Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Friday, October 02, 2009

NEHTA Announces A Strategic Plan for 2009-2012.

The following release appeared today.

News Release

The National E-Health Transition Authority Releases its Strategic Plan (2009-2012)

2 October 2009.

The National E-Health Transition Authority (NEHTA) has released its Strategic Plan (2009-2012).

The plan outlines how NEHTA will fulfil its mission to lead the progression of e-health in Australia.

NEHTA Chief Executive Peter Fleming said: "The release of the National E-Health Strategy in December 2008 outlined four major strategic streams of activity: foundations, e-health solutions, change and adoption, governance.

"NEHTA has considered its future work program based on the National Strategy and other important work completed this year including the National Health and Hospital Reform Commission recommendations.

"As a result we have produced our Strategic Plan to clearly show our stakeholders across the health sector the directions we are taking to drive the take-up and adoption of e-health.

"We are pleased to receive comments on the Strategy which is publicly available," Mr Fleming said.

"The Strategy outlines four strategic priorities that define our role in adoption and implementation," Mr Fleming said.

They are:

1. Urgently develop the essential foundations required to enable e-health. This priority stresses the need to deliver essential e-health services such as Healthcare Identifiers, secure messaging and authentication, and a clinical terminology and information service. These will form the backbone of Australia's e-health systems.

2. Coordinate the progression of the priority e-health solutions and processes. Some e-health solutions and processes provide the greatest opportunity to improve health practice and deliver benefit. Priorities include referrals and discharge, pathology and diagnostic imaging and medications management.

3. Accelerate the adoption of e-health. It is critical to increase the awareness and uptake of e-health initiatives by the various stakeholder groups, through collaboration and communication programs, incentives and implementation support.

4. Lead the progression of e-health in Australia. This priority reflects that NEHTA has a significant role in leading the direction of the current and future state of e-health in Australia, including future initiatives and the impacts on privacy and policy.

The Strategic Plan (2009 - 2012) is available for all stakeholders and interested parties at

www.nehta.gov.au

ENDS

On the website we have the following:

The National E-Health Transition Authority Strategic Plan (2009-2012)

The NEHTA Strategic Plan outlines how we will fulfil our mission to lead the progression of e-health in Australia.

The release of the Government’s National E-Health Strategy in December 2008 outlined four major strategic streams of activity: foundations, e-health solutions, change and adoption, governance.

We have considered our future work program based on the National Strategy and other important work completed this year including the National Health and Hospital Reform Commission recommendations.

As a result the NEHTA Strategic Plan has been developed to clearly show our stakeholders across the health sector the directions we are taking to drive the take-up and adoption of e-health nationally.

The Strategy outlines four strategic priorities that define our role in adoption and implementation. They are:

1. Urgently develop the essential foundations required to enable e-health. This priority stresses the need to deliver essential e-health services such as Healthcare Identifiers, secure messaging and authentication, and a clinical terminology and information service. These will form the backbone of Australia’s e-health systems.

2. Coordinate the progression of the priority e-health solutions and processes. Some e-health solutions and processes provide the greatest opportunity to improve health practice and deliver benefit. Priorities include referrals and discharge, pathology and diagnostic imaging and medications management.

3. Accelerate the adoption of e-health. It is critical to increase the awareness and uptake of e-health initiatives by the various stakeholder groups, through collaboration and communication programs, incentives and implementation support.

4. Lead the progression of e-health in Australia. This priority reflects that NEHTA has a significant role in leading the direction of the current and future state of e-health in Australia, including future initiatives and the impacts on privacy and policy.

As the NEHTA Strategy is now publicly available, all feedback is welcome.

See below to read the NEHTA Strategic Plan (2009–2012)

http://www.nehta.gov.au/component/docman/doc_download/840-nehta-strategic-plan-2009-2012

Comments to follow.

David.

Thursday, October 01, 2009

Who Else is Watching the e-Prescribing Stoush with Amazement and Confusion?

It seems the e-Prescribing wars are staging another battle!

The latest round seems to have been triggered by this reported statement.

MediSecure causing concerns over patient safety

29 September 2009 | by Mark Gertskis

There are fears that a lack of integration between e-script platform MediSecure and a popular doctors' prescribing software could lead to possible infiltration by unauthorised operators and threaten patient safety.

HCN chief executive John Frost has warned that MediSecure was not supported by its widely-used Medical Director software and was accessing records without proper authority.

"We have taken this unprecedented step as we have grave concerns around patient safety," Mr Frost said.

"To date, information regarding the apparent integration of MediSecure with Medical Director 3 has not been forthcoming from the relevant parties and, hence, HCN is not aware of how MediSecure accesses prescription data from Medical Director 3.

"Our concern is due to the significant patient safety risk associated with potentially using incorrect data for e-prescribing through unsupported and hence, by definition, potentially risky access methods."

More here:


This is followed by comments from the Pharmacy Guild that the Medisecure approach is unsafe because HCN does not really know how it is being done.

We then, of course, have the inevitable response:

MediSecure dismisses HCN claims on patient safety

In response to claims from Medical Director vendor HCN yesterday that its electronic script technology may compromise patient safety the MediSecure company issued a statement overnight denying this.

MediSecure Chairman John Cunningham said that the HCN assertion is unsupported by any facts and that MediSecure takes patient safety issues very seriously.

More here (registration required):


and here:

MediSecure defends patient safety accusation

30 September 2009 | by Mark Gertskis

The MediSecure e-script platform has vigorously rejected accusations that it could threaten patient safety because it was not supported by a popular doctors' prescribing software.

Pharmacy News yesterday reported on concerns by John Frost, the chief executive of HCN, that records from its Medical Director 3 (MD3) software were being accessed by MediSecure without proper authority, putting patients at risk.

"HCN asserts that MediSecure compromises patient safety," MediSecure chief executive Phillip Shepherd said.

"They need to explain precisely how this is supposed to happen. We suggest that the Royal Australian College of General Practitioners (RACGP) is in fact the professional body that is best placed to comment on patient safety issues.

"RACGP has not raised any issue with us, simply because they have looked at the e-prescription process and understand the professional checks and balances that are in place to ensure the best patient and health system outcomes arise from the MediSecure process."

More here:


Now I am an outsider but what it seems is going on here is an attempt on the part of the Guild to use the market share of Medical Director to drive their dominance of the prescription transmission space.

I for one would love to be a fly on the wall for the GP 09 Conference which is being held for 4 days in Perth starting on the First of October.

Here we find that Medisecure (which is associated with the RACGP who are also organising the Conference) is a Principal Sponsor and two grades lower as a Supporting Sponsor we have eRx!

See here:


There might be a few frosty exchanges of looks across the exhibition space!

Of course, as regular readers will know, I am firmly of the view that the prescription exchange infrastructure should be Government managed, have a Board that represents all stakeholders in charge, be open for use by all client systems who conform to the appropriate standards and cost no more than a cost recovery price (if anything at all).

All the finger pointing gets the wider e-Health agenda nowhere fast and just makes it hard for those who would like to get going. NEHTA and DoHA where on earth are you when you are actually needed?

David.

Wednesday, September 30, 2009

Health Information Technology (Health IT) - Can IT Really Help?

By Dr David G. More MB, PhD, FANZCA, FACHI

(Note: This is a short article which may be published – comments welcome)

It seems many have difficulty coming to grips with just what impact it is that a broader use of Information Technology might have on our health system. This difficulty is also often combined with the problem of working out just how it might be possible to get from where our Health System presently is to a new Health IT enabled health system.

One way of approaching answering this question is to consider what diagnoses have been made as to what presently ails our system and then to consider how each of these ailments may be improved or even cured by an appropriate investment in an improved Health IT infrastructure and relevant applications. In approaching the question in this way I am very clearly indicating that extra investment in Health IT is a necessary but not sufficient step to create the safe, high-quality and efficient health system we all sense is possible but which seems to be very difficult to get to.

In a recent article in the Medical Journal of Australia Lewis and Leader provided the following rationale as to why Health Reform was needed.

“Abstract

  • Traditional health care is fragmented, marred by quality and safety defects, with a failure to provide evidence-based care, and huge and unjustifiable variations in practice.
  • There is abundant evidence that traditional means of delivering health care are obsolete.
  • Concerns are deepening about persistent and widening gaps in health status that health care cannot overcome.
  • Increased spending on health care has never definitively solved the problems of access, quality, or equity.
  • Non-medical determinants of health indicate that the solutions to health problems lie mainly outside health care.
  • The current financial crisis may create the urgency and courage to both eliminate the fundamental problems in health care delivery and reduce health disparities.”

See: Why health reform? Steven J Lewis and Stephen R Leeder MJA 2009; 191 (5): 270-272

This abstract is available on line here:

http://www.mja.com.au/public/issues/191_05_070909/lew10514_fm.html

What is being said here is quite fundamental and very important I believe.

Essentially the authors are saying that there are a range of things that can be done to address and correct the internal ills of the present health system (points 1 and 2) but that there are some critical externalities (points 3-5) that will need to be addressed by changes in public expectations and by more fundamental changes in our society to address disadvantage and inequity.

I must say in passing I agree totally with points 3-5 and believe their solution – where there is one -lies in there being a more sophisticated discussion of the limits to health reform than there has been to date.

In terms of what should be done, a key issue to address the addressable. In this context, I think it is worthwhile to consider a key conclusion from a recent book from Canada which examined how to develop high performance health systems and specifically what might be done in Canada. One of the key conclusions of the afterword in some senses says it all. To really make a difference, among other things, the following is recommended.

“Embrace the information revolution

When it comes to comprehensive, real-time health information, Canada exhibits all of the characteristics of a country that doesn't want to know and doesn't want to tell. Those responsible for the health information and information technology (IT) agenda have said over and over that it may take 10 times as much money as we have thus far been prepared to invest to produce real-time performance information accessible to providers, the public, managers and policy-makers. Every high-performing health system story has electronic, standardized, widely used information at its centre. The next frontier is the office-based electronic medical record, which has to be standardized, interoperable, linkable and useful at multiple levels. Otherwise, we will end up with less analytical power than we had a decade ago.”

This paragraph is quoted from the following.

Lewis, S. 2008. "Afterword." High Performing Healthcare Systems: Delivering Quality by Design. 267-272. Toronto: Longwoods Publishing. For the full chapter here:

http://www.longwoods.com/product.php?productid=20153&cat=571&page=1

The full book can be browsed from here:

http://www.longwoods.com/home.php?cat=571

I think it can be fairly said that there is not much difference between ours and the Canadian system in this regard.

Going back to the MJA abstract there are four areas of systemic inefficiency which are raised in first point above. These are laid out as follows and I will consider each in turn.

“Traditional health care is fragmented, marred by quality and safety defects, with a failure to provide evidence-based care, and huge and unjustifiable variations in practice.”

1. Fragmentation.

We are all made well aware of the lack for co-ordination and information flows within the health system every time we receive even the simplest health service. Each service provider asks the same 20 questions, each one seems quite unaware of what had happened previously and each finds it near to impossible to easily access previous investigations, x-rays and so on ordered by others so they just go ahead and do it again.

Clearly once we put in place a secure managed messaging systems that link all health care providers and, with patient consent, allow the information that is increasingly held in electronic form to flow both waste and inaccuracy will drop and efficiency will rise.

Of course, before this can happen we need to have providers enabled with local systems that capture and manage patient information safely and reliably. Building this infrastructure is already underway but still has a very considerable way to go.

Only with Electronic Medical Records (EMR) and a robust Secure Clinical Messaging environment will so see major improvement in the co-ordination, effectiveness and efficiency, and importantly patient centeredness of the overall system.

2. Marred by quality and safety defects.

I think most are aware that virtually all clinical care carries risk and that if treatment is poorly judged or just wrong the outcome can range from trivial inconvenience to death. The US Institute of Medicine estimated in 1995 that in the USA there were 98,000 excess fatalities a year. That is the equivalent of a fully fatal jumbo jet crash each day of the year. We would fix the airline system in a week if that was happening but for some reason it is OK for the health system to be that dangerous!

The way these errors can be reduced is via the use of an EMR which provides electronic prescribing and electronic ordering of investigations which provides advice at the point of clinical decision making, where the evidence is clearest that quality improvement is most likely and most effective. Such clinical decision support systems are now well evolved and are improving as experience with large scale implementation is gained. They work, they make a very positive difference, and in 2009 there is no excuse for not using them!

3. Failure to provide evidence-based care.

At a slightly less point of care level, it is also well recognised that ease of access to professional clinical resources via the internet can assist the practitioner to provide care that is current and has been shown to actually make a difference to a patient’s outcome.

Two examples that provide models are the Clinical Information Access Program provided by NSW Health (see http://www.clininfo.health.nsw.gov.au/) and Isabel (see http://www.isabelhealthcare.com/home/default). Both these should be funded by Government for all clinicians. It would cost very little and make and appreciable difference to the quality of care and the consistency of care received by the Australian public.

4. Huge and unjustifiable variations in practice.

The evidence is utterly compelling that major errors of commission and omission in the health system are very frequent and that these errors, while not as dramatic and the errors in prescribing where a patient is poisoned or worse, the impact on quality of life and longevity can be just as profound. Examples include the failure to ensure asthmatics have a treatment plan, diabetics have regular eye checks and those with coronary artery disease do receive appropriate statin medication. Each failure to not follow the well established guidelines can be pretty much as fatal as the acute poisoning!

There is also strong evidence that the rate at which clinical practice changes to reflect ‘best clinical practice’ is unacceptably slow with diffusion of the best practice into usual practice sadly often taking decades.

Also important in this area is the concept of ‘rapid learning’ where the contents of many EMR’s can be used to greatly assist in clinical research and the tracking of unexpected reactions to prescribed medications. Use of such approaches, once the EMR infrastructure is in place, can make a major contribution to medical knowledge and post-marketing surveillance of newly introduced medicines.

This ‘rapid learning’ approach can also be used very effectively to exploit the information captured by EMRs and using aggregate information to provide feedback to the practitioner, in the form of a personalised and private audit, to see just how they are doing compared with the agreed standards. This can be quite effective and can indeed be made more effective by a regime of financial reward and penalties. Some may complain this is a bit like ‘big brother’ but I must say that with well designed and peer reviewed and agreed guidelines the excuses for not providing optimal care most of the time are hard to fathom.

As is clear from the above, understanding making a difference to the quality, safety and efficiency of Health Care in Australia through the use of information technology really only needs to recognise the truth of these defects and to appreciate that, with investment in Health IT, very significant improvement is possible in each.

For more detailed information on many aspects of Health IT the following link provides access to a comprehensive range of discussion and evidence based on fully peer-reviewed literature from all over the world.

http://healthit.ahrq.gov/portal/server.pt?open=512&objID=653&&PageID=12790&mode=2&in_hi_userid=3882&cached=true

That we see major investments in Health IT being undertaken in Canada, the US, the UK, New Zealand only emphasises the importance of Australia beginning a seriously planned and co-ordinated effort of its own. Certainly such investments have been firmly recommend both by the National Health and Hospitals Reform Commission and the earlier Nation E-Health Strategy developed for the Council of Australian Governments by Deloittes here in Australia. Many are becoming frustrated by the lack of apparent commitment from the present Government. The time for action has well and truly arrived in my view – a position which is well supported by the material offered here.

Tuesday, September 29, 2009

NEHTA and Software Certification and Accreditation. Where is it Up To?

A few months ago there was a meeting of the Senate Budget Estimates Committee for 2009-2010. It was held on 4 June 2009.

We now have some answers to Questions on Notice.

HEALTH AND AGEING PORTFOLIO

Question: E09-142

OUTCOME 10: Health System Capacity and Quality

Topic: e-HEALTH – NEHTA WORK DUE BY END OF 2009

Hansard Page: CA 70

Senator Boyce asked:

Provide an indication of what work NEHTA is due to complete and to implement this (calendar) year.

Answer:

The work that National E-health Transition Authority (NEHTA) is expected to complete and implement for the remainder of this calendar year includes the following:

For the Month of July, 2009

Initiative:

Conformance, compliance and accreditation

(Ensuring that software complies with Australian Standards and NEHTA specifications)

Outcome:

A document describing how a national certification authority for e-Health related software will function will be completed during July.

----- Extract Ends.

From NEHTA we have what this is about.

E-Health Compliance and Conformance

To achieve the promised benefits that e-health offers, it is important for healthcare providers and medical software vendors to comply with e-health specifications and standards.

Compliance with these standards has two requirements:

  • conformance in the way medical software systems implement the relevant e-health specifications and standards
  • compliance by organisations that operate an e-health system or supply an e-health service with the relevant laws, codes of conduct, industry standards and principles of good governance.

Conformance, which relates to how products and services implement e-health specifications, is generally conducted through self-assessment by the party implementing the software system or by an independent third party such as a test laboratory. Conformance may also be assessed by a second party, such as a healthcare provider that is evaluating a software system prior to purchase.

Compliance, which ensures consistency among e-health specifications, usually takes the form of self-assessment, but may also be performed by an independent inspection body.

Assessment scheme

NEHTA is creating an Assessment Scheme for each of its major e-health specifications. The documentation will describe the process for assessing compliance and conformance for NEHTA’s e-health specifications and the assistance that NEHTA provides to organisations performing the assessment.

The Assessment Scheme documentation will give the following information:

  • who may perform assessment (e.g. the scope of self assessment and the role of independent test laboratories and inspection bodies)
  • guidance concerning assessment methods, test specifications and test tools
  • levels of conformance and the timeframes for achieving conformance
  • guidance concerning conformance claims by implementers and the presentation of assessment results.

For most e-health specifications, NEHTA will also provide conformance test specifications and a comprehensive list of test cases to be used in conformance testing. NEHTA may also provide test software and assistance in understanding e-health specifications.

Assistance for procurers

NEHTA provides assistance to healthcare providers procuring an e-health system with regard to tender specifications and evaluation. In particular, NEHTA can help in correctly stating compliance and conformance requirements in tender specifications. NEHTA also makes available to procurers its conformance test specifications and test tools to assist in evaluating candidate e-health systems.

This information is found here:

http://www.nehta.gov.au/connecting-australia/cca

Needless to say this work is yet to be made public and I suspect it has not been done. It is now some months later than July. So yet again we have underperformance and in this case not properly informing Parliament of their progress.

NEHTA has been prattling on all this stuff since as far back as 2006. Indeed here we have a proposed time-line from March 2006:

Certification

Perspectives

  • Organisational, Informational, Technical

What do you certify?

  • Organisation
  • Implementation

Approaches

  • Self-certification
  • National certification organisation
  • Certify the certifier

Leverage existing assets

Way Forward

  • Analysis of national and international approaches
  • Available options
  • Cost/benefit analysis
  • Recommended approach

By June 2006

---- End Slide

It really is about time we had some delivery in this area. For everyone’s sake we need to get some clarity about just what NEHTA is planning, where it will lead and how it is going to work.

It also needs to be presented in Draft for Discussion with industry etc so practicality and common sense prevail.

Note I much prefer the CCHIT and HITSB approach from the US to any of the ideas I see from NEHTA.

See www.cchit.org.

David.

As I was finalising this blog MO alerted me to a related certification issue that needs to be sorted out as well. Here it is from the horse’s mouth.

Pre Publication Comment from Medical-Objects:

While a forward looking certification plan is good we are now 3 years down the track and nothing has happened.

There has recently been agreement by HCN, Healthlink and Medical-Objects that the only sensible way forward is enforced accreditation of all producers and consumers of the common HL7 V2 messages.

This was said by the CEO of Australia's most common GP package on the GPCG list:

"The only way we'll all move out of the dark ages of non-compliant messages is mandatory compliance and accreditation. Supporting old formats, non-standard formats, partially compliant formats, and lots of versions of each is a nightmare for us all. So yes to accreditation - bring it on with one key stipulation. It must be across the entire health sector not just primary care - else the result will be an even bigger mess. "

This view is widely supported and we have AHML accreditation available which would achieve 60% of this aim without setting up and specific governement organisation.

Its time it just happened. In my view this would be the single biggest advance in Health IT in the last decade.

Andrew McIntyre

Medical-Objects

Monday, September 28, 2009

Health Identifier Legislation Submissions - An interesting Collection of Views are Now Available.

In a service to the e-Health Community the website focussing on consumer e-Health issues – run by the Consumer Centred eHealth Coalition has published a listing of the submissions that have been made public by their authors.

The web site can be found here:

http://www.consumerehealth.org/index.html

The following outlines the positions the coalition is advocating.

Policy Position

Consumer Centred eHealth Coalition

The Consumer Centred eHealth Coalition is a group of non-government organisations concerned about privacy, security and confidentiality issues related to the roll out of eHealth in Australia.

All the organisations in the Consumer Centred eHealth Coalition recognise the importance of the development of a system of electronic health records (eHealth) that can be used by consumers as well as accessed by health professionals and healthcare providers. The Consumer Centred eHealth Coalition recognises the potential benefits of eHealth for maximising patient safety and the quality of health care in Australia.

However, the Consumer Centred eHealth Coalition maintains that there are valid and strong arguments that unless there is consumer confidence in the system, then patient safety will be not strengthened but, rather, will be threatened. If consumers are not confident in the privacy and security aspects of any eHealth regime, they will not participate, or worse, not disclose vital information or simply not tell the truth to protect their privacy.

The Consumer Centred eHealth Coalition is therefore very concerned with the direction of government policy development in this area. Government assurances about patient control and maintenance of privacy of health records in an electronic form are insufficient if there are no proper and effective governance arrangements in place before eHealth reforms are introduced.

The Consumer Centred eHealth Coalition is concerned that policy proposals about eHealth are being rushed into the public arena without adequate consideration of the privacy and security concerns of consumers. This is illustrated by the recent Discussion Paper, Healthcare Identifiers and Privacy, released by the Commonwealth Department of Health and Ageing.

The Consumer Centred eHealth Coalition is concerned that the Discussion Paper suggested that the proposals on identifiers could be put in place before reformed and harmonised privacy laws are in place (as recommended by the Australian Law Reform Commission) and without a legislative framework dealing with privacy and security issues that are specifically required for an eHealth system (as recommended by the Privacy Commission and the National EHealth Transition Authority (NEHTA)). This is not the first time that government has put the ‘cart before the horse’ in this area.

The Consumer Centred eHealth Coalition is also concerned that the community is being asked to respond to Government policy announcements without the vital analysis and information available to Government in the form of Privacy Impact Statements (PIAs). The Consumer Centred eHealth Coalition is aware of at least three PIAs commissioned by NEHTA but not released to the public. The Consumer Centred eHealth Coalition believes that the outcome of debates currently taking place about the structure of eHealth in Australia will affect the health and wellbeing of many future generations of Australians. The Consumer Centred eHealth Coalition strongly believes that the Government must make publicly available all PIAs about eHealth immediately so that the debate about and development of eHealth can be informed and the legislative processes transparent.

This information is found here:

http://www.consumerehealth.org/about_us_2.html

The listing of submissions includes the following:

Publicly available IHI submissions are listed here. Evidently, these will eventually be available at www.health.gov.au

If you'd like to add your submission below, please email us at info@consumerehealth.org and we'll post your link accordingly

The page with the current listing is found here:

http://www.consumerehealth.org/ihi_submissions_7.html

The submissions make interesting reading, and while supporting, in general, the need for a consumer and provided identification system, certainly express a range of concerns which need considerable care and effort to address.

Among the points that caught my eye were the following.

The AMA made the very valid point that the administration of the IHI’s could become quite onerous and potentially costly if the impact on providers were not carefully considered and designed.

The ANF raises the interesting issue of allocation of organisational identifiers to people who are locums and temps.

The Consumer Heath Forum is clearly unconvinced the consumer protections will be robust enough.

Many responders point out that the scope of the consultation is artificially limited. This from the Office of the Victorian Privacy Commission for example:

“One of the fundamental components to allow creation and linkage of e-health records is a universal, unique identifier for each individual patient. Without such an identifier, effective linkage will be impossible. Likewise, the privacy risks involved in this identifier are largely, though not exclusively, related to the proposed use and disclosure of the identifier to link e-health records. For this reason, the current discussion, in which the broader privacy issues concerning e-health are expressed to be “not in scope”1 , is somewhat artificial and limited.”

They also pointed out that there were, at least, some concerns regarding the quality of the identification data held by Medicare Australia.

This submission is very detailed and well worth review as is the submission from the Federal Privacy Commissioner.

See here:

http://aushealthit.blogspot.com/2009/08/privacy-commissioner-administers.html

Most responders make it clear that the legislation must be pretty privacy protective to be acceptable.

The Queensland Council for Civil Liberties makes the very good point that it is hard to assess the IHI proposal in the absence of properly understanding the overall planned “e-Health system” – which is secret from all of us.

Overall these submissions make it pretty clear there is a good deal of work to do to design an IHI system that will be generally acceptable.

The draft legislation will be very interesting indeed when it finally surfaces.

David.

Sunday, September 27, 2009

Useful and Interesting Health IT News from the Last Week – 27/09/2009.

The Australian E-Health Press provided a good serve this week. It included these:

First we have:

Health dept cancels software deal

Karen Dearne | September 22, 2009

THE federal Health Department has cancelled an $850,000 contract with the Medical Software Industry Association aimed at improving interoperability between doctors' desktop packages.

The decision came after a key player, the Health Communication Network, refused to proceed with the project. Association president Vincent McCauley said the contract had been terminated because of its "inability to obtain the required level of vendor commitment".

"While all participants had agreed with the deliverables identified in phase one, it has not proven possible to move this forward to implementation," Dr McCauley said. "I regret that this project, which was designed to present the MSIA as a can-do organisation, has failed."

The General Practice Patient Record Exchange project was intended to provide an interim fix for interoperability problems, so clinical data sent from one system could be incorporated into another.

The department's e-health branch pulled the plug when the MSIA advised that HCN, maker of the leading GP clinical desktop software Medical Director, would not participate.

More here:

http://www.australianit.news.com.au/story/0,24897,26108646-5013040,00.html

Portability of patient electronic records between different software providers is an important goal – as it both allows competition between providers (easier for doctors to change) and to make it easy when patients change doctors or location. The UK have their GP2GP system which seems to work very well and it is a pity something similar has not been developed in Australia.

This sort of fiasco, with all the waste of time and effort, is really a sad outcome. If someone / some organisation was actually co-ordinating and managing e-Health in Australia this sort of thing might not happen.

Second we have:

Victoria hits e-health milestone

September 25, 2009:InterSystems has completed the initial deployment of its Australian-developed TrakCare information system to 22 community health agencies under the Victorian government's $A360 million HealthSMART program.

The first community health agencies went live with TrakCare in early 2007, with InterSystems committing to complete the initial implementation at the remaining agencies by the end of 2009.

Specific features of the TrakCare solution, such as e-Referral, will in future enable the 3600 users across the community health staff to exchange and share client and patient information across Victoria to improve the quality of care and deliver better outcomes.

"Victorian community health workers can now access central electronic health records and a client master index to book client appointments. They can also manage clinicians' diaries, refer clients and accept referred clients," said Darren Jones, InterSystems Director for Worldwide Markets, TrakCare.

"For the first time hundreds of community health staff in each of the 22 agencies are able to manage their clients through a central case management system that removes duplication, enhances efficiency and removes the need for both staff and clients to repeatedly enter and supply their demographic information and past clinical history," said Jones.

More here:

http://www.idm.net.au/story.asp?id=17114

This sounds like good news. A small success maybe for HealthSmart.

Third we have:

25 September 2009

GP unleashes software frustrations

22-Sep-2009

By Sarah Colyer

TECHNOLOGY was supposed to make life easier, but some GPs claim ever more complicated practice software is driving them over the edge.

Dr Lyn Edward-Paul, a GP in Illawong NSW, poured out her frustrations on the latest release of HCN’s Medical Director.

“I spend more time than ever negotiating the screen and less in that all-important eye contact. I know I am not benefiting and I doubt that my patients’ health outcomes are either,” she told Australian Doctor.

Thousands of GPs have faced price rises for the market-leading Medical Director software this year, with some practices paying more than double last year’s fee.

Dr Edward-Paul said: “Stress levels are higher, not lower, for increased cost”.

Her frustrations included mysteriously appearing error boxes, changes to the hot keys, and patients’ names dropping off printed recall lists.

“This could become medico-legally very expensive and our practice manager is wasting time on the phone contacting HCN,” she said.

More here (registration required):

http://www.australiandoctor.com.au/articles/5f/0c06425f.asp

For those who have access this article provoked lots of comments. Some unhappiness out there it would seem.

Fourth we have:

Seniors ditch Bingo for Wii

The Sunday Telegraph

September 27, 2009 12:00am

NURSING home residents are ditching afternoon bingo for a turn on the Nintendo Wii.

Gregory & Carr Funerals have gifted Wii consoles to NSW nursing homes to encourage seniors to stay active.

"We are sending out the Wii consoles to provide residents with entertainment that is physical and fun," said Haydn Donnelly, Manager of Gregory & Carr.

More here:

http://www.news.com.au/story/0,27574,26127761-421,00.html

I could not resist this one. It is a good idea I think, but why being funded by funeral directors?

Fifth we have:

Opportunity for single provider numbers

by Jared Reed

The imminent adoption of Unique Health Identifiers (UHIs) should be used to introduce a long-overdue system of single Medicare provider numbers, the AMA says.

In a submission to the federal government, the AMA says the move to assign every doctor with a UHI should be accompanied by a cut in the red tape that forces doctors to obtain new location numbers whenever they change practices.

“The implementation of healthcare identifiers presents a perfect opportunity for Medicare Australia to also implement a new single Medicare provider number system using the healthcare identifier for medical practitioners to retain a single national provider number, and each practice location in Australia to receive a location specific identification number,” the submission details.

Full article here:

http://www.6minutes.com.au/articles/z1/view.asp?id=499880

At first look this certainly looks like a sensible suggestion.

Sixth we have:

Therapeutic Guidelines Wins an Award.

The following e-mail arrived a few a days ago.

Dear Colleagues,

Everyone here at Therapeutic Guidelines Limited (TGL) has always been very proud of Therapeutic Guidelines, and eTG complete in particular, and now we have the award to prove it!

On September 10, in the UK, at the Association of Learned and Professional Society of Publishers International Conference in Oxford, TGL won the inaugural award for Best eBook Publisher.

New for 2009, the ALPSP Award for Best eBook Publisher seeks to recognise enterprise and innovation. The award was open to all publishers of academic content made available in eBook format, or sub-sets of content derived from long-form digital publications made available online.

The Panel of Judges for the Best eBook Publisher were:

  • Sue Pandit, Dean of the School of Print and Publishing at the London College of Communications (Chair)
  • Linda Bennett, Gold Leaf Publishing Consultancy
  • Sarah Stamford, Project Manager, eBooks Cambridge
  • Irving Rockwood, Editor and Publisher, Choice, Association of College and Research Libraries, USA.

I am extremely pleased that TGL has won this prestigious award as it is a fitting acknowledgement of the dedicated work and skill by the many people who have contributed to the project over several years.

Regards,

Mary

Mary Hemming

Chief Executive Officer

Therapeutic Guidelines Ltd

Good news indeed.

Seventh we have:

Tanner's 75pc off broadband

Lenore Taylor, National correspondent | September 21, 2009

THE cost to taxpayers of the government's new high-speed broadband network could be just a quarter of the initial $43billion estimated price tag, Finance Minister Lindsay Tanner says.

Mr Tanner said the project could not be subject to a normal cost-benefit analysis because of the "long-term unknowables" of emerging technologies. "The amount that is ultimately going to be contributed as equity by the government is going to be way below the $43bn," he told the ABC's Insiders. "We're anticipating private investors up to 49 per cent. And of course the company, as do other government business enterprises, will borrow off its own balance sheet. So it will have part equity, part debt. That means the initial government equity may be not much more than a quarter of that $43bn ... we can't be certain because we don't know exactly how these things will unfold, but we can be pretty clear it's not the government stumping up $43bn."

Opposition communications spokesman Nick Minchin said Mr Tanner was using "fraudulent ... accounting trickery". "He's obviously trying to take this off balance sheet by loading a majority government-owned company with debt and then pretending it's not government debt ... that's just accounting trickery - it's fraudulent."

Senator Minchin said the Coalition would try to delay Senate consideration of the legislation unveiled last week that effectively forces Telstra to split its wholesale and retail operations.

If successful, the delay could jeopardise the Rudd government's aim of clarifying the giant telco's role in the new national broadband network before a possible early election.

More here:

http://www.australianit.news.com.au/story/0,24897,26102681-15306,00.html

Now Lindsay Tanner is just about the sharpest tool in the Labor shed, so I think you can take it from his comments that both the costs and benefits of the NBN are going to be pretty hard to pin down.

Lastly for the week a more technical article:

This article on what has been done overseas in terms of National Broadband Networks – and what has finally been achieved – makes very interesting reading indeed.

100 Megabits or Bust!

An Overview of Successful National Broadband Goals from Around the Globe

By Chiehyu Li, James Losey, New America Foundation

September 16, 2009

When the Federal Communications Commission delivers a National Broadband Plan to Congress in February 2010 the United States will not be among the first countries to implement a national broadband strategy. Taiwan, Japan, and Korea all introduced national broadband strategies in the beginning of this decade and fifteen European Union Member states proposed National Broadband Strategies in 2003. This report reviews successful strategies and goals from six of these countries: Japan, Korea, Finland, Sweden, Denmark, and Taiwan. These countries share similar goals reflecting the societal need for universal access to the Internet, the importance of providing baseline broadband speeds, and the longer-term benefits of providing broadband up to 100 Mbps. The success of these goals demonstrates the importance of requiring baseline speeds up to or exceeding 2 Mbps, as well as the viability of increasing penetration rates for 100 Mbps broadband.

Japan was not only one of the first countries to implement a national broadband strategy but also among the first to concretize the goal of 100 Mbps broadband service. Initiated by IT Strategy Headquarters in 2001, e-Japan strategy set the goal of establishing fixed network infrastructure with speeds ranging from 30 to 100 Mbps broadband at affordable rates to at least 10 million households. By 2005, DSL service in Japan reached 14 million subscribers, or 11% of the population, with speeds reaching ranging from 20 Mbps to 40 Mbps. Fiber optic providers offered speeds up to 100 Mbps and reported 4 million subscribers, while cable Internet customers accounted for an additional 3 million subscribers, totaling 5% of the population combined. According to the Organization for Economic Cooperation and Development (OECD), total broadband subscribership in Japan exceed 30 million in December 2008, or 24% of the population. Japan also has the highest average advertised download speed with (92.8 Mbps) according to the OECD.

Heaps more here:

http://www.newamerica.net/publications/policy/100_megabits_or_bust

The penetration rates achieved are interesting. Good to have a few facts among all the spin.

While on broadband and related matters I wonder where this will end up.

http://www.australianit.news.com.au/story/0,24897,26113863-15306,00.html

Major shareholders rebel over Telstra

Jennifer Hewett | September 23, 2009

A GROUP of Telstra's biggest institutional shareholders has called on the board to explain the "draconian nature" of the federal government's proposed Telstra legislation and reminded directors of their fiduciary responsibility to investors.

The hostility from large fund managers will deeply embarrass the government, which is trying to sell its plans as a "win-win" for Telstra shareholders, consumers and taxpayers.

It will also put pressure on the Telstra board, which has been deliberately muted in its reaction, saying only it is "disappointed" by the government's decision and will work to find a solution.

In contrast, eight of the largest institutional shareholders -- Investors Mutual, 452 Capital, BT, Lazard, Maple Brown Abbott, Orion, Tyndall and Cannae -- are so concerned about the impact of the government moves that they held a meeting yesterday with Telstra's former head of public affairs, Phil Burgess.

More next week.

David.

Saturday, September 26, 2009

Report and Resource Watch – Week of 21, September, 2009

Just an occasional post when I come upon a few interesting reports and resources that are worth a download or browse. This week we have a few.

First we have:

AMIA framework tackles possible IT policy outcomes

By Joseph Conn / HITS staff writer

Posted: September 14, 2009 - 11:00 am EDT

What could possibly go wrong or right with health information technology?

The American Medical Informatics Association has developed what it is describing as “a framework for classifying and assessing unintended consequences of health information technology and policy” as well as what to do about them during its 4th annual Invitational Health Policy Conference held Sept. 9-10 in Reston, Va. One topic of discussion at the conference was the unintended consequences of federal regulation of software used by blood banks and whether what was gained in terms of patient safety is any longer worth what has been lost in terms of flexibility and facility with which the systems can change, adapt to and interface with new health IT.

More here:

http://www.modernhealthcare.com/article/20090914/REG/309149952

An interesting presentation is found here:

http://www.amia.org/files/shared/Conference-final-edited_Leveson_Presentation.pdf

This is a very important area and was clearly a useful conference.

Full details and materials (with the framework) are here:

http://www.amia.org/2009healthpolicymeeting

Must not miss stuff.

Second we have:

An Empirical Model to Estimate the Potential Impact of Medication Safety Alerts on Patient Safety, Health Care Utilization, and Cost in Ambulatory Care

Saul N. Weingart, MD, PhD; Brett Simchowitz, BA; Harper Padolsky, MD; Thomas Isaac, MD, MBA, MPH; Andrew C. Seger, PharmD; Michael Massagli, PhD; Roger B. Davis, ScD; Joel S. Weissman, PhD

Arch Intern Med. 2009;169(16):1465-1473.

Background Because ambulatory care clinicians override as many as 91% of drug interaction alerts, the potential benefit of electronic prescribing (e-prescribing) with decision support is uncertain.

Methods We studied 279 476 alerted prescriptions written by 2321 Massachusetts ambulatory care clinicians using a single commercial e-prescribing system from January 1 through June 30, 2006. An expert panel reviewed a sample of common drug interaction alerts, estimating the likelihood and severity of adverse drug events (ADEs) associated with each alert, the likely injury to the patient, and the health care utilization required to address each ADE. We estimated the cost savings due to e-prescribing by using third-party–payer and publicly available information.

Results Based on the expert panel's estimates, electronic drug alerts likely prevented 402 (interquartile range [IQR], 133-846) ADEs in 2006, including 49 (14-130) potentially serious, 125 (34-307) significant, and 228 (85-409) minor ADEs. Accepted alerts may have prevented a death in 3 (IQR, 2-13) cases, permanent disability in 14 (3-18), and temporary disability in 31 (10-97). Alerts potentially resulted in 39 (IQR, 14-100) fewer hospitalizations, 34 (6-74) fewer emergency department visits, and 267 (105-541) fewer office visits, for a cost savings of $402 619 (IQR, $141 012-$1 012 386). Based on the panel's estimates, 331 alerts were required to prevent 1 ADE, and a few alerts (10%) likely accounted for 60% of ADEs and 78% of cost savings.

Conclusions Electronic prescribing alerts in ambulatory care may prevent a substantial number of injuries and reduce health care costs in Massachusetts. Because a few alerts account for most of the benefit, e-prescribing systems should suppress low-value alerts.

More here:

http://archinte.ama-assn.org/cgi/content/abstract/169/16/1465

Another evidentiary brick in the wall.

Third we have:

Digital Dilemma

From: The Hospitalist, September 2009

HM groups need a proactive approach to health technology design and implementation

by By Richard Quinn

This spring, before Sentara Norfolk General Hospital in Virginia went live with eCare, its electronic health record (EHR) system, hospitalist Ryan Van Gomple, MD, would admit patients using the same system physicians have used for decades: hastily scrawled patient history notes, paper orders, and phone dictation. But eCare’s introduction—and subsequent tweaking in the past few months—has brought a radical transition to the 543-bed tertiary-care facility. Dr. Van Gomple and other hospitalists at institutions on similar systems can enter and access a patient’s data using desktop computers, handheld devices like Blackberrys or iPhones—even their personal laptops at home.

“One of the advantages is we can go back … not only with notes from the hospital stay; a lot of people are doing outpatient notes in the system, so you can start to piece together a total picture of a person’s medical care,” says Dr. Van Gomple, a hospitalist with Sentara Medical Group. “That’s one of the big goals of [EHR]—to have a streamlined system. One of the challenges is, How do you connect with different systems? That’s a great question.”

Dr. Van Gomple might not have the answer, but thanks to ambitious goals laid out by President Obama, the topic is in the national spotlight and already has nearly $20 billion in stimulus money scheduled for release in July 2010. Digitizing healthcare records to create a more efficient care delivery system—through improved record keeping, shortened patient length of stay (LOS), and increased ED throughput—isn’t a new idea. Hospitals have struggled for more than a decade with the EHR question, debating whether they should—not to mention how they would—create a computerized system to input patient records into a database that is accessible in real time to hospitalists, nurses, primary-care physicians, insurers, and so on. There have been long-stalled discussions on how to settle privacy concerns that arise from electronic records (see “EHR Upgrade Faces Privacy, Communication Obstacles,” p. 27). Still, a multi-billion-dollar federal pledge has created a moment in time to take EHR beyond the discussion phase.

Much, much more here:

http://www.the-hospitalist.org/details/article/321433/Digital_Dilemma.html

This is a useful long discussion on the possible impact of EHR introduction on Hospitalists (employed clinical staff who work in hospitals). Well worth a browse.

Fourth we have:

Healthcare lawyer criticizes IOM privacy rule report

By Joseph Conn / HITS staff writer

Posted: September 14, 2009 - 11:00 am EDT

Mark Rothstein wears a number of hats: healthcare lawyer, college professor, medical ethicist and health information technology privacy expert.

Most recently he has donned the garb of a healthcare privacy policy “literary critic” in authoring a critique of an Institute of Medicine report, “Beyond the HIPAA Privacy Rule: Enhancing Privacy, Improving Health Through Research,” on the secondary use of clinical data. The IOM report was published in February by its Committee on Health Research and the Privacy of Health Information.

“It was obvious,” Rothstein wrote that, despite its title, the IOM report is “not about enhancing privacy,” but rather “about the committee's view of improving health research by relaxing privacy protections.”

Rothstein levels his criticisms in “Improve Privacy in Research by Eliminating Informed Consent? IOM Report Misses the Mark,” a commentary appearing in the Fall 2009 issue of the Journal of Law, Medicine & Ethics.

Rothstein is the director of the Institute for Bioethics, Health Policy and Law at the University of Louisville (Ky.) School of Medicine. He previously served as a member of the National Committee on Vital and Health Statistics and chairman of its subcommittee on privacy and confidentiality.

Rothstein starts off his commentary praising a number of the recommendations in the IOM report, including the IOM's call that privacy protections in general should apply to all research regardless of the funding source.

Much more here (registration required):

http://www.modernhealthcare.com/article/20090914/REG/309149953

This is an important and interesting debate about balancing privacy and access to information for research purposes.

Fifth we have:

Consumer Engagement in Developing Electronic Health Information Systems

The AHRQ’s National Resource Center for Health Information Technology report provides an in-depth understanding of consumers' health care awareness, beliefs, perceptions, and fears concerning health IT.

Link Provided From Here:

http://www.worh.org/node/6956

The report can be downloaded from here:

http://healthit.ahrq.gov/portal/server.pt/gateway/PTARGS_0_1248_888520_0_0_18/09-0081-EF.pdf

This is really a useful report. We should do similar research here in Australia.

Sixth we have:

Privacy guidelines get HIT standards group's OK

By Jean DerGurahian / HITS staff writer

Posted: September 15, 2009 - 11:00 am EDT

The Health Information Technology Standards Committee accepted recommendations by its privacy and security work group to update standards and implementation guidelines.

The work group's goal is to move from developing low-level standards to a “higher, more constrained” implementation approach that protects the privacy and integrity of medical data, said Dave McCallie Jr., a physician who is a member of the group. McCallie is vice president of medical informatics for Cerner Corp. The recommendations were made during the health IT committee's monthly meeting as it works toward ensuring health IT adoption under the American Recovery and Reinvestment Act of 2009. The committee was created under ARRA to oversee IT adoption.

More here (registration required):

http://www.modernhealthcare.com/article/20090915/REG/309159940

The standards process is really ramping up with the ARRA act. Read more on the link above and download all sorts of meeting material.

Fourth last we have:

Does Computerized Provider Order Entry Reduce Prescribing Errors for Hospital Inpatients? A Systematic Review

Margaret H. Reckmann, BSc, BPharma, Johanna I. Westbrook, GradDipAppEpid, MHA, PhDa,*, Yvonne Koh, BPharm(Hons)a, Connie Lo, BPharm(Hons)a and Richard O. Day, MDb

a Health Informatics Research & Evaluation Unit, Faculty of Health Sciences, The University of Sydney, Sydney, NSW, Australia
b Clinical Pharmacology, St Vincent’s Hospital, University of New South Wales, Sydney, NSW, Australia

* Correspondence: Professor J. Westbrook, Director, Health Informatics Research and Evaluation Unit, Faculty of Health Sciences, University of Sydney, PO Box 170, Lidcombe 1825, Sydney, Australia

Received for publication: 10/23/08; accepted for publication: 05/13/09.

Previous reviews have examined evidence of the impact of CPOE on medication errors, but have used highly variable definitions of "error". We attempted to answer a very focused question, namely, what evidence exists that CPOE systems reduce prescribing errors among hospital inpatients? We identified 13 papers (reporting 12 studies) published between 1998 and 2007. Nine demonstrated a significant reduction in prescribing error rates for all or some drug types. Few studies examined changes in error severity, but minor errors were most often reported as decreasing. Several studies reported increases in the rate of duplicate orders and failures to discontinue drugs, often attributed to inappropriate selection from a dropdown menu or to an inability to view all active medication orders concurrently. The evidence-base reporting the effectiveness of CPOE to reduce prescribing errors is not compelling and is limited by modest study sample sizes and designs. Future studies should include larger samples including multiple sites, controlled study designs, and standardized error and severity reporting. The role of decision support in minimizing severe prescribing error rates also requires investigation.

The Full Text is here.

http://www.jamia.org/cgi/content/full/16/5/613

I suppose it must be me, but I fail to see the point of pretending it is possible to draw conclusions of any strength from this sort of analysis of very disparate studies which are conducted on small numbers over a decade. The study which is the second down in the collection I find much more compelling. Large scale, distinct real world effect etc.

Third last we have:

Evaluating eHealth: Undertaking Robust International Cross-Cultural eHealth Research

David W. Bates1,2,3,4*, Adam Wright1,3,4

1 Division of General Internal Medicine, Brigham and Women's Hospital, Boston, Massachusetts, United States of America, 2 Department of Health Policy and Management, Harvard School of Public Health, Boston, Massachusetts, United States of America, 3 Harvard Medical School, Boston, Massachusetts, United States of America, 4 Partners Healthcare, Boston, Massachusetts, United States of America

Citation: Bates DW, Wright A (2009) Evaluating eHealth: Undertaking Robust International Cross-Cultural eHealth Research. PLoS Med 6(9): e1000105. doi:10.1371/journal.pmed.1000105

Academic Editor: Aziz Sheikh, The University of Edinburgh, United Kingdom

Published: September 15, 2009

Copyright: © 2009 Bates, Wright. This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

The full text is available here:

http://www.plosmedicine.org/article/info%3Adoi%2F10.1371%2Fjournal.pmed.1000105

The paper makes useful and important points. Well worth a read.

Second last we have:

IT in Wis. acute-care hospitals on the rise: study

By Joe Carlson / HITS staff writer

Posted: September 15, 2009 - 11:00 am EDT

Wisconsin hospitals have spent heavily on health information technology in the past few years, but independent providers and critical-access hospitals are lagging in implementation despite spending the same amount of money on the systems as everyone else.

A new survey by the Wisconsin Hospital Association finds that the 125 acute-care hospitals in the state have made advances in technology use since the 2006 adoption of the Wisconsin eHealth Action Plan.

For example, half of the hospitals were characterized as “high” users of health IT, defined in the survey as facilities that use at least 13 of the 16 most common types of systems. The number of hospitals considered high users rose by 25% between 2007 and 2008, the most recent year for which data were available. Fully 92% had instituted a laboratory information system, and 82% had a master person index that is used to track all patient records.

More here:

http://www.modernhealthcare.com/article/20090915/REG/309159944

Interesting ‘on the ground’ research. Worth a browse. It shows that planning and co-ordination can make a difference.

Lastly we have:

Charting a New Course

Electronic Medical Records Are Here, and They Come Not Without Challenges, Controversy or Expense

(CBS) For all the sound and fury about reforming health care, one very big change in the way our health system works is already quietly underway. Our Cover Story is reported now by David Pogue of The New York Times:

"I understand how difficult this health care debate has been," president Obama told Congress on Wednesday. "I know that many in this country who are deeply skeptical that government is looking out for them."

The president's plan to redesign the nation's health care system turns out to be just the tiniest bit controversial - as footage from a recent protest ("Pure government take-over!") reveals.

But what you may not know is that Congress has already approved and funded one program: the plan to computerize your medical records.

"Our recovery plan will invest in electronic health records and new technology that will reduce errors, bring down costs, ensure privacy, and save lives," Mr. Obama said Wednesday.

Much more here:

http://www.cbsnews.com/stories/2009/09/13/sunday/main5306927.shtml

There is a link to the 10 minute or so video on this page. Provides a good perspective on the US Health IT discussions.

Enjoy!

David.