Quote Of The Year

Timeless Quotes - Sadly The Late Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

or

H. L. Mencken - "For every complex problem there is an answer that is clear, simple, and wrong."

Tuesday, April 13, 2010

We Are Led by Clueless Incompetent Nitwits. They Just Can’t Work Out What to Do – Pathetic!

The final offer for the COAG Health Reform Plan was released yesterday.

It was entitled:

A National Health And Hospitals Network: Further Investments In Australia’s Health

You can find the document here:

http://www.health.gov.au/internet/main/publishing.nsf/Content/nhhn-report-2

On page 92 of the document we find the sole mention of e-Health

Next Steps

The Government will continue to make further investments in the National Health and Hospitals Network, in both the priority areas discussed in this document, and in additional important areas such as mental health, dental care and preventive health.

In mental health, while some progress has been made in recent years in providing more services to people with common conditions such as depression and anxiety, the system is not currently meeting the needs of certain groups of people with mental illness. In particular, young people with or at risk of mental illness are not accessing the timely care they need.

In dental health, many Australians experience poor access to dental care – often because there are not enough dentists and dental professionals. Current estimates project there will be a shortfall of 2.3 million dental services in 2020. People who are socially and economically disadvantaged are much more likely to have poor dental health. The Government is committed to expanding access to dental care in Australia, for example through the establishment of the Medicare Teen Dental Plan.

The Government recognises there is much more to be done to improve access to mental health services and dental care.

Obesity, tobacco and alcohol misuse are the key common risk factors for a range of chronic diseases, including diabetes, cancer and cardiovascular disease. Since 2007 the Commonwealth Government has made unprecedented investments in prevention, committing $872 million through COAG for preventive health programs to be rolled out in schools, workplaces and communities to help individuals modify their lifestyles to reduce the risk of chronic diseases. Nonetheless, the Government recognises there is scope for targeted further action to build on these important measures.

In addition, e-Health reforms will work to provide additional foundations to support improvements to the quality and efficiency of care across the National Health and Hospitals Network. The Government will be making further announcements on these reforms over the coming weeks and months.

Can you believe it? Weeks and months as Dr Oliver Frank, who sent me the document exclaimed! How long do we have to wait given we have known this is an issue since even Minister Abbott admitted he was struggling with the whole area in 2006-7!

Both sides of politics seem to be just utterly clueless and stupid.

What is going on is now utterly clear.

The work on E-Health done by NEHTA and DoHA is so hopeless that the Government was not even prepared to put it to COAG – for fear of being laughed out of the room!

I hope they can find someone who has a clue to help them and soon – or the overall quality of any Health Reform is doomed in my view.

The credibility of Mr Rudd and Ms Roxon in Health is basically shot as far as I am concerned. It is frankly terrifying that these people and their highly paid bureaucrats are in charge of what now looks like rendering terrible harm to a health system which, while stressed. does not need an axe taken to it - without real confidence some good will result.

Has someone told them there is actually a quite reasonable National E-Health Strategy they could get started with?

David.

AusHealthIT Man Poll Number 15 – Results - 13 April, 2010.

The question was:

Should NEHTA Be Attempting To Displace The Current Secure Messaging Providers?

Absolutely

- 7 (17%)

If There Is a Major Benefit to Clincians

- 10 (25%)

If There Will Be Savings Long Term

- 2 (5%)

They Should Let the Market Decide

- 13 (33%)

Absolutely No Way

- 7 (17%)

Total Votes: 39.

Comment:

I will leave the interpretation of the results to the reader. For me it seems clear that a significant number do not want NEHTA just using its Government mandate to disrupt already satisfactorily operating e-Health Infrastructure without some very good reason.

Thanks again to all who voted.

David.

And This Lot Think They Can Implement Health Reform? Not a Snowflake’s Chance in Hell.

The following appeared in the Australian today – April 13, 2010.

Work yet to start on e-health identifier

SIX months after assuring a Senate committee that the National E-Health Transition Authority was working with primary care software firms over the proposed national Healthcare Identifier system, the federal Health Department has conceded work is yet to begin.

"Currently there are no implementation projects within primary care being funded," a Health spokeswoman said last week.

The department was unable to supply a list of medical practice vendors previously said to be working with Nehta on an "implementation pathway" -- originally requested by Queensland Liberal Senator Sue Boyce in February amid questions about Nehta's activities.

.....

The Australian queried the list provided to the Senate, as many of the firms are not involved in the primary care software sector.

"As the work is still in its early stages, there is no list of primary care vendors currently available, other than those involved in the secure messaging work," the departmental spokeswoman said.

"The information is not incorrect.”

More here:

http://www.theaustralian.com.au/australian-it/work-yet-to-start-on-e-health-identifier/story-e6frgakx-1225852940454

Well sometimes the small articles are the really important ones!

The Orwellian quote "The information is not incorrect” just leaps from page and leaves one gasping!

After all the nonsense from DoHA and NEHTA about implementation dates and timetables for the HI Service the actual activity seems to be essentially a big fat zero.

This can’t be much less that systematic deception of the Senate, Ministers and the public can it?

No wonder, they are struggling to agree an approach to e-Health under the Rudd / Roxon health reform plan with this dazzling level of competence.

As an e-mail correspondent put it. ‘Off with their heads – the lot of them’!

Wanders off into the night sadly shaking head in disbelief!

David.

This Really Can’t Be Seen as a Full Package – What is Going On?

From the SMH this morning.

http://www.smh.com.au/national/elective-surgery-when-you-need-it-rudds-bold-pledge-20100412-s442.html

Elective surgery when you need it: Rudd's bold pledge

MARK METHERELL HEALTH CORRESPONDENT

April 13, 2010

THE Prime Minister has set his government the ambitious goal of ensuring that virtually all Australians needing elective surgery will get their operations in clinically recommended times.

Kevin Rudd last night released the final section of his of health reform proposals, a $650 million boost over four years to finance his promise that 95 per cent of patients get timely treatment.

But the government is holding back on declaring plans for four big problem areas previously targeted for reform: mental health, dental health, preventive health measures for obesity and alcohol abuse, and ''E-health'' or electronic health records.

This is despite the National Health and Hospitals Reform Commission's ''Denticare'' recommendation to ensure dental care for all Australians and its call for patient-controlled electronic health records to enable safer and more efficient care.

More here:

http://www.smh.com.au/national/elective-surgery-when-you-need-it-rudds-bold-pledge-20100412-s442.html

Does anyone understand why after all the reviews and discussion, all the reports and consultation we find ourselves in this mess – with grumpy Premiers and a determined PM just storming on?

I sure don’t.

David.

Monday, April 12, 2010

Yup - E-Health is Being Ignored! - Really Sad News.

Just listening to ABC's PM.

It seems the last roll of the dice is more funding for elective surgery ($600M over 4 years).

It will fund 90,000 surgeries over 4 years.

No money if the States do not sign on!

This is apparently the last offer for the COAG Meeting to be held on April 16, 2010.

The Premiers are chatting over the phone tonight to consider the final offer.

Mental Health and e-Health are totally left out it would seem.

Sad news and a reflection that NEHTA / DoHA can't put any convincing case for e-Health to Government.

Just pathetic!

David.

We Must Be the Next Cab off the Rank - Or Will E-Health Again be Ignored?

Think back a little over a month ago and we had the following from the Health Reform Team (Rudd / Swan / Roxon et al).

A National Health and Hospitals Network for Australia’s Future

Joint Release

Prime Minister

Treasurer

Minister for Health and Ageing

3 March 2010

The Rudd Government today announced major structural reforms to Australia’s health and hospital system.

The Government will deliver better health services and better hospitals by establishing a National Health and Hospitals Network.

This new national network will be funded nationally and run locally.

These reforms represent the biggest changes to Australia’s health and hospital system since the introduction of Medicare, and one of the most significant reforms to the federation in its history.

  • A National Network: to bring together eight disparate State run systems with one set of tough national standards to drive and deliver better hospital services.
  • Funded nationally: by taking the dominant funding role in the entire public hospital system the Australian Government will end the blame game, eliminate waste and shoulder the burden of funding to meet rapidly rising health costs.
  • Run locally: through Local Hospital Networks bringing together small groups of hospitals, where local professionals with local knowledge are given the necessary powers to deliver hospital services to their community.

..... Lots left out from the middle or release.

On the basis of these reforms, over the coming weeks and months, the Government will announce critical additional investments to:

  • train more doctors and nurses;
  • increase the availability of hospital beds;
  • improve GP services; and
  • introduce personally-controlled electronic health records.

The establishment of the National Health and Hospitals Network builds on record investments in health and hospitals made by the Rudd Government over the last two years.

----- End Release.

The full release is here:

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr10-nr-nr038.htm

Now of that list of additional announcements that we were told were coming we have now had (over the last 2-3 weeks) the following:

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr10-nr-nr046.htm

Building a National Health and Hospitals Network - Training a Record Number of Doctors

and

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr10-je-je027.htm

Building an Australian Aged Care System: Commonwealth to Take Complete Responsibility for Aged Care

and

http://www.health.gov.au/internet/ministers/publishing.nsf/Content/mr-yr10-nr-nr064.htm

Strengthening Primary Care in Local Communities

The primary care area is important and is explained in more detail here:

Divisions will become primary health care organisations

by Michael Woodhead

Regional primary health care organisations will be built from the existing network of Divisions of GPs “so that they don’t create additional bureaucracy” the Prime Minister Kevin Rudd has announced today.

In an statement made in conjunction with health minister Nicola Roxon, the PM confirmed that a network of primary health care organisations will be set up as recommended in the National Health and Hospitals Reform Commission

He said the first primary health care organisations will be established by mid 2011, with funding to be confirmed in the May Budget.

The function of the new PHCOs will be to work with proposed Local Health and Hospital Networks to improve the delivery of integrated care, particularly for people with chronic diseases, he said.

More here:

http://www.6minutes.com.au/articles/z1/view.asp?id=515208

and here:

Govt reveals plans for division-primary care evolution

12th Apr 2010

Shannon McKenzie

THE landscape of primary care is set to be overhauled with the Federal Government today unveiling plans to transform divisions of general practice into primary health care organisations.

The move has long been expected following its recommended by two independent think tanks – the National Health and Hospitals Reform Commission and the Primary Health Care Strategy External Reference Group – last year.

According to plans announced by Prime Minister Kevin Rudd and Health Minister Nicola Roxon the primary health care organisations (PHCOs) will ensure better collaboration between primary health care, allied health and hospital services.

PHCOs will also work to identify groups that are unable to access primary care services, and will have a particularly focus in securing services for patients with chronic conditions.

The Government also flagged a larger role for the PHCOs down the track.

More here:

http://www.medicalobserver.com.au/news/govt-reveals-plans-for-divisionprimary-care-evolution

In addition we have had announcements on regional cancer centres, diabetic care and indeed a pretty big one on emergency care over the last weekend.

See here:

Rudd's emergency ward funds welcomed

April 11, 2010

Prime Minister Kevin Rudd has put another sweetener on the table to help get the states and territories to agree to his health reform package.

He has offered $500 million in funding to help cut waiting times in public hospital emergency wards.

Under the plan, hospitals will be given $150 million to help improve services in emergency departments from July this year.

Federal Health Minister Nicola Roxon says another $350 million will be allocated to hospitals that meet targets to cut waiting times.

More here:

http://www.abc.net.au/news/stories/2010/04/11/2869586.htm

As Peter Cundall was prone to saying this now – after the rush of releases on today – April 12, 2010 – looks like ‘your bloomin’ lot’, except for e-Health.

Both ends of the hospital system are now at least partially de-stressed, more docs and other staff and more primary and preventive care – all we need is some decent co-ordination as E-Health could help provide.

One gets the sense that with a good number of Premiers seemingly not all that happy and a number of expert commentators coming out and saying the Brumby Plan needs a close look – the ground might be moving to a rather more consultative approach as to how reform is to get done.

One thing that must change is that we are told – and soon – what the e-Health plans are – so that if they are as absurd as we seem to be hearing from both Melbourne (IEHR’s) and Canberra ( personally-controlled electronic health records) there will be some comment time available to push for more sensible and strategic first steps.

We have waited for a long time for some sensible funds to back up implementing the National E-Health Strategy. This has the feel that the last roll of the dice is very near indeed!

David.

Sunday, April 11, 2010

Formal Blog Policy Change - Comment Rejection Policy

Over the last few weeks I have noticed an increase in the number of Anonymous comments that are personally rather than content and ideas directed.

As of now, these comments will simply be rejected at my total discretion. Any comment related to the content of and ideas contained in the blog - other than those fussing about punctuation, grammar and the like - will, of course, be published.

If there is an error in these areas - e-mail works fine and I will do my best to fix the issue if I can work out what it is!

I simply will not tolerate Anonymous personal abuse and will not publish same here. On the other had the free flow of ideas and discussion is greatly valued by both myself and the readers I believe. Be assured I will do nothing to censor the free flow of ideas - cookey, wrong headed or not!

Anonymous posting serves a useful function here, but life is just too short to put up with Anonymous and abusive smart asses - most of whom are pushing paid agendas.

If you don't like the policy set up your own blog and go for it!

David.

p.s. My policy of simply rejecting comments trying to insert commercial links to potency pills, fraudulent offers and the like will also remain.

D.

Weekly Australian Health IT Links - 12-04-2010.

Here are a few I have come across this week.

Note: Each link is followed by a title and a paragraph or two. For the full article click on the link above title of the article. Note also that full access to some links may require site registration or payment.

General Comment:

It seems that the Federal Health Team are pushing with all their weight to get their version of health reform through. We have another announcement today – this time on Emergency Departments.

http://www.smh.com.au/national/rudd-promises-to-halve-waiting-times-20100410-rzs2.html

Rudd promises to halve waiting times

STEPHANIE PEATLING POLITICAL CORRESPONDENT

April 11, 2010

AUSTRALIANS would wait no more than four hours for medical attention in hospital emergency departments in an ambitious bid by the federal government to halve existing waiting periods.

Prime Minister Kevin Rudd will today announce a $500 million injection for emergency departments but only if the states sign up to his health reform plan.

And in a boost for Queensland the government announced yesterday it would spend $22 million on clinical training to entice graduates to take up jobs in the cities and towns in which they have studied.

Under the new target, public hospitals will be required to ensure people are admitted to hospital, referred for follow-up treatment or treated and discharged within four hours.

---- End extract.

Three things occur to me about all this.

The first is to ask the question just why is it that the vague, partially defined plan put up by the Commonwealth is to brook no discussion, debate or fine tuning? Compare this with what happened in the US where there was a full on public and political debate with lots of tweaking of the final package that made it to the President’s desk. I thought we lived in a democracy where the best ideas should be accepted. Not much sign of this here. ‘My way or the highway’ seems to be the mantra.

Second just why do we have to be drip fed the plans? Being made up on the run feels about right to me!

Third, you won’t fix emergency department treatment times until you fix the hospitals that they are the front door for.

I really do not like how this is being done at all, and I suspect people who think like me are rising in number. The results of the recent poll make this clear.

See here:

http://aushealthit.blogspot.com/2010/04/aushealthit-man-poll-number-14-results.html

Can I also say I don’t much like these ‘behind closed door’ discussions that seem to be going on. Just what is it that the Government is offering that the public can’t know about?

See here:

http://www.smh.com.au/national/emergency-funding-welcome-but-extra-hospital-beds-key-doctors-20100411-s0gd.html


Emergency funding welcome, but extra hospital beds key: doctors

April 11, 2010 - 1:28PM

Doctors say federal Labor's promise of an extra $500 million to cut waiting times in emergency departments will only work if there is also a boost in hospital beds.

In order to receive the extra cash public hospitals will have to treat and discharge emergency patients, refer them for follow-up care or admit them, within four hours.

"The funding will assist emergency departments to deal more efficiently with patients who are treated and discharged and those who are referred for follow-up treatment," Australian Medical Association president Andrew Pesce said in a statement.

"(But) there will need to be additional reforms to ensure that patients who must be admitted to hospital have a bed to go to in a safe and appropriate timeframe."

---- End extract.

And as a last point, watch the tricks that go on to ensure patients are treated etc in the 4 hour window. Put a bucket of money in front of any Health Bureaucrat and watch them meet the target 100% - statistical fudging will be rife I suspect – just as it is now!

-----

http://www.theaustralian.com.au/australian-it/data-breach-costs-2m-per-incident/story-e6frgakx-1225851401246

Data breach costs $2m per incident

  • Karen Dearne
  • From: Australian IT
  • April 08, 2010 1:19PM

ONE of the first comprehensive local surveys of data breach costs shows organisations sustained financial losses of almost $2 million on average per incident, with an average $123 spent to deal with each compromised record.

The 2009 Australian Cost of a Data Breach study, conducted by US-based Ponemon Institute on behalf of data encryption specialist PGP, examined the actual financial losses incurred by 16 organisations from different industry sectors following a data loss, with breaches ranging from around 3300 to 65,000 lost or stolen records.

In the most expensive incident, one organisation spent more than $4m to resolve a single event.

-----

http://www.australiandoctor.com.au/articles/80/0c068880.asp

Mind the glitch

8-Apr-2010

COMPUTERS: Software problems could result in a medicolegal disaster for GPs. By Noel Stewart

ACCURATE clinical records -- preferably electronic -- and robust recall management systems can go a long way in protecting GPs and their medical clinics from adverse legal actions.

Yet inaccurate or incomplete clinical notes can at times result from a glitch in the software system. I have heard many horror stories of clinical data being lost, often during software upgrades or in the migration process. Sometimes these issues were slow to be resolved.

So who is at fault if a doctor is sued for negligence based on a glitch in the computer system?

-----

http://www.computerworld.com.au/article/342392/casa_upgrade_medical_records_system/?eid=-6787

CASA to upgrade medical records system

Will streramline business processes at the aviation safety agency

The Civil Aviation Safety Authority (CASA) is to overhaul its medical records system (MRS) in a bid to streamline the government agency’s business processes.

The current MRS supports the processing of regular medical examinations required to be undertaken by pilots, flight crew and air traffic controllers to obtain and keep their licences, according to CASA documents.

As a result of overhauling the MRS, CASA expects that it will realise significant efficiencies by improving the user environment and avoiding unnecessary multiplication of effort, and improve safety effectiveness by having a single, robust system with consistent data.

-----

http://www.futuregov.net/articles/2010/mar/30/australian-healthcare-provider-migrates-clinical-s/

Australian healthcare provider migrates clinical system online

St Vincent’s & Mater Health Sydney implemented a web-based clinical support system which reduced cost without compromising user experience. Chief Information Officer David Roffe tells FutureGov the benefits of migrating its clinical system online.

The application development tool used to develop the previous system at St Vincent & Mather Health (SV&MHS) went out of support in 2000. Although the system was still usable, it was difficult and expensive to find programmers who are skilled in such an outdated computer programme. Roffe needed to decide whether to buy a new system off-the-shelf or redevelop the current system in-house, and what technology to use.

-----

http://www.e-health-insider.com/news/5810/cohen:_morecambe_bay_go-live_%27early_may%27

Cohen: Morecambe Bay go-live 'early May'

08 Apr 2010

Gary Cohen has predicted that the latest version of Lorenzo will go live at University Hopsitals of Morecambe Bay NHS Trust in May 2010.

The executive chairman and chief executive of iSoft told the Financial Times "we are confident that we have a go-live in early May."

He made his comments the day after NHS chief information officer Christine Connelly confirmed that the trust had not gone live with Lorenzo Regional Care Release 1.9 by the 31 March deadline she set last year.

-----

http://www.couriermail.com.au/news/queensland/bosses-held-party-while-queensland-health-staff-went-without-pay/story-e6freoof-1225852012703

Bosses held party while Queensland Health staff went without pay

THE introduction of Queensland Health's payroll system was celebrated with a roof-top party while thousands of staff went without their fortnightly pay.

Senior executives and bureaucrats involved in the $40 million project were treated to beers, cheese platters and a barbecue just days after the troubled payroll system went live.

The Tuesday afternoon shindig was held on March 30 on the roof of the Department of Public Works in George St, with guests enticed by an invitation featuring a cheesy play on the poem Click Go The Shears.

-----

http://www.theaustralian.com.au/australian-it/medibank-private-acquires-mckesson-asia-pacific/story-e6frgakx-1225851849432

Medibank Private acquires McKesson Asia-Pacific

  • Correspondents in Melbourne
  • From: AAP
  • April 09, 2010 1:47PM

PRIVATE health insurer Medibank Private has agreed to acquire phone and web-based healthcare services provider McKesson Asia-Pacific from McKesson Corp for an undisclosed sum.

McKesson Asia-Pacific, McKesson New Zealand and Fitness2live will become a part of Medibank.

Medibank Private managing director George Savvides said McKesson delivered healthcare services and programs to state and national governments, area health services, corporations and health insurers, including Medibank Private.

-----

http://www.theaustralian.com.au/in-depth/aboriginal-australia/gps-to-ask-all-patients-if-theyre-aboriginal/story-e6frgd9f-1225851120249

GPs to ask all patients if they're Aboriginal

DOCTORS and health workers will be expected to ask all their patients if they are of Aboriginal origin regardless of their appearance or country of birth as part of the push to lift standards in indigenous health.

New guidelines issued by the Australian Institute of Health and Welfare today say all patients in hospitals, clinics and GP surgeries should be asked whether they are "of Aboriginal or Torres Strait Islander origin" even if staff already know the patient or the family background.

The move is intended to provide a more accurate measure of indigenous health disadvantage by counting people whose status has previously been unrecorded -- in some cases because they were not asked.

-----

http://www.computerworld.com.au/article/342180/pirate_party_philip_nitschke_teach_seniors_hack_filter/?eid=-255

Pirate Party and Philip Nitschke teach seniors to hack filter

Newcastle techie preaches proxies to the grey army

Pro-euthanasia group Exit International is holding national hacking crash-courses in how to bypass the Federal Government's planned ISP-level Internet content filter with help from the Australian Pirate Party.

The first of eight “Hacking Masterclasses” was held in Chatswood NSW on Thursday last week, and drew about 50 elderly people — some bearing laptops. Exit International director and controversial Australian physician, Philip Nitschke, created the class to help the elderly access euthanasia-assistance material online, following fears that the Internet filter will block access to the information.

A leaked copy of the filter blacklist revealed Exit International websites, the UK publisher of the Peaceful Pill eHandbook, and three YouTube videos were on the list of banned materials.

-----

http://www.smh.com.au/business/telstra-on-brink-of-deal-or-no-deal-20100408-rv85.html

Telstra on brink of deal or no deal

LUCY BATTERSBY

April 9, 2010

AN END to the tussle between the government and Telstra on the value of Telstra's telecommunications infrastructure is in sight, with Communications Minister Stephen Conroy saying the parties will soon reach a conclusion or break off negotiations.

''It won't be long before there will be either a deal or no deal in the discussion between the government and Telstra,'' Senator Conroy told 3AW yesterday.

''I can assure Telstra shareholders that David Thodey and Catherine Livingstone have been representing their interests,'' he said, referring to Telstra's chief executive and chairman.

-----

http://www.theaustralian.com.au/business/industry-sectors/optus-sides-with-telstra-in-national-broadband-controversy/story-e6frg9hx-1225851118825

Optus sides with Telstra in national broadband controversy

OPTUS has joined Telstra in baulking at a deal with the government over the national broadband network, with the No 2 carrier saying drastic changes were needed to draft legislation before it will sign up to the $43 billion project.

In its submission to the senate select committee on the national broadband network, Optus warned that the project could be sunk unless clauses that allowed the government-owned network to compete in retail markets -- specifically in the supply of telco services to government agencies -- were removed from the draft legislation.

Optus, until now, has been happy to negotiate with the government about its involvement in the NBN and had even gone so far as to consider selling its east-coast hybrid fibre-coaxial (HFC) cable network into the project.

-----

http://www.theaustralian.com.au/australian-it/medicare-extends-its-long-standing-contract-with-ibm-for-another-year/story-e6frgakx-1225850070857

Medicare extends its long-standing contract with IBM for another year

MEDICARE Australia will pay IBM $189 million for a one-year extension to its longstanding technology infrastructure services contract, along with a disengagement arrangement for up to 24 months.

This disengagement period will begin on January 1, three months before the services contract is due to end, on March 31 next year.

It covers provision of business-as-usual services including computing hardware and software in midrange, mainframe and data warehouse environments, desktops, a gateway and cross-platform services.

-----

http://www.theaustralian.com.au/australian-it/medicare-pours-8m-into-advertising-blitz-for-online-claims/story-e6frgakx-1225850080813

Medicare pours $8m into advertising blitz for online claims

MEDICARE spent $8 million spruiking the benefits of electronic claiming in doctors' offices in a two-month advertising blitz last May and June, on top of $42m in financial incentives and $6m to fix a "design flaw" inhibiting uptake of the troubled Easyclaim system.

The media campaign promoted the use of Easyclaim, Medicare Online and (in-hospital claiming service) Eclipse in a bid to reduce attendance at Medicare offices for cash rebates.

A direct mailout to 7.2 million Medicare cardholders cost $4.1m, $2m was spent on print and radio advertisements, while $1.8m was spent on creative and market research consultants", public relations firms and "champion" events.

-----

http://www.smh.com.au/nsw/nsw-health-admits-its-patient-satisfaction-figures-are-rubbery-20100404-rlsd.html

NSW Health admits its patient satisfaction figures are rubbery

JULIE ROBOTHAM HEALTH EDITOR

April 5, 2010

NSW Health has overstated the proportion of patients satisfied with how long they have to wait for an operation, after an error compiling the statistics, the department has admitted.

In its latest patient survey, released in November, it claimed 85 per cent of patients thought their operation had been scheduled within a reasonable period. But the actual figure was 80 per cent, a departmental spokesman confirmed to the Herald.

The original satisfaction figure was compiled from the responses of the 59 per cent of patients who had undergone medical tests before admission, while other patients' answers were not included.

-----

And from a year ago.

http://www.computerworld.com.au/article/301824/nsw_health_spend_100m_electronic_medical_records/

NSW Health to spend $100m on electronic medical records

Patient information to be shared between health facilities

After many promises and trials, NSW Health has committed $100 million over the next two years to replace existing paper-based health records in public hospitals with a state-wide electronic system aimed at improving patient care.

NSW Health anticipates the new electronic medical record (eMR) technology will make it easier for doctors and nurses to track the condition of patients through the health system as hospital information will be linked between facilities electronically.

Minister for Health, John Della Bosca, said the $100 million project will be rolled out to 188 hospitals across the state by the end of 2010.

-----

I wonder how this project is going. We do now have a new Health Minister in NSW.

It looks like there has been some progress in the West of the state.

http://www.health.nsw.gov.au/news/2009/20091028_00.html

28 October 2009

Electronic Medical Record providing safer care in our public hospitals

The Deputy Premier and Minister for Health, Carmel Tebbutt, today announced that hospitals in the Greater Western Area Health Service (AHS) were preparing to roll out an Electronic Medical Record (eMR) system to assist clinicians and provide safer care for patients.

"There are many advantages in the switch to electronic records," Ms Tebbutt said.

"An eMR system will allow clinicians fast access to patient information, notify them of alerts and whether a patient has an allergy and will reduce paperwork to give nurses and doctors more time with patients.

-----

And for a serious sense of déjà vu!

http://www.misaustralia.com/viewer.aspx?EDP://1270767702634&section=news&xmlSource=/news/feed.xml&title=Gershon+reforms+too+slow%2c+say+IT+companies

Gershon reforms too slow, say IT companies

Showdown talks with senior information technology industry executives will kick off a review of the federal government's implementation of plans to reduce IT spending by $1 billion over four years.

The former head of the National E-Health Transition Authority, Ian Reinecke, was appointed by the Finance Minister, Lindsay Tanner, last month to conduct an independent review of the ICT Reform Program embarked upon following the Gershon Review of 2008.

And also in the AFR:

Review of IT cuts begins with talks

09 Apr 2010

Ian Reinecke will meet senior representatives of the information technology industry next week as part of a review of the federal government’s plans to wipe $1 billion from IT spending over four years.

Oh dear, oh dear!

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Enjoy!

David.