Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Sunday, May 10, 2009

Useful and Interesting Health IT News from the Last Week – 10/05/2009.

Again, in the last week, I have come across a few news items which are worth passing on.

First we have:

Getting connected not a priority for seniors

  • Dan Harrison
  • May 8, 2009

MORE than 15 years after the invention of the World Wide Web, almost half of Australians over 65 have never used the internet.

A report by the Australian Communications and Media Authority, released yesterday, showed 44 per cent of the nation's seniors had never gone online, while only 48 per cent of them had a home internet connection.

Of those older Australians who have never gone online, only 4 per cent said they were likely to in the future.

Asked why, 75 per cent of these said the internet was not relevant to their lifestyle.

In contrast, all respondents aged 14-to-17 had used the internet, and 92 per cent used it at least weekly.

More than half of respondents aged 14 to 49 used the internet daily.

More here:

http://www.theage.com.au/national/getting-connected-not-a-priority-for-seniors-20090507-awt9.html

This is a very important statistic for the NHHRC to take careful notice of. Given the key demographic who will need their proposed Personal EHRs are in this age group, there is clearly a major issue about what to do with the ½ who just are not connected. A clearly discriminatory plan in my view. As I said in my submission the whole proposal needs a major rethink.

Second we have:

Real-time data vital in swine flu fight

Karen Dearne | May 05, 2009

THE lack of a connected health IT infrastructure will hamper Australia's efforts to contain swine flu, e-health experts warn.

Nations with good e-health capacity are analysing vast volumes of patient data taken from providers' systems in near real-time, but federal and state health planners are forced to rely on fragmented and poorly resourced data sharing networks.

"If there is an e-health infrastructure, we have the potential to deal with disease outbreaks before they become pandemics. The technology is already available," iSoft chief operating officer Andrea Fiumicelli said.

"Time is of the essence. In the past, the spread of diseases was measured in months, today it is a matter of hours because of the rapid movement of goods and people around the world.

"Information technology is the only way to meet the time challenge in collecting and sharing information in a pandemic."

Once doctors, hospitals, labs and researchers are all using e-health software, it becomes possible to automatically analyse patient records or medical processes to identify risks, flag alerts and speed up diagnostic or treatment responses.

More here:

http://www.australianit.news.com.au/story/0,25197,25429057-15306,00.html

There are good examples of really well developed e-Health surveillance system – especially in the UK with the EMIS based system. We have yet to get seriously close to that situation here which is a significant worry. It seems to me we may not have seen the last of this virus.

Third we have:

Plans to keep business ticking over in pandemic

Karen Dearne | May 05, 2009

BUSINESSES are considering workplace strategies to protect staff and keep critical systems running in the event of a mass influenza outbreak.

Gartner research director Steve Bittinger says most companies are prepared, having learned the lessons of the SARS and avian flu epidemics in 2003-04.

But they expect a large proportion of the workforce to be absent for a week or more due to the new virus, while the policy of social distancing -- which encourages people to minimise contact with others -- will keep many others out of cities and off public transport.

"The number one response to the pandemic is to just stay home, have some food in the cupboard and if you do have to go out, be careful," he said.

"Fortunately, a substantial amount of IT work can be done from home these days, and most people already have those arrangements in place."

In situations where people needed to remain onsite it was generally possible to reduce staff numbers to small teams.

"You have a team who come in and work a shift together, then all go off together," Mr Bittinger said. "Then the next shift comes in -- there's no overlap ... If one group gets sick you haven't lost your entire workforce."

More here:

http://www.australianit.news.com.au/story/0,24897,25429058-15319,00.html

Good to see companies are being prudent.

Fourth we have:

IBA Health (ASX:IBA) Changes Its Name to iSOFT Group Limited (ASX:ISF)

Sydney, May 5, 2009 (ABN Newswire) - IBA Health Group Limited (ASX:IBA)(PINK:IBATF) - Australia's biggest listed health IT company today announced that shareholders voted in favour of changing the company's name to iSOFT Group Limited (ASX:ISF) to build on the goodwill associated with one of the world's leading health IT brands, iSOFT.

The company's shares will trade as iSOFT Group on the Australian Securities Exchange, under the new ASX code ISF, from 8 May. The decision will align the company's name with its major brand and embrace a common identity among shareholders, customers and employees, IBA's Executive Chairman and CEO Gary Cohen told investors at the company's headquarters in Sydney today.

"The time is right for the company's name to reflect this powerful brand and leverage our footprint across 38 countries," Cohen said. "We have already implemented the iSOFT name among all our strategic products, and have relationships with some 13,000 customers."

More here:

http://www.abnnewswire.net/press/en/60599/IBA_Health_ASX:IBA_Changes_Its_Name_to_iSOFT_Group_Limited_ASX:ISF.html

Worth just noting the change has now formally occurred.

Fifth we have:

e-Health, Dr Strangelove style

Tuesday, 05 May 2009 | Julian Bajkowski

Actual article is here:

http://www.misaustralia.com/viewer.aspx?EDP://1241491501933&section=blogs&xmlSource=/blog/feed.xml&title=e-Health%2C+Dr+Strangelove+style

It describes a 1961 EHR initiative from IBM. Reminds us all how long we have been at this!

See the video here:

http://www.youtube.com/watch?v=t-aiKlIc6uk

For other Youtube material on EHRs go here:

http://aushealthit.blogspot.com/2007/12/youtube-and-electronic-health-record.html

Sixth we have:

Roxon rebuff strains national network ROI

Telco industry to lobby Rudd on key issues

Darren Pauli 08 May, 2009 00:01

Tags: nbn

Federal Health Minister Nicola Roxon has ignored calls from the telecommunications industry to integrate hospitals and healthcare networks into the National Broadband Network (NBN).

The industry's leading experts say government could lose millions unless disparate and costly fibre network contracts are integrated into the $43 billion NBN.

Roxon refused to attend a recent meeting with the Digital Economy Industry Workgroup, which includes experts from telecommunications, health and energy sectors, to discuss network exit plans for hospitals and other health agencies.

The workgroup, setup earlier this year, argues millions could be saved by allowing agencies to scrap existing network contracts and standardise on NBN services.

Telecommunications analyst and workgroup member Paul Budde said Roxon must address the issue within her department to ensure agencies are ready to move to the NBN as it is phased in.

More here:

http://www.computerworld.com.au/article/302413/roxon_rebuff_strains_national_network_roi?eid=-255

It seems to me we all have a problem with the way the Health Agencies nationwide a managing the use of technology. Some serious leadership is really required here:

Seventh we have:

MBS penalties mooted for e-health avoidance

Andrew Bracey - Friday, 8 May 2009

GPs who do not sign up to the government’s e-health agenda could find their access to the MBS restricted, under radical new proposals touted by the National Health and Hospitals Reform Commission (NHHRC).

The new proposals – released in a supplementary paper last week – recommend that public and private benefits for health and aged care services be tied to the provision of personal e-health records for all patients. GPs would have until January 2013 to comply.

However, AMA e-health committee chair Dr Peter Garcia-Webb claimed the proposal could greatly disadvantage patients.

“It may not be possible for a GP to meet those requirements, and in those cases, patients would not be able to claim rebates from them,” he said. “It would prevent patients claiming rebates that the existing system gives them. We would certainly not be in favour of this.”

NHHRC member and National E-Health Transition Authority clinical lead Dr Mukesh Haikerwal said the requirements would need to be matched by IT infrastructure grants or incentives for health care providers.

More here:

http://www.medicalobserver.com.au/News/0,1734,4476,08200905.aspx

I am surprised there has not been a more furious pushback from the profession. They seem to be sleepwalking into a real ambush in my view. The proposal is almost as intrusive as the plan from Senator Ludwig to have bureaucrats review patient clinical information as discussed a week or so ago. See here:

http://aushealthit.blogspot.com/2009/04/why-are-ministers-roxon-and-ludwig.html

Eighth we have:

Auditor-General to review NBN tender

Mitchell Bingemann | May 06, 2009

THE Auditor-General will conduct a preliminary review of the Government's terminated national broadband network tender following concerns raised by the Opposition.

On April 7, Prime Minister Kevin Rudd aborted the original NBN request for proposals after finding none of the proponents - included Optus, Acacia and Axia - offered sufficient bids.

Instead the federal Government announced it would form a state-owned enterprise to build a $43 billion fibre to the home network in combination with private suppliers.

But concerns about the legal validity of the RFP termination, raised by Opposition Communications spokesperson Nick Minchin, have prompted Auditor-General Ian McPhee to initiate a preliminary review of the original tender process.

“The Rudd Government wasted almost 18 months and $20 million on a tender which was based on totally unrealistic key objectives, which the bidders themselves confirmed could not be met,” Senator Minchin said.

Lots more here:

http://www.australianit.news.com.au/story/0,24897,25438890-15306,00.html

This seems like a very good plan. The public and the providers will both be interested in knowing just how we wound up with such a failed process.

Lastly the slightly more software orientated article for the week:

OpenOffice.org 3.1 arrives, improves user interface

New features benefit collaborative document editing

Rodney Gedda 08 May, 2009 14:25

Tags: open source, open office, openoffice

The first major release of the 3.0 series of open source office suite OpenOffice.org, version 3.1, is now available with big improvements in usability and the user interface.

OpenOffice.org now has anti-aliasing making graphics look “smoother” on screen and dragging objects now displays a “shadow” of the object, rather of a dotted outline.

General text formatting improvements include “overlining” in addition to regular underlining, subtle highlighting of background text and better grammar checker integration.

More here:

http://www.computerworld.com.au/article/302542/openoffice_org_3_1_arrives_improves_user_interface?eid=-6787

This is really getting to the stage when paying for MS Office is becoming optional – especially for home and small business use. There are certainly the MS Office ‘ribbon haters’ who will be thrilled with this release!

In case anyone missed it the Windows 7 Release Candidate is now available for download. See the following article for instructions:

http://www.smh.com.au/articles/2009/05/04/1241289106407.html

Windows 7: It's Vista done right

David Flynn

May 5, 2009

David Flynn gets hands-on with the latest version of Microsoft's operating system - and explains how to score a free copy to test for yourself.

More next week.

David.

Saturday, May 09, 2009

Report Watch – Week of 4 May, 2009

Just an occasional post when I come upon a few interesting reports that are worth a download or browse. This week we have a few.

First we have:

Getting Health IT Right under ARRA

Markle Foundation announces broad agreement on principles for Getting Health IT Right under the American Recovery and Reinvestment Act (ARRA).

Read Achieving the Health Objectives under ARRA (PDF, 453K)

Read the news release.

The Report links are found here:

http://markle.org/

Markle are serious contributors and their report will be worth a close read. Australia – instead of the mindless e-PIP program should be having a similar debate about how to foster e-Health here!

Second we have:

Wednesday, January 28, 2009

ROI of Personalized Medicine for Key Stakeholders Examined

A new report by the Deloitte Center for Health Solutions finds significant opportunities for the adoption of personalized medicine to produce a positive return on investment for key stakeholders in the U.S. healthcare system. The report also finds that consumers stand to gain the most significant ROI within the shortest time period.

The report, titled “The ROI for Targeted Therapies: A Strategic Perspective,” provides an analysis of personalized medicine’s economic value proposition. It examines the importance of ROI for multiple stakeholders--consumers, diagnostic companies, pharmaceutical and biotechnology companies, and payers.

More here

http://www.hfma.org/hfmanews/PermaLink,guid,9dd8115d-29a3-4118-bd13-0cbdc8fc80fd.aspx

Read the report.

This is an important area of future medical care that is very technology intensive.

Third we have:

Report: Change EHR Priorities

Hospitals should consider changing their priorities when implementing electronic health records, automating documentation of physicians’ notes earlier in the game, a new report suggests.

The change in priorities would help hospitals provide adequate data for “core measures” that many payers demand, according to a new white paper from Computer Sciences Corp., a Falls Church, Va.-based consulting firm. The Centers for Medicare & Medicaid Services, other payers and some states often require hospitals to use a set of national quality performance measures for pay-for-performance programs and other projects.

More here:

http://www.healthdatamanagement.com/news/EHR-28100-1.html

To view the full report, “Core Measures: All About the Data,” visit csc.com.

An interesting perspective from CSC.

Fourth we have:

Effect of an Electronic Medication Reconciliation Application and Process Redesign on Potential Adverse Drug Events

A Cluster-Randomized Trial

Jeffrey L. Schnipper, MD, MPH; Claus Hamann, MD, MS; Chima D. Ndumele, MPH; Catherine L. Liang, MPH; Marcy G. Carty, MD, MPH; Andrew S. Karson, MD, MPH; Ishir Bhan, MD; Christopher M. Coley, MD; Eric Poon, MD, MPH; Alexander Turchin, MD, MS; Stephanie A. Labonville, PharmD, BCPS; Ellen K. Diedrichsen, PharmD; Stuart Lipsitz, ScD; Carol A. Broverman, PhD; Patricia McCarthy, PA, MHA; Tejal K. Gandhi, MD, MPH

Arch Intern Med. 2009;169(8):771-780.

More here:

http://archinte.ama-assn.org/cgi/content/abstract/169/8/771?etoc

and this article:

An Electronic Health Record–Based Intervention to Improve Tobacco Treatment in Primary Care

A Cluster-Randomized Controlled Trial

Jeffrey A. Linder, MD, MPH; Nancy A. Rigotti, MD; Louise I. Schneider, MD; Jennifer H. K. Kelley, MA; Phyllis Brawarsky, MPH; Jennifer S. Haas, MD, MSPH

Arch Intern Med. 2009;169(8):781-787.

More here:

http://archinte.ama-assn.org/cgi/content/abstract/169/8/781?etoc

Two interesting trials with full abstracts available on the site.

Additional reporting is found here:

http://www.healthday.com/Article.asp?AID=626483

Medication Errors Could Be Cut: Experts
Two reports show promise of computers, pharmacists for proper prescribing

By Steven Reinberg

HealthDay Reporter

Fifth we have:

Acceptability of a Personally Controlled Health Record in a Community-Based Setting: Implications for Policy and Design

Elissa R Weitzman1,2,4, ScD, MSc; Liljana Kaci1, BA; Kenneth D Mandl1,3,4, MD, MPH

1Children’s Hospital Informatics Program at the Harvard-MIT Division of Health Sciences and Technology, Children’s Hospital Boston, Boston, MA, USA

2Division of Adolescent Medicine, Children’s Hospital Boston, Boston, MA, USA

3Division of Emergency Medicine, Children’s Hospital Boston, Boston, MA, USA

4Department of Pediatrics, Harvard Medical School, Boston, MA, USA

Corresponding Author:

Elissa R Weitzman, ScD, MSc

Children’s Hospital Informatics Program

One Autumn Street, Room 541

Boston, MA 02215

USA

Phone: +1 617 355 3538

Fax: +1 617 730 0267

Email: elissa.weitzman [at] childrens.harvard.edu

ABSTRACT

Background: Consumer-centered health information systems that address problems related to fragmented health records and disengaged and disempowered patients are needed, as are information systems that support public health monitoring and research. Personally controlled health records (PCHRs) represent one response to these needs. PCHRs are a special class of personal health records (PHRs) distinguished by the extent to which users control record access and contents. Recently launched PCHR platforms include Google Health, Microsoft’s HealthVault, and the Dossia platform, based on Indivo.

Objective: To understand the acceptability, early impacts, policy, and design requirements of PCHRs in a community-based setting.

Methods: Observational and narrative data relating to acceptability, adoption, and use of a personally controlled health record were collected and analyzed within a formative evaluation of a PCHR demonstration. Subjects were affiliates of a managed care organization run by an urban university in the northeastern United States. Data were collected using focus groups, semi-structured individual interviews, and content review of email communications. Subjects included: n = 20 administrators, clinicians, and institutional stakeholders who participated in pre-deployment group or individual interviews; n = 52 community members who participated in usability testing and/or pre-deployment piloting; and n = 250 subjects who participated in the full demonstration of which n = 81 initiated email communications to troubleshoot problems or provide feedback. All data were formatted as narrative text and coded thematically by two independent analysts using a shared rubric of a priori defined major codes. Sub-themes were identified by analysts using an iterative inductive process. Themes were reviewed within and across research activities (ie, focus group, usability testing, email content review) and triangulated to identify patterns.

Results: Low levels of familiarity with PCHRs were found as were high expectations for capabilities of nascent systems. Perceived value for PCHRs was highest around abilities to co-locate, view, update, and share health information with providers. Expectations were lowest for opportunities to participate in research. Early adopters perceived that PCHR benefits outweighed perceived risks, including those related to inadvertent or intentional information disclosure. Barriers and facilitators at institutional, interpersonal, and individual levels were identified. Endorsement of a dynamic platform model PCHR was evidenced by preferences for embedded searching, linking, and messaging capabilities in PCHRs; by high expectations for within-system tailored communications; and by expectation of linkages between self-report and clinical data.

Conclusions: Low levels of awareness/preparedness and high expectations for PCHRs exist as a potentially problematic pairing. Educational and technical assistance for lay users and providers are critical to meet challenges related to: access to PCHRs, especially among older cohorts; workflow demands and resistance to change among providers; inadequate health and technology literacy; clarification of boundaries and responsibility for ensuring accuracy and integrity of health information across distributed data systems; and understanding confidentiality and privacy risks. Continued demonstration and evaluation of PCHRs is essential to advancing their use.

(J Med Internet Res 2009;11(2):e14)
doi:10.2196/jmir.1187

KEYWORDS

Medical records; medical records systems, computerized; personally controlled health records (PCHR); personal health records; electronic health record; human factors; research design; user-centered design; public health informatics

Full paper is here:

http://www.jmir.org/2009/2/e14/

Very important material given what the NHHRC is proposing here in Australia – needs a close read.

Last we have:

The Doctor of the Future

By Chuck Salter

In March, President Obama identified "the biggest threat to our nation's balance sheet." Not major banks on the brink of insolvency. Not paralyzed credit markets. Not a bailout tab in the trillions. The biggest threat, he warned, "by a wide margin," is "the skyrocketing price of health care."

Health care accounts for $1 in every $6 spent in the United States -- and costs are climbing at twice the rate of inflation. Every year, an estimated 1.5 million families lose their homes because of medical bills. Although we have the world's most expensive health-care system, 24 countries have a longer life expectancy and 34 have a lower infant-mortality rate, according to the latest United Nations report.

But some physicians and surgeons have been quietly rethinking and reinventing medicine for the 21st century. Often collaborating with innovative companies, these pioneers are experimenting with cutting-edge technologies, from software to robots, that have the power to revolutionize the medical landscape -- producing better outcomes, lower costs, broader access, and greater convenience. And advances on a far greater scale could emerge from the stimulus package and the $634 billion the Obama administration proposes to invest in health-care reform; the much-discussed expansion of electronic medical records (see Why Electronic Health Records Are Worth the Hype--and the Price [0]) is just the beginning. As these breakthroughs come together, they will change the world for patients, doctors, insurers, regulators -- all of us.

The doctor of the future will see you. Now.

Vastly more here:

http://www.fastcompany.com/node/1266043/print

Interesting perspectives!

So much to read – so little time – have fun!

David.

Friday, May 08, 2009

International News Extras For the Week (04/05/2009).

Again there has been just a heap of stuff arrive this week.

First we have:

Pressure mounts on NHS patient e-records

By Nicholas Timmins, Public Policy Editor

Published: April 27 2009 23:20 | Last updated: April 27 2009 23:20

Main suppliers to the stalled £12.7bn National Health Service’s programme to ­create an electronic record of patients have been given until the end of November to demonstrate real progress in installing the systems in big acute ­hospitals.

If the seven-month deadline is not met, “we will look at alternative approaches”, Christine Connelly, the Department of Health’s chief information officer, told the Financial Times.

Asked whether that could involve termination of the billions of pounds’ worth of important contracts held by BT, CSC, Cerner and Isoft, she said: “At this point, we are not ruling anything out.”

She stressed, however, that “it is in all our interests to make the systems and solutions we currently have a success”.

Her comments came as she outlined the latest plan to get back on track the troubled records programme, which is running at least four years late. Under the plan, she said:

All hospitals will be given greater freedom to configure the system to their local needs.

A “library” of such adaptations will be built, so trusts can choose which version is closest to their requirements and then, if need be, adapt it further.

Much more here (Subscription required):

http://www.ft.com/cms/s/0/bae2ae52-3358-11de-8f1b-00144feabdc0.html

It seems we are getting towards the end game in terms of Cerner and iSoft delivering real working implementations. Can’t be much fun for those in the middle.

There is more reporting on the issue here:

Connelly sets a November deadline for suppliers

28 Apr 2009

Christine Connelly has given the main suppliers to the National Programme for IT in the NHS seven months to demonstrate "significant progress" in delivering information systems to the acute sector.

In a keynote speech to the Healthcare Computing conference in Harrogate, the newly styled Director General for Informatics said “we will look at alternative approaches” if the November deadline is not met.

More here:

http://www.ehiprimarycare.com/news/4790/connelly_sets_a_november_deadline_for_suppliers

Hard to be much clearer than this! Except maybe here.

U.K. Imposes Deadline To Fix Sick E-Health Program

The CIO of Britain's Department of Health says outsourcers working on the long-delayed project have seven months to get it right -- or they may have to get out.

By Paul McDougall, InformationWeek

April 28, 2009

URL: http://www.informationweek.com/story/showArticle.jhtml?articleID=217200451

Second we have:

London trusts in chaos as NHS IT system 'loses' waiting lists

Details of thousands of patients waiting for treatment have been lost, investigation reveals

Thousands of patients' details have been discovered on "lost" waiting lists at hospitals in London, as they struggle with a controversial new computer system installed as part of the government's troubled £12.7bn overhaul of NHS IT, an investigation has revealed.

The discovery has embroiled several trusts in a crisis which has already cost tens of millions of pounds in lost revenues and mounting bills for remedial work. It has also reduced the number of patients treated by hospitals. Trusts have been forced to put on additional clinics in a push to clear the backlog and have drafted in a legion of IT troubleshooters to fix the waiting list mess.

The Barts and the London trust has launched a "serious untoward incident" investigation - an NHS procedure reserved for crises that could cause serious harm or attract public concern - though officials insist no patients have come to clinical harm.

A joint investigation by the Guardian and Computer Weekly has found Barts and the London is now so overwhelmed by patient record confusion that it has stopped providing monthly data to the Department of Health on the government's key waiting list target, conceding it does not have reliable figures. IT mayhem at Barts and the London has also caused several neighbouring primary care trusts to miss their waiting list targets, with some urgently looking at alternative destinations for patients requiring hospital treatment.

Much more here:

http://www.guardian.co.uk/society/2009/apr/28/nhs-it-cerner-computers-hospitals

Continuing issues with the NPfIT that have doubtless prompted the first article tomorrow.

Third we have:

New electronic records would open VA care to all veterans

April 24, 2009 - 11:55 AM

Tom Philpott

Special to the Sun Journal

President Obama's ambitious plan to establish a lifetime electronic record for service members and veterans will improve delivery of benefits, speed processing of claims and, over time, open VA health care to any veteran, regardless of their medical condition or income level.

VA Secretary Eric Shinseki first raised the idea of a more sophisticated electronic record system, and linked it to automatic enrollment by all veterans in the VA health system, during a House hearing in February.

This week, through a press spokeswoman, Shinseki confirmed that universal access to VA health care is integral to the administration's plan to develop as quickly as possible a 21st Century electronic record system.

"Secretary Shinseki and the whole (VA) team believe that ‘uniform registration' " in the VA health system "is an essential part of the lifetime virtual record," said Katie Roberts, his press secretary, in an e-mail.

Shinseki and Defense Secretary Robert Gates were with the president April 9 in the Old Executive Office Building when Obama announced to an audience of veterans a "huge step toward modernizing the way VA health care is delivered and (VA) benefits are administered."

Obama described a comprehensive electronic record system, to be developed and used jointly by the Department of Defense and VA, which would hold all service-related documents, administrative and medical, on individuals from the time they enter service until "they are laid to rest."

Reporting continues here:

http://www.newbernsj.com/articles/electronic_45103___article.html/shinseki_record.html

This is a very interesting initiative given the scale and importance of the VA Health System in the US and its history of Health IT innovation.

Fourth we have:

Piecing Together Medication Administration

Howard J. Anderson, Executive Editor
Health Data Management, May 1, 2009

This is part two of a three-part series on patient safety. Part three, on clinical decision support for physician group practices, will appear in the October issue.

When it comes to using information technology to support medication administration, there’s no tried-and-true recipe for success. Many hospital executives agree that a handful of technologies can play key roles in improving medication safety. But creating a “closed loop” process to automate all the steps from the ordering to the distribution of medications is a remarkably complex undertaking.

There’s no consensus on what comes first, second or third in automating all the steps involved. And technology won’t solve anything unless it’s paired with changes in doctors’ and nurses’ workflows.

Computerized physician order entry certainly can play a critical role in improving medication administration. But only about 8 percent of hospitals have the costly technology in place so far (see January 2009 issue, page 18). That could change, however, as a result of looming extra payments from Medicare and Medicaid to hospitals under the federal economic stimulus package. Hospitals that use qualifying electronic health records systems that enable physicians to place orders electronically stand to gain extra payments.

Other technologies that can help improve medication safety include electronic medication administration records, which often, but not always, are subsets of broader electronic health records; automated medication dispensing cabinets; pharmacy information systems; and bar codes on medications and patient wristbands. In addition, some hospitals are devising ways to automate the medication reconciliation process, keeping more accurate records of all the drugs patients take before, during and after a hospital stay (see sidebar, page 28.)

Pioneering organizations and analysts alike say that it’s difficult to measure the success of medication administration automation efforts because it’s tough to pinpoint errors that are avoided and near-misses. And many hospitals lack meaningful data on error rates.

A great deal more here:

http://www.healthdatamanagement.com/issues/2009_65/-28110-1.html

This is a useful discussion of the place of ‘full cycle’ medication management and what the components are that make it up.

Fifth we have:

Here’s a “Meaningful Use” Tip

Hospitals that want to make an educated guess on how the federal government will define “meaningful use” of electronic health records under the economic stimulus package can use an existing benchmark, one expert says. They can refer to the qualifications for earning Stage 4 on the seven-level rating system of hospital EHR functionality from HIMSS Analytics, a Chicago-based research firm.

Jerri Hiniker, program manager at Stratis Health, a Bloomington, Minn.-based quality improvement organization, predicts the federal government likely will set standards for meaningful use of EHRs that align with HIMSS Analytics’ Stage 4. That stage calls for the use of both clinical decision support and computerized physician order entry, among other functionality.

More here:

http://www.healthdatamanagement.com/news/EHRs-28101-1.html

For more information on the HIMSS Analytics standards, visit himssanalytics.org.

This is a very live debate after the term was used in the Health IT stimulus legislation. All sorts of groups are contributing to the debate.

More here:

http://www.healthdatamanagement.com/news/stimulus-28127-1.html?ET=healthdatamanagement:e855:100325a:&st=email&channel=electronic_health_records

HIMSS Defines 'Meaningful Use' of EHRs

And here:

http://govhealthit.com/articles/2009/04/28/blumenthal-health-it-agenda.aspx

'Meaningful use' definition will shape health IT agenda, Blumenthal says

The forthcoming definition of the “meaningful use” of health information technology will set the direction of the Obama administration’s strategy for health IT adoption, said David Blumenthal, the new national coordinator for health IT.

And here:

http://www.modernhealthcare.com/article/20090429/REG/304299995

‘Meaningful use’ hearing provides broad HIT dialogue

By Joseph Conn / HITS staff writer

Posted: April 29, 2009 - 10:00 am EDT

The idea Tuesday was to have the National Committee on Vital and Health Statistics hold the first of two days of hearings on the “meaningful use” of electronic health-record systems.

The NCVHS got a lot more to chew on—a daylong discourse on the ills of the nation’s healthcare system and a broad overview of what role health information technology might play in healthcare reform.

In the 785-page American Recovery and Reinvestment Act of 2009, terms relating to “meaningful use” appear 108 times in the sections on Medicare and Medicaid incentives and penalties for using or not using health IT. According to a Congressional Budget Office estimate, the stimulus act will funnel as much as $34 billion into the IT subsidy program. (lots more follows).

And here:

http://industry.bnet.com/healthcare/1000595/lets-limit-meaningful-use-of-ehrs-to-what-really-works/

Let's Limit 'Meaningful Use' of EHRs to What Really Works

By Ken Terry | April 29th, 2009 @ 2:54 pm

And here:

http://www.healthdatamanagement.com/news/EHRs-28137-1.html?ET=healthdatamanagement:e858:100325a:&st=email&channel=electronic_health_records

Physicians Weigh In on Stimulus Terms

And last here:

http://www.healthdatamanagement.com/news/EHRs-28136-1.html?ET=healthdatamanagement:e858:100325a:&st=email&channel=policies_regulation

AHIMA: Focus on Results

AHRQ Readies E-Prescribing Tool

The Agency for Healthcare Research and Quality has contracted with the Rand Corporation, Santa Monica, Calif., to develop a toolset for implementing electronic prescribing systems.

The toolset will be a "how to" guide for implementing e-prescribing across various provider settings, according to a notice AHRQ published April 24 in the Federal Register.

Despite efforts of Medicare to encourage e-prescribing, adoption remains limited, the agency notes. "On the surface, e-prescribing involves getting a prescription from point A to point B," according to the notice. "In reality, the complexity of e-prescribing reflects all aspects of the process from appropriate prescribing, through dispensing, to correct patient use."

More here:

http://www.healthdatamanagement.com/news/e-prescribing-28098-1.html

Good to see some positive action in providing help in moving e-prescribing forward. Link provided in article.

Seventh we have:

Vt. ban on marketing use of Rx data remains intact

A federal judge in Vermont rejected a challenge to a state law that blocks the use of prescriber-identifiable data for marketing. U.S. District Judge J. Garvan Murtha wrote that the prescribing information represents protected speech under the First Amendment but can be appropriately limited to advance a substantial government interest, granting deference to the Vermont Legislature’s conclusion that it has one. The decision consolidates two lawsuits, one filed by a group of data vendors and another by the Pharmaceutical Research and Manufacturers of America, which sought an injunction blocking a provision of the law compelling drug companies to pay a fee to support an “evidence-based education” program.

More here:

http://www.modernhealthcare.com/article/20090427/REG/304279935

I have never understood why this data should be used for marketing. It is a noxious business that, in my view, should indeed be illegal. Good one the more enlightened States in making the move.

Eighth we have:

5 Myths on Health Care's Electronic Fix-It

By Tevi Troy

Sunday, April 26, 2009

Are electronic health records the panacea for all our health-care ills? Congress seems to think so: With strong cheerleading from President Obama, it has approved $20 billion for EHRs as part of the stimulus package. Health information technology undeniably holds a lot of promise, but it's still in its infancy. Is it worth a stimulus now? A look at some health IT myths:

1. Electronic health records will cure our health system.

EHRs will potentially provide a lot of benefits, most notably by reducing medical errors -- e.g., doctors prescribing medications to patients with an allergy to them -- that kill as many as 98,000 Americans each year. A much-cited 2005 Rand Corp. study of EHRs found that they could save $77 billion annually and potentially eliminate 200,000 adverse drug reactions. Yet a more recent analysis, by Stephen Parente and Jeffrey McCullough in Health Affairs, found that "the evidence base is not yet sufficient" to show that EHRs would improve outcomes.

Implementing EHRs to improve billing -- which would be the simplest and least creative way to spend Congress's money -- is not enough. EHRs can improve our system and help achieve the assumed cost savings only if they bring about changes in the way we practice medicine. Doctors have extremely limited time with their patients. EHRs would help by giving them access to the patients' documents, including all previous tests and conditions, in advance, and by allowing patients to communicate with physicians via e-mail. With the right kind of EHRs, doctors could obtain real-time guidance on the best care for a specific patient from databases containing all the latest diagnostic and therapeutic guidelines.

But this technology is evolving rapidly, and implementing systems in the right way will require thoughtfulness and creativity. As pediatrician and health IT expert Kenneth Mandl, who co-wrote a skeptical analysis of subsidizing EHRs for the New England Journal of Medicine, told the New York Times, "If the government's money goes to cement the current technology in place, we will have a very hard time innovating in health care reform."

Full article here:

http://www.washingtonpost.com/wp-dyn/content/article/2009/04/23/AR2009042303943.html

Read about the other 4 “myths” at the web-site. Comments welcome.

Ninth we have:

Making the Business Case for HIT

Carrie Vaughan, for HealthLeaders Media, April 28, 2009

Chief information officers are not always a member of the CEO's inner circle. In fact, only a quarter (25.23%) of CEOs listed a CIO as members of their senior executive team, according to the 2009 HealthLeaders Media Industry Survey. But the passage of the American Recovery and Reinvestment Act of 2009 may have just elevated their position. The federal government's $36 billion incentive package to install electronic health records means that more CIOs will report directly to the CEO and help set the strategy of the organization.

The role of the CIO has been evolving during the past several years beyond a position that focuses solely on technology and is viewed as the "keeper of information resources." In the April issue of HealthLeaders magazine ("Not Just Techies Anymore"), we examine how that role has evolved during the past several years. Now more than ever, CIOs are helping drive the operational strategy for the organization, says Asif Ahmad, vice president for diagnostic services and CIO for Duke University Health System and Duke University Medical Center. "If you look at the for-profit sector, most of the time the person who is running operations is also responsible for making sure the technology works," he says. "Healthcare needs to follow in those footsteps."

Much more here:

http://www.healthleadersmedia.com/content/232195/topic/WS_HLM2_TEC/Making-the-Business-Case-for-HIT.html

It is interesting to see how the role of the CIO is evolving as there is increasing recognition of the importance of the role in the health system and its sustainability

Tenth we have:

Microsoft Launches Amalga for Life Sciences

Microsoft Corp. has introduced a version of its Amalga data aggregation and reporting software for the life sciences industry.

More here:

http://www.healthdatamanagement.com/news/research-28126-1.html?ET=healthdatamanagement:e855:100325a:&st=email&channel=systems_integration

More information is available at microsoft.com/amalga.

More evidence of the Microsoft interest in the health sector.

Eleventh for the week we have:

Bill would boost open-source EHRs for rural use

By Joseph Conn / HITS staff writer

Posted: April 28, 2009 - 10:00 am EDT

West Virginia, a small, mostly rural state, is the adopted home of Democratic Sen. Jay Rockefeller, and, arguably, also where open-source healthcare information technology has been most widely adopted.

It is in keeping, then, that Rockefeller, past chairman and current member of the Senate Veterans Affairs Committee, and current chairman of the health subcommittee of the Senate Finance Committee, announced last week that he was introducing legislation to “facilitate nationwide adoption of electronic health records, particularly among small, rural providers.”

The Rockefeller bill seeks to do so by creating a public utility software system based on the clinical IT systems developed at taxpayer expense by the VA and the Indian Health Service, according to a news release and Rockefeller’s testimony in the Congressional Record.

The senator’s Health Information Technology Public Utility Act of 2009 would, according to a news release, “build upon the successful use of open-source electronic health records” by the VA, related software developed by the Indian Health Service and the federal health information exchange software released as open source earlier this month.

More here (registration required):

http://www.modernhealthcare.com/apps/pbcs.dll/article?AID=/20090428/REG/304289994

It will be interesting to see how the balance between proprietary and open source plays out over the next few years.

Twelfth we have:

In final remarks, Casscells touts informatics, SOA, small vendors

Health informatics is key to Defense Department efforts to reduce costs and improve quality as well as to the future shape of the national health care system.

That was one of the conclusions of a symposium that brought together government and private health care officials to discuss health reform, health care costs and the role of information technology in future health care systems. The conference took place on Friday at the National Defense University in Washington.

“We’re trying to get the new administration off to a good start,” said Dr. Ward Casscells, the assistant secretary of Defense for Health Affairs, speaking at a press wrap-up at the conclusion of the conference. “Secretary [Robert] Gates has asked us to do what we can to control costs while improving ease of access to health care and not jeopardizing quality. The president has set the same goals for the country as a whole.”

Lots more here:

http://govhealthit.com/articles/2009/04/27/cascells-farewell-remarks.aspx?s=GHIT_280409

These comments certainly define what is hoped for out of the planned Health IT investments.

Thirteenth we have:

Utah rolls out first U.S. open-source disease tracker

Public health agencies in Utah have deployed what the state calls the first open-source, Web-based infectious disease tracking and management system in the U.S.

The rollout of the open-sourced CSI TriSano disease tracker began with two local health departments in January and has since expanded to a total of 12 local agencies as well as the Utah Department of Health.

The state originally planned to acquire a commercial disease-tracking system. But the systems under consideration cost as much as $2 million before customization, according to David Jackson, product manager with the Utah Department of Health.

Instead, the state pursued an open-source development project, partnering with the Collaborative Software Initiative, a Portland-based software company.

CSI TriSano was built to replace a number of siloed systems in use at state and local health departments, noted Jackson.

Much more here:

http://govhealthit.com/articles/2009/04/23/utah-open-source-disease-tracker.aspx?s=GHIT_280409

Definitely topical work as we watch the potential pandemic emerge!

Fourteenth we have:

Hampshire rejects SCR for HHR

28 Apr 2009

The largest primary care trust in England has decided not to implement the Summary Care Record in the next 12 months and to expand its own shared care record system instead.

The Hampshire Health Record (HHR) already covers 65% of the Hampshire population and NHS Hampshire plans to roll it out to 90% of residents by the end of March next year.

It also covers Southampton City PCT, where 80% of residents have records, and Portsmouth City PCT, where 35% of residents have records.

NHS Hampshire said the HHR contains more information than the SCR currently holds and already accepts feeds from all GP systems. It also argued that promoting both the SCR and HHR could be confusing.

However, it said it was actively looking at how patients might be able to access the HHR through the national secure health portal, HealthSpace.

In a statement issued to EHI Primary Care, Jenny Nash, chief information officer for NHS Hampshire said: “Since the HHR project began, the national NHS Summary Care Record service has started.

Much more here :

http://www.ehiprimarycare.com/news/4792/hampshire_rejects_scr_for_hhr

One really has to wonder just how sensible this is. However with all the problems in the NPfIT it might turn out to be pretty smart!

Fifteenth we have:

At least four southern trusts plan for Lorenzo

28 Apr 2009

At least four hospitals in the south of England intend to implement CSC’s Lorenzo, according to informatics plans, with community and mental health trusts taking systems from both TPP and CSE-Servelec.

In South Central SHA several hospital trusts that have yet to receive a system under the National Programme for IT appear to be planning for a move to Lorenzo.

The informatics plan from NHS Hampshire , obtained by GP Dr Neil Bhatia under the Freedom of Information Act, reveals that Portsmouth Hospitals NHS Trust plans to implement Lorenzo in 2010/11 “if [it] provides required functionality”. Frimley Park Hospital NHS Foundation Trust is renewing its patient administration system contract for three years but will also implement Lorenzo “once tried and test and delivering benefits.”

More here:

http://www.ehiprimarycare.com/news/4791/at_least_four_southern_trusts_plan_for_lorenzo

A little good news I suspect if things work out – especially after the dire reporting in the top article in this collection!

Sixteenth we have:

Using Data to Change Processes

Data mining can be the foundation for meaningful changes in the practice of medicine. Inova Health System has evidence that proves this is far more than just a hypothesis. The Falls Church, Va.-based system, which owns five hospitals, is using the information pinpointed by data mining to help devise new clinical processes. Then it's using its electronic health records system to guide clinicians on how to follow those processes, providing rules and alerts to steer them on the right path.

The result? Serious safety events-those that cause serious harm or even death-declined by 60% from May 2005 to February 2009 at Inova's hospitals. Hospital-acquired infections declined 60% during the same period. And the mortality rate has substantially declined.

Inova is using Web-based data mining software called Quality Manager from Premier Inc., a Charlotte, N.C.-based purchasing alliance. It's a participant in Premier's Quest, a quality improvement benchmarking project. The alliance recently announced that it will expand the project beyond the original 166 hospitals.

Very much more here:

http://www.healthdatamanagement.com/issues/2009_65/-28117-1.html

Just more news about the utility of Health IT once you get started. A good article!

Fourth last we have:

Recession puts the squeeze on hospital IT projects

April 27, 2009 | Bernie Monegain, Editor

WASHINGTON – The recession has forced more than half the nation's hospitals to either scale back information technology projects already in progress or postpone them, according to a new survey from the American Hospital Association.

The findings are based on 1,078 responses that the AHA calls "broadly representative of the universe of hospitals."

The survey shows that 28 percent scaled back IT projects already in progress, while 27 percent decided not to move forward on planned projects. Six percent halted IT projects that were already under way.

Hospitals also reported scaling back or eliminating clinical technology plans, with 34 percent deciding to not move forward on their plans and 32 percent scaling back. Six percent stopped clinical technology projects already in the works.

Hospitals are finding themselves financially squeezed in other ways, too.

More here (with slides):

http://www.healthcareitnews.com/news/recession-puts-squeeze-hospital-it-projects

Hardly a surprise!

Third last we have:

HIT Policy, Standards Committees Official

In notices published on April 29 in the Federal Register, David Blumenthal, M.D., the national coordinator for health information technology, has established the HIT Policy Committee and the HIT Standards Committee.

Both committees are mandated under the American Recovery and Reinvestment Act. The HIT Policy Committee will advise Blumenthal on a range of issues related to implementation of a national health information network. The HIT Standards Committee will advise Blumenthal on standards, implementation specifications and certification criteria for the electronic exchange and use of health information.

More here (with links):

http://www.healthdatamanagement.com/news/economy-28130-1.html?ET=healthdatamanagement:e856:100325a:&st=email&portal=hospitals

Clearly no plan to waste time getting rolling!

Second last for the week we have:

Following Swine Flu Online

Tracking and communications could play a key role in combating a pandemic.

By Michael Day

The World Health Organization (WHO) admitted on Tuesday that it's too late to contain swine flu, and experts say that it is now vital to track the spread of the virus in order to mitigate its effects. Vaccines and antivirals will be crucial to the effort, but tracking and communications technologies could also play a key role in monitoring the virus, distributing accurate health information, and quelling outbreaks.

Bloggers and social-networking sites were among the first to follow the outbreak's rapid spread from its epicenter in Mexico--where swine flu has been linked to more than 150 deaths--to cities across the United States and on to Europe, Israel, and New Zealand.

The need for fast information has seen the Centers for Disease Control and Prevention (CDC) build up a large following on Twitter. Groups ranging from fellow federal institutions, such as the National Institute for Occupational Safety and Health, to local Red Cross divisions, as well as many regular Twitter users, are employing the service to receive updates. Some experts, however, warn that Twitter can just as easily spread misinformation and panic. According to data from the medical tracking site Nielson, conversations related to swine flu reached 2 percent of all messages on Twitter over the weekend. By contrast, Google's Flu Trends, a site that aims to spot flu outbreaks by monitoring search queries related to flu symptoms and treatment, has shown little increase in activity in recent days.

Much more here:

http://www.technologyreview.com/web/22554/?nlid=1986

This is a good summary of the various e-Health approaches being used.

This provides some rich information on the same topic.

http://mashable.com/2009/05/01/swine-flu-cdc/

Swine Flu: The Official CDC Social Media Toolkit

May 1st, 2009 | by Jennifer Van Grove

Last for this week we have:

EHR Implementations: Success Lies Beyond the Build

Rob Drewniak for HealthLeaders Media, April 28, 2009

When the uninitiated think of electronic health record implementations, they focus on build and rollout. Most likely, the implementation is considered an "IT project," and the communication machine starts rolling just before staff members are affected. However, the initiated know that EHR implementations—successful ones, that is—are process, workflow, and operational in nature. They are considered operational improvement projects with a healthy dose of change management, and communication begins when the decision to move to an EHR is made.

With the American Recovery and Reinvestment Act's HITECH incentives, healthcare organizations are being urged to roll out EHRs and use them in a "meaningful" way. The following are three areas that often get the short shrift during an EHR implementation, but they are as critical to success as the functionality itself.

Communication. One of the first steps in an EHR implementation is to carefully create a communication plan that focuses on all classes of end users. The message should address the benefits of the new system's functionality, as well as, the changes that will occur post-implementation to people's everyday workflow. From implementation experience at academic medical centers, ambulatory facilities, and community hospitals, my colleagues and I have identified the need to better prepare end users for the effects on their daily processes.

The learning and change process begins with these early communications. In addition to the "training" concept inherent in it, early adoption questions can surface that may alter the build and the training program. In addition to end users, leadership and the project team require early and frequent knowledge. You can use e-demos and training materials based on actual scenarios to help assimilate everyone involved to the new environment.

Much more here:

http://www.healthleadersmedia.com/content/232196/topic/WS_HLM2_TEC/EHR-Implementations-Success-Lies-Beyond-the-Build.html

This is very much the best being held back to last. Excellent set of points on how to improve the chances for success.

There is an amazing amount happening. Enjoy!

David.

Thursday, May 07, 2009

NHHRC E-Health Submission - Due Tomorrow - Comments Welcome!

Submission to National Health and Hospitals Commission

From

Dr David G. More

7th May, 2009

Background:

The NHHRC issued a press release entitled “NHHRC Backs Person-controlled Electronic Health Records” on 30 April, 2009.

This may be accessed here:

http://www.nhhrc.org.au/internet/nhhrc/publishing.nsf/Content/mediaRelease300409

In summary the report made 7 recommendations which were summarised as follows:

“The Commission has made seven recommendations to make person-controlled electronic health records a reality. These include:

    • By 2012, every Australian should be able to have a personal electronic health record that will at all times be owned and controlled by that person;
    • The Commonwealth Government must legislate to ensure the privacy of a person’s electronic health data, while enabling secure access to the data by the person’s authorised health providers;
    • The Commonwealth Government must introduce unique personal identifiers for health care by 1 July 2010;
    • The Commonwealth Government must develop and implement an appropriate national social marketing strategy to inform consumers and health professionals about the significant benefits and safeguards of the proposed e-health approach; and
    • The Commonwealth Government must mandate that the payment of public and private benefits for all health and aged care services be dependent upon the provision of data to patients, their authorised carers, and their authorised health providers, in a format that can be integrated into a personal electronic health record.”

Qualifications to Provide Comment:

I am a consultant in the e-Health domain and have been so for over 20 years. I have provided professional advice for both public and private sector organisations including DoHA, NEHTA, SA Health, NSW Health (where I acted as CIO for a period), IBM, Ramsay Healthcare etc.

My qualifications include medical and science degrees, a PhD in Medicine, 2 clinical fellowships in Anaesthesia and Intensive Care and a Fellowship of the Australian College of Health Informatics.

Key Comments:

I have the four major criticisms of the document as it was released.

First the evidence base on which is supports the deployment of the Person-Controlled Electronic Health Record (PEHR) has been assembled in what can only be termed a fraudulent and deceptive fashion. For reasons best known to the authors of the paper evidence for the use , by healthcare providers, of electronic health records (EHRs) has been appropriated and it is claimed this evidence supports the adoption of PEHRs which is simply does not.

To date I am not aware of any major studies validating the value of PEHRs (or PHRs as the rest of the world describes these records).

Indeed a major review published as late as December 2008 stated the following.

We spend nearly $2 trillion annually in healthcare in the US with a high cost per person and an unacceptable variability in the quality of care. It is clear that PHRs have the potential, if designed appropriately and adopted widely, to reduce costs and simultaneously improve quality and safety of care. This potential has led to enormous public enthusiasm for PHRs and large investment. However, the existing knowledge base that underpins this work is surprisingly limited and most of the fundamental issues remain unresolved. For PHRs to realize their future potential, additional research is essential, but it is unlikely to be performed unless substantial additional financial support is committed to PHR research and evaluation, especially from federal and commercial sources. If these additional investments are not made, much time and money may be wasted and the potential value of PHRs will remain unrealized.”

See the following for the full article.

http://www.jamia.org/cgi/content/full/15/6/729

Similar sentiments are expressed here in a slightly earlier paper when discussing benefits:

“Benefits of Personal Health Records

For consumers, PHRs have a wide variety of potential benefits. One of the most important PHR benefits is greater patient access to a wide array of credible health information, data, and knowledge. Patients can leverage that access to improve their health and manage their diseases. Such information can be highly customized to make PHRs more useful. Patients with chronic illnesses will be able to track their diseases in conjunction with their providers, promoting earlier interventions when they encounter a deviation or problem. Collaborative disease tracking has the potential to lower communication barriers between patients and caregivers. Improved communication will make it easier for patients and caregivers to ask questions, to set up appointments, to request refills and referrals, and to report problems. For example, communication barriers are responsible for many adverse drug events in the outpatient setting.11 In addition, PHRs should make it easier for caregivers (proxies for the patients) to care for patients, which is difficult today. A critical benefit of PHRs is that they provide an ongoing connection between patient and physician, which changes encounters from episodic to continuous, thus substantially shortening the time to address problems that may arise.

To date, there is limited evidence supporting these hypothetical benefits; however, many consumers have high satisfaction levels with existing early versions of PHRs.3,7,12,13 In particular, consumers place value on easy access to test results and better communication with clinicians.

The PHR can benefit clinicians in many ways. First, patients entering data into their health records can elect to submit the data into their clinicians' EHRs. Having more data helps clinicians to make better decisions. The PHR may also become a conduit for improved sharing of medical records. Patients who are more engaged in their health are more active participants in the therapeutic alliance, for example, when patients with chronic conditions collaboratively manage their illnesses with clinicians to reduce pain, improve functional outcomes, and improve medication adherence. Finally, asynchronous, PHR-mediated electronic communication between patients and members of their health care teams can free clinicians from the limitations of telephone and face-to-face communication or improve the efficiency of such personal contacts. Notably, all the advantages of PHRs for providers depend on the PHR being integrated with the provider's EHR.

Potential benefits of PHRs to payers and purchasers of health care include lower chronic disease management costs, lower medication costs, and lower wellness program costs, although none of these has been well studied. The greatest area of benefit relates to the chronic disease management, where costs are typically high.14

Full paper here:

http://www.jamia.org/cgi/content/full/13/2/121

Note there is “limited evidence supporting these hypothetical benefits”.

On the other hand there are many studies identifying the benefits of provider used EHRs. This evidence can be best accessed at the Health IT page of the US Agency for Health Care Research and Quality. See here:

http://healthit.ahrq.gov/portal/server.pt?open=512&objID=650&PageID=0&parentname=ObjMgr&parentid=106&mode=2&dummy=t

There seems little point in rehearsing this information again in this short submission

My second criticism is that by having the NHHRC publish this apparent plan – the fuller scope and much more fully thought out National E-Health Strategy developed by Deloittes for AHMAC – is very likely to be sidelined and not supported for implementation. The NHHRC document does not address a legion of issues regarding the development of e-Health in Australia and its support of Health Reform and this is a deeply concerning. At best the NHHRC document should be seen as being adjunctive to the work undertaken by Deloittes and Booz and Co on behalf of the NHHRC.

My third criticism is that even if the recommendations found on pages two and three of the PEHR document were to be implemented, and this seems to be highly unlikely, the document totally fails to address provider costs and compliance as well as overarching national e-Health governance. The benefits for the cost, sustainabilty and quality and health care in Australia would be dramatically less than that which may be achieved by implementation of the Deloittes plan.

Lastly I am deeply suspicious of the NHHRC motives in the formulation of this proposal. On page 11 we read “While we support this overall vision for e-health, we have long debated the most cost-effective means of enabling and encouraging the development of personal electronic health records.” I take this to be inferring that the NHHRC has cast around for a low cost way of seeming to be doing something in e-Health, has ignored the need to provide provider e-Health solutions and is hoping that by offering a voluntary PHR that the issue will go away – as the PHR will be made available cost free, or at low cost, by the likes of Microsoft or Google.

Let me be quite clear – a PEHR does not in any way replace the need for provider systems and networks and to think this proposal provides reform enabling e-Health for the NHHRC and the country is just utterly fanciful.

There are two things I also need to make it clear. First I am totally convinced of the necessity of an appropriate, funded e-Health plan as part of the overall NHHRC final report. Second I need to disclose I was an unpaid advisor to the consulting team who developed the Deloittes plan and that I have also made unpaid contributions to the work undertaken by Booz and Co.

It is my belief the NHHRC should issue a clarifying press release placing this document in its proper context as a discussion document for PHR directions in the overall context of the Deloittes National E-Health Strategy. The NHHRC then needs to say that it endorses the Deloittes work fully or explain how it will actually develop an implementable replacement that fully addresses the e-Health needs of all the stakeholders in the Australian Health System.