Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Monday, March 26, 2018

Weekly Australian Health IT Links – 26th March, 2018.

Here are a few I have come across the last week or so. Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

An interesting week with personal privacy and data privacy being on top of the agenda with the Facebook / Cambridge Analytica saga  grabbing world headlines and Telstra Health having a rather problematic data breach with Argus Secure Messaging Software.
Enjoy the browse.
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Medical records exposed by flaw in Telstra Health's Argus software

By Ben Grubb
Updated22 March 2018 — 8:19amfirst published at 8:09am
A flaw in medical software used by more than 40,000 Australian health specialists and distributed by Telstra has potentially exposed Australians' medical information to hackers, who have been logging into practitioners' computers and servers to carry out illegal activities.
Called Argus, the software is used by hospitals, GPs, specialists, primary health networks and allied health providers. According to Telstra Health, which acquired the software in 2013, these customers "trust Argus to securely communicate confidential patient information quickly and reliably, in-line with privacy standards".
The flaw in the "secure" messaging software is specifically leaving computers with remote desktop software installed wide open, because, a medical industry source told Fairfax Media, it creates a separate username with a static default password that allowed for an easy intrusion.
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Flaw in Telstra Health's Argus software exposed medical records to hackers

Lynne Minion | 22 Mar 2018
Telstra Health has taken steps to close cybergaps and help out its healthcare customers after the company became aware that medical records were being left exposed by a flaw in its Argus software.
Used by more than 40,000 providers, including hospitals, GPs, specialists, primary health networks and allied health providers, a flaw in the electronic messaging service’s software could have left Australians' health information vulnerable to cyberattack, according to a Fairfax Media report.
Argus created a separate username and a static default password for computers installed with remote desktop access software, which could allow hackers to penetrate the system.
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  • Mar 20 2018 at 1:34 PM

ANZ's Maile Carnegie says Medicare data could build new e-health industry

Medicare provides one of the best-organised and comprehensive sets of healthcare data in the world, providing Australia with a strategic advantage to create a new niche for the local technology industry while improving health outcomes for millions of people, said Maile Carnegie, the head of digital banking at ANZ.
In a session at the ASIC Annual Forum on how data can improve company decisions and grow the economy, Ms Carnegie, the former boss of Google in Australia, said if the government were to open up healthcare data to outside developers, advancements in artificial intelligence and genomics technology could "drive dramatically better health outcomes for the population and wonderful industries for the country and companies who can get onto it early".
"Australia has a completely 'home run' data set that if any other government in the world looked at, they would be salivating over – and that is our health care records," she said.
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Moving to a digital future

E-health has long been hampered by political and bureaucratic buck-passing, and has been a source of frustration for all practitioners, and no doubt to most patients as well

The AJP recently spoke to two of the key leaders from the Australian Digital Health Agency to find out the latest about the My Health Record program.
Dr Monica Trujillo (MT) is chief clinical information officer and executive general manager, Clinical and Consumer Engagement and Clinical Governance at the Australian Digital Health Agency. Prior to this role, Dr Trujillo was Australia’s first chief medical information officer at UnitingCare Health.
Vicki Ibrahim (VI) is a Brisbane-based pharmacist and Medicines Safety Program director at the Australian Digital Health Agency.
AJP: Has there been a lot of growth in pharmacies signing up since more software providers rolled out My Health Record (MHR)?
VI: The growth in pharmacy registration remains organic at the moment, as the registration process is multi-layered and requires input from several organisations. We signed six contracts in May 2017 to very important vendors. Three of them have completed technical development and are now connected to My Health Record.
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First My Health Record connected town

By Jonathan Nally
Monday, 19 March, 2018
The community of Berrigan in NSW is the first town in Australia where all key healthcare providers are connected and using My Health Record.
The local general practice, pharmacy, aged-care centres and the local hospital are all connected to the system.
In addition, more than 50% of the town’s population of around 950 people and every resident in the aged-care facility has an active My Health Record.
“In my experience, small rural communities have an inspiring sense of community spirit and connectedness,” said Murrumbidgee Primary Health Network (MPHN) acting CEO Melissa Neal.
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Regional Towns Moving To My Health Record System

The rollout of digital health records for Eyre Peninsula patients is moving a step closer. 
It comes as the first town in Regional Australia (Berrigan, NSW) connects all of its key healthcare providers to the My Health Record system.
More than 5.5 million Australians already have a My Health Record with the remainder set to have one by the end of the year, unless they choose to opt out. 
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Feedback invited on implementation plan for Australia’s National Digital Health Strategy

By: Priyankar Bhunia
Published: 19 Mar 2018
The draft framework includes plans for several nationwide initiatives such as a provider addressing service, an integrated digital identity framework, aligned to Digital Transformation Agency identity and authentication frameworks; an Interoperability Strategy; a digital medicines management blueprint; and a new Health Innovation Exchange. 
In 2017, the Council of Australian Governments (COAG) Health Council approved Australia’s National Digital Health strategy (2018-2022).
The Strategy seeks to put the consumer at the centre of their healthcare, providing choice, control and transparency. The Australian Digital Health Agency (ADHA), in consultation with the states and territories, has drafted a Framework for Action to support the strategy’s implementation. ADHA is running a consultation to gain wider feedback on the draft framework.
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National Clinical Terminology Service Connectathon - 17 April 2018

The Australian Digital Health Agency in collaboration with the CSIRO, is hosting its fifth technical Connectathon on the National Clinical Terminology Service (NCTS) including its use of HL7's Fast Healthcare Interoperability Resources (FHIR®). The Connectathon will be held 17 April 2018 in Brisbane - register online by COB 3 April.
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Australia's eHealth NSW leads upgrade for better imaging to enhance patient care

By: Nicky Lung
Published: 22 Mar 2018
The ability for clinicians across the state to access diagnostic-quality medical images real time will enhance decision-making process and patient care.
As announced last week, eHealth NSW led a major state-wide upgrade of the Enterprise Imaging Repository (EIR) viewer software which allows NSW Health clinicians to access diagnostic-quality medical images from across the state.
The EIR is the centralised imaging store for NSW Health, and its viewer enables centralised images and reports to be assessed from any modern PC within NSW public hospitals, NSW Ambulance and Justice Health. Since 2012, the EIR has provided clinical staff with immediate access to a patient’s previous and current images, scans and reports, irrespective of which public hospital the patient has visited.
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eHealth Queensland’s head on stunning ieMR stats and a future of interstate digital health collaboration

Lynne Minion | 20 Mar 2018
An interconnected Australian healthcare sector with collaboration transcending state borders, stunning ieMR stats at Princess Alexandra Hospital, and patient records on mobile phones are all on the mind of the man driving the digital health reformation in Queensland, as the state readies to flick on yet another implementation.
With Lady Cilento Children’s Hospital primed to go live with its ieMR in early April, eHealth Queensland’s CEO Dr Richard Ashby is clearly a man with momentum.
“By this time next year approximately half of the state's population will be draining to digital hospitals,” he said.
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Home and hospital integrated care as Oneview Connect is deployed in the Sydney Children’s Hospital Network

Laura Lovett | 19 Mar 2018
Healthcare management and communication platform Oneview has announced it will be deploying its new app, Oneview Connect, at Sydney Children’s Hospital Network, the largest network of hospitals and services for children in Australia.
The app is designed to help patients and their caregivers not just while the patient is in the hospital but also when the patient is at home.
“At the heart of what we do is trying to provide patients with contextual, real-time information regardless of where they are in their journey,” James Fritter, CEO of Oneview, told MobiHealthNews.
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Healthcare industry faces increased email threats: Mimecast

Global email and data security company Mimecast has drawn attention, through a survey, to the extent to which the health and human services industry is being attacked through email threats.
The company's ANZ country manager Nick Lennon and ANZ technical director Alison O'Hare both underlined to iTWire this week that be it a small or big outfit, the email security issues faced were roughly similar.
The survey drew on Mimecast's worldwide data, from its 29,200 clients. Asked what percentage were in Australia, Lennon said about 4% of revenue came from this country, indicating that the user percentage could be as much.
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19 March 2018

Is blockchain a good fit for health?

Posted by Felicity Nelson
Just a few short years ago, the technology known as blockchain was really only being talked about in niche technical journals.
These days, it is being promoted as the most disruptive technology since the internet, with the potential to transform many industries, including healthcare.
But few people, when pressed, can really say what the technology is, or explain how it will affect their lives.
Some may recognise blockchain as the technology that underpins the cryptocurrency called bitcoin, but beyond that, it all gets a bit fuzzy.
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Health Minister sees digitisation as improving the quality of healthcare

Wednesday, 14 March 2018   (0 Comments)
eHealthNews editor Rebecca McBeth
The Government is developing a Digital Health Strategy to support new and improved models of care and is considering the viability of a national Electronic Health Record.
Digitisation will improve care and quality in New Zealand’s public health service, says New Zealand’s Minister of Health, Dr David Clark.
The Minister says that a strong digital health system can help people to access healthcare when, how and where they need it.
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More setbacks for Qld's $100m payroll overhaul

By Justin Hendry on Mar 22, 2018 6:15AM

Deadline extended until end of 2019.

Queensland’s long-running emergency services payroll overhaul is now unlikely to be finished before the end of next year, after the state’s ambulance service asked for more time to transition to the new system.
The program has been slowly replacing the Lattice payroll system – the same solution at the centre of the infamous Queensland Health payroll failure – at the state’s public safety agencies since 2014.
It will see Queensland Fire and Emergency Services, Queensland Corrective Services, Inspector-General Emergency Management, and the Queensland Ambulance Service move to using Queensland Shared Service’s Aurion HR system and a new HCM solution.
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DTA to bring liveness detection to Govpass

By Justin Hendry on Mar 21, 2018 5:45PM

Asks industry to help prevent fraud.

The Digital Transformation Agency will include a liveness detection mechanism in its Govpass identity platform to prevent the creation of fraudulent digital identities.
The agency today asked the market for liveness image capture software that can integrate within the federal government identity provider (IdP) component of Govpass.
A series of IdPs will make up the DTA's national federated identity ecosystem, likely including banks and state or territory governments, but there will be only one IdP for the Commonwealth.
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Inside DHS' new private cloud

By Ry Crozier on Mar 23, 2018 6:00AM

Infrastructure overhaul takes shape.

The Department of Human Services is planning to house a data lake, analytics, and machine learning capabilities inside an “elastic” private cloud currently under construction.
Head of enterprise architecture Garrett McDonald told iTnews on the sidelines of IBM’s Think 2018 conference that the private cloud would initially sit across x86 and IBM Power Systems hardware.
“We’re looking to create a private cloud across x86 and Power in the first instance, but we would love to stretch that onto Z Linux [IBM mainframe servers],” McDonald said.
The private cloud forms part of a “future state technology design” effort led by McDonald over the past two years in support of the billion-dollar welfare payments infrastructure transformation (WPIT).
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Government ‘considering’ next stage of Medicare program

  • The Australian
  • 10:43AM March 22, 2018

Sean Parnell

The Turnbull government is actively considering the next stage of its program to replace deteriorating Medicare and aged care payment systems, the issue that fuelled Labor’s “Mediscare” campaign at the last election.
The long-running program was prompted by warnings from bureaucrats that the existing systems were “old, overly complicated, expensive to operate and change and ... in need of redevelopment”.
However, the secrecy that surrounded the work last term, combined with a freeze on Medicare rebates and the dumped GP co-payment, prompted Labor’s claim that the Coalition wanted to privatise Medicare.
Prime Minister Malcolm Turnbull was forced to promise the new payments system would be owned, operated and controlled by the government. Since the election, the government has contracted about $40 million in work to consultants — the program has a budget of $67.3 million this financial year — to find private sector expertise for new systems.
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The Australian government and the loose definition of IT projects 'working well'

Straight-faced, a Department of Human Services representative told a Senate committee its data-matching 'robodebt' project went well, because it produced savings.
By | | Topic: Digital Transformation

The Department of Human Services (DHS) found itself in the spotlight last year after kicking off a data-matching program of work that saw it automatically issue debt notices to those in receipt of welfare payments through the country's Centrelink scheme.
The Online Compliance Intervention (OCI) program had automatically compared the income people declared to the Australian Taxation Office (ATO) against income declared to Centrelink, and the debt notice -- along with a 10 percent recovery fee -- was subsequently issued when a disparity in government data was detected.
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GPs want clinical handovers, not discharge summaries

Katrina McLean
Michael Rice
Nick Tellis
This is the third article in a monthly series from members of the GPs Down Under (GPDU) Facebook group, a not-for-profit GP community-led group that is based on GP-led learning, peer support and GP advocacy. 
“PASSING the baton” describes what health care professionals try to achieve as care of patients is transferred between providers in our complex health care systems. The topic of safe and effective clinical handover comes up repeatedly in discussions on GPDU.
It is apparent that the impacts from delayed or poor clinical handover on patient care across the country are significant, under-reported, and have a profoundly negative effect on the care patients receive.
Dropping the baton
First-hand accounts of treatment delays, duplication of testing, medication errors, and unplanned readmissions are frequently discussed by GPs. Recent clinical case discussions have included a patient in palliative care being transferred to a hospice on a Friday afternoon with no clinical handover, and a 3-month delay in the completion of a discharge summary for a truck driver who was admitted with a myocardial function.
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DHS wants analytics to stop 'inadvertent' overpayment of benefits

By Ry Crozier on Mar 21, 2018 11:50AM

Aims to predict problems, not recover debts.

The Department of Human Services is looking at whether predictive analytics can help prevent “inadvertent overpayment” of benefits to welfare recipients.
The initiative is one of several involving artificial intelligence or advanced analytics that was revealed by the department’s head of enterprise architecture Garrett McDonald at IBM’s Think 2018 conference in Las Vegas.
Over the past year, the department has come under intense scrutiny over an automated, data-driven debt recovery program which came to be known as “robo-debt”.
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Detecting breast cancer with artificial intelligence

Hungarian research, published in Scientific Reports, has shown that “deep learning” artificial intelligence that is widely used to detect objects in images could improve early breast cancer detection. Computer assisted detection (CAD) systems have been used over the past two decades to help radiologists detect breast cancer by analysing mammograms and marking suspicious regions, which are then reviewed by a radiologist. However, use of these technologies is expensive ($400 million a year in the US) and their benefits remain controversial. Deep learning is a subset of machine learning. Its networks are inspired by knowledge of how biological brains, such as those of humans or animals, work. Deep learning networks “learn” from datasets annotated by humans to reach image recognition capabilities similar to those of humans’. The researchers proposed an improved CAD system based on state-of-the-art deep learning that can be trained to detect and localise breast lesions. When tested on a dataset of 115 mammography cases (two of four images per case) with proven cancers, the authors’ improved CAD system classified 90% of malignant lesions with very few false positives and without human intervention. Current screening methods, which include assessment by radiologists, correctly detect 77–87% of cancers. The findings suggest that expensive, traditional CAD methods may be replaced by less expensive deep learning methods that are currently being used to recognise objects – such as dogs and cars – in traditional images, to help radiologists detect more cancers. However, the authors cautioned that so far, they were only able to test their method on a small dataset of images with proven cancers.
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Eight signs your pharmacy computer is under attack

Don’t rely too heavily on antivirus software, says Guild
19th March 2018
The Pharmacy Guild has raised the alarm on the risk of cyber attacks against community pharmacies.
It says one in three pharmacies are not adequately protected. Pharmacies also have a legal requirement to report privacy breaches.
“Just having antivirus software is not sufficient in this day and age. Businesses need to be aware of the different types of cyber threats and take adequate measures,” it says.
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19 March 2018

Is rapid mass spectrometry coming to your GP clinic?

Posted by Felicity Nelson
A new form of mass spectrometry promises to identify antibiotic resistant strains of bacteria and provide clinically actionable results in under a minute.
MALDI mass spectrometry has been used to identify bacteria and fungi since the 1990s, but the new technology, called REIMS, dramatically cuts the processing time.
Remarkably, REIMS can identify antibiotic resistant bacteria with around 87% accuracy, something which the existing technology cannot do.
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Building blocks for better security

  • Simon Thorpe
  • The Australian
  • 10:08AM March 21, 2018
With every major data breach, more and more personal information, especially passwords, become available to cybercriminals. Consumer security fatigue mixed with massive proliferation of online services, such as banking, healthcare, social media, gaming, news, insurance — and the need has never been greater for improved account security. Better protection but without huge friction. Users want to be secure, but they also want easy access to their applications.
There is evidence to support this. In the last 24 months, three billion records were lost online. In 2016, the number of US data breaches tracked an all-time record high of 1,093 and in 2017, the number of breaches rose to 1,579. Many of these end up in the weekly news cycle, which is raising awareness with consumers that they need to better protect themselves online. Two-factor authentication (2FA), an additional layer of security that makes it harder for attackers to gain access to a person’s devices and online accounts, has seen a significant increase in activity in the last year.
While robust measures to prevent customers’ data being compromised is important, businesses must also understand that people want to log into their accounts without hassle.
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Cambridge Analytica controversy: Australian political parties ramp up data campaigning

By Fergus Hunter
20 March 2018 — 6:29pm
It's election time and armies of political party volunteers are deployed to suburban streets across Australia to campaign for their candidates.
But instead of going to the effort of hitting every home, the volunteers pull out tablets or phones and open an application pinpointing the residences where they will find the swinging voters they need to win over.
A few clicks and the app goes deeper, containing a goldmine of valuable information about the person: their personal characteristics, the issues they care about, their declared political leanings.
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Big Tech not the only entity with your personal data on tap

  • The Australian
  • 12:00AM March 22, 2018

Peter Van Onselen

Facebook has been rocked by revelations that a firm working on Donald Trump’s 2016 presidential campaign harvested and allegedly misused millions of members’ data in pursuit of political advantage.
An investigation by Britain’s Channel 4 revealed Cambridge Analytica executives boasted they could use social media data to entrap politicians and engage in what can be described as potentially nefarious campaign techniques.
People post all sorts of information about themselves and their attitudes towards everything from consumer products to political issues on social media, but generally they do so communicating with a circle of online friends. Revelations that political actors are now using that information via complex algorithms to target their campaigns at voters raises a variety of privacy concerns as well as questions of ethical usage.
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Labor raises HFC reliability as Foxtel reported to be ditching network

The Australian Labor Party has raised doubts about the reliability of the Telstra HFC cable network after it was reported that Foxtel would not be using HFC for transmission any more, but moving to satellite.
Labor shadow communications minister Michelle Rowland said in a statement that Foxtel was planning to ditch what she described as "(Prime Minister) Malcolm Turnbull's HFC network" due to concerns about reliability.
She cited a report from Mumbrella while making this claim. The news was first reported by the website EFTM.
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Enjoy!
David.

Sunday, March 25, 2018

Some Old Security Flaws Catch Up With Some Argus Users. Good To See A Reasonably Pro-Active Response!

This interesting little yarn appeared a few days ago:

Medical records exposed by flaw in Telstra Health's Argus software

By Ben Grubb
Updated22 March 2018 — 8:19amfirst published at 8:09am
A flaw in medical software used by more than 40,000 Australian health specialists and distributed by Telstra has potentially exposed Australians' medical information to hackers, who have been logging into practitioners' computers and servers to carry out illegal activities.
Called Argus, the software is used by hospitals, GPs, specialists, primary health networks and allied health providers. According to Telstra Health, which acquired the software in 2013, these customers "trust Argus to securely communicate confidential patient information quickly and reliably, in-line with privacy standards".
The flaw in the "secure" messaging software is specifically leaving computers with remote desktop software installed wide open, because, a medical industry source told Fairfax Media, it creates a separate username with a static default password that allowed for an easy intrusion.
Telstra alerted medical practitioners to the flaw in early February.
Fairfax Media understands that many doctors use remote desktop software to check results from home and follow up with other practitioners after hours when away from the office. But because they did not know that Argus created a separate user account with a default static password, they had no reason to believe the Argus software was leaving their computers vulnerable to hackers.
"The problem is that their [Telstra's] software created another user account on the computers they were installed on. This account had a static password rather than creating a random password per install. Then this account was used by the external party to logon remotely onto the server via the built-in Microsoft remote desktop protocol", the source said.
While complex, the static password that Argus created was viewable in plaintext inside a file in the folder Argus created once installed.
"Basically they could see the user's screen, files as if they had logged into the machine locally. From there they could do nearly anything, including load malware. If the attacker knew they were on a medical server they could potentially download a copy of the [Argus] database or more."
It appears hackers have so far not used access to computers containing medical records to steal the records themselves. Instead, they are using them to conduct illegal activities online, according to a source, who said that they had seen a breached server themselves that was targeted.
Lots more details here:
Now Argus software has been around in many versions for many years. For reference here is how the company used to describe itself before being bought by Telstra Health:
“About ArgusConnect
ArgusConnect is an Australian company that develops, deploys and supports the Argus secure clinical messaging system.
Argus was first developed in 2000 for use by all areas of healthcare throughout the Northern Territory and has since been adopted as the preferred option supported by more than 50% of Divisions of General Practice across the country Australia. As a result of this strong support by General Practice, Argus is now being used by more than 9500 healthcare providers including specialists, allied health workers, aboriginal and community health centres, pharmacists, hospitals, aged care facilities, radiologists, and pathologists to communicate with GPs and each other.
ArgusConnect is also a founding partner in the MediSecure® Electronic Transfer of Prescriptions inititiative which is a groundbreaking venture in electronically transferring prescriptions from doctors to pharmacies.”
The link now points to https://www.telstrahealth.com/home/solutions/secureMessaging/argus.html where you can read the current description.
The software was developed as an open-source effort and way back when used to act as a free to use secure e-mail client. It was used as part of the e-prescribing effort in the NT in the days of HealthConnect. (Remember that?)
It was also involved in a very nasty spat with NEHTA that was reviewed as Senate Estimates in 2011.
See here:
and here:
The point of all this is that there are some very old installs of Argus around and it looks like some of them had a systemic security hole which Telstra Health is now doing its best to root out.
I am sure that recent installs are fine –and they better be - given there are apparently 40,000 current users of the application!
All in all a search for the word “Argus” (in the Blog's search box down from the Comments) provides a fun trip down memory lane and a reminder of just what jerks some of the old NEHTA operatives were. I hope they have all gone from the ADHA.
David.

AusHealthIT Poll Number 415 – Results – 25th March, 2018.

Here are the results of the poll.

Will Blockchain Technology Become Very Important In Health Information Management In The Next Five To Ten Years?

Yes 17% (24)

No 61% (87)

I Have No Idea 22% (31)

Total votes: 142

Looks like most are pretty skeptical of the Blockchain’s potential in Health. Time will tell I guess.

Any insights welcome as a comment, as usual.

A really, really great turnout of votes!

It must have been a really hard question as 31 people were not sure what the correct answer was.

Again, many, many thanks to all those that voted!

David.

Saturday, March 24, 2018

Weekly Overseas Health IT Links – 24th March, 2018

Here are a few I came across last week.
Note: Each link is followed by a title and few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.
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ONC launches Phase 2 of Sync for Genes

Published March 15 2018, 7:35am EDT
The Office of the National Coordinator for Health IT has launched Phase 2 of the Sync for Genes initiative, aimed at demonstrating how standardized genomic data can be shared between laboratories, providers, patients, as well as researchers.
Four pilot sites—Lehigh Valley Health Network, National Marrow Donor Program, Utah Newborn Screening Program, and Weill Cornell Medicine—are participating in Phase 2 and will continue to leverage HL7’s Fast Healthcare Interoperability Resources (FHIR) to accelerate standardization of sharing patients’ genomic data among health IT systems so it can be integrated easily with other clinical information.
In Phase 2, the four pilot sites will expand Phase 1 work on FHIR genomics profiles—the portion of the standard related to clinical genomics—with specific use cases. In addition, the pilot sites will focus on the integration of genomics information into a clinical setting for supporting care and research efforts.
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EHR data mining identifies undiagnosed genetic diseases

Published March 16 2018, 7:11am EDT
A new electronic health record data mining technique developed by researchers at Vanderbilt University Medical Center has found that undiagnosed genetic diseases may be more prevalent in the general population than previously assumed.
Researchers mapped the clinical features of more than 1,200 Mendelian diseases into phenotypes captured from the EHR and summarized this evidence as phenotype risk scores to find patterns of symptoms that may be caused by an underlying genetic variant.
By applying these phenotype risk scores to nearly 22,000 genotyped individuals, they uncovered 18 associations between rare variants and phenotypes consistent with Mendelian diseases. And, in 16 patients, the rare genetic variants were associated with severe outcomes such as organ transplants.
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Babylon and others removed from NHS Apps Library

Hannah Crouch

12 March 2018
Babylon and two other medical apps have been removed from the NHS Apps Library, with NHS England citing beta testing as the reason behind it.
The library is currently in a test version ,with NHS England hoping to have it nationally available by the end of 2018.
However some apps featured in the library, which aims to steer patients towards trusted digital tools, have been dropped following the beta testing phase.
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From app store to drug store, digital health is redefining pharma’s pipeline

March 13, 2018
The pitches always sounded promising: A new software app could track glucose levels for people with diabetes or soothe the brains of insomniacs. Most pharma executives would politely smile and nod, but then park their money somewhere else.
Not anymore.
Backed by a growing body of evidence, software is itself becoming a prescription for diseases ranging from depression to heart disease, and drug companies are starting to take notice. In the past couple years, many have quickly ramped up their investments in digital startups, infusing software-based therapies into pipelines once dominated by traditional medicines.
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What One Hospital Learned From a Ransomware Attack

Philip Betbeze, March 15, 2018

A vendor portal left an Indiana health system vulnerable to a cyberattack. Its CEO decided to pay the cyberattack ransom. Here's why, and what he wants other leaders to know.  

It's breach season.
That's what Ron Pelletier, founding partner of Pondurance, a cybersecurity company based in Indianapolis, calls February through April. Partly, that's because it's also tax season, when a lot of financial information is being sent and received via the internet. Bad actors often spend the latter part of the previous year "weaponizing" their tools and doing reconnaissance. Then they look for vulnerabilities.
For Hancock Health in Greenfield, Indiana, just outside Indianapolis, breach season started a little early. About 9:30 p.m. on the night of January 11, Steve Long, its president and CEO, got a call from the health system's IT staff, telling him a computer in the lab was infected with ransomware. In an abundance of caution, the IT staff had turned everything off that was connected to the internet.
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VA goes all in on APIs

  • By Adam Mazmanian
  • Mar 09, 2018
The Department of Veterans Affairs is going all in on application programming interfaces – APIs – as a way of delivering data to health care partners and outside developers.
The API effort is being organized via a new project, dubbed Lighthouse. Lighthouse is an API management platform that makes data feeds available to developers looking to incorporate VA data into online tools and applications.
The big picture, as announced by VA Secretary David Shulkin at the Health Information and Management Systems conference in Las Vegas, is that the veterans' agency is supporting industry health data standards including the API standard FHIR.
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AI software predicts outcomes for patients with brain tumors

Published March 15 2018, 7:27am EDT
Researchers at Emory and Northwestern universities have developed artificial intelligence software that can predict the survival of patients diagnosed with glioma, a deadly form of brain tumor, by analyzing digital images of tissue biopsies.
Being able to predict the course of a patient’s glioma at diagnosis is vital given that it carries a bleak prognosis. Gliomas are classified as either low-grade or high-grade based on their appearance under a microscope. The problem is that microscopic examination is extremely subjective, with different pathologists often providing different interpretations.
However, researchers used deep learning to train software to learn visual patterns associated with patient survival using images of brain tumor tissue samples. What they discovered was that when the software was trained using digital images and genomic data their predictions of how long patients survive beyond diagnosis were more accurate than those of human pathologists.
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Special Report: The policies, processes and technologies to guard the IoT for healthcare

Experts are anticipating the wrath of cybercriminals targeting the hundreds of thousands of IoT devices already deployed in 2018 and beyond.
March 15, 201807:07 AM
While medical equipment has long presented thorny security problems, Internet of Things devices in hospitals bring entirely new, and often daunting, cyberthreats. 
Take Mirai malware as just the latest example. In late 2017, cybersecurity experts discovered a new variant of Mirai, which transforms Linux networked devices into remote-controlled bots that can be used as part of a botnet in major network attacks. This new variant was designed specially to attack Internet of Things devices.
“The attack is a distributed denial of service attack, meaning the malware now can commandeer previously immune devices and use them to target large amounts of traffic at other devices, causing them to fail due to resource exhaustion,” explained Mike Ahmadi, global director of IoT security at DigiCert, a cybersecurity company that specializes in digital certificates, SSL, encryption and the IoT. “What is particularly onerous is that there are an exponentially larger number of devices – potentially billions – now susceptible to the malware, dramatically increasing the number of potential attacks.”
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Hospital Doc Review Sites Yield Higher Patient Satisfaction Scores

Hospital-run online review websites yield more patient comments that tend to portray more patient satisfaction than comments left on third-party review websites.

March 13, 2018 - Clinicians often fare better on hospital-issued patient satisfaction surveys and online provider review websites, according to a recent study presented at the American Academy of Orthopedic Surgeons Annual Meeting in New Orleans.
The study, published in August 2017 in Orthopedics, compared the nature of online provider reviews and patient satisfaction levels posted on hospital-hosted websites compared to commercial review websites such as Vitals or HealthGrades.
Online provider reviews are an emerging issue for healthcare professionals. With the rise of social media and other review websites – think of Yelp or even the comments section of Amazon – healthcare consumers have also wanted their voices to be heard.
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63% of Americans don't know where their medical data is stored: 8 survey insights

Written by Julie Spitzer | March 14, 2018 
Many American healthcare consumers have no idea where their medical data is kept, which is concerning in an era where data breaches occur at alarming rates, according to a recent ScalaMed survey.
ScalaMed, an Australian-based health tech startup that offers a mobile prescription system, asked 800 U.S. patients about the problems they face accessing their health information.
Here are eight survey insights.
1. Nearly 62.8 percent of respondents don't know where their medical data is kept or who has access to it.
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HIT Think How artificial intelligence is already paying dividends in healthcare

Published March 15 2018, 5:48pm EDT
Artificial Intelligence is everywhere. And we may not even know it. As a cohort of technologies that lets machines solve problems and execute tasks formerly reserved for humans, AI drives everything from smartphone location data to flagging email span.
The power of AI starts with large data sets, something that’s become more evident in healthcare. Automated patient records, information sharing across entities and the full digitization of business operations has ushered in the era of big data. Providers now are only beginning to determine how to use this new technology to create efficiencies, while also maintaining and improving the patient experience.
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Armenian PM instructs to introduce e-health system in 15 days

March 15, 2018  14:08
YEREVAN. – Armenian Prime Minister Karen Karapetyan instructed to ensure full implementation of the e-health system within 15 days.
In particular, Minister of Healthcare Levon Altunyan, Territorial Administration Minister Davit Lokyan, Transport, Communications and Information Technologies Minister Vahan Martirosyan, heads of regional administration were instructed to ensure implementation of the system. Yerevan Mayor Taron Margaryan was offered to create conditions for integration of all capital and regional medical institutions in the e-health system.
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Here’s what needs to happen for digital health care information-sharing to actually become a successful reality

Aneesh Chopra outlines what’s still missing.

By Aneesh Chopra

A vision delivered needs relentless focus on execution

Jared Kushner and Seema Verma’s vision of a patient-centered health care information-sharing ecosystem through the MyHealthEData initiative drew near-universal praise, including my immediate take following last Tuesday’s announcement.
In the days that followed the launch, a multi-stakeholder coalition, of which I am a part, pledged to enable consumers to access all of their health and coverage information to share and use as they see fit. The U.S. Centers for Medicare and Medicaid Services (CMS) courted more developers to aid 53 million Medicare beneficiaries in navigating the delivery system. And the Department of Veterans Affairs recruited an initial cohort of 11 leading health systems to join in an “Open API Pledge” to push the industry faster toward a common language that can work for doctors and hospitals regardless of which particular IT system runs on the back end — including a new method for accessing group records when permitted.
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Cleveland Clinic lays out its health IT strategy for future

Published March 14 2018, 7:23am EDT
The Cleveland Clinic’s plans for the future will depend on digital platforms such as telemedicine, data analytics and artificial intelligence, as the $8 billion healthcare organization looks beyond its core electronic health record system capabilities, according to new president and CEO Tom Mihaljevic, MD.
“Digital technology will allow us to deliver smarter, more affordable and more accessible” care, said Mihaljevic during his first State of the Clinic address. “The Cleveland Clinic has always been an early adopter, beginning with our electronic medical records. But now, we have to take technology even more seriously. We have to go for even more transformational technologic adoption.”
Mihaljevic, who succeeded Toby Cosgrove in January, noted that telemedicine is the health system’s fastest growing clinical offering through Express Care Online, an app that runs on smartphones, tablets and desktop computers to connect with healthcare providers.
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Results of the 2018 HIMSS Leadership Survey Confirm CIOs’ Focus on Clinical Outcomes Improvement—and Cybersecurity

March 8, 2018
by Mark Hagland
The HIMSS Leadership Survey finds consistency of concerns in 2018, compared to in 2017
While patient safety, clinical informatics, data analytics, and improving quality outcomes remain top of mind among hospital-based healthcare IT leaders, cybersecurity and data privacy and security issues have risen nearly to the top of the list of concerns of those leaders. That’s what the results of the 2018 HIMSS U.S. Leadership and Workforce Survey, released Tuesday, during HIMSS18, indicate.
The leaders of the Chicago-based Healthcare Information and Management Systems Society released those results during the annual HIMSS Conference, being held at the Sands Convention Center in Las Vegas this week. That survey polled 224 healthcare providers (81 percent of whom work in hospitals, 6 percent of whom work in ambulatory care settings, and 13 percent of whom work in nursing homes), and also 145 vendor executives and consultants.
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Industry stakeholders see cloud-based collaboration as next step in FDA’s digital health overhaul

Mar 14, 2018 11:20am
Pleased with the Food and Drug Administration’s (FDA) focus on reimagining digital health oversight, industry stakeholders have some thoughts about how the agency should move those efforts forward.
One of those ideas includes the creation of an “integrated online collaboration capability,” a cloud-based platform where manufacturers could submit applications and allow other participating companies to access information on approvals and adverse events.
That approach was fleshed out in a report released by Deloitte this week based on a two-day session with industry stakeholders, startups, patient advocacy groups and FDA regulators. A potential framework emerged from that discussion that emphasized the need for regulators to provide a clear regulatory pathway that uses a risk-based approach and the ability to analyze real-world data from multiple sources.
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Industry Voices—The future of digital health depends on how well it improves patient engagement

Mar 14, 2018 11:30am
The success of digital health ultimately relies less on advanced technology than on whether or not it improves an individual’s health and their ability to engage in their own health.
Take telemedicine. At Spectrum Health, we’ve seen an enormous increase in the use of telemedicine. In a few years, more individuals will see their doctors virtually than in the doctor’s office or hospital.
It’s not just a more efficient and cost-effective way to care for people. Telemedicine offers greater convenience and better access for everyone and sometimes it’s the only way to provide much-needed care.
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Hospitals investing in clinical surveillance tools, but remain skeptical of vendor claims

Spyglass survey uncovers varying degrees of understanding which tools can be used for early warning and predictive indicators to prevent adverse health events.
March 13, 2018 12:50 PM
Hospital leaders said clinical surveillance technology is essential to effectively monitoring high-risk patients, according to a new survey conducted by Menlo Park, California-based Spyglass Consulting Group. At the same time, however, respondents also indicated that they are wary of claims made by technology vendors, particularly those with black box solutions. 
The researchers found that health systems are investing in clinical surveillance technology to help doctors, nurses and other care team members better monitor patients susceptible to worsening or life-threatening conditions. Among tools hospitals and health systems are adopting to better monitor high-risk patients are: Extending EHR’s capabilities; providing real-time access to clinical and non-clinical data from multiple data sources across the organization; customizing algorithms to hospital-based protocols, and employing data analytics capable of detecting a wide range of patient deteriorating conditions.
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Healthcare IT Leaders Share Learnings from Recent Hurricanes

March 9, 2018
by Mark Hagland
Healthcare IT Leaders from Puerto Rico, Florida, and Texas shared insights on the devastation of Hurricanes Harvey, Irma, and Maria
What can be learned from natural disasters, from the healthcare IT standpoint? As it turns out, a lot can. At a session held on Wednesday during HIMSS18, held this week at the Sands Convention Center in Las Vegas, healthcare IT leaders from different communities shared their perspectives on some of what happened during and after Hurricanes Irma, Maria, and Harvey last year.
As the session description of Session 64, “Learning from the Devastating Effects of Three Hurricanes: The Critical Role of Health IT,” summarized it, “During the 2017 hurricane season, Mother Nature launched an all-out assault on portions of Texas, Florida, Puerto Rico and the Virgin Islands.  With harsh winds, heavy rain resulting in historic flooding, and the aftermath that affected every aspect of human existence, there are lessons for all to learn regardless of the type of natural disaster. From a health IT perspective, many prepare for a potential disaster across infrastructure, communications, and alternatives to patient care delivery that organizations hope never occur. However, in the case of Hurricanes Harvey, Irma, and Maria, it affected every aspect of healthcare operations.”
José L. Abrams Guzmán, CIO and CTO at Servicios de Salud Episcopales, a health system based in Ponce, and anchored by Hospital San Lucas Ponce, a 161-bed community hospital, shared with the audience the devastating experience of Hurricane Maria, which hit Puerto Rico in September, just days after Hurricane Irma had hit the island. “We have 3.4 million people in Puerto Rico,” he noted. “Being an island presents a lot of challenges, because of the distance, and also around health services.”
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Philips introduces AI platform for healthcare

New suite brings tools designed for doctors, clinicians and hospital managers, the company said.
March 13, 2018 02:32 PM
Amsterdam-based healthcare technology giant Royal Philips has introduced HealthSuite Insights.
The package includes technologies to support the adoption of analytics and artificial intelligence in healthcare. It also offers tools and technologies to build, maintain, deploy and scale AI technology, according to the company.
Phillips executives said Insights Marketplace, for instance, curates artificial intelligence technology from Philips and others. AI-based work can help improve patient outcomes and care efficiency, but it can also be time consuming and expensive.
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Next up for EHRs: Vendors adding artificial intelligence into the workflow

Leading electronic health record vendors at HIMSS18 signaled intentions to incorporate AI and machine learning into EHRs and other tools currently being developed.
March 13, 2018 12:03 PM
Artificial intelligence and machine learning permeated HIMSS18 such that the dynamic duo was just about everywhere in Las Vegas last week.
From expected experts such as long-time Google executive Eric Schmidt to surprise speakers, notably White House Senior Advisor Jared Kushner, discussing it on stage, the promise was palpable, the use cases more numerous than ever before. 
Add EHR vendors to that roster. Allscripts, athenahealth, Cerner, eClinicalWorks and Epic revealed big plans for adding AI into the workflow in forthcoming iterations of their electronic health records platforms.
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Diagnostic Errors Lead ECRI's Top 10 Patient Safety Concerns

Steven Porter, March 14, 2018

The annual list released this week includes health IT and opioids among other timely topics.

The nonprofit ECRI Institute released its annual list of Top 10 patient safety concerns for healthcare organizations.
Although the 2018 list includes a number of particularly timely topics, including opioid safety and the incorporation of health IT, the top slot went to a timeless topic: diagnostic errors.
Gail M. Horvath, MSN, RN, CNOR, CRCST, said miscommunication is a common problem, but it's often not the only factor contributing to diagnostic errors.
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Data analysis shows ICU scores accurate in predicting risk of death

Published March 13 2018, 7:25am EDT
Using clinical data from more than 200 hospital intensive care units, Philips Healthcare has shown that three ICU risk scores—designed for different purposes—performed well as a marker of severity of illness at admission and throughout the ICU stay.
The analysis of de-identified data from more than 560,000 ICU patient stays contributed by 333 ICUs, covering almost 39 million patient-hours of ICU care, reveal that it is possible for risk models to perform well even when deployed for uses other than what they were originally intended.
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VA study of wearables, AI shows promise for heart failure patients

The research evaluated how AI-based personalized physiology analytics could be applied to wearable biosensor data to predict when a patient might be at risk of hospitalization.
March 12, 2018 02:43 PM
A new study, sponsored by the U.S. Department of Veterans Affairs, applied wearable biosensors to post-acute heart failure patients and deployed FDA-cleared analytics from vendor physIQ to detect vital sign anomalies.
It demonstrated promising predictive power for artificial intelligence-based analytics in terms of sensitivity, specificity and early warning lead time – suggesting the potential to transform to a proactive, personalized care model for at-risk patients, investigators from the Utah School of Medicine and the VA Salt Lake City Health Care System announced.
The report, "Continuous Wearable Monitoring Analytics Predict Heart Failure Decompensation: The LINK-HF Multi-Center Study," evaluated how AI-based personalized physiology analytics could be applied to wearable biosensor data to predict when a patient might be at risk of hospitalization or an acute care event.
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Diagnostic errors, opioid safety top ECRI's top 10 patient safety priorities for 2018

Mar 13, 2018 9:55am
Healthcare facilities looking to prioritize their patient safety efforts should start by focusing on diagnostic errors and opioid safety, according to the ECRI Institute.
Those measures led the organization’s list of the top 10 patient safety concerns for 2018. The ECRI Institute develops its annual list through a review of event reports and root-cause analyses from its members and intends for hospitals to use the information in support of their individual efforts to identify and mitigate patient safety issues.
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Health Plan Leaders Discuss HIE Data and the Value Proposition for Payers

March 12, 2018
by Heather Landi
As health information exchange (HIE) organizations continue to evolve, HIE leaders are focused on expanding services and providing data analytics and business intelligence tools to providers and health plans. Many provider organizations view local, regional and even national HIEs as important partners for data sharing for population health management and care coordination.
During the HIMSS18 Conference in Las Vegas last week, there were several educational sessions focused on the value proposition of HIE data for providers and payers. During two separate sessions focused on HIEs and interoperability, two health plan leaders shared how their organizations are leveraging HIE data to improve quality measures, care management and to address gaps in care.
Newly evolving HIE services are creating opportunities for health plans and providers to improve transitions in care, particularly for underserved populations. Philadelphia-based AmeriHealth Caritas is a managed care organization that serves 5.7 million members who receive care through government-funded programs in 17 states and the District of Columbia.
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7 most helpful types of EHR information for patients

Written by Anuja Vaidya (Twitter | Google+)  | March 12, 2018 | Print  | Email
Forty-four percent of U.S. residents have accessed their EHR, while 32 percent say they do not have an EHR, according to Accenture's 2018 Consumer Survey on Digital Health.
The survey includes responses from 2,301 adult U.S. residents.
While a majority of survey respondents — 36 percent — say their primary reason for accessing their EHR is to stay informed, 19 percent admit they want EHR access because they are curious, and 18 percent want to make sure their record is accurate.
When asked what they consider the most helpful EHR information, respondents reported the following:
• Lab work and blood test results: 67 percent
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NHS boards to link up health and social care data in Scotland

Owen Hughes

14 March 2018
A shared care record project is underway in Scotland to link up patient data from four of the country’s health boards.
From early 2019, NHS Highland, NHS Grampian, NHS Orkney and NHS Shetland will be able to share information across primary, secondary and social care systems via on online platform provided by Orion Health.
The project will allow healthcare providers in the north of Scotland view data on patients throughout the region, with the view of providing better joined-up care to people living in the country’s remote regions.
A first phase will focus on enabling clinicians to access acute patient information and will involve the development of shared care record based on Orion Health’s Population Health platform.
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‘We took a broken system and just broke it completely’

Trump touted a project to make veterans’ health care seamless, but some doctors say it’s a disaster.
03/08/2018 05:05 AM EST
President Donald Trump last year hailed a multibillion-dollar initiative to create a seamless digital health system for active duty military and the VA that he said would deliver “faster, better, and far better quality care.”
But the military’s $4.3 billion Cerner medical record system has utterly failed to achieve those goals at the first hospitals that went online. Instead, technical glitches and poor training have caused dangerous errors and reduced the number of patients who can be treated, according to interviews with more than 25 military and Veterans Affairs health IT specialists and doctors, including six who work at the four Pacific Northwest military medical facilities that rolled out the software over the past year.
Four physicians at Naval Station Bremerton, in the Puget Sound, one of the first hospitals to go online, described an atmosphere so stressful that some clinicians quit because they were terrified they would hurt patients, or even kill them. Prescription requests came out wrong at the pharmacy. Physician referrals failed to go through to specialists. Physicians were unsure how to do basic things such as request lab reports.
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Teaching AI to Distinguish Between Clinical Findings Produces 91% Accuracy Rate

Alexandra Wilson Pecci, March 13, 2018

A new study suggests that automated methods can be used to identify findings in radiology reports.

Before physicians and researchers earned their degrees and titles, they all had to do the same thing: Learn. That's also true for artificial intelligence (AI) systems.
If AI is to live up to its potential for performing tasks such as helping radiologists interpret imaging studies, researchers must determine the best ways for machines to learn how to do so.
A group of researchers has just published a study in the journal Radiology that examined the best ways for computer software to be "taught" the difference between normal and abnormal X-ray, CT scan, or MRI findings. Such a building block is needed to eventually develop AI tools to interpret scans and diagnose conditions.
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Survey: Patients are comfortable engaging doctors digitally, but not with sharing data

However, add incentives and that number soars, finds an Ernst & Young survey released at HIMSS18.
March 09, 2018 11:25 AM
Patients and physicians both are ready to engage with one another using digital tools, according to a new Ernst & Young national survey released at HIMSS18 this week.
The survey found 54 percent of consumers said they are comfortable contacting their physician digitally and further expressed interest in using technology such as at-home diagnostic testing (36 percent), using a smartphone or connected device for information sharing (33 percent) and video consultations (21 percent).
There is widespread agreement among physicians that digital technologies and data sharing will contribute effectively to the overall well-being of the population, the survey found. And 83 percent of physicians believe that increased patient-generated data from connected devices would benefit the overall quality of care and enable more personalized care plans.
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Health app adoption tripled since 2014, Accenture survey finds

Use of telemedicine has gone up as well, but not as dramatically, respondents say.
March 09, 2018 01:13 PM
LAS VEGAS -- New survey data out this week from Accenture shows that healthcare consumers are using more wearables and apps, and are more bullish on virtual care than ever before. But they also have high expectations for their health technology, which the industry may not be able to meet.
“One of the things we were really interested in this year is what is the relative level of consumer expectations, particularly because we know they’re being formed by experiences outside of healthcare,” Kaveh Safavi, MD, one of the authors of the report, told MobiHealthNews during HIMSS18. “And one of our hypotheses is that their experiences outside healthcare drive their expectations of how healthcare should be. That creates both an opportunity and a risk for the healthcare system.”
According to Accenture’s survey of 7,905 Americans aged 18 years and older, 33 percent of Americans use wearables, up from 26 percent two years ago. Forty-six percent use apps for healthcare, up from 36 in 2016. If you go back to 2014, wearables and health apps were used by 9 and 16 percent of respondents, respectively, which means that app adoption has tripled — and wearable adoption has nearly quadrupled — in four years.
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New technologies help seniors age in place and not feel alone

Mar 12, 2018 1:14pm
Nancy Delano, 80, of Denver has no plans to slow down anytime soon. She still drives to movies, plays and dinners out with friends. A retired elder care nurse who lives alone, she also knows that “when you reach a certain age, emergencies can happen fast.” So, when her son, Tom Rogers, talked to her about installing a remote monitoring system, she didn’t hesitate.
With motion sensors placed throughout the house, Rogers can see if his mom is moving around, if she’s sleeping (or not), if she forgot to lock the door and, based on a sophisticated algorithm that detects behavioral patterns, whether her activity level or eating habits have changed significantly, for instance.
“It gives both of us peace of mind, particularly as she ages and wants to live at home,” said Rogers, who lives near Washington, D.C., hundreds of miles away from her.
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Blood Pressure Check? There May Soon Be an App for That

WEDNESDAY, March 7, 2018 (HealthDay News) -- Someday soon, a simple touch of a finger to a smartphone case might be enough to provide instant, accurate blood pressure readings.
That's the promise of new technology detailed by developers in the March 7 issue of Science Translational Medicine.
Researchers say they've invented a special phone case, using high-tech 3-D printing, that contains an embedded optical sensor on top of a "force" sensor.
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Half of ransomware victims who pay the ransom don't get their data back: 5 things to know

Written by Julie Spitzer | March 09, 2018 | Print  | Email
Only about half of the organizations that suffered a ransomware attack in 2017 recovered their data after paying the ransom, according to a CyberEdge Group survey.
The research and marketing firm spoke with nearly 1,200 IT security pros in 17 countries about their experiences with cyberattacks last year.
Here are five survey insights.
1. Seventy-seven percent of the organizations surveyed suffered a form of cyberattack in 2017, which is down from 79 percent in 2016. This marks the first time in five years the percentage of organizations who were hit by a cyberattack declined.
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Surescripts seeks to ease patient costs, physician hassles

Published March 12 2018, 7:50am EDT
Surescripts, a vendor of secure messaging and electronic prescribing software, has expanded its product line over the years to offer prior authorization transactions and patient medication and clinical history summaries.
Today, 90 percent of standard prescriptions and 14 percent of controlled substance prescriptions are processed electronically, and the company moves 4.8 million scripts daily, or almost 2 billion a year, says CEO Tom Skelton.
Now, the company has a new focus to not only provide connectivity but improve the accuracy of prescriptions. New this year is a product called Surescripts Sentinel that monitors scripts by checking 35 “pain points” to assure accuracy.
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Doctor Reviews Posted to Hospital Websites More Flattering Than Independent Sites

Alexandra Wilson Pecci, March 12, 2018

Researchers found physician reviews on hospital websites were more numerous and favorable than those posted on independent rating sites.

A study at Hospital for Special Surgery found a discrepancy between doctor reviews provided by hospital websites and those posted on independent physician rating websites, such as Healthgrades.com and Vitals.com.
Investigators found a much higher number of reviews and more favorable physician ratings overall on the hospital websites. The research was presented at the American Academy of Orthopaedic Surgeons Annual Meeting in New Orleans.
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Enjoy!
David.