Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Sunday, August 09, 2009

Useful and Interesting Health IT News from the Last Week – 09/08/2009.

The Australian E-Health Press provided a good serve this week. It included these:

First we have:

Plan to link rebate access to GPs’ e-health capability

Elizabeth McIntosh - Friday, 7 August 2009

DOCTORS have welcomed the National Health and Hospitals Reform Commission (NHHRC) report’s e-health recommendations, but have questioned the intent of linking Medicare rebates to e-health capabilities.

The e-health proposals, which cost an estimated $1.8 billion, include person-controlled electronic health records for all Australians by 2012.

However, the NHHRC also called on the Government to mandate that payments for health and aged care services should eventually be dependent on the provider’s ability to transmit information to a patient’s personal e-health record, and to other health providers.

.....

But AMA e-health committee chair Dr Peter Garcia-Webb believed the proposal would not have a significant impact on general practice.

“General practice has taken huge strides in becoming electronic,” he said.

“There needs to be some thought to encourage e-health [among specialists].”

What was now needed was an overarching e-health framework and direction, he said.

.....

More here (subscription required):

http://www.medicalobserver.com.au/News/0,1734,5031,07200908.aspx

I am not quite sure where the AMA is coming from here. They seem to think this awful plan to force GPs and Specialists to send private patient information off to some undefined PHR in the sky is a good thing and that a overarching e-health framework and direction is needed. Yohoo! We have a framework (The Deloittes Strategy as recommended by AHMAC and the NHHRC) and we really need to actually start planning to implement and fund it – not just continue the navel gazing. The development of PHRs is towards the end of the priority list – we have a few other things to sort out first!

Second we have:

Pharmacy condemns codeine decision

6 August 2009 | by Simone Roberts

Tighter controls on over-the-counter codeine combinations will not address the problem of misuse of the products and will put significant pressure on pharmacists, say the profession's peak bodies.

Both the Pharmacy Guild of Australia and the Pharmaceutical Society of Australia (PSA) have expressed disappointment with the National Drugs and Poisons Schedule Committee (NDPSC) decision to upschedule OTC combination analgesics containing codeine (CACC) to Schedule 3 in a bid to address concerns of misuse and abuse of the products.

The Guild said the scheduling changes would only mask the problem and were unlikely to influence individual misuse behaviour.

It said it was regrettable that the committee rejected its proposal to adopt real-time monitoring and reporting of these products through its NotifyRx technology, calling it a "missed opportunity".

"This technology underpins the extremely successful Project STOP which has done so much to prevent the illegal diversion of pseudoephedrine," the Guild said in a statement.

More here:

http://www.pharmacynews.com.au/article/pharmacy-condemns-codeine-decision/493427.aspx

I really wonder where we are going with all this. We have the Guild pushing a technology solution to what I have to say I see as a real ‘non-problem’. Looking at the reasons for all this it is very hard to actually see the obvious statistic – what proportion of those who take these medications do so irresponsibly (i.e. is this really substantial problem?) and what is the evidence that what is proposed here will make a difference? I could not find that basic piece of information. Given Panadeine and similar have been available easily for the whole of my adult life (40+ years) one really wonders what has suddenly changed.

Third we have:

Alarm grows over high CT radiation

Adam Cresswell, Health editor | August 08, 2009

Article from: The Australian

THE amount of cancer-causing radiation exposure in CT scans can vary fourfold or more with different machines, even when identical tests are performed, radiology experts say.

After two separate warnings this week that some doctors appear to be ordering high-radiation CT scans inappropriately, the federal government's radiation watchdog said calibration discrepancies might be further increasing the unnecessary dose of X-rays some patients received.

The Australian Radiation Protection and Nuclear Safety Agency, which monitors the exposure of the population to medical and other sources of radiation, said it was working with professional groups to set benchmarks to guide how much radiation patients should receive for particular tests.

The agency's acting chief executive, Peter Burns, said there could be large variations in radiation output for some procedures. "It can vary by about three or four times ... for the same procedure," he said.

The National Prescribing Service journal Australian Prescriber this week published a paper warning of widespread overuse of chest CT scans, which expose patients to 400 times more ionising radiation than a plain X-ray.

A report in The Australian prompted the Medicare watchdog to say it was "horrified" at apparently unnecessary CT scans being ordered.

More here:

http://www.theaustralian.news.com.au/story/0,25197,25899092-23289,00.html

Not quite Health IT, but certainly Health Technology and it certainly needs to be used carefully used. The obvious solution is, of course, to use MRI and not CT scans in those at risk of getting any significant radiation dosage as MRI is radiation free and can get similar (if not better) images. Pity they are a bit more expensive.

Fourth we have:

Secret surgery waiting lists exposed

Article from Sunday Mail

BRAD CROUCH

August 09, 2009 12:01am

THOUSANDS of people are languishing for years on a hidden waiting list for elective surgery, despite State Government boasts of a 98.5 per cent reduction in overdue elective surgery lists.

While Government figures show only 32 patients were on official overdue waiting lists at the end of June, the unofficial list shows some people have been waiting a decade just to see a specialist before they even make it onto the official lists.

The revelation comes as the Sunday Mail confirms:

SENIOR doctors have written a protest letter over a move allowing Health Department employees other than clinicians to reassign patients to less urgent categories - with longer acceptable waiting periods for surgery - without being seen by a doctor.

PATIENTS with serious elective surgery conditions, including a woman with only one eye which needed surgery, were moved to lower priority categories in late June, allowing the Government to meet ambitious end-of-financial-year targets.

SPECIALISTS have signed a letter expressing grave concern about the "negative impact the overwhelming focus on elective surgery is having on both outpatient follow-up and emergency surgery".

Full article here:

http://www.news.com.au/adelaidenow/story/0,27574,25901723-2682,00.html

Is it really is hard to understand why it is impossible to keep track of waiting lists? No! It is in incumbent Government’s interests to muddy and confuse waiting list information to avoid any real political scrutiny. Sad about that!

Fifth we have:

Reversal on doctor register

Siobhain Ryan | August 08, 2009

Article from: The Australian

CANBERRA will be forced to make further changes to a national scheme cracking down on rogue health workers after it struck resistance from a key health union and was found wanting by ALP backbenchers.

A Labor-led Senate committee has recommended that a draft bill to register and accredit hundreds of thousands of health professionals be amended to curb ministers' powers and make their decisions more transparent.

More here:

http://www.theaustralian.news.com.au/story/0,25197,25899017-23289,00.html

I wonder how this legislation will relate to the proposed IHI legislation at covers health care providers.

Sixth we have:

Commentary

12:51 PM, 7 Aug 2009

Stephen Bartholomeusz

The NBN number crunch

Now that the board of the new National Broadband Network company, NBN Co, has been assembled, the moment of truth is nearing. There is little prospect that NBN Co can be financially sustainable on a standalone basis, which means the original concept of a giant public/private partnership will founder without massive and ongoing government subsidies.

The telecommunications team at Goldman Sachs JB Were has just released a major (92-page) report on the NBN. They estimate it will cost $37 billion to build – $41 billion if Telstra isn’t prepared to sell the ducts, pits and pipe that constitute the most strategic element of its ‘last mile’ network to NBN at a 33 per cent discount to the analysts’ $12 billion valuation – but be worth negative $9 billion in net present value terms.

As they conclude, ‘’it is difficult to see the market ascribing any value to an equity investment in a company such as this.’’

On their forecasts NBN Co won’t be free cash flow positive until 2025.

They argue that Telstra will be prepared to sell its passive infrastructure to NBN Co for $8 billion – a $4 billion discount to its assessed value – to demonstrate that it is a good corporate citizen (and presumably to try to avoid regulatory punishment for non-cooperation).

Telstra would also significantly reduce its maintenance capital expenditures and selling its assets to NBN Co would avert the threat that the NBN would ’go aerial’ and, in the longer term, leave Telstra’s existing network intact but eventually obsolete.

However, the Goldman analysts don’t believe Telstra will accept equity in NBN Co as consideration, given their view of its equity value. They believe it will be politically unpalatable for the government to pay cash for the assets, saying the most likely outcome was a mixture of cash, the transfer of some Telstra debt, and some kind of annuity stream.

More here:

http://www.businessspectator.com.au/bs.nsf/Article/The-NBN-number-crunch-pd20090807-UP4YJ?OpenDocument&src=sph

It is interesting just how long it is going to take to make this actually make some of its cost back. I sure hope the intangible and economic benefits flow before then!

There is more on the NBN here:

http://www.smh.com.au/technology/pmx2019s-national-broadband-plan-really-is-no-net-gain-20090802-e5re.html

PM’s national broadband plan really is no net gain

Chris Berg

A libertarian view asking if this maybe could be better thought out. The major consulting report on all this that is planned will be interesting when released.

See here:

http://business.watoday.com.au/business/mckinsey-wins-big-broadband-role-20090806-ebin.html

McKinsey wins big broadband role

Ari Sharp

August 6, 2009

CONSULTANT McKinsey & Company has emerged as a major part of the next phase of the national broadband network (NBN), snaring a role as joint lead adviser for the project's implementation study and having two of its former partners join the board.

Lastly the slightly more technical article for the week:

KDE 4.3 released for a ‘greatly’ improved experience

Functionality and usability combine for highly anticipated upgrade

Rodney Gedda 05 August, 2009 09:06

After six months of development the KDE project has released the most anticipated upgrade of the KDE 4 series, KDE 4.3, which promises to greatly improve the overall user experience of the open source desktop environment.

KDE 4.3, codenamed “Caizen”, has had the goal “polish, polish, polish”, according to its developers, who were scorned for beginning the KDE 4 series with a basic 4.0 release that did not have all the features of the 3.5.x predecessors.

With this release being the fourth of the KDE 4 series, the momentum and pace of development is definitely increasing with some 2000 feature requests implemented in the past six months alone.

Other statistics from development team indicate 10,000 bugs fixed and approximately 63,000 changes committed by nearly 700 contributors since 4.2.

More here:

http://www.computerworld.com.au/article/313796/kde_4_3_released_greatly_improved_experience?eid=-6787

It is astonishing just the amount of work that gets done in these major open-source projects.

See the results here:

http://www.kde.org/screenshots/kde350shots.php

Windows is really going to have to try very hard indeed to stay ahead!

More next week.

David.

Friday, August 07, 2009

Report and Resource Watch – Week of 03, August, 2009

Just an occasional post when I come upon a few interesting reports and resources that are worth a download or browse. This week we have a few.

First we have:

Quality down for non-QoF care

27 Jul 2009

The Quality and Outcomes Framework has led to a reduction in the quality of care for activities not included in the QoF and had a negative impact on continuity of care, according to a new study.

Researchers from the National Primary Care Research and Development Centre in Manchester looked at the quality of care in 42 GP practices in 1998 and 2003, before the QoF was launched, and in 2005 and 2007 following implementation of the framework.

The analysis examined care of patients with asthma, diabetes or coronary heart disease using data extracted from medical records and data from patients’ questionnaires on access to care, continuity of care and interpersonal aspects of care.

The results, published in the New England Journal of Medicine, showed that there were significant improvements in care provided for the three major diseases between 1998 and 2007 with the rate of improvement accelerating for asthma and diabetes after the introduction of the QoF.

However the rate of improvement slowed after 2005 for all three conditions and the quality of aspects of care not associated with an incentive in the QoF declined for patients with asthma or heart disease. Continuity of care also immediately declined after the introduction of the pay-for-performance scheme and then continued at that reduced level.

Much more here :

http://www.ehiprimarycare.com/news/5062/quality_down_for_non-qof_care

The full paper can be found here:

http://content.nejm.org/cgi/reprint/361/4/368.pdf

This is critical stuff that needs to be carefully reviewed and considered in the design of any ‘pay for performance’ incentive program.

The last paragraph of the discussion says it all.

“In conclusion, between 1998 and 2007, there were significant improvements in measurable aspects of clinical performance with respect to the care provided for three major chronic diseases. The initial acceleration in the underlying rate of quality improvement after the introduction of pay for performance was not sustained. If the aim of pay for performance is to give providers incentives to attain targets, the scheme achieved that aim. There may have been unintended consequences, including reductions in the quality of some aspects of care not linked to incentives and in the continuity of care.”

One line summary – “Provide incentives for the behaviour you want! It will work, but be careful what you leave out!”

Second we have:

Some 45,000 docs eligible for EHR subsidies: study

Posted: July 27, 2009 - 5:59 am EDT

Researchers at the George Washington University School of Public Health and Health Services estimate that as many as 45,000 physicians are eligible to receive up to $63,750 in Medicaid subsidy payments for the purchase and use of electronic health-record systems under the American Recovery and Reinvestment Act of 2009. If all of the Medicaid-eligible physicians receive the maximum payments, the researchers conclude, taxpayers will invest more than $2.8 billion in the EHR subsidy program.

More here:

http://www.modernhealthcare.com/article/20090727/MODERNPHYSICIAN/307269983

The report is found here:

http://www.gwumc.edu/sphhs/departments/healthpolicy/dhp_publications/pub_uploads/dhpPublication_506602E1-5056-9D20-3D7DD946F604FDEE.pdf

This is certainly a serious level of investment in getting EHRs in place.

Third we have:

Study Finds Electronic Health Records Not Ready for Genetic Information

  • Jul 24, 2009

Current electronic health records (EHRs) have a long way to go to meet the challenges of genetic/genomic medicine, reports a study in the July issue of Genetics in Medicine, the official peer-reviewed journal of The American College of Medical Genetics.

Although EHR systems have the potential to help integrate genetic information into everyday health care, they'll need new structure, standardization, and functionality to meet this goal, according to the new study led by Dr. Maren Scheuner of RAND Corp., Santa Monica, Calif. The researchers interviewed medical geneticists, genetic counselors, primary care doctors, and EHR vendors and specialists regarding the present and future role of EHRs in storing and using genetic information.

State-of-the-art EHRs lack the features needed even to record genetic information in a systematic way--much less use it in medical decision making, the responses indicated. While current EHR systems provide space for information on the patient's family history, there were limitations on how the information could be entered and used. For example, few systems were able to create or store a pedigree charting the inheritance of genetic conditions within families. EHRs provided little clinical decision support to help doctors assess the risk of genetic diseases or provide treatment alerts based on the family history. Systems also varied in the way they handled the security of genetic test results.

More here:

http://ohsonline.com/articles/2009/07/24/study-finds-electronic-health-records-not-ready-for-genetic-information.aspx

The abstract for the paper is here:

http://journals.lww.com/geneticsinmedicine/Abstract/2009/07000/Are_electronic_health_records_ready_for_genomic.5.aspx

It is important that these issues be carefully addressed as we move forward.

Fourth we have:

States Look to Electronic Prescribing to Move Toward a More Efficient Health Care System

NGA Center Issue Brief Highlights State Actions to Achieve a Higher Quality Health Care System Contact: Krista Zaharias, 202-624-5367

Office of Communications

Accelerating the Adoption of Electronic Prescribing

WASHINGTON—States are using innovative strategies to address the issue of integrated electronic health records and the electronic exchange of health information, according to a new Issue Brief from the National Governors Association Center for Best Practices (NGA Center).

Accelerating the Adoption of Electronic Prescribing examines electronic prescribing, or e-prescribing—the computer-based electronic generation and transmission of a prescription. E-prescribing improves patient safety and quality of care, increases prescribing accuracy and efficiency and reduces health care costs by making critical information available to health care providers. The use of e-prescribing will grow as states and others provide support for e-prescribing. In recent years, states annually have doubled the number of prescriptions sent electronically. If states stay the course, this rate of adoption will reach at least 50 percent by 2012, according to State Alliance for e-Health Call to Action for NGA.

More here:

http://www.nga.org/portal/site/nga/menuitem.6c9a8a9ebc6ae07eee28aca9501010a0/?vgnextoid=72b26bc7a7cb2210VgnVCM1000005e00100aRCRD&vgnextchannel=6d4c8aaa2ebbff00VgnVCM1000001a01010aRCRD

The report link is in the text

Good to see the pressure is building in this area.

Fifth we have:

Defense, VA halfway to full EHR interoperability: GAO

By Joseph Conn / HITS staff writer

Posted: July 29, 2009 - 11:00 am EDT

The healthcare organizations of the Defense and Veterans Affairs departments have met three of six objectives toward achieving what they have self-defined as “full interoperability” between their respective electronic health-records systems and “partially achieved planned capabilities” in the other three. However, those and the joint management program overseeing the project still need “additional work” to meet a Sept. 30 deadline, according to the Government Accountability Office.

The congressional watchdog, in a 35-page report, said the DOD/VA Interagency Program Office “is not yet effectively positioned to function as a single point of accountability for the implementation of fully interoperable EHR systems or capabilities between DOD and VA.”
More here:

http://www.modernhealthcare.com/article/20090729/REG/307299987

The link to the report is in the article.

Seems like a little way to go – but this is not an easy issue to address with two complex legacy systems.

Sixth we have

Prevention and Health Promotion Could Save Medicare $1.4 Trillion Over 10 Years

Les Masterson, for HealthLeaders Media, July 30, 2009

Government health promotion and prevention programs for pre-Medicare and Medicare populations could save the country as much as $1.4 trillion over 10 years—and add on average as many as 6 years on Medicare beneficiaries' lives, according to a new Center for Health Research at Healthways report.

Today's report, Potential Medicare Savings Through Prevention & Health Risk Reduction, found that focusing on programs that keep people healthy and reduce health risk factors, and manage chronic conditions—before and during Medicare eligibility—can have long-term cost savings. In fact, though these programs could extend beneficiaries' lives, the researchers found the cost savings associated with keeping people healthier would offset the extra years of life and coverage expenses that the federal government would have to pay for under Medicare.

"In this report, we clearly showed that you can, in fact, reduce risk and this does increase life expectancy, but you can still achieve savings over the course of a lifetime," says Elizabeth Rula, PhD, lead researcher at the CHR.

With baby boomers reaching Medicare age, the Medicare population is expected to jump from 45 million to nearly 80 million by 2030. Couple that fact with the healthcare reform debate in Washington and one can see why healthcare thought leaders and policymakers are searching for programs and savings to bend the healthcare cost curve.

Much more here:

http://healthplans.hcpro.com/content.cfm?content_id=236758&topic=WS_HLM2_HEP

Link to report in text.

Ms Roxon needs to read this one closely!

Lastly we have:

Most states monitoring diseases electronically: CDC

By Jean DerGurahian / HITS staff writer

Posted: July 30, 2009 - 11:00 am EDT

Most states have operational electronic disease-surveillance systems and are using a combination of systems to conduct disease surveillance and report public health information to the federal government, according to a status report by the Centers for Disease Control and Prevention.

In its weekly morbidity and mortality report, the CDC released findings from a 2007 survey it conducted to assess the progress states were making in developing electronic surveillance systems. Most states are using a mix of vendor information technology products, state-developed systems and the National Electronic Disease Surveillance System supported by the CDC to monitor diseases, the CDC said in its report. “State electronic disease surveillance systems varied widely and were in various stages of implementation,” according to the report.

More here (registration required):

http://www.modernhealthcare.com/article/20090730/REG/307309989

The report is in the text.

I wonder how close we would be to the status found here?

Enough goodies for one week!

Enjoy!

David.

Thursday, August 06, 2009

HIC 09 – Australia’s Peak E-Health Conference – Alert Number 3

The HIC 09 Conference is being held in Canberra between August 19 and 21, 2009.

The conference web site is found here:

http://www.hisa.org.au/hic09

In a series of posts over the next two weeks I want to highlight some of the goodies on offer, and encourage you to attend if you possibly can.

All the details and registration is available on the link above.

Alert 3.

The NHHRC Report has Changed the e-Health Landscape

The next 6 months are going to see a lot of interaction between the government and the health section as the response to NHHRC report is developed. If you want to participate in these discussions, or just be better placed to react to the outcomes, you need to be attend HIC09. HIC'09 represents your best opportunity to quickly gain the knowledge and personal networks to be more effective in supporting the effective delivery of our next generation of healthcare.

Call HISA on 03-9388-0555 if you have any questions about HIC'09.

It will be fun!

Be there!

David.

International News Extras For the Week (03/08/2009).

Again there has been just a heap of stuff arrive this week.

First we have:

E-Health - It All Depends on How It's Used

by GoozNews ~ 27 Jul 2009 10:54am

Technology isn’t a quick fix. Just ask General Motors. In the 1980s, the auto giant spent $50 billion to automate and computerize its plants in an effort to compete with Toyota. Today, GM is emerging from bankruptcy while Toyota still leads in producing high quality, fuel-efficient vehicles.

What happened? “The Japanese have a great way of describing the error that General Motors made,” said Thomas Kochan, co-director of the Institute for Work and Employment Research at the Massachusetts Institute of Technology Sloan School of Management. “It’s workers who give wisdom to these machines.”

Will the Obama administration’s $20 billion push to flood the nation’s physician offices and hospitals with electronic medical records (EMRs) suffer a similar fate? The July/August cover story in the Washington Monthly by Phillip Longman pointed to one possible stumbling block on the road to widespread diffusion of EMRs – self-interested software firms pushing proprietary systems that can’t talk to each other.

But there may be an even greater danger. The people who actually deliver care will fail to achieve the potential health benefits of having every patient’s EMR at their fingertips.

That was the reality facing Kaiser Permanente’s Colorado medical group in Denver five years ago. The health maintenance organization, touted as an exemplar of quality care, was an early adapter of EMRs. And what those records told local managers when it came to controlling blood pressure -- a major goal -- was troubling. Despite annual free checkups and prescribing lots of blood pressure pills, only 59 percent of patients had achieved control in follow-up visits. “Putting a blue sticker on a piece of paper that says you have high blood pressure wasn’t working,” said Sean Riley, the medical director of the group.

Since Kaiser is a unified health system with salaried physicians, it had a direct stake in raising compliance. Greater blood pressure control would almost immediately translate into fewer heart attacks, fewer hospitalizations and lower costs. But how could office-based medical groups reach into patients’ homes and lives to get them to change behavior?

Much more here:

http://www.gooznews.com/node/3025

This is an excellent article that makes a useful point. Once you have information you have to action it to make a difference. Of course if you don’t have the information there is just no chance of change and improvement!

Second we have:

Microsoft: E-health will drive future innovation

Published: Monday 27 July 2009

Corporations will pump billions of euros into e-health R&D in a bid to steal a march on competitors in a sector expected to be a major driver of economic growth, Pamela Passman, corporate vice-president at Microsoft, told EurActiv in an interview.

Pamela Passman is corporate vice-president and deputy general counsel at Microsoft Global Corporate Affairs.

.....

What are you doing in health?

We're doing a number of things. I think it's one of the most exciting businesses we're in. Then there's the Health Vault, which allows personal health information to be captured from devices.

I can share this with my doctor or I can actually learn more about my own health and better manage my health. We think there is huge opportunity with chronic illnesses to manage their own healthcare.

On the hospital side, people often complain that there are different software packages in use in radiology and surgery, which causes practical difficulties. What are you doing in this area?

We are using Amalga in hospitals to break down the silos between data, where it's X-ray information, laboratory or surgical information. We have huge partnerships with major hospitals in the United States. It has been incredibly well received.

A great deal of effort is underway to help healthcare institutions aggregate and share information. Amalga is able to cut across all these different software applications and suck out the data. It is a very significant contribution to what is a very challenging environment. There are a lot of custom-designed products in use.

On the consumer side, people often talk about the digital divide, but will some of these technologies which allow you to track your health be exclusively available to the few?

Health Vault is something that can be done as part of a telecoms company's package. In the US, it's an advertising-based model – which might not work everywhere. But there are certain governments who view this as a very cost effective way to provide a service to their citizens, so I think it's something that will be broadly available and broadly relevant to people.

The whole issue about whether or not people will have access to computers and have the digital skills to use the tools: that's why the work the EU and NGOs are doing is critical. Computer technology is becoming central to managing your health, finding a job, doing basic office skills.

What's the next Windows or the next Facebook or Google?

Well, the health sector has huge opportunities. The whole issue of energy efficiency and the role of software as an enabler of that will be big. The innovations will come in the application of technologies to specific areas where there are huge challenges like smart transportation, how to meter things better.

Distance learning, telecommuting – these are things that are still in their infancy but will change the way we live; the whole concept of search and being able to analyse large amounts of information and finding the really important things that are relevant from all the information that's available. When we think about search today, it's very static. Bing is taking a step forward, but there are more steps to take.

Lots more here:

http://www.euractiv.com/en/innovation/microsoft-health-drive-future-innovation/article-184406

This is a useful brief summary of the approach Microsoft is adopting in the e-Health space.

Third we have:

Tuesday, July 28, 2009

If Reform Stalls, How Will Health IT Efforts Be Affected?

by George Lauer, iHealthBeat Features Editor

Many involved in health IT -- physicians, hospital administrators, industry leaders, legislators and policymakers -- believe rapid, comprehensive movement toward digital health care in this country must be aligned with a major overhaul of the entire health system.

With a new administration in the White House, a Democrat-dominated Congress and a big spending package full of programs to stimulate health IT, it's been full-speed ahead for several months on both fronts -- reform and health IT.

But there is considerable talk in recent days about health reform losing steam in Congress. It's pretty clear there won't be a bill before the August recess, and some say major reform of any kind is unlikely this year.

If Congress fails to pass reform legislation this year, what will happen to health IT? And what, specifically, will it mean for American Recovery and Reinvestment Act funds designated for health IT expansion?

Reporting continues here (with links):

http://www.ihealthbeat.org/Features/2009/If-Reform-Stalls-How-Will-Health-IT-Efforts-Be-Affected.aspx

This article asks an interesting question, there is no doubt each will influence the progress of the other.

Fourth we have:

VA delay brings new project management scheme

By Joseph Conn / HITS staff writer

Posted: July 27, 2009 - 5:59 am EDT

Part one of a two-part series.

The Veterans affairs Department has tabled development work—and as much spending as possible—on 45 information technology projects, most of which involve healthcare IT systems. During the hiatus, VA brass will subject the projects to internal review and the strictures of a newly adopted IT project management scheme.

The IT program reviews come in the wake of a report, released in late May by the VA's inspector general's office, that chastised the department for its lack of IT management rigor. It also comes as a deadline looms for the VA to achieve its goal of making its clinical IT systems "interoperable"with those of the Defense Department's Military Health System.

Veterans Affairs Secretary Eric Shinseki and Assistant Secretary for Information and Technology Roger Baker made the joint announcement about the forced delays July 17.

Of the 300 IT projects currently under way at the VA, the 45 now on hold are at least one year behind schedule or more than 10% over budget, although "there tends to be a pretty good overlap on both of those," according to Baker.

Much more here (registration required):

http://www.modernhealthcare.com/article/20090727/REG/307279994

The US Veterans Affairs Department is a major health IT user. Their plans are always worth keeping an eye on.

Fifth we have:

E-health record bill 'up to $150m'

TOM PULLAR-STRECKER - The Dominion Post

The cost of an electronic health record system to store New Zealanders' medical data looks likely to fall between $50 million and $150m.

Argument has flared up again over the merits of the great leap forward for health sector technology.

Bennett Medary, managing director of The Simpl Group, says the cost estimate is based on responses from 30 suppliers to a request for information issued late last year. The Simpl Group is managing the procurement process on behalf of the Health Management System Collaborative (HMSC).

Mr Medary dismisses as "scaremongering" a suggestion by Orion Health, New Zealand's largest software exporter, that the bill for a system could be as high as NZ$100m to US$300m (NZ$459m).

HMSC, comprising seven district health boards, plans to issue a tender for the system next year. It could lead to a single electronic health record for each New Zealander that all health providers and each patient could access.

Mr Medary says such a system has the potential to save the health sector hundreds of millions of dollars a year. "The heath sector spends $6b to $7b a year. What we are talking about [spending] is 0.25 per cent of that. This could easily be self-funding."

But Orion Health chief executive Ian McCrae says the investment may not provide value for money and doubts it will be the "big leap forward we are all looking for".

The DHBs appear "pretty keen on getting a big American product in here" and New Zealand already has had a couple of cracks at importing American health IT systems, he says. "SMS was one of those which went into Capital and Coast Health and Health Waikato. It didn't go so well."

Mr McCrae says hospitals have invested very little in health technology over the past few years and feel as though they haven't made much progress. But he advises a "middle path" whereby DHBs would maintain a summary record of patient data at a regional level.

In that space, Orion is "hugely competent, and we would beat just about any vendor out there, as evidenced by deals we have won in Europe, Australia and Canada".

That would be instead of a full-blown electronic medical records system that would record all the "nitty-gritty pieces of information" gathered during treatments. Mr McCrae says most of these use "old technology" and would require that each hospital maintained its own subset of data.

"Instead of going from zero to $200m of investment, I am sure New Zealand could get some good solutions for quite a lot less. If they are New Zealand-supplied solutions, we can take that intellectual property and can sell it to the rest of the world."

More here:

http://www.stuff.co.nz/national/health/2675112/E-health-record-bill-up-to-150m

I suspect it might cost a bit more than they imagine...0.25% may not be enough! Good to see the serious planning is underway however.

Examining eHealth Ontario

Key players in the agency's contract and spending scandal

Last Updated: Wednesday, July 22, 2009 | 10:16 PM ET

CBC News

EHealth Ontario became embroiled in a scandal focusing on more than $5 million in untendered contracts. (CBC)

The revolving door at eHealth Ontario has been spinning quickly since the provincial agency was first fashioned out of the rubble of its failed predecessor.

Premier Dalton McGuinty proclaimed the agency's creation last September and put Dr. Alan Hudson and Sarah Kramer at its helm, in hopes the two health-care problem solvers could turn the organization around.

But seven months later, Kramer became the first to take the fall for a mounting scandal focused on more than $5 million worth of untendered contracts, conflicts of interest and anger over high-price consultants nickel-and-diming taxpayers.

The agency's goals were lofty: create an electronic health record system by 2015, cut emergency wait times and increase patient safety.

Here's a rundown of the predecessor organization, key players and the companies who received untendered contracts.

All the details here:

http://www.cbc.ca/canada/story/2009/07/22/f-ehealth-players-0722.html

This is a great summary of the cast of this scandal. What a mess!

Seventh we have:

Health care IT offers enticing returns

The federal government is funding a transition to digital medical records, reducing errors

By James Reed
July 26, 2009

For investors, recent changes in U.S. health care laws offer a classic example of trying to make lemonade from lemons.

Although health care is being restructured significantly by Congress, and longtime favorite health care names are suffering, nimble investors should be able to identify what is to come, regardless of what they wish would occur.

Regardless of what unfolds, medical information technology companies are likely to benefit. Canada, the United Kingdom and the Scandinavian nations already have, or are implementing, national health care IT programs under their nationalized health care plans.

This year, Congress passed the Health Information Technology for Economic and Clinical Health Act.

This act, along with significant stimulus funding, is expected to kick-start a transition to a digital health care system, from one that is paper-based. Advocates point to reduced medical errors and better patient outcomes during the first interaction with the physician or hospital as advantages of a computerized system.

Much more here:

http://www.investmentnews.com/apps/pbcs.dll/article?AID=/20090726/REG/307269996/1005

It is interesting to see the markets take an interest in Health IT.

Eighth we have:

The State of Health Information Exchanges

Carrie Vaughan, for HealthLeaders Media, July 28, 2009

I'm certainly coming across more examples of health information exchanges. Here are two HIEs that I read about in just the past couple of weeks.

New York Clinical Information Exchange. Comprised of nine hospitals and two other health institutions in New York this exchange has started sharing data for emergency patients. The EDs use a Web portal to access information on patients, including demographics, lab and pathology test results, discharge summaries, and medication histories. The exchange also feeds data to a project sponsored by the New York State Department of Health Centers for Disease Control that is studying the role of HIEs in biosurveillance.

Transforming Healthcare in Connecticut Communities. A coalition of hospitals, physician practices, federally qualified health centers, insurers and employers in Connecticut aim to build a statewide health information exchange; support small physicians efforts to implement electronic health records, develop training and deployment tools for physicians and healthcare workers; and develop quality measures and performance improvement targets. The THICC initiative will initially be funded solely by THICC members and will work in conjunction with the Connecticut Department of Public Health. The exchange will rely on Web-based components and community systems that hospitals and doctors can use to share patient health summaries and clinical data like x-rays.

Full article here:

http://www.healthleadersmedia.com/content/236593/topic/WS_HLM2_TEC/The-State-of-Health-Information-Exchanges.html

The buzz around Health Information Exchanges certainly seems to be building in the US.

Ninth we have:

Docs slow to embrace e-tools

By Marion Davis

Contributing Writer

Patients at Barrington Family Medicine know they can count on the doctors to answer a page at midnight or on a Sunday, and that living in town, they’ll even go into the office at odd times. But with the help of technology, they often don’t have to.

Drs. Lisa Denny and Andrea Arena use a secure Web portal where patients can book appointments, get test results, and e-mail questions – nothing urgent, but perhaps a concern about a drug’s side effects, or an update on blood sugar levels.

“It’s just another way for them to communicate with us,” said Denny, who has offered patients the Web tools since the office opened early last year. She and Arena have a “micropractice,” stripped down of costly support staff and focused on maximizing direct doctor-patient contact, and they pay extra to have a patient portal on their medical records software, eClinicalWorks.

“People particularly love getting their lab results the same day, and the appointment reminders are nice, too,” Denny said. The practice doesn’t offer “virtual visits,” as some doctors in other states do, but about 80 percent of patients get at least e-mail appointment reminders, and 40 to 50 percent use other features, too, she said.

Yet Denny and Arena are actually rare exceptions in Rhode Island when it comes to online communications with patients. An informal Providence Business News survey of local doctors and electronic medical records (EMR) software providers found little use of even readily available tools, and a general reluctance by doctors to venture in that direction.

Across the country, however, more and more doctors are using e-mail, Web portals, Web cameras, remote diagnostics equipment and even mobile phone applications to connect with their patients, especially in markets where insurers are willing to pay for such services.

A recent survey by the health-information firm Manhattan Research, a division of Decision Resources Inc., found 39 percent of doctors said they had communicated with patients online, up from 31 percent in 2007 and 19 percent in 2003, when the federal Health Insurance Portability and Accountability Act (HIPAA) imposed a slew of new privacy requirements. The vast majority of U.S. doctors – 84 percent – are now online, the firm found.

Much more here:

http://www.pbn.com/detail/43772.html?sub_id=43772&page=1

Despite the title this is an interesting article on how EHRs are actually being used.

Tenth we have:

EMIS LV approved for SCR roll out

27 Jul 2009

NHS Connecting for Health has announced that EMIS’s LV system has achieved full roll out approval for the Summary Care Record, which the agency has described as major breakthrough for the programme.

It said EMIS LV is used by about 45% of GP practices in England and the SCR implementation team would now begin working with those primary care trusts using the system.

James Hawkins, SCR programme director, said: “This milestone provides a catalyst for a significant shift in place and momentum in the rollout of SCR nationally for those NHS trusts implementing SCRs through EMIS LV.

"The news is also good for patients. It has been a long time coming but we can get on with the job of rolling out.”

The programme has been frustrated by the time taken by EMIS to become compliant with the SCR.

Healthcare IT system supplier Synergy system was the first GP system to achieve approval for national roll-out, followed by TPP’s SystmOne earlier this year. CfH said INPS’s Vision system has achieved limited roll-out approval so far.

More here:

http://www.ehiprimarycare.com/news/5065/emis_lv_approved_for_scr_roll_out

This looks to me like a major piece of progress for the UK’s National Programme.

Eleventh for the week we have:

Privacy Rule Burden: 62.3 Million Hours

HDM Breaking News, July 29, 2009

A notice in published July 29 in the Federal Register starkly demonstrates administrative burdens of complying with the HIPAA privacy rule.

The Department of Health and Human Services published the notice as part of its intent to continue requiring documentation of compliance. The notice lists a dozen documentation requirements, such as authorization to use and disclose protected health information, and notices of privacy practices.

More here (registration required):

http://www.healthdatamanagement.com/news/privacy-38740-1.html?ET=healthdatamanagement:e954:100325a:&st=email

This shows just how expensive it can be to comply with legislation – the lesson is of course to think carefully before pulling the legislative lever!

Twelfth we have:

Cerner 2Q Earnings Up 24% On Cost Cuts; 3Q View Weak

Cerner Corp.'s (CERN) second-quarter earnings rose 24% despite flat revenue as the health-care information technology company benefited from lower costs.

But the company gave a downbeat outlook for the current quarter, pushing shares down 3.7% after-hours, to $62.75. The stock through the close Wednesday was up 69% in 2009.

Cerner expects third-quarter earnings of 57 cents to 63 cents a share on revenue of $410 million to $430 million. Analysts surveyed by Thomson Reuters, on average, projected 63 cents and $447 million, respectively. And while reiterating its 2009 earnings target, the company lowered its revenue view by $50 million.

Much more here (subscription required):

http://online.wsj.com/article/BT-CO-20090729-718701.html

Interesting to see just how large Cerner has grown.

Thirteenth we have:

Funding expectations help boost HIT stock prices

By Jean DerGurahian / HITS staff writer

Posted: July 30, 2009 - 11:00 am EDT

The first half of 2009 indicated an uptick for markets, with healthcare information technology stocks gaining on promises of federal funding in the future more than on their current performance, according to an analyst's report.

Health IT stocks outperformed wider markets this year, showing a 30% gain compared with the Standard & Poor's 500 index, which grew 2%, according to the Q2 2009 Healthcare IT Transaction Summary, by Healthcare Growth Partners.

Most of that reflects the assumption that funding provisions and IT adoption mandates through the American Recovery and Reinvestment Act of 2009 are going to motivate hospitals and doctors to buy health IT over the next few years, said Christopher McCord, principal of Healthcare Growth Partners. But those drivers are still in the early stages, and it will take several more quarters before the market sees whether the expectations become reality, he said. “Meaningful use still needs to be better understood.”

More here (registration required):

http://www.modernhealthcare.com/article/20090730/REG/307309990

And it seems other companies are also pushing forward.

Fourteenth we have:

Davis: Google hits back

Tags: Conservatives Google Health Health Vault

29 Jul 2009

Google’s global privacy counsel has hit back at former shadow home secretary David Davis for an article criticising the Conservative Party’s reported plans to hand over medical records to the search giant.

In a lively post on his European Public Policy Blog, Peter Fleischer said Google had been “surprised and disappointed” to read Davis’ “vitriolic” attack in a column in the Times.

Davis’ column was aimed as much at his own party as Google. He described newspaper reports that the Tories might let patients lodge their records with Google Health or Microsoft Health Vault as “naïve” and “dangerous.”

Much more here:

http://www.e-health-insider.com/news/5076/davis:_google_hits_back

Seems Google thinks they are safe!

Fifteenth we have:

Feds: Jackson Memorial patients' records were sold in scheme

FBI agents accuse two people of stealing private patient records from Jackson Memorial Hospital and selling them to a lawyer seeking personal-injury clients. A JMH employee admitted she sold the files.

BY JAY WEAVER

jweaver@MiamiHerald.com

Ambulance chasing just took a reckless turn -- at the intersection of healthcare and the law.

A Miami man was charged Thursday with buying confidential patient records from a Jackson Memorial Hospital employee over the past two years, and selling them to a lawyer suspected of soliciting the patients to file personal-injury claims.

Ruben E. Rodriguez allegedly paid JMH ultrasound technician Rebecca Garcia $1,000 a month for the hospital records of hundreds of patients treated for slip-and-fall accidents, car-crash injuries, gunshot wounds and stabbings, federal authorities said.

Rodriguez then brokered the patients' names, addresses, telephone numbers and medical diagnoses to the lawyer, according to an indictment. The lawyer, not identified in court papers, used the information ``to improperly solicit JMH patients with hopes of representing them in future legal proceedings.''

Later, the lawyer paid Rodriguez a percentage of the legal settlements won from the patients' personal-injury claims, authorities said.

Lawyers are allowed to advertise on TV and billboards and in the Yellow Pages, but are prohibited from soliciting clients by phone or at their home or in the hospital.

``Whatever the low-water mark would be, this is it,'' prominent South Florida personal-injury attorney Stuart Grossman said of the JMH case. ``I don't know what would be worse, other than staging an accident.''

Much more here:

http://www.miamiherald.com/486/story/1165065.html

I can but agree with the last sentence!

Sixteenth we have:

New health idea puts emphasis on quality care

by Ken Alltucker - Jul. 31, 2009 12:00 AM
The Arizona Republic

Imagine a health-care system that rewards doctors for quality over quantity.

Such an experiment is taking place in Arizona thanks to the efforts of IBM, which wants more bang for its health-care buck.

The computer giant persuaded a health insurer, UnitedHealth Group, to test a new system in Arizona that pays doctors based on keeping patients healthy. That represents a departure from the fee-for-service model that pays doctors based on the number of patients they see and procedures they perform.

Local participants say the "medical home" system merits attention because it coordinates the major stakeholders in health care - employers, insurers, doctors and patients.

The idea is that if doctors and their patients are encouraged to better manage chronic health conditions such as diabetes or high cholesterol, patients are less likely to land in a hospital emergency room - the most expensive place to provide health care.

Advocates say the approach, in which doctors become a person's medical home for all their health issues, can keep patients healthier and reduce costs.

"Health care has gotten so expensive that people can't afford to get sick these days," said Dr. Danielle Sink, a Phoenix internal medicine doctor who is participating in the UnitedHealth pilot program. "Insurance companies are now motivated to pay up front."

As Congress debates ways to reform the nation's health-care system, the medical-home concept has gained momentum.

Much more here:

http://www.azcentral.com/arizonarepublic/news/articles/2009/07/31/20090731biz-medicalhome0730.html

I hope this model of care is close to where we wind up – this one we can be pretty sure works!

Fifth last we have:

Kaiser's Long and Winding Road

Howard J. Anderson, Executive Editor

Health Data Management Magazine, August 1, 2009

Electronic health records are in the spotlight, thanks to the federal economic stimulus package. Many hospitals and physician groups are scrambling to draft strategies to fully implement EHRs in time to qualify for maximum federal incentive payments. Relatively few have rolled out every component of a truly comprehensive EHR.

But Kaiser Permanente is entering the home stretch in what's turned out to be a seven-year drive to implement comprehensive EHRs, personal health records and related systems at all of its hospitals and clinics. The experiences of the Oakland-Calif.-based not-for-profit organization, which owns 431 medical offices and 35 hospitals plus a large health plan, provide valuable insights for others that aren't as far along.

Key lessons learned along the long and winding road, says Andrew Wiesenthal, M.D., associate executive director of The Permanente Foundation, include:

* Training and related productivity losses represent more than 50% of the total cost involved in a big EHR project.

* Training of clinicians is more effective if it's done "on the job" rather than in classes before the EHR is rolled out.

* Deploying EHRs throughout a hospital in one "big bang" is more effective that phasing it in unit by unit.

* Organizations that own several hospitals can benefit from rolling out EHRs at one organization, studying what works and what doesn't, and then using the same implementation formula at all other hospitals.

But perhaps the biggest lesson of all, Wiesenthal says, is that implementing a clinical system is never really over.

"What we are doing now is going back to everyone who has been trained in the 'get along' phase of system usage and assessing what they know how to do and helping them learn how to do things better," he says. "The 'final' phase is learning how to change how we do things better for patients and transform care. We're just at the threshold of all sorts of wonderful stuff."

That "wonderful stuff" includes, among other things, using clinical data to identify what treatments yield the best results and then alter treatment protocols, Wiesenthal says. He serves as co-leader of the EHR effort in his role at the foundation, which is the parent company of The Permanente Medical Group, the group practice arm of Kaiser.

Kaiser's efforts to alter the practice of medicine by leveraging data in EHRs could provide a valuable example to other organizations down the road, says Laura Jantos, principal at ECG Management Consultants, Seattle. Although Kaiser "is so large and so complex" that its EHR technical strategies may not fit a number of other smaller organizations, Jantos says Kaiser's efforts to revamp care delivery offer lessons on true health care reform.

Vastly more here

http://www.healthdatamanagement.com/issues/2009_69/-38718-1.html

A must read for all interested in how it can be done.

Fourth last we have:

HITSP standards, 'meaningful use' merge in specs

By Joseph Conn / HITS staff writer

Posted: July 31, 2009 - 11:00 am EDT

It took more than a hundred pages and about three months of labor to create a crosswalk between the previous work of the Healthcare Information Technology Standards Panel and the mandated eight categories of “meaningful use” criteria that will trigger federal subsidies for electronic health-record systems and were specifically mentioned in the American Recovery and Reinvestment Act of 2009.

HITSP was created in 2005, and has been working ever since on identifying and harmonizing standards with an eye to enabling EHR systems to more readily exchange patient information between each other. But the stimulus act changed the focus of the federal IT development effort—from standards organized around specific “use cases”—to a system targeting a still only loosely defined set of criteria against which hospitals and office-based physicians will be judged as to whether they are using an EHR in a “meaningful manner.”

The stimulus act also dramatically grabbed the attention of providers by switching the federal effort from a largely “market based” approach—i.e., no federal money provided—to a proposed economic stimulus effort that calls for spending an estimated $34 billion on EHR subsidies to be paid through Medicare and Medicaid to compliant providers.

The crosswalk is contained in a 115-page document, EHR-Centric Interoperability Specification. It was the largest of four specifications approved by the panel at its meeting July 8 in Arlington, Va., and publicly announced last week. The other three are: Exchange Architecture and Harmonization Framework Technical Note, 46 pages; Data Architecture Technical Note, 43 pages; and Emergency Message Distribution Service Collaborations, nine pages.

Much more here (registration required):

http://www.modernhealthcare.com/article/20090731/REG/307319991

Just a reminder – from last week – that this material is available.

Third last we have:

Thursday, July 30, 2009

'Anonymized' Medical Data Protects Privacy, Improves Care

by Deven McGraw

Greater adoption of electronic health records and health information exchanges could be as transformative for the U.S. health care system as online financial transactions have been for the commercial marketplace and online social networking sites have been for human interaction.

Done right, health IT will help us access and deploy data to enhance health care quality, reduce medical errors, decrease (or at least rationalize) health care costs, expand clinical research and improve public health.

But health data are highly personal and have a level of individual sensitivity for which there are few, if any, parallels. Increasing access to this data greatly increases the privacy risks. Failure to adequately address these risks will weaken public support for, and participation in, new e-health systems.

Some non-treatment uses of health data -- including quality, research and public health -- can be done with data where sufficient patient identifiers have been removed to make it anonymous to the recipient.

For example, such "anonymized" data can be used to assess the efficacy of health care treatments and strengthen our capacity to provide patients with better, more efficient health care. But our health privacy laws today do not promote the use of anonymized data. Instead, our laws, in many cases, either permit or require the use of fully identifiable data (including patient names, addresses, phone numbers, etc.) for these functions, providing little incentive to remove identifiers from data before its use.

Much more here (with links etc):

http://www.ihealthbeat.org/Perspectives/2009/Anonymized-Medical-Data-Protects-Privacy-Improves-Care.aspx

This is an issue that will need to have more thought given to is as we have more information in electronic form to analyse.

Much more also here:

http://news.idg.no/cw/art.cfm?id=B277FF99-1A64-67EA-E4DB4DEAD839AF9B

Privacy matters: When is personal data truly de-identified?

Jay Cline

25.07.2009 kl 14:52 | IDG News Service

Second last for the week we have:

Commentary: VA memo squashes VistA innovation

By Frederick D.S. "Rick" Marshall

Posted: July 29, 2009 - 11:00 am EDT

On May 26, the Veterans Affairs Department released a memorandum effectively denying VA hospitals the right to customize their medical-information software, known as VistA, to meet their local needs. The memo describes the new policy as a reasonable and necessary response to recent problems, but it is a disaster for veterans.

VistA policy from 1978 through the mid-'90s was designed to fulfill the VA's medical mission: serving veterans' healthcare needs. That meant putting the needs of its patients—and of the hospitals and clinics that serve them directly—ahead of the needs of the national VA bureaucracy.

For example, each hospital decided which VistA software to use. It could make its own changes to national ("Class I") software, and decide for itself which local ("Class III") software to develop and use. National developers could not force hospitals to run their software; they had to make it useful enough that hospitals would choose to adopt it. Local developers didn't work for the national offices; they answered only to their local hospitals. And the hospitals themselves answered to their own doctors, nurses and other users—the only people who understand what they need to best serve their patients.

This classic VistA policy recognized that only hands-on users can keep enough reality in the software-development lifecycle to keep it from becoming slow and irrelevant. Medicine and medical technology change continuously, and users in those fields are far more likely to demand useful, innovative functionality than bureaucrats who no longer (or never did) actually use the software. Having VistA developers serve their users first and foremost allowed VA to develop software so effective that it reduced medical errors and helped turn the VA into a healthcare leader.

More here (registration required):

http://www.modernhealthcare.com/article/20090729/REG/307299957

It seems hard to argue that to maintain usefulness systems have to evolve!

Last, and very usefully, we have:

Change Adoption and CPOE: Three Keys to Success

Successfully implementing CPOE requires getting multiple parties on board with the new system.

By Jacob Kretzing

The difficulties hospitals and health systems face in realizing the true benefit of computerized physician order entry (CPOE) stem largely from the fact that CPOE affects so many stakeholders in such profound ways. The order-entry process is central, and impacts workflow across the breadth of the organization.

As the third party managing CPOE implementation projects -- or the fourth party, if one considers IT, clinical staff and the vendor as distinct parties -- organizations such as ours have identified three core priorities that help facilities reach rollout with a high probability of success. As project managers, our focus is on promoting adoption and ensuring that physicians, nurses, pharmacists, ancillaries and other staff will be ready to embrace change. The ideal outcome is to implement a change-management process that better understands the "people side of change" in order to manage clinician expectations.

Much more here:

http://health-care-it.advanceweb.com/Editorial/Content/Editorial.aspx?CC=203655

At the very least the bases described here must be addressed for CPOE success.

Good stuff!

Much more here:

There is an amazing amount happening. Enjoy!

David.