Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Sunday, October 24, 2010

Full Review of Senate Estimates on E-Health - October 20, 2010.

The following appeared a day or so ago.

E-health not a cost-cutting measure: govt

By Josh Taylor, ZDNet.com.au on October 22nd, 2010

The Federal Government's e-health plan is not about saving taxpayer money but about using health funding more efficiently, a senior public servant has told Senate Estimates this week.

In response to a question from Labor Senator Mark Furner on what potential savings the government's $466.7 million investment in e-health programs could deliver for the taxpayer, Jane Halton, secretary for the Department of Health and Ageing, said that any savings made would ultimately be spent elsewhere in the health system.

"The thing I know about health is there is no such thing as a saving because someone else will come along and spend the money. It is like there is no such thing as an empty hospital bed. What it enables you to do though is to spend the money that you do have more wisely and more efficiently," Halton told the hearing.

"In other words, we can use the dollar that we have in the health system to deliver more services, to deliver better quality of care and therefore to improve outcomes," she added. "The Department of Finance will find that in evidence and then I will be on the fatwa list for not delivering a saving."

The benefits for e-health, Halton said, would be to reduce medical errors and prevent deaths and duplication of testing for patients through the availability of reliable information contained on e-health records.

More here:

http://www.zdnet.com.au/e-health-not-a-cost-cutting-measure-govt-339306789.htm

I thought the full transcript might make a good read - for accuracy against my notes of last week

Introductory Header

SENATE COMMUNITY AFFAIRS

LEGISLATION COMMITTEE

Wednesday, 20 October 2010

Members: Senator Moore (Chair), Senator Siewert (Deputy Chair) and Senators Adams, Boyce, Carol Brown and Furner

Participating members: Senators Abetz, Back, Barnett, Bernardi, Bilyk, Birmingham, Mark Bishop, Boswell, Brandis, Bob Brown, Bushby, Cameron, Cash, Colbeck, Coonan, Cormann, Crossin, Eggleston, Faulkner, Ferguson, Fierravanti-Wells, Fielding, Fifield, Fisher, Forshaw, Hanson-Young, Heffernan, Humphries, Hurley, Hutchins, Johnston, Joyce, Kroger, Ludlam, Macdonald, McEwen, McGauran, Marshall, Mason, Milne, Minchin, Nash, O’Brien, Parry, Payne, Polley, Pratt, Ronaldson, Ryan, Scullion, Stephens, Sterle, Troeth, Trood, Williams, Wortley and Xenophon

Senators in attendance: Senators Abetz, Barnett, Bilyk, Boswell, Carol Brown, Fierravanti-Wells, Furner, Humphries, Ludlam, McEwen, Moore, Parry, Siewert, Trood and Xenophon

Committee met at 9.02 am

HEALTH AND AGEING PORTFOLIO

In Attendance

Senator McLucas, Parliamentary Secretary for Disabilities and Carers

Department of Health and Ageing

Executive

Ms Jane Halton, Secretary

Ms Rosemary Huxtable, Deputy Secretary

Primary and Ambulatory Care Division

Ms Megan Morris, First Assistant Secretary

Ms Liz Forman, Assistant Secretary, eHealth Strategy Branch

Hansard Transcript: 8.02 pm

CHAIR—We are going to go into outcome 10, and we want to start with 10.2 because a number of the senators want to start with that—so e-health to start with. I know that Senator Boyce and Senator Furner both have questions in this area.

Senator SIEWERT—So do I.

Senator BOYCE—Since last estimates we have managed to put through the healthcare identifier legislation. Could you just update me on where we currently are with that please, Ms Halton or Ms Morris?

Ms Halton—Absolutely, we would be delighted. Can I say, just while the officers are coming to the table, from a health perspective how absolutely, really, over-the-moon delighted we were that that legislation was the last piece of legislation that passed the parliament. I genuinely think that in terms of long-term revolution in health care it will be one of the most significant decisions the parliament will have taken, so we were very pleased that it was passed.

Senator BOYCE—One of the more bizarre efforts I have seen in the Senate. When I started speaking we were not actually intending to put the legislation through, but by the time I had finished speaking the government decided that they would recall the reps so we could.

Senator FIERRAVANTI-WELLS—The last of the death knell.

Ms Halton—That was something that there was much cheering about in the department. I can tell you we were very pleased, thank you.

Senator FIERRAVANTI-WELLS—We were very cooperative, Ms Halton. We could have been not so cooperative.

Ms Halton—We were very pleased, thank you.

Senator BOYCE—So, I asked if we could just have an update on what that wonderful event has meant.

Ms Morris—Thanks to the cooperation, the legislation was passed on 24 June, it received Royal Assent on 28 June and the regulations were made on 29 June 2010. Medicare Australia commenced operating the Healthcare Identifiers Service on 1 July. Identifiers have been assigned to approximately to 23.5 million individuals since then, approximately 390,000 healthcare professionals and two healthcare organisations.

Those two healthcare organisations are, in fact, the jurisdictions of Tasmania and the ACT.

Senator BOYCE—So, they are health departments, so to speak?

Ms Morris—Yes, and they are effectively—I am not sure if trialling is the right word—the early adopters who will be working out what, if anything, the issues are for jurisdictions.

Senator BOYCE—So, they have been assigned?

Ms Morris—Yes.

Senator BOYCE—Have they been used?

Ms Morris—What we need for them to be used is other things happening in the e-health space. What you are probably aware of is that we have announced some early lead implementation sites for the personally controlled electronic health record, and they will be early adopters for use of the individual health identifiers, using them and linking them to other things as that becomes available.

Senator BOYCE—Where are these sites, and when will they actually be using identifiers?

Ms Morris—The lead implementation sites are in the Hunter Valley in New South Wales, Brisbane north and in Melbourne east.

Senator BOYCE—When will they happen?

Ms Morris—Have they started already?

Ms Huxtable—The funding of the lead implementation sites is a two-phase process. In the first instance there is money being provided to assist them with developing their implementation plans. We are now in the process of receiving those plans, and on that basis there is a second tranche of investment. So, while I have not actually reviewed the plans personally, certainly the use of identifiers is one of the key elements in those sites and we would be expecting the development of those to be quite soon.

Senator BOYCE—Do we not have dates for when this implementation is due?

Ms Huxtable—As I said, I have not personally reviewed the implementation plans. I am not sure if one of the other officers at the table has, but we are certainly talking about a near term. The lead implementation sites are expected to be very well advanced in their work over the next 18 months or so and so it would be within that time frame.

Ms Morris—We would be looking at probably around March next year, but the date is not yet confirmed.

Senator BOYCE—March next year?

Ms Morris—Yes, I would not want you to say at next estimates, ‘Ms Morris, you said by March next year’, because it is not yet confirmed, but that is in the ballpark.

Senator BOYCE—No, but about March next year.

Ms Huxtable—We will get those plans and come back with them when we have a better answer.

Senator BOYCE—As I understand it the medical software industry still does not have final specifications; is that correct?

Ms Morris—This is a date I can confirm. By March next year software vendors will be able to test their products with independent testing labs.

Senator BOYCE—Test their products with labs?

Ms Morris—Yes, to ensure that software correctly uses the identifiers and supports patients’ safety.

Senator BOYCE—But that is not individuals and organisations using identifiers, is it?

Ms Huxtable—That is the system by which identifiers are used, so once it is incorporated—

Senator BOYCE—If the software is ready by the end of March one presumes people have not installed it and started using it by the end of March as well. Are you saying that will just happen instantaneously? The testing is using?

Ms Forman—You are right. Once the—

Senator BOYCE—Sorry, I am just having trouble hearing you, too. I blame the acoustics, not me.

Ms Forman—You are quite right; until software is actually installed in the systems of the healthcare providers, they will not be able to download and use the identifiers, so that is a really key step. There are actually two sorts of levels of testing for that to happen, but it is expected to happen by March or before.

Senator BOYCE—When will the final specifications be done that would allow people to develop the software?

Ms Forman—The specifications are being released progressively. NEHTA is working very closely with the MSIA on reviewing those and using them in their development as we move forward. There are a couple of things that were late amendments to the legislation, as you will recall, that do need to be incorporated into the system; but for the majority of users that development and planning work can be starting much earlier than that. We would anticipate that by March the software vendors would actually have had the specifications and had an opportunity to do all their development work. And in March, or before, the independent laboratories would be ready for them just to go in and test.

Ms Halton—At the risk of using the anecdote to prove the point, I should tell you a very short story about personally being in a health facility recently, not professionally, and standing behind someone in a queue to pay a rather large amount of money as it happens for something, and the person in front of me said—now this is only in Canberra, I will acknowledge—‘Would you like my unique health identifier?’

Senator BOYCE—And the answer was?

Ms Halton—And the answer was, ‘Actually our software is not yet enabled but—’

Senator BOYCE—That is precisely my point, Ms Halton.

Ms Halton—But my point is that, one, the receptionist in this place knew that it was coming and they had not yet got the software, and two, that someone—it would only be in Canberra—actually had already gone and got their unique health identifier. This was a dialogue of two people who actually knew what they were talking about and one said, ‘I would like to use it’, and the other said, ‘You will be able to shortly.’

Senator BOYCE—Nevertheless, the minister has said that all Australians will have their PCEHR by July 2010. We know that cannot happen. When will it be?

Ms Morris—It is July 2012.

Senator BOYCE—Sorry.

Ms Morris—I would just also add on software developers that so far we have got 80 software vendors who have requested something called the developers kit. So they are engaged with us, and NEHTA and Medicare Australia are continuing to consult with the MSIA. There are a lot of things—

Senator BOYCE—Has the developers agreement between Medicare and the software vendors been signed off and agreed to by both parties?

Ms Morris—So far 14 of them have signed the agreement.

Senator BOYCE—What are those 14 doing about insurance and indemnity?

Ms Morris—I do not think I could answer that. I do not know.

Senator BOYCE—Was that not one of the issues, though?

Ms Forman—We would not have access to that information.

Senator BOYCE—But was that not one of the issues that was a sticking point for the agreement? Would you not know that?

Ms Forman—I think that is an issue that has been raised by the MSIA.

Senator BOYCE—Who would they have raised that with then, if it was not with you?

Ms Forman—It would be with NEHTA and Medicare, I would say.

Senator BOYCE—With Medicare and NEHTA?

Ms Huxtable—Because Medicare is running the IHI service.

Senator BOYCE—So, if I do raise that with Medicare tomorrow, do you think that I may possibly get an answer? You cannot answer me. We will keep going.

Ms Halton—I actually will let them know of your interest.

Senator BOYCE—I just wanted to quickly move on to the structure of NEHTA. I know, Ms Halton, we have talked about this before, with the directors being all the health secretaries of Australia.

Ms Halton—Plus an independent chair and an independent—

Senator BOYCE—I asked some questions relating to travel and so forth, and got a response that said: Provision of this information to the department is not required, and is not provided in NEHTA’s annual reports. I got some figures around the costs of travel, the employment of contractors and consultants for 2008-09, which you took out of their annual reports, of $30 million spent on contractors and $26 million spent on consultants. That could not be broken down any further because NEHTA was a private company, had not mentioned it in their annual report and no-one could answer questions regarding that. I was interested to note also on the website, the Boston Consulting Group report—

Senator FIERRAVANTI-WELLS—Them again.

Senator BOYCE—Yes, Boston Consulting Group in 2007—

Senator FIERRAVANTI-WELLS—Don’t they have a branch office in PM&C?

Senator McLucas—2007?

Senator BOYCE—In 2007, yes. The Boston Consulting Group in 2007.

Ms Halton—Point taken. I have a report received before the election—I think that is the point the senator is making.

Senator BOYCE—It was reported after the election but it was—

Ms Halton—Contracted before the election.

Senator BOYCE—obviously conducted prior to the election. I am now having trouble finding the document. On 25 October 2007 the report was put out, Minister. You would be aware that that report said:

However, the main problem of NEHTA’s Governance lies in the way the Board is perceived by the eHealth stakeholder community. Notwithstanding the benefits of having state and federal CEOs engaged and supporting standards, a significant number of stakeholders raised doubts about the Board’s composition.

It says they were very concerned about the lack of transparency and what they perceived to be the conflict of interest between health departments as board members of NEHTA and as service providers, users et cetera.

The four main issues raised with it were that NEHTA lacked an independent chair—and that has been remedied—… and board members to assist with senior stakeholder engagement.

• The board members have a potential conflict of interest between their jurisdictional roles and supporting NEHTA …

• Board members do not have the necessary time or depth of technical expertise to provide strategic direction to management on some topics.

And there was a ‘rapid turnover of board members’. At that stage the average tenure had been 13 months. And the very strong recommendation to overcome—and I quote—the ‘mistrust that existed’ around the NEHTA board was that the structure be changed. What has happened since?

Ms Halton—I think if you go on with that report—you have already pointed to the recommendation for an independent chair. That was taken up. There was also a recommendation that there would be independent members. There is one independent member on that board. There is a dialogue going on about another independent member of that board—

Senator BOYCE—What do you mean by a dialogue? Who is having the dialogue?

Ms Halton—The issue is basically with the size of the board and how many members are actually functional so there is an active—

Senator BOYCE—But who is discussing it: the board, the department, the minister or what?

Ms Halton—The board is discussing it and at some point that issue will come to a resolution. It is not resolved at the moment. The other thing is that I think if you actually go to that report it went to engagement with the sector; it went to some critiques in relation to the management of NEHTA. You will be aware that the senior management of NEHTA has turned over consequent on that report, so we have a new chief executive, a new and independent chair, David Gonski, whom I think is incredibly well respected and has a very long track record in terms of his capacity to bring that independence and clarity of thought to chairing institutions. There is Lynda O’Grady, who has a very significant track record and understanding of the IT sector.

Notwithstanding the fact that there is a lot of money involved and that it is a very difficult and technical space, the board would have a view I think—but I am happy to clarify this with them and come back to you— that a number of the issues in that report have been addressed, noting the question of an additional independent member because I think the recommendation was that there should be two independent members, not the one that currently exists.

Senator BOYCE—However, you mention that you have got 14 software vendors signed up to the developers agreement. I think it was 80 who have received the information and are not comfortable to sign up because they cannot buy indemnity or insurance protection in Australia for Medicare errors, so I think you still have to say there is a level of mistrust and a level of a sense of lack of consultation with the industry and NEHTA even today; is there not?

Ms Halton—I think the question of individual perceptions is a bit of a moot point.

Senator BOYCE—I do not think I am talking about just a couple of individuals.

Ms Halton—I think there are some people who are probably out on this issue. I think the board has a view that there is a—

Senator BOYCE—I can say I am not talking about just a couple of individuals.

Ms Halton—The board has a very clear understanding of the need to improve communication and consultation. There is a discussion at every board meeting about industry engagement, transparency engagement and the performance of senior management in respect of those issues is regularly, as in every meeting, discussed. I think it would be acknowledged that inevitably those things can be done better. There is of course the relationship here with Medicare Australia, who are actually contracted to deliver that particular service and the need for NEHTA to hold them, under the terms of that agreement, accountable for their performance—

Senator BOYCE—That is good.

Ms Halton—Remembering that they are—

Senator BOYCE—That is a body that this parliament can also hold to account.

Ms Halton—That is correct, but we actually have a commercial relationship with them in terms of that delivery, and that is a commercial relationship that is being pursued with some vigour.

Senator BOYCE—You are not suggesting by saying it is a commercial relationship that it is a commercial in- confidence relationship?

Ms Halton—No, I am not. I am simply saying we pay them to deliver something and we are going to hold them accountable for delivering it, as agreed.

Senator BOYCE—Nevertheless, someone who has kindly done the figures for me advises me that the Australian taxpayers have contributed $167,000 a day over the past—I think it was—five years towards the development of an e-health system, and it is not possible for us to ask questions about how funds of NEHTA were spent other than what the board chooses to put in the annual report.

Ms Halton—Let me make two points about that. I am very mindful of your concern to ensure there is transparency around this. As you know, there are commercial and statutory responsibilities in terms of what is reported in annual reports. However, I am very happy to take to the board any particular request you have in relation to improved transparency around some things, acknowledging that our funding is one share of the funding and I cannot compel the board to agree to a particular request, but I am very happy to take requests for improved transparency to the board.

Senator BOYCE—Thank you, but I guess my basic point would go back to the fact that it should not have to be done that way. But thank you for that offer and I will certainly write to you in regard to that.

Ms Halton—That would be fine.

Senator FURNER—Can you explain the benefits in respect of the introduction of the personally controlled electronic records system?

Ms Halton—How long have you got?

Senator FURNER—I have got as much time as you like but I am sure there are others who have some questions. Just a concise summary would be fine.

Ms Halton—We can start with things like medication errors. We have done the business case around this.

The colleagues can chip in when they have found their spot. We know that in regard to medication errors there are 90,000 admissions a year and getting on towards $700 million worth of costs. We know that health information quality and availability goes to about eight per cent of significant concerns in Victoria—if it is in Victoria, you can bet it is everywhere else—

Ms Morris—I am afraid I do not have Ms Halton’s stamina so I get more tired as the day goes on and I find it harder to find papers. It is estimated by a Booz and Company report for release this year that as many as 18,000 Australians die each year as a result of adverse drug events. The most commonly acknowledged cause of these events relates to disjointed communications or unavailable information. Depending on how much time you have got I could give you a variety.

Senator FURNER—You could give me maybe some of that on notice.

CHAIR—Perhaps we could arrange a briefing because it is something you could take up to the minister’s office that there is a lot of information to be shared. There is interest there. We could arrange a briefing to get that information.

Ms Morris—Yes, that would be useful.

Ms Halton—I think the short summary is: medication errors; information which is not well transcribed; the whole question of quality and safety; the number of preventable deaths; all of these things, not to mention patient inconvenience, duplicate tests, the kind of being run around problem which particularly if you are sick you really do not have the time or energy for. And all of those things, not to mention preventive health—I could go on and on and on. But in every facet of the health system this will make a significant contribution not only to improved patient outcomes—and heaven knows we are all interested in that—but also in improved patient experience.

Senator FURNER—What about savings to the government and I imagine practices as well?

Ms Halton—The thing I know about health is there is no such thing as a saving because someone else will come along and spend the money. It is like there is no such thing as an empty hospital bed. What it enables you to do though is to spend the money that you do have more wisely and more efficiently—

Senator FURNER—Elsewhere.

Ms Halton—In other words, we can use the dollar that we have in the health system to deliver more services, to deliver better quality of care and therefore to improve outcomes. The department of finance will find that in evidence and then I will be on the fatwa list for not delivering a saving.

Senator FURNER—What will the department be doing in terms of the take-up rate of the IHIs with regard to a promotion of that leading in towards July 2012?

Ms Morris—I mentioned earlier our lead implementation sites for the personally controlled electronic health record. The approach with the IHIs is to push for early adoption in places where it can be linked to other things that are developing in the e-health space. To have the health identifier on its own is not going to do a lot in terms of an e-health outcome. You need to have the information attached to it, health information being sent electronically between providers. So, as I think Ms Forman said, one of the requirements for those lead implementation sites is that they do encourage their patients to take up the use of the individual health identifiers.

Senator FURNER—Other than that will you be doing any promotional material through marketing in terms of explaining to the public what is available?

Ms Forman—There is a communications approach that has been released by NEHTA along with a highlevel implementations approach. That does capture the concept of information that is required by all the people who will be involved in identifiers, including the consumer. But one of the things that we do need to be mindful of is that there is a point in time when that information is relevant and useful for each of those parties—consumers, healthcare providers, vendors—and we need to be really targeting them and making sure that information is available at the point where it is most useful. There is an approach being developed and information has been out there since the beginning of the healthcare identifier service. Certainly brochures are available in all the Medicare outlets and those have been taken up extremely well. There has been a lot of interest in those. The next stage would be to have that same information, more detailed information, available in the actual healthcare providers who are beginning to adopt the identifiers so that the patients understand how the process is working. There has also been a consumer hotline available through Medicare from the outset of the campaign.

Ms Morris—That was set up on 1 July, the day that the identifiers started being assigned.

Senator FURNER—In terms of ratings, how do we compare globally now with some of those nations that already have this magnificent system?

Ms Halton—It is interesting because, having had a conversation with some of our global colleagues in the last couple of weeks, there are a couple of very small European countries that are out in front. Scale—there is a whole series of reasons they are out in front. But the bottom line is we are more than globally competitive.

The danger here is that we do not keep in front of the wave. There is the whole e-timewarp, if you want to put it that way, that if we do not keep moving we will not stay in front of the wave. We will not be in the same position as some of the very small Nordics because they have a much smaller scale problem to deal with. We are trying to do this for a whole country. And 20 million people is arguably not that many but in terms of the rail gauge issues and all the other issues we are trying to deal with, getting this right and having it be flexible so we do not have to rebuild it every second year with all the costs that incurs is important.

We enable multiple players. We enable open source and all those sorts of things. Certainly my take-out from the discussions I have had with my international colleagues recently is that we are more than globally competitive if you take all of our like-minded reasonable comparators and, interestingly, we are not spending the same quantum of funding. I am loath to be too rude about our friends and colleagues overseas because if you look at what is happening particularly in the UK they have run up several blind alleys on this. They have spent an awful lot of money and not delivered in some cases. They will deliver and what they will deliver will be really good, but it will cost them more than multiples of what it will cost us by the time we are done.

Senator FURNER—Thank you.

CHAIR—Senator Siewert.

Senator SIEWERT—I would like to go back to the identifiers. You filled us in on the early adopters. In terms of people starting to take up the identifiers, I appreciate the public may not have jumped at it, but have providers started taking them up?

Ms Forman—The overall approach that has been used is a fairly staged approach. There are enormous implications for improvements in clinical safety and the stakeholders are very mindful that we need to avoid introducing any new clinical risks. That partly goes to the requirements for testing software to make sure they actually handle and use the identifiers safely and that there are no consequent problems. The first stages in the rollout are to develop that software, ensure that software can do what it is supposed to do, and gradually introduce that into lead implementations and others to then look at all the things that need to sit around that to ensure that staff understand how to use the systems and that consumers know their roles.

Senator SIEWERT—I am conscious of the time. I think I may have phrased my question poorly. I understand where you are going with it. I was actually thinking about registering. I apologise for any confusion. I was going back to prior to the rollout. That is my poor terminology in terms of taking it up. I meant in terms of starting the process by registering, because that is a bit of an indication of how people are going to be forerunners in adopting the process as well.

Ms Forman—It is. Already 390,000 healthcare providers, individual professionals that are nationally registered, have received their identifiers. Organisational identifiers need to be applied for, and as Ms Morris said, only two organisations have gone through that process. We see that obtaining the organisational identifier is something we would expect an organisation to do as an immediate, when they are ready to start doing it; so we will probably see that happening progressively down the track. For healthcare provider individuals who have not received their number, there have been a small number who have applied directly to Medicare to obtain their number. I do not have that figure in front of me. It was quite a small number; only a handful.

Senator SIEWERT—Did they need to apply because they have not received it yet?

Ms Forman—That is right.

Senator SIEWERT—I understand that we have all been given our number.

Ms Forman—Yes.

Ms Halton—You can go in and get it if you want to.

Senator SIEWERT—No, I think I will wait. I have trouble remembering my pin number.

Ms Halton—You and me both. As I said, one very earnest Canberra soul has definitely got his.

Ms Morris—He had no idea who was behind him?

Ms Halton—He had no idea I was standing behind him listening.

Senator SIEWERT—Most of the other issues that I was going to cover have already been covered. I just wanted to go back to the question that Senator Furner asked regarding awareness raising. Is there a strategy for the rollout of the system where you will be raising awareness through the whole process and also engaging the community in the ongoing process of rollout in terms of consultations? It is a double-bang question.

Ms Forman—There is a strategy for that. In the communications strategy, NEHTA has outlined, with the input from stakeholders, the types of communications that will be needed and where they will be needed.

Some of those materials have been developed by the Privacy Commissioner, which is around guidance to healthcare providers as to how they can ensure that they are meeting the requirements under the Healthcare Identifiers Act. Most of the consumer information would be at point of care because that is where it is most relevant, so information available in Medicare offices but also in healthcare provider locations where they will be downloading and populating your identifier. At that point of care we will be having simple easy-to understand information for consumers.

Ms Huxtable—We have the personally controlled electronic health record and there is significant investment through that. The sum of $466.7 million has been announced for that interchange and adoption, which includes how to communicate effectively with consumers about their health records.

Senator SIEWERT—Is that included in that funding?

Ms Huxtable—In that $466.7 million, yes.

Senator SIEWERT—My last question on e-health is the issue around the funding of the various initiatives. Is that the responsibility of NEHTA or the department?

Ms Huxtable—There is a national partnership agreement between the states and territories under the auspices of COAG that provides funding to NEHTA in respect of its current work program, on the one hand, and on the other hand there is the Commonwealth direct investment through the e-health record money.

Senator SIEWERT—Is the e-health record investment through the department?

Ms Huxtable—Yes, that is right.

Senator SIEWERT—Will it be ongoing through the department?

Ms Huxtable—That is a Commonwealth direct responsibility. The expectation is that NEHTA will have a very important role, in terms of how that money is spent, but it will be through a contractual arrangement with the Commonwealth in respect of the specific e-health record.

Ms Halton—I think this is a really important point because the Commonwealth is essentially taking the lead and is directly funding this particular work in terms of the personally controlled electronic health record.

By definition, the states will themselves have to make investments to participate and to make sure that their systems integrate with that information. That is why this is our investment and we are looking for the states to do their part. That is why it is slightly different to the kind of combined investment through COAG, if that makes sense.

Senator SIEWERT—Yes, it does. Thank you.

----- End Transcript

Well there you have it for another six months.

A few fun facts emerge:

1. The State Jurisdictions are about to get hit with funding requests.

2. NEHTA is a contractor for the Department essentially.

3. This is all going to take a very long time.

4. DoHA / MSIA relations are not yet ‘tippy top’.

5. NEHTA is as secretive and non-transparent as ever.

We will get nowhere until this is fixed!

I leave the reader to draw their own conclusions about how this is all going - comments welcome!

David.

Saturday, October 23, 2010

Some Serious Food For Thought For Hospital Managers. Your Safety Performance Needs Improvement!

The following appeared a day or so ago:

HealthGrades study: 'Unacceptably wide gap' between top peforming hospitals, others

October 19, 2010 | Molly Merrill, Associate Editor

GOLDEN, CO – Patients at five-star rated hospitals had a 72 percent lower risk of dying when compared with patients at one-star-rated hospitals, according to a new independent study by healthcare ratings organization HealthGrades.

Experts say this is an enormous gap that has held steady over the past years even as overall mortality rates have improved.

The "Thirteenth Annual HealthGrades Hospital Quality in America" study analyzed objective mortality and complication rates at all of the nation's 5,000 nonfederal hospitals using 40 million hospitalization records obtained from the Centers for Medicare and Medicaid Services, part of the U.S. Department of Health and Human Services.

The study, the largest of its kind, identified national and state-level trends in hospital care quality and established quality ratings for each hospital, across 26 different procedures and diagnoses. The ratings are now online, allowing individuals to compare their local hospitals.

Looking at overall trends, the HealthGrades study found that hospital mortality rates, on average, have declined by 7.98 percent over the three-year period studied, from 2007 to 2009. Of the 17 mortality-based diagnoses and procedures analyzed, only two bucked the overall trend with increasing mortality rates – gastrointestinal surgeries and coronary intervention procedures.

As part of the study, HealthGrades rated individual hospitals with a one-star, three-star or five-star rating in each of 26 procedures and diagnoses, from bypass surgery to total knee replacements. A one-star rating means that the hospital performed below average, to a statistically significant degree, when compared with the other 5,000 hospitals. A three-star rating means the hospital's performance was average, and a five-star rating means the hospital outperformed the national average to a statistically significant degree.

Lots more detail here:

http://healthcareitnews.com/news/healthgrades-study-unacceptably-wide-gap-between-top-peforming-hospitals-others

The astonishing fact that emerges from all this is that if all patients were treated in 5 star organisations over 230,000 more would be saved.

There is no reason to believe we do not have similar levels of performance and variability here in Australia.

Put this together with this following and there is a partial and e-Health related explanation:

Joint Commission Touts Research on Reducing Handoff Failures

Cheryl Clark, for HealthLeaders Media , October 22, 2010

A 10-hospital collaborative to reduce handoff failures, the root cause of four in five adverse events, successfully cut by 52% the number of faulty handoffs by identifying reasons why communication fails, says Mark Chassin, president of the Joint Commission.

Chassin says that when these solutions are refined, they may become part of the commission's hospital accreditation process, with a report on their outcomes expected by mid 2011. Also in the works is the development of a way to quantify how reducing handoff failures improves outcomes, he says.

Chassin spoke during a briefing with representatives of several hospitals participating in the commission's Center for Transforming Healthcare. And during that session, many noted that lack of respect between sender and receiver, and varying cultures and focus—for example between the emergency room team and an inpatient team—may explain some reasons why information that must be conveyed is not.

"This is a ubiquitous problem," said Chassin, former Executive vice president for Excellence in Patient Care at Mount Sinai School of Medicine and former Commissioner of the New York State Department of Health.

Lots more details here:

http://www.healthleadersmedia.com/content/QUA-258102/5-Tips-for-Reducing-Handoff-Failures

From here we are told e-Health has a role:

Restructuring is not the answer: healthcare reform

  • OPINION: Jeffrey Braithwaite
  • From: The Australian
  • October 23, 2010 12:00AM

WE often hear about terrible things happening to ordinary people in our hospital system.

And just as regularly we hear tales of doctors and nurses stretched to their limits, and a healthcare system in crisis.

It's a strange kind of cold comfort to know that across the developed world, error rates are about the same: that of all the people who go into hospital about 10 per cent will end up being harmed.

There may be a medication error, patients could acquire an infection, fall in the shower, or suffer from surgical complications.

This sort of thing shouldn't happen, yet with more than 7 million in-patients treated in Australian hospitals last year, it is impossible to imagine a nil error rate.

But as the medical profession's primary motto is "first do no harm", 10 per cent seems unacceptable.

As we undergo national reform of our healthcare system it is useful to reflect on what effects these changes will have on this impenetrable statistic.

My concern with the federal government's health reform is that it is very top-down and it's going to take two or three years before we see a system in place where smaller groups of joined-up hospitals are looking after patients in a more focused way.

What happens in the meantime is a worry for all of us.

The reform agenda assumes people are going to work together effectively. That's a big conjecture and something health systems worldwide are struggling to achieve.

Government is doing what it always does: it looks at how things are financed, how they are structured and where all the boxes go on the organisational chart; it changes the boundaries of the health districts every few years so they are sometimes larger and sometimes smaller.

Do any of these things translate into better outcomes when it comes down to patients getting care from clinicians? Not really.

At the coalface, hospitals are being asked to tell people about errors when they are made and to explain how they happened, how hospitals are sorry for the effects, and how they plan to stop it occurring again.

This is much more important than any restructuring.

E-health initiatives play a huge role in the area of monitoring patients and in improving communication, the root cause of most errors, but we have a long way to go on that front and we've been reading a bit recently in Weekend Health about the challenges the federal government is facing in this area.

We are struggling to find a system that provides physicians timely, accurate information while safeguarding patients' privacy.

More here:

http://www.theaustralian.com.au/news/health-science/restructuring-is-not-the-answer-healthcare-reform/story-e6frg8y6-1225941975622

And at the end we are also told:

“The three-day National Forum on Safety and Quality in Healthcare begins in Canberra on Monday.”

I would suggest there is a pretty large elephant in the room (many too many unnecessary deaths in hospitals) here that we might want to see action on for all our sakes. (We don’t really know bad it is because the statistics are a trifle hard to come by - and politicians don’t want to scare the horses). What betting it is an ineffective talkfest as these meetings seem always to have been over the years. Maybe this time it will be different!

I note in passing the promised web site that might assist is still not operational - see www.myhospitals.gov.au for a blank look!

David.

Friday, October 22, 2010

Weekly Overseas Health IT Links - 21 October, 2010.

Here are a few I have come across this week.

Note: Each link is followed by a title and a paragraph or two. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

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http://healthit.hhs.gov/blog/onc/index.php/2010/10/07/the-gift-of-innovation-from-within/

The Gift of Innovation from Within

Thursday, October 7th, 2010 | Posted by: Dr. David Blumenthal | Category: ONC

The health information technology (health IT) sector received an important gift on Sept. 29. In fact, we received two important gifts. Both these gifts came from Kaiser Permanente. And both stemmed from Kaiser’s long-time investment and innovation in health IT adoption and use.

At a ceremony at HHS headquarters last week, Kaiser donated its Convergent Medical Terminology (CMT) for open availability to any HIT developer. The technology enables clinicians to use the terms that are familiar to them in diagnosis and treatment. CMT acts like a simultaneous translator in several directions. For clinicians, it translates clinical language they use to communicate with colleagues into the technical terms that electronic health records (EHRs) use to communicate with other records. For patients, it takes those underlying technical terms and makes them understandable to lay persons. And, it can translate clinicians’ terminology directly into lay language as well. It also facilitates the usability of EHRs and the sharing of health information among clinicians and patients.

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http://www.healthleadersmedia.com/print/MAG-257394/Data-in-the-Clouds

Data in the Clouds

Gienna Shaw, for HealthLeaders Media , October 13, 2010

Web-based data sharing is one solution to the interoperability problem—the challenge of communication between healthcare providers, including physician's offices, hospitals, and specialty practices, which often have different computer and software setups and use a variety of external devices to store and share images. Because everything is online, it's easy to share simple health data such as patient test results and medical history, and it allows patients access to their records, as well. Cloud computing requires no special equipment—just a computer and an Internet connection.

But when it comes to medical imaging, the massive image files shared in picture archiving and communications systems can bog down even moderately speedy Internet connections during peak hours—and accessing large files via a dial-up connection is basically a hopeless prospect.

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http://www.fastcompany.com/1693973/health-20-makes-industry-shift-in-five-years

Health 2.0 Causes Industry Shift in Five Years

BY FC Expert Blogger Francine HardawaySat Oct 9, 2010

This blog is written by a member of our expert blogging community and expresses that expert's views alone.

Since December 2006, when Matthew Holt and Indu Subiya almost single-handedly began the Health 2.0 movement with Matthew's blog and their first conference, the entire world of health care has begun to change. And that's not a simple thing to achieve. Health care is steeped in tradition, regulation, disparate moving parts, and territorial entities (witness the issues involved in health insurance reform). But Matthew and Indu did not shift the system the way President Obama and Congress tried to do, through "push marketing." Rather, they decided to harness the grass roots "pull" brought about by patients and the Web to force movement of the inertial forces.

They took what was already happening--patient empowerment through online communities and early health information sites such as Medscape for physicians and WebMD for patients, and accelerated it by evangelizing patient engagement and empowerment, the prototyping of new technologies, and the shift of responsibility from the doctor to the doctor-patient partnership.

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http://www.govinfosecurity.com/articles.php?art_id=2996

FTC: No Major PHR Breaches So Far

Only Incidents Listed Are Lost or Stolen Credentials

Howard Anderson, Managing Editor, HealthcareInfoSecurity.com

October 11, 2010

In the year since the breach notification rule for personal health records took effect, no major breaches affecting 500 or more individuals have been reported, according to the Federal Trade Commission.

A personal health record is an "electronic record of identifiable health information on an individual that can be drawn from multiple sources and that is managed, shared and controlled by or primarily for the individual," according to the FTC.

Last year, the FTC issued a PHR breach notification rule, as called for under the HITECH Act. Under the rule, which took effect Sept. 24, 2009, major breaches must be reported to the FTC within 10 business days. PHR vendors, and certain companies with which they do business, must report any size breach to the individuals affected within 60 days. But they only have to report the smaller incidents to the FTC annually, 60 days after the start of the calendar year.

Incidents Listed

The FTC has posted a list of 13 incidents affecting 15 individuals in 2009. All were reported by Microsoft Corp., which offers the HealtVault PHR platform. Each case involved lost or stolen credentials, and none of the cases involved is known to have resulted in inappropriate use of patient information, says Cora Han, attorney in the division of privacy and identity protection in the FTC's bureau of consumer protection.

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http://articles.orlandosentinel.com/2010-10-11/health/os-medical-student-ipod-touch-20101011_1_ipod-touch-ucf-students-medical-schools

UCF gives med students high-tech devices to stay in touch, iPod style

October 11, 2010|By Sarah Lundy, Orlando Sentinel

Second-year medical student Lynn McGrath knows the iPod touch he carries will help him become a better doctor.

If a patient reports certain symptoms, McGrath, 25, can quickly research it on the high-tech device and learn how to treat it in minutes.

"The first year as medical students, it helps us figure out what's going on, but as you become more familiar, it's more of a confirmation," he said.

Starting this semester, the UCF's College of Medicine, which in its second year, is giving every medical student an iPod touch to help in their training.

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http://www.scmagazineus.com/only-40-percent-of-canada-doctors-connected-with-ehr-report/article/180860/

Only 40 percent of Canada doctors connected with EHR, report

James Hale

October 12 2010

Put the patient first.

That's what two of Canada's leading health organizations are saying is the prescription for fixing the country's poor history of introducing electronic health records (EHR). The Health Council of Canada – a nonprofit watchdog agency – released a report that warns that the lack of an integrated EHR is leading family physicians to order unnecessary medications and diagnostic tests. Three days later, the Canadian Medical Association (CMA) – which represents many of the country's doctors – released a health information investment strategy that calls for major investment in primary care technology.

Both reports are a reaction to the fact that fewer than 40 percent of Canada's primary care doctors have access to EHR, compared to 99 percent of physicians in the Netherlands and 96 percent in the United Kingdom.

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KLAS Grades EMR Packages By Specialty

Ambulatory electronic medical record packages used in the 10 most common specialties were evaluated based on client feedback and 25 performance indicators by the research firm.

By Marianne Kolbasuk McGee, InformationWeek

Oct. 14, 2010

URL: http://www.informationweek.com/story/showArticle.jhtml?articleID=227701294

When it comes to E-medical record packages and doctor practices, one size doesn’t fit all. Whether an EMR system is right for a particular physician depends on a number of factors, including the number of doctors in the group as well as medical specialty. A new report by research firm KLAS gives grades to EMR packages by specialties.

The new report, which is available free to healthcare providers, covers ambulatory EMR packages used predominately in or sold to 10 of the most common medical specialties, ranging from pediatrics, ear, nose and throat, cardiology, OB-GYN, to multi-specialty.

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http://trailblazersblog.dallasnews.com/archives/2010/10/obamas-health-it-czar-young-pe.html

Obama's health IT czar: young people won't tolerate pen-and-paper medicine

10:45 AM Fri, Oct 15, 2010

Robert T. Garrett/Reporter

The Obama administration's point man on health information technology said today that medical caregivers resist the brave new world of computers at their peril.

"The next generation of patients is not going to be happy with physicians and hospitals and nurses that don't use computers," David Blumenthal , the national coordinator for health IT at the U.S. Department of Health and Human Services , said in Austin. He was in town to speak yesterday at the Texas e-Health Symposium. This morning, he toured a University of Texas learning lab that has produced the nation's first graduates from a stimulus-funded training program designed to crank out medical-sector computer geeks.

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http://www.mobilenewscwp.co.uk/2010/10/healthcare-market-turned-on-to-mobile-reckons-rim/

Healthcare market turned on to mobile, reckons RIM

BlackBerry-maker looks to ingratiate itself more deeply in vertical business markets
UK healthcare bodies are waking up to the efficiency and productivity benefits of mobile applications, according to Research In Motion (RIM) UK healthcare director Daniel Morrison-Gardiner.
Morrison-Gardiner said that, in an economic climate of public spending cuts, healthcare bodies are looking at mobile as a means to reduce operational expenditure.

He said mobile health (mHealth) solutions offer NHS and other healthcare functions an opportunity to reduce the administrative burden on professionals such as midwives, health visitors and community nurses, enabling them to spend more time in the field.

Said Morrison-Gardiner: “We want to allow health professionals to spend more time with patients to deliver a better quality of care and to remove the burden of their everyday activities. What is telling is the number of clinical system providers and other companies approaching RIM over the last 18 months to see how they can leverage our platform to deploy mobile versions of existing solutions.”

Morrison-Gardiner said BlackBerry-maker RIM is in discussion with a number of providers to the healthcare market about deploying its mobile systems.

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http://www.fierceemr.com/story/data-exchange-must-become-seamless-and-invisible/2010-10-14

PHR data exchange must become 'seamless and invisible'

October 14, 2010 — 12:24pm ET | By Neil Versel

While vendor after vendor and publicist after publicist keep contacting a certain FierceEMR editor about how their personal health records are going to revolutionize healthcare by empowering consumers, some people still keep their heads out of the clouds and somewhere close to reality. To the exclusive latter group we can add David Ellis, corporate director of planning and future studies at the Detroit Medical Center and publisher of Health Futures Digest, and Stephen J. Cavanagh, associate dean of the Wayne State University College of Nursing in Detroit.

"PHRs require considerable attention from the patient, do not talk to one another and are built on a shaky centralized foundation. To reach their true potential, PHRs must become largely invisible, communicate with each other, and remain a network of information stored in various locations," Ellis and Cavanagh write in the October issue of Hospitals & Health Networks.

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http://www.fierceemr.com/story/next-generation-emrs-may-include-personal-genomics/2010-10-14

Next generation of EMRs may include personal genomics

October 14, 2010 — 2:37pm ET | By Neil Versel

As if putting medication histories and care plans into EMRs weren't causing enough consternation for doctors and nurses nationwide, wait until you hear what's coming down the pike.

"The vision, as we see it, is that the genome is really a component of the patient's electronic medical record," Richard Resnick, acting CEO of personal genomics firm GenomeQuest said Wednesday, MassDevice reports. Extra work, perhaps, but it's for the betterment of patient care, according to Resnick and other speakers at Harvard Medical School's World Health Forum in Boston.

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Small Medical Practices Don't Find EHR Adoption Meaningful

Federal incentive payments aren't enough to overcome problems, like increased costs and disruption to workflow, doctor offices perceive with electronic health records.

By Nicole Lewis, InformationWeek

Oct. 12, 2010

URL: http://www.informationweek.com/story/showArticle.jhtml?articleID=227701184

Even as the federal government continues to push the adoption of electronic health records (EHRs) by injecting billions of dollars into programs that encourage healthcare delivery organizations to implement the technology, these efforts may not be enough to lure many physicians at small practices to purchase an EHR, Richard Gibson, president of Oregon Health Network in Portland, Ore., told members of Congress

In testimony before the subcommittee on technology and innovation on September 30th, Gibson said that while the majority of 400,000 eligible professionals still need to acquire an EHR, adoption will be toughest in small physician offices that don't have the resources to acquire an EHR or the time and staff to install the technology.

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http://govhealthit.com/newsitem.aspx?nid=74826

Veterans’ CIO pledges no more major IT failures

By Kathryn Foxhall
Friday, October 08, 2010

The Veterans Affairs Department will have no more “hundred million dollar” IT project failures, VA’s chief information officer told senators who oversee the VA.

At a hearing this week, members of the Senate Veterans Affairs Committee made it clear that they want to keep a spotlight on VA’s IT management practices in view of the agency’s mixed record meeting production and efficiency targets. Roger Baker, VA’s chief information officer, who’s been on the job for 16 months, said the agency is not where it should be. He described efforts at VA to instill better project management procedure.

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http://www.ehealtheurope.net/comment_and_analysis/644/expert_view:_martin_ellis

Expert view: Martin Ellis

13 Oct 2010

The chair of the Intellect Clinical Safety Committee discusses recent changes to European regulations that are likely to affect healthcare IT providers. He also outlines the work that Intellect will be doing to develop documentation and guidance for e-health manufacturers.

It is an unfortunate fact of life, but on rare occasions the very health services that you rely on to make you better can end up causing you harm.

For example, errors in medication management, incorrect surgery and hospital acquired infection all contribute to patient mortality and morbidity. Fortunately, patient safety management is now a high priority for trust boards.

Similarly, while information technology is a powerful component of a healthcare provider’s strategy to help reduce clinical risks, it also has the potential to introduce new hazards for patients.

These include, for example, organisation-wide unavailability of electronic drug charts or the failure to correctly display critical clinical information.

This has sparked urgent debate in the international health informatics community about the risks of harm associated with introducing this new technology.

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http://www.healthleadersmedia.com/content/TEC-257573/Predictive-Modeling-May-Reduce-Hospitalizations

Predictive Modeling May Reduce Hospitalizations

HealthLeaders Media Staff , October 12, 2010

The Visiting Nurse Service of New York has adopted advanced information technology designed to improve patient care. The effort appears to be effective in reducing hospitalizations and re-hospitalizations, according to a paper published in the Journal for Healthcare Quality.

The VNSNY Center for Home Care Policy & Research launched the Outcomes Initiative to support research, evaluation, and informatics services. The system identifies patients at risk for hospitalization, identifies patients eligible for and in need of physical therapy, and assesses the performance of clinical staff and programs.

Together, these and other HIT initiatives have been instrumental in helping VNSNY achieve a 12% decrease in the overall patient rehospitalization rate between 2001 and 2009, according to the authors. They also report a reduction in patient episodes ending in hospitalization, from 37% to 27%, during that period.

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http://www.healthdatamanagement.com/issues/18_10/health-care-technology-news-connecting-the-dots-41054-1.html?zkPrintable=true

Connecting the Dots

Health Data Management Magazine, 10/01/2010

When it comes to business intelligence, the University of Pittsburgh Medical Center offers an object lesson in a major industry challenge. The integrated delivery network-which spans 20 hospitals and a health plan-runs some 200 different information systems, of which 100 publish to a data warehouse. Depending on the need, UPMC administrators can turn to several sources for BI metrics, says Lisa Khorey, director of interoperability. These include UPMC's inpatient EHR system, from Cerner; its ambulatory record system, from Epic; and the data warehouse, a store house whose supporting vendors include Cognos and DBMotion. "You ask different questions, you need different views into the data," says Khorey, who oversees the warehouse.

For many provider organizations, creating such a diversely-sourced data warehouse is the first step toward creating the kind of data analytics tool they will need as the industry is reshaped by payer requirements and patient expectations.

"The industry's biggest need is a reporting overlay over multiple vendors in disparate systems to drive actionable results," says Matt Seefeld, CEO of Interpoint Partners, an Atlanta-based BI software and consulting firm. "There is too much data flowing through health care. If you're going from system to system hoping to get the big picture, you will need a BI medium to create a layer to look across the organization."

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http://www.healthdatamanagement.com/issues/18_10/health-care-technology-news-a-little-faith-goes-a-long-way-41056-1.html

A Little Faith Goes a Long Way

By Greg Gillespie

Health Data Management Magazine, 10/01/2010

Spring and summer were filled with restless nights for Jim Sinek. The president and CEO at Faith Regional Health Services was losing a lot of sleep over the huge gamble the 166-bed community hospital was taking: implementing an electronic health record in less than six months, though it had little experience with enterprisewide I.T. implementations. And, unlike many decisions, this decision couldn't be undone or slowed down.

Sinek and his management team already had drunk the Kool-Aid by having Faith Regional's new bed tower designed in a way that made it hostile to paper charts by decentralizing nursing units and limiting printing capabilities. When the lights went on in that tower, the EHR simply had to be in place at the Norfolk, Neb.-based provider, which sits in a largely rural region in the Northeast corner of the state.

But Sinek had faith, pun intended, in both the project leaders and the management structure devised to execute the implementation and the subsequent changes in workflow and care processes.

The community hospital took calculated risks at every step of the project: implementing a complex EHR-Soarian Clinicals, from Siemens Healthcare, Malvern, Pa.-developed for large hospitals; focusing first on computerized physician order entry, politically and technologically the most fearsome of technologies; taking a multi-year implementation timeline and trimming it down to less than six months; and simultaneously doing a staff reorganization that initially spread fear through the nursing staff.

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http://www.healthdatamanagement.com/news/health-care-technology-news-privacy-federal-claims-database-41149-1.html

Privacy Pros to Feds: Not So Fast on Database

HDM Breaking News, October 8, 2010

The federal government's plan to create a national database of health care claims data is raising red flags for privacy advocates. The proposal, they argue, gives lip service to ensuring the privacy and security of the data and needs considerable additional details.

In a notice published Oct. 5, the U.S. Office of Personnel Management briefly outlined the Health Claims Data Warehouse that will contain a range of protected health information culled from claims handled by three federal insurance programs (see story). They are the existing Federal Employee Health Benefit program and two benefit programs created under the health reform law: The National Pre-Existing Condition Insurance Program and the Multi-State Option Plan.

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http://www.healthleadersmedia.com/content/TEC-257634/Costly-eICUs-Get-Results.html

Costly eICUs Get Results

Gienna Shaw, for HealthLeaders Media , October 12, 2010

Virtual ICUs got a bad rap: That's what early adopters of remote intensive care unit monitoring systems said in response to a study published last year in the Journal of the American Medical Association. The authors of the JAMA study said they found "no association between implementation of telemedicine technology and adjusted hospital or ICU mortality, [length of stay], or complications." And, the authors noted, the systems are expensive, easily running to seven figures a year for software, hardware, two-way video and audio equipment, clinical salaries, and licensing fees.

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http://www.ehiprimarycare.com/news/6306/english_nhs_urged_to_adopt_welsh_eps

English NHS urged to adopt Welsh EPS

11 Oct 2010

A pharmacy body is calling for NHS Connecting for Health to adopt the Welsh model for electronic transfer of prescriptions, in place of Release 2 of the Electronic Prescription Service.

Numark, a support organisation representing 2,500 community pharmacies, said the experience of its members has shown that the Welsh 2DRx project was working much more effectively than EPS R2.

Numark’s IT steering committee said it was impressed with the ease with which Wales was coping with 2D electronic prescriptions.

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http://www.govhealthit.com/newsitem.aspx?nid=74844

Dash it all

By John Moore

Monday, October 11, 2010

When the Michigan Health Information Authority (MiHIA) sought a way to boost the visibility of population health quality among its constituents, the group took its cue from the business world: it decided to build a performance measurement dashboard.

A dashboard takes in performance information of various kinds and presents the underlying trends in graphical format. Users can scan charts and diagrams depicting key performance indicators in much the same way a driver views a car’s instrumentation. The technology has typically been the province of corporate executives who need a quick, at-a-glance overview of sales, ongoing projects and other activities.

In MiHIA's case the objective is to get local government leaders, providers and the public to rally around community health improvements. Traditionally, public health officials were the individuals most concerned with community health data. But MiHIA seeks an expanded audience.

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http://www.modernhealthcare.com/blogs/it-everything/20101011/310119999

Predicting your future

Pharmacy benefits manager Express Scripts says it can predict the future.

It may not have a crystal ball tuned in for lottery numbers, but when it comes to drug compliance, the St. Louis-based pharmacy benefits manager says its computers can "accurately predict up to a year in advance which patients are most at risk of falling off their physician-prescribed drug therapy" and then "intervene in customized ways to improve those patients' adherence."

How?

Both Express Scripts in its news release and company spokesman David Whitrap are a bit sketchy on the details.

Whitrap, senior manager of public affairs, said the technology is proprietary, so, "there is a limit to how much we can talk about all of the factors that go into the mix."

In the news release, though, Express Scripts raised the lid on its black box for just a peek. According to the release, the company's computer models, developed over the past year by Express Scripts researchers and predictive modelers, "incorporate past patient behavior and demographics, characteristics of the particular medical condition and prescription drug and a number of other factors that Express Scripts has identified as relevant."

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http://www.kjonline.com/news/health-care-workers-get-computer-skills-training_2010-10-09.html

October 10

Health-care workers get computer skills training

By Leslie Bridgers

Staff writer

FAIRFIELD — Before Jeri Gilbert started an online course in electronic health records last week, she didn’t know what a Web browser was.

Many of the students who signed up for the Kennebec Valley Community College course are a lot like Gilbert — nurses, not computer people.

Their workplaces, however, now need people with expertise in information technology as they move toward computerizing all their health records — a change President Barack Obama charged all hospitals and health care providers to make by 2015.

The purpose of electronic health records is to make patients’ complete medical histories readily available to any health-care provider, in order to avoid repetition of tests and medical errors. Concerns have been raised about ensuring that the records are kept private.

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http://www.jsonline.com/business/104617969.html

Epic Systems rides wave of records upgrades

Verona company profits as hospitals make move to digital

Oct. 9, 2010

Aurora Health Care has spent more than $150 million to move to electronic health records since it began the arduous task 15 years ago.

The foundation for its system, spanning its hospitals throughout eastern Wisconsin, has been software from Cerner Corp. Aurora was one of the company's first large customers.

Yet this year, Aurora decided to replace its system with one designed by Cerner's biggest competitor, Epic Systems Corp. in Verona.

The move will cost Aurora more than $100 million and take at least three years.

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http://www.fiercehealthit.com/story/markle-survey-shows-strong-consumer-physician-support-blue-button-downloads/2010-10-11

Markle survey shows strong consumer, physician support for 'blue button' downloads

October 11, 2010 — 12:13pm ET | By Neil Versel

Remember the idea of adding a "blue button" to EMR screens to make it easy to output personal health data? The Markle Foundation, which has been leading the campaign, has released a study showing that two-thirds of physicians and consumers alike "agreed with the concept of a blue button that you can click to download your own health information," according to a press release.

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http://www.fiercehealthit.com/story/population-health-management-improves-prevention-outcomes/2010-10-11

Population health management improves prevention, outcomes

October 11, 2010 — 1:34pm ET | By Neil Versel

Two new studies suggest that a Kaiser Permanente population health management application can help physicians provide better care for a large, diverse panel of patients with diabetes and heart disease. (We're bracing ourselves for a certain anonymous commenter to rant again about how we must be on the Kaiser payroll or something for highlighting this news.)

The app, called the Panel Support Tool, is a web-based tool for primary-care physicians to manage care for individual patients, small groups or entire panels by comparing the care they deliver to nationally recommended best practices. It is integrated with KP HealthConnect, the organization's name for its Epic Systems EMR.

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http://www.fiercehealthit.com/story/onc-contract-could-lead-another-seminal-iom-report/2010-10-04

ONC contract could lead to another seminal IOM report

October 4, 2010 — 5:52pm ET | By Neil Versel

I've lost count as to the number of contracts the Office of the National Coordinator for Health Information Technology has handed out in its efforts to promote and advance the field of health IT, but a new one deserves more attention than most. That's because the recipient is the Institute of Medicine and the purpose is to help assure that the nation's massive investment in IT will pay off in terms of patient safety.

For all the nasty politicking that's gone on over health IT and other aspects of healthcare policy, the IOM remains perhaps the nation's most unassailable authority on patient safety and healthcare quality--something ONC mostly acknowledged in awarding the one-year, $989,000 contract.

"Since 1999, when the IOM published its ground-breaking study To Err Is Human, the Institute has been a leader in the movement to improve patient safety," national health IT coordinator Dr. David Blumenthal said in an HHS press release. "This study will draw on IOM's depth of knowledge in this area to help all of us ensure that HIT reaches the goals we are seeking for patient safety improvement."

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http://www.zawya.com/Story.cfm/sidZAWYA20101011050112/Jordan%20Health%20Initiative%20launched

Jordan Health Initiative launched

11 October 2010

AMMAN - The government on Sunday announced the launch of the Jordan Health Initiative (JHI), which seeks to improve medical services and healthcare offered to citizens through the integration of technology.

Underlining the importance of the initiative, prepared in collaboration with Cisco, Minister of Health Nayef Fayez said it will be implemented in the country's 32 public hospitals, noting that the national e-health programme launched early 2009 is an integral part of the initiative.

The JHI is a national public-private partnership, which aims to transform the delivery of healthcare in Jordan into a world-class regional best practice focused on providing high quality medical services through the utilisation of state-of-the-art technologies designed to provide citizens with the best affordable service and thereby achieving economic growth, according to the health ministry.

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Enjoy!

David.