Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Tuesday, June 30, 2020

Commentators and Journalists Weigh In On Digital Health And Related Privacy, Safety And Security Matters. Lots Of Interesting Perspectives - June 30, 2020.

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This weekly blog is to explore the news around the larger issues around Digital Health, data security, data privacy, AI / ML. technology, social media and related matters.

I will also try to highlight ADHA Propaganda when I come upon it.

Just so we keep count, the latest Notes from the ADHA Board are still dated 6 December, 2018! How pathetic is that for transparency? Secrecy unconstrained!

Note: Appearance here is not to suggest I see any credibility or value in what follows. I will leave it to the reader to decide what is worthwhile and what is not! The point is to let people know what is being said / published that I have come upon.

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https://www.facebook.com/permalink.php?id=883108248390603&story_fbid=3404398049594931

Health Consumers NSW

June 27, 2020

Consumer rep needed for SNPHN MHR Test Bed Project Advisory Committee

Who: Sydney North Primary Health Network (SNPHN)
Deadline: Monday, 6 July 2020

Be a consumer representative on the SNPHN My Health Record Test Bed Project Advisory Committee

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http://medicalrepublic.com.au/fear-and-loathing-in-the-emerging-tele-verse/30809

27 June 2020

Fear and loathing in the emerging tele-verse

Funding Practice Management Telehealth

Posted by Jeremy Knibbs

Telehealth, though nominally a temporary fix of the pandemic, is revealing deep rifts in the general practice community over where the profession goes from here and how

When senior lobbyists in the GP community managed to convince the federal government to unleash telehealth in the name of saving both patients and general practice from impending COVID-19 mayhem, there seemed to be a universal sigh of relief from the GP community. Sure, telehealth was introduced without any preparation for patients or GPs, and that was always going to lead to some short term issues, some of  which were even telegraphed. But in general, the GP community seemed almost wholly onside.

But just a few months in, and with time for certain well capitalised (and organised) groups to re-adjust their businesses around the new regime to harvest low hanging consults, often redirecting them away from where they would have normally gone, the stress seems to be starting to seriously divide the GP community on the future of telehealth.

Surprisingly, given the initial positioning by the major lobbying groups, some GPs appear to taking the position that telehealth should be returned almost entirely to the pre-pandemic regime.

 

https://wolandscat.net/2020/06/24/towards-a-standard-analysis-of-computable-guidelines-clinical-workflow-decision-support-and-the-curly-braces-problem/

Towards a standard analysis of computable guidelines, clinical workflow, decision support and … the curly braces problem

Posted on 24/06/2020 by wolandscat

Why don’t we have widespread clinical decision support (CDS), computable guidelines, clinical workflow (plans), and why don’t the pieces we do have talk to the health record? The first time I heard such challenges framed was around 2000, and even at that moment there were experts who had been working on modern versions of the problem for at least a decade, not to mention earlier generations of ‘classical’ AI systems such as MYCIN. So it’s not for lack of time.

After 20 years of staying out of this particular kitchen, I took the plunge in 2015, with a number of projects including Activity-Based Design at Intermountain Healthcare, a major openEHR development project called Task Planning (partly funded by Better.care in central Europe and DIPS in Norway), as well as some minor involvement in recent OMG BPM+ activities. We already had within the openEHR community the Guideline Definition Language (GDL), a fully operational decision support capability originally developed by Rong Chen at Cambio in Sweden (resources site). This provided us with a lot of useful prior experience for building a next generation combined plan/guideline facility.

Here I will talk about what I think has been conceptually missing for so long.

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https://www.hinz.org.nz/news/514093/Industry-contracts-should-ensure-data-sharing---report.htm

Industry contracts should ensure data sharing - report

Tuesday, 23 June 2020  

eHealthNews.nz editor Rebecca McBeth

Implementation of national standards is key to the creation of a modern health system and contracts with health information system providers should include clear data obligations, the Health and Disability System Review says.

The new government report says secure exchange of health information must “become a consistent characteristic of New Zealand’s health system” and key to this is the creation and implementation of standards.

“National standardised datasets and interoperability standards should be agreed and implemented so that data flows across the system and supports better clinical outcomes, empowered consumers, and data-driven decision-making,” it says.

Contracts with providers should include the clear expectation that data will be “more routinely and consistently shared with consumers, other providers, policy makers and those responsible for ensuring the system performs well and meets population health needs”.

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https://digitalhealth.org.au/blog/national-effort-on-post-covid-response/

Survey - National effort on post-COVID response

As the health system settles into a new rhythm and moves beyond the pandemic curve, many of us are asking how can we be better prepared for the future?
How can we learn from the past six months and be ready for the inevitable challenges ahead?

Members have made it clear they want to see telehealth and virtual care the business “norm”.

No one wants to lose momentum at this critical point. It was heartening to read the Government has announced funding for Australian researchers to develop digital health infrastructure.

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https://www.digitalhealth.gov.au/news-and-events/news/media-release-get-a-healthy-start-to-the-new-financial-year

Media release - Get a healthy start to the new financial year

25 June, 2020:  ADHA Propaganda

Logged into MyGov to do your tax? Click onto My Health Record, update your information and get a healthy start to the new financial year.

The 22.77 million Australians with a My Health Record are encouraged to use tax time as a reminder to make sure their health information is up to date.

“Tax time is the perfect time to update your My Health Record details and make sure your vital health information is always available to you and your authorised healthcare providers,” according to Agency Interim CEO Bettina McMahon.

“It makes perfect sense to store key information including a shared health summary, information about allergies, medicines list, immunisations, pathology reports and more in your My Health Record.

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https://www.theaustralian.com.au/business/technology/google-news-payments-wont-cover-search/news-story/2f083c8eea67cc0a4f051eab7013397f

Google news payments won’t cover search

David Swan

Despite reaching agreements with multiple publishers Google Australia has confirmed it will not pay for news that appears in its searches, with the company’s boss Melanie Silva declaring that news publications derive enough value from the clicks they receive from Google.

Google on Thursday night announced it had landed agreements with a number of publishers to license news content, including in Australia, in an about-face that shows the tech giant is ready to begin paying for news. The company has reached agreements with Adelaide-based local newspaper publisher Solstice Media, Schwartz Media and The Conversation, as well as Germany’s Spiegel Group, publisher of Der Spiegel; and Brazilian media company Diarios Associados.

In a briefing with The Australian on Friday, Ms Silva said however that the agreements would be limited to a new app that Google will launch later next year and won‘t cover news snippets that appear in Google’s web searches.

“This is a completely new product, where we’re paying for a much richer storytelling experience,” she told The Australian. “We’re paying for access to content that makes it behind a paywall, but it’s a completely different product to search.

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https://itwire.com/technology-regulation/google-announces-deal-to-pay-for-news-in-australia,-brazil-and-germany.html

Friday, 26 June 2020 05:41

Google announces deal to pay for news in Australia, Brazil and Germany

By Sam Varghese

Search behemoth Google has announced a licensing program to pay publishers in Germany, Brazil and Australia for what it describes as a "new news experience launching later this year".

Brad Bender, the company's vice-president of Product Management in the news division, said in a blog post on Thursday, that the company had signed agreements with local and national publications in the three countries mentioned.

He said where available, Google would also offer to pay for free access so users could use paywalled content.

Nine Entertainment's The Age said Australian Community Media, which owns more than 100 regional titles, was in talks with Google about the deal while Schwartz Media, publisher of The Saturday Paper, Private Media, the publisher of Crikey and Solstice Media's InDaily and InQueensland had already signed deals.

News Corporation, one of the companies at the forefront of pushing digital platforms to pay for the use of Australian content, was not convinced by Google's initiative.

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https://www.theaustralian.com.au/business/technology/code-to-rein-in-fake-data-spread/news-story/694b1121a8ea7c393b38b447344e4814

Code to rein in fake data spread

David Swan

The tech giants will be subject to a misinformation and news quality­ code of practice by the end of the year, following new plans outlined by the Australian watchdog.

The government has tasked the Australian Communications and Media Authority with developing a new voluntary code in a bid to reduce the impact of fake news and misinformation on platforms including Twitter and Facebook.

The code would make social media giants responsible for misinformation and fake news, in the same way that Australian media organisations are bound by regulatory requirements for journalistic ethics and accuracy in news and reporting.

It comes as fake news about the COVID-19 pandemic continues to run rampant online. Forty-eight per cent of Aust­ralians rely on online news or social media as their main source of news. But 64 per cent of Australians are concerned about what is real or fake on the internet.

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https://www.smh.com.au/technology/google-to-wipe-data-on-new-accounts-after-18-months-20200625-p555x2.html

Google to wipe data on new accounts after 18 months

By Daisuke Wakabayashi

June 25, 2020 — 5.47am

After years of criticism about how it keeps a record of what people do online, Google said it would start automatically deleting location history and records of web and app activity as well as voice recordings on new accounts after 18 months.

The limited change, announced on Wednesday (US time), comes after Google introduced an option last year to allow users to automatically delete data related to their web searches, requests made with the company's virtual assistant and their location history. At the time, it offered users the ability to erase the data after three months or 18 months.

The policy sets Google accounts to delete that data by default on new accounts, instead of requiring users to go into the product's settings to change to an option to delete. The settings on existing accounts will remain unchanged.

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https://www.smh.com.au/business/small-business/how-technology-damages-your-mental-health-20200625-p5564s.html

How technology damages your mental health

By James Adonis

June 26, 2020 — 12.00am

The greatest cause of absenteeism isn't the flu, a physical ailment or a sneaky sickie. And the greatest cause of underperformance isn’t a lack of motivation or inadequate training. In each case the leading culprit is poor mental health.

While there are many factors contributing to this worsening trend, one factor has particularly caught the eye of researchers: the use of technology.

In a comprehensive analysis to be published soon in the Australian Journal of Management, a research team led by the University of Sydney began with the premise that work can be good for health, as per earlier empirical evidence I’ve shared in this column. But in reviewing every credible study on this topic, they’ve discovered technology can also be the source of considerable harm.

It’s difficult to understate the ubiquity of technology, especially when taking into account the prevalence of automation, robotics, digitisation, artificial intelligence, machine learning and myriad other advancements rendering many jobs redundant.

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Published: 25 Jun 2020

https://www.seek.com.au/job/50140969?type=standout

Senior Program Officer

Australian Digital Health Agency

About the business

The Australian Digital Health Agency is responsible for national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety. Our focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them.

About the role

The Senior Program Officer will be responsible for developing accurate and useful knowledge management articles to support Contact Centre staff in their daily activities. The role will see you provide operational policy and procedural advice to the Contact Centre and other teams, as well as analyse data, operator error trends and user experience to support continuous improvement processes. 

You will use your experience to assist, train and support staff within the sector and to work collaboratively and productively with both internal and external stakeholders.

Skills and experience

The ideal candidate will have experience working within a complex business service delivery environment and will have well-developed analytical, research skills and problem solving ability. You will have excellent organisational skills, including the ability to manage multiple tasks, and will have strong written and oral communication skills.

Please email careers@digitalhealth.gov.au to request a copy of the Position Description.

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https://itwire.com/government-tech-policy/republicans-follow-in-australia-s-encryption-law-footsteps.html

Republicans follow in Australia's encryption law footsteps

By Sam Varghese

Three politicians from the US Republican Party have introduced a bill in the Senate that would make it mandatory for technology companies to help break encryption if it would aid law enforcement in enforcing a warrant.

Named the Lawful Access to Encrypted Data Act, the bill was introduced by Lindsey Graham, chairman of the Senate judiciary committee, Tom Cotton and Marsha Blackburn.

In effect, the bill seeks the same outcome as the encryption law passed by Australia in 2018. There are three ways listed in this law by which the authorities can get industry to aid in gaining access to encrypted material. A technical assistance request (TAR) allows for voluntary help by a company; in this case, its staff would be given civil immunity from prosecution.

An interception agency can issue a technical assistance notice (TAN) to make a communications provider offer assistance.

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https://www.theaustralian.com.au/business/technology/why-i-refuse-to-monitor-my-employees-at-home/news-story/ab896c0adc36fa3fd632acc44bfaad88

‘Why I refuse to monitor my employees at home’

Joel McInnes

Over the last 12 weeks, the world as we know it has stopped existing. Seemingly overnight, we have been forced to live in ways we never anticipated -- let alone expected. And as we slowly come out of lockdown, in many ways the world awaiting us is irrevocably different to the one we left behind in March.

The way we work now is arguably one of -- if not the -- biggest change we’ve had to adapt to during and post-COVID-19. As working from home has gone from a nice-to-have to a must, companies and managers have been forced to contend with a new reality that demands a new skill set, adjusted expectations and a much more flexible and compassionate approach to managing employees.

Unfortunately, instead of adjusting their expectations in the face of such adversity, some organisations are planning to, or have already installed, software that tracks their employees‘ work hours and movements; which websites they are visiting, when and for how long; and in some cases, even tracking the location of employees by installing complementary apps on their phones.

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https://www.ausdoc.com.au/opinion/humble-qr-code-gets-virus-tracking-role

The humble QR code gets a virus tracking role

Antony Scholefield

15th June 2020

Yes, we’re still talking contact-tracing apps.

Not Australia’s COVIDSafe app, but its new cousin over the ditch, called NZ COVID Tracer, which is taking a different approach to monitoring our unknown acquaintances.

Australia’s app, like the Singaporean app TraceTogether on which it was based, records Bluetooth ‘handshakes’ between phones running the same app that come within 1.5m or so of one another.

The owner of the phone, should they be diagnosed with the virus, can agree to release the record of these contacts to public health authorities.

But what the New Zealand version will do is give businesses a QR code (the square digital code you get on SMS tickets and boarding passes) to stick outside their premises.

Kiwis will use their phone to scan the code and create a record of places they’ve visited.

If they are diagnosed with COVID-19, the country’s National Close Contact Service will ask them to read out the list of locations — so the information never leaves the phone digitally.

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https://itwire.com/security/what-price-privacy.html

Wednesday, 24 June 2020 17:44

What price privacy?

By Stephen Withers

Consumers put a premium on privacy, but don't realise how little they have, a new report suggests.

A new report from identity management specialist Okta looked at the state of digital identity in Australia, France, Germany, the Netherlands, the United Kingdom, and the United States.

"Our survey suggests that consumers around the world have only a vague understanding of how much of their data is being tracked, where, when, and by which organisations," the report concludes.

For example, 39% of Australians do not think online retailers collect data about their purchase history, and 45% do not think their social media posts are being tracked by social media companies.

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-------- Forwarded Message --------

Subject: Notice of Planned EOI Release

Date:     Wed, 24 Jun 2020 06:08:06 +0000

From:    HSNSW-HealthTechnologyContracts <HSNSW-HealthTechnologyContracts@health.nsw.gov.au>

HealthShare, on behalf of eHealth NSW, plans to release an open Expression of Interest (EOI) for the State-wide Single Digital Patient Record (SDPR) Initiative in Q3 2020.

The SDPR initiative is envisaged to be the vehicle to drive the modernisation and transformation of the NSW Health Electronic Medical Record (EMR), Patient Administration System (PAS) and Laboratory Information Management Systems (LIMS) environments across the NSW Public Health System.

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https://mycollege.acrrm.org.au/search/find-college-event/details?id=20386&title=ACRRM%2BWebinar%2B-%2BAn%2BIntroduction%2Bto%2BePrescribing%2B-%2BThu%2B25%2BJune%2B2020&utm_source=country%20watch&utm_medium=email&utm_campaign=18%20June%2020

ACRRM Webinar - An Introduction to ePrescribing - Thu 25 June 2020

Register

Date: Thursday 25 June 2020 at 7:00pm AEST

ACRRM has been working closely with the Australian Digital Health Agency (Agency) and the Department of Health to support the implementation of electronic prescriptions. This webinar will help rural doctors to understand and plan for the new ePrescribing system. Commonwealth PBS regulations had been changed to recognise an electronic prescription as a legal alternative to a paper prescription. Most states and territories have also made changes to their poisons and therapeutic goods (or equivalent) legislation to recognise the form of an electronic prescription; the two remaining states (South Australia and Queensland) are likely to have progressed their changes by early July.

Dr Andrew Jamieson will host the event. College Medical Educators: Dr Carmon Guy, Dr Naomi Houston, Dr Trevor Burchall, Dr Elise Ly will be joined by Brian Spooner (Adoption and Clinical Use Lead) and Andrew Matthews (Director, Medicines Safety Program) from the Australian Digital Health Agency and take questions from the webinar participants.

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https://www.digitalhealth.gov.au/news-and-events/news/media-release-healthcare-providers-use-of-technology-surges-in-the-face-of-covid-19

Media release - Healthcare providers use of technology surges in the face of COVID-19

23 June, 2020: ADHA Propaganda

New data released today by the Australian Digital Health Agency shows another big lift in the use of the My Health Record system across pharmacies, GP’s and now public hospitals as Australian healthcare providers accelerate their use of technology during COVID-19.

As pharmacies took advantage of changes made in March to allow medicines to be dispensed based on an electronic prescription, pharmacies registered for the My Health Record also increased from 91% to 97% in May and the viewing and their uploading also increased from 69% to 78%. GPs similarly had a big increase in viewing and uploading from 73% to 82%. The result is that more than 8 million medicine documents have been uploaded by healthcare providers like pharmacists and GPs, increasing the total medicine documents to more than 136 million.

And the May data also shows that more than 90% of Public Hospitals are now using the system with 5.2 million more clinical documents uploaded by hospitals, pathologists or radiologists increasing the total clinical documents to more than 70 million.

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https://www.innovationaus.com/apply-ai-to-the-tech-capability-audit/

Apply AI to the tech capability audit

Marie Johnson
Contributor

24 June 2020

Albert Einstein famously said, “we cannot solve our problems with the same thinking we used when we created them.” And if ever there was a need for new thinking to attack intractable problems, the government’s “urgent” ICT capability audit is a candidate hiding in plain sight.

Over the past two decades, the issue of ICT capability has been a long-admired problem across all levels of government. And at the Commonwealth level – the search for findings involves traversing many agencies, core governance structures of government and even the Parliament itself.

The Australian National Audit Office (ANAO) has extensive holdings of many damning cyber, audit and performance reports, and in my opinion the ANAO does excellent work.

In addition to this and over a number of years, the Australian Public Service Commission has undertaken Agency Capability Reviews” “…because the public service had experienced significant failures in delivery resulting from problems in risk management at multiple points across organisational systems.”

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https://www.lexology.com/library/detail.aspx?g=d41583a8-2efb-4f2a-9aa3-62e69a6e7928

Your Digital Identity: GovPass expands to include private sector companies and biometric capabilities as project moves forward

Gilbert + Tobin

Private companies are a step closer to being able to seek accreditation to join the Australian Government’s digital identity scheme, ‘GovPass’ under the latest version of the project’s governing documents, the Trusted Digital Identity Framework (TDIF) released on 4 May 2020.

Version 4 of the TDIF, which will now remain current until July 2022, was released as the Digital Transformation Agency (DTA) prepares to test the biometric component of the program and signals the potential for the Commonwealth to monetise the use of the scheme by state and territory service providers as well as private companies.

What is GovPass?

GovPass refers to the Australian Government’s digital identity initiative, a multi-departmental program of work including policy and system design as well as technology development. The project is aimed at providing ‘whole of government’ digital identity credentials to Australians for use in accessing government services.

GovPass allows individuals to choose to merge separate digital identities maintained across a patchwork of service specific identity verification systems utilised by government departments and agencies. The result is a single digital identity recognised by all accredited services and protected by the minimum security and privacy standards that participating organisations are required to meet and maintain in order to participate.

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https://www.smh.com.au/business/markets/hackers-push-the-world-to-the-brink-of-cold-war-2-0-20200624-p555jn.html

Hackers push the world to the brink of Cold War 2.0

By James Cook

June 24, 2020 — 10.02am

It was 9am on Friday when Scott Morrison made an unexpected and startling admission. In televised remarks to the nation's 25 million people, the Prime Minister said Australia was under attack from a foreign power.

It was not an attack involving fighter jets, missiles or warships but through a relentless swarm of cyber hacks, unleashed on different arms of the government.

"Australia's organisations are currently being targeted by a sophisticated, state-based cyber actor," Morrison said.

Healthcare trusts, political groups, educational organisations and the country's national infrastructure had been under digital attack from hackers looking to use security weaknesses to peer inside their networks, the government said.

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https://www.eventbrite.com.au/e/my-health-record-tickets-110568146302

Jul 24

My Health Record

by Casey Cardinia Libraries  ADHA Propaganda

Free

On Sale 26/06/2020 at 12:00 am

My Health Record

Join us on Zoom and learn how to access My Health Record online.

You will receive an email the day before the event with the Zoom meeting details.

Tags

Online Events Online Classes Online Health Classes

Date and Time

Fri, 24 July 2020

11:00 AM – 12:00 PM AEST

Add to Calendar

Location

Online Event

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https://learninghub.speechpathologyaustralia.org.au/speechpathologyAust/1216-live-webinar-digital-health-tools-to-securely-access-and-share-health-information

LIVE WEBINAR: Digital health tools to securely access and share health information

Professional Practice ADHA Propaganda

Learning Format Online

Cost $118

Course Outline

This is a live webinar. Please only register if you are able to attend the live session. The recording will be made available after the live event.

Registration will close 10am on the day of the webinar.

Registrants will be sent the details of how to access the webinar a couple of hours before the start time of 1pm.

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https://www.smh.com.au/politics/federal/off-limits-australia-us-urged-to-name-and-shame-cyber-attackers-targeting-health-research-20200622-p554xo.html

'Off limits': Australia, US urged to name and shame cyber attackers targeting health research

By Anthony Galloway

June 23, 2020 — 12.00am

Australia and the United States have been urged to jointly name and shame state-backed actors looking to steal health research during the coronavirus pandemic, as the Morrison government battles an escalation in cyber attacks on key networks.

In a paper to be published by the United States Studies Centre at the University of Sydney on Tuesday, five foreign policy experts also say the two countries should strengthen their ability to counter disinformation campaigns as an urgent priority in light of China's use of such tactics during COVID-19.

Prime Minister Scott Morrison has spoken about a major cyber attack that hit the government and private sector.

Australian security agencies believe China is responsible for a wave of cyber attacks against the NSW government and other critical Australian infrastructure including state-owned utilities and hospitals but the Morrison government has chosen not to name the country involved.

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https://www.servicesaustralia.gov.au/organisations/health-professionals/services/medicare/healthcare-identifiers-service-health-professionals/applying/how-apply-organisations

How to apply for organisations

Organisations need a HPI-O to access the HI Service and My Health Record. You can get a HPI-O through HPOS.

To apply for an HPI-O, your organisation needs to:

  • provide healthcare related services
  • employ at least 1 individual healthcare provider who has a HPI-I
  • have employees in the roles of responsible officer and organisation maintenance officer.

An individual can act in more than 1 role. For example, a sole trader may be an individual healthcare provider who is also the responsible officer and organisation maintenance officer.

Get a healthcare provider organisation identifier (HPI-O)

You can use HPOS to register a seed or network organisation in the HI Service and get a HPI-O.

You need an individual PRODA account to access HPOS. If you don’t have one, register for a PRODA account and link your PRODA account to HPOS.

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https://theconversation.com/telehealth-in-lockdown-meant-7-million-fewer-chances-to-transmit-the-coronavirus-141041

Telehealth in lockdown meant 7 million fewer chances to transmit the coronavirus

June 22, 2020 4.39pm AEST

Authors

Centaine Snoswell , Anthony Smith , Liam Caffery

Associate Professor in Telehealth and Director of Telehealth Technology, Centre for Online Health, The University of Queensland

The expansion of telehealth services was a deliberate strategy to help reduce the risk of COVID-19 transmission between practitioners and patients, so is it working?

According to our analysis, the answer is that telehealth is indeed reducing the risk. Since March 2020, more than 7 million MBS-funded telehealth consultations have been reported, with the vast majority (91%) being done by telephone.

On March 13, the federal government added new telehealth items to the Medicare Benefits Schedule, to allow health-care providers to offer both telephone and video consultations.

Before then, only Australians living outside major cities were eligible for Medicare-funded telehealth consultations, via video only. This was limited largely to medical specialist services and a very small number of GP and allied health services.

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https://itwire.com/security/australians-lose-over-$634-million-to-scammers.html

Monday, 22 June 2020 14:12

Australians lose over $634 million to scammers

By Peter Dinham

Australians lost over $634 million to scams in 2019, according to the latest Scamwatch report from the consumer watchdog the Australian Competition and Consumer Commission (ACCC).

According to the latest figures in the ACCC’s Targeting Scams report released on Monday, there were more than 353,000 combined reports to Scamwatch, other government agencies and the big four banks last year.

“Unfortunately it is another year with devastatingly high losses, and scammers are constantly finding new ways to defraud Australians,” ACCC Deputy Chair Delia Rickard said.

“This year we have included data from the big four banks which gives a more complete picture of how much people are losing to scams.”

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https://about.healthdirect.gov.au/video-call

Video Call

About the Healthdirect Video Call service

healthdirect Video Call is a comprehensive, secure and reliable video consulting service for healthcare in Australia. It is managed by Healthdirect Australia on behalf of the Australian Department of Health, WA Health, ACT Health and the Victorian Department of Health and Human Services.

healthdirect Video Call was developed by Healthdirect Australia to make it easy for healthcare providers to offer their services to patients via video. Working with governments and PHNs, we aim to make telehealth an everyday part of a modern Australian health system.

The healthdirect Video Call service is a simple, scalable and sustainable model for enabling more convenient access to care for those who find it difficult to see a clinician in person. The technology that underpins the service is purpose-built for health settings, designed to create fully secure bespoke virtual clinics and waiting areas.

COVID-19 Video Call program for primary health care services

healthdirect Video Call is available to General Practices, Aboriginal Medical Services (AMS) and Aboriginal Community Controlled Health Services (ACCHS) in Australia until 30 September 2020 under a special funding arrangement from the Australian Department of Health.

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https://itwire.com/open-sauce/with-money-in-sight,-abc-changes-stance-towards-google-and-facebook.html

Author's Opinion

The views in this column are those of the author and do not necessarily reflect the views of iTWire.

Monday, 22 June 2020 10:27

With money in sight, ABC changes stance towards Google and Facebook

By Sam Varghese

The ABC has markedly changed its stance towards Google and Facebook, now that the ACCC is pushing for the digital platforms to pay news organisations for using their content.

As iTWire reported, back in May 2018, when submissions were being made to the Australian Competition and Consumer Commission's inquiry into digital platforms, the ABC projected itself as an organisation that could continue to function as it has in the past despite the level of digital disruption.

This was in sharp contrast to the submission made by News Corporation which did not mince its words in blaming Google, Facebook and Apple, for the difficulties faced by media organisations.

Now the ABC appears to have changed its tune. In a submission to the ACCC's discussion paper on a mandatory code for the way digital platforms pay news organisations for content — leaked to friendly media outlets which give it unquestioning coverage free of context — the taxpayer-funded broadcaster has said it wants direct payments from both Google and Facebook for using its content.

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https://insightplus.mja.com.au/2020/24/cybercrime-why-is-health-care-the-most-targeted/

Cybercrime: why is health care the most targeted?

Authored by Geoff Schomburgk

Issue 24 / 22 June 2020

THE illicit sale of health care information is now more valuable than ever before — millions of medical records are being sold on the black market, putting both patients and health care organisations at greater risk of data compromise.

Health care organisations are desperately trying to detect and stop theft, but unfortunately, some hospitals are still in the process of transitioning from paper patient records to electronic health records — far behind other industries such as the Australian banking sector. As a result, there is significantly less protection in place to stop sophisticated cybercriminals.

Why are medical records being stolen?

According to the recent 2020 State of Password and Authentication Security Behaviors Report by the Ponemon Institute, a majority (59%) of individuals are most concerned with protecting health-related information — and rightfully so. There are many different reasons why medical records are of value for a cybercriminal. In some cases, an attacker will try to use the victim’s private health care or Medicare benefits; other times, the records are used as a form of identity to fraudulently obtain credit in the victim’s name, and in rare situations, stolen medical records are used for blackmail and extortion.

Health records contain highly sensitive personal information, which can sell for as much as $1000 per health record according to the recent 2020 Vision Report by CyberMDX. In contrast, tax file numbers cost about $22 and stolen credit cards sell for just $1.50–$4.50, according to Ernst and Young.

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https://www.afr.com/companies/healthcare-and-fitness/calls-grow-for-medicare-to-cover-more-digital-health-technologies-20200617-p553ef

Calls grow for Medicare to cover more digital health technologies

Carrie LaFrenz Senior reporter

Jun 22, 2020 – 12.00am

A modern Australian healthcare system should include a range of reimbursement across evidenced-based digital health technologies, which would provide cost savings and alleviate pressure on the system, say experts in the field.

Bronwyn Le Grice, chief executive and founder of ANDHealth, a non-profit digital health accelerator business, sees permanent reimbursement for telehealth as the first step towards a supporting a more sophisticated healthcare system.

Whole of population telehealth services were introduced on March 30 by the federal government in response to COVID-19.

Ms Le Grice has called for Medicare reimbursement for high value care through video and shared information, and possibly from input from connected devices.

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https://itwire.com/security/researchers-outline-flaws-in-covidsafe-app,-urge-users-to-upgrade.html

Friday, 19 June 2020 20:03

Researchers outline flaws in COVIDSafe app, urge users to upgrade

By Sam Varghese

A number of researchers have detailed four major vulnerabilities in the Australian Government's COVIDSafe application for the iPhone and Android systems, and advised users to upgrade at once.

The main patches issued were to fix:

  • A bug in the way COVIDSafe reads Bluetooth messages on iPhones. This meant that the new, longer, encrypted messages were sometimes garbled and thus some iPhone-to-iPhone contacts would not be recorded. However it was possible for the same phones to connect again in a different way that did record properly.
  • A patch for CVE-2020-14292, a vulnerability allowing for long-term tracking of Android devices.
  • COVIDSafe on iPhones can now download a new TempID when the phone is locked.
  • Encryption was implemented in a manner that did not prevent interference between multiple threads. This sometimes crashed the app, and could possibly lead to garbled encryptions or leaked information.

The researchers who detailed these bugs on GitHub were Chris Culnane of State of IT, Ben Frengley, Eleanor McMurtry, Jim Mussared, Yaakov Smith, Vanessa Teague of Thinking Cybersecurity, and Alwen Tiu of the Australian National University.

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https://www.nqphn.com.au/events/electronic-transfer-of-prescriptions-using-medicaldirectorincluding-my-health-record/

Electronic transfer of prescriptions using MedicalDirector (including My Health Record)

08 July 6:30 pm — 7:30 pm ADHA Propaganda

Live one hour webinar with Katrina Otto, Principal and Owner of Train IT Medical.

Katrina is one of Australia’s leading Practice Management Consultants and a highly respected, approved medical software trainer.

Learning objectives

  1. Learn about the changes in the prescribing process in MedicalDirector Clinical.
  2. Discuss the use of the token model and patient impact of changes to electronic prescribing.
  3. Explore ideas for improved use of My Health Record for medication and results management.
    For general practitioners, practice managers, and practice nurses

A recording and copy of the presentation will be available 24 hours after the event.

After registering, you will receive a confirmation email containing information about joining the webinar.

Click here to view the flyer.

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https://www.afr.com/policy/foreign-affairs/cyber-security-expert-suspects-attack-clues-a-china-giveaway-20200621-p554of

‘Chest-beating’: cyber-attack clues may be intentional, expert says

Brad Thompson Reporter

Jun 21, 2020 – 2.22pm

Security expert Craig Valli says it is conceivable China deliberately left enough fingerprints to let Australia know it was behind a mass cyber attack called out by Prime Minister Scott Morrison.

Professor Valli said China’s intention could have been to send a message to Australia in cyberspace, similar to what it had done in trade with sanctions on barley and beef, and safety warnings to Chinese students.

China has denied it was behind the attacks that had “honeypot” early warning systems at Edith Cowan University (ECU) in Perth start pinging on Thursday afternoon.

ECU is the headquarters for the Cyber Security Cooperative Research Centre headed by Australia’s former spymaster and one-time ambassador to China, David Irvine.

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https://www.theaustralian.com.au/nation/politics/hack-attacks-on-businesses-double-in-year/news-story/74973c47ce61246ba5203c8af8195449

Hack attacks on businesses double in year

David Swan

Joe Kelly

The number of “spear-phishing” attacks on Australian businesses over April, May and June has increased­ 92 per cent on the same period last year, rising from about 1600 to 3100 attacks per month.

Data from Security In Depth — a cyber security research and advisory outfit — has also found the amount of hacking attacks or attempted attacks on organisations increased dramatically on last year from 400 to about 550 per month.

Organisations at risk include those on older versions of Microsoft Office that have not been patched, and older versions of Cit­rix software are also vulnerable.

While Scott Morrison has announced a $200m injection into cyber security training and jobs, Security in Depth chief executive Michael Connory argued it represented a “drop in the ocean” compared with what was required to safeguard Australia’s infrastructure. “The state-based actors, thought to be Chinese, are primarily using spear-phishing techniques, which means they are sending targeted emails to specific individuals,” he said.

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Comments more than welcome!

David.

4 comments:

Anonymous said...

Senior Program Officer
Australian Digital Health Agency

About the role

The Senior Program Officer will be responsible for developing accurate and useful knowledge management articles to support Contact Centre staff in their daily activities. The role will see you provide operational policy and procedural advice to the Contact Centre and other teams, as well as analyse data, operator error trends and user experience to support continuous improvement processes.

WTF does this mean? "knowledge management articles"? Fake News?

Anonymous said...

This should be a standard ITiL role. It has nothing to do with programme management and calling it a senior program officer is both against and incorrect. They are likely not to get the skillset they need and will waste peoples time. Seriously this is a noble profession and one to be proud of.

The Knowledge Manager ensures that the IT organization is able to gather, analyze, store and share knowledge and information. Their primary goal is to improve efficiency by reducing the need to rediscover knowledge.

As you point out just a lot of hand on the genitalia words.

Anonymous said...

Sadly this simply reflects the level to which some Marketing and Communication tertiary training has descended; to the lowest common denominator possible. The Lexicon they learn is full of empty rhetoric, shallow non-sensical phrases, which when merged into meaningless sentences sounds terribly impressive to anyone who doesn't have any idea what they are saying. This is the caliber of marketing and communications people who seem to get employed by the Australian Digital Health Agency.

Long Live T.38 said...

It cannot be a good sign when even the most black and white job advert has to be twisted out of all resemblance, such that it loses all meaning and value.