Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Monday, March 18, 2019

Weekly Australian Health IT Links – 18th March, 2019.


Here are a few I have come across the last week or so. Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

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Security and lack of it was the big feature this week. Other than that there was a pot-pouri of interesting and somewhat concerning news from all over.
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New post-discharge pilot

A new trial service to help patients better manage their medication after they leave hospital will be launched in Melbourne on Thursday

Poor medication management during or immediately after a hospital stay is a risk factor in 28% of potentially avoidable hospital re-admissions within 30 days, says the Australian Digital Health Agency.
The new service, DC MedsRec, is a community pharmacy-based initiative for patients discharged from Melbourne’s Box Hill Hospital with four or more medicines, and has been designed to help reduce the risk of harm from dangerous drug interactions.
Eligible patients will meet with a trained community pharmacist, who will look at their hospital discharge summary via My Health Record, along with a range of other medication information.
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There's no lung left': Man told he's going to die by doctor on robot video

Ernest Quintana's family knew he was dying of chronic lung disease when he was taken by ambulance to a hospital, unable to breathe.

Key points:

  • The family says the news should have been delivered face to face and not by a machine
  • The hospital defended the use of the robot, saying it did not replace in-person conversations
  • Mr Quintana died two days later from chronic lung disease
Granddaughter Annalisia Wilharm was alone with 78-year-old Mr Quintana when a nurse at Kaiser Permanente Medical Centre emergency department in Fremont, California, popped in to say a doctor would be making his rounds.
A robot then rolled in and a doctor appeared on the video screen.
Ms Wilharm, 33, figured the visit was routine. She was astonished when the doctor told Mr Quintana he would likely die within days.
"This guy cannot breathe, and he's got this robot trying to talk to him," she said.
"Meanwhile, this guy (the doctor) is telling him, 'So we've got your results back, and there's no lung left. There's no lung to work with'."
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Family’s fury as robodoc told patient he had just days left to live

  • By David Charter
  • The Times
  • 10:27AM March 11, 2019
The march of technology in hospitals has been criticised by a grieving family after a grandfather was told he would not be going home by a robot displaying a doctor on a screen.
Ernest Quintana, 78, was admitted to the Kaiser Permanente hospital in Fremont, California, with difficulty breathing and his family knew he was dangerously ill. What they were not anticipating was that his prognosis would be delivered remotely by a doctor who was many miles away and difficult for the patient to hear.
The machine could only reach the right side of the bed but Mr Quintana was hard of hearing in his right ear, requiring his granddaughter to repeat everything the remote doctor said.
 “It just should not happen,” Catherine Quintana, 54, his daughter, said. “If you’re coming to tell us normal news, that’s fine, but if you’re coming to tell us there’s no lung left and we want to put you on a morphine drip until you die, it should be done by a human being.”
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'It has exploded': Building a wellness app business

By Cara Waters
March 11, 2019 — 12.01am
Jessica Sepel says her $7 million business was "a total accident" after she started blogging about transitioning from dieting to eating whole foods.
After her blog gained readers, Sepel created an e-book, then a book, followed by a range of vitamins, an eight-week program and in October last year an app, the JSHealth Nutrition app.
"It's about diet and exercise and getting rid of bad diets and extremes and trying to have a healthy relationship with food," the 29-year-old says. "I tell people to get rid of scales. The app is quite different as you can text a nutritionist wherever you are and it's JS recipes and philosophy. It's an on-demand service."
The JSHealth Nutrition app costs $14 a month and has had 50,000 downloads so far.
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Wearable tech and smart clothes are poised to revolutionise fashion

Clare Press
Updated Mar 13, 2019 — 12.31am, first published at Mar 12, 2019 — 11.00pm
You can call an Uber with it," grins Paul Dillinger, inviting me to caress his sleeve. "When the Uber arrives, it vibrates. Then you just brush up and it will read you the name of the driver and the make of car."
"It" is the Levi's Commuter Trucker jacket, a collaboration with Jacquard by Google that launched in late 2017 as one of the first commercially available wearable tech garments. Six months later, they pushed out new capabilities, including interfaces for Lyft and Uber.
"Our Spring 2018 launch was not an object with impact; it was digital collateral with value," says Dillinger, who heads global product innovation for Levi Strauss & Co. "Here's the premise: what if instead of fashion being a physical garment you need to change out every season, the fashion [you've already bought] just gets better every season, gets more capabilities?"
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No 'sexual behaviour': Apps swipe left on startup's sexual health ads

By Emma Koehn
March 12, 2019 — 11.33am
James Sneddon wants to boost awareness of his startup, Stigma Health, but says he's facing road blocks from dating apps and social media platforms when promoting the product.
"It's been incredibly tricky. I think they [the platforms] could be more flexible with their social responsibility, rather than just giving a flat out 'no'," he says.
Stigma Health lets patients book referrals for pathology centres online so they can undergo sexual health tests and have their results messaged directly to them without the need for several face-to-face interactions or phone calls.
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Doctor 'phone booths' offer diagnoses and dispense drugs: US

Patients lock themselves inside the medical stations for a teleconsult with a remote doctor
13th March 2019
Busy people, apparently, need healthcare anytime, anywhere, and now an American company is obliging with a phone-booth-style doctor's office.
The medical stations developed by OnMed offer consultations with real doctors who work remotely via ultra-high definition cameras that even allow doctors to look down a patient’s throat or check out a tiny skin lesion.
The booths can also dispense hundreds of drugs, print off scripts, take blood pressures and have in-floor digital scales that provide the patient’s height, weight and BMI
Thermal imaging enables measurement of the patient’s temperature and also helps diagnose infection.
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The Garvan Institute brings DNA analysis capabilities to smartphones

By Matt Johnston on Mar 14, 2019 11:46AM

New algorithm makes offline disease ID possible.

The Garvan Institute of Medical Research has partnered with the University of NSW to take genome analysis ‘offline’ by adapting the algorithms that perform DNA analysis to require far less compute than current tools.
Medical practitioners fighting the Ebola and Zika viruses in New Guinea and Brazil have already used small genome sequencing devices that can clip on to a smartphone, but these devices still require high-performance computer workstations or reliable internet connections to identify genes.
Devices like the Oxford Nanopore Technologies MinION can create over a terabyte of data in 48 hours, but their use still isn’t commonplace because comparing or ‘aligning’ DNA from an unknown sample to a reference database to figure out what the sample is requires around 16 GB of RAM, which is beyond the capabilities of most mid-range laptops and flagship smartphones.
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Disrupting the healthcare sector

Kate Quirke is the CEO of a small healthcare IT business called Alcidion. They are basically a disruptor of healthcare IT and healthcare patient records keeping. Alan Kohler spoke to Kate to find out more about the company.

Kate Quirke is the CEO of a small healthcare IT business called Alcidion. It had a backdoor listing in 2015 and it didn’t really get anywhere. It went up, it went down, and back where it was three or four years ago. It took over Kate’s business called MKM Health and another business called Patient Track which was part of MKM Health, and now are off and running. Kate is running the business, and her old partners in MKM are also helping to run the business. Ray Blight, the founder of Alcidion has stepped back although he still owns a fair few of the shares along with his partner. 
It’s an interesting story; Alcidion is basically a disruptor of healthcare IT and healthcare patient records keeping.  There is a business in helping hospitals maintain their patient records and it’s been going on for a long time; there’s a lot of big American companies that do it and what Alcidion is doing is bringing artificial intelligence and algorithms into that business and is disrupting it and presumably doing it on price so I’m not sure about that. 
They are just off and running, potential obviously for big gains in future but it’s still got the job ahead of it. As with all of these early stage businesses there are risks but it’s well-worth listening to Kate Quirke describe what she’s doing.
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WA Health boots Fujitsu for Atos in $124m hybrid cloud shift

By Justin Hendry on Mar 13, 2019 4:30PM

Covering 2000 servers, 1000+ applications.

Western Australia’s health department has handed French IT provider Atos a $124 million deal to provide cloud infrastructure for the state’s public health system.
The five-year contract for managed hybrid cloud services is part of WA Health’s $409 million infrastructure replacement project HealthNext.
It replaces WA Health’s 2010 centralised computing contract with Fujitsu that has blown out to $175 million due to poor governance.
Under the new deal, Atos will work with WA Health’s health support agency, Health Support Services (HHS), to transition legacy IT infrastructure from Fujitsu across to Atos cloud platforms.
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WA Health signs Atos for hybrid cloud migration

Atos to play key role in HealthNext transition
Rohan Pearce (Computerworld) 14 March, 2019 11:36
Atos will oversee the migration of the WA Department of Health to Oracle-based cloud services as part of a five-year, $124 million contract.
Atos said it would provide WA Health with “private cloud, managed public cloud, hybrid cloud orchestration, co-location and managed services for 2000 servers, over 1000 applications, and a fully managed Oracle Cloud platform.”
The Atos Managed Public Cloud (MPC) solution, which uses ServiceNow, will provide a single “pane of glass” for cloud consumption, the company said.
Atos said it would work with WA Health’s shared services provider — Health Support Services (HSS) — on the migration.
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Centrelink wants new software to learn why it annoys customers

By Justin Hendry on Mar 11, 2019 12:30PM

System to collect, track feedback.

The Department of Human Services is planning to introduce a customer experience measurement system to help resolve discontent with its suite of service offerings.
Last week it called for commercial-off-the-shelf technology to collect insights and better understand the pain points across Medicare, Centrelink and Child Support interactions.
Customer satisfaction continues to be a bugbear across the three master programs, with the department missing its own performance target of 85 percent over the last three financial years.
Last year just over 75 percent of social security and welfare recipients and 83.7 percent Medibank customers reported satisfaction with the service, though both have improved steadily over the last two years.
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Swinburne Uni looks to robots to extend surgeons’ careers

By Matt Johnston on Mar 12, 2019 7:14AM

Reducing RSI in the operating room.

Technology in healthcare often revolves around improving patient care or modernising administrative practices, but new research at Swinburne University will examine how robots could keep surgeons operating room-fit for longer.
The study is the first of its kind to examine how robot-aided surgery can reduce the stress on surgeons’ bodies from standing at odd angles and performing repetitive motions that can lead to career-ending strain injuries.
Researchers, led by roboticist Dr Mats Isaksson, will compare the biomechanics of a surgeon operating with a Da Vinci Skills Simulator to that of a traditional laparoscopic surgical procedure.
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New digital tool makes breast cancer journey less overwhelming for Australian women

Today Breast Cancer Network Australia (BCNA) has launched a new digital tool to make the breast cancer journey less overwhelming for Australian women.
The My Journey online tool, which is the first of its kind in the Australian eHealth breast cancer space, means women diagnosed with breast cancer will have instant access to trusted and up-to-date information that relates to their own personal circumstances.
The pathway that women take through the digital tool is tailored to their own diagnosis and situation, which means they can use the information to make decisions about things that are important to them.
“A breast cancer diagnosis usually comes out of the blue and turns a woman’s world upside down – many women tell us that everything changes from that moment on,” said BCNA CEO Kirsten Pilatti.
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Melbourne’s Box Hill Hospital trials medication management using EMRs

Under the trial, eligible patients will meet with a trained community pharmacist, who will look at their hospital discharge summary via My Health Record, along with a range of other medication information on their EMRs.
March 14, 2019 02:44 AM
Eastern Health has rolled out a new trial across its Box Hill Hospital in Melbourne, Victoria, to help patients better manage their medication after they leave the hospital.
DC MedsRec, the community pharmacy-based service for patients discharged from Box Hill Hospital with four or more medicines, aims to reduce the risk of harm from dangerous drug interactions.
The trial, conducted in collaboration with the Australian Digital Health Agency (ADHA) and Monash University, will enable eligible patients to meet with trained community pharmacists, who will look at their hospital discharge summary via My Health Record (MHR), along with a range of other medication information on their electronic medical records (EMRs).
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Joint media release - New trial to improve medicine safety for those leaving hospital

13 March 2019: A new trial service to help patients better manage their medication after they leave hospital will be launched at Box Hill tomorrow.
Poor medication management during or immediately after a hospital stay is a risk factor in 28% of potentially avoidable hospital re-admissions within 30 days.
DC MedsRec is a community pharmacy-based service for patients discharged from Box Hill Hospital with four or more medicines, designed to help reduce the risk of harm from dangerous drug interactions.
Eligible patients will meet with a trained community pharmacist, who will look at their hospital discharge summary via My Health Record, along with a range of other medication information.
The pharmacist will then check the patient’s understanding of the drugs they are taking, resolve any potential medicine safety problems and ensure any medication-related recommendations from hospital are followed up.
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Feros Care and Google partnership to give seniors more control at home

New technology will give seniors living at home up-to-the-minute details about their care and allow them to manage their appointments – all with a simple voice command from the comfort of their lounge chairs.
Aged care provider Feros Care has developed a program that uses Google Assistant technology in an Australian-first initiative that will allow seniors to manage crucial aspects of their lives via voice-connected devices.
The partnership was announced at Google’s Wellbeing Breakfast today, where experts, researchers and YouTube creators discussed how to get the most out of technology.
“We’re delighted that Feros Care is discovering and developing new applications for the Google Assistant to enhance the lives of Aussie seniors and help them gain more independence around the home,” Google Assistant Australia Partnerships Manager Kia Wahl says.
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Australian healthcare provider Feros Care integrates Google Assistant to bring clients easy self-service voice commands

Australian not-for-profit health care provider Feros Care announced an Australian-first integration with the Google Assistant to provide customers with access to self-management service options via a voice interface.
The announcement was detailed this morning at Google Australia’s Wellbeing Breakfast by the company’s CIO Glenn Payne.
Payne explained how Feros Care moved from the rollout of a mobile app portal system through to voice control after testing their system with customers.
Attendees at the event were asked to imagine themselves at be age 85 – perhaps we’d have developed some mobility, dexterity or sight issues, and been set up with a managed care plan for treatment, appointments and assistance. Most such plans require phone interaction to check or change details, and allowing unknown staff from your provider into your house, which can be frustrating and concerning for members.
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National Blood Authority CIO takes on new challenge at DTA

Simon Spencer to join Digital Transformation Agency’s Digital Investment Division
Rohan Pearce (Computerworld) 15 March, 2019 16:00
Australia’s National Blood Authority is on the hunt for a new CIO, with the NBA’s chief information officer preparing to join the federal government’s Digital Transformation Agency (DTA).
Simon Spencer joined the authority in 2017 after a stint at the Australian Public Service Commission. Spencer has held a string of IT roles across the federal public sector since the late ’90s.
The CIO will depart the NBA in mid-April to become director of the DTA’s Digital Investment Division. Spencer will report to chief portfolio officer Joanne Hutchinson, who joined the DTA in October 2018 from the Department of Jobs and Small Business.
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Australian Healthcare Week preview

27 March 2019: The 9th annual Australian Healthcare Week (AHW) expo and conference in Sydney will cover the full spectrum of health and care in Australia, including dedicated sub-conferences on digital healthcare, aged care, and health facilities design and development.
The Australian Healthcare Week expo and conference is one of the largest healthcare events on the Australian calendar, and will include an expo of over 250 exhibitors and three sub-conferences addressing digital healthcare, aged care, and health facilities design and development.
The Australian Digital Health Agency will be located at Booth #66, supported by staff who can help expo attendees with any questions they may have about the Agency’s work on fostering progress on digital health in Australia.
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Tech industry must make encryption law repeal an election issue

If the technology industry in Australia is serious about the concerns it has expressed over the encryption law that was passed in December last year, then it should come together and make repeal of the law an election issue.
Since August last year, when the first draft of what was then the encryption bill surfaced on the Web, there has been an almighty gabfest about it. There have been numerous hearings by the Parliamentary Joint Committee on Intelligence and Security, discussions, forums, and enough news articles and op-eds written about it to fill one of the world's oceans.
An ongoing inquiry has been receiving submissions, mostly from the same bunch who made them to the initial inquiry sessions last year.
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Department of Parliamentary Services says February attack was 'detected early'

The department admitted it has work to do on fighting external threats.
By Chris Duckett | March 15, 2019 -- 01:08 GMT (12:08 AEDT) | Topic: Security
The claimed state actor that hit Australia's Parliament and its major parties last month was detected early, Secretary for the Department of Parliamentary Services (DPS) Rob Stefanic has said.
Writing in a submission [PDF] to the Joint Committee of Public Accounts and Audit Cyber Resilience inquiry, Stefanic said the incident was "addressed rapidly".
"During the remediation, the parliamentary network was unavailable for less than three hours in the early hours of the morning of February 8, highlighting our resilience to continue operations and respond effectively during a major cyber incident," he said.
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MPs make security hard, says the Department of Parliamentary Services

DPS says “variety of software and services utilised by parliamentarians” makes it hard to implement ASD’s ‘Essential Eight’
Rohan Pearce (Computerworld) 15 March, 2019 12:19
The variety of applications and services employed by MPs and their staff present a security challenge that is probably unique across the federal public sector, according to the Department of Parliamentary Services.
In a letter to a parliamentary committee scrutinising the cyber resilience of a number of Commonwealth entities, the department’s secretary, Rob Stefanic, said that DPS has faced limitations on its ability to implement the Australian Signals Directorate’s ‘Essential Eight’ security strategies.
The ASD in late 2017 unveiled the Essential Eight, building on the mandatory ‘Top 4’ mitigation strategies that the organisation says could prevent the overwhelming majority of security incidents it responds to. The Top 4 comprise OS and application patching, application whitelisting, and locking down administrative privileges based on user duties.
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LandmarkWhite knew of IT weakness in 2017, a year before data breach

Updated Mar 11, 2019 — 10.54am, first published at Mar 10, 2019 — 11.30pm
LandmarkWhite knew of a security weakness in its valuation platform in 2017, more than a year before it said it was first alerted to the vulnerability that led to the theft of records that were posted on the dark web, according to sources.
At least 15 people across LandmarkWhite's pool of IT staff, contractors and senior management knew of the weakness in its valuation platform in mid-2017 after contractors alerted them to the vulnerability in its API, a piece of software allowing two different systems to communicate, sources told The Australian Financial Review.
This was about 18 months before January 2019, when the company said it upgraded the valuation system that was the subject of the attack.
Far from being a sophisticated data hack, the breach that left 37,500 unique valuation records and 1680 supporting documents posted on a dark web forum for 10 days happened because the API connecting the devices of valuers in the field and LandmarkWhite's server required no authentication and did not restrict access to data. It was easily discoverable by any network searching application – software that routinely scrutinises the web for IT system weaknesses.
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'Serious consequences': Big banks key to LandMark White's future

By Carolyn Cummins
March 12, 2019 — 12.00am
Embattled valuation firm LandMark White faces "serious consequences" if it is not supported by the big four banks, according to chairman Keith Perrett.
The major banks all stopped using LandMark White as an independent valuer for the banks for home loan assessments after a data breach in late January saw about 137,000 potential loan applications released onto the internet.
The ASX-listed valuer has been in a trading halt for weeks and Mr Perrett said while the group was still solvent, the longer the banks withheld work the "greater the risk to the company".
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Landmark White data disaster claims CEO scalp

Updated Mar 12, 2019 — 4.25pm, first published at 4.15pm
The chief executive at ASX-listed valuer Landmark White, Chris Coonan, has resigned in the wake of a cyber security breach through which thousands of records were posted on the dark web.
Following Mr Coonan out the door are LMW's co-founder Glen White along with Frank Hardiman, who have both stood down as non-executive directors.
In late February LMW suspended its shares from the stockmarket for as long as four weeks after a large number of clients, including major banks, pulled their business from the valuations firm in response to the massive breach.
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Landmark White's stolen data re-appears on dark web

By Ry Crozier on Mar 15, 2019 6:27AM

Australian property valuation company taunted by disclosures.

Data stolen from ASX-listed property valuation firm Landmark White in January was partially re-posted to a dark web forum this week.
In a statement Thursday night, the company said that its monitoring of the internet had turned up a link to company data posted on a dark web forum “on or about 12.50 pm GMT, 13 March 2019, which has since been taken offline on or about 5.20 pm GMT, 13 March 2019.”
“We confirm that in total, there are 76,873 files contained in this second dataset, however can confirm that these documents are a subset of the original 137,500 valuation records initially disclosed on 31 January 2019,” the company said.
“Therefore, there are no new documents or personal details disclosed.”
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Kathmandu customer data may have been stolen during online breach

Updated Mar 13, 2019 — 5.16pm, first published at 12.46pm
Outdoor clothing retailer Kathmandu is in damage control after discovering its online store was breached by unidentified parties and sensitive customer information may have been stolen.
Kathmandu revealed the breach on Wednesday, saying it had recently become aware that an unidentified third party gained unauthorised access to Kathmandu's online platform for more than a month, between January 8 and February 12.
During this period, the third party may have captured customer personal information, including payment details entered at the online checkout.
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Credit cards cancelled as Kathmandu reveals online store hacked

By Juha Saarinen on Mar 13, 2019 3:00PM

Month-long breach during peak discount period.

ASX-listed global outdoors wear and equipment retailer Kathmandu has disclosed it suffered a data breach during the peak post-holidays sales period that saw customers' personal and payments information captured.
"Kathmandu has recently become aware that between 8 January 2019 NZDT and 12 February 2019 NZDT, an unidentified third party gained unauthorised access to the Kathmandu web platform. 
"During this period, the third party may have captured personal information and payment details entered at check-out," the company said in a statement to the Australian Securities Exchange.
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Credentials of firm that linked Parliament hack to Iran questioned

Infosec outfit Resecurity, which has come under scrutiny by some well-known researchers over its attribution of some recent hacks, has hit back by accusing its detractors of having ulterior motives for indulging in such criticism.
The company claimed last month that an Iranian-linked entity was behind the breach of the Australian Parliament network. More recently, it claimed that the same Iranian group was responsible for the breach at multinational software company Citrix Systems.
In both cases, Resecurity put out blog posts which are somewhat similar in their content.
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Man behind firm that linked Iran to Citrix hack revealed

Security firm Resecurity, which was in the news recently when it claimed an Iran-linked group was behind both the breach of the Australian Parliament network and at multinational software company Citrix Systems, appears to be headed by a man who has been in the security industry previously but landed in controversy over some of his media comments, the researcher who discovered his identity claims.
The man appears to be one Andrey Andreevich Komarov, aka Andrew Komarov, and he was identified by a researcher who uses the Twitter handle Deacon Blues.
iTWire verified that Komarov is part of Resecurity by calling the company early this morning AEDT — when it was about 11.30 am in Los Angeles, the city mentioned as its location on its website — only to be told that Komarov was not available.
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Labor says fixing NBN will be a long process

The Australian Labor Party will not make any quick changes to the rollout of the national broadband network if it comes to power in the Federal Election later this year, but will take a "responsible" approach to the project.
Shadow Communications Minister Michelle Rowland told the Sydney Institute, a current affairs forum, on Thursday night that the multi-technology mix adopted by the Coalition Government in 2013 had made the rollout more expensive.
"The irony of this situation is that the Liberal Party promised its multi-technology mix would be faster and cheaper, yet we now have a business model that is in more need of cash flows — but has less capacity to generate it because of inferior technology and higher costs," she said, according to a report in The Age.
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Optus calls for NBN Co to provide minimum service levels

Singtel Optus has called for the NBN Co to be made responsible for delivering services that can meet the minimum service levels required by retail standards or 50Mbps services on lines that can support such speeds.
The submission was made after the Australian Competition and Consumer Commission had released a second discussion paper on the NBN wholesale service standards inquiry issue.
An additional suggestion made by the telco was that the NBN Co should not be able to charge for a wholesale service for which retail service providers were not allowed to charge end-users.
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'No quick fix': Labor rules out rapid overhaul of NBN

By Fergus Hunter
March 14, 2019 — 6.00pm
Labor has played down expectations of a rapid and major overhaul of the National Broadband Network if it wins government, ruling out a "quick fix" and instead promising a responsible approach to the vexed $50 billion project.
In a speech on Thursday, Labor communications spokeswoman Michelle Rowland said the Coalition's approach had simultaneously driven up the costs of the project and damaged its revenue potential, arguing her opponents did not anticipate how complex the NBN was before coming into government in 2013.
She said the many layers of the massive project meant it would have been "near impossible for any opposition party to grasp what they were tinkering with".
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Enjoy!
David.

Submissions To The Australian National Audit Office Re: myHealthRecord Program Close 14 April, 2019.

Here is the link to respond:

https://www.anao.gov.au/work/performance-audit/my-health-record

They want to know what the experts think of what the ADHA is doing and has done.

Get thinking and writing. You country deserves your input!

David,

Access To ADHA Webcast. Here Is How To Do It At 10.00 AM. Official Word.

Here is the official word:

"No issued username or password is required.  30 minutes before the event, a sign-in link will go live to the event page."

Here is the link to use.

https://login.redbackconferencing.com.au/landers/page/3840b6

Enjoy.

David.