Friday, May 29, 2015
Isn’t It Wonderful How Politicians Can Tell The Truth After Leaving Parliament. This Analysis Is Surely True And We Should All Learn From It!
This appeared a few days ago:
Summary: Former Queensland Premier Anna Bligh has acknowledged that when the state government partnered with IBM to roll out its new health payroll system in 2010, it bought the wrong one.
No one ever got fired for buying IBM, the adage goes, but what if you purchase the wrong item from Big Blue?
Former Queensland Premier Anna Bligh has admitted the Queensland government was at fault for malfunction of the state's AU$1.2 billion health payroll system in 2010, and it was not the failure of hardware or software.
Speaking at the Gartner IT Infrastructure, Operations, and Datacentre Summit on Tuesday, Bligh said the implementation of the then-new payroll system by IBM was a "catastrophic disaster", which saw 74,000 health staff overpaid, underpaid, or not paid at all.
"The single biggest failure of the project was failure around managing the program and governance of it," she said.
"There was no real clarity of governance. There was one part of the government that was responsible for whole of government IT in a shared service provider model, and then we had the line agency Queensland Health," the former premier said.
"Between those two agencies there was not a single point of accountability. So everybody was in charge, which ultimately meant nobody was."
As a result, Queensland Health was led to believe that it was buying a one-for-one replacement of its previous system, Bligh said.
Lots more here:
The bold three paragraphs say it all!
The question we would all to know the answer to is just why it takes politicians to leave office for them to know what is going / has gone wrong and not do something about issues that are inevitably identified in any Project Management 101 course!
Scattered accountability and multiple points of influence are things that ensure IT projects have a dramatically higher risk of failure, as was seem in Queensland.
I wonder what Nicola Roxon would say about the PCEHR today. Sadly I fear she might think it was a wonderfully conducted project that was sabotaged by this lazy, greedy and non-caring doctors who would not use her perfect system! She, of course, as the nation’s second worst health Minister ever, is dead wrong. The PCEHR was , and still is, a dog.
Posted by Dr David More MB PhD FACHI at Friday, May 29, 2015