Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Saturday, July 28, 2018

Weekly Overseas Health IT Links – 28th July, 2018

Here are a few I came across last week.
Note: Each link is followed by a title and few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.
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Top patient safety pain points and where to focus improvement efforts

Begin by eliminating the false sense of safety that manual reporting produces and, from there, target these key areas.
July 20, 2018 08:37 AM

Many healthcare organizations are working to improve patient safety but serious challenges remain.
Medical errors are among the leading causes of death in the U.S. and non-lethal harm occurs even more frequently – at a rate 10 to 20 times higher than deaths, according to The Journal of Patient Safety
A big part of the problem is the fact that determining exactly where to focus patient improvement efforts is a difficult, if not a daunting decision for most organizations.  
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Human factors need to play bigger role in EHR design and implementation, AMA says

The American Medical Association and MedStar Health examined how physicians used Cerner and Epic electronic health records, and found a lot variability that could impact safety.
July 19, 2018 12:43 PM

In an effort to assess how electronic health records are actually used by physicians, researchers from American Medical Association and MedStar Health took a look at clinical workflows at four health systems – two that use Cerner and two that use Epic.
Their findings, published this month in the Journal of the American Medical Informatics Association, point to wide variation in how EHRs are put to work and suggest that vendors could do well by implementing performance standards to optimize usability and improve patient safety.
Researchers from MedStar's National Center for Human Factors and the AMA examined how a dozen or so emergency medicine docs at each location completed six specific scenarios  – two each for diagnostic imaging, laboratory and medication – in their Cerner and Epic systems. They tracked them by collecting keystroke, mouse click and video data.
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VA extends cancer initiative with IBM to leverage Watson

Published July 20 2018, 7:26am EDT
The Department of Veterans Affairs and IBM have extended their public-private partnership for another year.
The agreement will enable VA oncologists to continue using IBM’s Watson for Genomics for the identification of cancer-causing mutations and treatment options.
During the past two years, the VA’s precision oncology program—which primarily supports stage 4 cancer patients who have exhausted other treatment options—has leveraged the Watson for Genomics artificial intelligence technology under the National Cancer Moonshot Initiative to provide care for more than 2,700 veterans. The extension of the partnership will run through at least June 2019.
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HIT Think Why a holistic view of patient data is crucial in pop health

Published July 20 2018, 4:58pm EDT
Population health management is a core competency of an accountable care organization or a clinically integrated network that aims to succeed under value-based reimbursement. To manage population health effectively, an ACO or a CIN must have a holistic view of patient data.
Data from a single EHR does not offer this comprehensive view. The ACO or CIN must build an infrastructure that can automate the collection and normalization of clinical data from multiple EHRs and other sources, as well as claims data from payers. This infrastructure includes an electronic data warehouse (EDW) where data can be analyzed, and a health information exchange (HIE) that can be used to share key data and insights among members of the network.
This information must be injected directly into clinicians’ EHR workflows. Physicians will not leave their EHRs and go to a website to obtain outside information on their patients.
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AI software helps rule out Alzheimer’s disease from scans

Published July 20 2018, 4:24pm EDT
Using software that measures the size and volume of brain structures from magnetic resonance imaging scans can help determine whether a patient has cognitive impairment.
The new research, from the University of California, could have implications for enhancing clinician capabilities for diagnosing Alzheimer’s disease, a progressive neurodegenerative disorder that is the most common cause of memory loss in older people. While there are drugs that can delay its progression, there is no effective treatment or cure for it.
There are other causes of cognitive impairment, some of which are treatable, such as hypertension and alcohol use. However, as much as 20 percent of Alzheimer’s disease is misdiagnosed, causing incorrect or delayed treatment for many people.
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EHRs can improve patient safety - if they're optimized well

To achieve gains in quality, hospitals need to strategically pace the rollout of new features and functionality.
July 19, 2018 09:31 AM
Contrary to current levels of frustration among clinicians and other users, EHRs hold the power to positively impact patient care. But that takes a more thoughtful and phased approach than simply implementing a new electronic health record platform or upgrading to the latest version. 
Instead, hospitals should proceed at a realistic and reasonable pace when rolling out baseline functions, turning on features that have matured since the initial installation, and gradually optimizing the overall functionality and user experience if they hope to achieve gains in quality and performance.
Consider the evolution of EHRs: Between 2008 (when the tech was relatively new) and 2013 the electronic records software went from being linked to an 11 percent higher 30-day mortality rate to being associated with a .09 percent lower rate against the same metric.  
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ECRI to host unplugged AHRQ clinical guidelines

After HHS shut down the AHRQ site with two decades of medical information, ECRI announced it will make the evidence-based materials available.
July 18, 2018 02:26 PM
ECRI Institute announced that it will host the medical guidelines that Health and Human Services shut down on July 17. 
HHS closing the Agency for Healthcare Research and Quality site meant losing a centralized source of trustworthy, evidence-based information on clinical practice guidelines spanning 20 years of accumulated medical knowledge. 
Now, the nonprofit ECRI will provide a centralized repository of current, vetted evidence-based clinical practice guideline summaries and other information, said  Karen Schoelles, MD, director of the ECRI Institute-Penn Medicine Evidence-based Practice Center and director of Health Technology Assessment Consulting Services.
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Transferred patients fare better when hospitals communicate more, study finds

Written by Megan Knowles | July 18, 2018 | Print  | Email
As hospital staffs work to improve the process of transferring patients between facilities, more communication between hospitals could improve patient care and reduce mortality, a study published in the Journal of General Internal Medicine found.
The study, conducted by researchers at the University of Minnesota Medical School in Minneapolis, found a significant amount of lost information, or changes in diagnosis, from the sending hospital to the receiving hospital.
To examine the importance of efficient communication between hospitals, the study focused on patients transferring from one hospital to another using data from more than 80,000 patients ages 18 or older in five states over a three-year period.
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Only 23% of healthcare providers measure their consumer relationship, study shows

Written by Kelly Gooch | July 18, 2018 | Print  | Email
Healthcare consumers are increasingly demanding efficient and smooth electronic experiences as they take a greater financial role in their care. However, healthcare providers, payers and pharmaceutical companies lack significant progress toward becoming more consumer-centric, according to new research by global brand and marketing consultancy Prophet.
To develop the research, Prophet conducted qualitative interviews with 50 executives at hospital systems, payers, pharmaceutical companies and digital health companies across the U.S., Europe and Asia to identify shifts organizations must focus on to move toward consumer centricity.
The five shifts identified were: "Moving from tactical fixes to a holistic experience strategy"; "moving from fragmented care to connected ecosystems; "moving from population-centric to person-centered"; "moving from incremental improvements to extensive innovation"; and "moving from insights as a department to a culture of consumer obsession."
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Analysis: Healthcare Ransomware Attacks Decline in First Half of 2018

July 18, 2018
by Heather Landi
In the first half of 2018, ransomware events in major healthcare data breaches diminished substantially compared to the same time period last year, as cyber attackers move on to more profitable activities, such as cryptojacking, according to a new report form cybersecurity firm Rockville, Md.-based Cryptonite.
In its healthcare cyber research report, Cryptonite researchers also credit this decline in ransomware events to healthcare organizations’ deploying best practice technologies to better protect and defend their networks.
The report is based on an analysis and review of data on cyberattacks impacting healthcare institutions across the United States between January 1, 2018 and June 30, 2018. The firm’s analysis and review of government data, internet sources and the direct experience of its security operations center (SOC) provide the baseline data for the analysis.
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Don Rucker: Evaluation and Management codes not working in EHR era

Published July 19 2018, 7:21am EDT
Reducing the burden of Evaluation and Management codes on clinicians is long overdue, according to National Coordinator for Health IT Don Rucker, MD, who fully supports a proposed rule by the Centers for Medicare and Medicaid Services to streamline documentation requirements for providers.
“In an era of electronic medical records, we’ve heard from everybody this is just not working,” Rucker said on Wednesday during a webcast hosted by CMS to discuss the proposed rule for the Calendar Year 2019 Medicare Physician Fee Schedule.
Rucker made the case that E&M codes have led to “a lot of note bloat” in EHRs—driven by electronic templates designed to capture information—and that the documentation required for Medicare payment is a time-consuming process for clinicians that distracts them from patient care. He also noted that the coding “generates safety issues for patients because the real clinical data is often hidden in all of the billing boilerplate.”
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EHR performance standards needed to ensure usability, safety

Published July 19 2018, 7:27am EDT
The design, development and implementation of electronic health records must be improved to ensure the usability of EHRs for clinicians and safety for patients.
That’s the conclusion of a new EHR usability and safety analysis funded by the American Medical Association and led by researchers at MedStar Health’s National Center for Human Factors in Healthcare.
“While there are many benefits to using EHRs, there are also usability and safety challenges that can lead to patient harm,” said Raj Ratwani, lead author of the study and director of the MedStar Human Factors Center.
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HIT Think Fostering a culture that supports evidence-based practice

Published July 19 2018, 5:45pm EDT
Evidence-based medicine is generally regarded as the “gold standard” of clinical practice. As I travel across the country helping hospitals add evidence-based content to their EHRs, I often encounter organizations that are not culturally prepared to embrace practices based on the best and most current clinical evidence.
Hospitals seeking to fully embrace evidence-based medicine may want to first assess their organization’s culture. The successful adoption of evidence-based practices requires a culture that supports clinical decision making based on an examination of the latest research, rather than an over-reliance on intuition, outdated regimens or a “that’s-the-way-we’ve-always-done-it” approach.
Between my current role as a clinical informaticist and my years as an RN in community hospitals, I have identified several key organizational practices that provide excellent insight into a hospital’s culture and serve as good predictors of a hospital’s readiness to embrace evidence-based medicine. If your organization seeks to foster a culture that is supportive of evidence-based medicine, these best practices are a great place to start.
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Track patients with barcodes in tech revolution, urges Matt Hancock

Chris Smyth, Health Editor
July 20 2018, 12:01am, The Times
Patients should be tracked with barcodes and hospitals must get rid of paper prescriptions, the new health secretary will urge as he tells the NHS: “Tech transformation is coming.”
Matt Hancock will use his first speech since taking over last week to extol the “vast” opportunities for technology in the NHS, as well as attempting to repair relationships with NHS staff that were often frayed under his predecessor, Jeremy Hunt.
He will tell an audience at West Suffolk Hospital today that “it is heartbreaking to see how undervalued you often feel”, and reassure them: “I value you. I admire you. I will fight for you and I will champion you.”
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IDC and Gartner on blockchain: What CIOs should be doing now

Hospitals ignoring blockchain risk being left behind, IT firms say, and they share advice about getting work underway.
July 18, 2018 08:56 AM
Blockchain. Health IT professionals know about the distributed ledger technology so full of promise for boosting EHRs, enabling interoperability, data cybersecurity and streamlining the supply chain. 
Those are just three of the oft-cited use cases. Myriad others have already emerged,  and more are surfacing while technologists and IT executives sort the hype from reality. 
The overarching question, in the meantime is: What will it take for blockchain to gain a wider foothold in healthcare? 
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Many mHealth Apps for Mental Health Aren’t Offering Sound Advice

Researchers at the University of Sydney have found that many popular mHealth apps designed to help people with mental health concerns aren't giving the right device on how and when to seek treatment.

July 17, 2018 - New research suggests that mHealth apps designed to address mental health issues may be doing more harm than good.
In a study of some 60 popular consumer-facing mobile health apps available in the US, Canada, UK and Australia, Researchers at the University of Sydney in Australia say they oversimplify what could be a serious condition, suggesting that everyone has mental health concerns and that many of those issues could be self-managed.
"Implying mental health problems are present in everyone promotes the medicalization of normal states," Dr. Lisa Parker, a Postdoctoral Research Associate with the University of Sydney's Charles Perkins Centre and School of Pharmacy and lead author of the study, said in a press release accompanying the study, which was published in the Annals of Family Medicine.
Parker said the apps that her team studied “tended to encourage frequent use and promoted personal responsibility for improvement.” But by taking a general approach to a complex field, she said, many of them could prompt people to seek help that they don’t really need – or, in the other extreme, convince people who need medical help that they can go it alone.
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Epic, Cerner make up 50% of hospital EHR market share, ONC data shows

Written by Jessica Kim Cohen | July 17, 2018
More than nine in 10 hospitals use an EHR vendor that offers technology certified under the ONC's latest product criteria, according to ONC data last updated in June.
The ONC maintains an online dashboard of data estimating the market share of various certified EHR vendors, based on the percent of hospitals and clinicians that use the developers' technology. The dashboard is based on the most recent data from hospitals and clinicians participating in the Medicare EHR Incentive Program.
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Why cybersecurity incidents are up 32% from last year

A new report from Positive Technologies details the top threats facing businesses in a variety of sectors.
By Laurel Deppen | July 17, 2018, 7:00 AM PST
On Tuesday, Positive Technologies released a report revealing an increase in the number of cyber incidents occurring between Q1 2017 and Q1 2018. According to the report, analysts identified a 32% jump in unique cyber incidents.
While a general growth of cybersecurity issues could be considered typical, the report found that several other cybersecurity related concerns have also increased over the year as well.
Hackers, according to the report, have an increased interest in personal data such as account credentials. Data theft also makes up for a large share of the total cybersecurity threatscape— 13% more than the 2017 average.
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Health Catalyst offers predictive suite for patient safety

Published July 18 2018, 7:40am EDT
Seeking to improve patient safety in hospitals, Health Catalyst has released a module that uses predictive and text analytics to monitor and predict potential threats to patients.
Called the Patient Safety Monitor Suite: Surveillance Module, it’s intended to be combined with concurrent clinical review of data. The new offering is built on the company’s Data Operating System, which is its platform for delivering analytics to healthcare organizations.
In addition, the company announced that it has applied for certification as a patient safety organization with the federal Agency for Healthcare Research and Quality. As a PSO, Health Catalyst says it can collect patient safety events from its customers and then analyze them to gain new insights. As a PSO, member customers could contribute patient safety event information without fear of litigation.
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HIT Think How cloud computing is changing the role of the CIO

Published July 18 2018, 5:34pm EDT
The transformational potential of cloud computing is widely celebrated, but what’s less appreciated is how dramatically it changes the job of chief information officer.
The transformational potential of digital business is now more widely recognized in the era of the cloud, and CIOs who demonstrate an ability to harness that potential are winning more recognition and respect as part of the senior leadership team.
However, the CIO also has less of a monopoly on IT innovation—leaders in other business or functional areas of healthcare organizations have been emboldened to make independent technology selection decisions if IT is slow to act. CIOs must make peace with shared decision making while still asserting the need to integrate and secure data.
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LabCorp goes down after network breach, putting millions of patient records at risk

Hackers breached one of the largest clinical laboratories over the weekend, forcing a shutdown of the network to contain the cyberattack.
July 17, 2018 11:52 AM
North Carolina-based LabCorp Diagnostics, one of the largest clinical laboratories in the U.S., was forced to shut down its network on Sunday after officials detected suspicious activity, according to a recent U.S. Securities and Exchange Commission filing.
Over the weekend of July 14, hackers got into LabCorp’s network. Officials immediately took certain systems offline as part of its breach response policy to contain the hack. As a result, test processing and customer access to test results was temporarily impacted.
According to its site, LabCorp services more than 115 million patient encounters annually, which potentially put all of those patient records at risk if they were located on the impacted network. LabCorp did not respond to a request for comment.
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Opioid epidemic: UNC Health Care to integrate Epic EHR with state's PDMP

UNC Health says the move will help tackle the opioid problem and save clinicians time.
July 16, 2018 02:44 PM
The University of North Carolina Health Care at Chapel Hill announced plans to integrate its Epic EHR with the state’s controlled substance reporting system. 
UNC, in so doing, joins the growing ranks for providers aligning with Prescription Drug Monitoring Program efforts to fight back against the opioid epidemic. Indiana, for instance, said in 2017 it would integrate electronic health records software with its Inspect platform to better track prescribing of controlled substances statewide. 
In January 2018, Nebraska became the first state to require all drugs to be reported to its PDMP and, in that same month, Ochsner Health System, in New Orleans, integrated opioid monitoring within its Epic EHR.
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eCare Plan Set to Improve Doctor/Pharmacist Relationship
Plan will allow pharmacist documentation to be available via EHRs, easing transfer of information
MONDAY, July 16, 2018 (HealthDay News) -- The Pharmacist eCare Plan is designed to improve communication between pharmacists and physicians by allowing documentation to be available via electronic health records (EHRs), according to an article published online in Drug Topics.
David Pope, Pharm.D., chief of innovation and cofounder of STRAND Clinical Technologies, addresses the importance of breaking down the traditional barriers to exchanging data between physicians and pharmacists. The Pharmacist eCare Plan, which is designed to improve communication between pharmacists and physicians, has recently entered the market and is receiving steady adoption.
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Government adviser leaves controversial NHS data scheme for private sector

Former journalist who led error-strewn care.data programme goes to work for Australian telecoms company
Tim Kelsey is leaving NHS England to work in the private sector in Australia. Photograph: handout
One of the government’s top advisers on technology, Tim Kelsey, has resigned from the NHS to take up a job with the health data division of Australia’s largest telecommunications company.
A controversial figure who led the error-strewn care.data programme, which aimed to create a single database of all English patients’ medical records, Kelsey will leave his role as NHS England’s national director for patients and information in December.
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Health Plan Victims of Healthcare Data Breaches Surge 1,000%

The total number of individuals impacted by healthcare data breaches at health plans surged by more than 1,000 percent in the first five months of 2018, according to Fortified Health Security’s 2018 Mid-Year Horizon Report.

July 16, 2018 - The total number of individuals impacted by healthcare data breaches at health plans surged by more than 1,000 percent in the first five months of 2018, according to Fortified Health Security’s 2018 Mid-Year Horizon Report.
Health plans reported 24 breaches that affected 884,360 individuals in the first five months of this year, up from 15 breaches affecting 70,166 individuals during the same period last year.
Business associates also saw a jump in number of breaches and individuals affected. They reported 12 breaches affecting 100,602 in the first five months of 2018, up from seven breaches affecting 71,462 individuals during the same period in 2017.
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Ransomware attacks drop as organizations raise defenses

Published July 17 2018, 5:26pm EDT
Ransomware attacks are significantly declining, and active defense strategies are highly effective but underused, according to a recent report by ISACA, a global association of technology professionals.
For its State of Cybersecurity 2018 report, ISACA surveyed 2,366 cyber security professionals, and found that 50 percent have seen an increase in cyberattack volumes relative to last year. In addition, 80 percent of respondents said they are likely or very likely to be attacked this year.
Despite an increase in cyberattacks generally, however, ransomware attacks are significantly declining, the survey found. Last year, 62 percent of respondents experienced a ransomware attack, compared with 45 percent this year, a drop of 17 percentage points. This is likely because organizations are significantly better prepared after last year’s WannaCry and NotPetya attacks, the study said.
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Text messaging helps VA trim missed appointments

Published July 17 2018, 4:54pm EDT
A recently launched text messaging program from the Department of Veterans Affairs is designed to reduce no-shows for medical appointments by more than 100,000 over three months.
The program is VEText, which serves as an appointment reminder system. VA started rolling out the program in March 2018 and 138 VA facilities currently use it.
The automated interactive service enables a veteran to confirm or cancel the appointment. As of July 9, more than 3 million veterans have received VEText messages and canceled 319,504 appointments.
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Bimodal IT Key to Unlocking Innovation in the Age of EMRs

By Don Woodlock  |   July 16, 2018

How do you ensure the reliability, scalability, performance, and dependability of your EMR/EHR and innovate at the same time?

We have reached an important plateau now with the digitization of healthcare. We have adopted electronic medical record systems in nearly all hospitals, most clinics, and doctor’s offices in most countries around the world.
There are some debates as to how much this has impacted patient care. But it has no doubt been a giant stepping stone to better information and workflows in the clinical care process. We are clearly standing on that next stone and ready to move forward.
But as EMRs become the bedrock IT system in the operation of a health system, it has introduced a problem: How do you ensure the reliability, scalability, performance, and dependability of your EMR and innovate at the same time?
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Social determinants of health gain traction as UnitedHealthcare and Intermountain build new programs

Organizations are each expanding services to address non-medical factors that can have a significant impact on individual and population health.
July 13, 2018 02:35 PM
Two high-profile healthcare organizations – Intermountain Healthcare and UnitedHealthcare – are investing millions to tackle social determinants of health. 
These are the latest examples of the rise of social determinants in various realms of healthcare, notably public and population health initiatives, quality and safety efforts and, to a certain extent, value-based care. 
Intermountain is investing $12 million over three years in programs to coordinate community care services that address the social determinants of health in two Utah cities, Ogden and St. George. UnitedHealthcare is awarding $1.95 million in grants to local organizations that are expanding services to address some of Wisconsin’s key social determinants of health, such as food security.
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Next-gen clinical decision support tools: Analytics and health data in the EHR workflow

CDS vendors are working to incorporate AI and machine learning into their products to boost diagnostics, imaging, pathology and radiology.
July 16, 2018 10:08 AM
Clinical decision support technology is becoming more popular among healthcare provider organizations to blend large volumes of information and ensure that the key details do not escape the attention of the care team. The fast rise of artificial intelligence and machine learning in clinical decision support tools has generated excitement over the potential for providers to revolutionize diagnostics, including in the areas of pathology, radiology and imaging.
Clinical decision support technology experts offer a variety of opinions on where the tools are headed and how healthcare provider organizations should prepare for tomorrow’s tools —and the next generation of technologies will be tasked with providing greater guidance and sound advice in new ways.
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Should researchers studying EHRs contact patients if they find a problem? Patients weigh in

Written by Jessica Kim Cohen | July 13, 2018 |
Researchers are increasingly mining data found in EHRs for various studies, bringing to light an unexpected ethical dilemma: What if the research team finds an untreated health concern while reviewing an individual patient record?
"The use of EHRs for research has the potential to improve the diagnosis and treatment of disease," a team of researchers from Nashville, Tenn.-based Vanderbilt University and Durham, N.C.-based Duke University wrote in a recent study published in the Journal of the American Medical Informatics Association. "Researchers will almost certainly discover discrepancies in EHRs that call for resolution."
For the study, the team sought to explore patients' attitudes toward being contacted by a researcher who had access to their medical record. The study authors conducted 15 focus groups across urban and rural communities in the southeastern U.S., during which a moderator presented three vignettes related to whether a researcher might have a reason to contact a patient.
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Using encryption to help fight data breaches

  • By Nick Jovanovic
  • Jul 13, 2018
The question seems simple, “What will it take to stop the breaches?”
Cybersecurity continues to be a priority in all branches of government as well as for businesses, to academic institutions and everyone in between. Despite this attention and an increase in resources, the number of data breaches continues to escalate, with federal agency data under siege. Seventy-one percent of government respondents to a recent survey report their organization was breached sometime in the past. Our Federal Edition of the 2018 Thales Data Threat Report reports that of those organizations, 57 percent have been breached in the last year – a number that is three times the rate just two years ago. More alarmingly, perhaps, is that 67 percent of all enterprises have been breached with many of those having been breached more than once.
These statistics indicate that data breaches remain pervasive within the federal government, and that the current methods to secure agency data are not working as effectively as they could.
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Health IT Roundup—Healthcare breach costs outpace all other industries; Digital health funding hits $4.9B globally

Jul 16, 2018 3:11pm

Healthcare breaches come with a hefty price tag

Healthcare organizations that suffer a data breach pay more than $400 for each lost or stolen record, according to a survey.
That’s nearly twice as much as the next-highest industry, finance, and almost four times as much as the retail industry.
The global survey conducted by IBM Security and the Ponemon Institute included in-depth interviews with nearly 500 companies across a range of sectors that experienced a breach. According to the results, healthcare companies pay $408 per lost or stolen record compared to $206 per record in the financial industry and $174 per record among pharmaceutical manufacturers.
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Data augmentation enables AI to find breast cancer early

Published July 16 2018, 4:43pm EDT
Increasing the amount of breast imaging data available to train deep learning algorithms may lead to earlier identifications of “architectural distortions,” which are tissue anomalies that are often the earliest manifestation of breast cancer.
Breast cancer is the deadliest cancer affecting women worldwide. Early treatment is an important way to combat the disease, and the most used exam to do so is digital mammography, where the radiologist looks for masses, microcalcifications and architectural distortions, identifiable as an asymmetric area of the breast tissue caused by subtle contracting.
Almost 40 million mammograms are performed annually in the United States alone. However, reading all of these images can be expensive and time consuming. In addition, they are also subject to human error. For instance, architectural distortions can be benign, such as the site of a prior biopsy, but also can be the earliest indication of breast cancer, appearing as much as two years before any other anomaly.
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Enjoy!
David.

Your My Health Record Disaster Catch Up For The Week

This appeared late yesterday:

The Five Biggest My Health Dramas Of The Week

Josh Butler

Ten Daily Senior News Reporter

Doctors, police and government at odds over privacy and access to health information.

It's been another week of bodyblows to the Federal Government's controversial My Health records system.
Leading doctors have publicly lost faith in the framework,  while police and government are at odds over how sensitive information could be accessed.
The supposedly independent parliamentary library published, removed then substantially amended a research paper on how the My Health laws and policies work. General confusion and contradiction reigns over just exactly how it all works.
It's only week two of the opt-out period, and things are just totally upside down. Here are the five biggest My Health dramas of the week.
Police say they can get into records without a warrant
Section 70 of the My Health Records Act 2012 says system operators can legally disclose health information if it is "reasonably necessary" to prevent or investigate crimes, or for "the protection of public revenue" -- but little has been detailed about what circumstances that would apply.
The Australian Digital Health Agency has been in damage control over media reports stating health records could be accessed in criminal investigations, claiming it "has not and will not release any documents without a court/coronial or similar order" -- in contradiction to the actual law.
"Additionally, no other Government agencies have direct access to the My Health Record system, other than the system operator," the ADHA told ten daily.
However, police beg to differ.
"The mere investigation of a criminal offence or breach of law... are legitimate grounds for investigators to access your My Health record", the QLD Police Union told its members this week.
The boss of the Australian Police Federation, Mark Burgess, also said "the reality is that you don’t need a warrant".
Despite the ADHA and Hunt citing internal department policy outlining that a warrant or other order would be needed to access the information, police say that is not the case.
Parliamentary library piece
Adding further confusion to the situation, the federal parliamentary library -- which provides advice to provides services to politicians, their staff and the staff of parliamentary departments -- published a piece on its website advising that, by its interpretation of law, police could access My Health records without a warrant.
This was reported widely this week, but the article soon disappeared from the internet. That occurred after a complaint from the health department.
"The Department of Health contacted the Library raising concerns about potential omissions in the Flagpost on the My Health record," a spokesperson for the library told ten daily.
"The Library takes seriously its obligation to provide high quality information and analysis and I decided to take the post down while it is reviewed and also updated to reflect recent developments."
The article reappeared on Thursday night, heavily edited and missing several sections including a claim the My Health legislation "represents a significant reduction in the legal threshold for the release of private medical information to law enforcement."
(Compare the original and edited versions)
The library said in a note at the top of the edited article that changes had been made "to reflect developments since its original publication."

Here is the link to the other 3 topics - all myHR related.

https://tendaily.com.au/news/politics/a180727kxm/the-five-biggest-my-health-dramas-of-the-week-20180727

Great summary of a messy week!

David.

Friday, July 27, 2018

I Thought It Would Be Fun To Just Do Some Analysis Of The Propaganda Put Out By The ADHA.

This appeared early last week:

My Health Record: a health care choice for all Australians

Authored by  Meredith Makeham
OVER the next 3 months, people around Australia are being offered an important choice about how they want to interact with their own health information. By the end of 2018, all Australians will have a My Health Record created for them, unless they choose not to have one.
Their decision will be just that: one for them to make after considering the benefits of having immediate online access to their own data about their health and care, and being able to have their clinicians see that information too. They will have access to information such as their medicines and allergies, hospital and GP summaries, investigation reports and advance care plans — this could save their life in an emergency and help their clinicians find vital information more quickly so that they can make safer health care decisions. This information will empower them as they carry their health care history with them in their pockets, on their mobile phones.
Australians will make their choice in the context of our digital world, where the privacy and security of personal information is paramount. In other parts of our lives, we have already made the digital transition. The health sector has been naturally cautious in its adoption of online technologies, awaiting the availability of systems that can adequately ensure the privacy and security of our health information.
Trusted health care providers – GPs, specialists, pharmacists and others – are likely to find that their patients will want to talk to them about their decision. The My Health Record system is here to support better, safer care, but it’s not here to replace our current systems for clinical record keeping and professional communication. Neither will it somehow replace the patient–doctor relationship and our clinical judgement. It’s simply a secure online repository of health data and information that we wouldn’t have had access to otherwise. The data flow from securely connected clinical information systems in hospitals, general practices, pharmacies, specialists’ rooms, and pathology and radiology providers. It also provides access to Medicare Benefits Schedule (MBS) and Pharmaceutical Benefits Scheme (PBS) data, the Australian Immunisation register and the Australian Organ Donor registry.
People will want to be assured that the Australian Digital Health Agency – the operator of the My Health Record system – holds the privacy and security of their health information as its first priority. The security of the system has not been breached in its 6 years of operation. There is no complacency however – My Health Record system security operates to the highest standards, working with other leading security operations such as the Australian Cyber Security Centre. It undergoes constant surveillance and threat testing, protecting the health data of the 5.9 million Australians who have already opted in and chosen to have a My Health Record today.
The legislated privacy controls that My Health Record offers people are world-leading and easily accessed on the consumer portal. They include features such as a record access control, which is similar to a PIN that a person can apply to their entire record so that it can’t be viewed unless they share it with their clinician. In an emergency, the legislation allows a clinician to “break glass” and see vital medicines and allergy information; however, all instances of this are audited and people can choose to receive a text or email to let them know in the event that this happens.
There are many other privacy features. People can turn off Medicare data flows such as PBS and MBS information, and they can see a complete audit history of anyone who has ever interacted with their record in real time. They can pick and choose which information they’d like to keep entirely private with a limited document access control, which is an additional PIN that they can apply to specific documents. They can block health care provider organisations from viewing their record, and effectively delete documents in their record completely. They can enable an alert so that they receive a text message or email if a new health care provider organisation views their record for the first time.
The steps required for a health care practitioner to view the My Health Record are robust and require a number of security authentications to take place. For a provider to access the My Health Record via their clinical information system, they must be a registered health care provider – for example, registered with the Australian Health Practitioner Regulation Agency. They must also have a valid provider identifier. They must work within an organisation that has a valid organisational identifier. They must have conformant software that has a secure and encrypted connection to the My Health Record system. In addition, the patient must have a record on the provider’s clinical information system as a patient of the practice. Following this, the conformant system must use five pieces of information to validate the patient. Only then can the clinician see whether the patient has a My Health Record and the clinician’s access will depend on their patient’s individual privacy settings.
There is compelling evidence that we need to modernise our systems and embrace the benefits of digital technologies in health care. People are being subjected to avoidable harm and death as a result of data silos and their clinicians being unable to access critical pieces of health information. We know that Australia delivers a world-class health system ranked among the highest globally for efficiency and health outcomes. However, we know from consultations with thousands of Australians who contributed to the National Digital Health Strategy that we could do better – that people want access to their own health information and that they want their health care providers to have access to it too.
We also know that a staggering 230 000 hospital admissions occur every year as a result of medication misadventure, costing the Australian taxpayer $1.2 billion annually. Many of these admissions could be avoided if people and their clinicians had better access to vital medicines and allergy information.
The “Medicines View” is a recent addition to My Health Record that has been applauded by clinicians using My Health Record. It provides a consolidated summary of the most recent medicines information from notes entered by GPs, hospitals, pharmacies and consumers, allowing previously siloed medicines information to be brought together into a single view.
In addition to improvements in the features of My Health Record for people and clinicians, over the past 12 months, the system has undergone a significant transformation in terms of the richness of its clinical content. We have now seen the connection of public and private pathology and imaging providers, and a vast increase in connected pharmacy systems as well as hospitals around the country. The addition of this valuable clinical content will accelerate the realisation of benefits as clinicians find that they now have access to a more comprehensive source of information within the My Health Record system.
This week, a national communication plan has been launched to ensure Australians are well informed when making their decision about whether or not they would like a My Health Record. Our peak clinical and consumer bodies including the Australian Medical Association (AMA), the Royal Australian College of General Practitioners, the Pharmaceutical Society of Australia (PSA), the Pharmacy Guild and the Consumers Health Forum are among numerous organisations who have given their public support to the system and its benefits. Former AMA President Dr Michael Gannon described the system as “the future of medicine”. Guidelines on the use of My Health Record from the PSA have recently been published and the AMA will be releasing its revised guidelines in the coming weeks.
Our role as health care providers is to be our patients’ advocate, to support them in making the decisions and choices that will lead to better health outcomes and ensure that they have access to safe and effective care. My Health Record isn’t here to solve all of our problems, but it is an important step forward in our ability to deliver a safer and better connected health care system.
Clinical Professor Meredith Makeham is Chief Medical Adviser of the Australian Digital Health Agency.
The statements or opinions expressed in this article reflect the views of the authors and do not represent the official policy of the AMA, the MJA or MJA InSight unless that is so stated.
Here is the link:
Comments:
Firstly note there is just no mention at all of any possible risks. The attitude is that it is all good and risks and potential downsides do not exist. That of course is why so many advocacy groups have suggested an opt-out to avoid the risks of data leak, embarrassment, persecution or discrimination.
Secondly we know that a lot of the 5.9 million souls who have a myHR don’t know they have one – they we probably dragooned into signing up in 2012-2014 by Aspen Medical staff in hospital corridors – and have never used the record. That there are so few Shared Health Summaries on the system shows what the demand is really like. (1.9Million SHS Summaries / 5.9M Registered Users) – So 66% of the claimed records lack a clinical summary!
Third the recent usability and safety report shows after six years much more work is needed to make it useful. Right now the myHR is a usability cesspit.
Fourth the majority of the big vocal noisey supporters are paid by the ADHA / Government to be so one way or another.
Fifth a very similar system technically has just been hacked in Singapore big time.
The thing is a largely empty collection of ageing documents – just stay away until it is properly fixed – if ever! Take note of the Disclaimer at the end of the article - a paid puff piece for sure.
David.

The Parliamentary Library "Flagpost" On Law Enforcement Access Returns. The Old Version Moved The Dial I Believe.

We have a new version late yesterday:

Law enforcement access to My Health Record data


Note: This FlagPost was originally published on 24 July 2018. It has since been amended to reference the provisions of the Privacy Act 1988 relevant to the release of health information by private medical practitioners. As an adjunct task, it has also been updated to reflect developments since its original publication. The Library is committed to providing the highest quality information and analysis to the Parliament and always welcomes feedback on its work.
My Health Record (MHR) was introduced in June 2012 by the Gillard Labor Government originally as an opt-in system known as the Personally Controlled Electronic Health Record (PCEHR) before legislative amendments in 2015 introduced by the Abbott Coalition Government renamed it and laid the groundwork for it to become an opt-out system. Law enforcement access to MHR data is among the privacy concerns raised about the program, but this provision was in the original legislation and received little attention when the Bill was debated.
The PCEHR/MHR has been operating for six years now since July 2012 and was characterised in 2015 by Labor politicians as a ‘proud Labor reform’ and a ‘natural extension’ of Medicare. The MHR system is operated by the Australian Digital Health Agency (ADHA) as a ‘secure online summary of an individual’s health information’. However, under certain circumstances, the Act provides that MHR data may be provided to an ‘enforcement body’ for purposes unrelated to a person’s healthcare. An ‘enforcement body’ is defined in section 6 of the Privacy Act 1988 as the Australian Federal Police, the Immigration Department, financial regulatory authorities, crime commissions, any state or territory police force, anti-corruption bodies, and any federal or state/territory agency responsible for administering a law that imposes a penalty or sanction or a prescribed law, or a law relating to the protection of the public revenue.
Section 70 of the My Health Records Act 2012 enables the System Operator (ADHA) to ‘use or disclose health information’ contained in an individual’s My Health Record if the ADHA ‘reasonably believes that the use or disclosure is reasonably necessary’ to, among other things, prevent, detect, investigate or prosecute any criminal offence, breaches of a law imposing a penalty or sanction or breaches of a prescribed law; protect the public revenue; or prevent, detect, investigate or remedy ‘seriously improper conduct’. Although ‘protection of the public revenue’ is not explained, it is reasonable to assume that this might include investigations into potential fraud and other financial offences involving agencies such as Centrelink, Medicare, or the Australian Tax Office.
This should mean that requests for data by police, Home Affairs and other authorities will be individually assessed, and that any disclosure will be limited to the minimum necessary to satisfy the request.
Law enforcement access to health records held by general practitioners is subject to Australian Privacy Principle 6.2(e) in Schedule 1 of the Privacy Act 1988, which is cast in similar terms to section 70 of the My Health Records Act 2012, as well as to relevant state and territory legislation relating to privacy and to medical records. Typically, unless a person consents to the release of their medical records, or disclosure is required for a medical emergency or to meet a doctor’s mandatory reporting obligations, access to these records is, as the president of the Australian Medical Association has stated, ‘really only through a judge’s request, through the judicial oversight’. As the AMA’s existing Ethical Guidelines for Doctors on Disclosing Medical Records to Third Parties 2010 (revised 2015) note:
Trust is a vital component of the doctor-patient relationship. Patients trust doctors to keep their personal information confidential including their medical records.
The AMA believes that any action by third parties, including Government, to compel doctors to disclose patients’ medical records must overwhelmingly be proven to serve the public interest. The public benefit of such disclosure must outweigh the risk that patients may not seek medical attention or may modify the personal information they disclose to their doctor because of fears their privacy will be breached.
In cases where there is a warrant, subpoena or court order requiring the doctor to produce a patient’s medical record, some doctors and/or patients may wish to oppose disclosure of clinically sensitive or potentially harmful information. The records should still be supplied but under seal, asking that the court not release the records to the parties until it has heard argument against disclosure.
As the Law Council of Australia notes, ‘the information held on a healthcare recipient’s My Health Record is regarded by many individuals as highly sensitive and intimate’. For its part, the ADHA has stated that it ‘has not and will not release any documents without a court/coronial or similar order’, a point which the Health Minister has reiterated (while the ADHA has stated that ‘no documents have been released in the last six years’, it has also been reported as stating that no requests from police have yet been received). However, the My Health Records Act 2012 does not mandate this, and it does not appear that the ADHA’s operating policy is supported by any rule or regulation.
This has left different advocacy groups concerned. The Chief Executive Officer of the Sex Workers Outreach project has been reported saying that warrantless law enforcement access to medical records was the main reason sex workers were concerned about MHR, pointing out that ‘“Sex work is criminalised in a number of states … So, if I’m in the ACT and somebody suspects me of sex working, and they go into my medical record and that proves it, I can end up in jail”’. Similarly, while the Federation of Ethnic Communities’ Councils of Australia supports the MHR, it was reported that ‘it hopes My Health Record information will not be used for the purposes of immigration enforcement or decisions’. Until recently, data-sharing arrangements in the UK between the National Health Service and the Home Office meant that medical records were being used to track down illegal immigrants:
Digital Minister Margo James said the government had reflected on the concerns she raised—“and with immediate effect, the data-sharing arrangements between the Home Office and the NHS have been amended”.
She added: “The bar for sharing data will now be set significantly higher, by sharing I mean between the Department of Health, the Home Office and in future possibly other departments of state, no longer will the names of overstayers and illegal entrants be sought against health service records to find current address details.”
Ms James told MPs that the data would only be used in future “to trace an individual who is being considered for deportation action having been investigated for or convicted of a serious criminal offence”.
It is interesting to note that while disclosure of personal information under Australian social security law for the purpose of enforcing the law must satisfy a higher bar compared with the My Health Records Act 2012, the provisions permitting disclosure of Medicare information for the purpose of enforcing the law are actually broader than the My Health Records Act 2012.
A media release issued by the Australian Medical Association on 25 July states that the Minister had ‘made a commitment to clear up any perceived ambiguity’ in the legislation. On 26 July, the Prime Minister stated that ‘the Government was absolutely committed to maintaining the privacy of the My Health Record system’ and that concerns expressed by the AMA and College of General Practitioners ‘will be addressed’.

Here is the link:

https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/FlagPost/2018/July/Law_enforcement_access_to_MHR_data

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Good to see that what has happened here is that he original report (only 2 days ago) has flushed out both public comment and Government response - as reflected in the last para. Could almost be seen as democracy in action! (Assuming you are a totally trusting and don't have a cynical bone in your body. There are one or two other explanations for what has happened here.)

We can only hope the Government will follow through - they are on notice!

David.