Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Thursday, June 01, 2017

The Macro View – Health, Financial And Political News Relevant To E-Health And The Health Sector In General.

June 1, 2017 Edition.
We have had a quiet week on the Trump front as he has been wandering around the world causing trouble with climate change control, defence policy and a range of other issues. The current week will be fascinating with more leaks happening and the Comey testimony due.
On the local front there seems to be a fair bit of worry about just how we are travelling economically. The signs are becoming a little worrying. See here:
  • Updated May 27 2017 at 8:00 AM

A rising sense of economic fragility


by The Australian Financial Review
Jac Nasser is one of Australia's most prominent global corporate leaders and is about to finish his board stewardship of one of our biggest companies, BHP. Running one of the world's largest car makers, Ford, out of Detroit and then chairing the world's biggest mining company provides a unique insight into the wealth of different nations. Natural endowments, the culture of enterprise, education and health systems, the rule of law and strong institutions all play a role. Now the man who describes himself as "an unabashed Australian nationalist" fears that the prosperity of his country of upbringing has become fragile.
This assessment, in this week's The Australian Financial Review Magazine, comes as ratings agencies raise the threat level on two of Australia's most serious potential shocks. S&P Global Ratings downgraded Australia's 23 smaller banks, citing the increased economic risk from a still-inflating housing bubble. And Moody's downgraded China's sovereign rating for the first time in 26 years, rebuking Beijing for failing to transform its debt-driven economic growth model.

Tightening their belts

The discomfort is happening on the street too. As AFR Weekend details, consumers are tightening their belts, smaller retailers are starting to go bust, analysts are downgrading listed shop chains, and car dealerships are putting out profit warnings. Australia reached a peak of prosperity when our resources boom was in full swing. But that has also left among the highest household debt burdens, along with rising government debt. Wages are failing to keep pace with low consumer price inflation as globalised supply chains force Australia to confront an inflated cost structure. Householders are bracing for steep electricity and gas price rises due to a decade of bungled energy policy.

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Here are a few other things I have noticed.
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National Budget Issues.

Labor-lite budget ticks all the boxes for Turnbull

Ross Gittins
Published: May 21 2017 - 11:45PM
For students of the politics of economics – my special subject – this clothes-pinching budget has been a feast. Oh no, it's "Labor-lite". Shocking!
Actually, it's a budget that ticks all the boxes for Malcolm Turnbull and, by extension, his parliamentary followers – something their silent acquiescence suggests they realise.
You need brains to see a Labor-lite budget. What's harder is to see that it's not as out of character as some suppose.
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Budget 2017: How Fairfax readers view the government's economic management

Soren Frederiksen, Eryk Bagshaw
Published: May 22 2017 - 12:00AM
Australians feel poorer than they are, the Turnbull government has amassed less debt than the May budget shows, and the median Sydney property is $100,000 cheaper than in reality.
Those are the findings of more than 240,000 responses to a Fairfax Media pre-budget survey that matched the Turnbull government's spending per portfolio but was more pessimistic about the economic conditions presided over by the Coalition. 
The average response accurately mapped the government's 35 per cent spend on welfare, 15 per cent spent on health, and 7.5 per cent spend on education per budget, proportions that have remained largely consistent over the Coalition's term in office.  
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You don't have to be a communist to admit capitalism is in crisis

Jessica Irvine
Published: May 21 2017 - 11:00PM
It should surprise no regular reader of this column to learn that your humble scribe is a dedicated reader of The Economist magazine.
The most august of journals from the British homeland is not – how shall we put this gently – renowned for its communist views. So one must confess to spitting out one's piping-hot Earl Grey tea upon discovering this provocative headline in last week's edition: "Labour is right – Karl Marx has a lot to teach today's politicians."
"Egad! What scoundrelry is this?" one exclaimed, to no one in particular.
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Scott Morrison's economic fairy tale doesn't add up

Michael Pascoe
Published: May 22 2017 - 4:02PM
Scott Morrison's budget projections rely entirely on orthodox economic thinking about what drives wages. Unfortunately that orthodox thinking is demonstrably wrong.
The textbooks say that, as unemployment falls, the labour market tightens and wages rise. Supply and demand and all that. But it's not happening.
The fancier version of that story is that we're enjoying a surge in national income as our resources export volumes rise, a surge that will result in higher profits that labour will subsequently want a share of. But wanting and getting are two very different things.
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Direct action fund would cost taxpayers $23b if used to meet Paris climate targets

Adam Morton
Published: May 22 2017 - 6:35PM
Taxpayers would pay up to $23.6 billion for Australia to meet international climate targets if the Turnbull government were to continue with its "direct action" emissions-reduction fund as its main policy.
Following a request by the Greens, the federal Parliamentary Budget Office estimated the cost of using the fund to meet the target the Coalition submitted at the Paris climate summit – a 26 to 28 per cent emissions cut compared with 2005 levels by 2030.
The fund pays businesses and farmers through an auction process, with the cheapest bids winning contracts to cut emissions.
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Treasurer Scott Morrison becoming a huge disappointment

Tom Switzer
Published: May 22 2017 - 2:52PM
Australian treasurers are in most cases dominant figures, and sometimes just as assertive as the prime minister of the day. This was obviously the case during Peter Costello's long tenure at Treasury. Paul Keating before him was also a heavyweight. Go back further and the rule still applies: Arthur Fadden and Earle Page were prominent treasurers in the '50s and '30s. 
Does Scott Morrison fall into the same category? Not at this stage. He shows no signs of holding his own in Cabinet and resonating with the conservative movement. Nor is he held in veneration by the financial markets.
Why? It's difficult to avoid the conclusion he lacks the nerve and the political muscle to make the unpopular spending cuts that are urgently needed to address runaway debt. If this continues, it is likely Morrison will go down in history as the most disappointing treasurer since John Kerin, whose poor grasp of economics helped destroy Bob Hawke's leadership in 1991.
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A long time ago, in a reality far away, was a wonderful budget

Nicholas Stuart
Published: May 23 2017 - 12:15AM
I don't know what sort of juice they're drinking over at the Treasury, but I sure wish I could get some. Perhaps they just delight in watching normally intelligent people treat economic forecasts as if they're actually based on something more than political wistfulness or a stab in the dark. It's easy to imagine the chatter over cappuccinos in the morning.
"Can you believe it? They've swallowed our projections whole," the first says.
"Yes," the person next to him in the queue responses, slapping his thigh in delight. "Wages growth (currently the lowest on record at just 1.9 per cent, although Australian Bureau of Statistics data only goes back to the late 1990s) has been stuck below 0.6 per cent a quarter for the past three years. Then, without bothering to give any reason for the change (other than suggesting it will 'revert to the long-term average'), we assert it will suddenly zoom up and almost double. By 2020, it's more than 1 per cent higher than inflation, yet no one bats an eye. The figures are quite literally incredible!"
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Forget the bank tax: Banks are now a better buy than before the budget

Michael Pascoe
Published: May 24 2017 - 3:11PM
When it comes to mounting a scare campaign, the big four banks' CEOs and chairmen are more Casper the Friendly Ghost than Freddy Kruger, more Pooh Bear than Chucky.
Oh, they tried - brace yourself - they even wrote letters to shareholders! Yet the peasants show little sign of manning and womanning the barricades for two key reasons: nobody really believes the Big New Bank Tax won't be substantially passed on; and banks are now a better buy than they were before the budget.
Westpac has identified itself as the bank that will pay the most for the levy, $370 million gross in the first year. But because the levy is a deduction, it will only cost the bank $260 million after tax.
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Australia losing its economic vibrancy, boss of Orica warns

Brian Robins
Published: May 23 2017 - 11:00PM
The boss of explosives group Orica has warned Australia risks facing a future that will look increasingly like "France and not Singapore" as the country loses its economic vibrancy and as China's economy changes gear.
"The dynamic, vibrant economy that I saw when I first came [to Australia] is not present any longer," Alberto Calderon warned in an address to a Latin American business group late on Tuesday. "Our economy will look more and more like France, not like Singapore. But this is not inevitable; this can be changed."
The warning came as the easy gains to Australia's exports from the surge in China's standard of living, which had lifted demand for Australia's exports of iron ore and coal, for example, is now maturing. Its rising standard of living and expanding middle class will lift demand for copper, instead, he said.
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  • Updated May 24 2017 at 5:28 PM

Budget blues are here again

Scott Morrison seems to be having as much fun mocking Labor for "running the banks' lines" as he has had mocking the banks. He treats Chris Bowen's criticisms in much the same manner as he does the complaints from the bank chief executives – with derision.
"Which bank are you appearing for today?" he demanded of the shadow treasurer, accusing him of being part of the "bank protection racket".
The Treasurer knows that for all Labor's quibbles about exactly how the bank tax will work, how much it will raise and whether it should include foreign banks, the opposition will pass the levy legislation in the Senate. Not too much of a proper protection racket there.
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Federal budget 2017: Meet the real high taxpayers. They're not high earners

Peter Martin
Published: May 24 2017 - 11:45PM
Anyone would think we were overtaxing high earners.
The Prime Minister says Labor's proposed top marginal tax rate of 49.5 per cent would send a "very negative signal". The Treasurer says it would mean working "one day for the government and one day for yourself – not a competitive way to run your economy".
But it's how things have been run ever since the Coalition's first budget. The stated rate has been 45 per cent plus the Medicare levy of 2 per cent plus the temporary budget repair levy of 2 per cent introduced in 2014. It adds up to 49 per cent; half for the high earner and half for the Tax Office.
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Bilingual budget blinded us to bottom line

Ross Gittins
Published: May 27 2017 - 12:15AM
Before the budget Scott Morrison promised us "good debt" and "bad debt". What we actually got was less radical but more sensible.
The government has come under increasing pressure from the Reserve Bank of Australia to draw a clear distinction between its borrowing to cover "recurrent" spending (on day-to-day operations) and borrowing to cover investment in capital works ("infrastructure").
It was wrong to lump them together and claim the combined deficit constituted the government "living beyond its means", as the Coalition often has.
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  • Updated May 26 2017 at 9:00 PM

The Australian economy turns down and the consumer goes on strike

Treasurer Scott Morrison has taken to promising that "better days are ahead" for the economy, and particularly those Australians who are frustrated at "not getting ahead".
They are words that could come to haunt him as early as just over a week from now, when official figures for first-quarter economic growth are published by the nation's statistician.
Based on what we know so far, they aren't likely to make for pretty reading.
Following on from a series of whip-saw readouts on the nation's economic fortunes over the past year - a contraction in the third quarter of 2016, followed by a boomer in the final three months -  the start of 2017 is almost certain to be one for the doomsters.
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NAB’s Andrew Thorburn: low wage rise, job losses threat to economy

  • The Australian
  • 12:00AM May 27, 2017

Richard Gluyas

Andrew White

Low wage growth and the threat of job losses from technological disruption are starting to take a toll on business confidence, with National Australia Bank chief executive Andrew Thorburn raising concerns over the economy amid a slew of retail failures and profit downgrades.
Despite optimistic forecasts in the budget for wages growth to double in the next two years, signs are mounting that underemployment and sluggish wage growth combined with rising mortgage and electricity costs are taking a toll on consumer spending habits.
Mr Thorburn said his cautious optimism about the economy had given way to worries about complacency in the face of massive disruption to workplaces from a technology revolution.
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Australia one of the economies sitting on pensions time bomb, WEF warns

Szu Ping Chan
Published: May 26 2017 - 12:24PM
The world's biggest economies are sitting on a $US70 trillion ($94 trillion) pensions time bomb that will balloon to more than $US400 trillion within four decades unless policymakers take urgent action, the World Economic Forum has warned.
Analysis by the WEF showed the six countries with biggest pensions - Australia, the US, UK, Japan, the Netherlands and Canada - as well as China and India - the two most populous countries in the world - faced a retirement savings gap of $US428 trillion in 2050, up from $US67 trillion in 2015.
This is based on the Organisation for Economic Co-operation and Development's (OECD's) recommendation that savers should aim for a retirement income of 70 per cent of working-age earnings when they stop working.
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Health Budget Issues.

Budget support for pharmacy owners extends to 2020

Compensation for community pharmacy losses, due to the Medicines Australia Strategic Agreement, are promised to be delivered in the final two years of the 6CPA

As previously reported, Health Minister Greg Hunt and the Pharmacy Guild have reached an agreement over the lower than expected script volumes in 2015-16.
The government will provide $200 million in compensation over the remainder of the 6CPA, which operates until 30 June 2020.
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Budget 2017 is a disaster for GPs. Unfreezing the Medicare rebate is not the cure

The professional associations that are meant to advocate in our interests are not helping and patients are not being well served, either
I’ll tell it like I see it and hang the consequences.
The past three to four years, since the 2014 budget and before, have been a disaster for general practice. A litany of impoverished and discredited rhetoric from our professional associations has undermined the real opportunities to improve the professional standing, incomes and relevance of general practice that were there for the taking.
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Medicare levy exemptions for nine million Australian adults

  • The Australian
  • 12:00AM May 25, 2017

David Crowe

More than nine million Australian adults will be exempt from the ­expanded Medicare Levy as the Turnbull government widens protections for those on low incomes, while slamming Bill Shorten for obstructing an $8.2 billion tax hike that helps the disabled.
Scott Morrison outlined the carve-outs in parliament yesterday in a new attack on the Opposition Leader for trying to amend the increase in the Medicare Levy when some of his Labor colleagues disagree with his stance.
The Treasurer introduced a bill yesterday to ensure the Medicare Levy will be waived for individuals earning up to $21,655 a year, families earning up to $36,541 or retired couples who qualify for a seniors’ tax offset and earn up to $47,670 a year. The bill also expands the “phase-in” rules that apply the Medicare Levy at a concessional rate for millions of workers ­depending on whether they have children.
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1:03pm May 26, 2017

Govt buying doctors' silence, Shorten says

By AAP
Opposition Leader Bill Shorten is gearing up for another federal election fight over Medicare, accusing the federal government of trying to buy the silence of doctors with its May budget.
"It's like cash for no comment," he said on Friday of the plan to gradually thaw the Medicare rebate freeze.
Mr Shorten told the Australian Medical Association national conference in Melbourne costings by the Parliamentary Budget Office revealed the government was saving $3.2 billion by not lifting the freeze immediately.
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Devil in the detail: 23 million GP services delayed in Turnbull's Medicare thaw

Adam Gartrell
Published: May 27 2017 - 9:43PM
The Medicare rebate freeze will remain in place for tens of millions of GP services – including mental health plans and chronic disease management – for another three years under little-known details of the Turnbull government's budget.
A gradual thaw in the deeply unpopular indexation freeze, which doctors claim has forced them to increase prices and in some cases abandon bulk-billing, was the centrepiece of the government's health budget earlier this month. But doctors and the federal opposition are now accusing the Coalition of trying to sneak out details that show the thaw will be slower than advertised.
Under Health Minister Greg Hunt's agreements with doctors' groups, indexation will be reapplied to bulk-billing incentives, visits to the doctor, allied health services and a small number of diagnostic imaging services over four years.
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Hunt says the budget is a winner for GPs  —  just look at those pacts

| 26 May, 2017 |  

Comment: Those pre-budget agreements with the AMA and RACGP have given the Minister for Health (pictured) an ironclad riposte to criticism.

Wisely or not, Greg Hunt opted on Friday to deliver his first speech — in the wake of a budget that disappointed so many GPs — to a roomful of doctors.
The Minister for Health is on one side of two opposing political narratives.
Labor says the budget is all about continuing the cuts to general practice; Mr Hunt says his re-indexation of Medicare — the pledge to slowly thaw the freeze — is a winner for the specialty.
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International Issues.

Australia is sleepwalking to war, admiral Chris Barrie warns

  • The Australian
  • 12:00AM May 22, 2017

Jamie Walker

Former defence force chief Chris Barrie says the world is on a countdown to war and a ­“complacent” Australia will not be ready when it comes.
Admiral Barrie warned that Australia had been involved in “proxy wars” in Afghanistan and the Middle East in the past two decades, but the potential flashpoints for international-scale con­flict reminded him of the build-up to World War I.
Speaking at the Australian Leadership Retreat on the Gold Coast, the man who headed the nation’s 59,000-strong defence force from 1998-2002 said most people had no idea what a major war would be like.
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In Trump’s world could tensions lead to World War III?

Bruce Loudon

It’s an unremittingly grim prospect. It portends, potentially, Armageddon. And former defence force chief Chris Barrie, speaking at the Australian Leadership Retreat on the Gold Coast, is not alone in sounding the alarm.
But is the world really “sleepwalking” into another war? And will a “complacent” Australia not be ready when it comes?
The signs “look bad”, says Barrie, highlighting destabilising factors in our region and beyond including tensions between China and nations in the South China Sea, North Korea’s nuclear weapons, US isolationism under Don­ald Trump, the volatility in The Philippines under President Rodrigo Duterte, and the risk that Turkey could become “another Syria”.
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Larry Summers calls Donald Trump's budget 'simply ludicrous'

Lawrence Summers
Published: May 24 2017 - 7:47AM
Details of President Donald Trump's first budget have now been released. Much can and will be said about the dire social consequences of what is in it and the ludicrously optimistic economic assumptions it embodies.
My observation is that there appears to be a logical error of the kind that would justify failing a student in an introductory economics course.
Apparently, the budget forecasts that US economic growth will rise to 3.0 per cent because of the administration's policies — largely its tax cuts and perhaps also its regulatory policies. Fair enough if you believe in tooth fairies and ludicrous supply-side economics.
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Wake up: Australia will remain at war in Iraq for decades unless we plan now to win the peace

Greg Colton
Published: May 26 2017 - 12:15AM
One of Australia's most respected former military leaders, Admiral Chris Barrie, just declared that Australia is "sleepwalking" towards war. In doing so, Barrie drew parallels between current simmering geopolitical tensions and those at the outbreak of World War I. He also highlighted that, as in 1914, Australia is unprepared for war. In his words, the complacency of Australians towards the looming threat "beggars belief".
Surely, after almost 20 years of deployments to East Timor, Iraq, Solomon Islands and Afghanistan, the Australian Defence Force is fully prepared for the challenges ahead?
Not according to senior serving and retired military leaders attending a recent seminar titled "war in the sandpit", where Barrie voiced his concerns. The two-day event, organised by the Australian National University's Strategic and Defence Studies Centre along with Military History and Heritage Victoria, was the most significant gathering of policymakers and military practitioners since the global war on terror began. The outcome was a discussion of hitherto unseen brutal honesty.
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I look forward to comments on all this!
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David.

It Is Probably Worth Having The ADHA Testimony At Senate Estimates (May 29, 2017) Available To Review.

Here is a transcript. (E&OE)
First the Senatorial Cast

SENATE

COMMUNITY AFFAIRS LEGISLATION COMMITTEE
Monday, 29 May 2017
Members in attendance: Senators Dastyari, Di Natale, Dodson, Duniam, Griff, Hanson, Hinch, Leyonhjelm, Lines, Ludlam, McCarthy, O'Neill, Polley, Reynolds, Siewert, Singh, Smith, Urquhart, Waters, Watt.
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And the Government:
HEALTH PORTFOLIO

In Attendance

Senator Nash, Minister for Regional Development, Minister for Regional Communications, Minister for Local Government and Territories
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And the Department:
Mr Martin Bowles PSM, Secretary
Mr Paul Madden, Special Adviser, Strategic Health Systems and Information Management
Ms Bettina Konti, First Assistant Secretary, Digital Health Division
Mr Tim Kelsey, Chief Executive Officer, Australian Digital Health Agency
Mr Ronan O'Connor, Executive General Manager, Core Services Systems Operations Division, Australian Digital Health Agency
Mr Terence Seymour, Executive General Manager, Organisational Capability and Change Management Division, Australian Digital Health Agency
Ms Bettina McMahon, Executive General Manager, Government and Industry Collaboration and Adoption Division, Australian Digital Health Agency
Mr Tony Kitzelmann, General Manager, Cyber Security, Australian Digital Health Agency
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Now the text:
29 May, 2017 - [21:16]
Senator SINGH:  Turning to eHealth—we will wait for the relevant officials to come up.
Mr Bowles:  Certainly. We might then need the digital agency at the same time—is that right?
Senator SINGH:  We may indeed.
Mr Bowles:  We will see where we go with this, but we have the digital agency and the department.
Senator SINGH: Yes. Labor set up the Personally Controlled Electronic Health Record and remains very supportive of that concept. I am a bit concerned by the budget measure on the My Health Record, which I am looking at. What is the net spend on the My Health Record over the next four years?
Mr Madden: For the next two years, we have funding to cover operation of the My Health Record system for next year and the year after plus we have the funding to move the system from opt-in to implement a national opt- out scheme for Australia and to make significant changes to provide a registration scheme. The values of that  are $195 million for opt-out, $182 million for the operations across the two years—that is additional to the already appropriated for next year—and $6.8 million for the provider registration redevelopment.
Senator SINGH: Can you answer the question of: what the net spend on My Health Record over the next four years will be—that was the question I just asked you.
Mr Madden: Sure.
Ms Konti:  Net spend is $68.7 million over the four years.
Senator SINGH: Thank you. That is spending of $374.2 million minus savings of $305.5 million. Is that correct?
Mr Madden:  Could you repeat that, please?
Senator SINGH:  Spending of $374.2 million minus savings of $305.5 million.
Ms Konti: Yes.
Senator SINGH:  The 2015 budget included $485.1 million over four years for the My Health Record, and it  is now providing $69 million. Isn't that a massive cut to My Health Record of over $400 million?
Mr Madden: I think the spend on the My Health Record system will increase. We now have access to offsets and saves in the same budget period, which nets against that overall cost.
Mr Bowles: This system is designed to develop efficiencies in the system over time because of less duplication, fewer medical errors, and so on and so forth, over the life of this. There is a significant benefit to the health system for the long-term use of My Health Record.
Senator SINGH: With all due respect, Mr Madden, saying the spend will increase where there has been $400 million cut—
Mr Bowles:  That is not true.
Senator SINGH:  It is true, because—
Mr Bowles:  No, it is not.
Senator SINGH:  I have the 2015 budget measure here—
Mr Bowles:  You need to understand that there are revenue and expense measures in these things.
Senator SINGH:  I do understand that.
Mr Bowles:  That is what makes the difference.
Senator SINGH: All right—take me through the spending of My Health Record, year by year, from 2015-16 to 2020-21, so that I can understand it.
Mr Madden:  We do not have the—
Senator SINGH:  You do not have it?
Mr Madden: budgetary figures for 2015, but what I can offer you is that the 2015 measure was a three-year funded program. The last year of funding for the program is, in fact, next year. We have appropriations of about $137 million for next year from the 2015 measure. We have additional budget to spend on the My Health Record system for the next two years in operations—a total of $182 million additional, plus there is an additional $185 million to implement national opt-out arrangements for the My Health Record system. As Mr Bowles pointed out, the netting effect is that we have actually calculated offsets and savings that will be recognised during this estimates period, which does, in fact, give us a reduction in diagnostic tests which would otherwise have been duplicated because GPs or hospitals would not otherwise have access to tests that have been taken within the  last six-week period. There is, in fact, additional expenditure, but some of that expenditure is, in fact, offset by  savings that are expected to be recouped by the operation of the system.
Mr Bowles: Which has been the design of the system—to get better patient outcomes, which mean less duplication and less medication errors. That is the whole basis of the system.
Senator SINGH: The budget measure that includes the $305.5 million in savings—does that come from the My Health Record itself or elsewhere?
Ms Konti: It comes from elsewhere. Sorry, I will clarify—there is a calculation about reduced spending in the medical benefits system for reduced pathology and diagnostic imaging, which comes to a total of $136.8 million over the forward estimates period.
Senator SINGH:  So the savings are coming from diagnostic imaging?
Ms Konti: Reductions of the duplication in pathology and diagnostic imaging that will be able to accrue when that information is in the My Health Record and once the My Health Record system has moved to opt-out participation.
Senator SINGH:  The measures say that some of the savings come from health system efficiencies.
Ms Konti:  That is the other area of savings.
Senator SINGH:  What exactly are they?
Ms Konti:  We will have to take that on notice.
Senator SINGH:  Are they savings from Medicare?
Mr Bowles:  No, this has got nothing to do with MBS or PBS.
Senator SINGH:  I am trying to give you examples.
Mr Bowles: I have already said that it is efficiencies across the health system, particularly hospitalisation issues—the whole range of issues across the system. It will impact on all parts of the system—yes, probably  MBS, PBS, hospitals and the whole lot.
Senator SINGH:  It will?
Mr Bowles: It has to, because if you reduce duplication of testing, it has to have an impact. Again, this is  about improving health care for patients. If you reduce duplication and stop people getting the wrong drugs and getting adverse events from the wrong drugs, you get a benefit to the system and, most importantly from my perspective, you get a benefit for patients.
Senator SINGH: I think you were taking on notice to provide the savings coming from the health system efficiencies.
Ms Konti: Yes.
Senator SINGH:  Could I have a breakdown by program and year, when you provide that on notice?
Mr Madden: Yes.
Senator SINGH: Going back to the efficiencies, do you really not know where they are coming from? How can you bank on them if you do not know where they are coming from?
Ms Konti:  They are part of the overall budget for the health portfolio.
Mr Madden: The categories we have included, as Mr Bowles has said, avoided hospital admissions, through fewer adverse drug events; reduced duplication of tests; better coordination of care for people seeing multiple providers; and better-informed treatment decisions. All of those things will reduce pressure on the health system. So there are things across the entirety of the health system across this period, and we will break those down into programs.
Senator SINGH:  What does a reduction in the duplication of pathology and diagnostic testing really mean?
Mr Madden: There are categories where there are tests that would not necessarily be repeated within finite periods, which we find through the statistics in Medicare claims. We have people who have the same test repeated in a period of less than six weeks in two different settings—one in primary care and one in acute care—testing for the same condition, and the same results are available. But because today those results are not available in those two settings—the GP will have access to the results taken six weeks ago—a person turns up in hospital and the hospital currently does not have access to those so they have to run the tests again.
Reducing the duplication means that if the hospital finds that they have had that test within the last period— many of them are around about six weeks—they might observe those results rather than running the test again.
Similarly, if hospital pathology tests are taken and the patient comes back out after discharge, the results of those things are available to the GP without running those tests again. So these are reductions that we achieve by looking at the current statistics for specific tests, which are not usually repeated. Repeat diabetes tests and those sorts of things are not picked up. They are those things you would not expect to see repeats of.
Senator SINGH: But My Health Record is still relatively new, so is it not incredibly speculative to be  banking savings based on how GPs, specialists and hospitals might behave?
Mr Madden: I think the key to this, in where we have set the trajectory over the last three years—we did the review of My Health Record in 2013; it was very new at that point and usage was low. Recommendations to that review were to look at opt-out as an arrangement for consumers in the system on the basis that healthcare providers gave us an assertion: if the majority of our patients were in the system and you improve the usability we will use it.
We trialled opt-out last year and the usage rates by GPs, hospitals and other healthcare providers in the sites was phenomenally higher than we found in the rest of the opt-in part of the world. So we have modelled based on the expected results of opt-out, where we have an exponential take-up by healthcare providers. With all of the consumers in the system we actually will get a higher usage across the whole sector. Again, the benefit here is not a GP seeing what the GP put in there last week. It is when another GP, a hospital, an allied health professional or  a specialist can see that same information, which otherwise would have been obscured from them.
In terms of use, the other thing we have moved in the last 12 months is the electronic incentives for practices. It has taken the GP community from a non-user sector of the system to a point where we have nearly a million shared health summaries in the system that represent those people with chronic illnesses that need care on a regular basis by multiple carers. So the take-up rates have already started to show.
With our opt-out trials and the modelling we did for the benefit series, if we continued with opt-in we would be waiting for another several years before we would pulled those benefits forward. But in opt-out we modelled  those benefits from years 2, 3 and 4 from opt-out, and that is where those things start to accrue. There will be further savings we will calculate as we go stepping further into it.
Senator SINGH: What if you do not achieve these savings? Can you rule out cuts elsewhere in the health portfolio to make up the difference?
Mr Bowles: We are not going to go into that. We have modelled this. We are confident around these measures—
Senator SINGH:  I know, but it is only a model, Mr Bowles.
Mr Bowles: We are confident around these measures and we will re-look at these all of the time, like we do with every one of our programs.
Senator SINGH:  I will hold you to that.
Mr Bowles:  You can.
Mr Madden:  Part of the measure will give us those measurements as we go, as well.
Senator SINGH: We will see. The measure also says that some savings come from utilising 'uncommitted health program funds'. Which programs are they? Can you provide a breakdown?
Mr Bowles: We would have to take on notice specifically where they would be, but if we have uncommitted funds in some of our program areas we would look to use those. We can take that on notice though.
Senator SINGH:  If you could take on notice some kind of a breakdown.
Mr Bowles: Yes.
Senator SINGH:  In 2019-20 and 2020-21 the measure only shows savings—that is, there is no funding for  the Digital Health Agency. Is the government planning to abolish My Health Record in June 2019?
Mr Bowles: No.
Senator SINGH:  The government will need then to spend more money on My Health Record in 2019?
Mr Bowles: Yes.
Senator SINGH:  And 2021?
Mr Bowles: Yes.
Senator SINGH:  How much will it need to spend?
Mr Madden: We have some variables in the cost of the system, which we will work through in the next 12 to 18 months. Our commitment is to come back to the budget in 2019 to paint out those costs for the four years beyond. The variables in there include the re-platforming of the system to an open source environment, using cloud technology, which is expected to net some significant dividends, and there is also the establishment of call centre operations to integrate administrative clinical calls and the clinical incident management, which will be something we will not know the cost of until we hit the market to get a view on that. Once we know those things across the next 12 months—and those costs will only really come out of testing the market—and those costs to be tested are factored into the process as well.
Senator SINGH:  So you are banking the savings without budgeting for the spending that will be necessary.
Mr Madden: As I said, we have a commitment to come back to the budget for 2019 to bring that forward, again on the basis—
Senator SINGH:  But isn't that going to be a black hole in the government's books?
Mr Bowles:  No, because again—
Senator SINGH:  Why didn't you include it in the budget then?
Mr Bowles: Obviously, as Mr Madden said, we are doing more work. There actually will be additional  savings over time as the system ramps up. Every extra year you get, savings across that system will increase, because of the introduction of My Health Record.
Senator SINGH: I cannot see why you did not put that in the budget, when you are banking on savings. I am going to move on because it is getting late.
Senator REYNOLDS:  Senator Singh, can I ask one question for clarification?
Senator SINGH: Yes.
Senator REYNOLDS: The modelling and the costing process you have just described to me sounds like what you always do. In terms of new programs and new situations, it sounds like a normal fastidious process that you go through. Is there anything out of the ordinary in this process in terms of how you do it?
Mr Bowles: Not particularly. We do this. We do benefits realisation on all major programs like this. It is part and parcel of what we do.
Senator REYNOLDS:  And there is no exact science down to the dollar, is there?
Mr Bowles: In fact, we will probably find over time, because we are being quite conservative, that there actually will be greater savings to the system overall. The states and territories believe that. They  are  all absolutely signed up to getting My Health Record. They are very keen. They are fighting about who goes first.
Senator REYNOLDS: And they would not do it if they thought they were going to have to spend a lot more money I guess. Thank you, Senator Singh.
Senator SINGH:  Thank you, that 'dorothy' is over with.
Senator SINGH: Just getting back to this quote from the minister, in his speech at the AMA conference on Friday, he said:
But the great challenge is the issue of ensuring it works for the medical workforce. And so now we are going to a consultative period over the next few months on real initiatives to assist the medical workforce in their work…
Can you tell me about these consultations.
Mr Kelsey: I was actually at the conference last week. The point the minister was making is that the agency is working very closely with colleagues in states and territories in peak bodies in frontline clinical service to develop a whole range of improvements to My Health Record that will drive increased clinical benefits on which this measure is dependent. For example, we now have the first uploads of public pathology in New South Wales into My Health Record. We will shortly be announcing the first uploads of private pathology, private radiology and views of medications dispensed in community pharmacy. These are the kinds of content that will drive clinical practice, which has been sought after by peak bodies and clinicians on the ground. That is what the minister was referring to. It is certainly a period of very close collaboration as we design the program for implementation of the national expansion in close collaboration with clinical leaders.
Senator SINGH:  So he was not referring to financial incentives?
Mr Kelsey:  Not as far as I know.
Senator SINGH: Just with this opt-in or opt-out: the government is moving from the current opt-in, as you said, to the opt-out model. When will the national opt-out model be?
Ms Konti:  It will be implemented before the end of 2018 calendar year.
Senator SINGH:  So that has been accounted for in the budget?
Mr Kelsey: Yes.
Senator SINGH:  What happens when someone opts out?
Mr Madden: Part of what we went through in the trials was to make sure we knew the best methods for communicating to the community to let them know that they are going to get a record. They will be getting information about the opt-out arrangements about the My Health Record and the reasons why it would be good  for them. They will get a set of resources for them to learn about the My Health Record, and then it is up to them to make a choice.
Senator SINGH:  But I am asking: say, I want to opt out.
Mr Madden:  You want to opt out?
Senator SINGH:  I want to opt out; I have decided.
Mr Madden:  You will be able to go online.
Senator SINGH:  What happens?
Mr Bowles:  I encourage you not to, first of all.
Senator SINGH:  Are my records erased?
Mr Madden:  You do not actually have a record until we get past a period where you have had an option to  opt out. If you flag that you wish to opt out, we just will not create one for you.
Senator SINGH: Everyone in Australia has a Medicare record. The My Health Records would be created on the basis that those with a Medicare record would get a My Health Record, unless you opt out, in which case we will not give you one.
Senator SINGH:  So you opt out before there is a record created—is that you were saying?
Mr Madden: Yes.
Senator SINGH:  What if the record has already been created?
Mr Madden: You have opted out, so we do not give you a record. You have a Medicare record. After that, if we create one and then you choose to not want one, you can delete that record or cancel that record at any time into the future.
Senator SINGH:  You delete that record?
Mr Madden: You can. As the consumer, you can call the call centre or go online and say, 'I had this created. I don't want it any more. Cancel.' And then it becomes unavailable
Senator SINGH:  So I call a call centre, and my record is erased from the system.
Mr Madden:  Your record will no longer be available to anybody to view.
Senator SINGH:  Is it erased from the system though?
Mr Madden: On the basis that it existed for you, it will continue to exist as a record for while you were in the system, but it will not be available to any healthcare providers. What that allows you to do is, at some time in the future you, if you say, 'I didn't want it then, but I think I want now,' you can have it reinstated.
Senator SINGH: Just to understand this correctly: it is not deleted from the system; it is just effectively closed—is that right—it is still there?
Mr Madden: If you did not opt out before it was created, it would be closed. It would be there but not  available for anybody to view. If you opted out you would not have a record. Nothing would be sent to that  record. Nothing would be stored. Nothing would be available to any healthcare provider or to yourself through the My Health Record system.
Senator SINGH:  Last question: does it become unavailable or is it deleted?
Mr Madden: Unavailable.
Mr Bowles: Unavailable.
Ms Konti: Unavailable.
Senator REYNOLDS: I am wondering whether you can advise us what the COAG position is on the issues  we have been discussing with opt in and opt out.
Mr Madden: The COAG Health Council met on 24 March and unanimously agreed that opt out would be the future model for the My Health record. That was, of course, pending a decision from the Commonwealth government. So we have support from all states and territories for a national opt-out implementation.
Senator REYNOLDS:  This is not a frolic of the Commonwealth's own out there somewhere doing this?
Mr Madden: No. This was consulted and collaborated on with the states and territories before it was taken to the Commonwealth government, on the basis that we needed solidarity.
Senator REYNOLDS:  Great project; well done. Thank you.
CHAIR:  We will move to the National Health and Medical Research Council.

----- End Transcript.
To me the greatest weakness of the answers provided was the lack of details on the expected benefits / efficiencies.  I would really like to see the modelling on just how the savings will come about.
What did others think about what was said?
David.

Wednesday, May 31, 2017

This Is An Article The myHR Team Need To Take A Close Look At. Might Help A Little.

This appeared last week.

HIT Think How to build portals that entice patients to use them

Published May 23 2017, 4:09pm EDT
There will always be a segment of your patient population that just isn't interested in using a patient portal. But, over time, most people will want to electronically communicate with their healthcare provider—and they will want an engaging and useful online experience.
So what does a patient portal need to succeed?
Over time, a portal should become the foundation for more extensive electronic communications between patient and provider—a tiny seedling that will hopefully blossom into a collaborative relationship. So, what functionalities should patient portal tools have to succeed?
Perhaps the best approach for many care provider organizations is to follow a progressive strategy, starting with some basics and moving toward a robust tool that enhances the patient/provider relationship.
The starter set
According to polling data, patients want to schedule appointments, pay bills and view records online, and most providers don’t offer this trifecta. It makes sense to start with these three basic capabilities because they’re relatively easy to install and attractive to patients.
Beyond these three functions, it’s essential to look at portals from other functional perspectives as well as overall usability. Sure, you could build a portal that enables patients to view every data nugget in their record, but it won’t matter much if the tool is clumsy and ugly.
Core functional capabilities
Capterra, an organization that identifies ideal software solutions for specific business needs, talked to actual users (patients, in this case) to determine what’s optimal in the patient portal experience. Capterra has identified some core functional characteristics that the best solutions share.
  • Make it easy to sign up and log in. Patients get frustrated and tend to not use the portal if the very first thing they must do is prohibitively complex. Choose or create a tool that has automated password recovery and that is available to patients any time, night or day.
  • Give patients secure access to doctors. Patients want responses to medical questions from a doctor. Carefully consider this issue; patients told Capterra they don’t appreciate being shuttled to nurses or front office staff for answers to health questions.
  • Enable attachments. Patients want to be able to send attachments to physicians via email. Yes, this could enable an avalanche of iPhone images of poison ivy rash, but it may also keep patients out of the clinic, saving time and money.
  • Include automated alerts. Patients don’t want to just check occasionally to see if they might have a new message. They want to be notified electronically when something in the portal changes.
  • Make it easy to schedule appointments online. Mentioned above as one of the three foundational patient portal capabilities, the ability to make online appointments eliminates one of your patients’ pet peeves: waiting interminably on the phone instead.
  • Connect to the EHR. Many portals are a component in the broader EHR, and others are standalone but integrate with an EHR, so virtually all available solutions satisfy this requirement.
  • Make it mobile. Human beings are taking their technology with them wherever they go. Most people check and respond to email on a mobile device now, and they want solutions that are optimized for both mobile and non-mobile platforms.
  • Facilitate bill payment. Increasingly, just about every possible bill-paying scenario is available online. Moving forward, the patient-as-consumer will gravitate away from providers that can’t enable them to pay medical bills online as easily as they can pay the gas bill.
Some portals offer functionalities that just need to be “turned on;” others don’t and may require further IT development and customization. Either way, it’s clear that healthcare consumer online tools should approximate the experience of accessing other types of services. Yes, healthcare is different, but patients are also consumers who will shop for providers with modern electronic tools if their frustration exceeds a certain threshold.
Lots more useful ideas are found here:
If those responsible for the myHR were serious about doing what the consumer want they would be fundamentally re-doing the architecture of the myHR.
Dream on David.
David.

Tuesday, May 30, 2017

This Seems To Have Been A Pretty Messy Issue For Qld Hospitals. Seems To Have Been Mishandled.

This appeared a few days ago:

Cairns Hospital suffers software ‘catastrophe’ with possible loss of patient data

Daniel Bateman, The Cairns Post
May 25, 2017 2:33pm
UPDATE: THE State Opposition has attacked Labor over an IT glitch that has hit five Queensland hospitals following attempts by the State Government to protect Queensland Health’s system from a ransomware attack.
During Question Time for the final parliamentary sitting day of the week, Shadow Health Minister John-Paul Langbroek said the Palaszczuk Government had presided over another IT bungle.
“If it isn’t health payroll, it’s critical e-patient records crashing, sending the health system into meltdown at the Princess Alexandra, Lady Cilento, Cairns Base, Mackay and Townsville hospitals,” he said.
“Queenslanders can’t trust Labor to manage our health system when they can’t manage a simple IT security upgrade.”
EARLIER: Health Minister Cameron Dick has assured no patient safety has been compromised due to a major software failure at Cairns Hospital.
The Minister told State Parliament this morning the ransomware attack, which had impacted personal computers and computer networks operated by privat enterprise and governments across the world, had not resulted in any breaches to Queensland Health security.
He said security patches loaded to protect the system, including Cairns Hospital’s Digital Hospital software, had resulted in “making logging on and off the ieMR (integrated electronic medical record) system difficult for some users.”
 “While this is causing inconvenience to staff, I’m advised that there have been no patient safety issues and our hospitals are operating as usual,” he said.
“While a large number of users remain on the system, full downtime procedures, for which staff have been trained and are ready, including reverting to paper systems as necessary, are operating as required.”
It has also been revealed that Cairns Hospital called a “Code Yellow” alert yesterday, as a result of the software failure.
Code Yellow usually signifies the emergency department has reached maximum ­capacity, involves staff being called in to support the flow of patients through the hospital.
It also means a loss of essential services, including software systems.
Mr Dick said he had been advised the impact of the logon issues may result in some delays to patient admission or discharge.
Lots more earlier material omitted. Here is the link:
Lots of other coverage is around from the Courier Mail, The Australian, Fairfax and even Xinhua
I guess there must be one or two Queensland Health employees who are a little nervous after the bungled update?
David.