Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Friday, December 20, 2013

Nurses Using An EMR And Also Being Consulted On EHRs Seems To Be A Good Thing For Everyone.

This appeared a little while ago.

Why nurses must be involved in developing new health IT

November 22, 2013 | By Ashley Gold
Nurses are an essential part of the medical system and patient care--so why shouldn't they be more involved in developing new healthcare IT?
This question is explored in an article in Nursing Times, along with discussion on how attitudes toward nurses differ in the U.K. and the U.S., and how nurses can use technology to improve practice. Five key points made in the article include:
1.       In the U.K. and the U.S., nurse leaders must justify their requests for resources.
2.       The value of technology is determined by how it is used and whether it helps or hinders care.
3.       There is a general belief that nurses are "reluctant to accept change and "resent new technology."
4.       The U.S. and U.K. share similar goals for technology innovation, but differ when it comes to economics and delivery.
5.       Frontline staff often is not involved in the planning and implementation of health IT.
One example of how the perception that nurses are slow to adapt to technology is proved wrong is in nurses' work in neonatal or intensive care units, the article argues. Such a belief keeps technology system suppliers from understanding the practicalities of nursing care and how they can support innovation in everyday practice.
More here with references.
I also spotted this summary a while ago,

Study: EHRs improve hospital nursing care

January 11, 2012 — 4:13pm ET | By Marla Durben Hirsch - Contributing Editor
Electronic health records do more than improve care rendered by physicians. They also improve care provided by nurses.
That's the scoop in a study of more than 16,000 nurses published in the Journal of Nursing Administration. According to the study, which covers 316 hospitals in four states, poor patient safety and other quality outcomes occurred less frequently when nurses used an EHR system.  
The study suggests that the implementation of a basic EHR may result in improved and more efficient nursing care, better care coordination and patient safety. 
"EHRs are rapidly becoming part of the daily practice of the bedside nurse," lead researcher Ann Kutney-Lee, a health outcomes researcher with the University of Pennsylvania School of Nursing, said in a statement. "Nursing administrators should be fully engaged in the process of EHR adoption and implementation to ensure effective use and success in creating seamless transitions for patients throughout the healthcare continuum." 
More here:
Here are the detailed links:
To learn more:
- read the study's
abstract
- check out this 
article from the University of Pennsylvania's Nursing School
- read this UPI
piece
- read the
abstract of the nurse EHR training study
- here's the
abstract of the ICU nurse study
The two studies reported here are useful in showing the possible impacts of Health IT when used by clinicians - and especially when used by the most numerous clinicians - the nurses.
So this is an important reminder of the importance of nurses in most aspects of Health IT.
Pity there were so few involved in the PCEHR over the years.
David.

Thursday, December 19, 2013

What A Fantastically Interesting Outcome From A Major Implementation. Real Lessons For NEHTA and DoH.

This appeared a little while ago.
December 11, 2013, 5:18 PM ET

Avon’s Failed SAP Implementation Reflects Rise of Usability

The failure of Avon Products Inc.’s $125 million implementation of SAP AG software is the latest – and perhaps most dramatic – example of how usability has become a critical issue in the workplace. People who are accustomed to using simple, well-designed applications in their personal lives have no patience for disappointing technology at work.
As the WSJ’s Drew Fitzgerald reported earlier today, Avon is pulling the plug on a $125 million software system rollout that has been in the works for four years after a test of the system in Canada drove away representatives the door-to-door beauty product company relies on to drive sales.
Avon began testing the new order management software system in Canada in the second quarter. While the new system based on software supplied by SAP AG worked as planned, it was so burdensome and disruptive to the representatives’ daily routine that they left in meaningful numbers. Avon relies on a direct sales model where its representatives aren’t employees, which makes it difficult to add new tasks associated with the software system.
…..
“Basically, users will accept less crap today, when it comes to software,” says Michael Krigsman, an independent industry analyst. “That is because the world of consumer software has become easy and simple to use and has trained users to expect that business software will follow a similar model. And if it doesn’t, people are much less patient than they were in the past.”
…..
UPDATE–This story has been updated to add comment from SAP.
More here:
This line says it all:
“Basically, users will accept less crap today, when it comes to software,”
Surely this is another reason for the debacle of the PCEHR? Users who use iPads, iPhones, late Windows etc. simply will not put up with hopeless, slow, inconsistent and unstable user interfaces.
Maybe someone should point out the basic truth to the powers that be (and shouldn’t be!).
David.

Wednesday, December 18, 2013

After Developing The PCEHR For Two Years and Having It Live for 18 Months NEHTA Notices It Does Not Work Very Well!

This appeared a little while ago on the NEHTA Web Site:

Usability Feedback

PCEHR Viewing
Software vendors have implemented the ability to draw down a list of documents available from the PCEHR for a given patient. Each vendor has implemented a process for sorting and filtering these documents. Feedback received from primary care clinicians suggests a common method of presenting this information (called a Health Record Overview or HRO) would be valuable.  The PCEHR infrastructure will be modified to support the HRO. Subsequent to that, primary care software vendors will build the HRO into their software products. This work is underway, with the first software able to display the HRO expected to be available in mid-2014.

Positive feedback has been received from clinicians regarding the prescription and dispense “smart” view available in the PCEHR (and some software products). This functionality allows the user to filter and sort medication, prescription and dispense records within a patient’s PCEHR in a variety of ways. Where software does not include this function, clinicians can still see the records in a static list together with all other clinical documents based on the date of submission of the document to the PCEHR.

Shared Health Summary Uploading
Feedback has been received about the process for populating and uploading a Shared Health Summary, and the way in which some information is handled within the document. NEHTA has worked with representatives from the peak health bodies to provide further guidance for software vendors on these issues. Primary care software vendors can now start incorporating this guidance within their respective products and release the enhanced software to their users. NEHTA will publish a list of software vendors that have released products addressing this usability guidance.
Accessing PCEHR Functionality within Software
Feedback has been received about the way primary care software systems access the PCEHR, where the PCEHR functions are located, and whether or not a patient has a PCEHR. This guidance has now been released to software vendors.

Event Summary
Feedback has been received from primary care clinicians that they are unclear about what information to include in an Event Summary, and in which situations they would use one. NEHTA intends to produce guidance material relating to this in early 2014.
This information is found here:
How astonishingly incompetent are these guys? For years, at least, I have warned about how clumsy and inaccessible these PCEHR is and how much worse that will become as you add more records. Anyone who has a PCEHR record and is on any regular medications would have been aware of the issue ages ago. Because this obvious flaw was not addressed ages ago the vendors have tried to patch an obvious gap, done it in different ways and we have wound up with systems which work different ways.
This and the other issues would have been spotted ages ago had there been proper development,  testing and acceptance processes and some well planned initial implementations to ensure the system was useable.
To have taken 18 months to come up with these obvious flaws is a testament to just how out of touch with clinical reality NEHTA and DoH are.
As far as not having defined and been clear as to what should be in Event Summaries is just a horrible joke!
Again we see the issues that flow from poor communication, leadership and governance as well as implementing to a political time-table rather than a properly planned and tested time-table.
If there is any plan to attempt to fix the PCEHR then we must ensure none of all the guilty parties have anything to do with it.
David.

Medicare Local Review Announced - Very Short Response Deadline - Commments Welcome

This popped up very recently.

Medicare Locals review

Australia’s former Chief Medical Officer Prof John Horvath AO will oversee the Australian Government’s review of Medicare Locals.

Page last updated: 16 December 2013
PDF Printable version of Medicare Locals review (PDF 30 KB)

16 December 2013

Australia’s former Chief Medical Officer Prof John Horvath AO will oversee the Australian Government’s review of Medicare Locals.

Prof Horvath is a distinguished doctor, researcher and health adviser and served as the nation’s CMO from 2003 to 2009.

Health Minister Peter Dutton has announced details of the review which was a Coalition election commitment.

It will begin immediately with Professor Horvath providing his independent advice to the Government by March next year.

The 61 Medicare Locals established by the former Labor Governments were allocated flexible federal funding of more than $1.8 billion over five years as well as additional funding for specific programs.

Health Minister Peter Dutton said the government’s priority from the program was to ensure that Commonwealth health funding was used as productively as possible.

“We are committed to reducing waste and spending on administration and bureaucracy, so that greater investment can be made in services that directly benefit patients and support health professionals who deliver those services to patients,” he said.

Stakeholders have been invited to comment on various aspects of Medicare Locals’ functions including:

  • The role of MLs and their performance against stated objectives
  • The performance of MLs in administering existing programmes, including after-hours GP services
  • Recognising general practice as the cornerstone of primary care in the ML functions and governance structures
  • Ensuring Commonwealth funding supports clinical services, rather than administration
  • Processes for ensuring that existing clinical services are not disrupted or discouraged by ML programs
  • Interaction between MLs and Local Hospital Networks and other health services, including boundaries
  • Tendering and contracting arrangements
  • Other related matters.
Here is the link:

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/health-mediarel-yr2013-dutton025.htm

The deadline for those asked to respond is 23rd December, 2013 I am told.

Anyone who has comments that might be fed back on all these issues and MLs effectiveness feel free. Will pass them on if I can.

Most will know I see them as a rather nebulous set of entities whose purpose and actual performance is pretty unclear - given their cost.

David.


Mr David Gonski To Become ANZ Chairman From Next Year. Will He Leave NEHTA?

To quote the Aust Financial Review from today.

“Following the announcement today by the Australia and New Zealand Banking Group Limited that I will be joining the ANZ Board in February 2014 and succeeding John Morschel as Chairman in May 2014, I confirm I will be relinquishing some of my current commitments,” Mr Gonski said.

“I intend to step down as chairman of the guardians of the Future Fund during January 2014 so as to avoid any possible conflict of interest with my new position and allowing sufficient time for a smooth transition and handover to my successor, who will be appointed by the Federal Government.”

The full article is here.

http://www.afr.com/p/business/companies/gonski_appointed_anz_chairman_rhH86b5ksrMIhqNznWADsK

No mention of NEHTA of which he is also Chair. Might be a good time to leave this as well. I am sure ANZ shareholders would like this outcome as the more focus he has on the ANZ the better!

David.

Disclosure: I have a few ANZ shares.

Recent Comments Widget Replaced With A Much Better One!

Enjoy!

David.

Tuesday, December 17, 2013

You Have To Think The MYEFO Budget Problem Will Stop E-Health Spending Big Time!

Given the mess the Federal Budget seems to be  in - what chance further spending on E-Heath?

Curious to know what others think.

My feeling - this will be the excuse to cancel the PCEHR Program.

What do you think? About this and the apparent budget mess in general if you wish.

David.

For The Record - Mr Dutton’s Second Whack At The Labor PCEHR. Is He Trying To Saying Something?

From early last week - we have in Hansard the following.

Hospitals (and the PCEHR)

Mr LAUNDY (Reid) (15:09): My question is to the Minister for Health and, given today's sitting arrangements, I am looking forward to hearing the answer. Will the minister inform the House of how many patients are treated in private hospitals across Australia every year? What percentage of the estimated 95,000 people who have private health insurance in Reid can expect to have important information in their electronic records accessed and updated if they present at a private hospital for treatment?
Mr DUTTON (DicksonMinister for Health and Minister for Sport) (15:10): I very much thank the member for Reid for his question. He is particularly interested in getting better services for the people of Reid. I have been able to detail some of the achievements of the former health minister—or, rather, the Acting Leader of the Opposition, with all the qualities of Julia Gillard sitting in that chair. She is fully behind the leader She is fully behind Bill Shorten—just like Julia Gillard was behind Kevin Rudd! Remember him?
Ms King: Madam Speaker, I raise a point of order on relevance: he was asked specifically about the electronic health record, and I ask you to draw him back to that question.
The SPEAKER: Thank you. The member can resume her seat.
Mr DUTTON: A fair point of order, Madam Speaker. The member rightly points out that in his electorate he has 95,000 people who hold private health insurance. Bear in mind that the member for Sydney, the former health minister, claimed that it was a great day for the country—the rollout of the personally controlled electronic health record, referred to affectionately as the PCEHR.
When you consider that 95,000 people within just the electorate of Reid have private health insurance, you would have thought that one of the achievements of the member for Sydney would have been that private health insurance patients, when they went into a hospital, could have had their record accessed and updated in that private hospital. We know that around 40 per cent of hospital patients are treated in private hospitals. And yet I explained to the House last week that, in the formation of the personally controlled electronic health record, the previous government forgot to speak to doctors and public hospitals about this record. But now it turns out that they forgot to speak to private hospitals. I will ask for the help of my colleagues here: you would have thought that, of 95,000 people, what—50,000?
Mr Hockey: Forty thousand!
Mr DUTTON: No! Let us say 20,000 of the 95,000—
Government members: No!
Mr DUTTON: Do you think 20,000?
Government members: No!
Mr DUTTON: No! They are too generous; not even 10,000, not even a thousand, not a hundred, not one—not one patient! Unbelievable! Do you know that this former government, this former minister who wants to be the Leader of the Opposition, spent $1 billion on the personally controlled electronic health record. About 10,000 Australians had a record uploaded by their doctor. But we know that people who go into emergency departments and people who go into private hospitals cannot have their record accessed, in many cases, except in, out of the 150 electorates, just one electorate—
Government members: Which one?
Mr DUTTON: Now my colleagues ask, 'Which electorate?' It was one electorate: the electorate of Sydney. But they did not get around to the other 149.
Mr Truss: I move that further questions be placed on the Notice Paper.
Here is the link.
Here is the official info on Mr Laundy.

Biography for LAUNDY, Craig Arthur Samuel

Member for Reid (NSW)
Liberal Party of Australia
Parliamentary Service
Elected to the House of Representatives for Reid, New South Wales, 2013.
Personal
Born 16.2.1971, Sydney, NSW.
Married.
Qualifications and Occupation before entering Federal Parliament
BEcon&Fin (UNSW).
Hotelier.
-----
Link here:
Clearly a Dorothy Dixer followed by a choreographed effort to attack the Opposition at the expense of the failure, so far, of the PCEHR.
What is going on here?  My guess we are being softened up for either:
1. Shutting down the PCEHR.
2. A major revamp of the PCEHR.
The level of this attack does not seem to suggest a small tweak or two. To say both have risks is an understatement!
What do others make of these comments?
David.

MYEFO - December 17,2013 - Health Sector Implications - Gentle Cut Back.

There is a useful table on Page 71 of the Mid-Year Economic and Fiscal Outlook (MYEFO). All in millions of dollars.
2013-14:
Health
Budget (May 2013)        Today
64,636 Million       64,685 Million (basically unchanged)
2014-15:
Health
Budget (May 2013)        Today
68,081 Million       67,592 Million (-1%)
2015-16:
Health
Budget (May 2013)        Today
71,597  Million      70,870 Million  (-1%)
2016-17:
Health
Budget (May 2013)        Today
75,493 Million      74,574 Million  (-1%)
So what we see is growth in the Commonwealth Health Budget but the rate of growth, in aggregate, compared with the Labor plans is steadily cut back. There seems be roughly 10 billion added in a budget which hits almost 75 Billion. $2.5Billion looks to be about 3.3% on average. Given health inflation tends to run at 5-6% p.a. this is a real cut which looks to be over $2 billion over 4 years.
The full document is here:
The main health specific cuts for this year are cancellation of this program:
There are also some additional but smaller additions to the Budget.
Page 104 of MYEFO (as numbered) provides a detailed breakdown. They amount to about $250 million over the 4 years - so clearly more savings to come.
Interestingly there is $5M for eMental health over 3 years added.
No apparent e-Health announcements.
David.

Monday, December 16, 2013

Weekly Australian Health IT Links – 16th December, 2013.

Here are a few I have come across the last week or so.
Note: Each link is followed by a title and a few paragraphs. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or subscription payment.

General Comment

I think the biggest news of the week was the announcement of the revised strategy for the NBN which looks as though it will be slower and take a while longer to be delivered.
On a personal note my internet experience has been dramatically improved by the addition of the Firefox extension Adblock.
See here:
This is pure magic and stops all that nonsense with a web site going off to Facebook, Twitter etc. while not actually showing the page you want. Worth 20 times the voluntary 5 bucks that is asked for I reckon! Has made my month!
This will be the last news review for 2013 (baring major news events) so can I wish all who browse here a happy and safe Christmas for you and all you care about.
I suspect 2014 will be a big year somehow.
-----

Information Commissioner received no eHealth privacy complaints in 2012-13

  • David Braue (CSO Online (Australia))
  • — 09 December, 2013 11:35
Australian privacy-enforcement authorities did not receive any complaints about the use of personally controlled electronic healthcare records (PCEHR) during the first year of their use, new figures confirm.
According to figures published recently by the Office of the Australian Information Commissioner (OAIC) and tabled in Parliament this month, the organisation “received no complaints regarding the PCEHR system” during the 2012-13 reporting period and closed only one outstanding complaint, related to the Healthcare Identifiers Act 2010, that was held over from the previous year.
Under the terms of a memorandum of understanding (MOU) between the OAIC and the Department of Health and Ageing – which runs through 30 June 2014 – the OAIC received $2.2m in funding to carry out enforcement activities around the use of eHealth records.
-----

Majority of Australian patients want greater access to electronic medical records, according to Accenture survey

Strong disconnect between patient and doctor expectations regarding access to records
SYDNEY, Australia; 10 December 2013 – The majority of Australian health patients (78 per cent) believe they should have full access to electronic medical records (EMR), but roughly only one in four consumers (22 per cent) say this is what they currently have, according Accenture's nine-country survey of more than 9,000 consumers, including 1,002 Australians. These findings are also consistent with other research that shows only 18 per cent of Australian doctors believe patients should have full access to their own record.
Supporting the growing trend of patient engagement, nearly half of Australian consumers (47 per cent) surveyed without online access to their medical records would be willing to switch doctors to gain access. This percentage rises to 55 per cent among consumers under 55 years in age without online access to their records.
“The health sector is developing more advanced electronic capabilities to support clinical decision-making and more integrated care. Consumer engagement is a part of this, but not necessarily a primary driver,” said Leigh Donoghue, managing director of Accenture’s health business in Australia. “This may need rethinking in light of the considerable gap between doctor and consumer attitudes towards electronic access to medical records, particularly for younger, technology-savvy consumers.”
-----

Aussies to be automatically enrolled for e-Health records under changes

December 13, 2013 12:00AM
AUSTRALIANS would be automatically enrolled for an e-Health record and have to opt out to protect their health privacy under sweeping changes to the $1 billion white elephant.
A government review of the troubled computer system is also considering changing the extent to which patients control what appears on the record.
And doctors could get paid to upload patient health summaries onto the record to get more clinicians involved in using it.
Launched in July 2012 the Personally Controlled Electronic Health Record was meant to bring medical records into the digital age and contain an electronic patient health summary, a list of allergies and medications and eventually X-rays and test results.
-----

Review of the Personally Controlled Electronic Health System

News

By: Avant Media
The new Commonwealth Government recently announced a review of the Personally Controlled Electronic Health Record (PCEHR) system and Avant has been invited to provide a submission to the Review panel.
Avant has been generally supportive of the voluntary, national ehealth record system which aims to cut down the chance of adverse medical events and improving coordination and quality of healthcare, by allowing consumers and health professionals to access to a range of health information. 
However the introduction of the system has not been smooth, with many of our members expressing concerns about the level of medico-legal risk that they may be exposed to when they use the system, as well as having issues with the operability of the system itself.
-----

2014 prediction – Professor Richard Murray

3rd Dec 2013
AUSTERITY will be the new black, and health must play its part in finding efficiencies while retaining access and quality for patients and communities.
That means the bush has a lot to teach the city about generalism and about team-based care, and about making do while providing excellent care.
We would welcome the opportunity to help inform the broader reforms needed to give us a universal access, high-quality system that is leaner and more responsive to patients and communities.
We need to see that the effort that has gone into the personally controlled electronic health record is salvaged, and that we focus on a broader implementation of e-health that is not about a central point for information storage.
We have a lot more on the e-health agenda in parallel with the shared electronic record agenda, though.
-----

IBM says Qld govt making it a scapegoat over payroll claim

November 9, 2013
Mark Ludlow
Global information technology ­company IBM has hit back at the Queensland government’s compensation claim over the botched health payroll system, saying it was being made a political scapegoat over the project.
The Newman government is seeking significant damages for the failed ­system, which is expected to cost $1.2 billion to fix. IBM said it will defend itself against any proceedings.
A spokeswoman for IBM said the firm had yet to be formally served or notified of any claim, despite a statement of claim being filed in the Supreme Court in Brisbane last week.
-----

Queensland drags IBM to court over payroll debacle

Summary: IBM believes the court case is only to make it a "political scapegoat".
By Michael Lee | December 8, 2013 -- 08:31 GMT (19:31 AEST)
The Queensland government is beginning to seek compensation from IBM after the company failed to deliver as expected on the state's health payroll system.
According to the Australian Financial Review, a statement of claim has been lodged with the Supreme Court. This course of action is in contrast to the former state government's handling of the issue in which Anna Bligh sought to settle the case outside of court.
In 2011, IBM buried the hatchet with the Queensland government, with the company's Australian managing director Andrew Stevens telling ZDNet Australia that it was "behind us and behind Queensland".
-----

2014 prediction – Dr Steve Hambleton

3rd Dec 2013
THERE is no doubt that health will see savings in the budget.
The minister has indicated that he is unwilling to cut anything from general practice. He is unwilling to cut anything from hospitals but that every portfolio has got to participate in the savings push, so it is likely to be entities or agencies or parts of the portfolio that are not involved in direct patient contact.
Health Workforce Australia is one of those agencies. The parts of Health Workforce Australia that look at the numbers and varieties of specialists that Australia needs, we think need to be retained so we can do some proper workforce training.
(Note - No mention of e-Health)
-----

Science academy launches app to explain vaccination

  • AAP
  • December 13, 2013 12:00AM
A NEW tablet app will help counter misinformation from anti-vax groups, the head of Australia's peak medical body says.
The free Science Q & A app, launched on Thursday by the Australian Academy of Science, gives parents the latest evidence-based information on immunisation.
It comes amid concern that some communities are putting the lives of their children and others risk by not vaccinating their kids.
-----

Cloud accounting and eHealth gives GP more time for patients and students

It’s been a busy year for Narooma GP Jenny Wray, awarded a Member of the Order of Australia on Australia Day this year for her services to rural medicine and then in October named the ‘NSW Business Owner of the Year’ in the 2013 NSW Telstra Business Woman Awards.
Dr Wray (a former RACGP ‘GP of the Year) has worked on the NSW South Coast since 1977, opening her own practice, Lighthouse Surgery, in Narooma in 1994, which she has since expanded to a second practice in the small fishing town of Bermagui.
She says that the extensive application process for the Telstra Business Woman awards were a great opportunity to make some big changes to the way she ran her practice.
-----

Jane McCredie: Texting hazards

Jane McCredie
Monday, 9 December, 2013
WE humans are quite good at convincing ourselves that rules are for other people.
The less nimble or less skilled might need to comply for their own safety but we can safely cross against the red light or send a quick text while driving to meet friends.
I don’t know how scientifically based it is, but this New York Times interactive game designed to highlight the effect of texting on driving certainly makes you question your ability to multitask at that level.
A paper published in the Annals of Internal Medicine last week argues the use of electronic health records may pose a similar challenge for doctors.
-----

Aged care CIO dreads telehealth switch-off

No guarantee of ongoing funding for telehealth pilot.

Halfway into a two-year, NBN-enabled telehealth trial, Feros Care CIO Glenn Payne says he is not looking forward to the day he has to go back to his elderly participants to uninstall the potentially lifesaving equipment.
In June next year, the not-for-profit aged care provider will have to end the trial while they wait for news on a permanently funded roll-out.
“This will be really sad for us,” Payne told iTnews.
The team will report its findings, including the estimated reduction that the $2.7 million telehealth trial has on the national healthcare burden, at the end of the experiment.
-----

Vic health investigates data fudging claim

December 13, 2013 9:02AM
VICTORIA'S Department of Health and Monash Health are investigating claims staff were forced to fudge data at the Dandenong Hospital emergency department.
Sixty nurses and doctors signed a six-page complaint alleging widespread fabrication of emergency department discharge records to meet federal government targets, News Corp Australia reports.
They said senior management had directed them to "backdate" discharge times, and were concerned this jeopardised patient care.
-----

Hospital audit

Date December 14, 2013

Kate Hagan

Ernst and Young will conduct an independent audit of Dandenong Hospital's emergency department data following claims that staff were directed to alter records to meet time targets.
The Victorian Health Department and Monash Health ordered the audit after nurses and doctors signed a document claiming records were being altered to make it appear patients were being discharged or sent to a ward bed within four hours.
-----

2013: the year millions of passwords hit the headlines

Date  December 13, 2013 - 11:33AM

Liam Tung

Hackers had a field year in 2013.
A data breach involving more than 40 million passwords occurred once every three months in 2013, including an Australian breach that may be the world’s worst for the year.
The multi-gigabyte torrent of passwords and other private customer data that hackers siphoned out of company servers this year made LinkedIn’s 6.5 million records breach in 2012 look like a minor spill.
Four online companies joined the leak club, including Adobe, note-taking app Evernote, deal site Living Social, and Australian dating site Cupid Media. Together, the four breaches alone saw just under 300 million passwords and usernames fall into hackers’ hands.
-----

The worst IT project disasters of 2013

The Healthcare.gov rollout leads a pack of painful projects including one from Australia
Trends come and go in the technology industry but some things, such as IT system failures, bloom eternal.
"Nothing has changed," said analyst Michael Krigsman of consulting firm Asuret, an expert on why IT projects go off the rails. "Not a damn thing."
"These are hard problems," he added. "People mistakenly believe that IT failures are due to a technical problem or a software problem, and in fact it has its roots into the culture, how people work together, how they share knowledge, the politics of an organization. The worse the politics, the more likely the failure."
-----

NBN Co has not tested fibre to the node

Date December 11, 2013 - 4:44PM

Lucy Battersby

NBN Co has not conducted any trials of the alternative national broadband network since the change of government, executives told a senate select committee on Wednesday morning.
Nor has NBN Co received detailed information from Telstra about its own fibre-to-the-node trial or the condition of its copper network, despite the fibre-to-the-node model relying on copper to deliver broadband to premises.
NBN Co and Communications Minister Malcolm Turnbull are expected to release a review of NBN Co on Thursday morning, including audits of the company’s financial history and strategy.
-----

Updated: NBN Co releases strategic review

New plan to cost $41 billion and will be delivered three years later than Labor had previously forecast

At least 90 per cent of Australians would get broadband speeds of about 50 Mbps by year-end 2019 under a Coalition proposal to overhaul the NBN.
The recommendation was made in NBN Co's 60-day strategic review of the NBN, released today with redactions for commercially sensitive material. The review will be used in the NBN Co's next corporate plan, planned for release in the first half of 2014.
The goal marks a delay from Labor's goal of 25 Mbps speeds for all Australians by 2016. The NBN Co report said there was "no viable path" to achieve that target.
-----

Revised NBN to deliver access to fast broadband to Australians sooner and at less cost to taxpayers

12 December 2013
Revised NBN to deliver access to fast broadband to Australians sooner and at less cost to taxpayers
  • NBN Co submits Strategic Review to Government
  • 100Mbps wholesale download speeds available to more Australians by 2019 than if previous plan had continued on current path*
  • Peak funding reduced by faster uplift of revenue, reduced construction costs and lower debt levels
NBN Co has completed the Strategic Review of the National Broadband Network and has delivered the findings to the Government.
-----

HFC in the National Broadband Network

Posted on December 14, 2013

HFC, the NBN, and the meaning of life

With the release of the NBNCo Strategic Review earlier this week, I’ve seen some very significant misunderstandings (and consequent angst) expressed about the inclusion of HFC into the mix of technologies intended for the NBN rollout. 
This post is intended to be a counterpoint to those misunderstandings.
I haven’t written this post to tell you that this is the best, or the only, way to change the shape of the future version of this network.
I haven’t written this because I’ve stopped believing that the best ultimate answer wherever possible is Fibre-To-The-Premises (FTTP) – because it still is.
-----

Learning to love the alien

Date December 5, 2013
Can we rewire our human distrust of robots that look like us, asks George Zarkadakis.
Humans have evolved to relate emotionally to inanimate artefacts, which is strange when you think about it. Children play with dolls and toy soldiers as if they were people. Adults talk to their cars. As long as they are robot-like and "mechanical", we are comfortable around them, and can display affection. But when it comes to human-like robots, something unnerving happens.
As they acquire more human-like features, our affection wanes and we begin to get a creepy feeling. Our liking turns to revulsion. Androids that look too human freak us out.
This odd phenomenon is called the "uncanny valley", and it has befuddled engineers and scientists who design robots and interactive software.
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Ancient Mars lake may have supported life: NASA

Date December 10, 2013 - 9:03AM

Kerry Sheridan

NASA's Curiosity rover has found remnants of an ancient freshwater lake on Mars that may have supported tiny life forms, scientists say.
There is no water left in it, but drill tests and a chemical analysis of its fine-grained rocks by Curiosity's instruments suggest microbial life could have thrived there billions of years ago.
The rocks contain signs of carbon, hydrogen, oxygen, nitrogen and sulphur, and "would provide perfect conditions for simple microbial life", said the report in the journal Science.
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Enjoy!
David.