Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Wednesday, November 16, 2016

Talk About A Report That Tells You Nothing At All Useful! This One Rates!

This popped up last week:

OAIC told of 94 My Health Record-related breaches in 2015-16

Over the previous financial year, Australia's Information Commissioner found 94 breaches affecting a total of 98 healthcare recipients that held a My Health Record.
By Asha McLean | November 10, 2016 -- 04:41 GMT (15:41 AEDT) |
During the 2015-16 financial year, the Office of the Australian Information Commissioner (OAIC) received 16 mandatory data breach notifications, which recorded 94 separate breaches.
According to the Annual report of the Australian Information Commissioner's activities in relation to digital health 2015-16 published on Thursday by Australian Information Commissioner and Australian Privacy Commissioner Timothy Pilgrim, the 94 separate breaches affected a total of 103 healthcare recipients, 98 of whom had a My Health Record at the time of breach.
In his report [PDF], Pilgrim said the OAIC received three data breach notifications from the system operator, with the first of the notifications relating to MyGov accounts held by healthcare recipients being incorrectly linked to the My Health Records of other healthcare recipients.
The second and third notifications related to unauthorised My Health Record access by a third party, the report says.
13 notifications were reported by the chief executive of Medicare and included five notifications that were about five separate data breaches related to intertwined Medicare records of healthcare recipients with similar identifying information, which resulted in the Medicare claims data belonging to one healthcare recipient being available in the digital health record of another.
The report says the remaining eight notifications involved 86 separate breaches in which Medicare claims data was uploaded to incorrect digital health records.
"These breaches were identified from the Medicare compliance program conducted by the Department of Human Services," the report explains.
Lots more here:
You can see the reports for the last few years here:
Here is the 2015-16 Annual Report Executive Summary.
Executive summary
This annual report sets out the Australian Information Commissioner’s digital health compliance and enforcement activity during 2015–16, in accordance with s 106 of the My Health Records Act 2012 (My Health Records Act) and s 30 of the Healthcare Identifiers Act 2010 (HI Act). The report also provides information about the Office of the Australian Information Commissioner’s (OAIC) other digital health activities, including its assessment program, development of guidance material, provision of advice, and liaison with key stakeholders.
This was the fourth year of operation of the My Health Record system and the sixth year of the Healthcare Identifiers (HI) Service, a critical enabler for the My Health Record system and digital health generally.
The management of personal information is at the core of both the My Health Record system and the HI Service (collectively referred to as digital health in this report). In recognition of the special sensitivity of health information, the My Health Records Act and the HI Act contain provisions that protect and restrict the collection, use and disclosure of personal information.
The Australian Information Commissioner oversees compliance with those provisions and is the independent regulator of the privacy aspects of the My Health Record system and the HI Service.
The 2015–16 financial year saw significant changes made to the My Health Record system.
The system started in 2012 as an opt–in system where an individual needed to register in order to get their My Health Record. However, from March 2016, the Australian Government commenced a trial of opt–out system participation in Far North Queensland and in the Nepean Blue Mountains region of NSW. A My Health Record has now been created for each individual living in those areas, unless the individual chose to opt–out of participating in the trial. Changes to the My Health Records Act introduced by the Health Legislation Amendment (eHealth) Act 2015 enabled the trial to be undertaken.
That amendment Act also introduced a number of other changes across digital health legislation and the Privacy Act 1988 (Privacy Act), including streamlining the personal information handling authorisations, and introducing additional civil and criminal penalties for privacy breaches.
In 2015–16, the OAIC received 16 mandatory data breach notifications. These notifications recorded 94 separate breaches affecting a total of 103 healthcare recipients, 98 of whom had a My Health Record at the time of the breaches. Five of these notifications remain open at the end of the reporting period.
The OAIC received one complaint regarding the My Health Record system and no complaints relating to the HI Service. In addition to handling data breach notifications, the OAIC carried out a full program of digital health–related work, including:
commencement of three1 privacy assessments and completion of two assessments from the previous year
commenting on draft legislation and preparing a submission to the Senate Community Affairs Legislation Committee inquiry into the Health Legislation Amendment (eHealth) Bil 2015
providing advice to the Department of Health (Health) on a range of privacy matters and documents in connection with the planning for, and conduct of, the opt–out trials
providing advice to various stakeholders on privacy compliance obligations in relation to the My Health Record system, including close collaboration with peak health bodies on APP1 privacy policy templates
developing, revising and updating guidance materials for a range of health and consumer audiences, including publishing consumer fact sheets containing key privacy information on the opt–out trials
publishing the OAIC’s Guide to mandatory data breach notification in the My Health Record system, which explains the mandatory reporting obligations under the My Health Records Act and outlines the steps for dealing with a data breach
   monitoring developments in digital health, the My Health Record system and the HI Service.
The OAIC’s digital health activities were carried out under a memorandum of understanding (MOU) with Health, signed on 30 June 2015 and which continued to 30 June 2016. More information about the OAIC’s MOU with Health is provided below in section 2 of this report. The MOU can be accessed on the OAIC’s website: oaic.gov.au.
----- End Extract
Reading the detail of the report you discover.
1. The OAIC was paid over $1.8M for its year of monitoring.
2. It looks like they need to establish a new relationship with ADHA after June 30, 2016.
3. The report identifies a fair few breaches (50+) (as in the article above) but really does not explain what had happened to the people impacted.
4. Someone made a complaint but as far as I can tell there was no explanation of who, what how etc.
5. The report seems rather repetitive.
Overall I don’t felt we are all that much the wiser about all these breaches and what has been done to prevent them in the future.
(I have a suspicion it is mostly due to errors in the IHI data, but this does not seem to be made clear)
We all deserve more transparency!
David.

Tuesday, November 15, 2016

ADHA Needs To Fund Some Serious Research As Part Of Its Strategy Development Process. We Need Much More Than Talk And Individual Opinions!

Note: This is a DISCUSSION DRAFT!

In the last few days I have been closely watching the ADHA as it consults on the planned new National Digital Health Strategy.
Thus far what we have seen has been a very short positioning paper - which I have commented on here:
and conduct of a rather limited questionnaire which I have mentioned here:
as well as Tim Kelsey visiting a wide range of actors within the e-Health ecosystem and some presentations / town-hall meetings.
Here is the link to the consultation web-site.
Here is the CEO’s message:

Message from the CEO

People want to take advantage of the opportunities that new technologies offer. Many patients want to be more informed and involved with their own care and learn how to prevent illness and improve wellbeing. Clinicians and carers want to be able to securely share information so they can provide safe, high quality services that are better co-ordinated around a person’s needs.

"This is an opportunity for the whole community to decide how it wants to engage with new technologies to support better health and care. It is not just about us – but for future generations as well".

Tim Kelsey - CEO, Australian Digital Health Agency

The Australian Digital Health Agency was created in July by the Australian Government to drive the development and delivery of Australia’s digital health.
Australia needs a new National Digital Health Strategy which will set out the priorities for national coordination and investment in the digital health solutions that will shape the future of our health system. We’re engaging with all areas of the community – including consumers, clinicians, healthcare providers, peak and advisory bodies, research and science, industry, and technology – to ensure the work we do is shaped around their needs, wants and aspirations. The findings from the national consultation will be used to develop a national digital health strategy for delivery to Government in 2017.
There are a number of ways you can get involved. We’ll be holding a series of community-based town halls, meetings with health and care stakeholders, providers and funders. The face-to-face events will be supported by this website and an online survey to help drive the development of the strategy.
I encourage you to have your say - what do you want from a modern healthcare system?
Tim Kelsey
CEO, Australian Digital Health Agency
Follow Tim on Twitter @tkelsey1
Here is the link:
Having reviewed all this material and listened to recent ADHA presentations there is one glaring gap / deficiency in this process.
The issue is that, to be honest and sadly elitist, the public simply ‘do not know what they don’t know!’
The way to address this gap it to have the ADHA develop / sponsor a range of in-depth discussion / research / option / future papers that can inform public discussion.
Among the topics that need to be addressed (in no particular order) are:
1. A review of just what makes sense as the national objectives for Digital Health over the next decade. This should be determined and scoped by a realistic and in-depth review of the national and global evidence for what works, what doesn’t and what makes a positive difference to health outcomes and patient safety. This needs to be new research and not based on all the ‘hand waving’ earlier studies which have never actually delivered on expectations.
2. A review of what organisational capabilities, at what scale, are optimal for delivery of e-health capabilities, support, services etc.
3. An in-depth review of the governance and operational delivery of all the Commonwealth and State entities that need to interact and co-operate for e-Health to be successful. We need to be clear-eyed regarding what has been done well and what has not – and to try and understand why what has worked has and vice versa.
4. A frank review of just where we are up to overall in the e-health ecosystem nationally in both clinical, hospital, pharmacy, allied, diagnostic and consumer areas and how well what we have is working, what it is costing and delivering, and where improvement is needed. This is the base information that is needed to plan forward.
5. A thorough and comprehensive review of private sector activity within the e-health ecosystem and what solutions and capabilities they offer and how their skills and capabilities can be best utilised in the national effort while at the same time recognising the commercial needs of the private sector.
6. A review that aggregates the information needed for education and development of both the users of and the deliverers of e-health. Having a skilled and responsible workforce is crucial.
In summary there is a great deal of work to be done to objectively work out what is feasible, worthwhile and needed to serve the technology needs of the health sector and to assess just where we are now and how to move from here to where, it is agreed, we need to be.
We don’t want to get to the end of a consultation process to discover that ‘If I wanted to get there I would not start from here!’.
Please let me know what your research list would look like…
David.

Monday, November 14, 2016

Weekly Australian Health IT Links – 14th November, 2016.

Here are a few I have come across the last week or so.
Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

Sadly another big week in the news for SA Health and ePAS in all the wrong ways again.
Otherwise we have more from the ADHA and some rising e-Health Security concerns. Lots to browse!
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Your health information is neither safe nor secure

RN
By Antony Funnell for Future Tense
12 November, 2016
E-health files in the United States are being used for identity fraud and by paedophiles, according to a new report that highlights the vulnerabilities of online health systems.
That finding is contained in the Washington-based Institute for Critical Infrastructure Technology's Your Life, Repackaged and Resold report into hacking.
The institute's James Scott told Future Tense the level of hacking was "massive", and that many health organisations have simply failed to keep pace with network security needs.
He said the health sector had come under increasing pressure from criminal gangs as vulnerabilities in other key sectors such as finance had gradually been addressed.
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OAIC told of 94 My Health Record-related breaches in 2015-16

Over the previous financial year, Australia's Information Commissioner found 94 breaches affecting a total of 98 healthcare recipients that held a My Health Record.
By Asha McLean | November 10, 2016 -- 04:41 GMT (15:41 AEDT) | Topic: Security
During the 2015-16 financial year, the Office of the Australian Information Commissioner (OAIC) received 16 mandatory data breach notifications, which recorded 94 separate breaches.
According to the Annual report of the Australian Information Commissioner's activities in relation to digital health 2015-16 published on Thursday by Australian Information Commissioner and Australian Privacy Commissioner Timothy Pilgrim, the 94 separate breaches affected a total of 103 healthcare recipients, 98 of whom had a My Health Record at the time of breach.
In his report [PDF], Pilgrim said the OAIC received three data breach notifications from the system operator, with the first of the notifications relating to MyGov accounts held by healthcare recipients being incorrectly linked to the My Health Records of other healthcare recipients.
The second and third notifications related to unauthorised My Health Record access by a third party, the report says.
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EPAS computer crash forces Queen Elizabeth Hospital to revert to paper patient records

November 8, 2016
A glitch in an electronic patient records system has thrown medical care into chaos at a number of South Australian hospitals including Adelaide's Queen Elizabeth Hospital (QEH).
A software error in the EPAS (Enterprise Patient Administration System) caused the system to slow down to the point it could no longer be used.
The failure lasted for about 10 hours, until it was restored early this morning.
The costly shift from paper records to an electronic system across the state's hospitals has been controversial at times, and so far has only taken place at the QEH, Noarlunga, Repatriation General Hospital and at Port Augusta.
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Troubled EPAS electronic records system crashes at Queen Elizabeth Hospital creating major headache

KATRINA STOKES, BRAD CROUCH, The Advertiser
November 8, 2016 10:13am
A 10-HOUR computer crash at an overcrowded Queen Elizabeth Hospital was a “dangerous, chaotic crisis” and potentially fatal for patients creating major problems for medical staff, the state’s peak doctors union says.
Both the Health Minister Jack Snelling and SA Health heads have assured South Australians patient safety was not put at risk during the ordeal, which meant hospital staff had limited or no access to patient records.
The EPAS (Enterprise Patient Administration System) crashed at 2pm on Monday after a software glitch and wasn’t restored until about midnight.
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Adelaide hospitals hampered by nine-hour system outage

By Paris Cowan on Nov 8, 2016 6:15PM

EPAS glitch reportedly takes patient records offline.

South Australia’s health department is investigating what caused a nine-hour outage to its notorious EPAS system across three major Adelaide hospitals on Monday night.
Between 3pm and midnight Adelaide time, the critical medical records system became unusable or completely unavailable at the Queen Elizabeth Hospital, the Repat Hospital, and the Noarlunga Hospital. The three sites are the first to be hooked up to the electronic patient administration system (EPAS).
SA Health CIO Bill Le Blanc today apologised for the glitch, which he said was caused by a rogue piece of software that suddenly began to consume all the compute resources assigned to EPAS.
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What is South Australia's EPAS patient record system?

November 8, 2016
South Australia's Enterprise Patient Administration System (EPAS) is part of the State Government's ambitious plans to develop an electronic medical record that can be used in hospitals and other health services.
It stores a person's medical history and can be accessed by doctors, nurses and paramedics.
If a patient is prescribed a medication, has an allergy or has just been in hospital recently, that information is made available to health workers.
All Australian states and territories will eventually use electronic health records under a national agreement.
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Government caution on open access data regime

  • The Australian
  • 12:00AM November 7, 2016

Richard Gluyas

Scott Morrison says the government will be mindful of any “unintended consequences” when it considers last week’s draft Productivity Commission proposal to move to an open-access regime for data.
Among the possible consequences of the groundbreaking recommendation flagged by some banks would be the withdrawal of the 100 per cent security guarantee provided to customers if data is shared with third parties at greater risk of fraud.
Commonwealth Bank, for example, said in its submission to the commission that customers enjoyed the backing of the bank’s security guarantee, which is supported by the provisions of the ePayments Code.
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De-identification/re-identification - what’s all the fuss about?

Blog TechKnowChat

Australia, USA November 8 2016
Recently, Attorney-General George Brandis announced that he intends to introduce to Parliament amendments to the Privacy Act 1988 (Cth) that would make it a criminal offence to re-identify Commonwealth Government data that has been stripped of identifying markers. Under the proposed amendments, it would also be an offence to counsel, procure, facilitate, or encourage anyone to re-identify Commonwealth Government data, and to publish or communicate any re-identified dataset. It is understood that researchers will be exempt from prosecution under the proposed new regime.
This raises the important questions of why such attention is being placed to this issue and how supposedly de-identified information is able to be re-identified in the first place.
The release of data has obvious benefits from a public policy perspective. The Attorney-General’s media release provides that, ‘our ability to deliver better policies and to solve many of the great challenges of our time rests on the effective sharing and analysis of data’. It is for this reason that governments around the world are tending implement policies that favor data transparency. In accordance with the Australian Government Public Data Policy Statement, the Commonwealth Government frequently publishes non-sensitive and anonymised data on data.gov.au.
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More funds to fight ‘real threat’ of superbugs, says Sussan Ley

  • The Australian
  • 12:00AM November 11, 2016

Sean Parnell

Health Minister Sussan Ley has warned of the “real threat” of ­antibiotic-resistant bacteria, as the federal governments funds a new prevention campaign and makes available research funding in the fight against superbugs.
Addressing Australia’s high rate of antibiotic use was a priority but surveillance was also important,Ms Ley said yesterday.
…..
A data and infrastructure platform will support clinical quality registries, data management (building on existing e-health ­investments), communicable disease control and the fund itself.
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Medibank's system overhaul woes put pressure on call centre

By Allie Coyne on Nov 9, 2016 9:33AM

Insurer to boost support resources by Christmas.

Medibank's struggle with the implementation of its new policy management platform is putting pressure on its contact centre, prompting the health insurer to pour more resources into customer support to ease the strain.
The company is nearing the end of a four-year, $150 million overhaul of its core policy and customer relationship management systems.
The overhaul centres on Project DelPHI, the introduction of a single SAP software suite for Medibank's policy, premium and product management systems, implemented with the help of IBM.
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What happened when an Australian hospital went digital?

Antony Scholefield | 9 November, 2016
IT experts often promise that healthcare, whether it’s in GP clinics or hospitals, will be better after new digital systems are rolled out.
But what about the weeks or months of upheaval during the implementation process?
When the Princess Alexandra Hospital in Brisbane underwent a ‘conversion’ in December 2015 to become Australia’s first tertiary digital hospital, researchers from the hospital, Metro South Health and the University of Queensland were watching to see how it unfolded.
Previous experience suggested that a digital upgrade on such a large scale — the hospital has 6529 staff members and 833 overnight beds — would lead to a mortality spike.
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Why I’m behind digital health

Friday, 11 November 2016
“Can you give me a call when you’re free, love mum.”
The message flashed up on my phone and my heart dropped. I knew something was up. My mum’s attempts at ‘text speak’ usually end up with half a screen of rambled shortcuts that I need to look up urban dictionary to decipher.  This, on the other hand, was too short for comfort.
I quickly made my excuses and rushed out of the conference I was in and gave her a call. My mother had shattered her shoulder and was in hospital waiting to find out what would happen. The kicker though, she was alone, and in New York.
My mum had dreamed of visiting New York her whole life and now that she had semi-retired she ventured off on the trip of a lifetime to see the Big Apple only to end up slipping on the stairs of her hotel and ending up in hospital.
Thus began a frustrating, challenging few days trying to figure out if she was safe to fly, how to get her home to New Zealand and how to get her medical records.
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  • Nov 6 2016 at 6:30 PM

Trials indicate increasing patient confidence in My Health Record

Martin Bowles says about 25,000 health summaries a week were being uploaded in October
by Hugh Arnold
Since his appointment in 2014, the secretary of the Department of Health, Martin Bowles, has been on a mission to promote culture change for everybody involved in the healthcare industry, including his own department.
"I did set out quite specifically in the early days to build strategic policy and innovation as the centrepiece. And what drove that was setting up data analytics, evaluation and research.
"It was a capability we once had for an old world. We now need to build it for the new world. If we don't understand the data and what is happening out there, how are we actually going to make informed policy decisions? And if you can't drive it culturally in our organisations, it won't catch on," Bowles said at the recent Innovation in Healthcare roundtable co-hosted by The Australian Financial Review and Philips.
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Delay for national schools vaccination register

Clare Pain | 7 November, 2016 | 
The Federal Government has deferred plans to replace the National HPV Register with a new Australian Schools Vaccination Register.
In an announcement made on Friday, the Department of Health said it had discontinued a tender process for the creation of an Australian Schools Vaccination Register planned for 2017.
The department said the need for a schools vaccine register was now in doubt because the requirement for a Year 7 adolescent pertussis booster dose was being reviewed by the Australian Technical Advisory Group on Immunisation (ATAGI). 
The only other vaccination carried out in schools — varicella catch-ups for adolescent cohorts —  is due to cease by 2018, raising the possibility that HPV would become the only vaccine included on the register.
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Software fault strikes Centrelink

  • The Australian
  • 1:59AM November 12, 2016

Supratim Adhikari

Centrelink’s IT systems have been revived with the Department of Human Services blaming a software fault for temporarily knocking out a number of services provided by it.
The department added that the outages were localised and had now been fully restored.
“There has not been a national outage,” Department of Human Services general manager Hank Jongen said.
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  • Updated Nov 6 2016 at 6:30 PM

Your GP may soon know more about you

by James Sherbon
The GP consultation of the future will be a very different type of meeting, thanks to much greater data availability and wearable technology, says a senior CSIRO executive.
Dr Rob Grenfell is the recently appointed director of Health and Biosecurity at the CSIRO with a respected healthcare background in the private sector at BUPA, and crucial work including the National Aboriginal Health unit at the National Heart Foundation – and, as usefully, as a general practitioner.
"This is actually where the riches of data will be available to help. I like to reflect on where we are going. What do we actually want to look at?"
Speaking at the recent Innovation in Healthcare roundtable co-hosted by The Australian Financial Review and Philips, Grenfell says the patient of the future will be rated by a whole range of things that are actually occurring – whether implantable or wearable or at a distance – and are actually valid health indices.
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How to find a good app for mental health

November 7, 2016 7.26am AEDT
Some mental health apps claim to track your mood over time, while others claim to “cure” your mental ill health with hypnosis. Adobe

Authors

  1. David Bakker
Doctor of Clinical Psychology Candidate, Monash University
  1. Nikki Rickard
Associate Professor of Psychology, Monash University
Search for “stress”, “depression”, “anxiety”, or “mental health” in the app store on your mobile device and you are confronted with a bewildering array of options. Some apps claim to track your mood over time, while others claim to “cure” your mental ill health with hypnosis.
Apps hold amazing potential as mental health and wellbeing tools. You can carry them everywhere, engage with them in real time as you’re experiencing distress, and interact with them in a completely different way to other self-help tools. But it is important to know which apps you can rely on for good support, and which might even do you harm.
There is no current accreditation system for apps designed to improve or support mental health. And while some respectable organisations have lists of recommended apps, such as ReachOut.com and eMHPrac, very few of these apps are supported by experimental evidence. This means there is no way of knowing whether they actually help or not.
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  • Nov 6 2016 at 6:30 PM

Big data can sit comfortably with healthcare

by Nicole Pierre
If there is one sector where big data has already found a natural home, it's in the world of healthcare.
At the recent Innovation in Healthcare roundtable co-hosted by The Australian Financial Review and Philips, CEO of Lorica Health Paul Nicolarakis said what's exciting is the way data is now being used. He says we are seeing the combination of technological advances and societal comfort starting to converge and this is allowing really interesting things to be done.
Yet while we are seeing data being utilised to improve clinical outcomes, Nicolarakis says, there are no automated ways for the clinicians to actually see how they are performing as yet. And while he is a strong believer in data sharing across the board, clinicians should be the first to look at their own data.
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  • Updated Nov 6 2016 at 6:30 PM

Taking the best medical equipment home generating results

by Jonathan Porter
In an Australian first, chronically ill patients in Queensland are being given hi-tech medical testing equipment to use at home, and linking them with on-call medical staff.
Twenty patients at West Moreton Hospital in Ipswich are taking part in the trial of MeCare, a personalised connected health management program, which the hospital undertook to save lives, conserve scarce resources, improve outcomes, and to keep patients out of the emergency department unless absolutely necessary.
The equipment includes a secure tablet which throws all the patient's records into the cloud and enables them to video-conference with physicians and nurses, and the tools to test blood pressure, heart-rate and blood oxygen.
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IBM’s Watson to use genomic data to defeat drug-resistant cancers

The five-year, US$50 million project will study thousands of drug-resistant tumors
Lucas Mearian (Computerworld (US)) 10 November, 2016 22:00
IBM's Watson artificial intelligence platform has joined forces with researchers at MIT and Harvard to study how thousands of cancers mutate to become resistant to drug treatments that initially worked to beat back the disease.
By discovering how cancers adapt to overcome drug therapies, researchers at MIT's and Harvard's Broad Institute genomics research center hope to develop a new generation of therapies that cancers cannot circumvent.
While a growing number of treatments can hold cancers in check for months or years, most cancers eventually recur, according to the Broad Institute researchers. This is in part because tumors acquire mutations that make them drug resistant.
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NZHIT leading the way to provide exciting new collaborative health data

The New Zealand Health, Information and Technology (NZHIT) has begun a process of setting up a system to help create cutting-edge national patient data information to help improve health services for all Kiwis in need.
Patients’ health data needs to be available anywhere, anytime, on any device by those who have authority to access it, such as clinicians and the patients themselves, chief executive Scott Arrol says.
NZHIT is developing a vision and charter to provide leadership in the creation of an interoperable e-health system where all people involved in healthcare - including patients - produce more efficient and cohesion healthcare.
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  • November 4 2016

Why light bulbs may be the next hacker target

·         John Markoff
  • 27 reading now
The so-called Internet of Things, its proponents argue, offers many benefits: energy efficiency, technology so convenient it can anticipate what you want, even reduced congestion on the roads.
Now here's the bad news: putting a bunch of wirelessly connected devices in one area could prove irresistible to hackers. And it could allow them to spread malicious code through the air, like a flu virus on a plane.
Researchers reported in a paper released on Thursday that they have uncovered a flaw in a wireless technology that is often included in smart home devices such as lights, switches, locks, thermostats and many of the components of the much-ballyhooed "smart home" of the future.
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Enjoy!
David.

Sunday, November 13, 2016

I Think The ADHA Needs Some Help Getting The Tone And Depth Of Its Communication And Consultation Right.

This blog was posted late last week on the ADHA site.

Why I’m behind digital health

Friday, 11 November 2016
“Can you give me a call when you’re free, love mum.”
The message flashed up on my phone and my heart dropped. I knew something was up. My mum’s attempts at ‘text speak’ usually end up with half a screen of rambled shortcuts that I need to look up urban dictionary to decipher.  This, on the other hand, was too short for comfort.
I quickly made my excuses and rushed out of the conference I was in and gave her a call. My mother had shattered her shoulder and was in hospital waiting to find out what would happen. The kicker though, she was alone, and in New York.
My mum had dreamed of visiting New York her whole life and now that she had semi-retired she ventured off on the trip of a lifetime to see the Big Apple only to end up slipping on the stairs of her hotel and ending up in hospital.
Thus began a frustrating, challenging few days trying to figure out if she was safe to fly, how to get her home to New Zealand and how to get her medical records.
Thirty minutes on hold to the reception at Langone hospital in New York to then be told no you need to speak to the records department, who finish work at 2pm, which happens to be 6am in Australia…. Call back the next day to be told please write us a letter and sign it and mail it to this address and pay $125USD and we’ll send you the X-rays in two weeks. Oh you want them sent overseas? We don’t do that…. And don’t get me started on trying to deal with the insurance company….
There’s nothing more important than our health and the health of those we care about.  I’m sure most of us have stories of frustration navigating the health system.  It was in fact due to my own experience as a patient that I started to get involved in digital health back in the early days of the National E-Health Transition Authority (NEHTA).
In both Australia and the UK I worked in various digital roles for companies such as Accenture, T-Mobile and MTV.  At MTV I was the Director of Mobile, which when I started was mostly focused on ringtones and voting via SMS, but we could see the shift was starting as the iPod came out in 2001 and consumer behaviour started to adapt as the internet became mainstream and people chose to undertake tasks online such as banking, booking travel, being entertained and even finding love.
I was lucky enough to work with some incredible people who instilled in me the ways of design thinking, understanding user needs and not being afraid to ask ‘why not?’ and try new things. My team developed the world first made for mobile TV channel and a range of new multiplatform solutions for various shows such as the MTV awards, Jackass and the Osbournes.
So when I got sick and had my first interactions with the health system I found it difficult to understand why all this brilliant technology and innovation was being used by the commercial sector to improve service delivery and provide new opportunities for growth, yet in health it didn’t seem to be the case.
What a fantastic opportunity to make life better for people at a time when they really need it!
This was one of the big drivers for me to get into digital health, and it still motivates me today, how do we utilise technology to better understand the needs of our stakeholders, improve workflows, design better systems and make data driven decisions that create better health outcomes for all Australians.

Being part of the Australia Digital Health Agency, working with smart people who care about making a difference and who choose to see the challenges as opportunities to make things better. That’s something I’m immensely proud to be part of.
You too can have your say.  Whether you’re a patient, a member of the public, a healthcare provider, scientist or researcher, entrepreneur or technology innovator. Tell us what is important to you so that what we do is shaped around what you need conversation.digitalhealth.gov.au/
Rachel De Sain is the Agency’s Executive General Manager, Innovation and Development
Here is the link:
A few comments:
1. Suggesting that annoying experiences with the US Healthcare system (which pretty much anyone who lives there is more than familiar with) is a reason for working on Digital Health in Australia I found to be drawing a rather long bow as was the link between experience with MTV and our present e-Health problems.
I really think the ADHA needs to be rather more hard- nosed and practical, as well as more focussed on just what the issues are that need to be solved.
For instance, this blog could have been a really interesting discussion of how expected changes in the next decade in areas like blockchain, machine learning, IBM’s Watson, 5G networking etc. may impact the health system in general and e-health in particular might have been fun.
2. While on this depth topic I have to say the questions I answered on the ADHA web site when asked my views on digital health had a similar impact on me to the recent discussion paper I mentioned in last Sunday’s blog. It reflected a much narrower focus than I would have liked to see at the beginning of a consultation process. Rather like all those Trump voters (and I am certainly NOT one!) I think we need to ‘blow up the place’ and then rebuild on the basis of global lessons learned as well as local experience. (This implies much deeper review of what has gone on here and around the world for the last 2 decades)
I really hope we can see an enhancement of what ADHA is doing to wind up the depth and insight in the planning process and not wind up with more of the same. Go and answer the questionnaire and let us (and ADHA) know what you think!
David.