel Selanikio, a pediatrician in Washington, D.C. Selanikio's not-for-profit company DataDyne.org makes open-source public health data collection software for PDAs and cell phones. The software is used by the World Health Organization, the World Bank and other organizations around the globe.

Unlike laptops and tablet PCs, smartphones are small enough to carry everywhere, their battery life lasts longer than a clinical shift and they have no standby or hibernation waiting times.

Yet, however convenient, many physicians are reluctant to carry and learn how to use smartphones in their medical practice. Others find it difficult to enter data into the devices using handwriting recognition. A further barrier is that hospital IT departments must provide support for doctors using the devices.

Continue reading this long article here:

http://www.ihealthbeat.org/articles/2008/3/31/Smartphone-Computing-Moving-Into-Docs-Offices.aspx?ps=1&authorid=1590

This seems to me to be a trend that is worth keeping an eye on. Those hand-held devices are really amazingly capable these days and seemingly getting smarter every day.

Third we have:

PCs a cause of Medicare abuse

Health editor Adam Cresswell | April 05, 2008

COMPUTERISATION of medical records is a wonderful thing, reducing errors, speeding up communication and - in theory, at least - ensuring the patient's history is apparent to the treating doctor, whether the patient is in their hometown or on holiday.

But just as sensible use of technology can improve patient care, the latest report from Medicare's official watchdog, the Professional Services Review, makes clear that it can also allow the lazy or incompetent doctor to achieve exactly the opposite by cutting corners.

Take one Queensland GP, who became so fond of the lucrative management plans funded by Medicare that in 2005-06 his use of them placed him in the top 3 per cent of GPs in terms of the number of these services that he claimed.

As the management plans were then relatively new and still little used, the numbers themselves were not enormous: the doctor provided 125 GP management plans (Medicare item 721), in that year worth $122.40 each. He also provided 52 reviews of existing management plans (item 725), then worth $61.20 (a rate that put him in the top 1 per cent of GPs).

Though small, these numbers were still large enough to ring alarm bells at Medicare Australia, which referred "Dr A" to the Professional Services Review, which investigates cases of suspected inappropriate practice.

The PSR found much more to be concerned about, as it disclosed in the agency's Report to the Professions, published this week.

More here:

http://www.theaustralian.news.com.au/story/0,25197,23479920-23289,00.html

Sometimes headline writers have a lot to answer for! It is crooks not Personal Computers that are causing abuse of Medicare.

The full report is downloadable from this page:

http://www.psr.gov.au/Publications/

Fourthly we have:

HISA NSW - 17th Annual Health Informatics conference - 2008

Friday, 14th March 2008.

This was an interesting conference and there are a range of very interesting presentations available from the site. Well done to the organisers!

More here:

http://www.hisansw.org.au/conference/14march08

Fifth we have:

Coles loses e-pharmacy case

Karen Dearne | April 04, 2008

THE Pharmacy Guild has won a victory in its ongoing campaign to keep supermarkets out of the $9 billion pharmacy business, with a NSW court ruling that Coles' 2006 purchase of online chemist, Pharmacy Direct, breached ownership regulations.

Coles, now wholly owned by Wesfarmers, paid around $50 million for the independent, Sydney-based chemist warehouse and online distribution business which had an exemption to the pharmacy act's requirement that only qualified pharmacists may own pharmacies.

Coles held Pharmacy Direct through a subsidiary company, Now.com.au, which defended the legal challenge brought by the NSW Attorney-General on behalf of the Guild.

More here:

http://www.australianit.news.com.au/story/0,24897,23483705-15306,00.html

This is a very bad decision from the courts in my view. The convenience of obtaining prescription medicines from a properly run Australian Internet Pharmacy is valuable to many people – especially those with mobility problems – and the option should remain available.

Sixth we have:

Royal Perth Hospital dump computers, patient details

Article from: PerthNow

EXCLUSIVE: Paul Lampathakis

April 04, 2008 10:00pm

CONFIDENTIAL patient details are being left on old computers dumped in an open skip bin in a busy laneway at Royal Perth Hospital.

Personal information, including patient names and addresses, dates of birth, medical conditions and patient numbers, was accessed with ease by The Sunday Times this week.

Sources say up to 500 computers have been dumped in the bin, pending collection, since November.

Sources also claimed computers had been sent to auction yards in the past without their hard drives wiped clean.

The hospital yesterday denied this, saying the computer hard drives were cleaned and the computers were collected every day by contractors to be crushed.

Health Minister Jim McGinty last night accused The Sunday Times of stealing the computers and hacking into their contents.

The Sunday Times editor Sam Weir rejected the allegations. He said The Sunday Times observed the computers in the bin for several days, easily available for anyone to pick them up.

Continue reading here:

http://www.news.com.au/perthnow/story/0,21598,23490713-948,00.html

I must say this is really yet another instance of a silly lack of security with personal information. When will hospitals do the work to develop proper Security Policies to make sure the public are comfortable with the way their private information is handled?

Last we have

Demo project shows IT, best practices cut medication errors

By Bernie Monegain, Editor 03/28/08

A demonstration project at the University of California San Francisco has reported a 56.8 percent reduction in medication administration errors. As a result, participating hospitals have increased the accuracy of their medication administration to 93 percent.

The 18-month program trained front-line clinicians, primarily nurses, to take a leadership role in developing clinical protocols, reporting tools, metrics and administrative procedures. Measurable improvements were achieved at all participating institutions.

The Integrated Nurse Leadership Program (INLP), one of the core research and professional development programs of UCSF's Center for Health Professions, developed the demonstration.

The gains were achieved through adherence to a set of six best practice procedures for medication administration identified by the California Nursing Outcomes Coalition (CalNOC).

The study also reported a reduction in procedural errors of 78.5 percent - increasing adherence to these best practice procedures to 95.6 percent after 18 months.

The study is the first to directly validate a specific set of best practices for medication administration, according to program officials.

Continue reading this very interesting article here:

http://www.healthcareitnews.com/story.cms?id=8947&page=1

This is an important study as it shows just the level of difference that can be made by the use of technology and providing nurses with protocols that have been shown to make a major difference.

More next week.

David.

Thursday, April 03, 2008

A CPOE Success Story – In a Smaller Hospital – Good News Indeed.

This appeared a few days ago.

Concord Hospital sees positive CPOE outcomes

By: Joseph Conn / HITS staff writer

Story posted: March 26, 2008 - 5:59 am EDT

Joel Berman is in an enviable position for a chief medical information officer.

Six months into a slow-roll implementation of a computerized physician order entry system at 220-bed Concord (N.H.) Hospital, Berman has had not one medical staff delegation show up at his door with flaming torches. In the CPOE business, that is not damnation with faint praise.

On the contrary, a recently completed survey of medical staff physicians gives Berman cause for optimism, and in one case, surprise.

“We had implemented CPOE in September 2007, and six months later we wanted to find out our providers’ point of view,” Berman said. “What was working well? What did they like? What did they want different?”

So far, about 80 of the 300 or so physicians with privileges at Concord are using McKesson Corp.’s Horizon Expert Orders CPOE system, Berman said. Thirty-three of them answered questions in the online survey, with solid majorities (between 72% and 94%) rating the system “very easy” or “easy” to use for finding and entering orders for medication, laboratory results, diagnostic tests, and support orders for dietary, physical and occupational therapy.

Not surprisingly, given those relatively high marks for functionality and ease of use, 81% of the doctors surveyed rated their CPOE training as excellent or good while 88% gave the same positive ratings for on-going support. Fifty-three percent of physicians concluded that using the system yielded a significant (6%) or slight (47%) improvement in the quality of care.

What was unexpected, Berman said, was the perceived impact on efficiency.

“In general, physicians are not the most happy stakeholders in the equation because CPOE requires them to do order-entry at a detail that previously they hadn’t,” Berman said. “Providers are used to (Microsoft) Windows functionality and so they expect to be able to minimize screens and to right click and get definitions and I don’t know of any (CPOE) system that has that. CPOE is not time-neutral, especially early on.”

Although Berman said Concord has not put a stopwatch to specific order writing, for many physicians plugging away at an unfamiliar system, a common perception is that for certain tasks it takes longer with CPOE than with paper. Even so, Berman said he was heartened by physician responses to questions about the impact of the system on efficiency of care.

While just 6% of physicians found the system significantly increased their efficiency, 34% responded efficiency increased slightly and another 12% reported no change. And while 41% reported it decreased efficiency slightly and another 6% significantly, Berman is more than satisfied with those numbers so far.

Much more here:

http://www.modernhealthcare.com/apps/pbcs.dll/article?AID=/20080326/REG/304088443/1029/FREE

There was also a comment on the article a little later.

Thriving IT projects have three main ingredients

Story posted: March 27, 2008 - 5:59 am EDT

In response to Joseph Conn's "Concord Hospital sees positive CPOE outcomes":

This article is very heartening. It certainly had the necessary ingredients for a successful information technology project: good technology, competent IT management and most importantly, full support from top management. Take any of those ingredients away and you will see the flicker of torches outside the IT office.

More here

http://www.modernhealthcare.com/apps/pbcs.dll/article?AID=/20080327/REG/238573159/1031/FREE

The comment was from:

Tom Mariner, Vice president, Software and IP, Quantum Medical Imaging, Ronkonkoma, N.Y

The bottom line here is that real clinical benefits are being delivered to the patients of this organisation and they are being monitored – with the feedback provided encouraging further system adoption.

This is good news from the real coal face!

David.

Wednesday, April 02, 2008

Technology in the Home – Australia is Lagging with The Very Good Idea of Supporting Patient’s Health in their Home.

The following appeared a few days ago.

Beating Resistance to Home Monitoring

Health care organizations and information technology vendors still face formidable challenges in convincing private insurers to adopt home health monitoring technologies.

Yet, vendors can overcome insurer resistance by providing independently verifiable trial results and further education regarding the benefits of home health monitoring technologies, according to a new study by Parks Associates, a Dallas-based research firm.

The study, “Private Insurance and Digital Health Solutions,” is based on interviews in January with 20 senior executives from private health insurers.

“With U.S. market potential of $2.5 billion in device and service revenues by 2012, the home health monitoring industry has every incentive to convince private insurers, along with other potential payers, of the technology’s value and feasibility,” said Harry Wang, senior analyst at Parks Associates.

More here:

http://www.healthdatamanagement.com/news/home_health25946-1.html

I think the importance of this area has been badly underestimated and that Australia is way behind the curve in the adoption and use of these technologies.

I recently had an e-mail conversation with a real Australian expert in the area:

Professor Branko Celler, BSc, BEE(Hons), PhD, FIEAust, Member IEEE, Foundation Fellow ACHI who is Director, Biomedical Systems Laboratory and Laboratory for Health Telematics at the University of NSW.

Branko is also CEO of TeleMedCare Pty. Ltd.

See www.telemedcare.com.au

I will quote just a few paragraphs to give you a flavour of what he is saying:

“There is no doubt in my mind that the e-health agenda in Australia has been relatively ineffective for more than a decade, with an excessive focus on Electronic Health Records and national large scale IT projects and no national strategy or policy on how to deploy and mainstream telehealth services for managing chronic disease in the community.”

“As an example, during this time the UK has invested enormous intellectual resources to developing a policy framework for achieving these aims and have produced some superb white papers and other documents. These then led to policy initiatives such as the £80 million assistive technology grant (2006-2007), followed by three large scale demonstrators, all designed to create a telehealth industry and mainstream new ways of delivering community based healthcare services. All over the last eight years or so!”

“New Zealand, the EU and even the US are all responding in similar ways, in recognition that ageing communities and the increasing burden of chronic disease will simply not allow Governments to continue delivering and funding healthcare services as they do today!”

“I am summarizing these activities to indicate that these technologies are no longer bleeding edge, they are tried and reliable and becoming increasingly sophisticated, with decision support systems that are beginning to reliably risk stratify patients being monitored as stable, showing early signs of exacerbation of their condition, or rapidly leading to an acute crisis.”

“The awareness of these developments in Australia is remarkably poor, even among public health specialists, health administrators and health economists. In an attempt to overcome this Marc Budge and I, under the auspices of the ARC and NH&MRC Ageing Well Research Network ran a one day workshop in Canberra in Oct of 2006, that did help a little in getting some visibility in Government.”

“Where are we in Australia? Not very far I fear, unless this new government makes e-health a serious part of its reform agenda! Some of the states are slowly becoming active. Victoria is quite advanced, SA recently released a tender for telehealth services, WA is beginning to convert its general interest into some activity, and Queensland will I am sure in the near future, become quite active. NSW we don’t need to talk about!

However at National level, we are at least 10 years behind the UK and Europe and have effectively a policy vacuum in Canberra! We can but hope that the new Government with these new initiatives will extend the e-health agenda beyond NEHTA and the EHR, to on the ground, new ways of delivering health care services and managing the chronically ill not in secondary and tertiary hospitals, but at home and in the community.”

In a second e-mail he also made the points:

“The reality is that we have been producing a very good comprehensive EHR from the home for years and can easily send it anywhere using HL7 messaging. We showed that at the Medinfo conference. It’s just that we have nowhere to send it to!

The problem is that Ian at NEHTA is telling me that integrating home telecare/telehealth initiatives/data is not even in his thinking in less than 4-5 years!”

Enough said in my view..we need to work to have this work and its potential firmly on the e-Health agenda!

David.

Addendum:

As if to confirm the views cited above the following appeared a day or so ago.

Seniors favor telemedicine if it keeps them independent

Older adults and family caregivers are very willing to use technologies such as telemedicine and telepharmacy that can allow them to remain independent and in their own homes, according to a report from AARP. But both groups could benefit by knowing more about technological innovations that are available today and those that are on the horizon, the report notes. Three-fourths of older adults support use of telemedicine to diagnose or monitor health conditions remotely in their home, while more than 9 in 10 support use of telepharmacy to have their doctor monitor their medications. Caregivers are also willing to use new technologies to meet their needs; but more than 8 in 10 think they will have difficulty persuading the people they care for to use these items.

More at

http://www.aarp.org/research/housing-mobility/indliving/healthy_home.html

Enough said. This is a coming thing for sure!

D.