Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Showing posts sorted by relevance for query opt-out trials. Sort by date Show all posts
Showing posts sorted by relevance for query opt-out trials. Sort by date Show all posts

Tuesday, June 16, 2015

The Opt-Out Trials May Be Much Trickier That Is Presently Believed. There Are Many Challenges I Suspect.



The latest news on the plans for the trials comes from Senate Estimates a week or so ago..
Here are the relevant bits (Skip down a page or so if you have already read it all)
Senator MOORE: What consultation has been had with the medical profession regarding the decision to shift to the opt-out system?
Mr Madden: The recommendations from the review were to increase participation in the system. The health community had said, 'If we had the majority of our patients in the system, we would be more compelled and likely to take this on and use it.' That came through in the form of submissions from the AMA, RACGP, Consumers Health Forum and others—
Senator MOORE: That was prior to 2014.
Mr Madden: That was in 2014, in the report. We did do some consultation directly with health care providers and the community between July and September 2014 just to confirm views about how that would work. The point I need to make is that opt-out, in the current budgetary decision, is to trial opt-out in at least two geographical locations to understand the issues and make sure that we have continued to maintain the consumer's or individual's confidence in the system and to understand the issues that might come with that. So we have not taken a decision to move completely to a national—
Senator MOORE: But you have made a decision to go to the trial of two opt-outs, which is a distinct change from the other process. This committee did an inquiry into the original legislation and the opt-in/opt-out model was a great point of contention at that time. So now, as a result of the review, we have gone with a trialling of opt-out.
Mr Madden: Yes.
Senator MOORE: What form are the trials going to take; has that been determined?
Mr Madden: We are looking at least at two trial sites. We are working with states and territories through the Australian Health Ministers Advisory Committee on the possible selection of sites. We need to find sites which are discernible so that people who are in the sites in the trials know that they are in the trials and people who are outside know that they are clearly not. So we will be doing consultation on the location of the trials. We will be trialling our communication processes and also working through education, communication and training for GPs and other health care providers in the trial sites. While the population and the individuals in those areas might have a registration, we want to make sure that the health care providers are engaged with that system as well. That is why it is important to work with the states, so that we have a connection through the public hospital system.
Senator McLUCAS: Are you proposing to use a PHN boundary for those trial sites?
Mr Madden: Not necessarily. The trial population that we are looking for across, again, a minimum of two and a maximum of five, would be about a million people. So it would probably be an amalgam of some PHNs and it could be based on postcodes that join a couple of PHNs together. We want to get a spread that includes lots of people or individuals and lots of GPs and specialists, allied and private, and public hospitals to get the whole connected community of health care providers for that community involved.
Senator MOORE: Have the terms of the trial been determined yet?
Mr Madden: No. Where we have got to at the moment is to describe the criteria that would pick out what those trial areas might be. We will be looking to appoint an independent person to create the evaluation criteria for that, certainly well before the trials begin.
And here:
Senator MOORE: I was just talking with you, Mr Madden, and also with NEHTA about the opt-out trials and in terms of the process you said you were going to look at two sites. Is that right?
Mr Madden: Yes. We are looking for a minimum of two sites. We do not want to go any larger than five. Again, we have criteria that would describe what would make for the best sites or not for the best sites. Did you want to know about the logistics of the opt-out?
Senator MOORE: Yes, I do, because of the process.
Mr Madden: By September we are looking to have the sites selected. In the funding for the opt-out trials or what we have called the participation trials, we have funding for education, communication and training for healthcare providers and certainly a heavy dose of communication for individuals in the areas so they are aware of what this means to them, what they get as a benefit, what their rights are and what they do if they choose to opt out. We would be looking to do that from early 2016 with the training starting around about the same time for the healthcare providers.
We then have a period for two months where we have a system available for the communities to inquire and get information about staying in the system or opting out of the system. They will have a system where they can indicate their expectation or their option to opt out of the system and after that two months we will create skeleton eHealth records for all of those people who did not choose to opt out. We will then give them six weeks or so for them to log into and take control of their records, if that is what they choose to do, because the eHealth system will still have the patient or the personally control aspects. They can still determine who can operate their eHealth record on their behalf, healthcare providers that might be allowed to or not allowed to upload records to their record and who can or cannot see particular records. They will have five weeks to take control of those and to put all of those controls in place if that is what they choose to do. Then about two weeks after that we will create the records. We are looking to target that for having records in the hands of healthcare providers and individuals after the controls have been set some time during July 2016.
Senator MOORE: So it is just over the year?
----- End extract.
So, in summary, after site selection we will have:
1. Education of providers and consumers on what is happening, what their rights will be to opt-out starting in early 2016 - with some training for providers in early 2016.
2. Two months will then be spent with consumers being able to try the system and inquire about and choose to opt-out etc.
3. Then everyone who did not opt out will have a skeleton record created within the system - presumably using data from the IHI service.
4. The opted in consumers will then have five weeks to take control of their record and set their desired access controls.
5. Two weeks after that the record will be populated with all the other information like, presumably PBS and Medicare claims data.
6. Providers and users will then have access and the system will be available for use a little over a year from now. Of course there will still be limited numbers of Shared Health Summaries and other useful clinical documents.
At present we do not seem to have information on:
1. How long the trials will actually run? - it would need to be a reasonable while - at least a year in my view.
2. Just how the trials will ensure the consumers (and providers) are actually engaged with all this - we are, remember, talking about a million people - many of whom will be children, homeless, lacking literacy or internet access, be mentally impaired or incompetent, be just who just ignore Government messages etc. (is no response treated as agreement to have a record or not?).
3. What the evaluation criteria for the Trials will be and how the trial outcomes will inform what happens next?
4. How will those who move in or out of a geographic trial area be detected and informed what is to happen to them and what they need to do?
5. How will those who reach an age of competence for independent decision making be alerted that they need to take some decisions and how will children who desire independence from parental access to their record be managed?
6. How will children who do not have control of their record and who want to suppress information (medications, referrals etc. that has been automatically loaded) from parents and others and who are old enough to know what they are doing, obtain the control they want of their record?
7. How will it be determined who controls an opt-out record if the patient is for some reason not able to take control for themselves?
8. What will happen if a disengaged consumer has information automatically loaded into the PCEHR they are concerned about being known to others and this information is then disclosed via clinician access to the record (or more likely their staff)?
9. How will control of created PCEHRs be adjusted in the event of divorce, family violence etc?
Feel free to add further concerns of your own regarding the trials. I am sure there are many others.
I have to say to have an unconsented record created and populated for you when you are a demented 90 year old in a nursing home or a fifteen year old who wants nothing to do with her abusive parents having access to her auto-created record seems pretty bizarre. Surely we need to have a positive response agreeing to opt in before record are created? If not the Government is setting itself for a ‘world of pain’ I reckon. I wonder has this been properly thought through?
David.

Sunday, February 18, 2018

A Few More Details A Gradually Leaking Out On How Not To Get Stuck WIth A myHR.

This appeared last week:

How to opt out of Australia's e-health record scheme

By Allie Coyne on Feb 12, 2018 4:45PM
Get in within three months.
The federal government has released guidance on how Australians will be able opt out of having a personal electronic health record created under the country's My Health Record scheme.
It ends a period of uncertainty for those who have expressed concern about privacy and data sharing in the scheme.
A policy change from opt-in to opt-out e-health records was first mulled in 2015 when the government starting trialling the automatic creation of electronic health records for individuals.
The trials stemmed from poor adoption of e-health records under the formerly-named PCEHR voluntary scheme.
The federal government confirmed it would officially move into a full-scale rollout of opt-out records in its May 2017 budget, following support from the country's states and territories. The underlying strategy was approved in August.
But until now it had not provided clear advice on how individuals could request not to be involved in the scheme.
It had only offered the ability to register on the My Health Record website to receive updates about the process and the forthcoming opt-out period.
The department has now made public an online resource explaining how individuals will be able to opt out of the process in response to a freedom of information application. The resource had previously been blocked to public viewing.
IT consultant and analyst Justin Warren made the request through the Right to Know FOI platform.
The resource - accessible here - confirms there will only be a three-month window for individuals to request to be left out of the scheme.
The start date for this window has not yet been announced. DHS says it will be revealed early this year.
More here at this link:
The official page with the details is here:

Opt-out for My Health Record 011-04150000

This document outlines key information on the My Health Record opt-out record.

On this Page:

Opt-out My Health Records

From mid 2018 every Australian will receive a My Health Record.
The date has not been announced.
Until then, the My Health Record is currently an opt-in system for both individuals and healthcare providers.

How to opt-out

An online opt-out portal will be available for individuals and families when the opt-out period commences. It is not available now.
The My Health Record enquiry line will offer an opt-out service as well.
The Resources page contains a link to the My Health Record enquiry line.

Individuals wanting to opt-out

Currently, there is no ‘wait list’ for individuals to opt out.
The national opt-out period and timing will be announced early next year. Date to be confirmed.
Individuals can get a generic email about the opt out measure: go to the My Health Record website (see Resources page for a link) and scroll down to the Budget announcement information and enter their email address.
Service Officers should advise individuals to visit the My Health Record website (see Resources page for a link) for up-to-date information about the My Health Record system.
The Resources page contains questions and answers about My Health Record privacy concerns.

Individuals who don’t need to opt-out

Individuals don’t need to opt out if they:
  • opted out of getting a record during the 2016 trials
  • cancelled a record
Individuals who currently have a record will not be able to opt out. They must follow the existing cancellation procedure. See Cancel an individual’s My Health Record.

Opting out newborn children

Individuals can only opt out of getting a record for themselves and their children after the opt-out period commences (date has not been announced).
Parents who chose not to get a record for their newborn when submitting registration information before the opt-out period will still have to opt their child out.

Caller concerns

The Resources page contains questions and answers to help Service Officers assist individuals with basic privacy questions and general opt out questions.
Service Officers should warm transfer providers to Tier 2 My Health Record provider line, see My Health Record.

Historical opt-out trial information

An opt-out model of participation for the My Health Record system trialled in North Queensland and Nepean Blue Mountain regions. The trial was completed in 2016.
We do not have information about the outcomes of the trial.
Service Officers should advise individuals to visit the My Health Record website (see Resources page for a link) for up-to-date information about the My Health Record system.
The Resources page contains:
  • questions and answers about My Health Record privacy concerns
  • letters that were sent during the mail out
  • links to the My Health Record website

Cancellation of an individual’s bulk created My Health Record

Individuals who had a My Health Record created for them as part of the opt-out trial can cancel their record at any time, however before they can cancel their record, they must link to their record.
Opt-out trial participants are able to cancel their My Health Record themselves by linking it to their existing MyGov account, entering the record and selecting Cancel My Health Record. See the Procedure Help Individual or parental authorised representative to cancel a My Health Record.
Service Officers can cancel a My Health Record on behalf of an opt-out trial participant through the Admin Portal. See Cancel an individual’s bulk created My Health Record table in Cancel an individual’s My Health Record.
The Resources page contains general opt out information questions and answers, privacy concerns questions and answers, historical opt out trial 2016 information including the letters that were sent during the initial mail out and the transaction reference number and a link to the My Health Record website.

Related links

----- End Extract.
The resources page is basically a FAQ and is also worth browsing. One can only assume the information provided on the official web site is accurate.

One has to feel. reading through all this that there is a gritty determination on the part of the bureaucrats to make it as hard as possible to opt out!

There is also a major question to be answered as to just why you can't have your record deleted once and for all. The only reason I can imagine is Government pigheadedness! Just what right does the Guvmint have to say you can't delete your data from places we know they have a less than perfect record on security? I wonder why no-one has made a fuss about this previously?

My view is that there need to be some hard questions asked of the ADHA as to why this non-deletion rule exists. The myHR of itself contains no primary data so nothing would be lost other than user-contributed data the user presumably wants shot of!

So, if you value your privacy and want to stay out of this scheme read carefully and sign up to be alerted when the opt-out window opens.

Best of luck!

David.

Sunday, March 04, 2018

Senate Estimates - Community Affairs Legislation Committee - February 28, 2018. ADHA - Questions And Responses. Worth A Close Read!

Here is a transcript of what went on very late last Wednesday evening in Canberra.
Community Affairs Legislation Committee
28/02/2018
Estimates
HEALTH PORTFOLIO
Australian Digital Health Agency
[22:50]
Senator GRIFF: When is the universal automatic enrolment of the My Health Record expected to go live?
Mr Kelsey : The timing of the opt-out is a matter for government. Ministers are considering it at the moment. The legislative instrument that the budget measure determines that the opt-out has to have occurred before the end of 2018.
Senator GRIFF: You don't actually have a nominal go-live date at this point?
Mr Kelsey : Not at the moment.
Senator GRIFF: Are there still issues that need to be resolved within the system?
Mr Kelsey : No, the program is tracking green, so it's purely a matter for ministerial decision.
Senator GRIFF: So you are ready to go now, if the minister decides you are able to go now?
Mr Kelsey : That's correct.
Senator GRIFF: In answer to a question I put on notice, which is SQ17-001360, the department said that there would be a national opt-out period in mid-2018. When the opt-out portal is actually going to happen is again a government decision; is that what you're saying?
Mr Kelsey : That's correct.
Senator GRIFF: So you are ready to go now, but there is still no firm date from government nor a date for the opt-out system?
Mr Kelsey : That's correct.
Senator GRIFF: When the universal rollout happens, will it happen in stages or will it occur on a particular date?
Mr Kelsey : The opt-out period, or the period during which Australian citizens will be able to register for opt-out, will last for three months. There will then be a month during which opt-out registrations that were made by post—in mail—will be reconciled. At that point, records will be created for all Australians who have chosen not to opt out of the My Health record.
Senator GRIFF: The opt-out portal will actually cease at the time that the records are automatically created?
Mr Kelsey : That's correct. Thereafter, people will be able to cancel their record should they choose to.
Senator GRIFF: According to a November story by News Corp health reporter Sue Dunlevy, the opt-out period will be promoted through, and I quote:
There will be no paid TV … it'll be a PR-based approach also using social media, community engagement and the Primary Health Networks.
What, specifically, will be done to promote the opt-out portal to all Australians?
Mr Kelsey : News Corp corrected that story after its publication because it was inaccurate in a number of respects, particularly in relation to things like the fact that at local level where it's appropriate we will be promoting awareness through paid media channels. Could I take a second to brief you on this. The agency will implement an evidence based public communications approach to inform every Australian about My Health Record and how to opt out if they would like. This program of comprehensive communication and engagement will be undertaken in collaboration with clinical and consumer leaders, including the Royal Australian College of General Practitioners, the Australian Medical Association, the Pharmacy Guild, the Pharmaceutical Society of Australia and the Consumer Health Forum, as well as all Primary Health Networks and state and territory health services, among others. Evidence from the opt-out trials, conducted in late 2016, is that messaging is complex and consumers want to receive information from trusted sources such as Health, GPs and pharmacists. This is why the agency has contracted nationally all primary health networks to deliver training and education to all GPs and pharmacists nationally by the end of 2018. Additionally the agency has partnered with key health peak bodies to support education adoption. The campaign itself will be multilayered through health and non-health channels. The objective of course is to ensure that all Australians are made aware of their right to opt out should they choose to do so.
Senator GRIFF: Is there concern that, if the opt-out portal becomes more widely known, too many people will use it?
Mr Kelsey : The legislation is quite clear that people have an absolute right to make an informed decision about whether they choose to opt out. We are agnostic about the level of opt-out.
Senator GRIFF: You referred to evidence-based promotion. How are you determining that it's evidence based?
Mr Kelsey : As you'll know, the government conducted two opt-out trials last year, in which a million people were given a My Health Record unless they chose not to have one. In that instance 1.9 per cent chose to opt out of the opportunity. We've learned an awful lot from those trials, the evidence for which is in the public domain. Subsequent to those trials, we have also conducted, as you'd expect, I hope, rigorous marketing research in order to assess just how best we can reach different communities in Australia, particularly, of course, remote rural Australians, but the whole community as well.
Senator GRIFF: Will there be different log-in procedures for medical staff using My Health Record in a hospital setting compared to a GP surgery, for instance?
Mr Kelsey : Essentially any registered health practitioner who has an appropriate identifier is able to access My Health Record. The software they use in their different contexts will determine the way in which they log into it. But in all cases they will have to have an individual identifier, and that individual identifier has to be linked to an organisational identifier for them to gain access to My Health Record.
Senator GRIFF: In Ms Dunlevy's story there were concerns of security experts about My Health Records being vulnerable to hacking because it's a centralised database with so many access points. Do you have a view on that. What work has been done in that regard?
Mr Kelsey : I had the opportunity of explaining that to a Senate inquiry recently on Medicare. The way My Health Record works and the way in which it maintains the safety and privacy of people's sensitive medical information is by requiring all the registered health practitioners who wish to use it to have, as I've mentioned, a personal identifier which is linked to an organisational identifier. The way in which those identities are confirmed is through their access to what's called conformant software. They have to essentially be present in the consulting room in front of the software which is delivering the My Health Record to them for them to have access to it. So, unlike Medicare, it is not possible for a clinician to browse the My Health Record. The way the system has been set up is to ensure that they are identified through the physical software in that practice or in that hospital.
Senator GRIFF: How are medical professionals incentivised to put people on the system?
Mr Kelsey : The peak bodies I mentioned before, for example the College of General Practitioners, have long supported the case for a My Health Record and are incentivised principally by the desire to improve the quality of the health outcomes of their patients. Imagine for a minute that a GP has access to a full history of a person's medications when they are registering for the first time, or an emergency doctor has similar access to their medications. This will, we know from the evidence, significantly improve the outcomes of their patients. So the principal motive is that these are caring professionals who want to do the best job they can for their patients. That is the principal driver of clinical interest in this service.
Senator GRIFF: No financial incentive?
Mr Kelsey : There is a federal incentive, which I am sure my colleagues from the Department of Health can discuss in relation to the ePIP, but the reason My Health Record is generally supported by the clinical representative bodies is that it does represent an opportunity to increase the quality of clinical practice. I don't know whether the department has anything to add
Senator GRIFF: That's fine. I'll put more on notice.
CHAIR: We will need to move on. Thank you very sincerely. I understand from Senator Griff that you have been called late at night before, so I do thank you for your patience.
[22:59]
CHAIR: We've got a very short series of questions for program 1.2. Senator Singh assures me it will only take a couple of minutes.
Senator SINGH: I have questions about the My Health Record. Is it still government policy that every Australian will have a My Health Record by the end of the year?
Mr Kelsey : Yes.
Senator SINGH: Unless they choose to opt out?
Mr Kelsey : Unless they choose to opt out, yes.
Senator SINGH: Is the opt-out period still proposed to be for three months?
Mr Kelsey : Yes.
Senator SINGH: When will the opt-out period commence?
Mr Kelsey : Referencing the answer I gave before to your senatorial colleague, that's a ministerial decision which is yet to be made.
Senator SINGH: We are at February at the moment—actually, it's March tomorrow—and you can't confirm when the opt out will start?
Ms Edwards : Senator, it might be worthwhile to point out that the rule which is set in relation to the opt out allows the minister to set the date on which it commences, which is what Mr Kelsey is talking about. But it does have a date of no later than 1 September, so if no decision is made in the meantime, it would commence on 2 September—I forget what day it is today, but 2 September. We are expecting it in the middle of the year, but the rule provides that it commences on that day if not before.
Senator SINGH: Thank you.
CHAIR: Again I thank the minister and I sincerely thank all officers who appeared today. Ms Beauchamp and Professor Murphy, it's been a long day in the chair. Thank you very much. Thanks to Hansard, Broadcasting and our secretariat. Senators are reminded that written questions on notice should be provided to the secretariat by Friday, 9 March 2018. That concludes today's examination of the Health portfolio. We are adjourned.
Committee adjourned at 23 : 01

Here is the link:
Note that Senator Stirling Griff represents the Nick Xenophon Team and Senator the Hon. Lisa Marie Singh represents the ALP.
This transcript is worth a very careful read as there are some interesting points that are worth noting – such as the initiation of the opt-out period is the subject to Ministerial Discretion until September when it just happens.
For all the ducking and weaving there is clearly not going to be any public advertising as one would usually see (think 200 Billion Dollar defence spending etc) in such matters.
Additionally just what is “evidence based promotion”?
Note also the claim that financial incentives are not important and that GPs are using the system because it is the right thing to do. That is not what we saw in the Share Health Summary Upload Stats!
As for the advocacy organisations being behind the myHR I would hardly say the support is rapturous and enthusiastic!
You can form your own view on just how transparently the questions were answered.
David.