Sunday, June 16, 2019
Do You Remember When The ADHA Regulations Were Changed To Allow Shop Assistant Access To The #myHealthRecord?
I spotted this last week:
Pharmacy assistants play an important role in helping customers obtain the medicines they need, and part of that process is using My Health Record in the supply of medicines and advice to customers.
Often pharmacy assistants have well established relationships with customers, based on familiarity, time and the previous high-quality service they have provided.
With the introduction of My Health Record, pharmacy assistants now have an opportunity to develop those relationships through helping pharmacists and customers get the greatest benefit from the system.
In recognising that the My Health Record system makes it easier and safer for pharmacists, doctors and other health professionals to provide care to customers, Guild Learning and Development has partnered with the Australian Digital Health Agency to develop an online module titled Introducing My Health Record.
This is the first of two modules to be launched on this topic, written especially for pharmacy assistants and dispensary assistants. The second module will be launched in July.
This first module examines how My Health Record works, and explores the information stored in the My Health Record system. On completing this module, pharmacy assistants and dispensary assistants will have learned how they can support their pharmacy to use My Health Record when supplying medicine and advising customers.
To enrol in this course, visit guilded.guild.org.au or contact Guild Learning and Development on 03 9810 9930 or email firstname.lastname@example.org for more information.
Here is the link:
Let us be quite clear here – these “pharmacy assistant” are not registered clinicians in any sense but my have received training from the Pharmacy Guild in store front operations and so on. Basically they are just shop assistants.
Here is the advertisement for a training session.
With 9 out 10 Australians now having a My Health Record (MHR), this important session for community pharmacies will provide an update on privacy and security obligations for pharmacy as well as introduce a new pharmacy clinical document for the MHR.
Open to all pharmacy staff, this workshop will expand upon participants' knowledge of MHR and will explore its features, functionalities, benefits and uses as they relate to pharmacy practice. Participants will be asked to participate in an extensive case study group discussion and will have the opportunity to discuss the MHR system.
Here is the link:
Note the workshop is open to all staff:
“Who can attend: All pharmacy staff including proprietors, pharmacists and pharmacy assistants.”
So what training do these PAs have?
The Guild offers training in the following accredited qualifications for Pharmacy Assistants:
This unit will give your pharmacy assistants the knowledge and skills to support supplying S2 and S3 medicines to your customers. Accredited training can help you ensure your customers receive the best advice, care and health solutions.
The Certificate II in Community Pharmacy is your first step in a career in pharmacy. This qualification will provide you with basic pharmacy and retails skills. Expanding your skills provides career growth and opportunities, helping you to secure your future.
Comprehensive product knowledge and health information including cough and cold, analgesic and anti-inflammatory and allergies management. Grow and specialise your career with key pharmacy roles: health conditions, front of shop operations, merchandising and display, marketing, stock control, dispensary operations and key product and health categories.
This qualification will benefit experienced pharmacy assistants who are looking to expand their skills to become a senior pharmacy assistant or front-of-shop manager. Senior pharmacy assistants are often responsible for the management of particular functions in the pharmacy, the management of a range of health categories or for the supervision of pharmacy staff.
This qualification will benefit experienced pharmacy assistants who are looking to expand their skills in the area of dispensary. Dispensary assistants work with the pharmacist to provide prescription medicines to pharmacy customers. Under the supervision of the pharmacist, dispensary assistants maintain customer records, select and label medicines and process claims.
*Jobs and Skills WA funding may be available and is dependent on eligibility criteria.
** If enrolling person was not born in Australia
Here is the link:
Here is another useful link:
Does anyone think these unregistered staff should be anywhere near #myHR data.
AFAIAK it is not what the law says and these non-registered staff a committing a crime, in terms of the relevant act, accessing and using the #myHR. If indeed a pharmacist can authorise shop staff to access the #myHR then all the protections are a bigger farce than most of us thought.
What do you think?
Posted by Dr David G More MB PhD at Sunday, June 16, 2019