Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Saturday, February 26, 2011

Weekly Overseas Health IT Links - 26 February, 2011.

Here are a few I have come across this week.

Note: Each link is followed by a title and a paragraph or two. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

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http://healthcareitnews.com/news/study-clinical-trial-privacy-safeguards-lacking

Study: Clinical trial privacy safeguards lacking

February 17, 2011 | Molly Merrill, Associate Editor

OTTAWA – Security practices for transferring and sharing sensitive files for patients who are participating in clinical trials are inadequate, according to a recent study.

The two-part study, titled "How Strong Are Passwords Used to Protect Personal Health Information in Clinical Trials?," was led by Khaled El-Emam, Canada research chair in Electronic Health Information at the Children's Hospital of Eastern Ontario (CHEO) Research Institute.

The study, which was published in the Journal of Medical Internet Research, showed that the majority of passwords used to protect files are poorly constructed and easily cracked using commercial password recovery tools.

Study coordinator interviews indicated that electronic information shared in the context of clinical trials may put personal health information at risk.

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http://www.healthdatamanagement.com/news/meaningful-use-ehr-criteria-comment-chime-cio-hitech-41958-1.html

CHIME: Delay MU Stage 2

HDM Breaking News, February 18, 2011

The College of Healthcare Information Management Executives, an influential group comprising 1,400 CIOs and other I.T. leaders, is recommending a delay in Stage 2 electronic health records meaningful use compliance.

"CHIME believes that it would not be prudent to move to Stage 2 until about 30 percent of eligible hospitals and eligible providers have been able to demonstrate EHR MU under Stage 1," according to a comment letter sent to federal officials. "We believe this approach would strike a reasonable balance between the desire to push EHR adoption and MU as quickly as possible, and the recognition that unreasonable expectations could end up discouraging EHR adoption if providers conclude that it will be essentially impossible for them to qualify for incentives."

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http://www.healthdatamanagement.com/news/Medical-Home-Assessment-Tool-Available-41942-1.html

Medical Home Assessment Tool Available

HDM Breaking News, February 16, 2011

The Primary Care Development Corporation, a not-for-profit organization providing financing and services to expand access to care in underserved communities, has released an update of its free online Patient-Centered Medical Home Assessment Tool.

The update enables the assessment and measurement of a primary care practice's current operations against the National Committee for Quality Assurance's new 2011 standards for its Patient-Centered Medical Home program (see story).

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http://www.ama-assn.org/amednews/2011/02/14/bisa0214.htm

Doctors' digital divide could widen health care disparities

Government and private entities are looking to ensure that health IT adoption doesn't leave out physicians who treat poor and minority patients.

By Pamela Lewis Dolan, amednews staff. Posted Feb. 14, 2011.

As the federal government strengthens its push for health information technology adoption among physicians, there is growing concern that the effort may increase health care disparities in minority communities by adding a digital divide to the mix.

Efforts are under way by the government and private and nonprofit sectors to help advance health IT adoption and funding in minority communities, which advocates say have been slower to take advantage of federal programs to bolster adoption of electronic medical record systems. If done right, experts say, disparities will not only be kept from widening, they have the potential to disappear.

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http://www.guardian.co.uk/healthcare-network/2011/feb/17/limits-anonymisation-nhs-data-patient-records

The limits of anonymisation in NHS data systems

NHS data provided to researchers in an 'anonymous' form is often easy to link to the patients concerned

  • Dr Lindsey Brown, research associate, University of Bristol
  • Guardian Professional, Thursday 17 February 2011 09.00 GMT

Current debates around the use of medical records for research become heated, with various arguments forwarded by different groups. Medical researchers believe research benefits patients by increasing knowledge around disease and treatment. This belief is sufficiently strong that they suggest laws governing research and the need for consent threatens research and as such puts lives at risk.

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http://www.medicalnewstoday.com/articles/216569.php

Whitepaper Highlights Policy Considerations Surrounding Data Segmentation Of Health Information

16 Feb 2011

A new whitepaper recently released by the Office of the National Coordinator for Health Information Technology of the U.S. Department of Health and Human Services, authored by faculty and researchers at The George Washington University's Department of Health Policy and researchers at AcademyHealth, explores key components of data segmentation, circumstances for its use, associated benefits and challenges, various applied approaches, and the current legal environment surrounding data segmentation in the area of health information exchange.

Data segmentation can be defined as the process of sequestering from capture, access or view certain data elements that are perceived by a legal entity, institution, organization, or individual as being undesirable to share. In the case of health information, some patients may prefer to withhold or sequester certain elements of their medical record, often when it is deemed by them (or on their behalf) to be "sensitive," whereas others may feel strongly that all of their health information should be shared under any circumstance.

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http://www.fiercegovernmentit.com/story/selective-patient-data-protection-difficult-health-it-data-exchange/2011-02-17

Selective patient data protection difficult in health IT data exchange

February 17, 2011 — 11:47am ET | By David Perera

Patients need to know that despite all the potentially highly sensitive personal information being collected in an electronic health record, their data will be contextually protected from inappropriate disclosure, says a paper prepared for the Office of National Coordinator for Health Information Technology.

The paper, dated Sept. 29 but only recently posted on the ONCHIT website, acknowledges difficulties with what it terms data segmentation, but says that absent the ability to block the uniform distribution of patient data, some patients would react by hiding information from doctors.

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http://www.modernhealthcare.com/article/20110217/NEWS/302179988/

Intermountain opens informatics research center

By Joseph Conn

Posted: February 17, 2011 - 11:30 am ET

Intermountain Healthcare announced the opening of the Intermountain Homer Warner Center for Informatics Research in Salt Lake City, named for a pioneer in medical informatics.

The center, which opened Wednesday, initially will be home to 60 full-time IT employees. Intermountain expects to add 100 more informatics specialists within the next 10 years, according to a news release from the system.

Dr. Homer Warner, 88, is chairman emeritus of the University of Utah's medical informatics department.

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http://www.computerworld.com/s/article/9210061/U.S._patients_trust_docs_but_not_e_health_records_survey_shows

U.S. patients trust docs, but not e-health records, survey shows

Many respondents don't even trust themselves with their own records

Lucas Mearian

February 17, 2011 (Computerworld)

While Americans trust their physicians to keep their healthcare information private, they don't extend that same trust to computerized records systems, according to a new survey from CDW.

Thirty-five percent of 1,000 survey respondents indicated they are worried that their health information will end up widely available on the Internet. And, half of the respondents believe that electronic health records (EHRs) will have a negative impact on the privacy of their health data. Surprisingly, 24% of respondents said they don't even trust themselves with access to their own records.

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Healthcare Social Media Sites Neglect Privacy Protections

Analysis of diabetes sites indicates that many lack scientific accuracy and put users' personal information at risk.

By Nicole Lewis, InformationWeek
Feb. 14, 2011
URL:
http://www.informationweek.com/story/showArticle.jhtml?articleID=229218547

As the Internet in general and social networking in particular are used as a point of reference for gathering and sharing health information, a study that examined 10 diabetes-focused social networking sites has found that the quality of clinical information, as well as privacy policies, significantly varied across these sites.

The study, "Social but safe? Quality and safety of diabetes-related online social networks," was conducted by researchers in the Children's Hospital Boston informatics program who performed an in-depth evaluation of the sites and found that only 50% presented content consistent with diabetes science and clinical practice.

The research, published in late January in the Journal of the American Medical Informatics Association, also revealed that sites lacked scientific accuracy and other safeguards such as personal health information privacy protection, effective internal and external review processes, and appropriate advertising.

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http://www.bloomberg.com/news/2011-02-15/merck-novartis-invest-in-mobile-phone-apps-to-track-diabetes-cancer.html

Drugmakers Create Mobile Phone Apps to Track Diabetes, Cancer

By Tom Randall - Feb 15, 2011 4:01 PM ET

Drugmakers led by Merck & Co. and Novartis AG boosted investments in mobile phone applications and educational websites by 78 percent to get patients to take their drugs, eat right and exercise, an Ernst & Young report found.

Pharmaceutical companies initiated 97 projects last year aimed at using information technologies to improve patient health, according to the report by the New York-based consulting firm, which relied on analyst reports and press releases to reach its tally. That compares with 124 projects started in the four prior years combined. About 41 percent of the projects were smartphone applications, an increase from 11 percent since 2006.

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http://www.bloomberg.com/news/2011-02-15/merck-novartis-invest-in-mobile-phone-apps-to-track-diabetes-cancer.html

Drugmakers Create Mobile Phone Apps to Track Diabetes, Cancer

By Tom Randall - Feb 15, 2011 4:01 PM ET

Drugmakers led by Merck & Co. and Novartis AG boosted investments in mobile phone applications and educational websites by 78 percent to get patients to take their drugs, eat right and exercise, an Ernst & Young report found.

Pharmaceutical companies initiated 97 projects last year aimed at using information technologies to improve patient health, according to the report by the New York-based consulting firm, which relied on analyst reports and press releases to reach its tally. That compares with 124 projects started in the four prior years combined. About 41 percent of the projects were smartphone applications, an increase from 11 percent since 2006.

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http://healthcareitnews.com/news/speech-recognition-market-poised-growth

Speech recognition market poised for growth

February 15, 2011 | Bernie Monegain, Editor

OREM, UT – Providers report a demonstrable return on their speech recognition dollars, according to a new report from KLAS. Participants of the study indicated benefits of speech recognition such as staff reductions, improved report turnaround times and increased physician satisfaction.

"The speech recognition market is ripe for healthy growth," said Ben Brown, author of the report. "Currently, less than one in four hospitals use the technology, however, in light of meaningful use and the benefits providers point out in this study, we expect it will assume a more prominent place in the role of clinical documentation."

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http://www.govhealthit.com/newsitem.aspx?nid=76330

HHS 2012 budget seeks increase in health IT funds

By Mary Mosquera

Tuesday, February 15, 2011

The administration has requested $57 million for the Office of the National Coordinator for Health IT in the proposed budget for fiscal 2012, a 37 percent increase on the amount it received in 2010.

ONC would also receive additional funds from other sources, such as reimbursements from the Public Health Service Act, for a total of $78.4 million in 2012 compared with $60.5 million in 2010, according to the Health & Human Services Department.

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http://geekdoctor.blogspot.com/2011/02/detailed-clinical-models.html

Monday, February 14, 2011

Detailed Clinical Models

As the PCAST Workgroup ponders the meaning of a Universal Exchange Language and Data Element Access Services (DEAS), it is exploring what it means to exchange data at the "atomic", "molecular", and document level. See Wes Rishel's excellent blog defining these terms. For a sample of my medical record using one definition of an atomic form, see this Microsoft Healthvault screenshot. It's clear to me that if we want to exchange structured data at a level of granularity less than an inpatient/outpatient/ED encounter, we need to think about detailed clinical models to specify the atoms.

As I've discussed previously, it would be great if EHRs and PHRs with different internal data models could use middleware to exchange a reasonably consistent representation of a concept like "allergy" over the wire. I think of an allergy as a substance, a precise reaction description, an onset date, a level of certainty, and an observer (a clinician saw you have a severe reaction verses your mother thought you were itchy). PHRs often have two fields - substance and a severe/minor indicator. Any EHR/PHR data exchange without an agreed upon detailed clinical model will lose information.

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http://www.healthleadersmedia.com/content/TEC-262603/80-of-Recalled-Medical-Devices-Got-Little-FDA-Scrutiny

80% of Recalled Medical Devices Got Little FDA Scrutiny

Cheryl Clark, for HealthLeaders Media , February 15, 2011

Of 113 medical devices recalled by the FDA between 2005 and 2009 because they were dangerous, 81% had been cleared under a lenient process reserved for devices deemed "substantially equivalent" to others already approved, revealing "critical flaws" in the federal review system.

That's the conclusion of a report in Tuesday's Archives of Internal Medicine that evaluated each medical device. The researchers discovered that these recalled cardiac and other devices were approved without clinical trials or higher levels of scrutiny under 510(k) protocols in which they were deemed similar enough to an already approved device and a few were exempt from the approval process entirely.

"These devices did not undergo clinical testing or premarket inspections, nor were postmarket studies required to determine safety and efficacy," as they would have under the U.S. Food and Drug Administration's higher level "premarket approval" or PMA process that requires clinical testing and inspections, wrote Diana Zuckerman of the National Center for Women & Families.

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http://www.parksassociates.com/press/press_releases/2011/healthcare.html

Parks Associates forecasts U.S. Digital Health Industry to triple in total revenues by 2015

Mobile technologies motivate growth in digital health

U.S. revenues from digital health technology-enabled solutions and services will exceed $5.7 billion in 2015, fueled by chronic-care monitoring solutions, senior aging-in-place services, and connected wellness and fitness apps and programs, a new industry report from Parks Associates forecasts.

According to Delivering Quality Care to the Digital Home: 2010 Update, industry revenues in 2010 hit $1.7 billion, and the projected compound annual growth rate (CAGR) for the next five years will be 27%. Mobile broadband will be a key growth driver as many emerging health devices and services rely on high-speed connectivity to track vital signs or enable interactive features.

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http://www.modernhealthcare.com/article/20110215/NEWS/110219970/

NQF converting to electronic quality measures

By Paul Barr

Posted: February 15, 2011 - 12:00 pm ET

The National Quality Forum has released 113 NQF-endorsed measures of healthcare performance in an electronic "eMeasure" format.

HHS requested the conversion of the measures to an electronic format from a paper-based format to ensure that they comply with the information technology provisions of the American Recovery and Reinvestment Act of 2009. The goal is to make the performance measures "more easily readable by electronic health-record systems," according to a news release from the Washington-based NQF.

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http://www.modernhealthcare.com/article/20110215/BLOGS02/302159999/

Taking up a challenge

Joseph Conn Blog

In early December, the President's Council of Advisors on Science and Technology uncorked a 108-page report recommending some new wrinkles for the federal government's healthcare information technology program.

Thus far, the council's report, subtitled "The Path Forward," (PDF) has shown remarkable legs.

Whether it will have the entire healthcare industry trudging off in the council's newly recommended direction remains to be seen. We should know more after a two-day hearing beginning Tuesday before a first-of-its-kind joint hearing of the federally chartered Health IT Policy and Health IT Standards committees and the work group established specifically to review and address the PCAST report.

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http://govhealthit.com/newsitem.aspx?nid=76361

Providers offer ideas for PCAST exchange goals but balk at burden

By Mary Mosquera

Thursday, February 17, 2011

Providers could begin to share immunization data with a state registry as a way of demonstrating how health information exchange could work in the next iteration of meaningful use criteria, health IT experts suggested this week.

That would an example of how to begin to realize the goals set out in a December report from the President’s Council of Advisors on Science and Technology (PCAST) , in line with ideas the Office of the National Coordinator for Health IT is seeking to foster more complex data exchange.

ONC held a two-day hearing Feb. 15 and 16 to gather information for how to put the PCAST goals into practice.

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http://www.modernhealthcare.com/article/20110216/NEWS/110219967/

PCAST report criticism abounds at hearing

By Joseph Conn

Posted: February 16, 2011 - 12:00 pm ET

Witnesses testifying at a daylong hearing in Washington on Monday protested that a proposed shift to a Web-based architecture for information exchange was simply too much change, too soon.

Hosting the hearing were three key federal advisory panels—the Health IT Policy Committee, its sister panel, the Health IT Standards Committee, and a work group they both constituted to study the recommendations that the President's Council of Advisors on Science and Technology made in a 108-page report (PDF) on the federal health IT promotional program.

PCAST recommended that the federal government push harder toward achieving advanced interoperability of electronic health-record systems by including requirements for information exchange in the Stage 2 criteria for meaningful use of EHR systems. Stage 2 criteria are set to take effect in 2013. The council also recommended applying federal pressure toward creating and adopting a common computer language for information exchange based on a to-be determined dialect of Web-oriented, extensible markup language, or XML.

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http://www.healthleadersmedia.com/content/TEC-262633/Telemedicine-The-Case-for-Acting-Sooner-Rather-Than-Later.html

Telemedicine: The Case for Acting Sooner Rather Than Later

Gienna Shaw, for HealthLeaders Media , February 15, 2011

For this month's HealthLeaders magazine cover story I interviewed a number of healthcare organizations that are using remote health technologies to improve efficiency, respond quickly to emergencies, and open up new streams of revenue. Many of those I interviewed said telemedicine isn't just as good as being there—it's better. And although the technology is hardly widespread, it does show signs of growth, according to HealthLeaders Media's annual industry survey. Nearly half (46%) of respondents said they have one or more telemedicine programs in place. Another 41% say they'll have one in place in one to five years.

Advancing technology—the availability of faster and more reliable networks, wireless devices, high-definition digital images and video, and the ubiquity of mobile devices—is creating a foundation for a system of virtual healthcare where neither patient nor caregiver need be in the same place—or even in a clinical setting at all.

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http://www.fiercehealthit.com/story/security-breaches-personal-health-information-widespread/2011-02-11

Security breaches of personal health information widespread

February 11, 2011 — 4:59pm ET | By Ken Terry

Hackers and other malefactors steal a surprising amount of personal health information by breaching computer security. Between August 2009 and December 2010, the electronic health records of more than 6 million individuals were compromised, and 61 percent of those security breaches were the result of malicious intent, according to Redspin, a leading provider of HIPAA risk analysis and IT security assessment services.

The Redspin report focuses only on breaches involving more than 500 people, which must be reported to the Department of Health and Human Services under the breach notification provision of the HITECH Act. So it's likely that far more than 6 million people actually had their personal health information compromised, and that's just during the study period.

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http://www.fiercehealthit.com/story/public-health-it-still-getting-short-end-stick/2011-02-11

Public health IT still getting the short end of the stick

February 11, 2011 — 3:20pm ET | By Ken Terry

From the inception of the government's health IT program in 2004, one of its major goals has been to increase the country's emergency preparedness and the ability of public health agencies to monitor incipient epidemics. But this is one area where the reality has fallen far short of the vision.

The good news is that the Department of Health and Human Services has finally allocated $137 million for public health infrastructure, including new technology and staff training, as part of an overall investment of $750 million for disease prevention efforts.

But this overdue move follows years of federal and state neglect of public health agencies' IT capabilities. In fact, according to the Government Accountability Office, HHS still hasn't developed a strategic plan to build a national electronic network for public health emergencies, four years after Congress ordered it to do so.

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http://www.healthcareitnews.com/news/five-ways-health-it-will-reduce-cost-care

Five ways health IT will reduce the cost of care

February 10, 2011 | Jamie Thompson, Web Editor

Health IT presents many opportunities to dramatically improve healthcare delivery in America, from changing the way healthcare is financed to enhancing efficiency. Jerry Buchanan, account director, healthcare technology and services at eMids Technologies, shares five ways that health IT can cut healthcare costs in the long term.

1. Improved standards of care

Analyzing data collected by electronic health records provides the best treatment methods, leading to a healthier population. "Whether this data is combined with financial data to analyze cost effectiveness or not... is tangential to the overall goal of knowing the best way to handle treatment for each individual patient," Buchanan noted.

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http://www.healthleadersmedia.com/content/MAG-262174/Virtual-Care

Virtual Care

Gienna Shaw, for HealthLeaders Media , February 13, 2011

From the consumer’s point of view, the online clinic Virtuwell has a number of things going for it. Open around the clock, for $40 a patient can go online, answer a series of questions, and receive a diagnosis and treatment plan, including prescriptions as needed, for simple medical conditions. As a business model, it’s helping the Minneapolis–based HealthPartners keep patients with minor complaints out of its busy clinics, and build loyalty and boost more profitable in-person business by driving patients who need advanced care to physician offices.

The virtual clinic was a natural outcome of the EHR technology the organization has been using for the past 10 years, says Kevin Palattao, vice president of patient care systems at HealthPartners, an integrated system that includes a health plan, several clinics, and three hospitals. The organization’s first foray into online care was in 2005, when it began releasing test results to providers and patients simultaneously.

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http://govhealthit.com/newsitem.aspx?nid=76234

EHRs can help researchers track newborns treated for disorders

By Kathryn Foxhall

Friday, February 11, 2011

The child health center of the National Institutes of Health said it is critical to make available in electronic medical records information on testing and treatment of certain disorders in newborns.

All states require babies to have some level of “newborn screening,” the testing of blood drops taken from the babies’ heals, for multiple disorders for which early treatment can prevent death, disability or mental retardation.

Although states vary somewhat in the disorders for which they require testing, nearly all of them direct screening for over two dozen conditions.

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http://www.cmio.net/index.php?option=com_articles&view=article&id=26277&division=cmio

Black Book poll names best EMRs

Written by Editorial Staff

February 11, 2011

Black Book Rankings shared results of a four-month user poll to determine the highest ranked EHR/EMR inpatient organizations for 2011.

Black Book Rankings surveyed more than 30,000 healthcare records professionals, physician practice administrators and hospital leaders. The New York-based technology market researcher employed 18 key performance indicators targeted at ensuring high product and service performance through comparing vendors from the customer experience.

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http://www.fierceemr.com/story/best-emrs-named-black-book-rankings/2011-02-17

Best EMRs named by Black Book Rankings

February 17, 2011 — 1:35pm ET | By Janice Simmons - Contributing Editor

Following a four-month survey of 30,000 healthcare records professionals, physician practice administrators, and hospital leaders in the information technology arenas, Black Book Rankings has compiled its findings evaluating the highest ranked electronic health and electronic medical records (EHRs/EMRs) for inpatient organizations in 2011.

The New York-based technology market researcher narrowed down its results to the top 20 EHR vendors in each of 10 categories from a field of over 400 qualified healthcare software firms. The company used 18 key performance indicators.

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http://www.modernhealthcare.com/article/20110214/BLOGS02/302149999/-1

Rational versus rushed

Joseph Conn Blog

First come, first served isn't a bad way to go about handing out some stuff, sometimes.

It works just fine with pie at church picnics, for example.

But give HHS rulemakers some credit for both listening to their critics before issuing a final rule last week and pulling back on a decision to use first-come, first-served as a way to select a small but important cog in the federal health information technology promotional machinery.

Here’s what happening. HHS is setting up a permanent program to select organizations to test and certify electronic health records systems as capable of meeting the meaningful-use requirements of the American Recovery and Reinvestment Act. It also soon will anoint one, independent body to accredit those organizations—there are six now—offering meaningful use testing and certification services.

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http://www.healthdatamanagement.com/news/defense-ehr-request-for-information-rfi-41904-1.html

DoD Seeks Details from EHR Vendors

HDM Breaking News, February 10, 2011

The Department of Defense has kicked into high gear its effort to develop a new electronic heath records system for the Military Health System and is doing so on a fast track.

TRICARE, the DoD heath care program serving active service members, retirees and their families, has issued a request for information for a Web-based electronic health records system, with a submission deadline of 4 p.m. EST on Feb. 18.

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http://www.healthdatamanagement.com/news/Big-Breach-at-NYC-Hospitals-41912-1.html

Big Breach at NYC Hospitals

HDM Breaking News, February 14, 2011

New York City Health & Hospitals Corp. is notifying 1.7 million patients, staff, employees of vendors and others who received services at two hospitals and two clinics during the past 20 years that some of their protected health information has been breached.

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http://vietnamnews.vnagency.com.vn/Social-Isssues/208363/Online-healthcare-projects-planned.html

Online healthcare projects planned

by Tran Quynh Hoa

HA NOI — Viet Nam is going to launch its first national e-health plans this year, the Ministry of Health has said.

Director of the Department of Medical Services Administration Luong Ngoc Khue told Viet Nam News that a national telemedicine service and a synchronous electronic medical records system would be set up in four years' time under the plans.

The telemedicine service was awaiting approval from the Minister of Health and the Prime Minister and the blueprints for the records system would be completed soon, he said.

The telemedicine project would connect all central hospitals and many provincial hospitals across the country using video conferencing technology.

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http://www.euractiv.com/en/health/commissioner-countries-take-ownership-health-interview-502109

Former commissioner: Countries have to take 'ownership' of e-health

Published: 14 February 2011

Across Europe, national and local governments are experimenting with e-health initiatives to help relieve demand for healthcare services. But many challenges remain, says David Byrne, who served as the EU's health commissioner from 1999-2004.

David Byrne was the EU's health commissioner from 1999 to 2004. He is currently a patron for Health First Europe, a non-profit alliance of the medical technology industry, healthcare workers, patient groups and experts.

He was in Brussels last week to meet with members of the European Parliament about patient access to e-health.

He was speaking to EurActiv's Noelle Knox.

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http://www.ihealthbeat.org/features/2011/small-calif-company-center-stage-in-data-exchange.aspx

Monday, February 14, 2011

Small Calif. Company Center Stage in Data Exchange

Will Ross speaks geek, but doesn't consider himself one.

"I'm bilingual. I understand conceptually enough of health IT to be able to be a translator. I can figure out how to get things done."

Ross is project manager for Redwood MedNet, a small company in rural Mendocino County, Calif., about to launch the state's first contribution to the national Direct Project for electronic health information exchange. Involved since the project began March 1, 2010, Ross said the Direct Project -- an updated, distilled version of the Nationwide Health Information Network -- offered his company a rare chance to participate with the big guys.

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http://www.healthleadersmedia.com/content/MAG-262165/Does-EHealth-Stand-a-Remote-Chance

Does E-Health Stand a Remote Chance?

Gienna Shaw, for HealthLeaders Media , February 13, 2011

Kathleen Webster, MD, had her keys in her hand and was on her way out the door—about to make the 30-minute commute to the Loyola University Medical Center in Maywood, IL, where she is the director for pediatric critical care and the medical director for the pediatric ICU—when a nurse called to say one of her patients had arrested. “Get the cart and bring it into the room,” Webster said. The nurse was bemused—of course the code cart was already in the patient’s room.

“Not the code cart,” Webster said. “The telemedicine cart!”

Instead of racing to the hospital while talking to the care team on her cell phone, Webster opened up her laptop and was at the bedside—virtually—in minutes. “I can do everything but touch the patient,” she says. “I see a lot of the studies that say telemedicine is equivalent to being there. But I actually think there is a case for saying at times telemedicine is better than being there.” It’s faster and easier (and safer than driving and talking on the phone). And a high-definition monitor and digital stethoscope allow her to see and hear better than she could if she were in the room.

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Enjoy!

David.

Friday, February 25, 2011

This Issue Is A Real Sleeper as We Move More Into E-Health. How To Preserve Important Health Information over the Long Term?

The following note appeared a day of so ago.

http://www.healthdatamanagement.com/news/How-to-Preserve-EHRs-for-the-Long-Term-41956-1.html

How to Preserve EHRs for the Long-Term?

HDM Breaking News, February 18, 2011

Federal agencies will sponsor a two-day workshop, April 5-6 in Bethesda, Md., on long-term preservation and management of electronic health records.

Sponsors include the National Institute of Standards and Technology, National Institutes of Health/National Library of Medicine, Department of Veterans Affairs, and the National Archives and Records Administration. Presenters include renowned informaticists and CIOs in addition to federal policymakers.

......

Registration soon will be available at http://ddpehr.nist.gov/home.php.

--Joseph Goedert

Here is the description of the workshop from the web-site above.

Workshop on Long-term Preservation & Management of Electronic Health Record

Background: Electronic health-related patient information is vital for clinical care and medical research. However, systems interoperability for preservation, storage, and accessibility of such health data have not yet been defined. Clinical data in digital form represents a digital library, and inherits all the same administration and technical issues faced by digital libraries in other fields: what to retain and for how long; how to handle obsolescence of hardware and software; interchange of information; costs; assignment of responsibility; standards. In addition, clinical data involves issues of privacy, legal constraints, economics, and data ownership that complicate preservation even further. If preservation of clinical information is not addressed, valuable and irreplaceable information will become inaccessible, or disappear over time with disastrous consequences for patient care and research value. Replacing lost data even if possible, will entail huge costs for patients, clinicians, administrators, pharmacists, and potentially, the entire country’s economy.

Challenges: How to preserve and provide access of electronic clinical data as electronic health record (EHR) for a sufficiently long period of time to maximize value to patient, caretaker, and scientist.

Actions: To ascertain current practices for long-term preservation and lifecycle management of EHR, including an interoperability framework which supports a wide variety of data types, data formats/records, and data delivery mechanisms, while providing technology-independent infrastructure to acquire, store, search, retrieve, migrate, replicate, and distribute EHRs over time.

The expected outcomes will be the following:

  • Understand the current landscape on EHRs
  • Survey current practices and identify best strategies to be used as models
  • Begin to develop requirements, technologies, standards and best practices for long-term preservation and life-cycle management on EHRs
  • Differentiate between requirements for patient care and those for secondary use
  • Identify cultural and technological challenges
  • Catalog current legal requirements for retention of EHRs
  • Identify interested collaborators to form a WG on this area
  • Discuss possible test scenarios and datasets for collaboration and testbed

Participants: Policy makers, EHR experts, hospitals, laboratories, pharmacies, consumers, attorneys, representatives of CMS and ONC

----- End Extract

There are a huge number of issues raised here and there is no doubt that exactly the same issues apply in Australia.

When you consider that there are already General Practice Systems in Australia that have well over a decade’s worth of information stored already every year that goes by makes these records more valuable and potentially more useful.

At present we have no agreed Standards for the storage and formatting of Health Information that permits portability of the information and access to that information in a useful way into the future.

This looks like a job that the giant intellects in NEHTA should really address and sooner rather than later. Maybe a similar workshop in Australia, after attending the US workshop might not be a bad idea?

David.

Thursday, February 24, 2011

Monday 21 Feb, 2001 AIIA Briefing on the Progress of the PCEHR and Other Matters. A Few Interesting Tit-Bits.

The following formal report on the AIIA briefing appeared a few days ago.

The announcement of the session appeared here:

http://aushealthit.blogspot.com/2011/02/now-here-is-must-not-miss-free.html

Vendors line up for slice of ehealth pie

IT Policy - Government Tech Policy

With the clock ticking on its race to spend $467 million of Government funds by June next year the National E-Health Transition Authority (Nehta) is close to announcing the composition of its first vendor panel, nominating the companies which will be involved in the first of its e-health implementations.

Nehta signed a contract with the Government on the last day of 2010 which defines its role during the e-health implementation programme as the Commonwealth’s managing agent, seeing it oversee the spending of the $467 million.

Speaking at an Australian Information Industry Association e-health update in Sydney, Lisa Smith, head of implementation for Nehta, said the first vendor panel was likely to be announced in March.

Australia’s progress toward a national e-health system has been fraught with controversy and slow. Six years after Nehta was first established there are many in the IT and health sectors who question its slow progress and opacity.

However as the first implementation sites are rolled out more clarity is anticipated.

The first wave of Nehta implementations will be in three GP practice groups in Brisbane, the Hunter district of NSW and Melbourne East. Contracts were signed with those first wave sites at the end of January according to Ms Smith.

Detail on exactly what is likely to be implemented in each of the first wave sites remains scant, although it will be components of the planned personally controlled ehealth record (PCEHR).

Nehta is also now ploughing through the 97 applications it has received from health care sites (including a number of private health care providers) which want to be considered as so called second wave implementation sites, all up for a slice of the $55 million funding for second round pilots.

Ms Smith said that Nehta hoped to have a shortlist of these second wave prospects by the end of the month, and have selected the final dozen or so sites and be ready to start second wave implementations by the end of May. That leaves it with a very tight timetable as under the terms of its engagement all the implementations under this round of funding have to be complete by the end of June 2012.

Lots more here:

http://www.itwire.com/it-policy-news/government-tech-policy/45336-vendors-line-up-for-slice-of-ehealth-pie

Ms Head's headline certainly covers a good deal of the apparent motivation of many providers as far as the PCEHR is concerned.

I also was sent some informal notes from an attendee:

----- Begin Notes

Notes from this morning’s AIIA/NeHTA love-in re PCEHR implementation.

Lisa Smith, NEHTA Head of Implementation spoke for 20 minutes and took questions for 30.

About 80 people attended.

Not too many questions, let alone curly ones.

The following is a cryptic snapshot of what was said.

Vague about what exactly is the long term model, i.e. post June 2012 fate for NEHTA.

COAG funding for NEHTA is only for 2 years. $466M is all Federal money controlled by DoHA.

DoHA (not NeHTA) have engaged Powick from Deloitte as Strategic Adviser (i.e. over seeing NeHTA).

(NEHTA does not seem all that impressed by this).

Asked was the PCEHR spec available – The answer was it goes on the web site today (Has not happened as of Thu, 24 Feb).

Predicts that legislation additional will be needed to support PCEHR/HI

No comment on what happens to all of this if the Government Changes

AIIA raised risks in a sensible way but the answer was motherhood

Wave 1 is the big guys, Wave 2 is the smaller sites (about 10) which will share the $55 mill. Closes early March, have 97 applicants and trials will end June 2012

A consumer representative asked a lot of questions with no detailed response from Ms Smith.

Ms Smith Kept talking about the ‘Adoption Partner’ and the ‘Benefits Partner’ (and I think a 3rd Strategic Partner) as in NeHTA will delegate all responsibility and blame to them.

Said there would not be one government data repository, rather many private and public innovation drivers filling the role.

Asked was there any Press in the room - no – so the response was – ‘that’s good’ (Comment - seems Ms Head was there!)

Asked if the UK failed why won’t this.

Answer – we are smaller and are not picking winners (ho ho). UK was too big. NeHTA is a fast follower and will learn from the UK experience.

Question on Google and Microsoft. Answer will sit by side with PCEHR as different offering (huh?).

Private enterprise will lead innovation according to Ms Smith.

Lisa Smith kept repeating that NeHTA is the ‘Managing Agent’ for DoHA and will supervise all the Wave 1 and Wave 2 sites as this ‘agency’. - (re defining their relevance I guess)

Asked about anti-competitive behaviour and mandatory accreditation by SMEs the answer was mother hood quoting learning from practical experience as we toddle along the journey.

Wave 2 was signed on 31 Jan, Wave 1 on 31 Dec.

NeHTA’s Managing Agent role expires on 30 June 2012 – a fact that obviously is a concern to them (mentioned three times)

NEHTA are creating a Vendor Panel for Primary Care Software Innovation. Ms Smith was asked was this a matter of picking winners. Answer No.

Then Lisa said (a lulu to my mind) the sector panel will be based on building up the innovation of NeHTA’s ‘products’

A huge clue that they intend to remain as a IP owner in one way or another!

----- End Notes.

Another correspondent provided the following comments (in part):

----- Begin Comment

If NeHTA don't deliver this - they are dead. In fact they (or some elements at least) may be dead before that, if it looks like they are the problem rather than the solution.

.....

NASH is 3 months late and growing and has been removed from 1st wave requirements. The First wave sites rather than delivering by 1.Jul.11 are now being talked about as some vague later date.

The PCEHR concept of operations is a month late.

The HI service is still looking very rocky.

----- End Comment.

Obviously I was not there but the reports seem consistent. Accept the information included here as just impressions rather than Gospel Truth! I have to say none of this really conflicts with what readers here have been posting in comments over the last month or two.

I note the implementation plan for the HI Service did also seem to suggest some slippage.

See here:

http://aushealthit.blogspot.com/2011/02/nehta-has-it-all-in-hand-so-we-should.html

David.

Wednesday, February 23, 2011

Senate Estimates Covers E-Health For 20 Minutes!

The Senate Estimates Committee for Community Services has just spent 20 minutes on e-Health.

The questions were interesting and it is clear that Senator Boyce is taking a close interest in NEHTA and DoHA in this domain.

The main focus was on:

1. How come consumers had been so uninvolved in the PCEHR program until very recently?

2. Just why is it that NEHTA's risk assessment for the HI Service is secret?

3. Just who else is actually doing a PCEHR as we are - the answer was really no-one but the bureaucrat obfuscated a good deal.

4. The HealthSMART Clinical Risk assessment. We got the admission that it was never intended that the IHI be used as a sole identifier - news to some I am sure.

5. Apparent overseas junkets from NEHTA senior execs on study tours.

Not a bad session except for the Dorothy Dixers from Senator Furner where he and the DoHA staff confirmed they had no idea what level of impact might be possible from e-Health and assumed therefore the problem would be 100% solved - which is nonsense! (Medication Systems will reduce but not totally eliminate error etc.)

Full discussion when I have a transcript.

David.

Weekly Australian Health IT Links – 22 February, 2011.

Here are a few I have come across this week.

Note: Each link is followed by a title and a paragraph or two. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment:

It has been quite a busy week. It now really seems to new year is really settling into its stride with, again, little apparent progress in the e-Health agenda.

As a bit of the heads up we have the Senate Estimates hearing on the Health and Ageing Portfolio on Wed 23, February 2011.

When available the program will be found here:

http://www.aph.gov.au/Senate/estimates/add1011/index.htm

I am sure it will be interesting.

-----

http://www.techworld.com.au/article/376709/department_health_reveals_e-health_partner_requirements/

Department of Health reveals e-health partner requirements

Single private sector partner to oversee implementation and ongoing maintenance of e-health records

A single party will be responsible for the establishment and ongoing operation of the technology infrastructure required to implement the Federal Government’s $467 million personally controlled e-health records (PCEHR).

Documents reveal the Department of Health and Ageing is requesting a tender for provision of “national infrastructure solution services”, to be provided by one of four private sector partners aiding the development and implementation of the PCEHR system.

The winning bidder would effectively provide and entire bundle of enabling systems including core system infrastructure; operations and call centres; reporting and template servicing; and separated portals for use by both consumers and healthcare providers.

While some of the pieces of infrastructure could be outsourced to third-party providers, the partner would be responsible for detailed, fit-for-purpose design for the infrastructure as well as operability testing and ongoing support to third parties and lead e-health agency, the National E-Health Transition Authority (NEHTA) for the system.

-----

http://www.theaustralian.com.au/australian-it/authentication-service-lagging/story-e6frgakx-1226005965851

Authentication service lagging

LEAD e-health record project sites will not be supported by user verification and audit functions as the federal Health Department concedes the National Authentication Service for Health will not be operational in time.

And a Health spokeswoman says new legislation will be needed before the introduction of the Gillard government's $467 million personally controlled e-health record system in July 2012.

-----

http://www.theaustralian.com.au/australian-it/national-e-health-identifier-hazardous-says-state-agency/story-e6frgakx-1226005955988

National e-health identifier hazardous, says state agency

VICTORIA'S e-health adoption arm has warned that the $90 million-plus national Healthcare Identifier service is too dangerous to use on its own.

The state's HealthSmart Design Authority says the 16-digit Individual Healthcare Identifier Medicare issued in June to every Australian must only be used in conjunction with an existing Unit Record Number.

It found two critical risks for medical misadventure: misidentification of a patient associated with an IHI, and the inability to identify a patient via an IHI in a healthcare setting.

"Where the IHI is used in conjunction with a local URN, there is a moderately severe risk of a serious and potential life-threatening situation, however that risk may be avoided or prevented by medical personnel," the HDA says in its IHI risk assessment report.

-----

http://www.6minutes.com.au/news/online-rebates-should-not-replace-real-gps

Online rebates should not replace real GPs

Rebates for online specialist consultations should not be used as a substitute for having GPs ‘on the ground’ in rural areas, the Rural Doctors Association of Australia has warned.

In its submission to a government discussion paper on the subject of rebates for telehealth consultations, the RDAA says it welcomes the idea but says online initiatives must support, rather than replace, face-to-face consultations.

Online telehealth consultations with a specialist could help patients avoid having to travel long distances for follow up appointments to discuss test results or to monitor patients with chronic illnesses, says RDAA Vice President Dr Peter Rischbieth.

-----

http://www.zdnet.com.au/nsw-ambos-trialling-electronic-records-339309293.htm

NSW ambos trialling electronic records

By Darren Pauli, ZDNet.com.au on February 17th, 2011

The NSW Ambulance Service is deploying an electronic patient record system, which has irked paramedics already using it in other states.

The Victorian Ambulance Clinical Information System (VACIS), so called because it was designed and first used by that state, has also been introduced into Tasmania, the Australian Capital Territory and Queensland.

It involves a series of tough laptops deployed into ambulances for paramedics to send information on a patient's condition to hospitals.

-----

http://www.computerworld.com.au/article/377097/wireless_smartphones_essential_e-health_csiro/?eid=-255&uid=25465

Wireless smartphones essential to e-health: CSIRO

Wireless smartphones have as great a role to play in e-health development as videoconferencing across fibre networks

While e-health has to date largely focused on doctor-patient videoconferencing over fibre networks, wireless-enabled smartphones could soon grow to become the health service delivery platform of choice for many Australians, according to the CSIRO.

Speaking to Computerworld Australia ahead of his presentation at the Wireless Health conference in Sydney, CSIRO ICT Centre director, Ian Oppermann, said recent trials carried out by the agency of a care assessment platform had shown wireless smartphones could deliver healthcare services.

“We have been delivering… cardiac care via smartphones for patients who have heart operations and then have post-operative care targeted to them,” he said. "[The service] provides recommendations for exercise and provides feedback about how people engage with it – whether they are following the program or not.

-----

http://www.cio.com.au/article/376866/nsw_heath_appoints_cio_e-health_it_strategies/?eid=-601&uid=25465

NSW Heath appoints CIO for e-health, IT strategies

Department aiming for health IT leadership

The NSW Department of Health has appointed Ian Rodgers as director of its new e-health and ICT strategy branch.

Rodgers has CIO-level experience in IT strategy and governance across the public and private sectors. He will start in the new role on March 30.

The new position has been advertised since November last year.

-----

http://www.seek.com.au/Job/head-of-communications/in/sydney/19126810

Head of Communications

  • Key executive position
  • National profile

Do you want to improve the health of the nation?

Do you want to be part of the largest national e-health transformation project in Australia, the Personally Controlled Electronic Health Record (PCEHR)?

NEHTA is currently recruiting people with a desire to make a difference to health outcomes, that are passionate about the use of ehealth to meet these goals and who have the relevant experience to deliver solutions in a highly complex stakeholder and technical environment. In these roles you will be working with consumers and clinicians who will be defining how models of care can be improved using the PCEHR. You will be delivering the solutions that will be in place for your grandparents, parents and your children... and for you as you engage with the public and private health system.

-----

http://www.smh.com.au/technology/security/nsw-ambulance-service-back-online-after-virus-infection-20110214-1asv1.html

NSW Ambulance Service back online after virus infection

February 14, 2011 - 12:13PM

Computers which coordinate NSW's ambulances are back online in three of the state's regions after a major virus forced staff to shut them down for more than 24 hours.

The virus crept into the Ambulance Service of NSW's dispatch system at 1pm (AEDT) on Saturday, prompting staff to coordinate paramedics by telephone and handwritten notes.

Despite the shutdown, senior managers say no lives were put in danger and all triple-zero calls were answered.

-----

http://www.techworld.com.au/article/376509/nsw_ambulance_computers_coming_back_online/

NSW ambulance computers coming back online

No lives in danger and all 000 calls were answered despite shutdown, says senior managers

  • AAP (AAP)
  • 14 February, 2011 10:49

Computers which co-ordinate NSW's ambulances are back online in three of the state's regions after a major virus forced staff to shut them down for more than 24 hours.

The virus crept into the Ambulance Service of NSW's dispatch system at 1pm (AEDT) on Saturday, prompting staff to co-ordinate paramedics by telephone and handwritten notes.

Despite the shutdown, senior managers say no lives were put in danger and all triple-zero calls were answered.

-----

http://www.theaustralian.com.au/australian-it/world-focus-on-ambulance-system-failure/story-e6frgakx-1226005951185

World focus on ambulance system failure

SECURITY experts worldwide are expected to home in on an investigation into how a computer virus attacked one of the world's most commonly used medical emergency software systems and brought the NSW ambulance computer aided dispatch system to a halt.

Ambulance Service director of control division, Michael Barnett-Connolly said that on Saturday the virus infiltrated the computer system responsible for automatically dispatching and tracking ambulances, known as VisiCAD.

"Our technician picked up the virus as part of scanning tests in the database boxes," Mr Barnett-Connolly said.

-----

http://www.cfoworld.com.au/news/533892/global-health-scores-e-health-deal/

Global Health scores e-health deal

Report | 18:50, 15th February 2011

By Dylan Bushell-Embling (CFO World)

Australian e-health solution provider Global Health (ASX:GLH) has revealed it has been chosen to provide its secure message delivery, ReferralNet, to Monkey Software.

Monkey Software will use ReferralNet in the Optomate practice management software it develops for its more than 1,000 clients in the Australian optical industry.

-----

http://www.6minutes.com.au/news/urgent-action-to-fix-registration-glitches

Urgent action to fix registration glitches

Federal and state health ministers have agreed that action needed to address ongoing registration problems with the new national registration scheme.

In a meeting with Nicola Roxon in Hobart, minsters agreed to provide additional funding to overcome problems that the Australian Health Practitioners Registration Agency (AHPRA) has been experiencing and restore credibility to the new national body.

They say additional monitoring of AHPRA will be introduced and the Commonwealth will consider ex-gratia payments to cover missed Medicare rebates “so that patients are not disadvantaged by lapsed registration of their health care practitioner who is still practising. “

-----

http://www.australiandoctor.com.au/articles/f9/0c06f0f9.asp

More resources pledged to fix registration

18-Feb-2011

Michael East

HEALTH ministers have pledged more resources to fix the registration fiasco, conceding the performance of the national registration system’s operator has not been good enough.

Since its introduction last July, the Australian Health Practitioners Regulation Agency has been plagued by administrative meltdowns.

Doctors have complained that they never received registration renewal forms or they were sent to the wrong address. Applications submitted have also been unexplainably lost and there have been delays in processing them if they were received by AHPRA.

-----

http://www.mjainsight.com.au/view?post=Discharge+summaries+in+a+%93black+hole%94

Discharge summaries in a “black hole”

AN electronic discharge summary that includes tests pending when patients leave hospital is a good idea, but first the problem of test results disappearing into hospital “black holes” has to be solved, says Dr Mukesh Haikerwal, a national e-health leader and practising GP.

Dr Haikerwal, national clinical lead for the National E-Health Transition Authority, said that, in Australia, hospitals were the stumbling block to the implementation of an electronic test management and discharge summary system.

He was commenting on a systematic review by Australian researchers which showed failure to follow up test results for hospital patients is a substantial problem.

The paper, published online in BMJ Quality and Safety, found the lack of follow-up of laboratory or radiology test results for inpatients ranged from 20.04% to 61.6%, and for patients treated in emergency departments, ranged from 1.0% to 75%, when calculated as a proportion of tests.(1)

-----

http://www.medicalobserver.com.au/news/more-is-less-for-medicare-locals

More is less for Medicare Locals

18th Feb 2011

Caroline Brettingham-Moore

THE Gillard Government’s decision to increase the number of Medicare Locals (MLs) has received a mixed reaction from the divisions of general practice, with some claiming it will stymie and delay health reform.

As part of the revamped COAG deal, Prime Minister Julia Gillard raised the number of MLs beyond the planned 57 to ensure the organisations were more responsive to community needs.

But AGPN chair Dr Emil Djakic said the decision would result in weaker, less effective organisations.

-----

http://www.hospitaliteurope.com/article/24414/iSOFT_expands_in_Nordic_region

iSOFT expands in Nordic region

Tuesday 15th February 2011

iSOFT Group Limited has increased its foothold in Scandinavia and Finland, after an agreement with partners Picis to sell, implement and support its perioperative, anaesthesia and critical care solutions across the region.

Under its expansion plans, iSOFT has opened an office in Kista, Sweden and signed an agreement with Stockholm-based Exonor Technologies for local know-how. An established healthcare IT and clinical specialist, Exonor will provide staff, local knowledge and expertise with the full support of iSOFT’s UK service organisation. iSOFT plans to further expand its presence and product offerings in the region.

-----

http://www.nzdoctor.co.nz/un-doctored/2011/february-2011/14/correction-to-release-on-dunedin-e-prescribing-pilot-%E2%80%93-but-guild-stands-firm-on-prescription-safety-concerns-.aspx

Correction to release on Dunedin e-prescribing pilot – but Guild stands firm on prescription safety concerns

Pharmacy Guild of New Zealand Monday 14 February 2011, 12:18pm

Media release from Pharmacy Guild of New Zealand

The Pharmacy Guild of New Zealand (the Guild) has been asked by the Otago Daily Times to clarify our media statement from 9 February entitled Dunedin Hospital pilot uncovers serious prescribing errors.

Our media release stated that from a sample of 100 paper charts, the electronic prescribing pilot involving two wards at Dunedin Hospital uncovered 2,623 instances of harm or near misses from medication errors last year - most of which were unreported or unrecognised.

-----

http://blogs.computerworlduk.com/the-tony-collins-blog/2011/02/csc-likely-to-keep-its-nhs-it-contracts/

CSC likely to keep its NHS IT contracts

Officials are threatening to end CSC’s NPfIT contracts - but the end is not in sight.

The Department of Health is doing the right things legally: on 4 February 2011 it notified CSC of a breach of contract, relating to a delay in achieving a milestone at Pennine Care NHS Foundation Trust.

The breach is disputed by CSC, so it looks as if the two sides are locked in a legal battle. Indeed it’s customary for the DH, when giving statements to the media, to say it will not discuss commercial negotiations. But this time a spokesman for the DH told E-Health Insider:

“We can confirm that the Department of Health is considering the options available under the current contract, including termination.”

-----

http://www.hospitaliteurope.com/article/24400/iSOFT_wins_two_NHS_orders_for_Savience_patient_kiosks

iSOFT wins two NHS orders for Savience patient kiosks

Monday 14th February 2011

Two more NHS trusts have ordered patient check-in kiosks from iSOFT in deals totalling £275,000, under moves to cut patient queues and free receptionists and nurses.

West Hertfordshire Hospitals NHS Trust is taking eight Savience self-service kiosks for outpatient departments at Watford General, Hemel Hempstead, and St Albans City hospitals. The trust deals with 374,000 outpatient appointments a year across the three hospitals. The deal is for a fully managed service over five years and includes six plasma screens and audio equipment for patient calling.

North Cumbria University Hospitals NHS Trust has ordered two kiosks initially for the West Cumberland Hospital at Whitehaven, under a proof-of-concept project. Current plans are for further kiosks here and the Cumberland Infirmary in Carlisle. The trust handles 270,000 outpatient attendances a year across the two sites.

-----

http://www.theage.com.au/victoria/myki-looks-safe-at-least-in-melbourne-20110214-1atny.html

Myki looks safe, at least in Melbourne

Royce Millar

February 15, 2011

THE troubled myki transport smartcard could survive in a scaled-back form, although the Baillieu government may defer a final decision until next week.

With hundreds of millions already invested and the system largely in place and improving, transport industry and government insiders yesterday agreed the Coalition was likely to persevere with the smartcard.

Sources said yesterday the government was looking closely at modifying myki, a real possibility being to limit its roll out to Melbourne. A separate system would apply for regional transport. Mr Baillieu had hoped to make a definitive announcement this week.

-----

http://www.heraldsun.com.au/news/victoria/time-for-a-decision-on-myki/story-e6frf7kx-1226005429999

Time for a decision on myki

  • Stephen McMahon, state politics editor
  • From: Herald Sun
  • February 14, 2011 12:01AM

Experts say taxpayers could face a $2b bill if the government scraps Myki and replaces it with another ticketing system. Picture: Rob Leeson Source: Herald Sun

PRESSURE is building on the Baillieu Government to keep the troubled myki ticketing systems.

Transport experts, commuters and unions have condemned plans to axe myki.

It's estimated taxpayers would face a $2 billion bill if myki was dumped and replaced with a new system.

-----

http://www.theage.com.au/victoria/no-fatal-flaw-to-justify-scrapping-myki-says-expert-20110216-1avo4.html

No 'fatal flaw' to justify scrapping myki, says expert

David Rood, Jason Dowling

February 16, 2011 - 10:38AM

THERE is no "fatal flaw" with myki that would justify scrapping the $1.35 billion ticketing system, according to a senior transport expert.

While myki has had been plagued by a long list of glitches, including incorrect balances and a delayed introduction to trams, there is not a system-wide problem threatening the viability of the system, according to the source who did not wish to be identified.

The number of complaints about myki and calls to the myki call centre have been trending downwards, they said.

-----

http://www.theaustralian.com.au/news/nation/rhetoric-changes-as-nbn-rural-promises-qualified/story-e6frg6nf-1226007829781

Rhetoric changes as NBN rural promises qualified

  • Mitchell Bingemann and Lauren Wilson
  • From: The Australian
  • February 18, 2011 12:00AM

The federal government has backed away from promises that its National Broadband Network would deliver country dwellers download speeds of at least 12 megabits per second.

When the $36 billion project was announced in April 2009, the then Rudd government guaranteed that the population living outside the footprint of the 100mbps fibre-optic network would be served by "next-generation wireless and satellite technologies that will be able to deliver 12 megabits per second or more".

However, Broadband Minister Stephen Conroy and the NBN Co building the network have changed the rhetoric and are now pledging that it will only provide wireless-served residents "peak speeds of at least 12 megabits per second" -- meaning actual speeds could be significantly lower.

-----

http://www.theaustralian.com.au/business/in-depth/backlash-looms-over-nbn-rollout/story-e6frgaif-1226005390341

Backlash looms over NBN rollout

LABOR faces the prospect of a widespread backlash when it moves from the trial phase to a nationwide rollout of its National Broadband Network.

A survey by The Australian of 12 councils near NBN test sites found the majority reporting a mixture of apathy, scepticism and hostility towards the NBN among residents.

Mayors said their constituents either did not want the scheme or thought the money could be better spent elsewhere. All but one thought the installation of overhead cables, 31,000km across the country, would spark an outcry.

Some of the strongest opposition was reported by councils in northeast NSW, in and around the electorates of independent federal MPs Tony Windsor and Rob Oakeshott, who have argued vigorously in favour of the NBN.

The findings follow revelations by The Australian that some residents in the Kiama Downs test site on the NSW shire of Wingecarribee are unhappy with the way the network is being installed.

-----

http://www.smh.com.au/technology/technology-news/telstra-superfast-4g-wireless-sparks-debate-over-nbn-20110215-1au0i.html

Telstra super-fast 4G wireless sparks debate over NBN

Ben Grubb

February 15, 2011 - 11:00AM

Telstra will significantly upgrade its mobile network to take advantage of fast 4G technology that will allow users to obtain speeds similar to home ADSL broadband connections while on the go.

The move has sparked fresh debate over the viability of the national broadband network (NBN).

The telco will use new 4G technology to boost mobile internet speeds in capital cities and some regional areas by the end of the year.

Telstra chief executive David Thodey said the "leading-edge" technology will help the company meet growing demands for mobile data, "which is doubling every year as customers move to adopt data-hungry smartphones, mobile modems and tablets".

-----

http://www.theaustralian.com.au/australian-it/service-providers-wring-more-speed-out-of-copper-networks/story-e6frgakx-1226005975254

Service providers wring more speed out of copper networks

AUSTRALIAN internet providers continue to squeeze extra speed from their networks without help from the federal government's $36 billion National Broadband Network, according to research.

Average broadband speeds in Australia were 10 per cent higher in the second half of last year compared with the previous six months, according to the study by British analyst Broadband Expert.

The study, revealed exclusively to The Australian shows the average speed of a broadband connection during the second half of last year was about 5.47Mbps, compared with 4.95Mbps for the previous half.

-----

http://www.computerworld.com.au/article/376946/open_office_dilemma_openoffice_org_vs_libreoffice/

Open office dilemma: OpenOffice.org vs. LibreOffice

Dueling open source alternatives to Microsoft Office match word processors, spreadsheets, and much more; which one should you choose?

OpenOffice.org is one of the leading competitors to the Microsoft Office suite of business productivity applications. Originally developed as StarOffice in the late 1990s, the suite had been managed in recent years by Sun Microsystems as an open source project. But when Oracle acquired Sun in April 2009, the future of Sun's software offerings -- particularly free ones like OpenOffice.org -- was called into question. Before long, key OpenOffice.org developers, unhappy with the status quo under Oracle, began defecting from the project.

The result was LibreOffice, a new fork of the OpenOffice.org code base that's maintained by a nonprofit organization called the Document Foundation. LibreOffice looks like OpenOffice.org and it runs like OpenOffice.org. It even reads and writes OpenOffice.org's OpenDocument file formats. The difference is that LibreOffice is being developed in a fully community-driven way, without oversight from Oracle. (The "libre" in the suite's name is derived from a Latinate root meaning "liberty.")

10 great free desktop productivity tools that aren't OpenOffice.org

The question is, which suite should you use? Both OpenOffice.org and LibreOffice recently announced version 3.3.0 of their respective wares. Both are available as free downloads (although Oracle also sells a version of OpenOffice.org that includes commercial support). Which one will be the better bet for now or in the foreseeable future? I installed both to find out.

-----

Enjoy!

David.