Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Tuesday, December 13, 2022

Commentators and Journalists Weigh In On Digital Health And Related Privacy, Safety, Social Media And Security Matters. Lots Of Interesting Perspectives - December 13, 2022.

-----

This weekly blog is to explore the news around the larger issues around Digital Health, data security, data privacy, AI / ML. technology, social media and any related matters.

I will also try to highlight ADHA Propaganda when I come upon it.

Just so we keep count, the latest Notes from the ADHA Board were dated 6 December, 2018 and we have seen none since! It’s pretty sad!

Note: Appearance here is not to suggest I see any credibility or value in what follows. I will leave it to the reader to decide what is worthwhile and what is not! The point is to let people know what is being said / published that I have come upon, and found interesting.

-----

https://www.nejm.org/doi/full/10.1056/NEJMp2213873

A Step toward Interoperability of Health IT

David Blumenthal, M.D., M.P.P.

December 10, 2022 DOI: 10.1056/NEJMp2213873

Although virtually all patient information is now recorded electronically, the persistent inability to move this information easily from place to place has remained a major frustration for patients, clinicians, and policymakers in the United States. It wasn’t supposed to be this way.

The Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009, which used incentives and penalties to spur rapid adoption of electronic health records (EHRs), also envisioned private and secure health information exchange for the country.1 Robust exchange of patient data has the potential to improve the quality of care and support efforts to hold key actors accountable for its costs.

But technical and economic obstacles have prevented the realization of this vision. Now, by adopting a regulation that went into full effect on October 6, 2022, the federal government has taken a potentially important step toward effective exchange of health information. The regulation was issued by the Office of the National Coordinator for Health Information Technology (ONC), an agency within the federal Department of Health and Human Services (HHS), which is implementing provisions of the 21st Century Cures Act.2 Enacted in 2016, the Cures Act was intended to address both the technical and economic barriers to health information exchange.

The technical obstacles come in two forms. First, it has proven complex and costly to connect the many EHRs that providers have adopted. Second, there was a lack of consensus regarding the full set of standards for defining and communicating about clinical terms in patients’ records. Implementing such standards would ensure that terms have the same definitions in software used in various records, so that the records present exchanged information to EHR users in a meaningful way.

-----

https://www.innovationaus.com/the-blindspot-in-australias-approach-to-privacy-reform/

The blindspot in Australia’s approach to privacy reform


Jordan Wilson-Otto
Contributor

10 December 2022

After the horrific and upsetting breaches involving Optus, Medibank and others, the federal government acted swiftly, dramatically bolstering our privacy regime. The penalties facing Australian businesses that infringe our privacy – in the order of $50 million or 30 percent of turnover in a given period – are arguably now among the heaviest in the world.

But despite the boost to the penalties, there remains a major flaw in our approach to privacy that we must act fast to correct.

December 10 is Human Rights Day, which marks the day that the Universal Declaration of Human Rights was adopted by the United Nations General Assembly in 1948. It’s the perfect time to remind ourselves that privacy is one of the human rights articulated in that declaration. Yet the way we frame privacy in public policy and reform discussions in Australia is too frequently not grounded in this truth.

The primary driver for privacy reform in Australia in recent years has been the Digital Platforms Inquiry, conducted by the Australian Competition and Consumer Commission (ACCC) and which concluded in 2019. It’s this inquiry that recommended the recent penalty hike, the review of the Privacy Act that is currently underway, the introduction of an online privacy code for social media platforms, and a range of other privacy and data-related reforms.

A fundamental premise of the inquiry, and of the ACCC, is that privacy laws are important because they support and enable competition and consumer protection objectives. The idea goes that by empowering consumers to make informed choices about how their data is processed, we can correct bargaining power imbalances and information asymmetries and so increase competition and encourage innovation.

-----

https://digitalhealth.org.au/blog/ceih-chias-graduate/

CEIH CHIAs graduate

Dec 5, 2022 | AIDH news, CHIA, Member news, Membership

Over the past three years, the Commission on Excellence and Innovation in Health (CEIH) have supported staff from across the state to complete the Certified Health Informatician Australasia (CHIA) certification. Last week on 30 November, CEIH facilitated a graduation and networking event at the Flinders University at Victoria Square campus for all of the CHIA graduates. This meant that graduates could finally and officially be recognised for the work they had done, even the 2020 group sponsored study group who were not able to celebrate their achievements due to pandemic restrictions.

Out of the over 150 CEIH and SA Health sponsored CHIA graduates, almost one-third were able to attend the event.

Formal proceedings were opened by Tina Hardin (Executive Director, Clinical Informatics and Innovation, CEIH), who discussed how CEIH is investing in CHIAs as future thought leaders in the health excellence and innovation space. Dr Angie Abdel Shafei (Director of Healthcare Management at Flinders University) welcomed CEIH and the CHIA graduates to the Flinders University Victoria Square campus and gave an overview of study opportunities in 2023. Mark Brommeyer (Senior Lecturer in Health Care Management, Flinders University and CHIA examination board member) wrapped up formal proceedings with an inspiring speech on how as informaticians, CHIAs can reduce the gaps between existing healthcare practices and set collective goals for improved healthcare quality.

-----

https://www.smh.com.au/business/companies/brisbane-crypto-exchange-collapses-suspends-30-000-accounts-20221209-p5c553.html

Brisbane crypto exchange collapses, suspends 30,000 accounts

By Dominic Powell

December 9, 2022 — 3.26pm

Brisbane-based cryptocurrency exchange Digital Surge has collapsed into administration, suspending more than 30,000 user accounts after it was caught up in the downfall of troubled international exchange FTX.

Administrators at KordaMentha were appointed to the business on Thursday. Customers at the exchange have been unable to access their funds for the past two weeks, with the company saying in late November it was suspending accounts.

This was due to the business holding “a portion” of its assets – Australian dollars and crypto – on FTX to facilitate trades. FTX spectacularly collapsed last month after it was revealed the company did not have sufficient client funds.

In a statement, KordaMentha administrator Scott Langdon said Digital Surge had entered into administration to protect the interest of customers and creditors, praising the co-operation of the business’s directors.

-----

https://www.afr.com/technology/andy-penn-names-the-nation-s-biggest-emerging-cyber-threat-20221209-p5c4zl

Andy Penn names the nation’s biggest emerging cyber threat

Lucas Baird Reporter

Dec 9, 2022 – 1.20pm

Hostile countries are hunting for ways to breach widely used computer programs and technologies, posting what they find to the dark web so that cybercriminals can cripple major corporations and hurt rival economies.

That’s according to former Telstra chief executive Andy Penn, who is chairing an expert cybersecurity board appointed by Prime Minister Anthony Albanese.

The board, which also includes Air Marshal Mel Hupfeld and Cyber Security Co-operative Research Centre chief Rachael Falk, was appointed on Thursday and has been tasked with developing a new federal cybersecurity strategy for 2030.

Mr Penn told AFR Weekend that geopolitical tensions were at a level not seen since the Cold War, and that companies must take responsibility for their own cyber risks.

-----

https://www.lexology.com/library/detail.aspx?g=82c9c7df-5efd-4f52-a7d2-cd8b1a8e88ce

What to expect from upcoming electronic surveillance reform in Australia

Corrs Chambers Westgarth   Philip CataniaMatthew Lee and Jonathan Bean

Australia December 6 2022

The Australian Government will soon release an exposure draft for the proposed reforms of Australia’s electronic surveillance regime. The proposed reforms are intended to harmonise existing laws to provide a unified governance framework, cater for technological changes and expand the range of government agencies which may exercise electronic surveillance powers.

The electronic surveillance powers of government agencies are spread across four separate acts (Acts), which are subject to inconsistent thresholds and requirements. Some of the current laws, which were drafted based on technological assumptions and definitions dating back to the 1970s, are struggling to keep up with rapid technological advancements. The Government released a discussion paper in December 2021 highlighting these items, and is expected to issue an exposure draft of the proposed electronic surveillance legislation for public comment in late 2022.

Below, we discuss the key changes proposed in the discussion paper and industry responses which may shape the upcoming legislation.

-----

https://www.itnews.com.au/news/gov-sets-target-to-make-australia-most-cyber-secure-country-by-2030-588895

Gov sets target to make Australia "most cyber secure country" by 2030

By Ry Crozier on Dec 8, 2022 1:50PM

Unveils details of cyber strategy rebuild.

Australia has set a target to become “the most cyber secure country in the world by 2030”, and will use a reworked national cyber security strategy as the vehicle to enable that.

Minister for Home Affairs Clare O’Neil unveiled the ambition at a National Press Club address on Thursday.

The government had flagged plans to recast the cyber security strategy back in August, but details at the time had been scant.

O’Neil indicated it would be less of a recast and more of a completely “new cyber security strategy for Australia.”

“The cyber security strategy will help Australia bring the whole nation into the fight to help protect our citizens and to protect our economy,” she said.

----

https://www.innovationaus.com/new-cyber-strategy-to-consider-data-localisation-rules-oneil/

New cyber strategy to consider data localisation rules: O’Neil

Brandon How
Reporter

8 December 2022

Home Affairs and Cybersecurity minister Clare O’Neil is considering local data storage requirements in Australia to improve the security of sensitive data, as the government begins work on a new cybersecurity strategy.

Following her address to the National Press Club on Thursday, Ms O’Neil described data localisation as “really important” and said that it is “absolutely untrue” that data can be held equally safe wherever it is located.

“Data localisation is going to very much be a feature of the discussion that the cyber strategy has, and indeed the work of the National Resilience Taskforce does,” she told InnovationAus.com.

“We have existed for a long time in the benign belief that wherever data is located it can be equally held safe and I think anyone who kind of pays vague attention to these matters knows today that that is absolutely untrue, so it’s part of the work with my department.”

-----

https://www.theaustralian.com.au/nation/medibank-to-go-offline-as-it-completes-cybersecurity-overhaul-after-russian-attack/news-story/4a02b6c46832607e74b642a99b48ae7e

Medibank to go offline as it completes cybersecurity overhaul after Russian attack

By JARED LYNCH

12:01AM December 8, 2022

Medibank will shut down its IT systems – also closing its retail stores and customer contact centre – this weekend to complete an overhaul of its online security as it reels from the nation’s biggest cyber heist.

Medibank, Australia’s biggest health insurer, will turn itself offline from 8.30pm on Friday until Sunday to “further strengthen our systems and enhance security protections”. Cybersecurity experts from Microsoft’s Asia Pacific operations will oversee the upgrade at Medibank’s headquarters in Melbourne.

It comes after Russian hackers infiltrated Medibank’s customer database, which contained the personal information and health records of almost 10 million current and former policyholders, after buying a high-level logon from an online criminal forum.

After Medibank refused to pay a $15m ransom, the hackers published the data online under folders with names relating to abortion, drug and alcohol abuse and various mental health disorders on the dark web.

-----

https://www.theaustralian.com.au/nation/data-collection-legal-minefield-for-elite-sport/news-story/cdc1ba31ba7bbc7a413d6c15d62a9467

Data collection legal minefield for elite sport

By JAMIE WALKER

9:00PM December 6, 2022

Elite athletes could own and demand payment for their performance data, creating a legal minefield in Australian sport leading into the 2032 Brisbane Olympics.

The scenario is outlined in a report by the CSIRO and Australian Sports Commission on the megatrends that will shape the way Australians play and compete over the coming decade.

The study, released on Wednesday, explores “new ways of thinking” about the growing volume of digital information athletes generate while training and competing, especially at the peak levels of international and professional sport.

Wearable devices amass data on location, heart rate, diurnal patterns and sleep cycles, while more sophisticated patches and strips can collect sensitive personal information on hormone levels, menstrual cycles and blood sugars, all in order to boost performance, the report finds.

This wealth of information would be useful to health insurers, medical researchers, advertisers, sports betting services, gaming companies and sports talents scouts, the report says.

-----

In brief: digital healthcare in Australia

Clayton Utz  Colin LovedayGreg WilliamsKen SaurajenMihkel Wilding and Sheena McKie

Australia December 6 2022

Data protection, privacy and digitisation in healthcare

Digitisation

What are the legal developments regarding digitisation in the healthcare sector and industrial networks or sales channels?

Developing the opportunities presented by the digital enablement of healthcare services has been an ongoing policy priority in Australia in recent years. In 2018, the Australian Digital Health Agency released the National Digital Health Strategy, outlining its strategic direction for digital health in Australia from 2018 to 2022. The report outlined that by 2022:

  • all Australians will be able to have a personally controlled digital summary of their health information, which can be accessed by those individuals and their healthcare providers (called a ‘My Health Record’);
  • healthcare providers will be able to contribute to and use health information in the My Health Record on behalf of their patients; and
  • all Australians will be able to access their information at any time online and through mobile applications.

 At the time of writing, the rollout of the My Health Record system in Australia has been mostly successful, despite the fact that the overall use of the platform by Australians (including Australian healthcare providers) remains low, as reflected in the Australian Digital Health Agency's Annual Report 2020-2021.

Security and confidentiality safeguards received particular focus in industry discussions surrounding the introduction of the My Health Record system. Like various other industries, the healthcare sector annually reports on data breaches stemming from malicious cyberattacks. Amendments were made to the Security of Critical Infrastructure Act 2018 (Cth) in both 2021 and 2022 which affect the healthcare sector and its digitisation, including affording the government certain interventionist powers to respond to serious cybersecurity incidents that impact upon the ability of Australia's critical infrastructure assets to deliver essential services.

-----

https://www.hospitalhealth.com.au/content/technology/article/cybersecurity-and-patient-safety-why-we-need-to-do-better-186880000

Cybersecurity and patient safety: why we need to do better


By Lani Refiti, ANZ Regional Director, Claroty
Wednesday, 30 November, 2022


In February 2021, with the COVID-19 pandemic raging, the Australian Cyber Security Centre (ACSC) issued its 2020 Health Sector Snapshot, saying, “COVID-19 has fundamentally changed the cyber threat landscape for the health sector, with malicious actors increasingly targeting and compromising health networks, which are already under pressure in a pandemic operating environment.”

Taking into account the chronic understaffing currently affecting Australian hospitals, it has never been more essential for health providers to ensure their networks are protected from malicious cyber actors who wish to disrupt essential services or compromise business-critical systems to profit from ransom.

The healthcare sector is not alone among critical organisations experiencing ransomware attacks. According to Claroty’s report, The Global State of Industrial Cybersecurity 2021: Resilience Amid Disruption, 80% of critical infrastructure organisations worldwide experienced a ransomware attack during the year.

Any attack on critical infrastructure can result in public disruption or even life-threatening consequences, but healthcare organisations are particularly vulnerable. A vital life-saving procedure might be delayed, monitoring equipment might fail to report a change in vital signs or transport of a seriously ill patient might be disrupted.

-----

https://www.afr.com/technology/blockchains-what-are-they-good-for-20221206-p5c441

Blockchains: What’s the point of them, really?

Why go to the trouble and expense of maintaining a ledger in many places to then carry it around every time a transaction takes place?

Paul Krugman

Dec 6, 2022 – 2.13pm

A year ago bitcoin and other cryptocurrencies were selling at record prices, with a combined market value of around $US3 trillion ($4.5 trillion); glossy ads featuring celebrities – most infamously Matt Damon’s “Fortune Favours the Brave” – filled the airwaves. Politicians, including, alas, the mayor of New York, raced to align themselves with what seemed to be the coming thing.

Since then, the prices of crypto assets have plunged, while a growing number of crypto institutions have collapsed amid allegations of scandal. The implosion of FTX, which appears to have used depositors’ money in an attempt to prop up a related trading firm, has made the most headlines, but it’s only one entry on a growing list.

We are, many people say, going through a “crypto winter.” But that may understate the case. This is looking more and more like Fimbulwinter, the endless winter that, in Norse mythology, precedes the end of the world – in this case the crypto world, not just cryptocurrencies but the whole idea of organising economic life around the famous “blockchain.”

And the real question, it seems to me, is why so many people – not just naive small investors, but also major financial and business players – bought into the belief that this bad idea was the wave of the future.

-----

https://www.lexology.com/library/detail.aspx?g=a9ca343d-ddd7-4869-8808-83affcef7da0

Australia's massive new privacy penalties become law, but will be clarified

Ashurst  John MacphersonTim BrookesAmanda LudlowGeoff McGrath and Andrew Hilton

Australia December 2 2022

The Australian Government will look at clarifying key aspects of new penalties as part of its broader privacy review

What you need to know

  • Australia has passed legislation to introduce massive new privacy penalties – maximum penalties can now reach the greater of A$50m, three times the benefit of a contravention, or (where the benefit can't be determined) 30% of domestic turnover.
  • New powers will make the privacy regulator better able to investigate, coordinate with other regulators, keep the public informed, and assess privacy compliance. New information-gathering powers include a power to issue an infringement notice for a failure to provide information when required, with associated civil penalties and a criminal offence for systemic conduct or a pattern of behaviour resulting in multiple failures to comply.
  • Australian privacy laws will apply to organisations doing business in Australia whether or not personal information is collected in Australia. This creates significant uncertainty about how Australia's privacy laws will apply to multi-national businesses, and will impact business and data governance structures.
  • These reforms are only the first tranche of a comprehensive review of Australia's privacy laws for the digital era. The final report on the review will be delivered to the Government by the end of this year.
  • While we don't know when this report will be made public, issues raised by Senate committees provide pointers to likely areas of focus. Expect further clarification on how the massive new penalties will apply.

What you need to do

  • Invest where it matters and be risk-informed – New penalties arrive in the context of ongoing cyber-security and tech skill shortages, technology budgets that are already stretched, expectations of a global economic slowdown and increasingly aggressive cyber threats. Organisations will need to make tough risk-informed investment decisions to appropriately prioritise security, resilience and harm reduction.
  • Paper-based compliance is a thing of the past – With massive new penalties and public accountability, organisations must actively manage privacy risks. This means having a detailed understanding of personal information dataflows through a corporation or company group, and undertaking Privacy Impact Assessments and audits to identify and mitigate privacy risks.
  • Invest in harm reduction – Cyber defence and resilience is only part of the puzzle – take steps to minimise the risk of harm in the event of a successful cyberattack by minimising the collection and retention of personal information, particularly more sensitive information that could put individuals at risk. This should be an ongoing focus – continue to test what data needs to be collected and retained, and investigate digital identity verification and privacy enhancing technologies.
  • Understand and plan for financial exposure – Include the new penalties in organisational risk management strategies to help calibrate and reset the business case for cyber and privacy spend.
  • Revisit regulator engagement in incident response plans – Clarify information flows and decision-making protocols. Make sure you have the processes in place to assess and provide timely and accurate responses to requests for information from regulators.
  • Understand and address disclosure risks – Understand whether disclosures to regulators might breach confidentiality obligations to suppliers, customers and partners. Information required to be provided under law will have different consequences from that provided voluntarily. Consider negotiating changes to key contracts to allow greater transparency.

-----

https://www.theaustralian.com.au/nation/gps-in-the-dark-over-visits-to-hospital/news-story/f1e421adbfa84e45ed0983f013b7e30a

GPs in the dark over visits to hospital

By NATASHA ROBINSON

3:32PM December 5, 2022

Patients who are discharged from hospital are often left with incomplete diagnoses and no ongoing treatment as a result of a lack of handover plans with GPs, who are calling for greater co-ordination of care.

A study analysing data held in NSW Health’s Lumos program, which tracks millions of patients’ trajectories through the health system, shows that patients who are promptly followed up by their GP after a hospital admission are much less likely to need to return to hospital.

But doctors say patients are left with instructions to make their own appointments with their GP and are often not seen within the required five days after discharged because their doctors often have no idea they have been in hospital.

“There is often real gaps in care between the handover from a hospital back into the community,” said Royal Australian College of General Practitioners NSW chair Charlotte Hespe, who recently presented the research at the college’s annual conference.

-----

https://www.digitalnationaus.com.au/news/ai-safeguards-needed-to-prevent-discrimination-aus-human-rights-commission-588577

AI safeguards needed to prevent discrimination: Aus Human Rights Commission

By Athina Mallis on Dec 1, 2022 11:08AM

Artificial intelligence (AI) enhances workflows and creates better decision-making in an organisation, but there needs to be safeguards in place to prevent potential discrimination, according to the Australian Human Rights Commission (AHRC)

The AHRC together with the Actuaries Institute released a guidance resource designed to help actuaries and insurers to comply with the federal anti-discrimination legislation when AI is used in pricing or underwriting insurance products.

The guidance was developed after a 2021 report by the AHRC that looked at the human rights impacts of new and emerging technologies, including AI-informed decision-making.

One of the recommendations of that report was that a set of guidelines be developed for use by government and non-government organisations on complying with federal anti-discrimination laws when AI has been used in decision making.

-----

https://www.itnews.com.au/news/medlab-pathology-faces-questions-over-data-breach-timeline-588757

Medlab Pathology faces questions over data breach timeline

By Staff Writer on Dec 6, 2022 6:40AM

As OAIC launches investigation.

Medlab Pathology has joined Optus and Medibank in being formally investigated by the Office of the Australian Information Commissioner (OAIC) over a data breach.

The company disclosed a cyber incident in late October that had occurred at the start of 2022.

Breached data included pathology test results, credit card numbers with individuals’ names, and Medicare card numbers with individuals’ names.

The OAIC said in a statement that it would investigate Medlab’s protection of personal information and its compliance with Australian privacy principles.

The provider could face civil penalties of up to $2.2 million per contravention, if the OAIC determined it had sufficient evidence to file federal court proceedings.

-----

https://www.afr.com/companies/financial-services/asx-told-why-its-chess-project-was-a-profound-failure-20221205-p5c3lk

ASX CHESS project showed ‘hubris’, was a ‘profound failure’

James Eyers Senior Reporter

Updated Dec 5, 2022 – 1.29pm, first published at 1.26pm

The ASX will be hit with more intense regulatory supervision to ensure it invests in the existing settlement and clearing system after its plan to rebuild it collapsed last month, ASIC chairman Joe Longo said.

Australia’s top corporate cop said the failure had “significantly shaken” confidence in ASX’s ability to manage technology projects

“This is an extraordinary example of hubris on the part of ASX,” Mr Longo told the parliamentary joint committee on corporations and financial services in Sydney on Monday.

He called on the Albanese government to provide regulators – the Australian Securities and Investments Commission, Reserve Bank of Australia and the competition regulator – with new legislative powers to direct the ASX to improve governance, or to intervene around pricing, as flagged by The Australian Financial Review last week.

The failed project to replace CHESS has triggered a $250 million write-down at ASX and similar losses across the rest of the market.

Mr Longo said ASIC and the RBA want detail from ASX on how it plans to compensate custodians, registries and brokers who invested in good faith to connect to the new system.

Because it would now take between five and eight years for a new CHESS system to be created, Mr Longo said ASIC and the RBA wanted to “verify” commitments by ASX it will invest in the existing system, which arranges payment and transfers ownership for $5 billion of equities traded each day.

-----

https://www.theaustralian.com.au/business/financial-services/cyber-risk-in-data-honeypots-from-health-insurance-app-craze-accc/news-story/e98bf187286252a0f355980ef77c8cbd

Cyber risk in data honeypots from health insurance app craze: ACCC

By Jared Lynch

6:13PM December 4, 2022

Health insurers are creating big honeypots of customer data via rewards schemes and wellness apps, heightening the risk of another Medibank-style cyber attack, Australia’s consumer watchdog warns.

Smartphone apps and customer reward programs have proliferated in Australia’s health insurance industry as funds seek to offer more value to attract and retain policyholders.

Such strategies have been used for years by Australia’s big retailers – Myer One, Woolworths Everyday Rewards and Qantas Frequent Flyer, for example – to gain greater insights into customer behaviour and bolster revenue, including through target marketing.

But the Australian Competition & Consumer Commission has warned health insurers that they must be “alive to the highly sensitive nature of the personal information they may be collecting and using”, particularly in the wake of the Medibank attack – Australia’s biggest cyber heist.

The regulator also warns that data harvested from wellness apps and rewards schemes could be used for other purposes – including health funds sharing or selling it to third parties.

-----

https://www.smh.com.au/business/companies/government-to-scrutinise-media-laws-as-nz-forces-google-meta-to-bargain-20221204-p5c3ja.html

Government to scrutinise media laws as NZ forces Google, Meta to bargain

By Zoe Samios and Jessica Yun

December 5, 2022 — 5.00am

Communications Minister Michelle Rowland has conceded parts of Australia’s landmark news media bargaining laws are “lacking” as multicultural broadcaster SBS publicly demanded a crackdown against Meta for its failure to strike commercial deals with smaller publishers.

In New Zealand, the Ardern government has revealed its own plans to introduce laws that will force tech giants Google and Meta into negotiations for use of news content in the country, after smaller outlets became concerned they were unable to strike commercial agreements with the digital giants. The move has been described by Meta as a failure to understand the way its relationships with publishers work.

Australia’s news media bargaining code was introduced last year in an effort to force Google and Facebook to pay eligible large and small news publishers to display articles in the search engine and “newsfeed”. It was introduced after the competition regulator found there was an imbalance of bargaining power between media companies and digital platforms.

Its introduction led to millions of dollars worth of deals between the digital giants and media companies including Nine Entertainment Co, owner of this masthead, News Corp Australia, publisher of The Australian and Herald Sun, the ABC and Guardian Australia.

-----

https://medicalrepublic.com.au/gps-hospitals-sharing-data-in-real-time-in-act/82709

5 December 2022

GPs, hospitals sharing data in real time in ACT

By Wendy John

Is Canberra’s new EHR the first step in the quest for interoperability?


GPs can now update patient hospital records in an Australian first as ACT Health trials an Epic digital health record transformation.  

The trial has made Canberra “the most digitally advanced” jurisdiction in Australia according to Mallory Heinzeroth, Epic’s project head for the Canberra project. 

“GPs can now review the real-time record for a patient, update the allergies, medications and problem list. They can place electronic referrals, monitor their status as well as write notes about care provided,” Ms Heinzeroth said. 

Although GPs were excited about these features, let’s not mistake the Epic product as being interoperable. The Digital Health Record Link (DHR Link) is a cloud-based application powered by Epic’s Health Planet Link software. GPs will be credentialed to access a specific, consented subset of their patients records and will log in via an authentication spine including multiple-factor identification. 

Michelle O’Brien, digital health consultant, said it was a step towards interoperability but it still did not create a single point of truth for a patient’s health records. 

-----

https://medicalrepublic.com.au/gps-can-squeeze-value-from-health-data/82715

5 December 2022

GPs can squeeze value from health data

By Francis Wilkins

Health data should be shared and used to make savings in primary care, according to recommendations from last month’s RACGP crisis summit in Canberra.


The RACGP has called for policies that support GPs’ collecting and sharing of health data in a white paper based on the college’s October crisis summit, while also outlining measures recommended by summit attendees and designed to rescue general practice. 

“[A data] strategy should clearly articulate the key purpose and enablers for data collection, linkage and use in general practice, as well as the value and importance of general practice data to the practice and to their patients,” the college said in the white paper, released during the RACGP’s GP22 conference in Melbourne. 

“GPs and their patients need to be aware of how their data, including patient records, are being used and for what purpose.” 

The strategy should include the following principles, according to the paper: 

  • Shared data from general practice should be used for service planning, resource allocation, quality improvement and research. 
  • Shared data from general practice must not be used for disciplining or penalising general practice. 
  • GPs must be recognised partners in the governance of data collection and usage activities, including research and evaluation, from design to delivery. 
  • General practice data are owned by general practices and GPs. These data have value, and the ownership of these data by GPs needs to be addressed in its use. Data should be used to demonstrate outcomes and value so that savings can be invested back into primary care. 
  • Protection of data is critical to address privacy and security concerns. Data should be de-identified but able to be linked regionally. It should be able to be re-identified back at the practice to facilitate support for individual patients. 
  • Transparent and ethical frameworks should guide the capture and sharing of general practice data and highlight the uses of data captured in general practice. 

-----

https://insightplus.mja.com.au/2022/47/artificial-intelligence-fights-for-acceptance-in-health-care/

Artificial intelligence fights for acceptance in health care

Roshan Karri
Mark Plummer

Issue 47 / 5 December 2022

EARLY in the COVID-19 pandemic, progressive respiratory failure developed in approximately 5% of unvaccinated adults with COVID-19, typically one week after the onset of coryzal symptoms (here and here).

Worldwide, almost two-thirds of patients admitted to intensive care with respiratory failure secondary to severe COVID-19 in 2020 required invasive mechanical ventilation. Requirement for mechanical ventilation carries a high mortality rate and is both labour and resource intensive, so identifying cohorts at high risk for mechanical ventilation is a priority. From a patient perspective, delaying an inevitable intubation increases the risk of sudden respiratory arrest, and unplanned airway management increases the risk of staff infection.

Conversely, avoiding intubation where possible decreases the risk from intubation itself and the sequelae of mechanical ventilation, including ventilator-induced lung injury, nosocomial infection, pressure injuries, and thrombosis. Accordingly, developing tools to accurately predict patients at risk of deteriorating is a priority.

The Short Period Incidence Study of Severe Acute Respiratory Infections (SPRINT-SARI) Australia registry has been prospectively collecting comprehensive data on critically ill patients with COVID-19 admitted to Australian intensive care units (ICUs) from February 2020. Through careful oversight and standardised collection protocols, the strength of the database lies in its consistency and reliability, applied throughout more than 50 hospitals nationwide. Additionally, the data collected are highly granular, including more than 100 demographic, clinical, and laboratory findings per patient-stay.

-----

https://insightplus.mja.com.au/2022/47/safety-and-quality-in-primary-care-whither-goest/

Safety and quality in primary care: whither goest?

Jillann Farmer

Issue 47 / 5 December 2022

The fundamental problem in the overall approach to primary care interventions is that they have focused on individual entities – doctors and their prescribing, pharmacists and their dispensing, private hospitals and their medication management. However, nobody has yet bitten off the enormous challenge of the highest risk part of all of it: the interfaces between all of those elements, and the things that can go wrong when patients move between independent providers who are not working from common datasets.”

A FEW weeks ago, I received a discharge notification letter and medication list for a patient discharged from a private hospital. The medication list was issued by the hospital pharmacy and indicated two changes to medications that had occurred during her admission. The discharge notification letter was prepared by the nursing staff of the hospital.

The pharmacy documented that the patient’s telmisartan 40 mg daily had been ceased, and they should take candesartan 8 mg daily. I pulled up their medical record and made the appropriate changes, thinking little more of it, noting that they had an appointment a couple of weeks out.

About two weeks later, a letter from the specialist arrived written after a post-discharge review. It did not specifically document changes to medication, so I did not undertake a medication reconciliation. I failed to remember that changes had been advised by the pharmacy.

-----

David.

Monday, December 12, 2022

Weekly Australian Health IT Links – 12 December, 2022.

Here are a few I have come across the last week or so. Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

-----

Suddenly the NBN seems newsworthy again – because of the huge loss on money being always there but only now admitted.

Otherwise a quiet week as we roll down towards Christmas!

-----

https://www.itnews.com.au/news/ehealth-nsw-beats-state-cloud-migration-target-588593

eHealth NSW beats state cloud migration target

By Kate Weber on Dec 6, 2022 6:45AM

Touts perseverance in getting clinical software makers to modernise.

eHealth NSW has migrated "a bit over 30 percent" of its workloads into the public cloud, eclipsing a government mandate to have at least 25 percent of ICT services in the cloud by 2023.

In doing so, it has also pioneered the migration of some clinical software platforms to run in the cloud, defeating sometimes heavy pushback from the vendors.

Speaking at AWS re:Invent 2022 last week, eHealth NSW service delivery executive director Farhoud Salimi touted the agency's progress with its public cloud migration on the world stage. It has agreements to use both AWS and Microsoft Azure under a multi-cloud strategy.

"All agencies had to have 25 percent of their workload in clouds by the end of 2023. We've already beaten that, so that's okay - the only agency by the way that's done that," Salimi said.

-----

https://www.itnews.com.au/news/ehealth-nsw-digital-academy-opens-to-all-state-health-workers-588613

eHealth NSW digital academy opens to all state health workers

By Kate Weber on Dec 7, 2022 6:55AM

Over 160,000 offered chance to develop new skills.

eHealth NSW has opened a digital academy of courses to all of NSW Health's 160,000-plus staff across the state.

The digital academy kicked off in late 2019, initially just for eHealth NSW staff. It had two training streams, cloud and agile, and was aimed at existing infrastructure and application support staff to retrain around digital and cloud-based tools and techniques.

eHealth NSW service delivery executive director Farhoud Salimi told AWS re:Invent 2022 last week that the academy now has seven streams, covering also data analytics, human-centred design and patient safety disciplines.

Two more streams are also set to be added: the academy intends to add an integration and interoperability security stream and a cyber security stream, which is currently being made “more interactive”.

As eHealth NSW works on a mass cloud transformation, which will see its applications migrated onto the public cloud by 2025, staff can be trained in the necessary skills through the academy.

-----

https://itwire.com/business-it-news/security/data-on-thousands-of-aussies-for-sale-on-bot-markets.html

Monday, 05 December 2022 10:15

Data on thousands of Aussies for sale on bot markets

By David M Williams

At least 10,000 Australians have had their online identities stolen and sold on bot markets for an average of $9 per person, finds new research from NordVPN.

The hackers are selling digital fingerprints, cookies, up-to-date logins, screenshots, and webcam snaps. New Zealand has been similarly affected, with over 6,000 Kiwis having their data stolen and sold.

The NordVPN research looked into three major bot markets. For clarity, “bot” here refers to data-harvesting malware and a bot market is an online marketplace hackers use to sell data they stole from victims' devices with bot malware. The data is sold in packets containing the full digital identity of a compromised person.

“What makes bot markets different from other dark web markets is that they are able to get large amounts of data about one person in one place. And after the bot is sold, they guarantee the buyer that the victim’s information will be updated as long as their device is infected by the bot,” says NordVPN CTO Marijus Briedis. “A simple password is no longer worth money to criminals when they can buy logins, cookies, and digital fingerprints in one click for just nine Australian dollars.”

-----

https://www.itnews.com.au/news/mygov-mobile-app-lands-at-last-588717

myGov mobile app lands at last

By Staff Writer on Dec 5, 2022 11:40AM

A year after first hoped.

The long-delayed myGov app has at last been launched.

The previous government first flagged the idea of a native iOS and Android app as the interface to myGov in 2019.

In July 2021, iTnews reported that the app was under development by Accenture, IBM, and Arq Group working with Deloitte.

In October last year, Services Australia said it hoped to launch the app in December 2021.

In August this year, Services Australia set a revised launch date before the end of 2022, which has now been delivered.

-----

https://www.gizmodo.com.au/2022/12/mygov-app-australia/

myGov Finally Gets a Standalone App, Something That Should’ve Happened Years Ago

Asha Barbaschow

Published 7 hours ago: December 5, 2022 at 2:44 pm

The federal government a few years ago launched myGov, an online portal that was meant to be an easy, and secure, way to access services online with one login and one password. Those who have used it know that it has been anything but.

Through myGov, users can link Australian JobSearch, Australian Taxation Office (ATO), Centrelink, Child Support, Department of Health Applications Portal, Department of Veterans’ Affairs, HousingVic Online Services, Medicare, My Aged Care, National Disability Insurance Scheme, National Redress Scheme, State Revenue Office Victoria and My Health Record services.

It never had an app, and logging in to access these government services wasn’t exactly straightforward. This was proven when many Aussies were trying to retrieve their vaccination certificates late last year.

Many of us, too, only knew of myGov because of the absolute heart-attack it brought on when an email was sent saying something to the effect of “You’ve got a new message in your myGov inbox”, particularly during those awful robodebt times. But today, we’ve been told we’re getting a myGov app.

-----

https://www.innovationaus.com/delayed-mygov-app-launches-sans-medicare-card/

Delayed myGov app launches sans Medicare card

Justin Hendry
Editor

5 December 2022

The federal government’s long-promised myGov app has finally launched, complete with a new digital wallet offering users the ability to prove their identity with a service provider using a QR code.

But the smartphone app, which was first flagged in 2019 and has taken the last 18 months to develop, is missing key features currently available on older apps operated by Services Australia.

Government Service minister Bill Shorten revealed the new myGov app on Monday, describing it as “another important step forward in the transformation of Australian government digital services”.

The app follows the launch of the revamped Adobe-based myGov platform in early September, a largely cosmetic upgrade offering a new layout to help people see their inbox messages and more clearly.

Additional functionality is expected to be added over time, with Minister Shorten flagging the potential to use myGov to nudge people to consider health screening earlier this year, for instance.

-----

https://www.theaustralian.com.au/nation/doctors-to-fly-in-to-help-patients-end-their-lives-without-breaking-federal-law/news-story/6b4933a4c2c9a643dec1dbe2e5fdd3eb

Doctors to fly in to help patients end their lives without breaking federal law

By Lydia Lynch

7:33PM December 4, 2022

Doctors will fly to regional Queensland to help terminally ill patients end their lives next month after the federal government failed to act on pleas from state Labor colleagues to change laws restricting assisted dying via telehealth.

Queensland taxpayers will fund the flights to circumvent a federal law that prohibits “inciting or counselling” suicide over the phone or internet when the state’s scheme begins on January 1.

The Australian revealed in July that federal Attorney-General Mark Dreyfus was investigating changes to the Criminal Code after senior members of the Palas­zczuk government raised concerns about doctors being fined $222,000 for discussing ­euthanasia via telehealth.

But despite 18 million Australians due to be covered by state ­assisted-dying schemes by the end of January, the federal government has not yet made legislative amendments to exempt doctors.

Government sources have told The Australian senior members of the Albanese government have also been lobbying Mr Dreyfus behind closed doors.

-----

https://www.ausdoc.com.au/news/fly-in-doctors-to-visit-vad-patients-as-telehealth-ban-drags-on/

Fly-in doctors to visit VAD patients as telehealth ban drags on

The Queensland Government says flying doctors to patients is a stopgap measure until laws banning telehealth VAD consults are changed

Heather Saxena

6 December 2022

Authorised voluntary assisted dying doctors will fly to regional and rural towns across Queensland to assist patients wanting to access the scheme, the state government has announced.

The scheme has been introduced amid ongoing frustration over the Federal Government’s failure to amend laws to allow doctors to counsel dying patients via telehealth.

Training has already been approved for 135 doctors and nurses in Queensland, and the state government is flying voluntary assisted dying (VAD) doctors to centres with patients wishing to access the scheme.

“This is needed until we get the changes to federal legislation that allow us to support people through telehealth as well,” Queensland Minister for Health Yvette D’Ath told The Australian.

-----

https://www.arnnet.com.au/article/703846/icognition-takes-treasury-cms-cloud/

iCognition takes Treasury’s CMS to the cloud

Transitioned the Department to the cloud within 60 days.

Sasha Karen (ARN) 06 December, 2022 16:02

Services provider iCognition has pushed the federal government’s Department of the Treasury’s content management system from an on-premises system up to the cloud.

Selected as Treasury’s “long-term partner”, iCognition transitioned the Department over to its Enterprise Content Management/Electronic Document and Records Management System (EDRMS) software-as-a-service, otherwise known as EDRMSaaS.cloud.

As part of the process, iCognition upgraded the Treasury’s EDRMS to its Content Manager version 10.1 solution, then transitioned this to the cloud via EDRMSaaS.cloud within a 60-day timeframe.

According to the services provider, the solution has been assessed at the PROTECTED level by the Information Security Registered Assessor Program (IRAP) and meets ISO 27001 certification.

-----

https://www.healthcareitnews.com/news/anz/st-john-god-subiaco-hospital-pilots-citadels-oncology-ims

St John of God Subiaco Hospital pilots Citadel's oncology IMS

The solution is expected to improve the delivery of chemotherapy treatment.

By Adam Ang

December 08, 2022 12:02 AM

St John of God Subiaco Hospital is the latest to try out Citadel Health's oncology information management system.

The CHARM Evolution system has gone live for a pilot at the hospital's Comprehensive Cancer Centre.

WHAT IT DOES

CHARM Evolution serves as a centralised oncology patient record combining treatment plans, appointment scheduling, and simplified reporting for all outpatient consultations and same-day and overnight inpatient services.

WHY IT MATTERS

St John of God Subiaco has chosen the oncology solution expecting it to help improve its delivery of chemotherapy treatment and enable its care teams to consistently provide safe patient care.

Citadel added that the system also "offers clinicians remote access to relevant clinical information and streamlines clerical tasks, reducing the risk of error and enabling more time for patient care."

-----

https://www.healthcareitnews.com/news/anz/roundup-over-18-gb-health-files-stolen-pinnacle-and-more-briefs

Roundup: Over 18 GB health files stolen from Pinnacle and more briefs

Also, Canberra Health Services is adopting Mayo Clinic's Well-being Index app to promote its workforce's well-being.

By Adam Ang

December 08, 2022 11:55 PM

Hackers stole 18 GB health files from Pinnacle 

In an update, the Pinnacle Midlands Health Network disclosed new information about the data that was stolen from its third-party IT server during a breach in late September.

Pinnacle has figured that hackers have accessed health information dating from 2016-2022 and some of its corporate information from its third-party IT server. 

Its latest investigation found that approximately 93 gigabytes (GB) of data were taken with over 18 GB containing health information. About 23 GB of data did not contain health information while the remaining data are still being classified.

Pinnacle said it recognises many of the files involved – what information is likely to be in those files. However, it has yet to know the names of individuals who have been exposed to the hack.

Meanwhile, the stolen corporation information relates to the organisation's guidance, manuals and templates that are routinely downloaded by staff.

"We are working on identifying any information that may be especially sensitive or which may be different from what we understand has been taken to date. If this process uncovers data that would cause a person to suffer serious harm, we have a process to take the appropriate steps with respect to that information," Pinnacle said.

-----

https://www.transparency.gov.au/annual-reports/australian-digital-health-agency/reporting-year/2021-22-7

Australian Digital Health Agencey 2022-22 Annual Report

Annual performance statements 2021–22

Statement of preparation by accountable authority

On behalf of the Board, I present the 2021–22 annual performance statements of the Australian Digital Health Agency, as required under paragraph 39(1)(a) of the PGPA Act. In my opinion, these annual performance statements are based on properly maintained records, accurately reflect the performance of the Agency and comply with subsection 39(2) of the PGPA Act.

Dr Elizabeth Deveny

Chair

27 September 2022

Performance targets from the Portfolio Budget Statements 2021–22

This section reports on the Australian Digital Health Agency’s 2021–22 results against the performance measures and supporting annual targets published in the Minister for Health and Aged Care Portfolio Budget Statements 2021–22 (PBS) and in the Agency's Corporate Plan 2021–22. The measures have been developed to assess the Agency’s delivery of the 7 strategic priority outcomes (strategic pillars) to be achieved by the Agency by June 2022, as outlined in Australia’s National Digital Health Strategy (2018–2022).

The Agency has been successful in progressing the objectives of the National Digital Health Strategy in 2021–22 and achieving the Agency’s purpose:

Better health for all Australians enabled by seamless, safe, secure digital health services and technologies that provide a range of innovative, easy-to-use tools for both patients and providers.

A performance analysis is provided below for each 2021–22 target, noting that in all but 3 instances, targets were met or exceeded.

-----

https://www.digitalhealth.gov.au/careers/executive-officer

Executive Officer

EL1 ($125,047 - $142,618)
Digital Strategy Division > Administration
Brisbane, Canberra, Sydney

Closing - 18 Dec 2022

Apply for this job

Back to all vacancies

Division Overview

Digital strategy – responsible for national digital health design and strategy, underpinned by strong clinical governance and digital health standards.

Primary Purpose of Position

The EL1 Executive Officer position will provide executive office management, support and coordination, reporting directly to the Division Head.

The EL1 Executive Officer is accountable under broad direction to undertake and coordinate very complex operational, administration and Division business management activities in support of the Division Head. They will develop and apply a comprehensive knowledge of the Agency's administration, project, financial, reporting and business management requirements to achieve expected outcomes. Gaining this knowledge will require skills in relationship development, strong communication and transparency in how you go about your work. It also requires a strong interest in the work of the Agency across all areas of our work, such that the work of your Division can be undertaken in collaboration with other Executive Officers in the Agency and the context of the broader work program.
-----

https://allevents.in/buderim/my-health-record-in-specialist-practice-buderim-private-hospital/10000473086393137

My Health Record: In Specialist Practice - Buderim Private Hospital

Thu Dec 8, 2022

My Health Record: In Specialist Practice - Buderim Private Hospital

A breakfast session to highlight the benefits of use of the My Health Record system for specialist practitioners.

About this Event

Specialists, Practice Managers, and the Practice Team are invited to join Dr Jon Harper, GP Liaison Officer, Central Queensland, Wide Bay, Sunshine Coast PHN, supported by Dr Pam Fotheringham, GP Liaison Officer, Buderim Private Hospital for a breakfast session to highlight the benefits of use of the My Health Record system for specialist practitioners.

Objectives for this education will include information addressing.

• What is My Health Record?

• The benefits of accessing My Health Record information to specialist practice

• What is new in My Health Record

• Patient privacy and consent to access My Health Record.

-----

https://www.theaustralian.com.au/business/competition-watchdog-report-notes-nbns-service-hasnt-kept-pace-with-its-pricing/news-story/b6a336f2b5404b82d511cc5b16e4686d

Competition watchdog report notes NBN’s service hasn’t kept pace with its pricing

By Joseph Lam

7:10PM December 9, 2022

NBN has increased the price of its home broadband services over the past year by as much as $9 per month while its own service standard measurements “remained largely unchanged”, the consumer watchdog has found.

NBN lifted the price of entry-level plans with low speeds by $2.50 per month, or 3.6 per cent, while mid-range plans rose $4 – or 4.7 per cent – and premium services rose $9, or 9 per cent. Prices ranged from $72.50 to $109.

While the monthly fees have risen, NBN’s upload speed metrics have “not improved significantly” since the beginning of the pandemic.

NBN had also not improved its upload speeds despite it being crucial to working from home, online learning and gaming, the report said.

-----

https://www.afr.com/companies/telecommunications/nbn-bet-could-have-paid-off-if-the-coalition-hadn-t-messed-it-up-20221208-p5c4pe

NBN bet could have paid off if the Coalition hadn’t messed it up

We’ll never know if the national broadband network could have broken even, because of a catastrophic decision to detonate the original 2009 business and technology model.

Kevin Rudd Former Australian prime minister

Dec 8, 2022 – 4.14pm

The Albanese government’s decision to liberate the national broadband network from its obligation to fully recover its construction cost has been hailed by all the usual ideological and corporate suspects as a sign the NBN could never have generated a commercial rate of return.

But all this crowing – notably from The Australian Financial Review, whose editor’s ideology dictates knee-jerk hostility to most forms of government intervention – is based on a deeply flawed factual premise.

The truth is we’ll never know if the NBN could have broken even, because of the Coalition’s catastrophic decision in 2013 to detonate the business and technology model that my government announced in 2009.

-----

https://itwire.com/it-industry-news/telecoms-and-nbn/nbn-co-to-deploy-robots-to-automate-field-work-tasks.html

Thursday, 08 December 2022 21:04

NBN Co to deploy robots to automate field work tasks

By Kenn Anthony Mendoza

NBN Co has collaborated with University of Technology Sydney Robotics Institute to explore the potential use of remote-controlled robots to perform maintenance and construction tasks on the fixed line network.

In a recent proof of concept demo, a small four-wheeled robot was used to traverse a five-metre long PVC pipe laid with fibre optic cable.

Along with navigating the 250mm diameter pipe, cameras and sensors attached to the robot were used to create a 3D model of the inside of the pipe in real-time on a computer monitor.

The demonstration explored the viability of using robotics to perform tasks such as clearing blocked conduit, hauling cable, and collecting 3D network data.

-----

https://www.itnews.com.au/news/nbn-co-performance-reporting-to-be-tightened-588870

NBN Co performance reporting to be tightened

By Staff Writer on Dec 8, 2022 11:58AM

ACCC considering record keeping rule.

The Australian Competition and Consumer Commission wants input into a record-keeping rule (RKR) covering NBN Co's network performance and service quality.

The competition regulator said the RKR is being developed both for NBN Co, and with an eye to a similar rule for competitors covered by its 2016 superfast broadband access service declaration.

An RKR would provide “greater public transparency of NBN service quality, along with improved operational reporting between NBN Co and retailers, will improve outcomes for end-users over time and reduce overall costs relating to the management of faults and outages”, the ACCC said in its consultation paper [pdf].

“The aspects of service quality and network performance that we propose be covered by an
RKR relate to connections, faults and dropouts, appointments, network outages and speed
performance, rebates due to not meeting service levels, and corrective action taken by NBN Co," the ACCC said.

-----

https://www.afr.com/politics/federal/nbn-exposes-political-monopoly-money-20221205-p5c3o0

NBN exposes political ‘monopoly money’

‘Off budget’ spending has become popular among politicians, but there is no free lunch in the rising interest rate era.

John Kehoe Economics editor

Dec 7, 2022 – 1.07pm

The renewed focus on the National Broadband Network’s struggle to deliver a commercial return to taxpayers and calls for the government’s $29.5 billion equity valuation to be written down expose the opaque nature of government accounting.

In itself, the NBN Co’s lack of return for taxpayers is not necessarily a major problem.

The multibillion-dollar subsidy will result in broadband being delivered to millions of Australians, although almost certainly at a higher cost than what the private sector could have built the NBN for.

Yet, the overhyping of NBN Co’s “commercial” nature by former prime minister Kevin Rudd and former communications minister Stephen Conroy exposes a slippery slope in how politicians justify spending on big “nation building” projects.

-----

https://www.afr.com/companies/telecommunications/the-spectre-of-future-write-downs-make-the-nbn-a-tough-sell-20221207-p5c4cb

The spectre of future write-downs make the NBN a tough sell

Aaron Weinman Investment banking correspondent

Dec 7, 2022 – 5.16pm

Limited visibility of future cash flows and the possibility of further write-downs would make selling the National Broadband Network very difficult, investment bankers and analysts said.

The possibility that the technology underpinning the NBN could be usurped by competing infrastructure also poses significant challenges for the company, and casts doubt on its ability to turn a profit, analysts and investment bankers told The Australian Financial Review.

“You lay the latest and greatest [infrastructure], but it costs a ton of cash to buy the kit, install it, and by the time it is operating, there is new technology,” one managing director at a global bank, who was not authorised to speak publicly, said. ”So it begs the question, is this the last writedown by the government?”

While the Labor government has signalled that privatising the NBN is off the table, some believe the asset should have been in private hands from its inception.

-----

https://www.itnews.com.au/news/telstra-courts-trouble-with-upload-speed-cut-for-belong-100mbps-nbn-users-588783

Telstra courts trouble with upload speed cut for Belong 100Mbps NBN users

By Ry Crozier on Dec 6, 2022 2:20PM

ACCC files Federal Court action.

Telstra is facing court action over the mass-downgrade of 100Mbps NBN customers of its Belong brand to a service with lower upload speeds, allegedly without notice or compensation.

The Australian Competition and Consumer Commission (ACCC) alleges just under 8900 Belong customers had their plans reduced from 100/40Mbps to 100/20Mbps, but only 2500 were compensated with a one-off $90 credit.

The ACCC wants a court order “requiring Telstra to pay compensation” to the remaining customers, whom it alleges still haven’t been notified of their shrunken upload speeds.

In a concise statement [pdf] filed with the Federal Court, the ACCC wrote that “speed, and its relationship with price, is a key consideration when choosing and remaining on an internet plan and is a key differentiating factor between plans and pricing.”

-----

https://www.afr.com/companies/telecommunications/how-telstra-loses-in-new-nbn-pricing-proposal-20221205-p5c3pr

The cost of NBN’s most popular speed could soon rise

Lucas Baird Reporter

Dec 6, 2022 – 12.50pm

NBN’s revamped wholesale pricing proposal will increase prices on slower mass-market internet plans, but drop the cost of faster and less-utilised speeds, with Telstra and Optus set to get hit on the hiked up slower plans.

It could lead to higher consumer prices on the most popular 50Mbps plans, which will result from the base wholesale cost increasing from $45 a month to $50 a month, all while it retains extra capacity-based fees as far as 2026.

More than half of the wholesale plans retailers bought from NBN and resold to users was 50Mbps in the June quarter, the Australian Competition and Consumer Commission data shows, implying that it is what the most home internet customers are using.

This occurs as the cost of 100Mbps plans and higher will drop between $3 a month and $10 a month and no longer include capacity-based fees, which Credit Suisse analyst Entcho Raykovski says will benefit Telstra the least.

-----

https://www.afr.com/technology/inside-the-bloody-political-war-that-led-to-a-31bn-nbn-blowout-20221205-p5c3tr

Inside the bloody political war that led to a $31bn NBN blowout

The NBN has cost a lot more public money than Labor promised back in 2009 after years of political wrangling. Now its future hangs in the balance. Will it be a financial albatross or digital cash cow?

Paul SmithTechnology editor

Dec 6, 2022 – 4.25pm

To the citizens of most developed nations the idea that the construction of telecommunications infrastructure would be one of the most heated political debates for over a decade would sound absurd, yet Australia’s National Broadband Network is still causing consternation for the chattering classes 13 years in.

The latest controversy is one of economics, with the long held promise that the NBN was a commercial investment, which would repay its public funding over time, essentially discarded in favour of providing consumers affordable internet.

The government has announced that it will not recover at least $31 billion of regulatory costs, related to the building and maintenance of the network, while at the same time analysts have said it is unlikely to ever break even in a future private sale.

The Productivity Commission has put the current market value of NBN Co at $19.5 billion, which is well below its $29.5 billion equity value in the federal budget.

Of course $31 billion is a hefty chunk of public money to just forgive, but appears the only realistic option to many observers, for an initiative that was derailed by partisan politics.

-----

https://itwire.com/business-telecoms/broadband-retailers-meet-and-exceed-their-advertised-speed-claims,-accc-report-shows.html

Tuesday, 06 December 2022 08:34

Broadband retailers meet and exceed their advertised speed claims, ACCC report shows

By Kenn Anthony Mendoza

Broadband retailers are more regularly meeting or exceeding their advertised speed claims for NBN fixed-line plans during busy evening hours, claims the ACCC’s Measuring Broadband Australia (MBA) report.

Last August retailers on average met or exceeded their download speed claims in 92% of the all-important busy hours (7-11pm on weekdays) when demand on the network is highest. This is up from 88% in May, the report showed.

The average download speed performance across all retailers’ fixed-line plans during the peak evening hours was 98.2% of their maximum plan speeds. These results are slightly better than they were in May 2022.

The gap between the best and worst performing retailers also narrowed in August. The lowest performing retailer delivered on average 96.1% of the maximum plan speed during busy hours compared to the highest at 103.3%.

In May, the range of results was between 88.8 and 102.3%, which is almost twice as wide as the latest results.

“A combination of retailers sustaining strong performance and providing more accurate information in their advertising means that more consumers are getting what they pay for in their NBN plan,” ACCC commissioner Anna Brakey said.

-----

https://itwire.com/it-industry-news/telecoms-and-nbn/nbn-co-deploys-nokia%e2%80%99s-broadband-technology-for-a-%e2%80%98faster%e2%80%99-and-%e2%80%98greener%e2%80%99-network.html

NBN Co deploys Nokia’s broadband technology for a ‘faster’ and ‘greener’ network

By Kenn Anthony Mendoza

NBN Co will deploy Finnish telecommunications vendor Nokia’s next-generation broadband technology MF series Optical Line Terminals (MF-14) and the Altiplano Access Controller on the NBN network to offer flexibility, improved customer experience, and the option to support higher capacity broadband technologies such as XGS PON, 25GS PON, and 50G PON.

Claiming to be the first operator in the southern hemisphere to deploy the Nokia MF-14, NBN Co will transition to move from wholesale residential gigabit speeds offered today to multi-gigabit residential speeds across the NBN fibre to the premises (FTTP) network and help address Australia’s broadband needs in the future.

NBN Co says Nokia’s technology is more energy efficient and will help NBN Co to realise the company’s Towards-Zero Carbon Ambition to decrease the overall power consumption of the network.

Last November, the NBN network reached a peak rate of 22.35 terabits per second downstream traffic. NBN Co is expecting that this would increase up to 100 terabits per second in the next ten years.

-----

https://www.afr.com/technology/tough-decisions-ahead-for-nbn-as-rival-options-open-up-20221205-p5c3pi

Tough decisions ahead for NBN as rival options open up

John Davidson Columnist

Dec 6, 2022 – 5.00am

The national broadband network will finally be able to provide high-speed broadband to nearly all Australians now that it doesn’t have to recoup all its upgrade costs, but it may have to choose between doing that and staying ahead of fast-emerging 5G and satellite services, a former NBN executive says.

The announcement last week that the NBN no longer needs to recoup $31.5 billion in rollout and maintenance costs frees it up to invest in super-fast fibre-to-the-home technology that will help it stay ahead of the speeds offered by wireless technology, said the former executive, who spoke on the condition of anonymity because he is no longer authorised to speak for the company.

But it will also be viewed by NBN Co as a restoration of the network’s original mandate to provide fast and reliable internet connectivity to all Australians, including to the 250,000 households on the edge of the network, which the NBN has allowed to languish because it would never be able to recoup the cost of upgrading their copper-wire connections to fibre.

“They’re going to have to decide what they want to do,” the former executive said.

“Do they want to upgrade the network in areas that are already getting reasonable speeds, to sell them higher speeds? Or do they do what they really should do, which is fix up those areas of the country with the long copper tails, where people are getting sub-25-megabit-per-second speeds?”

-----

https://www.afr.com/technology/no-shame-in-nbn-s-blowout-labor-was-on-the-right-side-of-history-20221205-p5c3oq

No shame in NBN’s blowout, Labor was on the right side of history

The government should just own its mistake in promising unlikely commercial returns on the NBN, because it was ultimately right on the bigger picture.

Paul Smith Technology editor

Dec 5, 2022 – 4.49pm

Readers of The Australian Financial Review could be forgiven for thinking they have stepped into a time warp, as the topic of Labor’s 2009 decision to create NBN Co and spend billions of dollars building a national broadband network, has splashed back on to its front pages, after a $31 billion definitely-not-a-write-down was announced.

Write-down or not – bigger economic brains than mine can debate the terminology – it is surely about time the government becomes less opaque with the public about the financial reality of the project.

It has been 13 long years, so surely it is time to admit that not everything said and done was 100 per cent right. Regardless of write-offs, Labor got a lot less wrong on broadband policy than the Coalition.

The public has both paid for large chunks of the network, and largely supported the spending whenever push has come to shove, so let’s give it to them straight.

-----

https://www.itnews.com.au/news/nbn-co-looks-to-multi-gigabit-speeds-for-its-fibre-network-588701

NBN Co looks to multi-gigabit speeds for its fibre network

By Staff Writer on Dec 5, 2022 6:37AM

Will deploy new Nokia equipment from next year.

NBN Co will next year start preparing its residential fibre network to support speeds beyond 1Gbps by deploying optical network equipment by Nokia.

The company said late Friday that it would deploy “MF-14 optical line terminals and the Altiplano access controller” on the NBN, starting in 2023.

This, it said, would create options “to support higher capacity broadband technologies, such as XGS PON, 25GS PON, 50G PON and beyond.”

“NBN Co will be one of the first in the world – and the first operator in the southern hemisphere – to deploy the Nokia MF-14,” the operator said in a statement.

-----

https://www.afr.com/companies/telecommunications/labor-can-t-just-shrug-off-nbn-write-down-20221204-p5c3g4

Labor can’t just shrug off NBN write-down

The Financial Review’s take on the principles at stake in major domestic and global stories.

Dec 4, 2022 – 6.17pm

So much funny money has been thrown around that the Labor government appears to think it can just shrug off the extraordinary $31.5 billion regulatory write-down of the national broadband network, the nation-building government wholesale monopoly sketched out on a paper napkin in 2009 by then-communications minister Stephen Conroy on a prime ministerial flight with Kevin Rudd.

It’s good that Australia has a workable broadband network, as highlighted when the NBN helped with the mass shift to working from home during the pandemic. But the massive regulatory write-down vindicates the concerns expressed by The Australian Financial Review a decade ago that Mr Conroy dismissed as akin to believing the world was flat.

Contrary to Mr Conroy’s red-in-the-face insistence back then, the Productivity Commission now says the NBN is “unlikely to earn a commercial rate of return in the future” and that by 2040 its accumulated losses will total $25 billion.

Now, the Financial Review seems to be the only major news title to make much of NBN’s politically directed admission to the Australian Competition and Consumer Commission that it will no longer seek to recover the full $44 billion sunk into the network’s initial build, but instead would only claw back $12.5 billion from retail internet providers.

-----

https://www.afr.com/companies/telecommunications/nbn-loses-31b-but-just-don-t-call-it-a-write-down-20221204-p5c3hy

NBN loses $31b. Just don’t call it a write-down

The only surprising aspect of acknowledgement that NBN Co will never deliver a commercial return for taxpayers is how many years it took to admit the obvious.

Jennifer Hewett Columnist

Dec 4, 2022 – 6.26pm

The only surprising aspect of acknowledgement that NBN Co will never deliver a commercial return for taxpayers is how many years it took to admit the obvious.

Even now, the federal government will not officially write down tens of billions of dollars worth of publicly funded investment in the national broadband network in order to maintain the fiscal fantasy it is not required to add this cost to the budget bottom line.

Instead, NBN Co relies on yet another of the complicated telecommunication terms ensuring mass confusion. The accounting trick is to slash what is called the Initial Cost Recovery Account by $31.5 billion yet somehow not alter the equity value of the NBN.

“[ICRA] is a recognised regulatory concept that reflects NBN’s un-recovered costs to date,” a spokesman said last week. “Limiting drawdown of the ... ICRA is not a write-down, and NBN Co has no plans for a write-down or impairment.”

The English translation of that means NBN Co will only seek to recover $13.5 billion of the $44 billion of accumulated losses in building and maintaining the network rather than anything like the full amount.

-----

Enjoy!

David.

 

Sunday, December 11, 2022

Why Can’t The ADHA Just Admit The #myHR Is A Disaster Rather Than Flat-Out Lying?

The ADHA released what it claims was an annual report a few days ago.

The document set a new benchmark for sneaky attempted deception I reckon.

Here is the first bit.

Australian Digital Health Agencey 2022-22 Annual Report

Annual performance statements 2021–22

Statement of preparation by accountable authority

On behalf of the Board, I present the 2021–22 annual performance statements of the Australian Digital Health Agency, as required under paragraph 39(1)(a) of the PGPA Act. In my opinion, these annual performance statements are based on properly maintained records, accurately reflect the performance of the Agency and comply with subsection 39(2) of the PGPA Act.

Dr Elizabeth Deveny

Chair

27 September 2022

Performance targets from the Portfolio Budget Statements 2021–22

This section reports on the Australian Digital Health Agency’s 2021–22 results against the performance measures and supporting annual targets published in the Minister for Health and Aged Care Portfolio Budget Statements 2021–22 (PBS) and in the Agency's Corporate Plan 2021–22. The measures have been developed to assess the Agency’s delivery of the 7 strategic priority outcomes (strategic pillars) to be achieved by the Agency by June 2022, as outlined in Australia’s National Digital Health Strategy (2018–2022).

The Agency has been successful in progressing the objectives of the National Digital Health Strategy in 2021–22 and achieving the Agency’s purpose:

Better health for all Australians enabled by seamless, safe, secure digital health services and technologies that provide a range of innovative, easy-to-use tools for both patients and providers.

A performance analysis is provided below for each 2021–22 target, noting that in all but 3 instances, targets were met or exceeded.

In addition to these specific performance outcomes, the Agency has also successfully delivered a range of other initiatives outlined in the Agency Work Plan (an attachment to the Corporate Plan). Performance against the Work Plan is provided in Section 2.

STRATEGIC PILLAR: Health information that is available whenever and wherever it is needed

PERFORMANCE MEASURE

My Health Record system operability, availability and usage is maintained or improved for the benefit of Australians and the Australian healthcare system.

2021–22 TARGET AND SOURCE

  1. Maintain My Health Record software, hardware and storage currency and make enhancements supporting timely access for clinicians and consumers to National Immunisation Program status information
  2. Maintain My Health Record system availability of at least 99.9%, excluding planned outages
  3. Maintain or increase the percentage of healthcare provider organisation registrations and usage of My Health Record across clinical settings

Source: PBS p176, CP p22

PERFORMANCE RESULT: Target met

ANALYSIS

My Health Record

  1. My Health Record software, hardware and storage currency was maintained, and a range of enhancements delivered to allow early visibility of COVID-19 pathology reports and to support implementation support for the COVID-19 vaccine rollout. These enhancements improved provider and consumer access to important vaccination and immunisation information. The enhancements include:
  • New COVID-19 dashboard (immunisation, medicines, allergies & adverse reactions, medical conditions and COVID-19 test results). It aims to provide relevant health information which may influence the approach to receiving the COVID-19 vaccine.
  • Continuous support to implement changes to vaccination dose interval as recommended by Australian Technical Advisory Group on Immunisation (ATAGI) including:
    • recognition of single dose COVID-19 vaccine
    • early visibility of COVID-19 and other respiratory ailment related pathology tests as soon as they were uploaded
    • visibility of COVID-19 booster and medical contraindication exemptions
    • capability to download the COVID-19 digital certificate to a digital wallet (Google Pay, Apple)
    • COVID-19 on-screen alerts for second dose due date range format display.
  • Updated the immunisations manage access page to simplify and align the access control of Australian Immunisation Register (AIR) information in My Health Record through the Medicare settings preference for AIR.
  • Clinical Document Categorisation to improve discovery of documents by consumers and healthcare providers relevant to healthcare scenarios. Supporting sub-types of clinical documents to capture greater share of available health information.
  1. My Health Record system availability was maintained at 99.94%, exceeding the 99.9% target.
  2. The Agency maintained healthcare provider participation in the My Health Record system, and increased registration or use in those categories identified in the table below. Usage is defined as an organisation uploading to, or viewing, at least one My Health Record in the last 12 months.

Usage

Healthcare provider organisation

2020–21

2021–22

% increase

Public hospitals

95.00%

95.10%

0.10%

Private hospitals (in-patient)

44.40%

46.93%

2.53%

Private hospitals (day patient)

6.11%

6.94%

0.83%

Pharmacies

82.09%

92.23%

10.14%

Pathology – public

99.00%

99.00%

0.00%

Pathology – private

67.00%

79.00%

12.00%

Diagnostic imaging – public

79.00%

79.00%

0.00%

Diagnostic imaging – private

26.00%

23.00%

-3.00%*

Specialist

3.86%

9.16%

5.30%

Residential aged care

2.09%

2.39%

0.30%

Allied health

0.66%

0.71%

0.05%

General practices

78.23%

86.31%

8.08%

* This does not represent a drop in real terms, as the baseline reduced as some practices closed and others adopted a new information system with reconnections underway.

Registrations

Healthcare provider organisation

2020–21

2021–22

% increase

Public hospitals

97.00%

97.30%

0.30%

Private hospitals (inpatient)

69.00%

69.00%

0.00%

Private hospitals (day patient)

22.00%

22.00%

0.00%

Pharmacies

99.00%

99.00%

0.00%

Pathology – public

99.00%

99.00%

0.00%

Pathology – private

81.00%

82.00%

1.00%

Diagnostic imaging – public

79.00%

79.00%

0.00%

Diagnostic imaging – private

74.00%

79.00%

5.00%

Specialist

14.00%

24.10%

10.10%

Residential aged care

11.00%

12.97%

1.97%

Allied health

7.78%

8.62%

0.84%

General practices

99.00%

99.00%

0.00%

----- End Extract

Here is the link:

https://www.transparency.gov.au/annual-reports/australian-digital-health-agency/reporting-year/2021-22-7

While there were a few gaps in usage among the usual suspects it was not too bad until you noticed this note:

3.     The Agency maintained healthcare provider participation in the My Health Record system, and increased registration or use in those categories identified in the table below. Usage is defined as an organisation uploading to, or viewing, at least one My Health Record in the last 12 months.

If that was not an example of deliberate deception and an attempt to mislead I have no idea what is. A clear cut effort to bamboozle with a lot of notes to their figures.

Clearly the usage figures are meaningless drivel and as for actual worthwhile clinical use we still have – after a decade+ - no blooming idea.

The CEO should just resign and pull the #myHR plug from the wall on the way out!

In passing I wonder why they came clean – if only in the fine print? Maybe the new administration in Canberra would take a hard line view of flat-out lies? With her opening into surely the chair is perjuring herself by claiming “In my opinion, these annual performance statements are based on properly maintained records, accurately reflect the performance of the Agency and comply with subsection 39(2) of the PGPA Act”?

David.

Ps. I note that the ADHA noticed and fixed the title after I had captured it! <grin> You could not make this stuff up!

D.

AusHealthIT Poll Number 661– Results – 11th December, 2022.

Here are the results of the poll.

In Retrospect, After A Decade Or So, Was The NBN A Good Idea?

Yes                                                                                             9 (20%)

No                                                                                            34 (77%)

I Have No Idea                                                                          1 (2%)

Votes: 44

A slightly mixed view with a large majority feeling it wasn’t a great idea. I wonder why?

Any insights on the poll are welcome, as a comment, as usual!

A fair number of votes. and a clear outcome. 

1 of 44 who answered the poll admitted to not being sure about the answer to the question!

Again, many, many thanks to all those who voted! 

David.