Quote Of The Year

Quote Of The Year - Paul Shetler - "Its not Your Health Record it's a Government Record Of Your Health Information"

Wednesday, February 05, 2014

It Looks Like Fairfax Has Totally Bungled Their Single Signon Initiaitve For The SMH and The AFR!

Hours on the phone, calls not answered and a real mess! Access to none of my accounts now working.

1/2 Hour + of 'All our operators are busy, please hold the line and we will attend to you shortly.'

Usually you get through in 1-2 mins - so real meltdown!

I wonder will it sort any time?

Late comment - after 45 mins!

Finally got through. Now told it is all being wound back...another lesson on going 'big-bang' change without careful testing!


1 comment:

Renai LeMay said...

I have also had this problem today :) Gave up after a while!