Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Tuesday, July 02, 2019

Commentators and Journalists Weigh In On Digital Health And Related Privacy, Safety And Security Matters. Lots Of Interesting Perspectives - Week 50.

Note: I have excluded (or marked out) any commentary taking significant  funding from the Agency or the Department of Health on all this to avoid what amounts to paid propaganda. (e.g. CHF, RACGP, AMA, National Rural Health Alliance etc. where they were simply putting the ADHA line – viz. that the myHR is a wonderfully useful clinical development that will save huge numbers of lives at no risk to anyone – which is plainly untrue) (This signifies probable ADHA Propaganda)
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Note: I have also broadened this section to try to cover all the privacy and security compromising and impacting announcements in the week – along with the myHR. It never seems to stop! Sadly social media platforms also get a large run most weeks. There are a lot of actors out there trying all sorts of things on!
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PM secures major G20 agreement to take on social media companies

  • 12:00AM June 30, 2019
Scott Morrison has secured an unprecedented agreement from the leaders of the G20 nations including the US and Russia to take on social media companies that fail to act against the live streaming of violence and terrorism.
The compact brokered by the prime minister came after a late night lobbying effort in Osaka by Australian officials who locked in a consensus statement to take on companies such as Google, Facebook and Twitter.
It comes as the three social media giants buckled to Australian domestic political pressure and agreed to move immediately in blocking or taking down live streaming of violence and terrorism on the internet in the wake of the Christchurch terrorist attack.
While the report of the Australian Taskforce to Combat Terrorist and Extreme Violent Material Online had secured a commitment from internet companies operating in Australia, a senior government source said that the G20 agreement had taken the global political pressure “to a new level”.
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Digital health: a human imperative

QLD
Aug 7 ADHA Propaganda
Tim Kelsey will provide the latest update on the implementation of Australia’s National Digital Health Strategy and the vision for digital health.

Speakers

Tim Kelsey, Chief Executive Officer, Australian Digital Health Agency

Event overview

Healthcare is undergoing a technological revolution. The Australian National Digital Health Agency is tasked with improving health outcomes for Australians, through the delivery of digital healthcare services and systems.

Tim Kelsey will provide an update on the Agency's work in improving the adoption, education, infrastructure and awareness of digital health, the uptake of My Health Record and the integration of digital health services across Queensland.
This briefing is by invitation only to CEDA Trustees. Trustees are senior leaders nominated by CEDA member organisations. At CEDA boardroom briefings Trustees hear from an informed, expert guest speaker in a private, small group setting. Invitations to boardroom briefings are a valued benefit of CEDA membership. Chatham House Rule applies.
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Digital services still in slow lane: Adobe

  • 12:00PM June 27, 2019
Australian citizens are losing up to eight hours a year filling out forms and waiting on hold when accessing government services, according to new report from US technology company Adobe and Deloitte.
While Australian government agencies are working on digitising services, Adobe principal digital strategist John Mackenney said consumer expectations around service delivery are incredibly high with agencies still playing catch up.
“While business has been quick to adapt and make customer expectation management a critical part of their organisation, government still has a way to go.”
 “We know that engagement in its services is not only a key performance metric for government agencies, it is also crucial for providing Australians the support they need,” he said.
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Australia's online government interactions grow as offline remains stagnant

According to Deloitte and Adobe, around 800 million government services are available via digital means, but there's still around 300 million that require traditional channels.
By Asha Barbaschow | June 28, 2019 -- 02:40 GMT (12:40 AEST) | Topic: Digital Transformation
The Australian government is seeking to up its online service delivery, having published a digital transformation strategy in November that aims to make all of its services digital by 2025.
Although there are currently around 800 million government services in Australia available via a digital channel -- from licence renewals to paying parking fines -- there are still around 300 million performed through traditional channels.
"That is, print off on paper, sign document, put in envelope, send to government or show up at government shopfront, wait in a queue, ring up government call centre, and wait on hold on the phone," Deloitte Access Economics partner John O'Mahony said on Thursday.
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PSA: This essential step may save you time on your tax return

There’s one essential step you should know about if you are preparing a tax return this year.
Do you have a myGov account? If not, you may need to create one.
The Australian Taxation Office (ATO) recently announced it has brought in a new reporting system called Single Touch Payroll (STP), which means millions of people this year will have to create a myGov account to access their End of Year Financial Payment Summaries – the new name for what is colloquially known as “group certificates”. 
Until now, these were sent to you directly from your employer each year, and listed how much you earned and how much tax you paid in the year – two vital ingredients for you if you have to prepare a return. 
Chartered Accountants Australia and New Zealand senior tax advocate Susan Franks said the move to STP was designed to ensure employees were paid the correct amount of superannuation, while also cutting down on red tape for businesses.
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Patients in Tweed Heads benefit as Advanced Radiology Clinics joins My Health Record

25 June, 2019 - 9:00 ADHA Propaganda
Patients in Tweed Heads are benefiting from more convenient and comprehensive access to their scan results as local radiology provider Advanced Radiology Clinics connects to the My Health Record system.
Following patient consent, the results of scans and tests conducted at Advanced Radiology Clinics will be uploaded directly to the patient’s My Health Record.
Advanced Radiology Clinics is a small privately owned radiology group with four practices across the Tweed/Gold Coast area, including Tweed Heads, Murwillumbah, Kingscliff and Palm Beach Elanora. 
“Our company is small; however we offer the same services with exceptional patient care in collaboration with our local general practitioners. We appreciate the support for our radiology services,” says practice manager, Celeste Harm.
“Each day we perform examinations across all of our sites, ranging from CT, mammography, X-rays, OPG, Holter monitors, full body composition scan, bone densitometry for diagnosis of osteoporosis, echo cardiography, general, musculoskeletal, obstetric ultrasounds, intervention procedures under both CT and ultrasound modalities for the treatment of numerous conditions” said Ms Harm.
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Trump may be in firing line as Twitter moves on ‘abusive’ tweets

  • By Tom Knowles
  • The Times
  • 9:39AM June 28, 2019
Some of Donald Trump’s tweets may soon come with a label that tells users they are looking at “abusive” content, as Twitter tries to crack down on politicians breaking its guidelines.
The social networking site has said that it will now put a warning on any tweet from a politician with more than 100,000 followers that it considers to have violated its behaviour rules.
Before users can view the offending tweet they will need to click on a label that says: “The Twitter rules about abusive behaviour apply to this tweet. However, Twitter has determined it may be in the public’s interest for the tweet to remain available.”
The new rules are likely to affect the US president, who regularly posts tweets that appear to break Twitter’s guidelines to his 61.4 million followers.
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Privacy concerns as Australian cities trial facial recognition software

From June 2019, the city of Perth in Western Australia will be conducting a 12 month trial surveillance operation involving 30 CCTV cameras across East Perth. This trial is part of the Federal Government's Smart Cities plan, which aims to increase interconnectivity and build intelligent, technology-enabled infrastructure across Australia.
The surveillance technology has the ability to recognize faces, detect genders, clothing color, movement speed and can track movement patterns. Some cameras are also able to detect heat. The facial recognition software will compare faces of people in live footage to photographs of individuals supplied by law enforcement. The technology will be able to detect when someone enters a restricted area, individuals who remain in a certain spot for a length of time, how many pedestrians are using particular walkways and can count the number of vehicles using roads.
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My Health Record for medical receptionists and front desk staff

Details

Wednesday, July 10, 2019 - 12:30 to 13:30 ADHA Propaganda
Webinar
Hosted by : Australia Digital Health Agency
The Australia Digital Health Agency will be holding the following national webinar for practice staff, 'My Health Record for medical receptionists and front desk staff'.
This live and interactive webinar will a high-level overview of My Health Record to enable frontline staff to feel more knowledgeable when talking to clients/patients.  It will include how My Health Record can benefit your workplace and the benefits of use.
There will also be the opportunity for participants to have their My Health Record questions answered. 
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Doctor responds to taunt that 'only pimps and plumbers still use pagers'

Skeptical Scalpel is an anonymous blogger and prolific tweeter, and former chairman of surgery and residency program director.
27th June 2019
Seven years ago, a medical student asked me why doctors still used pagers.
I blogged about the reasons pagers were favoured — such as excellent reception in all parts of the hospital, including radiology; phone calls being more intrusive than a page; and group pages for events like codes being impossible via mobile phone.
I was criticised by several people who commented on the post and on Twitter. I was called a Luddite, and someone said: “Only pimps and plumbers still use pagers!”
This month, I decided to poll my Twitter followers to see what the current state-of-the-art is.
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7 steps to avoiding a human data breach

Ms Gillman is head of medicolegal advisory service at Avant.
27th June 2019
Dramatic cyber attacks may make the headlines, but in fact, simple human error accounts for more data breaches in the health sector than any shadowy figures.
In the first year of the Notifiable Data Breaches scheme, the Office of the Australian Information Commissioner (OAIC) advised that health service providers reported the highest number of incidents, around 20% of all breaches.
Of the breaches involving health service providers, more than half were due to human error.
We’ve reviewed the OAIC report and calls to Avant involving data breaches, and have identified the following key learnings.
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CBA reviews privacy policies over data incidents

By Clancy Yeates
June 27, 2019 — 11.01am
The Commonwealth Bank will review and improve its privacy policies, procedures and approach to keeping personal information under a court-enforceable undertaking it signed following two data incidents.
The Office of the Australian Information Commissioner (OAIC) on Thursday said CBA had made the commitment after it lost magnetic tapes containing up to 20 million customers' statements in 2016, and after a 2018 case in which bank staff had access to systems containing personal information about life insurance customers.
Under the enforceable undertaking, CBA will review various privacy policies, ensure staff are trained to comply with the law, and review its IT systems.
The review, which follows critical findings from the privacy watchdog, will be carried out by external experts.
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One in ten Aussie businesses suffered IT breaches last year

By Justin Hendry on Jun 26, 2019 3:55PM

ABS reveals survey findings.

One in ten Australian businesses experienced some kind of cyber security incident or breach last financial year, new data released by the Australian Bureau of Statistics reveals.
The data published on Tuesday also shows that almost 18 percent of businesses weren’t aware if they had suffered a incident or breach in 2017-18.
Collected during an annual survey of Australian business characteristics that focused on IT use, the data shows the vast majority of the 832,000 businesses examined experienced no “internet security incidents or breaches”.
But more than 28 percent of businesses surveyed reported having either experienced an incident or breach (10.8 percent) or, more worryingly, did not know (17.7 percent).
Of the approximately 89,856 businesses that experienced either an incident or breach, the highest proportion of businesses fell into the wholesale trade (17.6 percent) and manufacturing (17.5 percent) industries.
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Digital Health Data

Page last updated: 15 May 2019

Who is using digital health?

The Australian Digital Health Agency publishes information about which public and private hospitals are using digital health as well as the latest software products.

My Health Record statistics by Primary Health Network (PHN)

My Health Record is a secure online summary of a consumer’s health information. It allows consumers, doctors, hospitals and other healthcare providers to view and share health information to provide consumers with the best possible care.
The index below outlines the data that is currently contained within the Primary Health Network (PHN) - My Health Record Statistics report.
  1. Consumer registration by PHN
  2. Provider registration by PHN
  3. Providers uploading by PHN
  4. Provider document uploaded by PHN

Reports 2018-19

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Age of the killer robots is coming to battlefields

  • 12:00AM June 25, 2019
The year is 2040 and war has broken out between the US and China. The island of Taiwan is besieged by the People’s Liberation Army, which four days earlier launched a lighting attack following a shock declaration of independence from Taipei.
A US carrier strike group has been dispatched from across the Pacific. Australia sends two Attack-class submarines. At the Misawa air base in northern Honshu Japanese F-35’s growl in their hangars, ready to strike.
But Beijing is ready.
Batteries of hypersonic mis­siles, which can travel at five times the speed of sound and can obliterate a surface ship with just 12 seconds warning, force the coalition to stay hundreds of nautical miles from the fight.
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ADHA’s Paid Self Serving Propaganda - IMVHO

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Facebook’s full-frontal assault on finance

Richard Waters and Hannah Murphy
Jun 25, 2019 — 10.10am
Flawed, derided, feared: Facebook’s proposal for a new virtual currency, revealed last week, has already provoked a backlash. But might it end up blowing the financial system wide open anyway?
The idea marks a “long overdue” attack by Big Tech on the payments industry, says David Yermack, a finance professor at New York University’s Stern School of Business. Apple has carved out a limited role for its own payments system on the iPhone: by contrast, Facebook’s plan is a full-frontal assault.
The planned launch, within a year, of its Libra digital currency would have the backing of partners like the payment networks Visa and Mastercard and internet companies Uber and eBay.
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Facebook simply can't be trusted in the financial system

Paul Smith Technology Editor
Jun 25, 2019 — 12.00am
When Facebook announced its plans for colonisation of the financial world last week, it broke from its tried and trusted modus operandi of public relations, and sought to engage with journalists ahead of time to try to shape the narrative.
Anyone who has covered matters related to Facebook over the years knows that, at best, a favoured journo may be tipped off to the impending publication of a Facebook post on a new initiative, written by its overlord Mark Zuckerberg.
But for the announcement of the new Libra cryptocurrency and its accompanying not-for-profit Libra Association it went all out for the federal budget lock-up style approach, of targeting the best financial services and banking journalists in different countries, such as The Australian Financial Review's James Eyers, and giving them hefty documents to chew on.
When Zuckerberg's post announcing its plan went live on Facebook last Tuesday night, it came 10 minutes after the first embargoed stories had hit websites around the world ... a minor detail you might think, but carefully planned to try to ensure he was not directly quoted, or a central figure in the initial stories.
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Could standards help address AI trust, algorithmic bias?

Standards Australia launches consultation on artificial intelligence
Rohan Pearce (Computerworld) 25 June, 2019 06:30
Artificial intelligence (AI) technologies could help transform sectors including human services, financial services, agriculture, logistics and resources, but there are concerns that need to be addressed including trust, algorithmic bias, market dominance, privacy and security, according to Standards Australia.
The organisation has launched a wide-ranging consultation, seeking input from a range of stakeholders in industry, government, civil society and academia on standards that could support the adoption in Australia of AI.
“Australians are fast adopters of new technologies, particularly in the home environment. Google Home, Alexa and Siri, for example, have become part of many people’s everyday lives,” said acting CEO of Standards Australia, Adrian O’Connell. “But the applications of AI are broader, ranging from the home, to the healthcare clinic and the factory floor, and present real opportunities for Australians in terms of our standard of living.”
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7 June 2019

Creating the connections that can save lives

Sponsored
Technology has already delivered impressive improvements to the way in which healthcare is delivered in Australia – but the opportunity to do more is enormous. In this sponsored post, Equinix Australia’s managing director, Jeremy Deutsch, looks at how cloud infrastructure is starting to open up new opportunity in healthcare provision.
A growing and ageing population, rising incidence of chronic disease, shifting patient expectations and the emergence of innovative technologies like robotics, augmented reality, and the Internet of Things (IoT) are straining current systems and creating an appetite for change.
To improve effectiveness and affordability while managing financial sustainability, healthcare providers are looking to offer more personalised, patient-centred care while shifting their approach from treatment to prevention and wellbeing. Decentralisation of care – a significant issue in Australia with its vast geography – holds great potential. So too does smarter, more informed, real-time decision-making around diagnosis and treatment.
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Raising the security bar

By Phil Wallace*
Monday, 24 June, 2019
The Department of Human Services (DHS) has stipulated more stringent requirements licensed software developers working on e-health cloud security. Here’s what healthcare providers need to know.  
Privacy is a cornerstone of the healthcare sector, and one that is increasingly under threat. While patient information itself is innately sensitive, the larger issue in the world of cybercrime is the high value that data commands.

Why the health sector is vulnerable

In Australia, the health sector consistently encounters more data breaches than any other industry, according to the Office of the Australian Information Commissioner (OAIC) — most of which are malicious or criminal attacks, followed by human and system error. OAIC is responsible for the Notifiable Data Breaches scheme that currently requires agencies and organisations regulated under the Privacy Act 1989 to report data breaches to both OAIC and the affected individuals.
The only way to guarantee patient privacy is to provide adequate levels of security. In most industries the aim in securing information is to keep it hidden and unreachable, but in the healthcare sector patient information must be accessible to multiple parties; medical practitioners, specialists, hospitals, Medicare and private health funds. Security in this instance means creating an environment that permits access without unduly creating points of vulnerability throughout the chain.
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Protesters take to streets to fight 5G roll out

Claim technology is "greatest threat to humanity we have ever faced"
George Nott (Computerworld) 24 June, 2019 09:00
Protesters took to the streets in a number of locations on Saturday, against the roll-out of 5G.
In Melbourne dozens of protesters walked from Flagstaff Gardens to Bourke Street Mall, stopping outside Telstra's head office in Exhibition Street.
The protesters, wearing red with one wearing what appeared to be a tinfoil hat and another dressed as Santa, carried signs reading "Stop 5G" and "100 times more radiation, 100 times more harm".
In Perth a similar number turned out in the rain to protest, with signs reading "No 5G, stop involuntary exposure" and "5G is a weapon".
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Lessons on privacy, data protection and trust in financial services

Financial institutions are faced with a number of regulatory, social and ethical considerations and challenges in approaching the protection of their customers' data. The right approach isn't always easy to determine.
Key takeouts
·         Amidst changing community expectations in the wake of the Financial Services Royal Commission, managing privacy compliance has become ever more challenging.
·         Conversations around privacy, data and trust are becoming more embedded within business-as-usual operations for banks, insurers and other financial institutions.
·         Maintaining a steadfast focus on the protection of customers' privacy is a non-negotiable for the financial services industry if they are to maintain consumer trust.
In an environment of changing community expectations, and in the wake of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (the Financial Services Royal Commission), financial institutions are faced with a number of regulatory, social and ethical considerations and challenges in approaching the protection of their customers' data. The right approach isn't always easy to determine.
During Privacy Awareness Week in May 2019, MinterEllison hosted a roundtable lunch with 16 senior privacy specialists in the financial services sector to consider some of the challenges and opportunities facing this industry.
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Comments more than welcome!
David.

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